The Knowledge Retention CompanyTM

CaseStudyStories, results, and insights fromour customers and their learners

©Trivie, Inc. 2021. All Rights Reserved. trivie.com

©Trivie, Inc. 2021. All Rights Reserved. trivie.com

"This is the bestway to trainthat I've ever seen."~ General Manager

U S E C A S E

Making restaurantoperationsmoreefficient

Trivie helped teammembers retain94%of their training over a12-month period

Trivieboosted employeeengagement in trainingby 75%

To achieve these results it requiredless than 10minutes permonth per employee

Goals

Results

◦ Identify and close knowledge gaps on winevarietals, food pairings, and restaurantoperations◦ Create a scalable training platform to expeditenew restaurant openings◦ Improve teammember engagement andsatisfaction with training initiatives◦ Reduce training costs

Cooper's Hawk and Trivie

knowledge gain of over 70%, and sustainedknowledge retention of 94% nine months later.

Because of the documented knowledgeretention, ease of use, and extremely positivefeedback from staff members, Trivie has becomeintegral to Cooper's Hawk training programs toensure a consistent food and wine diningexperience.

Cooper's Hawk is an upscale restaurant andwinery chain with more than 40 locationsthroughout the mid-west United States. In 2017,Cooper's Hawk was looking for a better way tofurther engage and standardize their learningprograms across all of their stores.

Considering the brand has a strong emphasis onwinemaking, the complexity of training wasextensive. Cooper's Hawk partnered with Trivieto empower their teammembers with a fun andeasy to use learning app. In just a matter ofhours, Cooper's Hawk was able to have Trivieup-and-running and in the hands of thousandsof servers, chefs, and staff members. UsingTrivie, Cooper's Hawk was able to see a material

Empowering people to rememberwhat they're supposed to know

The Knowledge Retention CompanyTM

©Trivie, Inc. 2021. All Rights Reserved. trivie.com