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Travel SystemAccessing the Self Booking Tool

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USER MANUAL

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• Contents:

• Raising the request on itravel.…………………………………………………………………………………….3• Booking on SOTC…….…………………………………………………………………………………………………..6• Reschedule/ Cancellation.…………………………………………………………………………………………..13

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On iTravel, under Trip request – >click on NEW Trip request-> SOTC business Travel-> and then OK, Proceed

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Select SOTC (Kuoni) Self booking under Agent option

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Click on Book tickets on vendor site

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After successfully authenticated log-in the system will take you to the SOTC site

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Select the origin and destination and click on ‘BOOK’

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Highlighted in green is the corporate fare- which might give you free change, cancellation and meal- depends on the contract with the airlines. Select the flight option and click on book.

All the details updated in the traveler’s profile will get auto captured

Click on Book Flights to confirm the booking

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After clicking on BOOK Flights, ticket will be issued and you will be able to print, SMS, Email, download from the below screen

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Source

You will get the email notification of the confirmed booking along with the e-tkt copy

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On iTravel, you will be ale to see the status as below

RESCHEDULE

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Under iTravel, you will be able to raise the Reissue o Cancel request

Under my trips, search the trip and click on ‘Modify’ to make changes in your booking

Tick on the check box in front of the flight details, select the amendment type and click on Amend selected

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System will show you a pop up to mention your comments for the backend team.

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The status will get changed to ‘TO CANCEL’ and amendment id will get generated. Automatic email will get triggered to the Backend team to take further action. Backend team will get in touch with you for further processing on the request..

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Traveler can rebook the flights as well, by clicking on the option to ReBook

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You will get the option to select the flights +- 2days, Eg: If your flights were booked for 13 Feb, you will be able to search the flights from 11Feb till 15 Feb and click on book and follow the same booking process mentioned above

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Source