Travel Insurance

TRAVEL INSURANCE

Why choose Bryte?

We understand that travelling should be a time of relaxation, new discoveries, exotic food and lasting memories.

That is why travelling with Bryte gives customers confidence knowing that if anything happens, we are ready to help. When a customer’s luggage goes missing or that special event is missed due to an unforeseen travel delay or there’s a medical emergency – being far away from home can be a rather lonely experience.

The following benefits that have not been elaborated on in the table are also available to customers:

• Emergency medical expenses• Personal accident• Various assistance services such as:

- Cash transfer advice- Consular and embassy referral- Emergency travel and accommodation arrangements- Sending of urgent messages- Evacuation assistance- Visit by a family member in the event of a medical emergency- Return of stranded children and travel companion- Substitute business colleague expenses- Return of mortal remains

• Legal responsibility to third parties• Hijack, kidnap and wrongful detention• Natural disaster• Identity fraud• Insolvency of travel suppliers and travel

wholesalers• Pet care• Winter sport• Golf insure

We have the following partnerships:

• Nedbank Card Division• Investec Private Bank• Pentravel• ER24• Club Travel• E Travel • iGo• Edusport• World Leisure Holidays• Dreams• Ski Leading Tours

TRAVEL INSURANCE

Cancelling, postponing,changing or cutting short the insured journey

• We refund customers if their journey needs to be cancelled or cut short due to- sudden illness - death - loss or theft of travel documents- unforeseen strikes, riots or civil unrest- traumatic event before departure date

• We refund the flight penalties incurred if the customer’s trip is postponed before the start date

• We refund extra accommodation costs if the customer needs to postpone the return flight• Ticket change fee – we refund penalties that the customer has to pay when tickets are changed

due to:- sudden illness- death- loss or theft of travel documents- unforeseen strikes, riots or civil unrest- traumatic event before departure date

• Schedule change by public transport carrier – we refund the customer when the public transport carrier (e.g. airline) changes scheduled departure times and the customer incurs additional costs for accommodation. We also refund the customer should days be lost at their destination due to a schedule change

• We include cover should the customer want to cancel, change or cut the trip short due to a terrorist attack within 14 days of their departure in a city they intended to visit

Baggage

• Theft, loss or damage of baggage is covered for:- Accidental loss, theft or damage of baggage, contact lenses and glasses, computers and similar electronic equipment and cell phones- Theft of money, travel documents, cheques and bank cards

Travel delay,missedconnection and missed event

• We refund reasonable and essential expenses a customer incurs for hotel accommodation, transport, restaurant meals and refreshments when travel is delayed (and the airline does not provide these) due to:

- loss or theft of travel documents- breakdown or accident of the customer’s car used to get to the airport- Strike by airline employees- Poor weather conditions which result in public transport carrier not being able to depart- Technical breakdown of public transport carrier

• Missed connection – we pay for the extra cost of economy transport for the customer to continue his/her itinerary if the connecting scheduled transport is missed as a result of the delay of incoming transport

• Lounge access – we refund customers’ expenses incurred for lounge access due to travel delay or missed connection

Rejection or delay of visa application

• We refund the non-refundable airfare and taxes if the customer’s visa is rejected• We refund flight and accommodation penalties due if the journey needs to be postponed due

to a delay in the processing of the customer’s visa

Bryte Insurance Company LimitedA Fairfax Company

Registration No. 1965/006764/06 | Authorised Financial Services Provider No. 17703

Contact

Registered Address 15 Marshall Street, Ferreirasdorp, Johannesburg, 2001, South Africa

T +27 (0) 11 370 9111www.brytesa.com

Postal Address PO Box 61489, Marshalltown, 2107