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Windows/PC Desktop or Laptop
Apple/Macintosh Desktop or Laptop
Mobile Devices (iPhones/Android Phones/iPad/Tablets)
Internet Explorer Safari iPhone, iPad
Chrome ChromeAndroid Phones/ Tablets
FireFox FireFox
Some browsers may block access to BillPayer or your credit card information based on Pop-Up Blocker or Security Settings. Choose the browser for your device below for simple instructions on how to disable Pop-Ups or add our Online Banking website addresses to your list of trusted sites.
Troubleshooting Tips to Enable Viewing of BillPayer and Credit Card Information.
Internet Explorer 8, 9 and 10
Allowing Pop-Ups• OpenInternetExplorer.• ClickonToolsicon(Alt+X)onthetoolbar.• ThenclickonInternetOptions• Next,clickonthePrivacytabandthenuncheck
‘TurnonPop-upBlocker’todisablepopupblocker.
Adding Us To Your Trusted SitesYou may also add CFCU’s websites to Internet Explorer’s Exceptions List to allow Pop-Ups. • ClickontheSettingsinthePop-UpBlockersectionto
addthesewebsiteaddressesforCFCU’sOnlineBanking:• apphx.pscu.com• cw411.checkfreeweb.com• hb1.communityfirstcu.org
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Chrome (Windows & Macintosh)
Disable the Pop-Ups• GotoSettingsIcon/Settings• DefaultBrowser(ShowAdvancedSettings)-• Privacy(ContentSetting)-PopUps• ClickontheSettingsButtonandthenonSettings.• ScrolldownuntillyouseeDefaultBrowserandclickonShowAdvancedSettings.
• ScrolldowntillyouseePrivacyandselectContentSettings
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Next Page in Section
• LookforPop-upsandSelectAllowtoallowPop-Upsfromallsites(oraddoursitestoyourexceptionslisttoallowPop-Upsfromthem-seebelow)
Adding Us To Your Trusted Sites• ClickontheManageExceptionsinthePop-UpBlockersectiontoaddthesewebsiteaddresses
forCFCU’sOnlineBanking:• apphx.pscu.com• cw411.checkfreeweb.com• hb1.communityfirstcu.org
• Select“Allow”asthebehaviorforeachaddress
Chrome (Windows & Macintosh)
Previous Page in Section
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FireFox(Windows)
Disable Pop-Up Blocker• GotoOPTIONS-CONTENT
(ALT+TifMenuBarisnotseen)• Removethecheckinthecheckbox
for“BlockPop-UpWindows”
Adding Us To Your Exceptions ListYou may also add CFCU’s websites to your Exceptions List to allow Pop-Ups. • ClickontheExceptions(seeabove)nexttoBlockPop-UpWindowssectionto
addthesewebsiteaddressesforCFCU’sOnlineBanking:• apphx.pscu.com• cw411.checkfreeweb.com• hb1.communityfirstcu.org
• Makesure“Allow”istheselectedStatus
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Remove this checkbox OR add our sites to your exceptions list see below)
Safari(Macintosh)
Two Ways to Disable Pop-Up Blocker• OpenSafari• ClickonSafarimenuitemandde-select
BlockPop-UpWindows(nocheckinfrontofit)
OR
• OpenSafari• ClickonSafarimenuitemand
choosePreferences• GototheSecurityTab• Uncheck“BlockPop-UpWindows”
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FireFox(Macintosh)
Disable Pop-Up Blocker• OpenFireFox• ClickontheFireFoxmenuitem
andselectPreferences• ClickonContent• UncheckBlockPop-UpWindows
Adding Us To Your Exceptions ListYou may also add CFCU’s websites to your Exception List to allow Pop-Ups. • ClickontheExceptions(seeabove)nexttoBlockPop-UpWindowssectionto
addthesewebsiteaddressesforCFCU’sOnlineBanking:• apphx.pscu.com• cw411.checkfreeweb.com• hb1.communityfirstcu.org
• Makesure“Allow”istheselectedStatus
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iPhone & iPad (Safari)
Disable Pop-Up Blocker• ChooseSettings
• ClickontheSafariIcon• EnsurethatBlockPop-UpsisturnedOFF
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