TROUBLESHOOTING ERRORS IN THE IIS

How to Find Errors, Why They Affect Your Reports, and How to Fix Them

How Everything Fits Together

Causes for Errors

Run Patient Detail Report

• Look for Lot Numbers that did not match your active inventory in the IIS.

Monitor fridge via review of reconciliation page

• Look for lot numbers that may be off due to incorrect selections in the EMR

Make Corrections to EMR & IIS Patient Record

• Correct errors found

How to Find Errors

1. Select “By Service”2. Type in the Vaccination

Date Range for the report. (We recommend running your monthly report date range each time)

3. Type in a Birth Date Range that includes only children less than 19 years of age

4. Ensure that patient VFC eligibility is set to “All”

5. Choose “No” under Publicly Supplied Vaccine

6. Click Create Report.

Running the Pt Detail Report

Was this vaccine record brought in as an official historical vaccine?

Was it administered by your facility and wrongly recorded as historical?

OR

Double Check Historicals

Different Facility Listed

A float staff member was not logged into the correct location

Fill In Missing Information

Missing Fields = No Match

Double Check Lot/Manufacturer

Compare with• What is on the BOX• What is on the Reconciliation Page

Sanofi-Pasteur PMC

GlaxoSmithKline SKB

Merck MSD

Novartis NOV

Pfizer PFR

Other Possibilities

1. Inventory not received in IIS before administering

2. VFC or Insurance improperly recorded (UNK)

3. Vaccine actually given from wrong supply

4. PPD Test or travel vaccines can be ignored

5. Duplicate vaccine given to same patient

• May be due to twins or siblings having records

inappropriately merged in the IIS. Confirm in your

records whether this is true and call the Help Desk.

Run Lot Recall Listing

• Generates a list of patients who received this lot

• Compare with any records you may have

• Find missing patients on either list

UPDATE MESSAGES – Lot Number

Other Vaccine Details (vaccinator, route, site, etc.)

DELETE MESSAGES- Vaccine Date

Vaccine Names

Fix in Patient Record

Questions?