Troubleshooting guide (I)Troubleshooting guide (I)

ProblemProblem CauseCause SolutionSolution

Washer doesn´t Washer doesn´t work but it does work but it does make noisemake noise

The water supply The water supply valves are turned offvalves are turned off The circuit breaker or The circuit breaker or fuse box are brokenfuse box are broken

Turn on the water Turn on the water supply valvessupply valvesCheck the Check the circuitcircuit breakerbreaker or fuse box or fuse box

Agitator does not Agitator does not move move

The motor can be The motor can be coupled wrongcoupled wrong The pulley may be The pulley may be brokenbroken

Inspect the motor Inspect the motor Connect the motor in Connect the motor in the correct formthe correct form

Water drains out Water drains out while it is fillingwhile it is filling

The drain control The drain control lever isn't in the correct lever isn't in the correct positionposition The drain hose is not The drain hose is not placed properlyplaced properly

Place the drain hose Place the drain hose correctlycorrectlyPut the drain control Put the drain control lever in the proper lever in the proper positionposition

Troubleshooting guide (II)Troubleshooting guide (II)

ProblemProblem CauseCause SolutionSolution

Burning or Burning or electrical smell electrical smell

The source of the odor The source of the odor doesn´t work properlydoesn´t work properly

Unplug the washerUnplug the washer Locate the source of the Locate the source of the odor then read the odor then read the instructions in the related instructions in the related sectionsection

Noisy or vibrates Noisy or vibrates too much too much

The load isn´t balanced The load isn´t balanced properlyproperly The machine is The machine is unbalancedunbalanced The water pump is The water pump is blockedblocked The transmission doesnThe transmission doesn´t work properly´t work properly Problems in motor Problems in motor bearings or drum brakesbearings or drum brakes

Balance the loadBalance the load Level the machineLevel the machine Inspect the water pumpInspect the water pump Inspect the transmission Inspect the transmission and adjust the drive belt and adjust the drive belt tensiontension Check the motor Check the motor bearings and the drum bearings and the drum brakesbrakes

Troubleshooting guide (III)Troubleshooting guide (III)

ProblemProblem CauseCause SolutionSolution

Clothes are too wet Clothes are too wet after spin cycle after spin cycle

Spin problemSpin problem Test the lid switchTest the lid switch Test the timer controlTest the timer control Test the centrifugal switchTest the centrifugal switch Test the water level switchTest the water level switch Inspect the motor couplerInspect the motor coupler Inspect the drive beltInspect the drive belt Inspect under the washer Inspect under the washer for soot (clutch)for soot (clutch) Test the motorTest the motor Inspect the pulleyInspect the pulley Test the transmission Test the transmission

Drain problemDrain problem Make sure the drain line is Make sure the drain line is clearclear Check the drain hose for a Check the drain hose for a partial blockagepartial blockage Inspect the water pumpInspect the water pump

Troubleshooting guide (IV)Troubleshooting guide (IV)

ProblemProblem CauseCause SolutionSolution

Goes out of Goes out of balance too oftenbalance too often

The load isn´t The load isn´t balancedbalanced The machine isn´t The machine isn´t leveledleveled

Balance the loadBalance the load Level the machineLevel the machine Inspect the water Inspect the water pumppump

Clothing is Clothing is damageddamaged

There are cracks or There are cracks or rough spots in the rough spots in the agitatoragitator

Inspect agitator for Inspect agitator for cracks or rough spotscracks or rough spots Inspect for rust spots Inspect for rust spots

There is no hot There is no hot water in the water in the washing machinewashing machine

The water valves may The water valves may be turned offbe turned off There are kinks on There are kinks on supply hosessupply hoses Problems in the inlet Problems in the inlet valvevalve

Check that the water Check that the water supply valves are supply valves are turned onturned on Inspect the water Inspect the water supply hoses for kinkssupply hoses for kinks Test the water Test the water temperature switchtemperature switch Test the water inlet Test the water inlet valvevalve