Troubleshooting – When good computers go bad!

Connection problems

Check your cablesHere are the

cables on the back of your computers and where they are supposed to be plugged in

Here is the whole thing – the way it is supposed to be.

Of course you are reading this because something or someone may have screwed around with the cables

Here they are one by one:

Connection problems

This is a power switch

Kids love to turn this off and watch their friends try to turn on their computers from the front.

Hours of fun!!

Connection problems

This is the plug to the power outlet

Make sure both ends connect to something appropriate

Connection problems

These are the connections for the keyboard and mouse.

Have they been reversed?? If so change them back.

Connection problems

This is the video plug If you don’t see anything

on the screen, check to see if it is plugged in and secure.

Make sure the pins are straight and intact before you do the above

Perhaps someone has plugged one computer’s video into another computers back

Connection problems

These are the headphone/speaker and microphone connections.

Make sure they are in this order with green on top.

Connection problems

This is the network cable

Wouldn’t it be fun to place this cable in the socket but not push it in quite all the way so your friend can’t connect and gets in trouble with the teacher?

Connection problems

The other end of the network cable should be plugged into a box somewhat like this.

Of course you could always unplug it and leave it dangling in order to watch the fun

Connection problems

That’s about it really.Cables are basic but offer endless

opportunities for fun in the classroom.

On to other things you might do before calling the techies in and having to listen to them berate you!!!

Connection problems

Printing problems usually come from two sources:

The person is not logged in correctly and therefore his computer can’t see the printer

OR the printer has run out of paper or jammed and a huge lineup of print jobs have accumulated

Here’s how to check:

Printing Problems

When you send a job to the printer, an small printer icon will appear in the lower right hand corner which shows your job is waiting to be printed

If it does not disappear after a few minutes then something may be wrong or there may be a huge job ahead of you

Printing Problems

To check:Double click the

printer icon and a list of jobs currently being worked on will be presented

Right now this printer is totally empty and waiting for a job

Lucky you

Printing Problems

Now the bad news: If there is a long line

in the print queue, you can only delete your print jobs.

Call an administrator to go to the printer in questions and clean out the print queue or turn the printer power off and on.

Printing Problems