TRAVEL

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Contents Planning ...................................................................................................................................................... 2

Scheduling Travel ............................................................................................................................. 2

Expenses ............................................................................................................................................. 3

Packing ................................................................................................................................................ 3

Traveling ..................................................................................................................................................... 4

Getting to the Airport ...................................................................................................................... 4

At the Airport............................................................................................................................................. 5

Check-In .............................................................................................................................................. 5

Boarding Passes ................................................................................................................................ 6

Baggage .............................................................................................................................................. 6

Airport Security ................................................................................................................................. 6

At the Gate ......................................................................................................................................... 7

.............................................................................................................................................................. 7

Connecting Flights ........................................................................................................................... 8

Post-Flight .................................................................................................................................................. 8

Baggage Claim................................................................................................................................... 8

Ground Transportation ................................................................................................................... 8

Car Rental ........................................................................................................................................... 8

Lodging ............................................................................................................................................... 9

Contact Info. ........................................................................................................................................... 10

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Planning No matter your mode of transportation, these guidelines will help you prepare

and make your trip a comfortable experience. Scheduling Travel You will be communicating with the Amazon recruiting team to coordinate your travel. Depending on your need, Amazon will offer the following:

If traveling over 4 hours driving distance

If traveling less than 4 hours driving distance

If traveling less than 2 hours driving distance

Flights

Hotel accommodations

Rental car (depending on site of interview)

Rental car

Hotel accommodations

Mileage reimbursement (if driving your own car)

Rental car (if you do not own a vehicle)

Once you confirm your interview with us, your recruiting team will submit your request to Carlson Wagonlit Travel to begin coordinating your travel. You will receive an email directly from CWT on next steps or by phone at least 48 hours prior to your interview date.

Amazon partners with Carlson Wagonlit Travel (CWT) to

arrange your travel. Two days

before the interview, CWT will

email you a tentative itinerary.

Make sure to check your spam folder, as this email will come

directly from CWT, not

Amazon!

STEP 1

Amazon provides travel/interview

date questionnaire

email.

STEP 2

Confirm by responding to email

questionnaire and

confirming your interview date.

STEP 3

Recieve CWT email

itenerary. Confirm your

itinerary is correct and fits with your schedule and

travel needs.

Contact CWT if your travel details are not correct.

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Expenses Amazon is pleased to reimburse you for expenses related to traveling to your onsite interview. Save all receipts during your travel for easy reimbursement later. For full details on submitting an expense report and a full list of items that can be reimbursed, please see here. This report will also be sent to you in your final interview confirmation.

Packing Follow this guide to help you through the packing process from start to finish:

Clothing

Interview clothes Extra clothes Undergarments Sleepwear Sweater/Sweatshirt* Jacket/Raincoat* Socks Practical Shoes Hats/Gloves* Accessories

Personal Care

Hair care products Skin care products Dental care

products Makeup/Shaving Prescriptions*

Electronics/Entertainment

Phone Charger Laptop and Charger Headphones Alarm (phone/clock) Book/Magazine

Identification/Documents

Printed Itinerary Printed

Directions/Contacts/Maps

ID Cash Debit/Credit Cards Insurance Card

*If applicable

Identification

In order to board an airplane or check into your hotel, you will need proper, up-to-date identification that should be on your person at all times during travel. Any of the following ID options is acceptable for domestic

travel: Passport, State ID/Govt. Issued ID, or Driver’s License

In order to pick up and drive your rental car (if applicable), you must have an up-to-date and valid driver's license.

Prohibited Items

Prohibited Items - should not be packed in a carry-on bag, and certain items cannot be stowed in baggage at all. For more details on

restricted items, please visit www.tsa.gov/travel/security-screening/prohibited-items and adhere to all of the rules and

regulations.

Carry-On

Pack lightly! If you can, pack everything you need in your carry on. This will save you money and

time when departing and arriving..

Checked Baggage

Checking a bag is required for bags that don’t meet carry-on requirements. Visit the website of your airline to see exact cost but keep in mind that it can be

$25-$75 each way.

Personal Item

In addition to your full carry-on bag, you can bring a small

‘personal item’, such as a purse, messenger bag, or laptop bag.

Weather Report

Look into the weather report for when and where you’re headed

and bring clothing that is appropriate for your destination.

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Traveling Amazon will provide you with the support you need to travel to your interview

location by car or plane.

Getting to the Airport Many cities offer direct public transportation to and from major airports. Information about these options can be found by contacting the airport directly or using searching the Internet – but may be limited to a daytime schedule. It is a good idea to carry cash for a cab to expedite the process if using a traditional taxi service. Alternatively you are welcome to use other cab services but please ensure to have it all set up prior to your travel.

To give yourself ample time to check in, get through security, and board your plane, arrive at the airport 2 hours prior to departure.

Amazon has you

covered no matter how

you decide to get to the

airport. Remember to

keep all receipts,

consider what time of

day you'll be traveling,

and be thoughtful in

your choice!

Driving and Airport Parking$10-50 per day

Taxi Services/Shuttle

$30-75 each way

Public Transportation

$0-15 each way

Weigh Your Options

Getting to the Airport

. SAVE YOUR RECEIPTS!

Amazon cannot process

your expense

reimbursement without

proper documentation

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At the Airport Airports and airplane travel can be intimidating. The following guidelines will

help you navigate the airport successfully.

Check-In Flight check-in is an important step of your flight travel. You will have three options to check in: (i) online at home, (ii) app on your smart phone, and (iii) kiosk at the airport. You will simply need the information provided on your emailed itinerary from CWT to check in.

Choosing how to check-in

for your flight requires

that you understand your

options. Keep in mind

that smaller airports may

not have as many check-in choices as larger

airports, so be sure to

research online before

your trip.

Online

Smart Phone

Kiosk

Check-in Choices

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Boarding Passes A boarding pass is your confirmed ‘ticket’ that will be required to drop off your baggage, pass through security, and get on your flight. Your pass contains important information like your flight number, departure time, updates/delays, seat number, and departure gate. Your physical or electronic boarding pass will be issued after your check in. If you have a connecting flight, both boarding passes will be issued to you. Always keep your boarding pass accessible while at the airport.

Image from Delta Airlines

Baggage If you decide to check in a bag for your travel, you must pay for baggage fees either during your check in process or when you drop off your luggage at the airport. Signs will direct you to ‘baggage drop off’ at your designated airline ticket counter. Be prepared with your ID, boarding pass, and enough cash or a payment card to drop off your baggage. Your bag will be checked in straight to your final destination. You will receive printed confirmation numbers that will help in the event of lost luggage, so keep them stored safely along with your other travel documentation.

Airport Security The next step in airport travel is navigating security. Follow and double check signs for your terminal/gate (found on your boarding pass or airport monitors) to make it to the right security line. An oversight of the proper terminal could cost you extra time! Airport security screenings are run by the United States Transportation Security Administration (TSA), and utilize metal

Bag fees add up!

Save money and

time by using

only a carry-on

bag.

Know your

departure gate

before going

through security!

CHECK FOR UPDATES!

Check airport monitors for

any updates regarding your

gate and departure times

after checking in and while

waiting for your flight

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detectors, full-body scanners, manual pat-downs, x-ray machines and explosives-detecting hand swab tests to ensure weapons and explosives do not make their way onto aircraft. To prepare for security, you will have to:

1. Take off your shoes 2. Empty pockets 3. Remove electronics 4. Remove any liquids compliant by the 3-1-1 policy

And place all items in designated trays to slide down a conveyor to be x-rayed. When it’s your turn to go through the security line, simply follow prompts from TSA personnel who may ask you walk through a metal detector or full body scanner. On occasion, you or your luggage may need additional screening. At the end of your process, collect all your belongings on the other end of the conveyor and don’t forget anything!

At the Gate After security, follow signs to your gate; sometimes you may have to take a train or shuttle. When you reach the gate, you will see a digital display with flight details above the counter where airline representatives can assist you with any questions or concerns. Check your boarding pass for the flight boarding time, and be sure to be in the boarding area within 5-10 minutes of your boarding time. Around boarding time, airline representatives will begin announcements relevant to your flight – listen for any details, changes, and for your boarding section (located on your boarding pass) to be invited to board the plane. Before boarding, remove anything you will need from your carry on and place it in your personal bag. When it is your turn to board the plane,

Have your boarding pass available to hand to the airline representative

Walk down the jet connector

Find your seat

Stow your carry on in the overhead bin space

Stow your personal item beneath the seat in front of you

Take a seat

Listen for the pilot and flight attendants to guide you from taxi, to takeoff and landing.

Have a safe flight!

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Connecting Flights If you will be catching a connecting flight, check

monitors immediately after you de-plane to see the

updated gate and departure information for your flight.

Be mindful of time and arrive at your next flight’s gate

with enough time to board. If you checked in your bag, it

will be switched to your new flight by airline personnel.

Post-Flight Once you’ve made it through packing, planning, and flying to your destination,

it’s time to gather your belongings, exit the plane, and head to your hotel or interview.

Baggage Claim When you land, flight attendants will likely provide directions on baggage claim carousel for your flight. After exiting the plane, you will find signage to the baggage claim and the correct baggage carousel. Make sure to check the display above the baggage claim to find your flight number and ensure you’re waiting in the right area. Once you receive your luggage, double check to make sure it is yours. In the event that you do not see your luggage, bring your baggage tracking receipts to your airline’s baggage claim service desk to get assistance.

Ground Transportation After you de-plane and collect any baggage, you are ready to find transportation to your hotel or straight to your interview. If a rental car was not arranged for you, you will need to use ground transportation to get you to your hotel or to the interview. Most airports have signage throughout the terminals that direct you to the ‘ground transportation’ area. Depending on what mode of ground transportation you need, there will likely be different loading zones, so pay attention to signs. Taxis at the airport are typically first-come-first-served, so don’t be shy and wave one over once you reach the taxi staging area. Have your address for your hotel or interview site ready to share with the driver and remember it’s often easier to pay with cash than via a debit or credit card. If you’re staying at a hotel, plan ahead to see if they offer a free airport shuttle service.

Car Rental Rental cars are typically picked up at the airport or a nearby location. Follow signs for rental cars to find the counters or transportation to the rental car building. Information below outlines what you will need to know to rent and drive your car.

Ask airline staff to assist

with finding connecting

flight details when you

approach the airport – they

can be a great resource!

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When you arrive your hotel, present the representative at the front desk with your ID and hotel reservation number. They will ask for a payment card to keep on file for an incidentals. Please provide a personal card (this will only be charged if the hotel sees any damage to property). The room will be paid for by Amazon. If you encounter any issues checking in or paying for your hotel, please contact CWT directly to assist you.

Return

Fill your gas tank prior to returning your car. Arrive on time according to your return plans -a late return can incur additional fees. Do a return walk-through with the rental car

company to check for damages before leaving and gather any closing documents or receipts/invoices needed to file your interview expense report.

Lodging If you have made arrangements for a hotel stay, you will likely head to your hotel after picking up your rental car. CWT will provide you with all details regarding your hotel stay, including when to check in and check out. Your hotel arrangements will be made for you near your interview location.

Rules and Regulations

Discuss reservation details, ask for confirmation of rules and regulations, and understand your insurance coverage. Do a visual

walk-through ofthe rental car to check for damages before driving away. Make note of return date and time, as well as

expectations on refilling the gas tank, keeping the vehicle clean, and reporting any damages.

Planning

CWT may have arranged for a rental car in certain

circumstances. Your itinerary will tell you if you have a

rental car reservation.

Parking/Tolls

You are responible for paying parking fees and tolls when renting a vehicle. You will be reimbursed, but carry cash

and be prepared to pay upfront for these fees.

Preparation

Read your itinerary to see which company your rental car reservation is with. Make sure to have a valid driver's license

and be ready to sign documents.

Pickup

Follow signs for ‘Ground Transportation’ or ‘Rental Cars’.

Provide your full name and reservation number to the representative at the right

counter. Choose an economy car and 'fill your own gas' when given

an option.

Bring a credit card.

Amazon is unable to provide a

credit card to put on file with

your hotel.

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Contact Info.

Did you miss your flight or a connection?

Last-minute changes while traveling?

General Travel Inquiries

Carlson Wagonlit Travel Helpline

7am-7pm PDT , 7 days a week

866 746-4647

Carlson Wagonlit

Travel Emergency

After Hours ONLY

Contact (24/7):

1-866-361-5078

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Documents

Prepare with a list of confirmation numbers, reservation details, dates, times and contact information. This info should be with you both digitally and in print form.

Airport Codes

Know your airport's code. Many metro areas have multiple airports! An airport code is three letters, which may or may not align with the name of the city,

for example: SEA = Seattle, PDX = Portland, LAX = Los Angeles, GRR = Grand Rapids

Airport Security

Avoid wearing metal in your outfit on travel day (bejeweled denim,

chunky belts) as this will expedite the security process. Wear socks for walking through security! Or bring a

pair in your carry-on.

Packing

Only staying for a day or two? Pack lightly, ideally carry-on only. Here are carry-on requirements from Delta Airlines (most airlines have

similar requirements).

Receipts

Save all receipts, or at least take photos of them for your records/reimbursements.

Food

Pack snacks in your carry-on! Airport/airplane food is expensive, and might be a limited selection.

Make sure not to pack liquid or gels (pudding cups, juice boxes,

sunscreen, etc).

TravelTips

Do arrive on time for

your flight - 2 hours prior

to departure.

Do stay hydrated and

make sure to eat well

while traveling!

Do ask CWT for

assistance with travel

inquiries.

Do plan routes from

home to airport, airport

to hotel, and hotel to

interview.

Don’t call your recruiter

for travel or hotel

questions.

Don’t email about

emergencies – make a

call to CWT!

Don’t forget - this is a

business trip, not a

vacation!

Dos and Don’ts