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Sep-17 V0 Vertical Transportation – Maintenance Guide P a g e | 2
Contents
Introduction ............................................................................................................................................... 5
Exclusions .............................................................................................................................................. 5
Terms and Definitions ................................................................................................................................ 6
Regulations ................................................................................................................................................ 8
Current Legal Framework ........................................................................................................................... 9
Future Cost Implications ......................................................................................................................... 9
General Duty of Care .............................................................................................................................. 9
Reporting of Accidents ......................................................................................................................... 10
Plant Registration ................................................................................................................................. 10
Insurance .............................................................................................................................................. 10
Legislation, Standards, Codes of Practice and Other Recommendations ............................................... 10
Maintenance Objectives ........................................................................................................................... 11
Planning Maintenance Requirements ........................................................................................................ 11
What the Customer Should Expect from the Maintenance Contractor ................................................... 11
What the Maintenance Contractor Should Expect from the Customer ................................................... 12
Preventative Maintenance ..................................................................................................................... 12
Life Expectancy of Equipment ............................................................................................................... 13
Frequency of Visits ............................................................................................................................... 13
Qualifications, Training and Competence ............................................................................................. 13
Competence of Sub‐contractors ............................................................................................................ 14
Emergency Release of Passengers......................................................................................................... 14
Training in Emergency Release ............................................................................................................. 15
Call‐outs or Breakdowns ....................................................................................................................... 15
Parts and Exclusions ............................................................................................................................. 16
Reporting and Retention of Records ..................................................................................................... 16
Remote Monitoring ............................................................................................................................... 17
Price Variation ...................................................................................................................................... 17
Additional Works .................................................................................................................................. 17
Terms for Payment ............................................................................................................................... 17
Sep-17 V0 Vertical Transportation – Maintenance Guide P a g e | 3
Agreement Renewal .............................................................................................................................. 17
Termination of Agreements .................................................................................................................. 18
First Inspection Visit ................................................................................................................................ 18
First Inspection Checks - Electric and Hydraulic Lifts ........................................................................... 19
First Inspection Checks – Lifting Platforms ........................................................................................... 19
First Inspection Checks – Escalators and Moving Walks ........................................................................ 20
Maintenance Agreements ......................................................................................................................... 20
Types of Agreement ............................................................................................................................. 20
Service Agreements .............................................................................................................................. 21
Comprehensive Maintenance Agreements ............................................................................................ 21
Fully Comprehensive Maintenance Agreements .................................................................................... 22
On site Work ............................................................................................................................................ 22
Precautions to be Taken by Service Technicians on Site ........................................................................ 22
Responsibility for Work On Site ............................................................................................................ 23
Removal of Plant from Service .............................................................................................................. 23
Housekeeping....................................................................................................................................... 23
Landing Entrances and Escalator Landings ........................................................................................... 23
Landing Entrances ................................................................................................................................ 24
Emergency Alarm Calls ......................................................................................................................... 24
Responsible Person Checks ...................................................................................................................... 24
Taking Over a New or Fully Modernised Lift/Escalator Installation ........................................................ 25
Taking Over an Existing Lift/Escalator Installation ................................................................................ 25
Recommended Daily Checks for Lifts .................................................................................................... 27
Recommended Checks for Lifts with Special Operation in the Event of Fire .......................................... 27
Recommended Daily Checks for Lifting platforms ................................................................................ 27
Recommended Daily Checks for Escalators and Moving Walks .............................................................. 28
Recommendation Concerning Improvement of Safety of Existing Lifts ..................................................... 29
Owner Commitments and Responsibilities ............................................................................................ 29
Lift Maintenance Contractors’ Responsibilities ..................................................................................... 29
Lift Safety Checklist .............................................................................................................................. 30
74 point Lift Safety Checklist ................................................................................................................ 31
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EN13015 Requirements ........................................................................................................................... 32
Provision of Maintenance Instructions .................................................................................................. 32
All Lifts & Escalators Shall Be Maintained .............................................................................................. 33
The Owner Accepts the Need to Upgrade the Equipment ...................................................................... 34
All Emergency Calls Must be Transmitted Immediately ......................................................................... 34
24 Hour Service Must be Available ........................................................................................................ 35
The Maintenance Organisation Shall be Visible ..................................................................................... 35
Maintenance Organisation Shall be Quality Assured ............................................................................. 35
The Maintenance Organisation Shall Show Strong Credentials .............................................................. 36
Maintenance Organisation Shall Assure the Competence of its Personnel ............................................. 36
Maintenance Organisation Shall Provide a Repair Service ...................................................................... 37
Maintenance Organisation Shall be able to Report on In Service History ............................................... 37
All Defects and Shortcomings Must be Reported .................................................................................. 38
Safety is a Primary Concern for the Owner/Customer and the Maintenance Organisation ..................... 39
Typical Examples of Maintenance Checks ................................................................................................ 40
Electric lifts ........................................................................................................................................... 41
Hydraulic Lifts ...................................................................................................................................... 43
Lifting Platforms ................................................................................................................................... 45
Escalators and Moving Walks ................................................................................................................ 47
Sep-17 V0 Vertical Transportation – Maintenance Guide P a g e | 5
INTRODUCTION
This Guide’s aim is to assist those in Western Australia concerned with the legislative and other
requirements affecting the maintenance of lifts, escalators and similar products. It enables those
persons purchasing maintenance to recognise and understand their responsibilities in relation to
those they do business with and the need to recognise that it requires commitment from both
parties if the work is to be undertaken safely.
All parties entering into maintenance agreements need to recognise what is entailed and the
importance of reporting equipment condition and making activities transparent with regards to
what is being done or needs to be done.
This document does not include all the necessary provisions of a contract. Users are responsible
for its correct application. It should not be quoted as if it was a specification and particular care
should be taken to ensure that claims of compliance are not misleading.
Lifts and escalators are among the very few modes of transportation available for continuous
unsupervised use by all persons from the very young to the elderly and infirm. Despite this they
are amongst the safest form of travel. However, they are classified as high risk plant.
The Occupational Safety and Health Regulations, 1996 require that lifts must be maintained,
inspected, and tested by a competent person in accordance with AS 1735 and the manufacturer’s
instructions.
The Australian Elevator Association recommends that a maintenance program should be developed
and undertaken in accordance with the standard EN13015 “Maintenance for lifts and escalators -
Rules for maintenance instructions.” Contact Standards Australia for a copy of this if required.
EN13015 Scope This European Standard specifies the elements necessary for the preparation of
the instructions for the maintenance operations, which are provided for new installed passenger
lifts, goods passenger lifts, accessible goods only lifts, service lifts, escalators and passenger
conveyors.
EXCLUSIONS
This document does not address the requirements of plant in special environmental condition
such as lifts in potentially explosive atmospheres, mines, tunnel, exposed masts, ships or
chemically aggressive atmospheres.
It does not cover requirements related to 3rd parties (Thorough Examinations) such as those
conducted by engineering plant surveyors, insurance inspectors etc. It does not cover non plant
related equipment installed in machinery spaces or lift wells such as fire detecting equipment,
sprinklers, emergency lighting, general lighting, air conditioning, heating equipment or other
equipment related to the building.
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TERMS AND DEFINITIONS
For the purposes of this document the following terms and definitions apply.
Formal exclusion (schedule) written statement within or attached to an agreement clearly
identifying items not covered by the agreement.
Planned/Scheduled Periodic Maintenance all the necessary operations to ensure the safe and
intended functioning of the installation and its components following the completion of the
installation and throughout its life cycle.
Maintenance includes:
a) lubrication and cleaning of the plant, etc.;
However, the following cleaning operations are not considered as maintenance items:
1) cleaning of the external parts of a lift well;
2) cleaning of the external parts of the escalator or passenger conveyor;
3) cleaning of the inside of the car.
4) heavy contamination of pit area or removal of water due to ingress or flooding.
b) functional checks;
c) check of passenger rescue functionality;
d) the operations of setting and adjustment;
e) repair or changing of components that are included in the maintenance agreement which may
occur due to wear and tear and do not affect the characteristics of the installation.
The following are not considered as maintenance operations:
a) renewal of a major component such as the machine, the lift car/cage, the control panel, etc., or
safety component such as safety gear, etc., even if the characteristics of the new component are
the same as the original;
b) replacement of the installation;
c) rescue operations carried out by Fire Services;
d) modernisation or refurbishment of the installation, including the changing of any characteristic
of the installation (such as speed, load, etc.);
e) Thorough Examinations and Supplementary Tests, and third party inspections.
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Maintenance contractor a suitably qualified party that is contracted to maintain the scope of
equipment scheduled in a maintenance agreement.
Passenger person requiring use of a lift, lifting platform, escalator or moving walk etc.
Plant lift, lifting platform, escalator or moving walk to be maintained.
Reporting act of providing a condition report to the Responsible Person for the equipment and any
necessary remedial work to ensure continued safety of the equipment.
Responsible person legal entity having right of possession of a lift, lifting platform, escalator or
moving walk and responsibility for its safe working.
Note The responsible person is usually the owner or duty holder, sometimes the occupier,
of the building in which the plant is situated.
Responsible person’s (owner) information manual Information provided by the installer of new
equipment to the original purchaser explaining how it should be used, maintained and dismantled.
For example, as provided according to EN 13015.
Note 1 the manual is the property of the owner but it is intended that the document is
made available to any maintenance contractor.
Note 2 the document is valuable to the owner, we therefore recommend a copy (not the
original) is provided to any maintenance contractor.
Note 3 it is intended that the manual is updated throughout the life of the plant when
modifications and changes to the original specification are made.
Note 4 The information manual includes information on the use of essential special tools
and software access codes.
Risk assessment comprehensive estimation of the probability and the degree of possible injury or
damage to health in a hazardous situation, in order to select appropriate safety measures.
Thorough examination an examination conducted by a party independent of the maintainer.
Special tools tools and/ or software essential for maintenance which can only be purchased direct
from the original manufacturer and cannot be purchased on the open market. Special tools may
include electronic tools and software.
User person making use of the services of a lift, lifting platform, escalator or moving walk.
Note A user is not necessarily the same as a passenger and includes persons waiting for a
lift, lifting platform etc. or those working on it.
Sep-17 V0 Vertical Transportation – Maintenance Guide P a g e | 8
Workplace premises or part of premises where work is carried out.
Note 1 This can include:
a) any place which is accessible to those at the workplace;
b) any means of access to/from the workplace e.g. staircase, corridor, road.
Note 2 A workplace is usually non‐domestic, although the term can refer equally to
domestic premises.
REGULATIONS
Standards
AS 1657 Fixed platforms, walkways, stairways and ladders — Design, construction and installation
AS 1735 Standards for Lifts, escalators and moving walks
AS 4360 replaced with AS/NZS ISO 3100
AS 4431 Guidelines for safe working on new lift installations in new constructions
AS 4836 Safe working on or near low-voltage electrical installations and equipment
AS/NZ 3000 Wiring Rules
EN81-20 Safety rules for the construction and installation of lifts. Lifts for the transport of persons
and goods. Passenger and goods passenger lifts
EN81-80 Safety rules for the construction and installation of lifts. Existing lifts. Rules for the
improvement of safety of existing passenger and goods passenger lifts
EN 115-2 Safety of escalators and moving walks — Part 2: Rules for the improvement of safety of
existing escalators and moving walks
EN 13015 Maintenance for Lifts and escalators- Rules for Maintenance instructions
ISO14798 Lifts (lifts), escalators and moving walks — Risk assessment and reduction methodology
ISO 25743 Lifts (lifts) — Study of the use of lifts for evacuation during an emergency
ISO 25745 parts 1 to 3 Energy performance of lifts, escalators and moving walks
ISO/IEC Guide 2 Standardisation and relative activities — General Vocabulary
NCC 2014 National Construction Code
Legislation
Occupational Safety and Health Act 1984, Western Australia
Occupational Safety and Health Regulations 1996, Western Australia
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CURRENT LEGAL FRAMEWORK
The Western Australian State Government is replacing the Occupational Safety and Health Act with
a modernised Work Health & Safety (WHS) Act, which is based on the National Act. The National Act
has been adopted by most states has created a raft of new WHS legislative package. The package
includes Act, Regulations, Codes of Practice and Guidance documents. Many of which impact on
those involved with lifts or moving walks.
The WHS legislative package reinforces that everyone in the workplace has a work health and
safety duty. There are some new concepts and terms. “ Person conducting businesses or
undertaking” and the term and its abbreviation “PCBU” will become more common over time.
These changes reflect changes in the social expectations and nature of work in our society.
Commonly used terms are changing also, which reflects changes in the social fabric of our society.
Elevators are being referred to as ‘lifts’. Lifts, escalators and moving walks are more often being
classified as ‘vertical transport’. In addition, lifts, escalators and moving walks are classified in
the WHS legislation and guidance as ‘high risk plant’.
Although there is no requirement for a lift contractor to inform a building maintenance manager of
changes in codes of practice or legislation, there falls to both parties a responsibility under the
Occupational Safety and Health Act and under both criminal and civil law to provide safe plant and
equipment, safe systems of work, adequate information, instruction, training and supervision and
failure to do so may render those concerned in breach of criminal and/or civil law.
FUTURE COST IMPLICATIONS
It is impossible to predict costs that might arise out of implementing future legislative changes
which are not always required to have immediate effect. In order therefore to budget for possible
expenditure, it is clearly important that the building maintenance manager is aware of prospective
changes at the earliest possible time. This is particularly relevant in the case of lifts and escalators
which tend to have a longer life cycle than most if not all forms of transportation.
Also to be considered is that within the useful life expectancy of a building, which may be as much
as 60 years, an up-grading, or even total replacement, of the equipment may occur on three, if not
four occasions. It is clearly desirable therefore to take this into account when looking at long term
budgeting arrangements.
GENERAL DUTY OF CARE
Both employers and employees have a duty of care in relation to the health and safety of people or
property which may be affected by their actions, or failure to act. Therefore, building owners, or
those who have responsibility for controlling buildings are required under Occupational Safety and
Health Act to ensure that their premises are safe and free from risk to health, so far as is
reasonably practicable.
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REPORTING OF ACCIDENTS
There is a legal requirement to report certain types of injury by virtue of section 23I of the
Occupational Safety and Health Act 1984. All fatalities or incidents involving serious injury at work
must be reported as soon as possible.
The types of injuries that must be reported are:
A fracture of the skull, spine or pelvis;
A fracture of any bone in the arm (other than in the wrists or hand) or in the leg (other than
a bone in the ankle or foot);
An amputation of an arm, a hand, finger, finger joint, leg, foot, toe or toe joint;
The loss of sight of an eye; and
Any injury other than the above which, in the opinion of a medical practitioner, is likely to
prevent the employee from being able to work within 10 days of the day on which the
injury occurred.
PLANT REGISTRATION
A current Item Registration Certificate issued by the Worksafe must be obtained before a lift,
escalator or moving walk can be placed in general service. Where an item of plant is to be used
prior to practical completion during the construction period of a building i.e. as a “Builders Lift”
then it is recommended that any specific requirements for Item Registration be confirmed with the
local statutory authority.
INSURANCE
Both building owner and lift maintenance contractor have a responsibility to carry insurance. There
is a potential liability for claims from tenants and passengers in the event of accidental damage
and clients should seek to satisfy themselves on the extent of the contractor’s insurance cover.
Insurance can cover damages awarded by the civil courts but insurance is not available against
penalties imposed under criminal law. This applies equally to the building owner and the lift
maintenance contractor.
It also needs to be borne in mind that any insurance policy may well include ‘exceptions to cover.
LEGISLATION, STANDARDS, CODES OF PRACTICE AND OTHER RECOMMENDATIONS
Where building maintenance managers have their equipment regularly examined by an insurance
inspector then they too will normally advise on matters where there might be a breach of
legislation or where passenger safety is concerned.
Sep-17 V0 Vertical Transportation – Maintenance Guide P a g e | 11
MAINTENANCE OBJECTIVES
The level of maintenance will depend on what the responsible person wishes to achieve.
The aim may be to:
Satisfy the legal requirement;
Plan financial expenditure and therefore an agreement that covers the cost of repairs will
make it easy to forecast costs for coming years;
Protect the investment made in equipment and to keep it running at optimum performance.
Regardless of how good the equipment purchased, it will wear and deteriorate through use.
Due to the complexity of modern systems and dangers in the environment, only specialists trained
in this field will know what to do and how to do it in safety.
In the market place maintenance contractors may offer products that cover more than that
described within this document or may give their service agreement a commercial name different
to that described here.
PLANNING MAINTENANCE REQUIREMENTS
WHAT THE CUSTOMER SHOULD EXPECT FROM THE MAINTENANCE CONTRACTOR
Make a service agreement offer that meets the customer’s stated requirements;
Carry out a Risk Assessment and a compile a Method Statement prior to commencing work
on site;
Provide an efficient plant breakdown and repair service;
Provide an adequate emergency passenger release service;
Provide an initial condition report;
Complete maintenance visits in accordance with a planned maintenance programme;
Maintain plant so that with consideration to fair wear and tear, original or altered design
parameters are maintained in relation to performance and safety;
Report to the responsible person and post warning notices before commencing work and
on completion of the work;
To repair equipment as specified in individual contracts
Keep the work area tidy and uncluttered;
Immediately notify the responsible person of any condition that is unsafe or is likely to
become unsafe within a short time;
Will provide a maintenance log card and make entries after each visit;
Will advise customers of changes to relevant Standards and Regulations;
Provide advice in relation to their expertise as is reasonably required by the owner.
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WHAT THE MAINTENANCE CONTRACTOR SHOULD EXPECT FROM THE CUSTOMER
Specify their maintenance objectives and advise on issues such as the frequency and
intensity of usage of the plant and any additional/ special features e.g. fireman’s/
firefighting/evacuation;
Allow potential new maintenance contractors sufficient time and access to inspect/ survey
the plant, if needed, prior to submitting an offer;
Make available the original technical information and relevant service history of the plant
together with any essential special tools supplied by the manufacturer;
Where original manufacturer’s documents have been lost the responsible person should
make endeavours to source replacements from the original manufacturer where possible.
Make available the Health and Safety file and draw the attention of the prospective
maintenance contractor to any relevant hazards;
Provide safe access to the work areas, including suitable access ladders where required and
portable landing barriers;
Make efforts to improve the safety of the plant by taking into account the
recommendations of the initial condition report;
Act upon the recommendations of the contractor in a timely manner particularly in respect
of defective or missing safety devices;
Where plant has been taken out of service due to an unsafe condition, not reinstate it until
sufficient measure have been taken to restore it to safe use;
Arrange for the plant to undergo a periodic thorough examination by an independent
competent person; at intervals not exceeding 6 months in respect of a passenger carrying
lift or 12 months for a non-passenger carrying lift;
Will report any defects immediately to the contractor and carry out simple daily checks.
PREVENTATIVE MAINTENANCE
Maintenance of lifts and escalators is not an optional feature. In addition to equipment being
required to be of good mechanical construction, of sound material and adequate strength, the
statutory provisions extend to requiring proper maintenance. Preventative maintenance is best
employed in order to preserve the operational integrity of the installation.
Regular site visits:
Ensure continued safe functioning of the equipment.
Minimise the time that equipment might otherwise be out of-service.
Secure the availability of trained personnel able to respond promptly in the event of
breakdown.
Prolong the life and performance of the installation.
Sep-17 V0 Vertical Transportation – Maintenance Guide P a g e | 13
Preventative maintenance also has the benefit of protecting the value of the investment in the
product and spreading the cost more evenly over a longer period of time.
Whilst the extent of maintenance undertaken may vary, a fully comprehensive maintenance
arrangement is that which will provide maximum cover for the client fulfilling the benefits
described above. This type of agreement serves to anticipate the needs of the equipment and
therefore the cost and provision of parts requiring replacement as they become worn.
Manufacturers/maintainers can thus spread their costs to the benefit of the client and over a
period which may extend for up to twenty years. Lesser agreements are available but will not
afford the same benefits. It is important in these cases to consider the scope of what is being
offered and the exclusions.
LIFE EXPECTANCY OF EQUIPMENT
Life expectancy of equipment depends largely on environment and usage. As a general guide,
providing proper maintenance has been undertaken, generally geared type lift equipment can have
a life expectancy of 25 years for the main components and 15 years for the control systems. In the
case of gearless machines the main drive machinery could have a life of 40 years
FREQUENCY OF VISITS
A fully comprehensive agreement will provide for the appropriate number of visits to suit a
particular installation, the needs of the client and the age of the equipment. However, where there
is a high usage or if a continuation of service is particularly vital, the frequency of visits may need
to be increased to once a month (or more often in some cases). On the other hand there may be
occasions where fewer visits can be tolerated i.e. where the equipment has limited use. In any
event consideration should be given as to when the equipment being taken out of service for
maintenance will cause least inconvenience. A lift/ escalator is an essential feature of building
services and their continued availability reflects upon the effectiveness and efficiency of the
building as a whole, and therefore its value to the occupier.
QUALIFICATIONS, TRAINING AND COMPETENCE
The quality of maintenance offered inevitably rests on the skills of the operative, together with
those who provide specialist support. The extent to which such persons have been trained is
therefore important particularly in keeping abreast of changes in technology and current safety
legislation. Building maintenance managers should therefore seek reassurance to this effect from
the company whose services they intend to employ. They might wish at the same time to enquire
about the company’s Safety Policy and whether the company has undertaken a risk assessment of
the work to be undertaken.
Sep-17 V0 Vertical Transportation – Maintenance Guide P a g e | 14
For a competent person to perform inspection of lifts, escalators or moving walks they:
Should have a trade qualification in a mechanical associated trade, electrical trade or
associate engineering qualification
Should have a comprehensive understanding of relevant design and safe use/maintenance
standards this would include the relevant design standard used
Should have a minimum of 5 years’ experience in the lift industry
COMPETENCE OF SUB‐CONTRACTORS
The responsible person should ensure that any work carried out on plant is performed only by
authorised and competent persons. The competency of all trained persons should be assessed and
documented annually. Documentation should list the competencies achieved, and made available
when requested.
Work by persons other than the regular maintenance contractor may have implications for the
plant and the maintenance agreement in place. Following work by others, the regular maintenance
contractor may therefore want to carry out operational and safety checks of the plant prior to
recommencing their maintenance regime.
EMERGENCY RELEASE OF PASSENGERS
With every lift machine there should be information on the safe release of passengers. The
building maintenance manager may have members of staff trained specifically to undertake such a
task. Information on release of passengers may be found in the owners’ instruction manual
supplied with the equipment. Where relevant due to the carrier being enclosed, e.g. lifts and
enclosed lifting platforms, are provided with an emergency communication system linked to a
rescue service, the maintenance provider should ensure that alarm calls from the equipment are
received and acted upon. The response of the maintenance contractor should be defined as part of
the maintenance agreement.
Arrangements should be put in place between the responsible person and the maintenance
provider to ensure that there is a permanently available communications link. The responsibility
for this link is usually with the responsible person e.g. where the public telephone network is
used.
The responsible person should retain landing door unlocking keys and machinery space access
keys secure and establish control measures for their issue and use. In many cases, passengers
trapped in enclosed lifting platforms or in lift cars are not in immediate danger. Release and
landing door unlocking procedures undertaken by untrained personnel could result in trapped
passengers and others in the vicinity being placed at risk.
Sep-17 V0 Vertical Transportation – Maintenance Guide P a g e | 15
TRAINING IN EMERGENCY RELEASE
The training of individuals in the responsible person’s organisation would usually be appropriate
only where there were suitably competent and trained persons are available. Where training is
agreed, this should be provided by the maintenance provider who should be invited to risk assess
the equipment and assess the competence of those being offered for training. Refresher training
should be provided at least annually.
The maintenance contractor should undertake the training and then assess the competence of the
trainees. The scope of rescue and release procedure for which they have been assessed to be
competent, and the time before they need refresher training, should be clearly set out. Refresher
training should be provided at least annually.
CALL‐OUTS OR BREAKDOWNS
The scope of attendance to breakdowns or calls should be defined as part of the maintenance
agreement. Where some call‐outs are included and others are not included, e.g. call‐outs for
misuse/ vandalism excluded or call‐outs out of normal working hours excluded, these should be
clearly specified as part of the agreement. Most specialist contractors can provide a 24 hour, seven
day breakdown attendance. However, attendance at night times, weekends or during public
holidays can be costly and care should be taken in considering the extent of need before requiring
such provision.
Where there is a need to call for a visit to site, outside the contracted visits, every endeavour will
be made to ensure this takes place the same day, and in the shortest possible time particularly in
the event persons are entrapped in the car and require assistance. It follows therefore great care
should also be exercised in delegating responsibility to those authorised to summon attendance
where this is required outside normal working hours and where there is no provision for this to be
undertaken under the maintenance/service agreement. Nevertheless it is well recognised that for
certain types of premises such as hospitals and hotels there is justification for having a
maintenance agreement which provides for a full 24 hour seven day week attendance. However it
is unlikely the same need could be justified for an office building.
It should be appreciated that repair work arising out of damage or misuse will not normally be
covered under any service or maintenance agreement. This is something which needs to be
allowed for as an additional contingency when budgeting in addition to any up-dating of the
product which might be necessary in order to comply with changes in legislative or safety
requirements.
Sep-17 V0 Vertical Transportation – Maintenance Guide P a g e | 16
PARTS AND EXCLUSIONS
The extent to which the supply and replacement of parts is included as an element of the
maintenance agreement should be defined. In particular, parts not included should be clearly
defined.
REPORTING AND RETENTION OF RECORDS
When a new maintenance contractor is appointed and takes over the maintenance of the
equipment or within a reasonable time, they should survey the plant and provide an initial
condition report to the responsible person.
The responsible person should retain reports of the condition of plant made by a maintenance
contractor and thereafter when updated. The responsible person should keep a record of
maintenance activities for each item of plant. To assist the responsible person in this task the
maintenance contractor should provide the responsible person with a record of maintenance
activity. There should be some form of log for recording work carried out during visits to site. The
maintenance company will keep a similar record at its office. If in addition clients require periodic
reports on the state of the equipment, then the maintenance company must be informed as to the
required frequency of such reports. The extent of information required and the person to whom
this should be submitted should be clearly stated.
Wiring diagrams /technical information are essential for the safe investigation of faults and such
diagrams are the property of the responsible person and not the maintenance company.
The responsible person should keep a record of any inspections, Thorough Examinations and any
supplementary tests undertaken and make these available to the maintenance contractor. The
responsible person should report to the maintenance contractor any tests or inspections of the
electrical supply to the plant. The reports should contain details of the items inspected and / or
maintained together with any recommendations, and depending on the type of maintenance
agreement should identify items that were replaced or renewed or that require attention clearly
stating by when they should be completed.
If a critical safety problem is reported it should be ensured that it has been received by those that
require the report and in a position such that agreement can be confirmed on the actions to be
taken.
The maintenance contractor should report in writing to the responsible person any issues
reportable under the Reporting of Injuries, Occupational Safety and Health Regulations 1996,
Western Australia.
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REMOTE MONITORING
Where required to monitor the equipment as an aid for collecting data or for diagnostic purposes,
the equipment might be linked to the maintenance provider’s system. Features typically available
include: basic monitoring of the equipment and whether it is in service, the ability to make some
checks remotely (e.g. check operation of the lift and doors in the event of an alarm call), gathering
of data on the reliability and performance of the equipment, condition monitoring of key aspects
etc.
PRICE VARIATION
It is usual in the case of long term agreements to provide for a variation of the price at a
predetermined anniversary date and in accordance with an agreed method.
ADDITIONAL WORKS
Work normally excluded from a maintenance agreement will include:
Repairs in the case of a service type agreement.
All repairs arising from damage or misuse.
Upgrading of decorative finishes.
Upgrading to accommodate changes in technology.
Amendments to satisfy changes in standards or legislation.
With regard to upgrading of car finishes and other decoration within the car, it is important to
appreciate these items have a fundamental effect on the design of the equipment. Careful
consideration needs to be given to the weight of material used to ensure that the lift does not
become overloaded and thus unsafe.
Such work should only be placed with a specialist lift contractor.
TERMS FOR PAYMENT
Terms for payment will be subject to agreement between the parties concerned.
AGREEMENT RENEWAL
Where an agreement is arranged so that its renewal is automatic, the maintainer should notify the
responsible person or company with which the agreement is held in advance of the renewal date.
The early notification of renewal should make clear any changes to terms and conditions of the
maintenance agreement.
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TERMINATION OF AGREEMENTS
Long term agreements will usually be on a continuing basis but will provide for a period of notice
of termination as well as for price variation.
At the end of the maintenance agreement, the maintenance provider should ensure that all
documents, drawings, tools, including essential special tools, software access codes, and
equipment provided by the responsible person is handed back to the responsible person. The
maintenance provider should ensure that no changes are made to the plant which result in it either
becoming unavailable for use or result in it becoming not maintainable by the subsequent
maintenance provider.
At the end of the maintenance agreement, the responsible person should ensure that any
documents, drawings, tools, including essential special tools, software access codes, and
equipment returned by the maintenance provider are retained so that they can be made available
to the subsequent maintenance provider.
FIRST INSPECTION VISIT
In an ideal situation before an item of plant is taken onto a maintenance agreement the proposed
maintainer should inspect the item of plant to be maintained to determine their condition and the
frequency of maintenance or amount of repairs work that would be required to get the plant to a
safe condition.
In some instances such as tendering a bulk agreement pre inspection is not always possible.
In such situations an initial inspection should be made within 4 months of securing the agreement
or at the first scheduled maintenance visit and a report of condition issued to the responsible
person.
The initial report of condition should include at least the following indicative checks (as applicable)
but individual companies may wish to add or customise it in some manner according to the needs
of the equipment, maintenance offered etc. This is perfectly acceptable but certain elements are
essential such as the risk level for any particular defect or issue.
The condition report may result in the need for the responsible person to place an order for
corrective works to be undertaken. In such situations it will assist the responsible person if they
know what is vital or critical as against desirable.
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FIRST INSPECTION CHECKS - ELECTRIC AND HYDRAULIC LIFTS
Load plate details in the lift car Distance from counterweight to top of buffer
(measured with car level at top floor). State
dimension in mm.
Safety check‐list in Annex B of EN81‐80
Machinery access
Access lighting Is it satisfactory to avoid collision between car
and top of well obstructions? Machine room lighting
Written evidence of electrical supply test If run‐by under counterweight will result in
collisions the situation is to be reported for
immediate attention.
Safety signage
Lockable main isolator.
Proof of governor calibrations. Check operation in the event of fire.
General condition of governor. Check emergency alarm device operation
normally and with electrical power supply
disconnected.
Governor tension frame condition
Groove condition, bearings etc.
Machine traction sheave groove condition. Check condition of rechargeable batteries
used in lift car emergency lighting, emergency
alarm devices, rescue systems which depend
on battery backup.
Machine brake condition and lining condition.
It should be considered if the machine is able to
drive through the brake.
Is the brake in need of dismantling and internal
inspection and cleaning.
Buffer condition (polyurethane degraded,
hydraulic buffer fitted with switch)
Pit condition and access. Check lubricant levels
Pit access ladder condition. Controller general condition, cleanliness etc.
Pit should be dry and free of refuse. Controller fitted with correct fuses
Pit stop switches are mushroom type. General condition of contactors and switches
FIRST INSPECTION CHECKS – LIFTING PLATFORMS
Type of drive: (Traction, Hydraulic, Screw and nut, Chain, Rack and pinion, Scissor mechanism,
Other?)
Type of lifting platform: (Open platform/open liftway, Open platform/enclosed liftway, Partially
enclosed platform/open liftway, Partially enclosed platform/enclosed liftway, enclosed
platform/enclosed liftway)
Load plate details Guards in place
Machinery access Sensitive edges and surfaces working
Access lighting Check operation in the event of fire.
Written evidence of electrical supply test Check emergency alarm device operation
normally and with electrical power supply
disconnected.
Safety signage
Lockable main isolator.
Controller general condition, cleanliness etc. Check condition of rechargeable batteries
used in lift car emergency lighting, emergency
alarm devices, rescue systems which depend
on battery backup.
Controller fitted with correct fuses
General condition of contactors and switches
Pit stop switches are mushroom type.
General condition and cleanliness of the major
components, Drive system, Brake, Controller
General condition of safety components.
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FIRST INSPECTION CHECKS – ESCALATORS AND MOVING WALKS
Load plate details Controller general condition, cleanliness etc.
Safety check‐list in Annex B of EN115‐2 Controller fitted with correct fuses
Machinery access General condition of contactors and switches
Access lighting Gaps between steps/ pallets.
Written evidence of electrical supply test Handrail tension.
Safety signage Chain tension
Lockable main isolator.
MAINTENANCE AGREEMENTS
TYPES OF AGREEMENT
Whilst there is a range of different types of agreement, usually these fall into three basic
categories. In addition to the three types of agreements described, a separate report on the
general condition of the equipment might be required for the information of the tenant, owner or
insurer. Such a report would arise out of an inspection only and would not involve work on the
equipment of any nature.
Typically, maintenance can vary from a basic level where no replacement of parts is included to a
fully comprehensive form (usually over many years) with no or very few exclusions. Typically,
however, even maintenance described as “comprehensive” often has exclusions.
Exclusions could typically be:
Items such as lift car lighting, cleaning of decorative finishes inside the lift or on landings,
cleaning of glass exterior of the lift car or in the lift well, hydraulic cylinders dismantling or
in the case of cylinder in bore hole its inspection, concealed hydraulic pipe work;
Work outside normal working hours of the maintainer, disposal of waste materials, storage
of materials and or lubricants;
Specific parts e.g. inspection or replacement of ropes, machine, control system or where
components have failed due to mis‐use or vandalism
Parts, assemblies or items of equipment no longer in production, stock or supported by the
original manufacturer or alternatives legally available on the open market.
Where a maintenance agreement has a comprehensive element to cover the replacement of parts,
this is not usually consistent either with a low frequency of maintenance visits or with a short term
agreement (less than 2 years).
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SERVICE AGREEMENTS
These will normally include for cleaning, oiling and simple adjustment of the equipment as well as
the undertaking of an inspection and provision of a report in the event any defects are discovered.
Service agreements are more appropriate for those choosing to take a short term view leaving the
owner of the equipment to decide on the degree and timing of his repair investment programme.
In the event the lift/escalator is in a building which may be left unoccupied for any period of time,
and where no other form of maintenance/service agreement exists, interim maintenance will be
required in order that the equipment is kept in a satisfactory operating condition. The reason is
that lack of use can itself cause deterioration as the equipment relies upon movement for its own
lubrication.
This type of agreement often aims to minimise the basic cost of planned maintenance by limiting
the frequency of maintenance. It therefore may not aim to minimise unplanned shut down or
ensure the equipment is operating at the peak of its performance.
However, a higher frequency of maintenance visits, relative to the age and condition of the
equipment, could allow for improved reliability and performance.
The aim of basic maintenance is to keep the equipment clean enough to minimise fire hazards and
inform the responsible person when a particular item of equipment needs to be replaced or
repaired to enable it to continue to operate in safety. The responsible person is provided with a
condition report by the maintenance contractor after each visit clearly identifying any item needing
attention to maintain safety and/ or reliability. Any report should explain, in simple language, why
an item needs attention and by when.
The responsible person should agree to take action to have the defective item repaired or replaced
within the agreed time scale. If this is not done by the specified date, the maintainer should advise
the responsible person if continued operation of the plant places users at risk and the need for the
plant to be removed from service by the responsible person.
COMPREHENSIVE MAINTENANCE AGREEMENTS
These are similar to the fully comprehensive agreements but the replacement of major
components will be excluded, e.g. the main machine, cylinder and piston in the case of a hydraulic
lift, controller etc. This allows clients to make their own insurance arrangements if desired.
The maintenance contractor may formally exclude certain items such as failures resulting from
misuse or abuse that are outside the maintainer’s control. Exclusions should be clearly stated in a
schedule of exclusions. This arrangement should, subject to the exclusions, enable the
responsible person to foresee the cost of operating the plant and make appropriate budgetary
provisions.
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This type of maintenance is intended to manage the cost of maintenance including parts not
excluded. It may not minimise the number of unplanned breakdowns or ensure that equipment is
operating at peak performance. It should also include the requirements of a Service Agreement
where similar comments about frequency of maintenance visits apply.
FULLY COMPREHENSIVE MAINTENANCE AGREEMENTS
These may cover the replacement of most, if not all, component parts required to keep the
equipment in a satisfactory working order and may include performance related maintenance in
appropriate circumstances.
This type of arrangement covers a range of premium maintenance arrangements which aim to
minimise breakdowns and keep equipment running, ensure all parts of the plant are cleaned,
lubricated where necessary, inspected and operating as they should. This will mean the contractor
would replace parts scheduled within the terms of the agreement where the performance of the
plant would deteriorate if replacement is not made. Such arrangements are ideal where tenants
demand high level of service due to high rental charges or where a high level of service is critical
due to the type of activity being undertaken on the premises.
This type of maintenance may have a wide range of aspects such as remote monitoring, to make
limited checks on performance, or condition based monitoring. These are intended to improve
reliability and the response by the maintenance company.
However, they also make it difficult to include prescriptive requirements for what should be
included as maintenance companies will have differing options and solutions.
This form of maintenance would not usually be appropriate for lifting platforms which are by their
nature not subject to frequent use.
ON SITE WORK
PRECAUTIONS TO BE TAKEN BY SERVICE TECHNICIANS ON SITE
The service technician should report his presence to the responsible person in the building and
before putting the equipment ‘out of service’, suitable warning notices should be posted and in
the case of lifts at each landing entrance. All rules of safe conduct for the building or surrounding
area are to be observed and the fire drill procedures should be understood.
On completion of the work warning notices should be removed, the log recording the visit up-
dated, any keys returned and the responsible person advised accordingly.
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RESPONSIBILITY FOR WORK ON SITE
Work on site is to be performed safely without risk to those performing the work or persons in its
proximity. This is a joint responsibility of the responsible person and maintainer and requires the
close cooperation of both parties at all times. Where issues of safety are discovered that cannot be
easily addressed by procedures adopted by the maintainer, the maintainer should report them in
writing to the responsible person and discuss and agree a practical resolution.
REMOVAL OF PLANT FROM SERVICE
The maintenance contractor should advise the responsible person that the plant will need to be
removed from service as part of the maintenance work. The maintenance contractor should display
safety signs before work commences, to warn others that the plant is out of service.
If the maintenance contractor is of the opinion that the plant is in a dangerous condition, or likely
to degrade to a dangerous condition before repairs can be made, then the maintenance contractor
should report this to the responsible person, record this and then not return the plant to service.
The maintenance contractor may isolate the plant but should not immobilise the plant e.g. if an
isolator is padlocked off, the key should be given to the responsible person.
In the event that the maintenance contractor has reported that the plant is in a condition where it
should be removed from service, the responsible person should not reinstate the plant until
sufficient measures have been taken to allow the plant to be returned to service.
HOUSEKEEPING
If required, the responsible person, in conjunction with the maintenance contractor, should
establish procedures for the temporary protection of floor coverings and walls used to access
landings and machinery spaces.
The responsible person should not allow machine rooms and machinery spaces to be used for
storage of materials or any other purpose.
LANDING ENTRANCES AND ESCALATOR LANDINGS
The provision of items such as landing entrance barriers are crucial for safe working. The size of
these is such that they are not usually considered to be tools, but provided by the responsible
person on site. In the case that the responsible person provides these, the maintenance contractor
should ensure that they are in a safe and acceptable condition. If their condition is not
satisfactory, or they are not available on site, the maintenance contractor should advise the
responsible person accordingly (see 4.3 reporting procedures).
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LANDING ENTRANCES
Persons engaged in the maintenance and the inspection of lifts, or in effecting the release of
passengers, may need to open a landing door while the car is not at that landing, e.g. in order to
gain access to the pit or to the roof of the car. In such cases it is essential that the responsible
person only makes the unlocking key available to trained and authorised persons and any persons
(other than those working on the lift) be prevented from making use of such a landing entrance.
Whenever a landing door is unlocked, or open with the car not stationary or at the level of that
landing, there are many hazards to which persons on that landing might be exposed.
All protective barriers should incorporate relevant safety signs.
EMERGENCY ALARM CALLS
Where there is an emergency alarm device requiring it, arrangements should be put in place by the
responsible person to ensure that there is a permanently available communications link.
The responsibility for this link is usually with the responsible person e.g.
Is programmed with correct numbers to reach their rescue service (where using auto dialler
type systems);
Alarm calls from the equipment are received and acted upon;
The rescue service is able to recognise the source of the alarm call where transmitted by
the alarm equipment;
The operation of the emergency alarm equipment (including the line or communications
link);
If the equipment depends on a battery backup in the event of a power failure, the health of
this supply is checked as part of a schedule of regular checks.
RESPONSIBLE PERSON CHECKS
Despite great care taken to ensure the safety of users, service personnel and inspectors it is
essential that equipment is regularly checked and properly maintained and that any such work is
entrusted only to competent persons with the relevant specialist knowledge. A duty of care placed
upon lift owners makes it a legal requirement to ensure lifts and escalators are maintained to a
safe standard.
In addition to those examinations and tests which building maintenance managers are responsible
for having undertaken by a competent person, there are certain inspections/checks which they
should carry out in their own interest.
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Checks by the building maintenance manager are not a substitute for the checks to be undertaken
by the maintenance contractor. In the event of a defect being discovered, the unit should be
switched off and the maintenance contractor called.
TAKING OVER A NEW OR FULLY MODERNISED LIFT/ESCALATOR INSTALLATION
The building maintenance manager may expect that new equipment will comply with all current
legislation and standards as well as any other Health and Safety Executive requirements.
The contractor supplying the equipment will normally have provided a 12 month warranty covering
parts and labour and in some cases as an extension of the commissioning phase. The contract for
supply may include certain maintenance work. The building maintenance manager should be
aware of such arrangements but should also appreciate that the warranty is not a substitute for
the maintenance that is essential from the time the equipment is put into service. Such
maintenance, at least for the first year of service, should be placed with the manufacturer in order
to protect the rights under the warranty and ensure necessary adjustments are undertaken.
Owners have a responsibility to keep up to date on any changes that might affect their
lift/escalator equipment. It is recognised that this is a highly specialised and sometimes
complicated field but assistance is available and can be provided by reputable lift manufacturers
and maintenance contractors.
TAKING OVER AN EXISTING LIFT/ESCALATOR INSTALLATION
In the case of an existing installation it should not be assumed that the equipment complies with
all current regulations and/or standards. This is particularly unlikely in the event of equipment
which is over ten years of age. Consideration for example may need to be given to access for the
disabled because old equipment is unlikely to meet present day requirements.
It is therefore recommended that the building maintenance manager arranges to have the
equipment surveyed either by a specialist building services consultant or a lift/escalator
contractor.
In addition to checking for breach of legislation or current health and safety requirements, checks
should be made for other shortcomings in the equipment which might have a bearing upon safe
working.
For example, top of car inspection control, pit stop switches, shaft lighting, pit props and safe
access should be provided.
Escalators require balustrade skirting deflector devices, adequate stop buttons and appropriate
safety notices.
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The general condition of the equipment should be inspected regarding wear and tear and anything
that might require urgent attention, and to assist in budgeting for future requirements.
Particular attention should be given to the following:-
FIRE
If a ‘fireman’s’ lift exists does it perform satisfactorily? If a ‘firefighting’ lift exists are the
arrangements in place for the necessary tests to be undertaken?
EVACUATION
Do the building construction content documents permit that any lifts be used for evacuation
purposes, if so are the relevant building management systems and periodic testing arrangements
in place?
ALARM SYSTEMS
It will also be advisable to check on the adequacy of the communications/alarm system for when
persons may become entrapped in the lift car. Many existing lifts rely upon an alarm bell to attract
attention, this may not be sufficient particularly where the equipment might be used when the
building has been otherwise vacated. Often a telephone or some form of oral communication
system will be necessary even if the extent of access to external lines is restricted. There are a
number of possibilities which will depend on the building usage and degree of internal security.
Many maintenance contractors now have a 24 hour manned call facility and can provide two-way
voice communication in the event passengers become entrapped in lift cars, whilst at the same
time initiating an emergency call-out for release purposes.
Such facilities are normally part of a remote monitoring system, which may also apply in the event
of escalator breakdown, informing a control centre immediately a fault takes place.
LIGHTING
Is there adequate emergency lighting in the lift car and motor room? In the event of a power failure
such illumination will assist in comforting passengers and in gaining safe access to the machine
room to enable release procedures to be carried out.
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RECOMMENDED DAILY CHECKS FOR LIFTS
1. Visual inspection of the lift car operating panel.
2. Check that all the indicators are working correctly.
3. Ensure the alarm/communication system functions correctly.
4. Check that the lift doors open when the ‘door open’ button is depressed.
5. Check that all position indicators on the landing are working correctly.
6. Check all lighting is in working order.
7. Check any mechanical/electronic door protection device (safety edge) such that when the
safety edge is operated the door re‐opens and after operation and removal of any
obstruction the door closes.
8. Check that the floor in the immediate vicinity of the landing door is in a clean and safe
condition. Check that the lift stops level at each floor.
9. Check the landing doors/gates and architraves ensuring there is nothing which can snag a
passenger’s clothing.
10. Clean door bottom tracks.
11. Undertake a full ascent and descent to assess for any unusual noise.
Caution needs to be exercised when carrying out the following tasks:‐
Moving heavy equipment, i.e. safes and office machinery due to weight and dimensions.
Keeping secure from other than authorised persons, the machine room/ machinery area
access key and keeping control of landing door emergency release keys and the
distribution of car preference control keys.
Cleaning enclosures for glass lifts. No person should have access to the lift well without the
lift maintenance engineer present.
RECOMMENDED CHECKS FOR LIFTS WITH SPECIAL OPERATION IN THE EVENT OF FIRE
Many lifts have special features e.g. for use in the event of fire or evacuation. These should be
checked as follows:
1. Fireman’s, firefighting or evacuation lift switches should be checked weekly;
2. A failure of the primary electrical supply should be simulated monthly to check the
secondary supply and operation of the lift on the supply.
3. An annual test of all functions including communication systems. This should be specified
to be included as part of the maintenance agreement.
RECOMMENDED DAILY CHECKS FOR LIFTING PLATFORMS
1. Visual inspection of the platform operating panel.
2. Check that all the indicators are working correctly.
3. Ensure the alarm/communication (if any) system functions correctly.
4. Check that the lift doors are closed and locked if the platform is not at that level.
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5. Check that the inside face of the enclosure is smooth and undamaged.
6. Check all lighting is in working order.
7. Check any mechanical/electronic door protection device (safety edge) such that when the
safety edge is operated the door re‐opens and after operation and removal of any
obstruction the door closes.
8. Check that the floor in the immediate vicinity of the landing door is in a clean and safe
condition and that check lift levelling at each floor.
9. Check the landing doors/gates and architraves ensuring there is nothing which can snag a
passenger’s clothing.
10. Clean door bottom tracks.
11. Undertake a full ascent and descent to assess for any unusual noise.
Caution needs to be exercised when carrying out the following tasks:‐
Moving heavy equipment is not usually permitted on lifting platforms which are designed
for people with impaired mobility. The unit must be used only according to the
manufacturer’s instructions.
Keeping secure from other than authorised persons, the machinery area access key and
keeping control of landing door emergency release keys and the distribution of any keys
controlling access.
•Cleaning enclosures for glass lifts. No person should have access to the lift well without
the maintenance engineer present.
RECOMMENDED DAILY CHECKS FOR ESCALATORS AND MOVING WALKS
1. A visual inspection of the escalator/moving walk for any deficiencies e.g. cracked glass or
loose panels.
2. Check that approaches to all landings are free of obstructions and provide sufficient
unrestricted space (usually at least 2.5m deep).
3. Check that all lighting is adequate – especially at top and bottom.
4. Check that all walking surfaces are free from tripping or slipping hazards.
5. Check handrails for damage.
6. Check skirting/deflector devices are securely fixed.
7. Check that the comb plates at the top and bottom of the escalator or at the ends of the
moving walk do not contain broken teeth.
8. Check that all warning signs and safety pictographs are clearly visible. Other signs or
indicators e.g. for shop guide or advertisements should be kept clear of landings.
9. If all the above are acceptable and the escalator/ moving walk is clear of passengers, run
the unit and examine it for at least one complete cycle of the steps/ pallets. Check visually
for excessive clearances (greater than 4mm) between steps/ pallets and skirting. Check
that step treads and risers have no obvious signs of damage. Listen for any excessive or
unusual noise. Check escalator stop buttons.
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RECOMMENDATION CONCERNING IMPROVEMENT OF SAFETY OF
EXISTING LIFTS
The release of new installation product standards instigated a review of the safety of existing
equipment. The review recommendations comprise ten items which briefly cover the following:-
1. The lift should be fitted with car doors.
2. That suspension cables are inspected and replaced where necessary.
3. That control systems will provide an adequate degree of levelling at landings.
4. Controls to be capable of being used by an unaccompanied disabled person.
5. The fitting of human presence detectors on automatic doors.
6. Safety gears when initiated to provide controlled deceleration.
7. A two-way 24 hour communication system in the event of breakdown.
8. Elimination of any asbestos, particularly in braking systems.
9. The fitting of a device to prevent uncontrolled upward movement of the car.
10. Provision of emergency lighting.
The list is not exhaustive and it is recommended the European EN 81 Standards be applied
wherever possible. In particular EN81 Part 80 ‘Rules for the improvement of safety of existing
passenger and goods passenger lifts’. Based on established risk assessment principles, the
standard identifies where hazards can occur and, from a risk analysis viewpoint, illustrates these
with proposed corrective actions.
OWNER COMMITMENTS AND RESPONSIBILITIES
From an owner/ manager viewpoint, you no doubt plan for your future needs and financial
commitments. Where your lift installation is concerned, such plans will have regard for life
expectancy and improvements to service as well as taking into account legislative requirements.
You will also be conscious of your responsibilities for control of the building, which impose a duty
of care to ensure the premises are safe and free from risks to health, so far as is reasonably
practicable.
LIFT MAINTENANCE CONTRACTORS’ RESPONSIBILITIES
Lift maintenance contractors have duties as employers to ensure that those within their
employment are not exposed to health and safety risks from their business activities. This is
something that cannot always be fulfilled in isolation when working on equipment belonging to
others.
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LIFT SAFETY CHECKLIST
The below checklist assists in fulfilling the mutual obligations where the safety and comfort of
passengers are concerned, whilst at the same time providing a better quality of service from the
installation and extending the life of the equipment.
The areas of risk identified in this guide are not exhaustive, and other standards may need to be
consulted to ensure you have a compliant lift. They have been selected since technological
advancement can now significantly reduce the risk of injury. There is no order of priority - this will
vary according to circumstances. The objective is improved safety for all those who use and work
on lifts.
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74 POINT LIFT SAFETY CHECKLIST
No Hazard EN81-80
Clause Person at Risk No Hazard
EN81-80
Clause Person at Risk
1 Presence of harmful materials 5.1.4 Worker/User 40 Car without doors 5.8.3 User/Worker
2 No or limited accessibility for disabled persons 5.2.1 User/Worker 41 Unsafe locking of car roof trap door 5.8.4 User/Worker
3 Drive system with poor stopping/levelling accuracy 5.2.2 User/Worker 42 Insufficient strength of car roof 5.8.5 Worker
4 No or inadequate vandal resistance 5.3 User/Worker 43 No or inadequate balustrade on car roof (voids) 5.8.6 Worker
5 No or inadequate control functions in case of fire 5.4 User/Worker 44 Insufficient ventilation in car 5.8.7 User
6 Well enclosures with perforate walls 5.5.1.1 User/Worker 45 Inadequate lighting in car 5.8.8.1 User/Worker
7 Partially enclosed well with too low enclosure 5.5.1.2 User/Worker 46 No or inadequate emergency lighting in car 5.8.8.2 User
8 Inadequate locking devices on access doors to well
and pit 5.5.2 User/Worker 47
No or inadequate protection means on sheaves,
pulleys and sprockets against injury 5.9.1 Worker
9 Inadequate vertical surface below landing door sills 5.5.3 Worker/User 48 No or inadequate protection against rope/chains
leaving the sheaves, pulleys or sprockets 5.9.1 Worker/User
10 Counterweight/balancing weight without safety
gear in case of accessible spaces below well 5.5.4 User 49
No or inadequate protection on sheaves, pulleys
or sprockets against introduction of objects 5.9.1 Worker/User
11 No or inadequate partition of counterweight
balancing weight travel path at the lowest terminal 5.5.5 Worker 50
No or inadequate safety gear and/or overspeed
governor on electric lifts 5.9.2 User/Worker
12 No or inadequate pit screen for several lifts in the
same well 5.5.6.1 Worker 51
No or inadequate slack rope switch for governor
rope 5.9.3 Worker/User
13 No or inadequate partition for several lifts in the
same well 5.5.6.2 Worker 52
No protection means against ascending car
overspeed 5.9.4 User/Worker
14 Insufficient safety spaces in headroom and pit 5.5.7 Worker 53
Inadequate lift machine design for preventing
uncontrolled up or down movement of the car
whilst the doors are open
5.9.4
5.12.1 Worker/User
15 unsafe pit access 5.5.8 Worker 54 No or inadequate protection against free fall,
overspeed and creeping on hydraulic lifts 5.9.5 User/Worker
16 No or inadequate isolation devices in the pit or in
the pulley room 5.5.9 Worker 55
Unsuitable guidance system for counterweight or
balancing weight 5.10.1 User/Worker
17 No or inadequate lighting of the well 5.5.10 Worker 56 No or inadequate buffers 5.10.2 User/Worker
18 No alarm system in pit and on car roof 5.5.11 Worker 57 No or inadequate final limit switches 5.10.3 User/Worker
19 No or unsafe means of access to machine and
pulley room 5.6.1 Worker 58
Large gap between car and wall facing the car
entrance 5.11.1 User/Worker
20 Slippery floor in machine or pulley room 5.6.2 Worker 59 Excessive distance between car door and landing
door 5.11.2 User/Worker
21 Insufficient clearances in machine room 5.6.3 Worker 60 No or inadequate emergency operation instruction
manual for rescue of entrapped passengers 5.12.2 User/Worker
22 No or inadequate protection on different levels in
machine room 5.6.4 Worker 61 No hydraulic shut-off valve 5.12.3 User/Worker
23 Inadequate lighting in machine or pulley room 5.6.5 Worker 62 No independent starting/stopping machine
contactors 5.12.4 User/Worker
24 Inadequate means of handling equipment 5.6.6 Worker 63 No or inadequate slack rope/chain device 5.12.5 User/Worker
25 Perforate landing doors and car doors 5.7.1 Worker/User 64 No run-time limiter 5.12.6 User/Worker
26 Inadequate design of landing door fixings 5.7.2 User 65 No or inadequate low pressure device 5.12.7 User/Worker
27 Inappropriate glass in doors 5.7.3 User 66 Insufficient protection against electric shock
and/or marking of electrical equipment 5.13.1 Worker/User
28 No or inadequate protection against dragging of
fingers on sliding car or landing doors with glass 5.7.4 User 67
No or inadequate protection of lift machine
electrical overload/temperature 5.13.2 User/Worker
29 No or inadequate lighting on landing 5.7.5 User/Worker 68 No lockable main switch 5.13.3 Worker/User
30 No or inadequate protective devices on power
operated doors 5.7.6 User/Worker 69 No protection against phase reversal 5.14.1 User/Worker
31 Unsafe locking device of landing door 5.7.7 User/Worker 70 No or inadequate inspection control station and
stopping device on car roof 5.14.2 Worker
32 Unlocking of landing door without a special tool 5.7.8.1 User 71 No or inadequate alarm device 5.14.3 User/Worker
33 Well enclosure with perforate walls near door locks 5.7.8.2 User/Worker 72 No or inadequate communication system between
machine room and car (travel height ≥ 30m) 5.14.4 Worker/User
34 No automatic closing device on sliding doors 5.7.9 User/Worker 73 No or inadequate load or overload control on car 5.14.5 User/Worker
35 Inadequate link between panels of landing doors 5.7.10 User/Worker 74 Missing notices, markings and operating
instructions 5.15 User/Worker
36 Inadequate fire resistance of landing doors 5.7.11 User/Worker
37 Car door moving with open landing door 5.7.12 User/Worker
38 Large car area in relation to rated load 5.8.1 User
39 Inadequate length of car apron 5.8.2 User/Worker
Sep-17 V0 Vertical Transportation – Maintenance Guide P a g e | 32
EN13015 REQUIREMENTS
PROVISION OF MAINTENANCE INSTRUCTIONS
Maintenance instructions form part of the basic
information that should be provided by the
Manufacturer or the Installer to ensure the
safety of the users and workers who use or
work on the lifts or escalators, as well as
information on the safe and intended
functioning of the system and the components.
The instructions should establish, by risk
assessment, the safe conditions under which
maintenance can be carried out and the
responsibilities and communication
requirements between the parties.
References to EN13015
Section 1 Scope
This European Standard specifies the elements necessary for
the preparation of the instructions for the maintenance
operations, as in 3.1.
Section 8 Format
A general framework for the maintenance instructions is
detailed in this normative part of the standard.
4.2 Elements to be taken into account for the maintenance
instructions
When preparing the content of the maintenance instructions
(see 4.3, clauses 5 and 6) the following elements shall be
taken into account:
a) the specifications and the intended use of the installation
(type of installation, performance, type of goods to be
transported, type of users, etc.);
b) the environment in which the installation and its
components are installed (weather conditions, vandalism,
etc.);
c) any restriction of use;
d) the result of the risk assessment (see clause 5) for every
working area and for every task to be undertaken;
e) the specific maintenance instructions provided by the
manufacturer of safety components;
f) in case of components other than safety components,
where maintenance.
4.3.1 General
The maintenance instructions shall contain information
relating to the tasks of the owner and respectively the
maintenance organisation.
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ALL LIFTS & ESCALATORS SHALL BE MAINTAINED
All lifts, escalators and travelators shall be
maintained in accordance with Occupational
Safety and Health Regulations 1996, Western
Australia. The maintenance must be performed
by competent personnel of a qualified company.
All equipment shall be maintained to guarantee
safety and performance at levels consistent with
the maintenance of the original equipment. This
is to safeguard all users and goods transported
by lifts or escalators and all personnel involved
in maintenance or inspection.
EN13015 provides “Rules for Maintenance
Instructions” for all new equipment.
References to EN13015
4.1 General
The installations covered by this European Standard shall be
maintained in good working order in accordance with the
installer's instructions. To this effect, regular maintenance
of the installation shall be carried out, to ensure, in
particular, the safety of the installation. The safety of an
installation shall take into account the ability to be
maintained without causing injury or damage to health.
Regular maintenance of the installation shall be carried out
to ensure the reliability of the installation.
Owner’s Responsibility
4.3.2.3 The need for planned maintenance to be carried out
by a maintenance organisation, at the latest when the
installation is put into service or if the installation is to
remain unused for a long period of time before first being
put into service.
Maintenance Organisation’s Responsibility
4.3.3.1 The need to carry out the work of maintenance in
conformity with the maintenance instructions and based
on systematic maintenance checks.
4.3.3.9 The need to carry out the maintenance periodically.
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THE OWNER ACCEPTS THE NEED TO UPGRADE THE EQUIPMENT
EN13015 sets out the minimum standards
for maintenance instructions that are to be
in place for the maintenencae of newly
installed equipment. However,
maintenance is a dynamic process that
must be continued throughout the life
cycle of the equipment.
It is therefore important to apply the
principles of EN13015 to existing lifts and
escalators throughout their working life to
ensure that hazards are identified and
actions taken to fulfil essential safety
requirements.
This strong commitment to the principal of
regualar maintenance requires the
implementation of risk asssssment and the
actions that enhancements that flow from
the process must be used to ensure
hazards are reduced to protect the safety
of workers and users on a continuous
basis.
References to EN13015
Owner’s Responsibilities
4.3.2.9 The need for the owner of the installation to take into
consideration the consequences of the risk assessment carried out
by the maintenance organisation.
4.3.2.11 (c) Any action to be done as a consequence of his risk
assessment is carried out.
Maintenance Organisation’s Responsibility
4.3.3.4 The need for the maintenance organisation to inform the
owner of the installation about any work to be carried out as a
consequence of a risk assessment especially for the access and/or
the environment related to the building/installation.
4.3.3.15 The need to inform in due time the owner of the
installation about necessary progressive upgrading of the
installation.
ALL EMERGENCY CALLS MUST BE TRANSMITTED IMMEDIATELY
It is vital to be able to talk with a person
trapped in a lift, so as to avoid any stress
or panic arising and to stop any person
from climbing out of the car unsupervised
with the possibility of them falling.
A person within the building may be
trained to respond to any particular
incidents concerning lift or escalator
safety, however, this can not be considered
a satisfactory permanent solution.
References to EN13015
General
3.1(c) Maintenance includes passenger rescue operations.
Owner’s Responsibility
4.3.2.5 The need for the owner of a passenger-/goods passenger
lift to keep, as described in EN 81-28, the two-way means of
communication efficient and linked to a 24 h rescue service for
the whole of the time that the installation can be used.
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24 HOUR SERVICE MUST BE AVAILABLE
The Maintenance Organisation has to be
organised to receive information from the
two way communication system in order to
resuce entrapped users within a maximum
of one hour after reception of the
message.
EN13105 includes this requirement with
the addition that the remote monitoring
could be used to provide information
regarding the rescue.
References to EN13015
Owner’s Responsibility
4.3.2.5 The need for the owner of a passenger-/goods passenger
lift to keep, as described in EN 81-28, the two-way means of
communication efficient and linked to a 24 h rescue service for
the whole of the time that the installation can be used.
Maintenance Organisation’s Responsibility
4.3.3.10 The need to provide a 24 h, all year round call-out
service for rescue of persons.
NOTE A remote monitoring system can be used to provide
information in order to improve the response to a call-out.
THE MAINTENANCE ORGANISATION SHALL BE VISIBLE
Communication between all parties,
owners, Users and Maintenance
Organisation, must be assured in order to
eliminate all technical and safety problems
likely to affect the reliability of the
installation or cause concern to the safety
of the Users.
As part of the communication process
EN13015 stipulates the need to identify
the Maintenance Organisation for the
installed equipment.
References to EN13015
Owner’s Responsibility
4.3.2.12 The need for the owner of the installation to ensure that
the name and the telephone number of the maintenance
organisation are always available to the user of the installation,
permanently affixed and clearly visible.
MAINTENANCE ORGANISATION SHALL BE QUALITY ASSURED
EN13015 requires the Maintenance
Organisation to have a certified quality
system to ensure the leevel of quality and
safety can be consistently achieved.
References to EN13015
General
4.1
NOTE The owner of the installation should be informed that the
qualification of the maintenance organisation is in conformity with
the regulations applicable in the country in which the installation
operates ; if no regulations exist, the qualification can be ensured
by a certified quality system in accordance with EN ISO 9001
supplemented if necessary to take into account the specific
features of the installation.
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THE MAINTENANCE ORGANISATION SHALL SHOW STRONG CREDENTIALS
EN13015 sets out the minimum the
standards for Maintenance Organisations.
It is important that Maitenance
Orgnisations can clearly set out their
creditials by;
Being legally registered
Providing adequate insurance cover
Having Heath, Safety and
Environmental processes in place
Ensure continuing competency of
maintenance personnel
References to EN13015
General
3.2
A Maintenance Organisation is defined as a company or part of
company where competent maintenance person(s) carry out
maintenance operations on behalf of the owner of the installation
4.1 Note
The Owner of the installation should be informed that the
qualification of the maintenance organisation is in conformity with
the regulations applicable in the country in which the installation
operates ; if no regulations exist, the qualification can be ensured
by a certified quality system in accordance with EN ISO 9001
supplemented if necessary to take into account the specific
features of the installation.
Owner’s & Maintenance Organisation’s Responsibility
4.3.2.1 The need for the Owner to keep the installation in a safe
operating condition. To fulfil this the owner shall use a
Maintenance Organisation complying with the requirements of the
Standard.
NOTE It is recommended to inform the Owner of the installation
about the need to use a Maintenance Organisation with adequate
and proper insurance cover provided by an insurance company.
MAINTENANCE ORGANISATION SHALL ASSURE THE COMPETENCE OF ITS PERSONNEL
The Maintenance Organisation must
commit itself to provding to its people to
assure the competence of ts maintenance
personnel.
EN13015 defines the Maintenance
Organisation and the competence of the
personnel who work in the maintenance
activity.
References to EN13015
General
A maintenance organisation is defined as;
3.2 maintenance organisation
A company or part of company where competent maintenance
person(s) carry out maintenance operations on behalf of the owner
of the installation.
3.3 competent maintenance person
A designated person, suitably trained (see EN ISO 9000 series),
qualified by knowledge and practical experience, provided with
necessary instructions and supported within their maintenance
organisation to enable the required maintenance operations to be
safely carried out.
Maintenance Organisation’s Responsibility
4.3.3.7 The need to carry out maintenance operations by
competent maintenance persons and provided with the necessary
tools and equipment.
4.3.3.8 The need to maintain the competency of maintenance
persons.
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MAINTENANCE ORGANISATION SHALL PROVIDE A REPAIR SERVICE
Repair service is by definition part of the
maintenance process. The maintenace
organisation should, after failure, be
capable of returning an installation to its
safe and intended function.
References to EN13015
General
3.1 (e) repair or changing of components which may occur due to
wear or tear and do not affect the characteristics of the
installation.
Maintenance Organisation’s Responsibility
4.3.3.6 The need to adapt the plan for maintenance so as to take
account of any predictable failures, e.g. those due to misuse,
mishandling, deterioration, etc.
4.3.3.13 The need to be organised to provide the necessary spare
parts for any repair.
MAINTENANCE ORGANISATION SHALL BE ABLE TO REPORT ON IN SERVICE HISTORY
It is necessary to register all interventions
such as inspections, call outs, repairs, part
replacements and modernisations and
must be made avaialable upon request to
the Owner/Customer. The complete history
of a lift or escalator’s installation, working
environment, use and performance is of
great importantance in the implementation
of the correct maintenance operations.
EN13015 reinforces the need for reporting
and commissioning on in-service history.
This provision on the installation of new
equipment should continue throughout the
life cycle of the equipment.
References to EN13015
Maintenance Organisation’s Responsibility
4.3.3.6 The need to adapt the plan for maintenance so as to take
account of any predictable failures, e.g. those due to misuse,
mishandling, deterioration, etc.
NOTE For this purpose a remote monitoring system, based on EN
627, which is able to report events or defects, helps to provide
information.
4.3.3.11 The need to keep records of the result of each
intervention due to a failure of the installation. These records shall
include the type of failures in order to detect any repetition. They
shall be available to the owner of the installation on request.
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ALL DEFECTS AND SHORTCOMINGS MUST BE REPORTED
Ensuring the corret operatioon of the lift or
escalator is everyone’s responsibility. If
there is a amalfunction of the installation
at any time it should be reported by a
responsible person representing the Owner
to the maintenance Organisation.
Remote monitoring is a two way means of
communication which is able to report
events or defects.
EN13015 endorses the need for good
communication between the Owner and
Installer/Manufacturer through the
preparation of equipment maintenance
instructions. Communication is further
reinforced by the need for both parties to
implement these instructions and to check
and report.
References to EN13015
General
5.1
The use of diagnostic systems (e.g. remote monitoring system,
based on EN 627) may support fault finding,
improve the maintainability of the installation and reduce the
exposure of maintenance persons to hazards.
Owner’s Responsibility
4.3.2.8 The need for the owner of the installation to inform the
maintenance organisation:
a) immediately about any perceived abnormal operation of the
installation or abnormal change in its direct environment;
b) immediately after putting the installation out of service in the
case of a dangerous situation;
4.3.2.15 The need for the owner of the installation to keep the
access to working areas and working rooms safe and free for the
maintenance persons and to inform the maintenance organisation
about any hazard or change in the workplace and/or the access
ways (lighting, obstructions, ground conditions, etc.).
Maintenance Organisation’s Responsibility
4.3.3.4 The need for the maintenance organisation to inform the
owner of the installation about any work to be carried out as a
consequence of a risk assessment especially for the access and/or
the environment related to the building/installation.
4.3.3.6 The need to adapt the plan for maintenance so as to take
account of any predictable failures, e.g. those due to misuse,
mishandling, deterioration, etc.
NOTE For this purpose a remote monitoring system, based on EN
627, which is able to report events or defects, helps to provide
information.
4.3.3.11 The need to keep records of the result of each
intervention due to a failure of the installation. These records shall
include the type of failures in order to detect any repetition. They
shall be available to the owner of the installation on request.
4.3.3.12 The need to put out of service the installation if the
maintenance organisation is aware of a dangerous situation,
detected during the maintenance, which cannot be eliminated
immediately, and to inform the owner of the installation of the
need to keep it out of service until repaired.
Sep-17 V0 Vertical Transportation – Maintenance Guide P a g e | 39
SAFETY IS A PRIMARY CONCERN FOR THE OWNER/CUSTOMER AND THE
MAINTENANCE ORGANISATION
Although lifts and escalators are
intrinsically safe there is a need for risk
asessments to be carried out and clear
safety instructions to be available for all
parties.
The maintenance organisation must inform
the owner of any non compliance of the
installation with the latest Heath, Safety
and Environmental standards.
EN13015 offers clear direction on matters
of safety.
References to EN13015
General
The standard is based upon the principles of Risk Assessment.
The key safety references in the standard are;
3.1
Maintenance is defined as all the necessary operations to ensure
the safe and intended functioning of the installation and its
components after the completion of the installation and
throughout its life cycle.
4.1
Regular maintenance of the installation shall be carried out, to
ensure, in particular, the safety of the installation. The safety of an
installation shall take into account the ability to be maintained
without causing injury or damage to health.
5.1
For any working area, it is necessary to identify the list of the
specific hazards related to health and safety and to carry out a
risk assessment for any maintenance operation, including access
to the working area.
Maintenance Organisation’s Responsibility
4.3.3.3 The need for the maintenance organisation to
ensure that a risk assessment for any working area
and for any maintenance operation has been carried
out taking into account the installer's maintenance
instructions and all information supplied by the owner
of the installation.
4.3.3.4 The need for the maintenance organisation to
inform the owner of the installation about any work to
be carried out as a consequence of a risk assessment
especially for the access and/or the environment
related to the building/installation.
4.3.3.12 The need to put out of service the
installation if the maintenance organisation is aware
of a dangerous situation, detected during the
maintenance, which cannot be eliminated
immediately, and to inform the owner of the
installation of the need to keep it out of service until
repaired.
Owner’s Responsibility
4.3.2.1 The need for the owner to keep the installation in a safe
operating condition.
4.3.2.2 The need for the owner to take care of any National
regulations and other requirements, where relevant, and their
implications on maintenance.
4.3.2.7 The need for the owner to put the installation out of
service in case of dangerous situations.
4.3.2.9 The need for the owner of the installation to take into
consideration the consequences of the risk assessment carried out
by the maintenance organisation.
4.3.2.11 The need for the building owner to ensure, through a risk
assessment, that :
a) their premises are safe and free from risk to health as far as is
practicable. This includes access to the premises and installation
equipment, and articles or substances used according to the
regulation for the Use of Work Equipment at the Workplace;
b) the persons using the premises are informed about any
remaining risks;
c) any action to be done as a consequence of his risk assessment
is carried out.
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TYPICAL EXAMPLES OF MAINTENANCE CHECKS
The following are basic checks which should be made as part of a schedule for maintenance visits.
Not all checks would be needed on every visit and frequency of checks should be assessed
depending on the equipment, its condition, usage etc.
Other checks might be applicable on different types of lifts whereas some of these listed might not
be applicable. The schedule of checks should include all the manufacturer’s checks and might be
modified according to the equipment, from the first inspection/survey and from later experience
with the equipment.
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ELECTRIC LIFTS
General Final Limit Switches
Check all components are clean and kept free from dust
and corrosion.
Check operation.
Overspeed Governor and Tension Pulley
Pit Area Check moving parts for free movement and wear.
Check for excess oil/grease at bottom of guides. Check operation.
Check the pit area is clean, dry and free from debris. Check switch.
Anti-rebound Device and Switch (where fitted) Main rope diverter pulley(s)
Check for free movement and operation. Check condition and grooves for wear.
Check for equal tension of ropes. Check bearings for abnormal noise and/or vibrations.
Check switch where fitted. Check guarding.
Check lubrication. Check lubrication.
Buffers Car/Counterweight Guides
Check oil level. Check for film of oil where required on all guide surfaces.
Check lubrication. Check fixings.
Check switch where fitted. Car/Counterweight Guide Shoes
Check fixings. Check guide shoes/rollers for wear.
Drive Motor/Generator Check fixings.
Check bearings for wear. Check lubrication where necessary.
Check lubrication. Check parts for wear.
Check condition of commutator. Check stopping accuracy.
Gearbox Electric Wiring
Check gear for wear. Check insulation.
Check lubrication. Lift Car
Traction Sheave Check emergency lighting, car buttons, key switches.
Check condition and grooves for wear. Check fixings of panels and ceiling.
Brake Rope/Chains Terminations
Check braking system. Check for deterioration and wear.
Suspension Ropes/Chains Check fixings.
Check for wear, elongation and tension. Floor Level
Check lubrication only where intended. Check stopping accuracy at landing.
Controller Motor Run Time Limiter
Check cabinet is clean, dry and free from dust. Check operation.
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Safety Gear(s)/Ascending Car Over Speed Protection Means Car Door
Check moving parts for free movement and wear. Check door closed contact or lock.
Check lubrication. Check doors for free running.
Check fixings. Check door guiding.
Check operation. Check door gaps.
Check switch. Check wire rope or chain when used for integrity.
Landing Entrances Check passenger door protective device.
Check operation of landing locks. Check lubrication.
Check doors for free running. Electric Safety Devices
Check door guiding. Check operation.
Check door gaps. Check electric safety chain.
Check wire rope, chain or belt when used, for integrity. Check correct fuses are fitted.
Check emergency unlocking device. Emergency Alarm Device
Check lubrication. Check operation.
Landing Controls and Indicators Well Lighting
Check operation. Check operation.
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HYDRAULIC LIFTS
General Safety Gear/Pawl/Clamping Devices
Check all components are clean and kept free from dust and
corrosion.
Check moving parts for free movement and wear.
Check lubrication.
Pit Area Check fixings.
Check for excess oil/grease at bottom of guides. Check operation.
Check the pit area is clean, dry and free from debris. Check switch.
Buffers Suspension Ropes/Chains
Check oil level. Check for wear, elongation and tension.
Check lubrication. Check lubrication only where intended.
Check switch where fitted. Ropes/Chains Terminations
Check fixings. Check for deterioration and wear.
Tank Unit Check fixings.
Check hydraulic fluid level. Landing Entrances
Check tank and valve unit for leakage. Check operation of landing locks.
Jack Check doors for free running.
Check for oil leakage. Check door guiding.
Telescopic Jack Check door gaps.
Check for synchronisation. Check wire rope, chain or belt when used, for integrity.
Controller Check emergency unlocking device.
Check cabinet is clean, dry and free from dust. Check lubrication.
Overspeed Governor and Tension Pulley Car Door
Check moving parts for free movement and wear. Check door closed contact or lock.
Check operation. Check doors for free running.
Check switch. Check door guiding.
Main Rope Pulley(s) Check door gaps.
Check condition and grooves for wear. Check wire rope or chain when used for integrity.
Check bearings for abnormal noise and/or vibrations. Check passenger door protective device.
Check guarding. Check lubrication.
Check lubrication. Floor Level
Car/Balancing Weight/Jack Guides Check stopping accuracy at landing.
Check for film of oil where required on all guide surfaces. Final Limit Switch
Check fixings. Check operation.
Car/Balancing Weight/Jack Guide Shoes Motor Run Time Limiter
Check guide shoes/rollers for wear. Check operation.
Check fixings. Electric Safety Devices
Check lubrication where necessary. Check operation.
Electric Wiring Check electric safety chain.
Check insulation. Check correct fuses are fitted.
Lift Car Emergency Alarm Device
Check emergency lighting, car buttons, key switches. Check operation.
Check fixings of panels and ceiling. Well Lighting
Landing Controls and Indicators Check operation.
Check operation.
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Anti-creep Device Manual Lowering Valve
Check operation. Check operation.
Rupture Valve/One Way Restrictor Hand Pump
Check operation. Check operation.
Pressure Relief Valve Hose/Pipe Work
Check operation. Check for damage and leakage.
Sep-17 V0 Vertical Transportation – Maintenance Guide P a g e | 45
LIFTING PLATFORMS
General Guide shoes
Check all components are clean and kept free from dust and
corrosion.
Check guide shoes/rollers for wear.
Check fixings.
Pit area Check lubrication where required.
Check for excess oil/grease at bottom of guides. Electric wiring
Check the pit area is clean, dry and free from debris. Check insulation.
Check operation of prop and safety contact. Trailing flexes
Pit stop switch Check operation. Check terminations.
Controller Check condition.
Check cabinet is clean, dry and free from dust. Lifting platform
Check contactors. Check normal and emergency lighting.
Drive system (general) Check control buttons, key switches, visual and audible
indicators (if fitted). Check components for wear.
Check lubrication. Check fixings of panels and ceiling.
Check condition of motor. Check safety edges around sides and on carriage.
Check guarding in place. Check safety edges under platform (where applicable).
Screw and nut drive system Check functionality of overload device (if fitted).
Check condition and lubrication of screw and nut and correct
lubricant used. Check condition of waste lubricant.
Safety gear and overspeed governor
Check moving parts for free movement and wear.
Check correct alignment of threads at joints in the screw. Where safety gear engaged by slack rope, check actuation
mechanism. Check wear on drive nut.
Check condition, setting and operation of safety nut and
safety contact.
Check lubrication.
Check fixings. Check operation.
Brake Check safety contact.
Check braking system. Suspension ropes/ chains/ belts
Check parts for wear. Check stopping accuracy. Check for wear and condition.
Hydraulic drive system Check ropes against wire discard criteria, condition and
nominal diameter. Checks as appropriate to hydraulic jack, power unit and
rupture/ restrictor valve
Check lubrication only where intended.
Check lowering valve. Check even tensions.
Check hand pump (if fitted). Check elongation (sufficient car over‐travel/counterweight
under‐travel). Check pressure relief valve.
Check hose and pipework. Check condition monitoring devices and any system
counting the number of cycles. Anti‐creep device
Check operation Suspension ropes/ chains/ belts terminations
Hydraulic power unit. Check for deterioration and wear.
Check hydraulic fluid level Check fixings.
Check tank and valve unit for leakage. Check correct fitting according to type (check fixing
correctly tightened where rope grips used). Check valve block filters.
Hydraulic jack Guides
Check for oil leakage and waste oil collection. Check for correct lubricant and, if required, film of oil
where required on all guide surfaces. Check fixing to platform frame or piston head pulley.
Hand winding and rescue system Check alignment.
Check parts are available e.g. hand‐winding wheel. Check fixings.
Check notices displayed/ available. Check alignment.
Where system relies on batteries in the event of power
failure, check battery health.
Internal surfaces of well
Check surfaces are smooth, flush and undamaged.
Pulley(s) Check clearances to lifting platform.
Check condition and grooves for wear. Floor level
Check bearings for abnormal noise and/or vibrations. Check stopping accuracy at landing.
Check guarding. Record worst case.
Check lubrication.
Sep-17 V0 Vertical Transportation – Maintenance Guide P a g e | 46
Landing entrances Final limit switch
Check operation of landing locks. Check operation.
Check doors for free running. Check door guiding. Motor run time limiter
Check door gaps. Check operation.
Check emergency unlocking device. Motor overload protection
Check doors self‐close (relock?). Check setting.
Check doors self‐lock when no power. Electric safety devices
Cabin door (if any) Check door closed contact or lock. Check operation.
Check doors for free running. Check door guiding. Check electric safety chain.
Check door gaps. Check correct fuses are fitted.
Check wire rope or chain when used for integrity. Emergency alarm device
Check passenger door protective device. Check operation.
Check lubrication. Check operation with electrical supply disconnected.
Check door reversal device and record force required to
prevent doors closing.
Landing controls and indicators
Check operation.
Check and record kinetic energy of closing doors. Check keys witch operation (if fitted).
Lighting
Check operation and adequate lighting levels to platform and
landings.
Check emergency lighting.
Sep-17 V0 Vertical Transportation – Maintenance Guide P a g e | 47
ESCALATORS AND MOVING WALKS
Controller Clearances
Check cabinet is clean, dry and free from dust. Check step to step and step to skirting clearances.
Gearbox Combs
Check gear and associated parts. Check condition.
Check lubrication. Check meshing with steps, pallets or belt.
Drive Motor Comb Plate
Check bearings for wear. Check clearances and operation.
Check lubrication. Handrails
Brake Check for free running and condition.
Check braking system. Check tension.
Check parts for wear. Check synchronisation between step/pallet band and
the handrail. Auxiliary Brake
Check braking system. Track System
Check parts for wear. Check for condition and wear.
Intermediate Gearbox Check fixings.
Check gear and associated parts. Safety Devices
Check lubrication. Check operation.
Main Drive Chain Deflector Devices
Check for tension and wear. Check condition.
Check lubrication. Lighting
Step/Pallet Chain Check operation.
Check for tension and wear. Display
Check lubrication. Check operation.
Step/Pallet Signs/Pictograms
Check step/pallet and step/pallet wheels for integrity. Check condition.
Conveyor Belt Balustrade
Check for condition and tension. Check condition of panels.
Drive Belt Check fixings of interior claddings.
Check for condition and tension.