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NANOpure Low Purity System Checks: 275 Aiken Road Phone 800-438-4851 www.thermofisher.com Asheville, NC 28804 1. Open the front door of the Nanopure and examine the cartridge pack. Note the cartridge catalog number, lot code, and expiration date. If the cartridge has been installed longer than one year, consider replacing the cartridge pack first. If the cartridge has a noticeable “gap” at the top (like it is not completely filled with filter material), this is a sign of cartridge exhaustion. 2. Measure the flow rate from the main delivery knob on top of the unit. You should be able to dispense approximately 1.5 liters per minute. If you are getting significantly less than this, open the right side door by turning the screw on the door (the door should then swing open). Place your hand on the pump or listen for vibration (the pump should be on/vibrating whenever the purity is displayed on the screen). If the pump is not running, locate a screwdriver, grab it by the blade, and tap repeatedly on the pump. The pump may start running again. If the pump does not continue to run, order a new pump, part number PU1190X1. If the pump is running and the flow is still low, check the following: a. Ensure feed water is of adequate pressure (Gravity feed 100 psi is acceptable, 30-50 psi is ideal) b. Ensure no other filters are clogged (0.2 micron final filter or Ultrafilter) c. Ensure there are no kinks or clogs in the tubing or other component (most notably the pressure regulator) 3. Purchase a NIST calibration module, part number E896X5. After you receive the module, first perform a calibration per the user’s manual. Then, leaving the module attached, press “start” on the display, and note the purity value. With the module plugged in, the display should read 15.0 Mohm-cm. If it does read 15.0 (+/- 0.3 Mohm), your boards are reading the purity properly. If it does not read 15.0 when plugged into J2 of the calibration board, try plugging the module into P2 of the meter board (slightly larger board, also mounted on the side door of the Nanopure). If the reading does change to 15.0 when plugged into P2, the calibration board is bad. If it does not change to 15.0 when plugged into P2, the meter board is most likely bad.

Troubleshooting Guide - Barnstead - Nanopure - Low Purity Document

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Barnstead Nanopure Troubleshooting Guide

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  • NANOpure Low Purity System Checks:

    275 Aiken Road Phone 800-438-4851 www.thermofisher.com

    Asheville, NC 28804

    1. Open the front door of the Nanopure and examine the cartridge pack. Note the

    cartridge catalog number, lot code, and expiration date. If the cartridge has been

    installed longer than one year, consider replacing the cartridge pack first. If the

    cartridge has a noticeable gap at the top (like it is not completely filled with filter material), this is a sign of cartridge exhaustion.

    2. Measure the flow rate from the main delivery knob on top of the unit. You should be able to dispense approximately 1.5 liters per minute. If you are getting significantly

    less than this, open the right side door by turning the screw on the door (the door

    should then swing open). Place your hand on the pump or listen for vibration (the

    pump should be on/vibrating whenever the purity is displayed on the screen). If the

    pump is not running, locate a screwdriver, grab it by the blade, and tap repeatedly on

    the pump. The pump may start running again. If the pump does not continue to run,

    order a new pump, part number PU1190X1. If the pump is running and the flow is

    still low, check the following:

    a. Ensure feed water is of adequate pressure (Gravity feed 100 psi is acceptable, 30-50 psi is ideal)

    b. Ensure no other filters are clogged (0.2 micron final filter or Ultrafilter)

    c. Ensure there are no kinks or clogs in the tubing or other component (most notably the pressure regulator)

    3. Purchase a NIST calibration module, part number E896X5. After you receive the module, first perform a calibration per the users manual. Then, leaving the module attached, press start on the display, and note the purity value. With the module plugged in, the display should read 15.0 Mohm-cm. If it does read 15.0 (+/- 0.3

    Mohm), your boards are reading the purity properly. If it does not read 15.0 when

    plugged into J2 of the calibration board, try plugging the module into P2 of the meter

    board (slightly larger board, also mounted on the side door of the Nanopure). If the

    reading does change to 15.0 when plugged into P2, the calibration board is bad. If it

    does not change to 15.0 when plugged into P2, the meter board is most likely bad.