TRICARE: Your Military Health Plan: TRICARE Self-Service Options

Today’s Agenda

2

What Is TRICARE?

3

What Is TRICARE?: TRICARE Stateside Regions

4

Self-Service Options Online: TRICARE Self-Service-Why Not

Single Sign On?

5

Self-Service Options Online: Using TRICARE’s “I want to…” Section

6

Self-Service Options Online: Using TRICARE’s “I want to…” Section

(continued)

7

Self-Service Options Online: Enrolling In or Purchasing a TRICARE Program Option

8

Self-Service Options Online: TRICARE’s Self-Service Enrollment

Online

9

Self-Service Options Online: TRICARE Self-Service Enrollment

Online

10

Self-Service Options Online: Beneficiary Web Enrollment (BWE)

11

Self-Service Options Online: BWE Secure Log On

12

Self-Service Options Online: Log-on Options by Beneficiary Category

13

Self-Service Options Online: DS Logon

14

Self-Service Options Online: DS Logon (continued)

15

Self-Service Options Online: Many TRICARE-related Web Sites Accept

DS Logon

16

Self-Service Options Online: Sample Log-On Pages

17

Self-Service Options Online: Your TRICARE Regional Contractor:

Health Net

18

Self-Service Options Online: Your TRICARE Regional Contractor:

Humana Military

19

Self-Service Options Onling: Your TRICARE Regional Contractor:

UnitedHealthcare

20

Self-Service Options Online: TRICARE Self-Service Enrollment

Online (continued)

21

Self-Service Options Online: Logging on to BWE-

www.dmdc.osd.mil/appj/bwe

22

Self-Service Options Online: Logging On to BWE

23

Self-Service Options Online: Enrolling Using BWE

24

Self-Service Options Online: Enrolling Using BWE: Enrollment

Procedure Compliance

25

Self-Service Options Online: Enrolling Using BWE: Select Family

Members(s)

26

Self-Service Options Online: Enrolling Using BWE: Verify

Information

27

Self-Service Options Online: Enrolling Using BWE: Select

Provider Type

28

Self-Service Options Online: Enrolling Using BWE: Search for

PCM

29

Self-Service Options Online: Enrolling Using BWE: Search for

PCM (continued)

30

Self-Service Options Online: Enrolling Using BWE: Confirm PCM

Changes

31

Self-Service Options Online: Enrolling Using BWE: Add Other

Health Insurance

32

Self-Service Options Online: Enrolling Using BWE: Premiums

33

Self-Service Options Online: Enrolling Using BWE: Enrollment

Summary

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Self-Service Options Online: Enrolling Using BWE: Enrollment

Confirmation

35

Self-Service Options Online: milConnect-http://milconnect.dmd

c.osd.mil

36

Self-Service Options Online: Using milConnect

37

Self-Service Options Online: eCorrespondence

38

Self-Service Options Online: TRICARE Self-Service-

www.tricare.mil/contactus

39

Self-Service Options Online: TRIACRE Self Service-

www.tricare.mil/callus

40

Self-Service Options Online: TRICARE Interactive Resources

Online

41

Additional Regional Slides

Additional Regional Slides: TRICARE North Region-Health Net Federal

Services, LLC

Self-Service Options Online: TRICARE North Region-

www.hnfs.com

1

Self-Service Options Online: TRICARE North Region-

www.hnfs.com (continued)

2

Self-Service Options Online: TRICARE North Region-

www.hnfs.com (continued again)

3

Self-Service Options Online: TRICARE North Region-Find a

Doctor

4

Self-Service Options Online: TRICARE North Region-Check

Eligibility

5

Self-Service Options Online: TRICARE North Region- Acessing

BWE

6

Self-Service Options Online: TRICARE North Region-myTRICARE

7

Self-Service Options Online: TRICARE North Region-Online

Beneficiary Education

8

Self-Service Options Online: TRICARE North Region-Online

Resources

9

Self-Service Options Online: TRICARE North Region-Go Mobile

10

Additional Regional Slides: TRICARE South Region-Humana Military, a Division of Humana Government

Business

Self-Service Options Online: TRICARE South Region –

Enrollment by Phone

1

Self-Service Options Online: TRICARE South Region –

HumanaMilitary.com

2

Self-Service Options Online: TRICARE South Region -

HumanaMilitary.com (continued)

3

Self-Service Options Online: TRICARE South Region –

HumanaMilitary.com (continued again)

4

Self-Service Options Online: TRICARE South Region –

HumanaMilitary.com (continued another time)

5

Self-Service Options Online: TRICARE South Region-HumanaMilitary.com

6

Additional Regional Slides: TRICARE West Region – UnitedHealthcare

Military & Veterans

Self-Service Options Online: TRICARE West Region- Enrollment

by Phone

1

Self-Service Options Online: TRICARE West Region –

www.uhcmilitarywest.com

2

Self-Service Options Online: TRICARE West Region – Secure

Content

3

Self-Service Options Online: TRICARE West Region - Eligibility

4

Self-Service Options Online: TRICARE West Region – Referrals

and Authorizations

5

Self-Service Options Online: TRICARE West Region – Claims

Status and Information

6

Self-Service Options Online: TRICARE West Region – Grant

Access to Family

7

Self-Service Options Online: TRICARE West Region – Find a

Provider

8

Self-Service Options Online: TRICARE West Region – Network

Provider Search

9

Self-Service Options Online: TRICARE West Region – Provider

Results Table View

10

Self-Service Options Online: TRICARE West Region – Provider

Results Map View

11

Self-Service Options Online: TRICARE West Region – Military

Hospitals and Clinics

12

Self-Service Options Online: TRICARE West Region – After Hours

Care

13