Find out more: support.signonsite.com.au Menu 06. Notifications: Off 05. Location Services: Off 04. Low Power Mode: Off 03. Background App Refresh: Off 02. WiFi Off 01. Internet Access: Off 1. Swipe up from the bottom of your screen to access the control panel. 2. Tap the mobile data icon (next to airplane mode). 01. INTERNET ACCESS 1. Swipe up from the bottom of your screen to access the control panel. 2. Tap on the Wifi symbol to turn WiFi on. 02. WIFI 1. Open Settings > General. 2. Go to Background App Refresh. 3. Scroll down to the SignOnSite icon and tap on the slider until it turns green. 03. BACKGROUND APP REFRESH 1. Open Settings > Battery. 2. Tap on the slider until it turns green. 04. LOW POWER MODE 1. Open Settings > Privacy. 2. Tap on Location Services. 3. Scroll down to the SignOnSite icon and tap on it. 4. Select “Always”. 05. LOCATION SERVICES 1. Open Settings > Notifications. 2. Scroll down to the SignOnSite icon and tap on it. 3. Find Allow Notifications and tap on the slider until it turns green. 06. NOTIFICATIONS To access this screen: 1. Open the SignOnSite app and click on the menu button. 2. Click on the troubleshooting button Troubleshooting: iOS

Troubleshooting: iOS - SignOnSite€¦ · 1. Open Settings > Notifications. 2. Scroll down to the SignOnSite icon and tap on it. 3. Find Allow Notifications and tap on the slider

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Page 1: Troubleshooting: iOS - SignOnSite€¦ · 1. Open Settings > Notifications. 2. Scroll down to the SignOnSite icon and tap on it. 3. Find Allow Notifications and tap on the slider

Find out more: support.signonsite.com.au

06. Notifications: Off

05. Location Services: Off

04. Low Power Mode: Off

03. Background App Refresh: Off

02. WiFi Off

01. Internet Access: Off

1. Swipe up from the bottom of your screen to access the control panel.2. Tap the mobile data icon (next to airplane mode).

01. INTERNET ACCESS

1. Swipe up from the bottom of your screen to access the control panel.2. Tap on the Wifi symbol to turn WiFi on.

02. WIFI

1. Open Settings > General.2. Go to Background App Refresh.3. Scroll down to the SignOnSite icon and tap on the slider until it turns green.

03. BACKGROUND APP REFRESH

1. Open Settings > Battery.2. Tap on the slider until it turns green.

04. LOW POWER MODE

1. Open Settings > Privacy.2. Tap on Location Services.3. Scroll down to the SignOnSite icon and tap on it.4. Select “Always”.

05. LOCATION SERVICES

1. Open Settings > Notifications.2. Scroll down to the SignOnSite icon and tap on it.3. Find Allow Notifications and tap on the slider until it turns green.

06. NOTIFICATIONS

To access this screen:1. Open the SignOnSite app and click on the menu button.2. Click on the troubleshooting button

Troubleshooting: iOS

Find out more: support.signonsite.com.au

Page 4: Troubleshooting: iOS - SignOnSite€¦ · 1. Open Settings > Notifications. 2. Scroll down to the SignOnSite icon and tap on it. 3. Find Allow Notifications and tap on the slider

Page 5: Troubleshooting: iOS - SignOnSite€¦ · 1. Open Settings > Notifications. 2. Scroll down to the SignOnSite icon and tap on it. 3. Find Allow Notifications and tap on the slider

Find out more: support.signonsite.com.au

06. Notifications: Off

05. Location Services: Off

04. Low Power Mode: Off

03. Background App Refresh: Off

02. WiFi Off

01. Internet Access: Off

1. Swipe up from the bottom of your screen to access the control panel.2. Tap the mobile data icon (next to airplane mode).

01. INTERNET ACCESS

1. Swipe up from the bottom of your screen to access the control panel.2. Tap on the Wifi symbol to turn WiFi on.

02. WIFI

1. Open Settings > General.2. Go to Background App Refresh.3. Scroll down to the SignOnSite icon and tap on the slider until it turns green.

03. BACKGROUND APP REFRESH

1. Open Settings > Battery.2. Tap on the slider until it turns green.

04. LOW POWER MODE

1. Open Settings > Privacy.2. Tap on Location Services.3. Scroll down to the SignOnSite icon and tap on it.4. Select “Always”.

05. LOCATION SERVICES

1. Open Settings > Notifications.2. Scroll down to the SignOnSite icon and tap on it.3. Find Allow Notifications and tap on the slider until it turns green.

06. NOTIFICATIONS

To access this screen?1. Open the SignOnSite app and click on the menu button.2. Click on the troubleshooting button

Troubleshooting: iOS