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Kari Rødås, Capgemini
Stavanger, 27 October 2011
Trends and visualization in BI
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Capgemini
2 © 2010 Capgemini. All rights reserved.
BIM Norway is 106
consultants and experts
Business Intelligence.
Advisory
Technology
Subject areas:
• Information Strategy
• Performance Management
• Customer Relationship Management
Analytics
• Risk management & compliance
• Datawarehouse & analytics
• Enterprise Content Management &
Portals
• BIM Lifecycle Management
Business Information Management - BIM
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Agenda
History
• Internet development and current trends
• Mobile era, how we reply to it?
Visualization
• Reporting and analysis of information
• Templates, standards and recognition
• Challenges with graphs and tables, suggestions
• The standard dashboard and new ideas
• Predictive analysis
Insert "Title, Author, Date"
3 © 2010 Capgemini. All rights reserved.
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New generation of BI users demand advanced functionalities
Are you ready?
• Internet
• Mobile
• Cloud computing
• Tablets
• Big Data, Huge amount of data (structured and unstructed)
4 © 2010 Capgemini. All rights reserved.
Users expectations for high quality and usability
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How did websites looked back to 1990’s…
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Source: http://www.w3.org/People/Berners-Lee
http://www.newscientist.com/data/images/ns/cms/dn18158/dn18158-1_708.jpg
http://www.ted.com/talks/tim_berners_lee_on_the_next_web.html http://www.flowtown.com/blog/9-
websites-stuck-in-the-1990s-2
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New technologies like GPS signal are integrated into websites
7 © 2010 Capgemini. All rights reserved.
Source: www.trafikanten.no
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What can be learnt from Social Media?
8 © 2010 Capgemini. All rights reserved.
Source: http://support.sas.com/resources/papers/proceedings10/040-2010.pdf;
http://snl.no/Norsk_nettleksikon/Store_norske_leksikon_har_fått_nye_eiere
Facebook: destination naturally forces people to login
and participate. Allows to create own apps, post things
of interest to personal page.
Twitter: real-time, continuous flow of decisions, status
about the business, complex event processing.
Blogs: Users create content and attract followers
allowing the conversation via comments. Information
can be interpreted and informally published to a group.
Klout: meassure and analysis your activity and power
in social medias
Wikis, Google Earth, GeoCommons: Collective
knowledge through a contribution of users is greater
than creator. Enriched information.
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Gartner predicts that by 2016, one-third of worldwide mobile consumer marketing will be context-awareness-based
9 © 2010 Capgemini. All rights reserved.
A context-aware application is a piece of
software that examines and reacts to the
user’s changing situation.
It adapts based on inputs such as:
the location where the user is
the proximity of friends and other people
accessible servers and other nearby devices
environmental factors
Source: http://hsvieira.wordpress.com/2009/06/19/context-aware-applications/
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Making Sense (and Dollars) of Cloud-based BI
10 © 2010 Capgemini. All rights reserved.
The use of cloud-based BI is a “game
changer.”
Cloud computing makes BI affordable and
accessible to those who need to access their
companies’ information.
Business users can access the critical
analytics they need and cloud-based BI offers
better support for information delivered to
dashboards as well as smartphones and tablet
computers.
Source: http://spotfireblog.tibco.com/?p=7381 ;
http://km20.capgemini.com/files/asset/2011/01/31/GG_Gartner%20Scenario%20IT%20Industry_20%20
Jan%2011.pdf
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You no longer called a place, you called a person
11 © 2010 Capgemini. All rights reserved.
The capability to deliver data anytime anywhere.
Data mobility is fast becoming the norm.
The era of the dispersed workforce is upon us.
Increased competitive advantage, employee productivity
and the level of customer service satisfaction.
Three major external factors driving Mobile BI adoption are:
Device maturity, end user expectations and constant
connectivity.
Source: http://www.ardhi.mobi/2011/04/leveraging-the-mobile-web;
http://www.yellowfinbi.com/Document.i4?DocumentId=99556
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Forget the technology, think about the users! // Manifesto
Everything is changing. How we live, how we work and how we play.
But to understand the future you need to focus on anthropology not
technology. After all, as interesting as it is when things change, the
real magic happens when people do
Mike Walsh - Futurist
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12 © 2010 Capgemini. All rights reserved.
Source : http://www.mike-walsh.com/mikewalsh/
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Different customers different needs
Insert "Title, Author, Date"
13 © 2010 Capgemini. All rights reserved.
Source: http://www.SAP.com
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The lack of adoption is one of the most common signs of failure in delivering tangible results for BI
14 © 2010 Capgemini. All rights reserved.
Self-service BI
An intuitive user interface that allows easily use and navigate the
entire BI application by maintaining a consistent and simple look
and feel throughout.
Functionally rich data analysis capabilities. An application that is
easy to use should not compromise on functionality.
A comprehensive Meta-data layer supports ease of use by
eliminating the need for coding and SQL, users can view and
explore information in simple business language.
Source: http://www.gartner.com/it/content/660400/660408/key_issues_bi_research.pdf;
http://www.japan.yellowfin.bi/Document.i4?DocumentId=118864;
http://www.inps4.co.uk/vision/vision/easy-to-use
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Simple and to the Point
15 © 2010 Capgemini. All rights reserved.
Which one allows you to more quickly gauge the
biggest expense - the chart or the data grid?
Good data visualization can provide quicker insight into data without having to perform additional analysis or data interactions.
Source: Introduction to Data Visualizations, Next-Generation Business Intelligence Software with
Silverlight 3 , B. Czernicki, 2009
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Templates, standards and recognition - NAV
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Source: http://www.nav.no/Forsiden
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Templates, standards and recognition - Posten
17 © 2010 Capgemini. All rights reserved.
Source: http://www.posten.no/
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How we can improve table design?
18 © 2010 Capgemini - Internal use only. All rights reserved.
Use the least visible means to support the non-data ink
Source: Show Me the Numbers, Designing Tables and Graphs to Enlighten, Stephen Few
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Can you see the difference between the red and green baloons?
19 © 2010 Capgemini. All rights reserved.
Source: http://www.lommelegen.no/788866/er-du-fargeblind
8% of men and 1% of women are colour blind.
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What’s the challenge for graph design today?
Computer software has made it very
easy to create graphs, but:
• Without instruction in visual design
for communication
• Too much focus on 3D effects,
lighting, nice background images
• Lack of focus on the main purpose:
To enlighten and inform the reader
20 © 2010 Capgemini - Internal use only. All rights reserved.
Source: Show Me the Numbers, Designing Tables and Graphs to Enlighten, Stephen Few
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Ideas from nature for the most suitable color palettes
21 © 2010 Capgemini - Internal use only. All rights reserved.
Source: Show Me the Numbers, Designing Tables and Graphs to Enlighten, Stephen Few
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Graphical symbols immediately provide context to the data visualization and deliver insight more quickly
22 © 2010 Capgemini. All rights reserved.
How to lay data visualization out on
the screen?
A meaningful and clear title
A short description behind the visualization
Labels for each army
Labels for each army asset type
A legend
Source: Introduction to Data Visualizations, Next-Generation Business Intelligence Software with
Silverlight 3 , B. Czernicki, 2009
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How not to use lines…
23 © 2010 Capgemini - Internal use only. All rights reserved.
Source: Show Me the Numbers, Designing Tables and Graphs to Enlighten, Stephen Few
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Why not...
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3D graphs?
Source: Show Me the Numbers, Designing Tables and Graphs to Enlighten, Stephen Few
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And certainly not...
25 © 2010 Capgemini - Internal use only. All rights reserved.
How much bigger is
the large circle?
Which slice is bigger?
Source: Introduction to Data Visualizations, Next-Generation Business Intelligence Software with Silverlight
3 , B. Czernicki, 2009. Show Me the Numbers, Designing Tables and Graphs to Enlighten, Stephen Few
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Choosing right tools for different data visualisation
26 © 2010 Capgemini - Internal use only. All rights reserved.
Time series
Deviation
Single distribution
Correlation
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What is a dashboard for you?
27 © 2010 Capgemini - Internal use only. All rights reserved.
Source: http://dkeen.tumblr.com/post/874412321/the-dashboard-in-a-car-has-taken-on-something-of
http://www.inetsoft.com/company/kpi_dashboard/. http://www.enterprise-dashboard.com/2007/06/11/what-
makes-a-dashboard-good-or-bad http://www.exceldashboard.org/.
http://www.perpetuumsoft.com/View.aspx?lang=en&text= designdashboard
http://www.adobe.com/designcenter/thinktank/peterhall_02.html
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Dashboard for Oslo Kommune, Trafikketaten
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Predictive Analytics. The Future of Business Intelligence?
29 © 2010 Capgemini. All rights reserved.
Source: Predictive Analytics: the Future of Business Intelligence Introduction By M. Zaman
Traditional analytical tools analyze
only historical data.
Traditional analytics help gain insight
for what was right and what went
wrong in decision-making.
But then why predictive analytics is
still not in use in daily life?
One cannot change the past, but one can prepare better for the future and
decision makers want to see the predictable future, control it, and take
actions today to attain tomorrow’s goals.
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Shortly what we talked about…
Functionality, not technology
Templates, standards and recognition.
What is purpose of dashboard?
Less Visual noice
Predictive Analytics
30 © 2010 Capgemini. All rights reserved.
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Questions?
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www.capgemini.com
The information contained in this presentation is proprietary. ©2010 Capgemini. All rights reserved
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More information
34 © 2010 Capgemini. All rights reserved.
Capgemini, one of the world's
foremost providers of consulting,
technology and outsourcing services,
enables its clients to transform and perform
through technologies.
Capgemini provides its clients with insights
and capabilities that boost their freedom to
achieve superior results through a unique
way of working, the Collaborative Business
ExperienceTM. The Group relies on its
global delivery model called Rightshore®,
which aims to get the right balance of the
best talent from multiple locations, working
as one team to create and deliver the
optimum solution for clients.
Present in more than 40 countries,
Capgemini reported 2010 global revenues
of EUR 8.7 billion and employs over
112,000 people worldwide.
More information is available at:
www.capgemini.com
About Capgemini