TRANSIT DISTRICT MEMBERS: City of Carmel-by-the Sea City of … · 3-1. Adopt Resolution 2019-03 recognizing Lori Lee, Accounting Manager, as Employee of the Month for August 2018

TRANSIT DISTRICT MEMBERS: City of Carmel-by-the Sea • City of Del Rey Oaks • City of Gonzales • City of Greenfield

City of King • City of Marina • City of Monterey • City of Pacific Grove • City of Salinas City of Sand City • City of Seaside • City of Soledad • County of Monterey

Board of Directors Regular Meeting September 10, 2018 Agenda Revised

Frank J. Lichtanski Administrative Building Board Room, First Floor

19 Upper Ragsdale Dr., Suite 100, Monterey 93940 10:00 a.m.

TRANSPORTATION: Ride Line 8 from Monterey Transit Plaza (Munras Gate) at 9:15 a.m. or Sand City Station at 9:30 a.m. Request a taxi voucher from MST Customer Service at the board meeting for your return trip (good for a $17 one-way trip).

1. CALL TO ORDER

1-1. Roll Call.

1-2. Pledge of Allegiance.

1-3. Review Highlights of the agenda. (Carl Sedoryk)

2. PUBLIC COMMENTS ON MATTERS NOT ON THE AGENDA

Members of the public may address the Board on any matter related to the jurisdiction of MST but not on the agenda. There is a time limit of not more than three minutes for each speaker. The Board will not take action or respond immediately to any public comments presented, but may choose to follow-up at a later time either individually, through staff, or on a subsequent agenda.

3. CONSENT AGENDA

These items will be approved by a single motion. Anyone may request that an item be discussed and considered separately.

3-1. Adopt Resolution 2019-03 recognizing Lori Lee, Accounting Manager, as Employeeof the Month for August 2018. (Andrea Williams) (Page 5)

3-2. Adopt Resolution 2019-04 recognizing Agustin Rueles, Advanced Mechanic asEmployee of the Month for September 2018. (Norman Tuitavuki) (Page 7)

3-3. Minutes of the regular meeting of July 9, 2018. (Jeanette Alegar-Rocha) (Page 9)

3-4. Receive Minutes of the MAC meeting of May 30, 2018. (Claudia Valencia)(Page 15)

3-5. Financial Reports –June and July 2018. (Lori Lee) (Page 19)

3-6. Disposal of Property left on buses. (Sonia Wills) (Page 35)

3-7. Approve Resolutions 2019-05 and 2018-06 for SB1 State of Good Repair GrantProgram. (Michelle Overmeyer) (Page 39)

3-8. Authorize staff the purchase of up to $70,000 of RIDES Communications andVideo Surveillance Equipment Software. (Robert Weber) (Page 45)

3-9. Authorize the General Manager/CEO to execute a contract with Trapeze SoftwareGroup Inc. for one year of maintenance support at a cost of $46,481. (Mark Eccles) (Page 47)

3-10. Approve MAC Advisory Committee Appointment- Stefania Castillo.(Cristy Sugabo) (Page 49)

3-11. Approve revised Social Media Policy. (Enclosure) (Lisa Rheinheimer) (Page 51)

3-12. Receive FY 2019 MST Committee Assignments. (Carl Sedoryk) (Page 57)

End of Consent Agenda

4. RECOGNITION AND SPECIAL PRESENTATIONS

4-1. Lori Lee- August Employee of the Month

4-2. Agustin Rueles- September Employee of the Month

4-3. Rudy Mora - 30 Years of Service

4-4. Kristin Clark- 15 Years of Service on MST Board

4-5. 2018 Rider, Community, and Free 40s Market Research Report. (Enclosure)(Mike Butler) (Pages 61-a-61-j)

5. PUBLIC HEARINGS

None

6. ACTION ITEMS

6-1. Approve the amendment to the Anti-Harassment and Bully Policy. (Enclosure) (Kelly Halcon) (Page 61-l)

6-2. Approve the developed MST Gym use policy and waiver of liability. (Enclosure) (Kelly Halcon) (Page 67)

6-3. Authorize expenditure of up to $165,000 to build a Mobility Training Center at 15 Lincoln Avenue in Salinas, funded by Measure Q sales tax revenues. (Hunter Harvath) (Page 73)

6-4. Adopt an “oppose” position on California State Proposition 6 on the November 6, 2018, ballot. (Hunter Harvath) (Page 75)

7. REPORTS & INFORMATION ITEMS

The Board will receive and file these reports, which do not require action by the Board.

7-1. General Manager/CEO Report. –June-July 2018. (Page 77)

7-2. Washington, D.C. Lobby Report. – July-August 2018. (Page 129)

7-3. State Legislative Advocacy Update. – July-August 2018. (Page 131)

7-4. Staff Trip Reports. (Pages 133-143)

7-5. Correspondence. (Pages 145-147)

8. BOARD REPORTS, COMMENTS, AND REFERRALS

8-1. Reports on meetings attended by board members at MST expense (AB 1234).

8-2. Board member comments and announcements.

8-3. Board member referrals for future agendas.

8-4. GM/CEO Performance Evaluation Forms.

9. CLOSED SESSION

Members of the public may address the Board on any matter related to Closed Session. There is a time limit of not more than three minutes for each speaker. The Board will not take action or respond immediately to any public comments presented, but may choose to follow-up at a later time individually, through staff, or on a subsequent agenda.

As permitted by Government Code §64956 et seq. of the State of California, the Board of Directors may adjourn to Closed Session to consider specific matters dealing with personnel and/or pending possible litigation and/or conferring with the Board's Meyers-Milias-Brown Act representative.

9-1. Approve Incentive Pool for MSTEA and Confidential Unit (Kelly Halcon)

10. RETURN TO OPEN SESSION

10-1 Report on Closed Session and possible action.

11. ATTACHMENTS

11-1. The detailed monthly Performance Statistics and Disbursement Journal for June and July 2018 can be viewed online within the GM Report at http://mst.org/about-mst/board-of-directors/board-meetings/

12. ADJOURN

NEXT MEETING DATE: October 8, 2018 19 Upper Ragsdale Dr., Monterey, Suite 100

NEXT AGENDA DEADLINE: September 28, 2018 *Dates and times are subject to change.

Please contact MST for accurate meeting date and times or check online at http://mst.org/about-mst/board-of-directors/board-meetings/

Materials related to an item on this agenda submitted to the Board after distribution of the agenda packet are available for public inspection at the Monterey-Salinas Transit Administration Building at 19 Upper Ragsdale Dr., Suite 200, Monterey, CA 93940 during normal business hours. Upon request, Monterey-Salinas Transit will provide written materials in appropriate alternative formats, including disability-related modifications or accommodations, auxiliary aids, or services to enable individuals with disabilities to participate in public meetings. Please send a written request, including your name, mailing address, phone number, description of the requested materials, and preferred alternative format or auxiliary aid or service at least three working days prior to the meeting. Requests should be sent to MST – c/o Clerk to the Board, 19 Upper Ragsdale Dr., Suite 200, Monterey, CA 93940 or [email protected]. 888-678-2871 / Free language assistance / Asistencia de Lenguaje Gratuito /

Libreng tulong para sa wika / Hỗ trợ ngôn ngữ miễn phí / 무료 언어 지원

http://mst.org/about-mst/board-of-directors/board-meetings/



mailto:[email protected]

Agenda # 3-1September 10, 2018 Meeting

Lori Lee august 2018

eMPLoYee oF tHe MoNtH

WHereas, each month Monterey-Salinas Transit recognizes an outstanding employee as Employee of the Month; and

WHereas, the Employee of the Month is recognized for her positive contribution to MST and to the entire community; and

WHereas, Lori Lee began her career with Monterey-Salinas Transit as an Accountant in January 2017. She prepares the Financial Reports for the monthly MST Board Packet; and

WHereas, Lori Lee coordinated and completed the physical inventory process this year with an upbeat and positive attitude while keeping everything organized. She consistently meets monthly deadlines and works well with her co-workers in other departments; and,

WHereas, Lori Lee took on the task of identifying accounting entries that could be automated. By automating these processes, she has been able to save time and increase accuracy of yearly, monthly and daily reports; and

WHereas, Lori Lee created and is maintaining the “Daily Cash Reconciliation Report” where data is pulled from various sources and bank accounts into one report that displays a snapshot of the cash-on-hand. This information is used to audit MST’s cash flow and future financial planning; and

tHereFore Be it resoLVeD that the Board of Directors of Monterey-Salinas Transit District recognizes Lori Lee as Employee of the Month for August 2018; and

Be it FurtHer resoLVeD that Lori Lee is to be congratulated for her outstanding performance, dedication, and supreme effort toward the success of MST completing its mission.

tHe BoarD oF DireCtors oF MoNtereY-saLiNas traNsitPasseD aND aDoPteD resoLutioN 2019-03 this 10th day of September 2018.

_______________________ _______________________ Michael LeBarre Carl G. Sedoryk

MST AGENDA / SEPTEMBER 10, 2018 MEETING / PAGE 5

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Agustin RuelAs septembeR 2018

emplOYee OF tHe mOntH

WHeReAs, each month Monterey-Salinas Transit recognizes an outstanding employee as Employee of the Month; and

WHeReAs, the Employee of the Month is recognized for his positive contribution to MST and to the entire community; and

WHeReAs, Agustin Ruelas began his career with Monterey-Salinas Transit in 1996. He is currently one of three Advanced Mechanics working at MST; and

WHeReAs, Agustin Ruelas has been instrumental in keeping MST’s fleet maintained and ready for service by performing and completing the more difficult tasks such as major engine repairs, major component overhauls, and troubleshooting our electric trolley; and,

WHeReAs, Agustin Ruelas worked closely with MST’s IT Department to troubleshoot, diagnose, and resolve an issue with MST’s automatic fueling system installed in our vehicles. He helped identify the faulty component that resolved this issue; and

WHeReAs, Agustin Ruelas serves as a mentor, a trainer, and a designated lead within the Maintenance Department. His vast experience and technical knowledge in transit vehicle maintenance is valuable asset to MST; and

tHeReFORe be it ResOlVeD that the Board of Directors of Monterey-Salinas Transit District recognizes Agustin Ruelas as Employee of the Month for September 2018; and

be it FuRtHeR ResOlVeD that Agustin Ruelas is to be congratulated for his outstanding performance, dedication, and supreme effort toward the success of MST completing its mission.

tHe bOARD OF DiReCtORs OF mOnteReY-sAlinAs tRAnsit pAsseD AnD ADOpteD ResOlutiOn 2019-04 this 10th day of September 2018.

_______________________ _______________________ Michael LeBarre Carl G. Sedoryk Chairperson Secretary


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Agenda # 3-3 September 10, 2018 Meeting

MST BOARD OF DIRECTORS

Frank J. Lichtanski Administrative Building

19 Upper Ragsdale Dr., Suite 100, Monterey 93940

MEETING MINUTES

July 9, 2018

Present: Carolyn Hardy City of Carmel-by-the-Sea Pat Lintell (Alternate) City of Del Rey Oaks

Yanely Martinez City of Greenfield Mike LeBarre City of King Frank O’Connell City of Marina

Tony Barrera City of Salinas Mary Ann Carbone City of Sand City Dave Pacheco City of Seaside

Anna Velazquez City of Soledad Luis Alejo County of Monterey

Absent: Kristin Clark City of Del Rey Oaks

Robert Bonincontri City of Gonzalez Ken Cuneo City of Pacific Grove

Staff: Carl Sedoryk General Manager/CEO

Hunter Harvath Assistant General Manager Robert Weber Chief Operating Officer Norman Tuatavuki Deputy Chief Operating Officer Kelly Halcon Directory of HR &Risk Management Lisa Rheinheimer Director of Planning and Marketing Mark Eccles Director of Information Technology Jeanette Alegar-Rocha Executive Assistant /Clerk to the Board Carl Wulf Facilities and Capital Projects Manager Andrea Williams Accountant and Budget Manager Michelle Overmeyer Grants Analyst Alvin Johnson Contract Transportation Supervisor Deanna Smith Compliance Analyst Sonia Wills Customer Service Supervisor Mike Butler Marketing and Customer Service Manager Claudia Valencia Mobility Specialist


CristySugabo Mobility Manager Edwin Marticorena Mobility Coordinator Paul Lopez Facilities Maintenance Supervisor Sherman Upshaw Facilities Technician III Dustin Ferreira Facilities Technician I Eva Perez Office Administrator

Public: Don Parslow MV/Trans Matt McCluney CSUMB

Bill Bus on Shoulder Study

Apology is made for any misspelling of a name.

1. CALL TO ORDER

1-1. Roll Call.

1-2. Pledge of Allegiance.

Chair Barrera called the meeting to order at 10:00 a.m. The pledge of allegiance was led by Carl Sedoryk.

1-3. Review Highlights of the agenda.

Mr. Sedoryk reviewed the highlights of the agenda.


Cheryl Wilson, a regular MST bus rider from the city of Monterey expressed her concerned regarding the lack of benches available at the Monterey Transit Center located at Pearl.

3. CONSENT AGENDA

These items will be approved by a single motion. Anyone may request that an item be discussed and considered separately.

3-1. Adopt Resolution 2018-29 recognizing Carl Wulf, Facilities/Capital Project Manager as Employee of the Month for July 2018. (Hunter Harvath)

3-2. Adopt Resolution 2018-30 Appreciation of Services of Chair, Tony Barerra. (Carl Sedoryk)

3-3. Receive report from the Nominating Committee (Jeanette Alegar-Rocha)

3-4. Receive Composition of New Standing MST Board Committees. (Carl Sedoryk)

3-5. Financial Report – May 2018. (Lori Lee)


3-6. Minutes of the Legislative Committee June 11, 2018. (Jeanette Alegar-Rocha)

3-7. Minutes of the regular meeting of June 11, 2018. (Jeanette Alegar-Rocha)

3-8. Approve the Side Letter Agreement for Mini Bus Operators (Suburban Operators) between MST and ATU. (D. Laredo, K. Halcon) (Enclosure)

3-9. Disposal of property left aboard buses. (Sonia Wills)

3-10. Approve Discovery Motorcoach and Pacific Monarch, LTD, Charter Bus On-Call pricing list as on-call transportation providers when MST and/or MV Transportation are unable to provide requested transportation services. (Hunter Harvath)

3-11. Approve the expenditure of $35,500 for American Public Transit Association (APTA) dues for Fiscal Year 2019. (Hunter Harvath)

End of Consent Agenda

Public Comment – None

Direct Velazquez pulled items 3-4, 3-5, and 3-6 for questions and a comment.

Director Martinez made the motion to approve all remaining items on

the consent agenda and was seconded by Director Carbone. The motion passed unanimously.

Mr. Sedoryk clarified agenda item 3-4 for Director Velazquez and the MST board

of directors that the two new MST committee compositions; ADMINISTRATIVE and OPERATIONS will replace the former MST committees and will meet alternately every other month as discussed in the January 2018 Strategy Planning Workshop. The final committee appointments will be reviewed by Mr. Sedoryk and Chair LeBarre.

Director Velazquez asked if the ADA/Paratransit free rides program in item 3-5 is available to other cities and Mr. Sedoryk confirmed that the program is only offered in the City Salinas at this time.

Director Velazquez commented that item 3-6 Legislative Committee minutes needed to be republished with corrections.

Director Martinez made the motion to approve items 3-4, 3-5 and

republication of item 3-6 on the consent agenda with corrections and was seconded by Director Velazquez. The motion passed unanimously.


4. RECOGNITION AND SPECIAL PRESENTATIONS

4-1. Tony Barrera - Appreciation For Service of Chair

4-2. Kristin Clark - 15 Years of Service on MST Board

Director Lintell requested that Director Clark be recognized and presented her pin at the September 10 board meeting.

4-3. July Employee of the Month – Carl Wulf

4-4. Andrea Williams – Government Finance Officers Association Certificate of Achievement for Excellence in Financial Reporting. (Hunter Harvath)

4-5. Receive Monterey Bay Area Feasibility Study of Bus Operations on State Route 1 Shoulders and Monterey Branch Line. (Lisa Rheinheimer)

5. PUBLIC HEARINGS

None

6. ACTION ITEMS

6-1. Authorize Contract for Funding of CSUMB Transit Services and accept a total of $581,484 from CSUMB for transit services for the 2018-2019 academic year. (Lisa Rheinheimer)


Director Hardy made the motion to approve 6-1 and was seconded by

director Clark. The motion passed unanimously.

6-2. Authorize staff to conduct public hearings regarding potential service reductions and fare increases pending repeal of transportation funding sources. (Hunter Harvath) Director Pacheco commented that he would like Hunter Harvath to make a presentation to the Seaside City Council regarding this matter.


Director Martinez made the motion to approve item 6-2 and was seconded

by director Alejo. The motion passed unanimously.

7. REPORTS & INFORMATION ITEMS


The Board will receive and file these reports, which do not require action by the Board.

7-1. General Manager/CEO Report – May 2018.

7-2. Washington, D.C. Lobby Report – June 2018.

7-3. State Legislative Update – June 2018.

7-4. Staff Trip Reports.

7-5. Correspondence.

8. BOARD REPORTS, COMMENTS, AND REFERRALS

8-1. Reports on meetings attended by board members at MST expense (AB1234)

8-2. Board member comments and announcements.

a. No board meeting will be held in August

b. 2018 CTA Fall Conference & EXPO, October 24026 in Long Beach, CA.

8-3. Board member referrals for future agendas.

9. CLOSED SESSION

Members of the public may address the Board on any matter related to Closed Session. There is a time limit of not more than three minutes for each speaker. The Board will not take action or respond immediately to any public comments presented, but may choose to follow-up at a later time individually, through staff, or on a subsequent agenda. As permitted by Government Code §64956 et seq. of the State of California, the Board of Directors may adjourn to Closed Session to consider specific matters dealing with personnel and/or pending possible litigation and/or conferring with the Board's Meyers-Milias-Brown Act representative.

9-1. Conference with Legal Counsel – Existing Litigation, Gov. Code § 54956.9(a). Amador, Nancy v. MST. Workers Compensation Claim.

9-2. Conference with Legal Counsel – Anticipated Litigation, Gov. Code §54956.9(b): LWP and JT2

10. RETURN TO OPEN SESSION


10-1 Report on Closed Session and possible action.

Heidi Quinn reported that staff provided updates on closed session items 9-1 and 9-2 with no reportable action.

11. ATTACHMENTS

11-1. The detailed monthly Performance Statistics and Disbursement Journal for May 2018 can be viewed online within the GM Report at http://mst.org/about-mst/board-of-directors/board-meetings/

12. ADJOURN

There being no further business, Chair LeBarre adjourned the meeting at 12:00 noon.

PREPARED BY: ___________________ REVIEWED BY: _____________________ Jeanette Alegar-Rocha Carl G. Sedoryk



MOBILITY ADVISORY COMMITTEE (MAC)

The Lichtanski Administrative Building (LAB)First Floor Board Room, 19 Upper Ragsdale Dr., Monterey, CA 93940

MINUTES Wednesday, May 30, 2018

1. CALL TO ORDER

1.1 Roll Call

Chairperson Kurt Schake called the meeting to order at 1:04 p.m. in theMonterey-Salinas Transit Board of Directors Chamber room (MST).

Present: Kurt SchakeRonn RyggReyna GrossKazuko WessendorfMelissa McKenzieVirginia MurilloJessica McKillipMaria MagañaKathleen Murray-Phillips

Veterans Transition CenterUnited Way Monterey CountyAlliance on AgingInterim, Inc.Carmel FoundationTransportation Agency for Monterey CountyITN MontereyCentral Coast Center for Independent Living (CCCIL)Monterey County Department of Social &Employment Services

Absent: Maureen McEachenAlejandro FernandezAimee CudaDiana Trapani

Visiting Nurse AssociationDaVita DialysisCentral Coast Senior ServicesThe Blind and Visually Impaired Center

Staff: Cristy Sugabo Mobility Services ManagerEdwin MarticorenaClaudia ValenciaRuben GomezErin HeatleyLesley van DalenAlvin JohnsonLisa Rheinheimer

Mobility Services CoordinatorMobility SpecialistMobility SpecialistMobility SpecialistMobility SpecialistContract Transportation SupervisorDirector of Planning and Marketing

Agenda Item # 3-4September 10, 2018 Meeting


Public: Stefania CastilloMaribel Trejo

Transportation Agency for Monterey CountyAlliance on Aging

2. CONSENT AGENDA

2.1 Minutes of the regular meeting of March 28, 2018.

Member Murray-Phillips called for a motion to amend the Minutes to correctspelling of the word Announcements to agenda item 9. Member Rygg made a motion toapprove the amended Minutes and Member McKillip seconded the motion. The motionwas passed.


None.

4. MEMBERSHIP

4.1 Edwin Marticorena, MST Mobility Coordinator, updated the committee onthe approval of MAC membership for Jessica McKillip, Aimee Cuda, and MariaMagaña.

5. NEW BUSINESS

5.1 Unmet Transit Needs

Member Murillo provided a brief history of the unmet transit needs process, andupdated on the 2018 Monterey County unmet transit needs comments. Member McKillipmade a motion to recommend that the TAMC Board of Directors accept the 2018 unmettransit needs list; the motion was seconded by Member Rygg.

5.2 TAMC Title VI Program & Language Assistance Plan

Ms. Murillo discussed the draft for TAMC Title VI Program and LanguageAssistance Plan for 2018-2021. In response on how The Transportation Agency iscommitted to provide non discriminatory of all protected classes, she provided the linkon TAMC website for more information. http://www.tamcmonterey.org/agency-info/title-vi/

5.3 MST’s Alvin Johnson, Contract Transportation Supervisor, presentedinformation on MST RIDES ADA and Special Transportation (ST) Programs.


5.4 Mr. Johnson requested that an ad hoc committee be formed to review andrecommend on expansion on MST RIDES Special Transportation service area.Members Trujillo, McKillip, Murray-Phillips, Magaña, McKenzie, and Schake areinterested in participating; confirmation list of volunteers, date and time of meeting to bedetermined at a later time.

6. REPORTS

6.1 MV Transit Report

MV General Manager Don Parslow did not attend the meeting, but Mr. Johnsonprovided a quick report on RIDES paratransit service delivery.

6.2 MST Mobility Updates

Edwin Marticorena updated that there has been an increase in customersapplying to programs and using MST RIDES. He also stated that the taxi vouchersquarter distribution will start July 1st. Consequently, all other vouchers issued during fiscal year 2017/2018 will expire on June 30th. Additionally, Mr. Marticorena reminded everyone about the travel training program.

7. SUBJECT ITEM FOLLOW UP

Chairperson Schake requested an MST operations overview.

8. ANNOUNCEMENTS AND APPRECIATIONS

MST’s Lisa Rheinheimer, Director of Planning & Development, invited allMembers to the Monterey Bay Operations and Maintenance facility Ribbon Cuttingevent on June 11th.

Member Gross introduced Maribel Trejo, the new Transportation Coordinator atAlliance on Aging. In addition, she handed out flyers for the Farmers’ Market Coupon program.

Chairperson Schake shared an article from San Francisco Chronicle “Help us ride every Muni route in a day”.

9. ADJURN

Chairperson Schake recommended a motion to adjourn the meeting. MemberMurray Phillips made a motion to end the meeting and Member Wessendorf secondedthe motion. Meeting adjourned at 2:08 p.m.


Prepared by: Reviewed by:Claudia Valencia Edwin MarticorenaMobility Specialist Mobility Services Coordinator


Agenda # 3-5aSeptember, 2018 Meeting

To: Board of Directors

From: Lori Lee

Subject: Financial Reports – June 2018

RECOMMENDATION:

1. Accept report of June 2018 cash flow presented in Attachment #1

2. Approve June 2018 disbursements listed in Attachment #2

3. Accept report of June 2018 treasury transactions listed in Attachment #3

FISCAL IMPACT:

The cash flow for June is summarized below and is detailed in Attachment #1.

Beginning balance June 1, 2018 $10,148,623.34

Revenues 8,147,205.64

Disbursements <9,272,995.34>

Ending balance June 30, 2018 $9,022,833.61

POLICY IMPLICATIONS:

Disbursements are approved by your Board each month and are shown in Attachment #2. Treasury transactions are reported to your Board each month, and are shown in Attachment #3.

DISCUSSION:

At the end of June, which marks the completion of Fiscal Year 2018, preliminary year-end totals show a surplus of $4,378,078 on the fixed-route side of the budget. While MST RIDES is showing a positive variance on revenues, it is experiencing higher than budgeted expenses, resulting in a $215,730 deficit. While less than 5%, this negative variance can be attributed to increased demand for paratransit services on weekends in Salinas, which must be provided for free in association with our “Free 40’s”


promotion for fixed-route buses in Salinas on weekends. Under the federal Americans with Disabilities Act regulations, when free fares are offered on fixed-route buses, comparable ADA paratransit trips must also be free.

The following fixed-route expenses have negative variances of greater than 5% or have a monetary value greater than $5,000 as seen in the June Budget vs. Actual reports contained in Attachment #4:

1. Advertising & Marketing – This $30,631 negative variance is due in large partto payments to Moore & Associates to conduct passenger surveys in the latterpart of the fiscal year.

2. Professional & Technical – While there was a 14.5% negative variance in thiscategory for June, for the fiscal year expenses in this category totaled almost10% below what was budgeted, yielding an overall positive variance of over$80,000.

3. Supplies – While there was a 11% negative variance in this category for June,for the fiscal year expenses in this category totaled 16.4% below what wasbudgeted, yielding an overall positive variance of over $160,000.

4. Utilities – While there was a 28% negative variance in this category for June, forthe fiscal year expenses in this category totaled 20.4% below what wasbudgeted, yielding an overall positive variance of over $100,000.

5. Insurance – this negative variance of almost $50,000 can be largely attributed toincreases in the cost of the District’s Liability Insurance policies, which occurredin May and June. As MST is part of a state-wide insurance pool comprised ofrural and small urban operators, MST has little control over insurance rate costs.

6. Leases & Rentals – Much of this 18.3% negative variance can be attributed tothe costs of operating out of the temporary leased facility on Joe Lloyd Way onthe former Fort Ord as construction delays at the One Ryan Ranch Road sitehave continued through June.

A detail of disbursements can be viewed within the GM Report at http://www.mst.org/about-mst/board-of-directors/board-meetings/

PREPARED BY: ____________________ REVIEWED BY: ____________________ Lori Lee Carl G. Sedoryk


http://www.mst.org/about-mst/board-of-directors/board-meetings/

ATTACHMENT 1

CASH FLOW

Beginning balance 06/01/18 10,148,623.34

Revenues

Passenger Revenue 215,948.78

DOD Revenue 486,290.00

LTF / STA / 5307 3,604,649.38

Sales Tax 685,563.95

Grants 3,057,774.83

Line of Credit -

Interest Income 12,756.98

Non Transit Revenue 84,221.72 Total Revenues 8,147,205.64

Disbursements

Operations (See Attachment #2) 6,012,842.59

Capital 3,260,152.78

Total Disbursements (9,272,995.37)

Ending balance 06/30/18 9,022,833.61

(REVENUES & DISBURSEMENTS)


ATTACHMENT 2Page 1

PAYROLL ACCOUNT

June 8 Payroll & Related Expenses 617,860.93

June 22 Payroll & Related Expenses 611,845.62

PERS & 457 207,030.76

Garnishments 4,569.56

PERS Health Insurance 356,403.36

1,797,710.23 1,797,710.23

GENERAL ACCOUNT

Disbursements on Attached Summary 5,793,535.64

Paydown loan 13,698.30

LOC Paydown 1,625,000.00

Workers Comp. Disbursements 19,710.15

Interest expense 7,939.11

Bank Service Charge 15,401.94

7,475,285.14 7,475,285.14

Total Disbursements 9,272,995.37

Less Capital Disbursements & Transfers (3,260,152.78)

Operating Disbursements 6,012,842.59

7/31/2018


ATTACHMENT 2Page 2

DISBURSEMENTS SUMMARY:

GENERAL ACCOUNT DISBURSEMENTS FOR June 01, 2018 - June 30, 2018

VENDOR / DESCRIPTION CHECKS AMOUNT

Accounts Payable 06/01/2018 48926 - 49014 996,295.05

Accounts Payable 06/07/2018 49015 - 49018 1,511,149.50





TOTAL 5,793,535.64

CHECKS $100,000 AND OVER

BOARD CHECK CHECK

VENDOR / DESCRIPTION APPROVED NUMBER DATE AMOUNT

BLUESCOPE CONSTRUCTION

TDA Rehab

September 19, 2016 49015 6/7/18 1,027,236.57

GILLIG

Bus Purchase

November 14, 2016 49184 6/27/18 1,511,025.42

GILLIG

Bus Purchase

November 14, 2016 49017 6/7/18 496,458.53

MV TRANSPORTATION Recurring Expense 49252 6/29/18 753,479.09

MV TRANSPORTATION Recurring Expense 48982 6/1/18 727,714.44

7/31/2018


ATTACHMENT 3

LAIF ACCOUNT

Date Account Bank Deposit Withdrawal Balance

1,786,849.68 06/30/18 308 from LAIF MMA 1,000,000.00 2,786,849.68

2,786,849.68

Quarterly interest earned - .92% 11,669.33 2,798,519.01

2,798,519.01

RABOBANK MM ACCOUNT


969,345.24

06/01/18 479 LTF 2,681,654.00 3,650,999.24

06/01/18 LOC Paydown LOC 1,625,000.00 2,025,999.24

06/08/18 479 Transfer to Bus MMA 922,446.56 1,103,552.68

06/08/18 212 Military Passes 370,000.00 1,473,552.68

06/12/18 308 to AP/Payroll 426,000.00 1,047,552.68

06/19/18 479 LTF 1,090,770.00 2,138,322.68

06/21/18 308 AP/Payroll 555,000.00 1,583,322.68

06/21/18 212 Military Passes 155,000.00 1,738,322.68

06/29/18 308 AP/Payroll 600,000.00 1,138,322.68

06/29/18 479 LTF 1,245,725.30 2,384,047.98

06/30/18 Interest @ 0.30% 269.89 2,384,317.87

2,384,317.87

TREASURY TRANSACTIONSFOR JUNE 2018

Balance Forward at 06/01/18

RABO MM Balance at 06/30/18

Local Agency Investment Fund:

LAIF Treasury Balance at 06/30/18



MONTEREY-SALINAS TRANSIT

Revenue & Expense - Consolidated

Budget vs Actual

For the Period from June 1, 2018 to June 30, 2018

(Amounts are in USO)

(Includes Fund: 0011004)

(Includes Gil Budget Name: BUDFY18)

Cur Mo. Cur Mo.

NtJfD Cur Mo, Actual Budget Variance YTD Actual YTD Budget YTD Variance

Revenue

Passenger Fares -301,252 -350,659 49,407 -3.740,420 -4,207,908 467,488

Special Transit -588,070 -501,121 -86,949 -6,781,455 -6,013,452 -768,003

Cash Revenue -41, 108 -26,936 -14,172 -409,741 -323,232 -86,509

Cash Grants & Reimbursement -3,487,913 -2,616,657 -871,256 -32,281,608 -31,399,884 -881,724

Total Revenue -4,418,343 -3,495,373 -922,970 -43,213 ,224 -41,944,476 -1,268,748

Expenses

Labor 1,350,628 1,340,540 10,088 15,474,622 16,086,480 -611,858

�

Benefits 53,262 793,407 -740, 145 8,904,159 9,520,884 -616,725

Advertising & Marketing 35,550 4,919 30,631 103,376 59,028 44,348

Professional & Technical 83,976 73,361 10,615 797,559 880,332 -82,773

Outside Services 38,754 35,126 3,628 377,119 421,512 -44,393

Outside Labor 102,437 106,366 -3,929 1,073,964 1,276,392 -202,428

Fuel & Lubricants 258,019 296,927 -38,908 2,614,855 3,563,124 -948,269

Supplies 92,002 82,842 9,160 831,118 994,104 -162,986

Vehicle Maintenance 58,019 94,334 -36.315 983,256 1,132,008 -148,752

Marketing Supplies 2,163 2,876 -713 25,290 34,512 -9,222

U@ities 57,231 44,690 12,541 426,940 536,280 -109,340

Insurance 109,474 61,074 48,400 810,980 732,888 78,092

Taxes 16,616 17,387 -771 186,946 208,644 -21,698

Purchased Transportation 421,253 443,582 -22,329 5,009,736 5,322,984 -313,248

Miscellaneous Expenses 42,444 51,676 -9,232 604,494 620,112 -15,618

lnterfund transfers

Pass Thru/Behalf of Others 717 -717 8,604 -8,604

@Interest Expense 11,065 9,250 1,815 134,035 111,000 23,035

Leases & Rentals 42,935 36,299 6,636 476,697 435,588 41,109

Total Operating Expenses 2,775,828 3,495,373 -719,545 38,835,146 41,944,476 -3,109,330

Operating (Surplus) Deficit -1,642,514 -1,642,514 -4,378,078 -4,378,078

ATTACHMENT 4Page 1




Budget vs Actual

For the Period from June 1, 2018 to June 30, 2018

(Amounts are in USD)


(Includes Gil Budget Name: BUDFY18)

Cur Mo. Cur Mo. Cur Mo. Actual Budget Variance YTD Actual YTD Budget YTD Variance

Revenue

Passenger Fares -21.969 -19,454 -2.515 -295,288 -233,448 -61,840

Special Transit

Cash Revenue

Cash Grants & Reimbursement -363,599 -363,599 -4,363, 188 -4,363, 188

Total Revenue -385,568 -383,053 -2,515 -4,658,476 -4,596,636 -61,840

Expenses

Labor 5,768 9,573 -3,805 96,328 114,876 -18,548

Benefits 6,547 4,862 1,685 74,790 58,344 16,446

Advertising & Marketing

Professional & Technical 417 -417 5,004 -5,004

Outside Services

Outside Labor 4,050 7,042 -2,992 51,873 84,504 -32,631

Fuel & Lubricants 45,151 43,378 1,773 510,552 520,536 -9,984

Supplies 1,351 2,044 -693 24,242 24,528 -286

Vehicle Maintenance

Marketing Supplies

Utitlities 40 40 880 880

Insurance

Taxes

Purchased Transportation 373,599 295,650 77,949 3,925,348 3,547,800 377,548

Miscellaneous Expenses 7,625 20,087 -12.462 190,192 241,044 -50,852

lnterfund transfers

Pass Thru/Behalf of Others

Interest Expense

Leases & Rentals

Total Operating Expenses 444,131 383,053 61,078 4,874,206 4,596,636 277,570

Operating (Surplus) Deficit 58,563 58,563 215,730 215,730

ATTACHMENT 4Page 2


Agenda # 3-5bSeptember 10, 2018 Meeting


From: Lori Lee

Subject: Financial Reports – July 2018

RECOMMENDATION:

1. Accept report of July 2018 cash flow presented in Attachment #1

2. Approve July 2018 disbursements listed in Attachment #2

3. Accept report of July 2018 treasury transactions listed in Attachment #3

FISCAL IMPACT:

The cash flow for July is summarized below and is detailed in Attachment #1.

Beginning balance July 1, 2018 $9,022,833.61

Revenues 9,511,767.44

Disbursements <5,456,498.22>

Ending balance July 31, 2018 $13,078,102.83


Disbursements are approved by your Board each month and are shown in Attachment #2. Treasury transactions are reported to your Board each month, and are shown in Attachment #3.

DISCUSSION:

By the end of July, the first month of FY 2019, a $56,699 surplus on the fixed-route portion of the operations was offset by a $56,016 deficit on the MST RIDES operation, resulting with a year-to-date surplus of $683. This negative RIDES variance can be attributed in part to increased demand for paratransit services on weekends in Salinas, which must be provided for free in association with our “Free 40’s” promotion for fixed-route buses in Salinas on weekends. Under the federal Americans with Disabilities Act regulations, when free fares are offered on fixed-route buses, comparable ADA paratransit trips must also be free. Staff has noted record high passenger boardings on the MST RIDES program.


The following fixed-route expenses have negative variances of greater than 5% or have a monetary value greater than $5,000 as seen in the July Budget vs. Actual reports contained in Attachment #4:

1. Vehicle Maintenance – This $25,087 negative variance resulted from FY 2019budget assumptions that all of the 25 new buses would be in service by July 1st.New buses have lower maintenance costs and are under warranty. All of thenew buses were not fully in service by July 1st. Staff will monitor vehiclemaintenance costs in the coming months as the 25 old buses will have beenretired.

A detail of disbursements can be viewed within the GM Report at http://www.mst.org/about-mst/board-of-directors/board-meetings/

PREPARED BY: ____________________ REVIEWED BY: ___________________ Lori Lee Carl G. Sedoryk



ATTACHMENT 1

CASH FLOW


Revenues



LTF / STA / 5307 5,583,441.00


Grants 801,039.24

RTA Reimbursement 31,329.16

Line of Credit 1,216,563.00


Non Transit Revenue 53,501.37

Total Revenues 9,511,767.44

Disbursements


Capital 2,311,075.11


Ending balance 07/31/18 13,078,102.83

COMPOSITION OF ENDING BALANCE

Checking - Rabo Bank 180,600.00

Local Agency Investment Fund (LAIF) 7,127,608.01

Money Market - Homeland Security 722,902.79

Money Market - Rabo MM 1,208,600.89

Money Market - PTMISEA 1,956,368.66

Money Market - LCTOP 1,061,606.85

Money Market - Rabo Prop. 1 B 800,885.18

Bank of America - Escrow 8,985.45

Petty cash fund, STC Coin Machine, and 2 change funds 10,545.00

Total 13,078,102.83



ATTACHMENT 2Page 1

PAYROLL ACCOUNT

July 6 Payroll & Related Expenses 616,299.17

July 20 Payroll & Related Expenses 660,404.18

PERS & 457 207,170.93

Garnishments 4,992.34

PERS Health Insurance 346,249.78

1,835,116.40 1,835,116.40

GENERAL ACCOUNT

Disbursements on Attached Summary 3,549,308.89

Paydown loan 13,928.67

Annual Use Tax Return 1,686.00

Workers Comp. Disbursements 36,311.84

Interest expense 5,378.88

Bank Service Charge 14,767.54

3,621,381.82 3,621,381.82

Total Disbursements 5,456,498.22

Less Capital Disbursements & Transfers (2,311,075.11)

Operating Disbursements 3,145,423.11


ATTACHMENT 2

Page 2

DISBURSEMENTS SUMMARY:

GENERAL ACCOUNT DISBURSEMENTS FOR July 01, 2018 - July 31, 2018

VENDOR / DESCRIPTION CHECKS AMOUNT






TOTAL 3,549,308.89

CHECKS $100,000 AND OVER

BOARD CHECK CHECK

VENDOR / DESCRIPTION APPROVED NUMBER DATE AMOUNT

BLUESCOPE CONSTRUCTION

TDA Rehab

September 19, 2016 49340 7/9/18 629,459.90

GILLIG

Bus Purchase

November 14, 2016 49392 7/13/18 1,007,350.28

GILLIG

Bus Purchase

November 14, 2016 49504 7/27/18 503,675.14

CSAC

Excess Workers Comp

Recurring Expense 49379 7/13/18 106,515.50

CALTIP

Liability Insurance

Recurring Expense 49362 7/13/18 174,733.50


ATTACHMENT 3

LAIF ACCOUNT


2,798,519.01 07/05/18 308 5307 Grant 4,329,089.00 7,127,608.01

7,127,608.01

Quarterly interest earned - .92% - 7,127,608.01

7,127,608.01

RABOBANK MM ACCOUNT


2,384,317.87

07/02/18 702 FY15 LCTOP 7,672.53 2,391,990.40

07/09/18 212 Military Passes 230,000.00 2,621,990.40

07/11/18 RTA RTA Reimbursement 31,329.16 2,653,319.56

07/11/18 308 BlueScope 550,000.00 2,103,319.56

07/13/18 308 AP/Payroll 800,000.00 1,303,319.56

07/19/18 308 AP/Payroll 500,000.00 803,319.56

07/26/18 212 Military Passes 90,000.00 893,319.56

07/27/18 308 General Checking 315,000.00 1,208,319.56

07/31/18 Interest @ 0.30% 281.33 1,208,600.89

1,208,600.89

TREASURY TRANSACTIONSFOR JULY 2018


RABO MM Balance at 07/31/18

Local Agency Investment Fund:

LAIF Treasury Balance at 07/31/18





Budget vs Actual

For the Period from July 1, 2018 to July 31, 2018

(Amounts are in USO)


(Includes GIL Budget Name: BUDFY19)

Cur Mo. Cur Mo.

N� Cur Mo. Actual Budget Variance YTD Actual YTD Budget YTD Variance

--Eu!'lenue

Passenger Fares -291,291 -316,249 24,958 -291,291 -316,249 24.958

Special Transit -435,591 -571,644 136,053 -435,591 -571,644 136,053

Cash Revenue -42,750 -29,912 -12,838 -42,750 -29,912 -12,838

Cash Grants & Reimbursement -2,752,152 -2,753,652 1,500 -2,752, 152 -2,753,652 1,500

Total Revenue -3,521,784 -3,671,457 149,673 -3,621,784 -3,671,467 149,673

Expenses

Labor 1,333,631 1,366,996 -33,365 1,333,631 1,366,996 -33,365

Benefits 903,552 881,991 21,561 903,552 881,991 21,561

Advertising & Marketing 9,084 7,434 1,650 9,084 7,434 1,650

Professional & Technical 61,665 74,375 -12,710 61,665 74,375 -12,710

Outside Services 38,533 37,084 1,449 38,533 37,084 1,449

Outside Labor 75,105 124,339 -49,234 75,105 124,339 -49,234

Fuel & Lubricants 196,781 307,865 -111,084 196,781 307,865 -111,084

Supplies 64,959 86,744 -21,785 64,959 86,744 -21,785

Vehicle Maintenance 94,250 69,183 25,067 94,250 69,183 25,067

Marketing Supplies 105 2,293 -2,188 105 2.293 -2,188

Utitlities 38,855 46,929 -8,074 38,855 46,929 -8,074

Insurance 80,040 80,148 -108 80,040 80,148 -108

Taxes 19,829 17,633 2,196 19,829 17,633 2,196

Purchased Transportation 457,778 465,159 -7,381 457,778 465,159 -7.381

Miscellaneous Expenses 43,206 46,904 -3.698 43,206 46,904 -3,698

lnterfund transfers

Pass Thru/Behalf of Others

Interest Expense 8,490 16,667 -8,177 8,490 16,667 -8, 177

Leases & Rentals 39,222 39,713 -491 39,222 39,713 -491

Total Operating Expenses 3,465,086 3,671,467 -206,372 3,465,085 3,671,457 -206,372

Operating (Surplus) Deficit -56,699 -56,699 -56,699 -56,699

ATTACHMENT 4Page 1


ATTACHMENT 4Page 2




From: Sonia Wills, Customer Service Supervisor

Subject: Disposal of unclaimed property left on bus

Per MST’s Disposal of Lost and Found Property Policy adopted on November 13, 2017, lost items listed below which are left on buses, bus benches, at transit centers, at bus stops, and/or which have been turned into Bus or RIDES Operators, Customer Service Representatives, or any MST employee will be held at one of MST’s Customer Service locations for a three (3) month period.

MST makes an attempt to contact the owners of Lost and Found items. The items listed below are unclaimed after 90 days and will be auctioned off per Policy:

Electronic devices: (cell phones, laptops, iPods, iPads, tablets, etc)

9 Cell phones 1 Black radio 1 Walkie-talkie 1 Silver portable charger

Wallets/purses and Driver’s License or Identification Cards:

4 Wallets

Keys, glasses, jewelry, credit cards, cash:

5 Credit cards 1 EBT card 1 Shell gift card 5 Pairs of prescription eyeglasses

1 California ID card 2 Sets of keys 2 Pairs of sunglasses

Musical instruments:

None

Skateboards, strollers, and scooters

1 Tennis racket 2 Folding chairs


Umbrellas:

Bicycles, bike helmets, and locks:

Briefcases, portfolios, books and backpacks:

1 Book “The Art of Bread”

Estimated fair market value of $100 or more

Cash to be retained: $13

PREPARED BY: ____________________ REVIEWED BY: ____________________ Sonia Wills Carl G. Sedoryk


ATTACHMENT 1

CASH FLOW


Revenues



LTF / STA / 5307 3,604,649.38


Grants 3,057,774.83

Line of Credit -


Non Transit Revenue 84,221.72 Total Revenues 8,147,205.64

Disbursements


Capital 3,260,152.78


Ending balance 06/30/18 9,022,833.61



Blank Page




From: Michelle Overmeyer, Grants Analyst

Subject: SB1 State Transit Assistance/ State of Good Repair Grant

RECOMMENDATIONS: 1. Approve Resolution 2018-05 approving the MST Bus Procurement Project

and authorizing the General Manager/CEO to execute grant documentsfor State Transit Assistance/ State of Good Repair funds

2. Approve Resolution 2018-06 authorizing the execution of programCertifications and Assurances

FISCAL IMPACT: Up to $772,263 in Senate Bill 1 State Transit Assistance/ State of Good Repair

funds would be used to help fund a future bus procurement.

POLICY IMPLICATIONS: The terms of the California Department of Transportation (Caltrans) State of

Good Repair Program require that your Board authorize the General Manager/CEO, or designee, to enter into contract with Caltrans.

DISCUSSION: On April 28, 2017 Governor Brown signed Senate Bill 1 (SB1) (Chapter 5,

Statutes of 2017), known as the Road Repair and Accountability Act of 2017. SB1 will provide over $50 billion in new transportation funding over the next decade to repair highways, bridges and local roads, to make strategic investments in congested commute and freight corridors, and to improve transit service. MST is eligible to receive a substantial amount of funding through the SB1 funded programs.

The State of Good Repair (SGR) Program is funded under SB1and provides approximately $105 million annually to transit operators in California for eligible maintenance, rehabilitation, and capital projects. The SGR Program is funded under a portion of the new Transportation Improvement Fee on vehicle registrations due on or after January 1, 2018. The SGR Program investments will lead to cleaner transit vehicle fleets, increased reliability and safety, and reduced greenhouse gas emissions and other pollutants.


MST is scheduled to receive $772,263 in Fiscal Year 2019 SGR Program funds. Staff recommends programming these funds to support a future bus procurement that will replace old diesel buses that have met their useful lives. To receive these grant funds your Board must approve the attached resolutions, which approve the project and authorize the execution of program certifications and assurances.

Attachments: Resolution 2018-05 Resolution 2018-06


Resolution 2018-05 Resolution AutHoRiZinG tHe GeneRAl

MAnAGeR/ CHief opeRAtinG offiCeR to exeCute AGReeMents witH tHe CAlifoRniA depARtMent

of tRAnspoRtAtion foR tHe stAte tRAnsit AssistAnCe stAte of Good RepAiR pRoGRAM foR

Mst bus pRoCuReMent

wHeReAs, Monterey- Salinas Transit (MST) is an eligible project sponsor and may receive State Transit Assistance funding from the State of Good Repair Account (SGR) now or sometime in the future for transit projects; and

wHeReAs, Monterey-Salinas Transit would use the Fiscal Year 2019 State Transit Assistant State of Good Repair grant to help fund a bus procurement; and

wHeReAs, Monterey-Salinas Transit wishes to delegate authorization to execute the grant agreement and any amendments thereto;

now, tHeRefoRe be it ResolVeD that the Board of Directors of Monterey-Salinas Transit, authorize the General Manager/CEO, or designee, to execute all grant documents and any amendments thereto with the California Department of Transportation.

tHe boARd of diReCtoRs of MonteReY-sAlinAs tRAnsitpAssed And Adopted Resolution 2018-05 this 10th day of September 2018.

_______________________ _______________________ Mike LeBarre Carl G. Sedoryk Chairperson Secretary

ATTACHMENT 1


Blank Page


Resolution 2018-06 AuthoRizAtion foR the execution of the

ceRtificAtions AnD AssuRAncesfoR the cAlifoRniA stAte of GooD RepAiR

pRoGRAM

WheReAs, Monterey- Salinas Transit (MST) is an eligible project sponsor and may receive State Transit Assistance funding from the State of Good Repair Account (SGR) now or sometime in the future for transit projects; and

WheReAs, the statutes related to state-funded transit projects require a local or regional implementing agency to abide by various regulations; and

WheReAs, Senate Bill 1 (2017) named the Department of Transportation (Department) as the administrative agency for the SGR; and

WheReAs, the Department has developed guidelines for the purpose of administering and distributing SGR funds to eligible project sponsors (local agencies); and

WheReAs, Monterey-Salinas Transit wishes to delegate authorization to execute these documents and any amendments thereto to the General Manager/CEO or his/her designee

noW theRefoRe, Be it ResolVeD by the Board of Directors of MST that the fund recipient agrees to comply with all conditions and requirements set forth in the Certification and Assurances document and applicable statutes, regulations and guidelines for all SGR funded transit projects.

noW theRefoRe, Be it fuRtheR ResolVeD that the General Manager/CEO or his/her designee be authorized to execute all required documents of the SGR program and any Amendments thereto with the California Department of Transportation

the BoARD of DiRectoRs of MonteReY-sAlinAs tRAnsit pAsseD AnD ADopteD Resolution 2018-06 this 10th day of September 2018.

_______________________ _______________________ Mike LeBarre Carl G. Sedoryk Chairman Secretary

ATTACHMENT 2


Blank Page


Agenda # 3-8September 10, 2018 Meeting______


From: Robert Weber, Chief Operating Officer

Subject: Purchase Approval: Additional Communications & Video Surveillance equipment to facilitate the expansion of the MST RIDES Paratransit fleet.

RECOMMENDATION:

Authorize the purchase of:

Quantity Item 6 Trapeze Ranger 4 Mobile Data Terminal 6 450 MHz Radios 6 SEON Video Surveillance Systems

FISCAL IMPACT:

Up to $70,000: These funds are available and this expenditure is eligible to be 100% funded by Measure Q.


Your Board approves contracts and expenditures over $25,000.

DISCUSSION:

With a sustained increase in passenger boardings in the RIDES program exceeding 17% since September of 2017, staff has found it necessary to expand the RIDES fleet by five additional vehicles to continue to meet the increased demand - while maintaining an adequate spare ratio for fleet operations. This increase represents an approximate 15% increase - expanding the RIDES fleet from 34 to 39 revenue vehicles.

In order to facilitate this immediate fleet expansion, additional communications and video surveillance equipment must be purchased to replenish and supplement the existing inventory of these high value components. This equipment is standard throughout the RIDES fleet to support; communications, service scheduling, GPS tracking / navigation, and video surveillance for safety and security.


Initially this fleet expansion will be achieved by deferring the retirement of five vehicles that were scheduled to be decommissioned this year, and by adding five of the six recently received RIDES replacement vehicles to expand the revenue fleet. The sixth vehicle will replace one older vehicle that has far exceeded its useful life.

Later this year, MST is scheduled to take delivery of 14 additional replacement RIDES vehicles that have been fully funded through the 5310 grant program and toll credits.

Staff will re-evaluate the overall condition of the fleet at that time to determine if additional replacement vehicles will be needed to continue to support the RIDES Paratransit program.

Approval of this item shall authorize staff to purchase the aforementioned equipment at an amount not to exceed $70,000.

PREPARED BY: _________________________ REVIEWED BY: _________________ Robert Weber Carl G. Sedoryk

Chief Operating Officer General Manager/CEO




From: M. Eccles, Director of Information Technology

Subject: Trapeze Enterprise Asset Management (EAM) one year maintenance agreement

RECOMMENDATIONS:

Authorize the General Manager/CEO to execute a contract with Trapeze Software Group Inc. for one year of maintenance support at a cost of $46,481.

FISCAL IMPACT:

$46,481 in current fiscal year which has been approved the FY2018 Board-approved budget.


Your Board approves transactions greater than $25,000.

DISCUSSION:

In April 2005, MST implemented the Assetworks Inc. Maintenance system (now known as Trapeze EAM). The system is used to keep track of the maintenance requirements of the fleet of buses and support vehicles as well as monitoring inventory and creating work orders for bus and facilities work control. The fleet fuelling system is also covered by this agreement.

Due to the complex and proprietary nature of the system software, MST does not have the ability to retain the services of another vendor for this service, nor does it have the internal expertise to maintain the system. Also, with the maintenance agreement MST is eligible to receive software updates that enhance functionality at no additional cost.

MST will negotiate with Trapeze to establish a multi-year maintenance agreement at a discounted rate for subsequent years.

Annual cost for support maintenance is as follows:

July 1, 2018 – June 30, 2019 $ 46,481


Approval of this item will allow staff to contract with Trapeze Software Group Inc. for support of the EAM Maintenance system one year.

PREPARED BY: _________________ REVIEWED BY: ______________________ Mark Eccles Carl G. Sedoryk

Director of Information Technology General Manager/ CEO


Agenda # 3-10September 10, 2018 Meeting______


From: Cristy Sugabo, Mobility Services Manager

Subject: Mobility Advisory Committee Membership

RECOMMENDATION:

Appoint membership to your Mobility Advisory Committee.

FISCAL IMPACT:

None


Your board appoints members to the MST Mobility Advisory Committee.

DISCUSSION:

The Mobility Advisory Committee (MAC) is a standing advisory committee of the MST Board of Directors. It makes recommendations to MST staff and to your Board regarding the transportation needs of; seniors, veterans, persons with disabilities, low income, youth and isolated populations. The Committee acts as a liaison between MST and these communities to assure that their constituents and clients have input into the MST service planning process.

There are currently four (4) vacancies on the MAC and its current members recommend that your Board appoint Stefania Castillo, Transportation Planner for the Transportation Agency for Monterey County to fill one of these vacancies.

Approval by your Board of this item shall appoint to the MST Mobility Advisory Committee.

A current listing of Committee members for the MAC is attached.

PREPARED BY: ___________________ REVIEWED BY: ______________________ Cristy Sugabo Carl G. Sedoryk


MEMBER ALTERNATE ORGANIZATION ADVOCACY 1 Kasuko Wessendorf Interim, Inc. Adult Mental Health Services

2 Kathleen Murry-Phillips Area Agency on Aging Seniors

3 Maureen McEachen Visiting Nurses Association Nonprofit Health Care Provider 4 Melissa McKenzie Carmel Foundation Senior Services

5 Amiee Cuda Independent Transportation Network

Nonprofit Senior Transportation Provider

6 Laurie Crosby Consumer People with Disabilities

7 Olivia Quezada Maria Magana Central Coast Center for Independent Living People With Disabilities

8 Alejandro Fernandez DaVita Dialysis Clinic Health Care Provider 9 Kurt Schake Veterans Transition Center Veterans 10 Reyna Gross Alliance on Aging Seniors

11 Diana Trapani Blind and Visually Impaired Center Blind and Visually Impaired

12 Stefania Castillo Transportation Agency for Monterey County Transportation Authority

13 Vacant 14 Vacant 15 Vacant




From: Kelly Halcon, Director of Human Resources/Risk Management Lisa Rheinheimer, Director of Planning and Marketing

Subject: Adopt Revised Social Media Policy

RECOMMENDATIONS:

Adopt revised Monterey-Salinas Transit District Social Media Policy.

FISCAL IMPACT:

None.


Your Board approves policies for employees and non-employees. This revised Social Media Policy will be added to the MST Employee Handbook and posted to MST’s social media sites managed by the marketing department.

DISCUSSION:

Monterey-Salinas Transit District developed an Employee Handbook to describe some of the expectations of MST’s employees and to outline the policies, programs, and benefits available to eligible employees. The MST Employee Handbook was first published in June of 2008 and later revised in September 2011 with Board approval. Currently, the MST Employee Handbook does not address the use of Social Media sites and/or applications for smart phones for our employees or the public.

MST is currently using Facebook, Twitter, Instagram, YouTube, and LinkedIn to encourage ridership and provide public information. In an effort to continue to be responsible in our use of Social Media, MST’s Social Media Policy of 2015 addresses how MST planned to use Social Media to communicate with the public and who within the agency would be responsible for the material featured on those sites.

The 2015 Social Media Policy also established guidelines for its uses amongst MST employees. The portion of the MST policy addressing employees’ usage made it clear that Social Media should not be used as a form of harassment in the workplace. The policy also established that if an employee uses Social Media as a form of “bullying” or “harassment”, disciplinary action could be taken up to and including


termination of employment. This stance is in accordance with MST’s “Zero Tolerance” policy for harassment in the workplace and/or workplace violence. The Revised Social Media Policy does not change the guiding principles of MST’s expectations of employees who engage in Social Media. This updated policy has already been included in the update of MST’s Employee Handbook.

This Revised Social Media Policy is intended to address what other non-MST individuals may post on MST’s social media sites in terms of comments. As a public agency and in accordance with the Revised Social Media Policy, individuals or organizations who comment on Facebook, Twitter, Instragram, YouTube, LinkedIn, or other sites must keep comments appropriate. This Revised Policy states that MST reserves the right to remove content on official social media sites that:

• Is racist, sexist, homophobic, sexually explicit, abusive or otherwiseobjectionable.

• Contains profanity or other language likely to offend.• Could break the law or condone or encourage unlawful activity (this includes

breach of copyright, defamation and contempt of court).• Is seen to impersonate someone else.• Shares personal information, including phone numbers, social security

numbers, or addresses.• Describes or encourages activities which could endanger the safety or well-

being of others.• Is considered to be 'spam' (posts containing the same message posted

multiple times or multiple, excessive comments that are not relevant orrelated to existing content).

• Contains personal or offensive comments about social media users or peoplewho work for MST, which may be considered harassment.

• Is factually inaccurate or libelous and thus could mislead or misinformreaders/followers.

Staff recommends that the Board adopt MST’s revised Social Media Policy. By adopting this revision, MST would be taking a proactive stance in addressing the ever changing landscape of Social Media.

Attachment: Revised Social Media Policy

Submitted by _______________________ Reviewed by _______________________ Hunter Harvath Carl G. Sedoryk


SOCIAL MEDIA POLICY Adopted: 7/13/2015 Revised: 9/10/2018

OBJECTIVE: To provide guidelines for a District-wide use of social media during working hours and off work hours and to protect the integrity of MST’s presence on social media sites. The purpose of the policy is to assist employees in making responsible decisions, and to understand limits about the proper use of social media. Additionally, the purpose of this policy is to ensure that social media is used appropriately and within guidelines and policies set forth by MST both by the public, employees, and/or contractors of MST.

POLICY STATEMENT Monterey-Salinas Transit District (MST) understands that its employees use social media sites and applications to share events in their lives, to communicate, and discuss their opinions with others, including family, friends and co-workers. However, the use of social media may present certain risks and carries with it certain responsibilities. The district has established this policy and guidelines for appropriate use of social media. Not all uses are appropriate. Violation of this policy may result in disciplinary action.

MST also employs the use of social media to communicate and promote the mission of the District to the public. However, the use of social media for marketing purposes may have the unintended consequence of inviting public opinions which are contradictory to the mission of MST and unwelcome remarks from the public and/or current and/or past MST employees.

In the rapidly expanding world of electronic communication, social media can mean many things. In general, social media encompasses the various activities that integrate technology, social interaction, and content creation. Through social media, individuals can create Web content, can organize, edit or comment on content, as well as combine and share content on their own website or on someone else’s. Social media uses many technologies and forms, including Web feeds, blogs, wikis, photography, and video sharing, web logs, journals, diaries, chat rooms, bulletin boards, affinity web sites, podcasts, social networking, fansites, mashups, and virtual worlds.

UNDERSTAND YOURMST EMPLOYEE RIGHTS AND RESPONSIBLITIES IN USING SOCIA MEDIA Use MST employees should use good and ethical judgment when using social media. To the extent your that social media use impacts MST, District employees and clients, employees should follow District policies and regulations as applicable, including but not limited to those that protect individual privacy rights, anti-discrimination and harassment policies, the anti-workplace violence policy and other relevant District policies.

ATTACHMENT 1


Employees should Kkeep in mind that if your individual conduct adversely affects yourtheir job performance, the performance of your co-workers, is detrimental to the mission and function of the District, or otherwise adversely affects members of the public served by the District, people who work on behalf of the District, or the District’s legitimate business interests, the District may take disciplinary action against you the employee up to and including termination.

Employees should Kkeep in mind that you they are more likely to resolve work-related complaints by speaking directly with your their co-workers or via other channels such as by speaking with the District’s Human Resources Department, or by filing an internal complaint or grievances, if applicable. Nevertheless, if you employees decide to post complaints or criticism, they should avoid using statements, photographs, video, or audio that reasonably could be viewed as malicious, obscene, or threatening or that might constitute harassment or bullying. Examples of such conduct might include offensive posts that could contribute to a hostile work environment on the basis of race, religious creed, color, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, or any other status protected by the law orf District policy. Examples of threatening conduct include posting material that would make a reasonable person afraid for his or her safety or the safety of his or her family.

Employees must Sstrive for accuracy and full disclosure in any blog or post. Includinge a link to your sources of information is advisable. If youemployees make a mistake, they must correct the information or retract it promptly.

Employees are advised to Nnever post any information or rumors that you are known to be false or possibly untrue about the District, your co-workers, District clients, or people working on behalf of the District.

Employees mayDo not disclose information that may violate District, client or employee rights. For example, do employees may not disclose another individual’s social security number, medical information, financial information or personal data in a manner that violates that person’s rights.

If you an employee publishes a blog or post online related to the work you they do or subjects associated with the District, employees must make it clear that youthey are not speaking on behalf of the Districts. Employees are advised It is best to include a disclaimer such as “The postings on this site are my own and do not necessarily reflect the views of the District.”

If you an employee wants to keep personal life separate from your professional or work life, the use of privacy settings to restrict personal information on public sites is advisable. Employees should carefully Cconsider who youthey invite or accept to join your their social network as those individuals will have access to your their profile, photographs, etc.

Employees should Uunderstand that even if you they have private settings, those you invited into yourtheir network can easily, print, save, cut, paste, modify or publish anything you an employee posts. Material can be achievedarchived on the Internet even after you and individual removes it.

MST EMPLOYEES USING SOCIAL MEDIA AT WORK


You mustEmployees may never use District Electronic Communications Resources, or work time, for your personal social media use. You Employees may use social media only a rest break, during a meal break or during other off-duty time. Do Employees may not use District email addresses to register on social networks, blogs or other online tools utilized for personal use.

MST SOCIAL MEDIA SITES MST uses social media to inform the public about MST happenings including but not limited to meeting announcements, community events attended by MST outreach personnel, schedule and routing changes, service alerts, promotions, Throwback Thursday, and other community engagement.

Administration of social media sites shall reside with the Marketing Department. The following administrative guidelines apply to the administration of social media:

1. The Marketing Department will create, review, and/or approve of official MST socialmedia accounts which include, but are not limited to, Facebook, Twitter, Instagram, andYouTube.

2. All MST social media accounts shall clearly indicate they are maintained by MST andshall include MST contact information.

3. Employees representing MST on social media accounts shall post as a representative ofMST, and not post their own opinions. Posted content should be pertinent to MST’smission and values.

4. Employees and contractors who conduct official business on MST social media accountsare responsible for complying with MST policies, rules and regulations, as well asapplicable federal, state and local laws, regulations and policies such as copyright, FirstAmendment and privacy laws (e.g. HIPPA).

5. Individual employees who are granted access to post on social media accountsrepresenting MST isare up to the sole discretion of the General Manager/CEO or his/herdesignee, and administrators of the accounts can be added or terminated at any timefor any reason by the General Manager/CEO or his/her designee.

Social media content shall be consistent with MST’s mission and goals. As such, the Marketing Department shall monitor all content on MST’s official social media sites to make certain that branding and messaging is consistent with the agency’s goals.

MST reserves the right to remove posted content including comments on MST’s official sites that:

• is racist, sexist, homophobic, sexually explicit, abusive or otherwise objectionable• contains swear words or other language likely to offend• could break the law or condone or encourage unlawful activity (this includes breach

of copyright, defamation and contempt of court).• is seen to impersonate someone else


• shares personal information, including phone numbers, social security numbers oraddresses

• describes or encourages activities which could endanger the safety or well-being ofothers

• is considered to be 'spam' (posts containing the same message posted multipletimes or multiple, excessive comments that are not relevant or related to existingcontent)

• contains personal or offensive comments about Facebook users or people who workfor MST, which may be considered harassment

• is factually inaccurate or libelous and thus could mislead or misinformreaders/followers

MEDIA CONTACTS Employees should not speak to the media on the District’s behalf. Direct all question from the media to the District’s Public Information Officer. The District’s Public Information Officer is the District’s General Manager/CEO or an individual they designate.

FOR MORE INFORMATION If you have questions or need further guidance, please contact the District’s Director of Human Resources and Risk Management, Director of Planning and Marketing, or Public Information Officer.


Agenda #3-12September 10, 2018 Meeting


From: C. Sedoryk, General Manager/CEO

Subject: Board Committees

RECOMMENDATION:

Receive corrected MST Committee Assignments.

FISCAL IMPACT:

None.


The Monterey-Salinas District By-laws allow the Board to form committees to provide advice and recommendation to the Board of Directors on policy matters relative, but not limited to transportation services, facilities, compensation and benefit programs, legislation, marketing and finances affecting the District. These committees shall be members of the Board of Directors as selected by the Chair and such other persons, including District staff and public members as selected by the Board.

Article VII – Board Responsibilities – of the MST Bylaws states that, "subject to the will of a majority of the Board, the Chair may establish permanent and ad hoc committees as determined necessary.” Your Board has adopted, as a strategic goal, to implement board protocols and best practices to achieve effective and efficient board operations and board meeting management.

Your board approved the following alternative board committee structure at the 2018 Strategic Planning Workshop:

ALTERNATIVE BOARD COMMITTEE STRUCTURE:

1. Board Operations Performance Committee (BOPC)

Purpose:To provide policy direction to the Board and monitor performance in areas of Transit,ADA Paratransit and Mobility Management Service Design/Service Delivery, CapitalInvestment Requirements, Capital Projects, Transit Facilities/Customer Amenities,Asset Management, Labor Relations, and Safety/Security.


Beginning September 2018, the Operations Performance Committee (BOPC) will meet prior to the regular MST board meeting on every odd month (e.g., October, December, February . . . ), unless otherwise noted.

2. Board Administrative Performance Committee (BAPC)

Purpose:To provide policy direction to the Board and monitor performance in areas ofFinance and Budget, Procurement, Legislative, Intergovernmental Relations,Business Development, Planning, Marketing, and Customer Service, RegulatoryCompliance, Risk Management, Employee Compensation/Benefit Programs, andInformation Technology.

Beginning October 2018, the Administrative Performance Committee (BAPC) willmeet prior to the regular MST board meeting on every odd month (e.g., September,November, January . . . ), unless otherwise noted.

3. Ad hoc Committees

Purpose:The chair may appoint ad hoc committees to provide policy direction to the Board asneeded on a variety of issues that may including, but not limited to: boardgovernance, board strategic planning, reviewing overall organizational performance,CEO performance, general counsel performance, board officer nominations, or toadvise BOPC and BAPC on matters of special concern.

DISCUSSION:

Your Board received a copy of committee assignments that was found to contain errors. Attached are the corrected MST Committee Assignments appointed by your Chair, Mike LeBarre.

PREPARED BY: ____________________________________ Carl G. Sedoryk

ATTACHMENT– 2019 MST Committee Assignments


2019 MST Committee Assignments

Jurisdiction Operations Committee

Administration Committee

Hardy City of Carmel-by-the-Sea • Clark City of Del Rey Oaks Vice-Chair Bonincontri City of Gonzales • Martinez City of Greenfield • LeBarre (Chair) City of King City

O’Connell City of Marina • Albert (Vice-Chair) City of Monterey Chair Alejo County of Monterey • Cuneo City of Pacific Grove • Barrera (Past Chair) City of Salinas Chair Carbone City of Sand City • Pacheco City of Seaside • Velazquez City of Soledad Vice-Chair


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From: Mike Butler, Marketing and Customer Service Manager

Subject: 2018 Market Research Report - Riders, Community, and Free 40s

RECOMMENDATION:

Receive presentation on the 2018 Rider, Community, and Free 40s Market Research Report.

FISCAL IMPACT:

$46,784.97 in funds which are identified for the 2018 Passenger and Non-Passenger Surveys are in MST’s FY2018 budget.


This satisfies MST’s Strategic Plan goals and objectives Strategic Priority 6: to enhance the satisfaction of our customers and other key stakeholders by Tactic b. conducting attitude and opinion surveys to study and gauge the satisfaction of riders and non riders in the community.

Your Board also approves expenditures exceeding $25,000 and this expenditure was approved by your Board in March 2018.

DISCUSSION:

Public transit agencies regularly conduct these surveys to gauge opinions of customers and to find out information about non-users of public transit. This data can then be used to improve services for existing passengers as well as to increase ridership by marketing MST more effectively to non-riders. These surveys should be conducted approximately every two years to ensure data is current and remains valid as economic, social, and population conditions change. The previous comprehensive survey was conducted in the summer of 2016.

A contract with Moore & Associates was approved to conduct a passenger and non-passenger survey. During April and May, 2018, Moore & Associates collected 1,478 surveys (surpassing their goal of 950) from non-riders, riders, and free-fare-weekend riders. Nearly 50% the last category took the survey in Spanish. The results of the survey are summarized in Attachment 1 as well as in a PowerPoint presentation in

MST AGENDA / SEPTEMBER 10, 2018 MEETING / PAGE 61-a

Attachment 2. For a more detailed review of the survey results, the consultant will present to your Board the findings and highlights of this work.

Prepared by _______________________ Reviewed by _______________________ Mike Butler Carl Sedoryk

Attachment 1: 2018 Market Research Executive Summary

Attachment 2: 2018 Market Research presentation

MST AGENDA / SEPTEMBER 10, 2018 MEETING / PAGE 61-b

2018 Market Research Monterey-Salinas Transit

Final Draft Report

1. Executive SummaryIn Spring 2018, Monterey-Salinas Transit (MST) retained Moore & Associates to conduct three market research studies: an onboard (rider) survey, a community (non-rider) survey, and a targeted Free 40s onboard (rider) survey.

The goals of the onboard survey were to gain objective insight of MST customer opinions spanning across many regular MST service lines, and to compile a demographic profile of the typical MST rider. The objective of the community survey was to engage residents of Monterey County who do not currently patronize MST, and assess their perceptions of the service as well as identify barriers to transit use. The goal of the onboard Free 40s survey was to gain insight into rider characteristics and sentiments on the recently implemented program.

Chapter 2 of this report analyzes the rider survey, Chapter 3 analyzes the community survey, and Chapter 4 analyzes the Free 40s survey. The survey instruments and simple frequencies are included in the Appendices.

The majority of rider and non-rider surveys were collected via intercept methodology between Friday, May 18, 2018, and Monday, May 21, 2018. Rider surveys were collected according to a route-specific sampling plan. The community survey was fielded at activity centers throughout Monterey, Salinas, and other nearby areas. The Free 40s survey was conducted via intercept methodology on targeted routes between Saturday, April 14, 2018, and Sunday, April 15, 2018. In total, 655 surveys were collected for the rider survey, 439 surveys were collected for the community survey, and 384 surveys were collected for the Free 40s survey. All surpassed the targets of 375, 375, and 200 surveys, respectively.

Key findings Rider survey The profile rider is an English-speaking person under 35 years of age, currently employed, with an annual household income of $20,000 or less. Survey participants were ride-dependent, with nearly 68 percent citing lack of access to a personal vehicle as the reason for riding public transit. More than half of respondents indicated not having a valid driver license. Slightly more than half of respondents ride five or more days per week.

Seven out of ten attributes scored positive scores utilizing a five-point scale. The highest score of 3.55 was “safe driving” while the lowest score of 2.87 was “how often buses run”. The “overall impression of MST” scored 3.28. Each attribute had a lower score in 2018 than 2016.

Nearly 60 percent of respondents would ride more often “if buses were on time more often”. Nearly half would ride more often “if there were less need to take more than one bus to complete their trip”. Conversely, more than half of respondents would ride less often “if buses ran less often”. Nearly half would ride less often “if fares went up”.

Moore & Associates, Inc. | July 2018

1

ATTACHMENT 1

MST AGENDA / SEPTEMBER 10, 2018 MEETING / PAGE 61-c

2018 Market Research Monterey-Salinas Transit

Final Draft Report Community survey The profile non-rider was an English-speaking person age 34 years or under who is currently employed with an annual household income of $40,000 or more.

On a five-point scale, community respondents agreed “MST provides transportation for seniors and persons with disabilities” (score of 4.27) and least with “MST is cheaper than driving” (score of 3.86).

More than 40 percent of respondents indicate the most likely reason for not riding MST is “happy driving their vehicle” followed by almost a quarter of respondents “needing their vehicle during the day”. The only possible improvement which could encourage ridership is “if buses ran more often” (29 percent).

Free 40s survey The profile Free 40s rider is 35 years old or older with an annual household income of $20,000 or less, lives in Salinas, and speaks only Spanish at home. Two-thirds of riders take MST due to lack of access to a vehicle.

Nearly 70 percent of Free 40s respondents would ride more often if there was “more weekend service” and more than 62 percent would ride more often with “more weekday service”. Nearly half of respondents would ride less often for “increased fares”, 45 percent would ride less often if “frequency of service” was reduced or if “the Free 40s program ended”.

Conclusions All survey groups had favorable impressions of MST. Most riders are dependent on MST for mobility, and most non-riders rely on their personal vehicles.

MST riders gave negative scores to the attributes of “price/cost”, “hours of operation”, and, “how often buses run”, while all other attributes dropped from the 2016 survey. MST may wish to further look into the matter of this negative trend.

Riders were most interested in on-time performance while non-riders and Free 40s riders were most interested in increased frequency. The highest rider scores of “safe driving”, “helpfulness of drivers”, and “bus cleanliness” illustrate the positive riding experience when onboard. While riders and non-riders share a desire for changes in scheduling and on-time performance, the experience onboard is considered positive. Many non-riders indicated increased frequency as a motivator for ridership. Overall, attribute scores in 2018 declined from 2016. We recommend MST marketing focus on service frequency, cost savings of public transportation versus personal vehicle, and on-time performance.

Moore & Associates, Inc. | July 2018

2

MST AGENDA / SEPTEMBER 10, 2018 MEETING / PAGE 61-d

Project Objectives• Rider• Non-rider• Free 40s

2

Rider Survey: Methodology

3

• Intercept• Bilingual survey instrument• 656 valid responses

ATTACMENT 2

MST AGENDA / SEPTEMBER 10, 2018 MEETING / PAGE 61-e

Rider Survey: ProfileAge 34 years

49.6%

Currently employed 58.1%

Annual household income $20,000 52.1 %

No access to personal vehicle 67.7%

4

Rider Survey: Attribute Ratings of possible 5 points

Highest:

Safe driving 3.55Lowest:

How oftenbuses run 2.87

Overallimpression: 3.28

All attribute scores declined from 2016

5

3.28

2.87

2.90

2.95

3.25

3.37

3.21

3.17

3.31

3.55

4.34

4.33

4.42

4.00

4.09

4.27

4.60

0 1 2 3 4 5

Overall impression of MST

How often buses run

Hours of operation

Price/cost

Helpfulness of customer service staff

Helpfulness of drivers

Availability of service information

Bus stops/amenities

Bus cleanliness

Safe driving

2016 2018

Rider Survey: Ridership Tenure

6

24.4%

9.9%

14.3%15.8%

11.6%

23.9%

32.8%

9.8% 9.4% 10.8%13.2%

24.0%

0%

5%

10%

15%

20%

25%

30%

35%

Less than one year

1 year 2 years 3 - 4 years

5 - 10 years

More than 10 years

2016 2018

MST AGENDA / SEPTEMBER 10, 2018 MEETING / PAGE 61-f

Rider Survey: Trip purpose

7

40.0%

19.4%

10.3%

20.4%

5.7% 4.1%

37.5%

12.1% 10.7%

24.9%

3.5%

11.2%

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

Work School Visiting friends/relatives

Shopping Healthcare/social

services

Other

2016 2018

Non-rider Survey: Methodology• Dual method• Sample of 439 valid responses• Qualifier questions

8

Non-rider Survey: ProfileAge 34

57.6%

Currently employed64.3%

Annual household income 40,00053.0%

9

MST AGENDA / SEPTEMBER 10, 2018 MEETING / PAGE 61-g

Non-rider Survey: Support for Public Transit

10

of possible5 points

4.00

3.86

4.13

4.27

3.99

3.95

3.93

4.56

4.10

4.52

4.62

4.22

4.32

4.29

1 2 3 4 5

MST supports the local economy.

MST costs less than driving.

MST provides transportation for low-income residents.

MST provides transportation for seniors and persons with disabilities.

MST reduces pollution.

MST improves parking availability.

MST reduces traffic.

2016 2018

Highest:

MST provides transportation for seniors and persons with disabilities.4.27

Lowest:

MST is cheaperthan parking. 3.86

Non-rider Survey: Perceived Barriers

11

2.7%

8.0%

44.6%

8.2%

7.7%

9.1%5.7%

27.3%

9.6%

12.1%

14.1%

23.0%

5.6%

9.9%

35.1%4.1%

2.2%

6.1%

2.9%

22.3%

2.2%

6.5%

8.2%

17.2%

0% 10% 20% 30% 40% 50%

Other.

I don't know how to use the bus.

I'm happy driving my vehicle.

It does not go where I need to go.

I prefer to travel alone.

It costs too much.

I'm concerned about safety onboard.

I need my vehicle during the day.

It is not reliable.

It does not travel when I need to.

It does not run often enough.

It takes too long.2016

2018

Most common response:

“I’m happydriving myvehicle.” 44.6%

Second mostcommon:

“I need myvehicle duringthe day.” 27.3%

Non-rider Survey: Potential Motivators

12

28.9%

13.4%

10.7%

9.1%

15.7%

23.2%

29.2%

27.1%

4.1%

10.9%

10.2%

17.7%

21.5%

21.3%

31.0%

0% 5% 10% 15% 20% 25% 30% 35%

Nothing would encourage me to ride MST.

If MST served new destinations.

If buses were on time more often.

If buses started running earlier.

If buses ran later in the evening.

If stops were more conveniently located.

If buses ran more often.

If each trip took less time.

2016 2018

Most common response:

“If buses ranmore often.”29.2%

MST AGENDA / SEPTEMBER 10, 2018 MEETING / PAGE 61-h

Free 40s Survey: Methodology

13

• Routes 41, 42, 44, 45, and 49• Bilingual survey instrument and surveyors• 384 valid responses

Free 40s Survey: Profile

64.6%Annual household $20,000

77.8%Lives in Salinas

80.2%Speaks only Spanish at home

41.7%Lacks access to a personal vehicle

67.2%

14

15

Most commonpositive response:

“More weekendservice” 69.6%

Most commonnegative response:

“Increased fares” 49.8%

62.3

% 69.6

%

26.4

%

19.6

%

29.6

%

21.7

%

32.4

%

29.2

%

24.2

%

9.7%

8.9%

45.3

%

37.4

%

31.9

%

49.8

%

34.7

%

23.5

%

45.1

%

28.1

%

21.5

% 28.3

%

43.0

%

38.5

%

28.5

%

32.8

%

47.3

%

30.7

%

0%

10%

20%

30%

40%

50%

60%

70%

More weekday service

More weekend service

Reduced frequency of service

Reduced evening service

Less need

… ot

Increased fares

Fewer late

buses

Mobile fare

… tnemyap

Ending the "Free 40s" program

Moreoften

Lessoften

Nodifference

Free 40s Survey: Impacts of Change

MST AGENDA / SEPTEMBER 10, 2018 MEETING / PAGE 61-i

Free 40s Survey: Ridership Tenure

16

16.5%

5.8%7.3%

13.1%

17.5%

39.8%

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

Less than one year

1 year 2 years 3 – 4 years 5 - 10 years More than 10 years

n = 384Most common response:

“More than10 years”39.8%

I rode MST before the Free 40s

78.7%

I did not ride MST before the Free 40s

21.3%

n = 371

Free 40s Survey: Previous Ridership

17

Free 40s Survey: Annual Household Income

18

47.1%

30.7%

14.9%

4.2%1.9% 1.1%

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

50%

Less than$10,000

$10,000 -$19,999

$20,000 -$39,999

$40,000 -$59,999

$60,000 -$74,999

$75,000 -$99,999

n = 371

MST AGENDA / SEPTEMBER 10, 2018 MEETING / PAGE 61-j

Discussion/Questions

19

MST AGENDA / SEPTEMBER 10, 2018 MEETING / PAGE 61-k

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From: K. Halcon, Human Resources Manager

Subject: Amendment of Anti-Harassment and Bully Policy

RECOMMENDATION:

Approve the amendment to the Anti-Harassment and Bully Policy

FISCAL IMPACT:

None.


Staff is updating the Anti-Harassment and Bully Policy due to the amendment to AB1825 to include additional language to clarify the employer’s obligations. There was also the adoption and passage of AB1661, AB2053 and AB396 to include new designations under the protected characteristics. Your Board approves all new policies and/or amendments.

DISCUSSION:

Monterey-Salinas Transit has updated our existing Anti-Harassment Prevention policy to include Anti-Bullying protections as recommended under AB1661 and AB1825. Staff has also updated our policy to include the added protected characteristics such as; gender expression, gender identity and transgender. Nothing contained in the policy shall be deemed to supersede the provisions of federal law and state law.

The update to the policy gets us back into written compliance within State laws and provides clarification to our workforce what is appropriate behavior within the work environment. The updated policy provides clarification to MST’s complaint procedures in the event an employee needs to file a complaint with MST EEO Officer, Deanna Smith, MST Compliance Analyst.

Staff recommends that the Board adopt the updated Anti-Harassment and Bullying Policy.

MST AGENDA / SEPTEMBER 10, 2018 MEETING / PAGE 61-l

PREPARED BY: ________________________ REVIEWED BY: ______________________ Kelly Halcon Carl G. Sedoryk

Director of HR & Risk Management General Manager/CEO


Anti-Harassment & Bullying Policy

Monterey-Salinas Transit District (MST) is committed to ensuring that all employees are treated with dignity and respect by providing a work environment free from discrimination, harassment, bullying, and retaliation. This policy applies to all employees, trainees, applicants, contractors, and members of the public, including MST’s passengers. This policy has been approved and developed in consultation with MST’s management, legal counsel, ATU leadership, and MSTEA leadership. This policy may be amended as appropriate, and MST employees will be notified of any policy changes.

This policy covers harassment or bulling occurring both in and out of the workplace, such as on business trips or at work-related events or social functions. This policy includes bullying and harassment by employees of other employers; contractors; vendors; and members of the public, such as passengers or visitors to MST properties. The core principle of this policy is that employees must treat others with dignity and respect and should, themselves, but treated with dignity and respect. Employees should always consider whether a reasonable person would find their conduct or words to be offensive.

All employees are required to review and understand their obligations under this policy. Harassment, bullying or retaliation by an MST employee will be treated as a disciplinary matter up to and including termination of employment.

MST takes all allegations of harassment or bullying seriously and will address each promptly. Any investigation of harassment or bullying will be conducted with the greatest degree of confidentiality consistent with completing a fair and thorough investigation.

HARASSMENT “Harassment” is a serious, severe, or pervasive conduct that is unwanted or offensive and that has the purpose or effect of violating a person’s dignity or creating an intimidating, humiliating, hostile, or offensive environment. Bullying or unlawful discrimination or harassment based on: race, color, or national origin (including language or ancestry); religion; sex (including pregnancy, sexual orientation, gender or gender identity); age; disability (mental or physical); genetic information; veteran status; or any other category protected by applicable law will not be tolerated. Discrimination also includes treating someone less favorably because they have submitted or refused to submit to such behavior in the past.

Examples of potential harassment:

• Unwanted and inappropriate physical contact or horseplay, including touching, pinching,pushing, grabbing, unnecessary brushing against someone, invading personal space andphysical or sexual assault.

• Unwelcome sexual advances or suggestive behavior, and suggestions that sexual favorsmay further a career or that a refusal may hinder it.

ATTACHMENT 1


• Stalking or persecuting a person with unwanted attentions, gifts or messages.• Continued suggestions for dating, romance, or social activity after it has been made clear

that the suggestions are unwelcome.• Sending or displaying material that is pornographic or that a reasonable person may find

offensive (including e-emails, text messages, video clips and images sent by mobilephone or posted on the internet).

• Offensive or intimidating comments or gestures, or insensitive jokes or pranks thatundermine the dignity of the person.

• Mocking, mimicking, or belittling a person’s disability or age.• Racist, sexist, homophobic or ageist jokes, or derogatory or stereotypical remarks about a

particular ethnic, social, linguistic or religious group, or gender.• Outing or threatening to out someone as gay or lesbian.• Shunning someone, for example, by deliberately excluding them from a conversation or a

workplace social activity.

BULLYING “Bullying” is offensive, intimidating, malicious, or insulting behavior involving the misuse of power that makes a person feel vulnerable, upset, humiliated, undermined, or threatened. “Power” does not always mean being in a position of authority, but can include both personal strength and the power to coerce through fear or intimidation. Bullying can take the form of physical, verbal, or non-verbal conduct.

Examples of potential bullying:

• Shouting at, being sarcastic towards, ridiculing or demeaning others.• Physical or psychological threats.• Acts of physical or psychological violence.• Creation of arbitrary standards for one person, imposing unrealistic demands,

micromanaging work, or using supervision to intimidate a person.• Inappropriate, exaggerated or untrue derogatory remarks about someone’s performance,

particularly in front of others.• Sabotage of another person’s work.• Abuse of authority or power by those in positions of seniority.• Deliberately excluding someone from meetings or communications without good reason,

or encouraging others to do so.• Stealing credit for another’s work.

Legitimate, reasonable, and constructive criticism of a worker’s performance or behavior, including appropriate disciplinary action; or reasonable instructions given to workers in the course of their employment is not an example of bullying or harassment.

REPORTING ANY BREACH OF THIS POLICY Everyone has a responsibility to help protect MST’s reputation and to prevent unethical or unlawful actions from occurring in the workplace.


MST realizes that it can be difficult to raise a sensitive issue, especially if it involves a co-worker or a situation within your work area. However, employees having any information about activities or behavior that conflicts with or could be perceived to conflict with this policy or another law or regulation, have a responsibility to promptly inform MST.

You should report all potential violations to one or more of the following:

• A supervisor• The Human Resources Department• Compliance Analyst• Union Representative

MST strives to maintain the greatest degree of confidentiality consistent with its legal obligations to respond to complaints, including investigations, remedial actions, and if required, reporting to appropriate enforcement agencies. MST will promptly conduct a fair, timely and thorough investigation. Employees may be compelled to respond to an investigation, and may be disciplined for failure to do so, up to and including termination.

MST prohibits retaliation against persons who seek to enforce their legal rights or the provisions of this policy. MST will not take action against an employee for any violations reported in good faith. If a violation is found, MST will take appropriate remedial action, which may include discipline up to including termination. Any disciplinary action taken will remain private and confidential to the extent possible. Any employee believing that they or someone else has been retaliated against for reporting a violation of this policy should contact Human Resources or the Compliance Analyst.

Employees also have the option to report a potential violation, including retaliation, to the Federal Equal Employment Opportunity Commission (EEOC) or the California Department of Fair Employment and Housing (DFEH).

ACKNOWLEDGEMENT As an employee of MST, you have the responsibility to abide by this policy. We ask you to sign this document to indicate that you have read, understand and are committed to upholding this policy.

________________________________________ Employee Name (Please print)

_______________________________________ Employee Signature

________________________ Date

U:\GENERAL (NEW)\MST - Main Files\HR Matters\Draft 2015 Harassment Prevention Policy (d&l).docx


Blank Page



____________________________________________________________________


From: K. Halcon, Human Resources Manager

Subject: New MST Gym Use Waiver and Policy

RECOMMENDATION:

Approve the developed MST Gym use policy and waiver of liability.

FISCAL IMPACT:

None.


Staff has developed a new waiver of liability and policy of use for MST’s gym facilities.

DISCUSSION:

In the design of the remodeled Monterey Bay Operations and Maintenance Facility (TDA), staff designed a gym facility for our employees. The hope for the build of the new gym was to promote a healthy lifestyle for our employees who primarily lead a sedentary job. In January of 2018, MST started our wellness program with the intention of having our gym be part of our overall wellness program.

MST’s waiver and the policy for use of the gym are based on the model developed by the City of Clovis. While MST wants to encourage our employees to continue to exercise and stay healthy, we want them to do so safely and under the guidance of their primary treating physicians. In order for an MST employee to gain access to the gym, they will need to sign a waiver of liability, join MST’s Wellness program, provide a doctor’s note and sign the policy of the rules of use.

Staff recommends that the Board adopt the waiver of liability and the policy of use for the MST gym.

PREPARED BY: ________________________ REVIEWED BY: ______________________ Kelly Halcon Carl G. Sedoryk

Director of HR& Risk Management General Manager/CEO


Blank Page


MST GYM POLICY AND PROCEDURES Adopted:

OBJECTIVE: The following policy and procedures have been set up to serve participants and to make the gym more enjoyable and safe for all of its users.

UTILIZATION MST’s gym is for the use of current MST employees who have been cleared by their primary treating physician and who have joined MST’ wellness program.

ATTIRE 1. Appropriate closed-toe footwear is mandatory. No bare feet, sandals, slippers, water

shoes or heeled shoes. MST management reserves the right to judge the acceptability ofthe footwear.

2. Shirts must be worn at all times. Full length t-shirts and tank tops are acceptable. Baremidriffs are not allowed.

3. Jeans (full length or cut-off) or pants (with belts or exposed metal) that result in damageto equipment upholstery will not be allowed in the gym.

Towels 1. To protect the equipment and improve sanitations, all participants are asked to bring a

towel into the gym.2. All participants will wipe down equipment with towel after use.

Personal Belongings 1. Coats, books, bags, etc. cannot be left near exercise equipment or carried throughout

the gym.2. All personal belongs must be placed in a locker in the locker rooms provided by MST.

MST is not responsible for personal articles left in the MST gym.General MST Gym Policies

1. Food and beverages are prohibited except closed, plastic containers of water.2. Only MST employees are allowed in the MST gym at any time.3. Profanity, abusive language or flagrant behavior will not be tolerated. Persistent use of

such behavior, deemed unacceptable by MST management, will result in suspension ofutilization privileges and disciplinary action up to an including termination ofemployment.

4. Eating foods including but limited to chewing gum and sunflower seeds are notpermitted.

5. The use of tobacco products is prohibited in all forms including smoking, vaping andsmokeless as other smoking, vaping and chewing products are prohibited. .

6. No spitting or expectoration is allowed.7. Damaged or defective equipment should be reported immediately to the MST

communications center staff.

ATTACHMENT 1


8. Do not remove any signage from damaged or defective equipment.9. Limit working out in groups to a maximum of five people so everyone can enjoy the MST

gym.10. If there are employees waiting to use the equipment, please limit your use to the

equipment in 30 minute intervals.Equipment Policies Proper utilization for free weights and resistance machines are required. MST staff cannot provide guidance of proper use on equipment or provide exercise prescription. Personal trainers, not employed by MST, are not permitted to provide paid services in MST’s gym. MST employees who intend to use the gym are encouraged to seek professional advice on proper use of equipment from trained professionals.

General Equipment Policies • Gym equipment is not permitted to leave MST’s gym at any time.• Outside fitness equipment is not permitted in MST’s gym. This includes, but is not

limited to, jump ropes, cable attachments, head harnesses and dip/pull-up belts.Free Weights 1. Do not drop the weights.2. Re-rack your weight plates, dumbbells, and/or barbells after you are finished using

them.Resistance (Plate loaded and selectorized) Equipment 1. Do not drop the weight stack. Use smooth motions, do not jerk the weights.2. Warm up and cool down exercises are recommended.3. Avoid resting on machines between sets. Please allow other participants to “work in”

between sets.Cardiovascular Equipment 1. Users may be required to sign up on a waiting list for each individual machine.2. Limit your work out to 30 minutes during peak usage times. When people are waiting,

machines must be forfeited to the next user at the end of the 30 minutes.3. Individuals on sign-up lists have priority and mist be present to being using the

equipment when their name is called; otherwise their place will be forfeited and thename will be removed from the list.

4. Please wipe down equipment after use with a towel. Please do not spray directly on thedisplay panels.

If you have any questions or concerns, please inform the staff o duty or leave a not for MST management. Serious consideration will be given to all suggestions. MST management reserves the right to judge the level of acceptability on all policies and procedures.


Liability Waiver for Employees Using the MST Employee Gym Facility

ACKNOWLEDGEMENT AND RELEASE OF LIABILITY

I request authorization for myself to use the MST Employee Gym Room. I acknowledge that use the MST Employee Gym Room by me is expressly conditioned on my agreement to each of the term of this document. I acknowledge and agree as follows:

1. Use of the MST Employee Gym Room involved physical exercise, sport, andrecreational activities that may cause injury. I understand that there is an inherent risk ofinjury when choosing to participate in any physical exercise, sport, wellness, and/orrecreational activities. My use of the MST Employee Gym Room is a voluntary activity inall respects and I assume all risks of injury and illness that may result from such use.This includes any sponsored group activities or individual use of the facility or exerciseequipment.

2. As the participant, I recognize and acknowledge that there are risks of physical injuryand I agree to assume the full risk of any injuries (including death), damages, or losswhich I may sustain as a result of participating in any and all activities arising out of,connected with, or any way associated with my use of the MST Employee Gym Room. Iacknowledge that participation and use of the MST Employee Gym Room is voluntary.

3. I, on behalf of myself, do hereby fully release and discharge Monterey-Salinas Transitand their agent, employees and sponsors, and those whose facilities are being used forthis program (collectively, the “Released Parties”) from any and all liability, claims andcauses of action from injuries and illness (including death), damage or loss which I mayhave or which may accrue to me on action of participation in all activities utilizing thefacility. This is a complete and irrevocable release and waiver of liability. Specifically,and without limitation, I, on behalf of myself, hereby release the Released Parties fromany liability, claim or cause of action arising out of the Released Parties’ negligence. I,on behalf of myself, covenant not to sue the Released Parties for any alleged liabilities,claims, or causes of action released hereunder.

4. I further agree to indemnify and hold harmless and defend the Released Parties fromany and all claims resulting from injuries or illness (including death), damages orlassloss, including, but not limited to attorneys’ fees, sustained by me arising out ofconnected with, or in any way associated with, the MST Employee Gym Room.

5. In the event of any emergency, I authorized the Released Parties to secure from anylicensed hospital, physician and/or medical personnel any treatment deemed necessaryfor my immediate care and agree that I will be responsible for payment of any all medicalservices rendered.

6. I understand that I should consult with a physician before I undertake any physicalexercise program. I certify that I am in good health and sufficient physical condition toproperly use the MST Employee Gym Room; that I am knowledgeable about the properuse of any equipment that I will use and the rules of any activities that I will participate in;and that I will carefully read the operating instructions for any MST Employee GymRoom equipment prior to use and will operate such equipment in strict accordance withinstructions.

7. The Released Parties are not responsible for any loss or theft of personal propertybrought to or left in the MST Employee Gym Room and I release Monterey-SalinasTransit district from any liability for such loss or theft.

ATTACHMENT 2


8. I understand and agree to adhere to Monterey-Salinas Transit District, the MSTEmployee Gym Room’s policy and rules as listed in the attached policy.

I have read and fully understand this Acknowledgement and Release of Liability set forth above, including the permission to secure medical treatment and the release of all claims, including claims for the negligence of the Released Parties. I am 18 years old or older. I understand that my signed waiver will be retained in my employee personnel file. This document is binding upon me and my heirs, children, wards, personal representatives and anyone else entitled to act on my behalf.

Signed: ________________________________________________________

Printed Name: ___________________________________________________

Department:____________________________________________________

Date:__________________________________________________________




From: Hunter Harvath – Assistant General Manager

Subject: Mobility Training Center Project – 15 Lincoln Avenue, Salinas

RECOMMENDATIONS:

Authorize expenditure of up to $165,000 to build a Mobility Training Center at 15 Lincoln Avenue in Salinas, funded by Measure Q sales tax revenues.

FISCAL IMPACT:

Up to $165,000, to be funded from MST’s Measure Q sales tax revenues for mobility projects and services for seniors, veterans and persons with disabilities.


Your Board authorizes expenditures in excess of $25,000.

DISCUSSION:

In July of 2018, MST Mobility staff began occupying rental office space at 15 Lincoln Avenue in Salinas. One of the primary activities that occur at this location is in-person assessments for persons with disabilities who are seeking to be certified for the MST RIDES program. This rigorous assessment evaluates individuals with regards to their physical and/or cognitive abilities in accessing MST buses and bus stops. While part of the assessment consists of an office interview, an important component involves walking with the person to an MST bus stop, waiting for a bus to arrive, and evaluating whether the person is actually able to board the bus. This process often creates delays to the in-service bus as the disabled individual attempts to board the vehicle.

To avoid these delays, and to be able to conduct assessments in inclement weather, staff is seeking approval to construct a simulated environment indoors at the MST Mobility Services Center. This Mobility Training Center would have sidewalks, curbs, pedestrian signals and other street amenities as well as wheelchair lifts and fare boxes similar to those that customers would encounter when boarding an MST bus. Staff is modeling the design on a similar – albeit significantly larger – facility in Las Vegas, Nevada. With your Board’s approval, the Mobility Training Center would be constructed in the “unfinished” portion of the Mobility Services Center and would consist of the following general categories of expenditures:


Cost Est. Expenditure Category $20,000 Design & Permits $82,700 Construction $45,000 Equipment

$147,700 Project Cost Subtotal $ 17,300 Project Contingency (approximately 10%)

$165,000 Project Cost Grand Total

PREPARED BY: __________________ REVIEWED BY: _____________________ Hunter Harvath Carl G. Sedoryk

Assistant General Manager General Manager/CEO




From: Hunter Harvath, Assistant General Manager

Subject: California State Ballot Measure Proposition 6

RECOMMENDATION:

Adopt an “Oppose” position on California State Proposition 6 on the November 6, 2018, ballot.

FISCAL IMPACT:

If Proposition 6 passes, which would repeal transportation funding created last year by SB 1, MST would lose approximately $3 million in state revenue annually.


Your Board is empowered to adopt official positions for the District on major legislative issues such as Proposition 6. DISCUSSION:

Senate Bill 1 (SB 1), approved by the California Legislature with the constitutionally required 2/3rds majority in April 2017, is a comprehensive revenue generating mechanism that provides the first significant, stable, and on-going increase in state transportation funding in more than two decades. While much of this revenue is dedicated to highways and roads, MST as a transit district has begun to program and receive its share of SB 1 funds to support current transit services, to maintain its assets in a state of good repair, and to initiate planning for future transit projects that would relieve congestion throughout the county. A major component of SB 1 is an increase in the state gas tax paid per gallon at the pump by the general public.

Since the passage of SB 1, a statewide anti-tax campaign began to collect signatures in order to put a repeal of SB 1 on the November 2018 ballot. On Monday, June 25th, this statewide initiative to repeal Senate Bill 1 officially qualified for the November ballot and was subsequently given the designation of “Proposition 6”. This means that voters will now determine the fate of more than $5 billion in annual funding to repair and upgrade the state’s transportation infrastructure, including more than $1 billion a year available to public transit systems, of which, MST receives approximately $3 million annually in formula funds. In addition, MST also is eligible to compete for supplemental discretionary funds on a project-by-project basis as evaluated and awarded by the state.


To address a loss of approximately $3 million annually in formula SB 1 funds, MST would have to implement a variety of initiatives that would include reductions in transit services and/or fare increases. Not counting partnership revenues (e.g., military, trolley, CSUMB, etc.), traditional passenger fares only total approximately $4 million per year. As such, simply raising fares would not generate sufficient funds to address the $3 million loss of funds. Therefore, substantial reductions in existing bus services that are not supported by MST’s partnership programs would also have to occur.

In that regard, on July 9, 2018, your Board authorized staff to schedule public hearings to solicit input regarding potential service reductions and/or fare increases that would be necessary if Proposition 6 passes. These meetings have been scheduled as follows:

Monday, September 17, 2018 6:30 p.m. Seaside Boys and Girls Club 1332 La Salle Ave., Seaside

Tuesday, September 18, 2018 6:00 p.m. Cesar Chavez Library 615 Williams Rd., Salinas

Wednesday, September 19, 2018 6:00 p.m. Greenfield Civic Center 599 El Camino Real, Greenfield

Monday, October 8, 2018 10:00 a.m. Monterey-Salinas Transit Board Room, First Floor 19 Upper Ragsdale Dr., Monterey

In advance of these hearings, staff is requesting that your Board adopt an “Oppose” position on Proposition 6 to communicate to the public clearly the adverse impacts on MST’s transit services that would result from passage of this ballot measure.

PREPARED BY: ____________________ REVIEWED BY: ____________________ Hunter Harvath Carl G. Sedoryk

.


Agenda # 7-1 September 10, 2018 Meeting


From: C. Sedoryk, General Manager/CEO

Subject: Monthly Report – June and July 2018

Attached is a summary of monthly performance statistics for the Transportation, Maintenance, and Administration departments for June and July 2018.

For the year ending June 30, 2018, MST recorded a 4% increase in fixed route passengers over the previous and achieved its highest annual ridership since 2008. MST RIDES service recorded a 17% increase in the previous year and recorded the single highest utilization in the 22 year history of the program. Large increases in passenger were recorded in the city of Salinas attributed to the free fare weekends promotion that began in August 2017 and passenger fare reductions that were provided by Measure Q funds are considered to be the primary drivers in this remarkable growth. Even with the stress on resources resulting from such sudden growth all performance goals were within standard.

Preliminary and unaudited financial results for the fiscal year 2018 show that MST ended the year adding $2.5M to reserves.

On July 8, I travelled to Sacramento to meet with Air Resources Board staff to discuss the proposed Innovative Clean Transit regulation. On July 19 I attended a meeting of the American Public Transportation Association Small Operations Committee to meet with APTA leadership and develop federal legislative strategies and tactics focusing on the needs of transit operators in smaller communities. On July 29 I attended a meeting of the California Transit Association Executive Committee in Napa, CA in the capacity as that body's chair.

Attachment #1 – Dashboard Performance Statistics June and July 2018

Attachment #2 – Operations Dept. Report –June and July 2018

Attachment #3 – Facilities & Maintenance Dept. Report June and July 2018

Attachment #4 – Administration Dept. Report – June and July 2018

Attachment #5 - FY 2018 Action Plan update - June 2018


A complete detail of Monthly Performance Statistics can be viewed within the GM Report at http://www.mst.org/about-mst/board-of-directors/board-meetings/

Prepared by:



Fiscal Years 2016-2018

MST Fixed Route

YTD Dashboard Performance Comparative Statistics

June 2018

15.28 14.77 15.41

10.0

15.0

20.0

25.0

Passengers Per Hour

4,291,895 4,234,968

4,389,764

2,550,000

2,750,000

2,950,000

3,150,000

3,350,000

3,550,000

3,750,000

3,950,000

4,150,000

4,350,000

4,550,000

FY 2016 FY 2017 FY 2018

(Total passenger boardings)

Ridership

Goal = 20 passengers p/h

Minimum = 15 passengers p/h

Goal = 4,234,968

passengers

Minimum = 4,023,219

passengers

99.96% 99.86% 99.90%

90.00%

95.00%

100.00%

FY 2016 FY 2017 FY 2018

(Percentage of scheduled trips completed)

Percentage of Service Delivered

90.4% 89.0%88.5%

70%

75%

80%

85%

90%

95%

FY 2016 FY 2017 FY 2018

(Percent of passengers within 5 minutes of scheduled arrival)

On Time Performance

15.28 14.77 15.41

5.0

10.0

15.0

20.0

25.0

FY 2016 FY 2017 FY 2018

(Passengers per hour of service)

Passengers Per Hour

4,291,895 4,234,968

4,389,764

2,550,000

2,750,000

2,950,000

3,150,000

3,350,000

3,550,000

3,750,000

3,950,000

4,150,000

4,350,000

4,550,000

FY 2016 FY 2017 FY 2018

(Total passenger boardings)

Ridership

Goal = 90% on time

Minimum = 75% on time

Goal = 99% completed

Minimum = 95% completed



Goal = 4,234,968

passengers

Minimum = 4,023,219

passengers

ATTACHMENT 1a- JUNE 2018



MST Fixed Route


June 2018

$114.52

$129.72

$138.43

$110.00

$120.00

$130.00

$140.00

$150.00

Cost Per Revenue Hour

Maximum = $139.54 per RH

Goal = 25%

Goal = $126.85 per RH

Minimum = 15%

28%27% 27%

10%

15%

20%

25%

30%

FY 2016 FY 2017 FY 2018

(Ratio of passenger fares to total operating costs)

Fare Box Recovery Ratio

19,86218,733

21,943

5,000

10,000

15,000

20,000

25,000

FY 2016 FY 2017 FY 2018

(Miles travelled between mechanical failure)

Miles Between Road Calls

257,153

231,706

289,208

0

50,000

100,000

150,000

200,000

250,000

300,000

350,000

FY 2016 FY 2017 FY 2018

(Total miles travelled between preventable collisions)

Miles Between Preventable Collisions

$114.52

$129.72

$138.43

$100.00

$110.00

$120.00

$130.00

$140.00

$150.00

FY 2016 FY 2017 FY 2018

(Total operating cost per hour of service)


Goal = 200K Miles

Minimum = 100K Miles

Goal = 15K Miles

Minimum = 7K Miles


Goal = 25%


Minimum = 15%

28%27% 27%

10%

15%

20%

25%

30%

FY 2016 FY 2017 FY 2018




FY 2016-2018

MST RIDES


June 2018

2.11 2.08 2.12

1.00

1.50

2.00

2.50

3.00

Passengers Per Hour

114,829 121,714

142,776

80,000

100,000

120,000

140,000

160,000

FY 2016 FY 2017 FY 2018

(Total cumulative YTD passenger boardings)

Ridership

Maximum =137,902 passengers

Goal = 125,365 passengers

Minimum = 1.8 passengers p/h

Goal = 2.0 passengers p/h

98,770

104,479

118,239

85,000

90,000

95,000

100,000

105,000

110,000

115,000

120,000

FY 2016 FY 2017 FY 2018

(Total cumulative YTD one-way passenger trips completed)

One Way Trips

91.3% 91.0%88.9%

75.0%

80.0%

85.0%

90.0%

95.0%

FY 2016 FY 2017 FY 2018

(Percent of trips within 15 minutes of scheduled arrival)

On Time Performance

2.11 2.08 2.12

1.00

1.50

2.00

2.50

3.00

FY 2016 FY 2017 FY 2018

(Passengers per hour of service)

Passengers Per Hour

114,829 121,714

142,776

80,000

100,000

120,000

140,000

160,000

FY 2016 FY 2017 FY 2018

(Total cumulative YTD passenger boardings)

Ridership

Maximum =137,902 passengers




Goal = 90% on time


Goal =107,613 one way trips

Maximum 118,374 one-way trips


FY 2016-2018

MST RIDES


June 2018

$63.73 $70.13 $72.81

$10.00

$20.00

$30.00

$40.00

$50.00

$60.00

$70.00

$80.00


12.8%11.7%

6.1%

4.4%

2.0%

6.0%

10.0%

14.0%

FY 2016 FY 2017 FY 2018



Measure Q

Cash Fares

Maximum = $77.14

Minimum = 10%

Goal = $70.13

Goal = 11%

66,484

77,428

71,795

10,000

30,000

50,000

70,000

90,000

110,000

FY 2016 FY 2017 FY 2018



92,764

82,842

107,802

60,000

70,000

80,000

90,000

100,000

110,000

FY 2016 FY 2017 FY 2018

(Total miles travelled between preventable collisions)


$63.73 $70.13 $72.81

$10.00

$20.00

$30.00

$40.00

$50.00

$60.00

$70.00

$80.00

FY 2016 FY 2017 FY 2018

(Total operating cost per hour of service)


12.8%11.7%

6.1%

4.4%

2.0%

6.0%

10.0%

14.0%

FY 2016 FY 2017 FY 2018



Measure Q

Cash Fares

Maximum = $77.14

Minimum = 100K Miles

Minimum = 10%

Goal = 110K Miles

Goal = $70.13

Goal = 11%

Goal = 60,000 miles

Minimum = 30,000 miles


Fiscal Year 2018

MST RIDESFinancial Performance Comparative Statistics

Month of June 2018

$4,658,476$4,596,636

$3,700,000

$3,900,000

$4,100,000

$4,300,000

$4,500,000

$4,700,000

$4,900,000

MST RIDES Total Revenue

YTD Actual and Budget

Minimum 95%

$4,658,476$4,596,636

$3,500,000

$3,700,000

$3,900,000

$4,100,000

$4,300,000

$4,500,000

$4,700,000

$4,900,000

YTD Actual YTD Budget



$4,874,206

$4,596,636

$3,500,000

$3,700,000

$3,900,000

$4,100,000

$4,300,000

$4,500,000

$4,700,000

$4,900,000

$5,100,000


MST RIDES Total Expenses


Minimum 95%

Maximum 105%


Fiscal Year 2018


Month of June 2018

$4,658,476$4,596,636

$3,700,000

$3,900,000

$4,100,000

$4,300,000

$4,500,000

$4,700,000

$4,900,000



Minimum 95%

$4,658,476$4,596,636

$3,500,000

$3,700,000

$3,900,000

$4,100,000

$4,300,000

$4,500,000

$4,700,000

$4,900,000




$4,874,206

$4,596,636

$3,500,000

$3,700,000

$3,900,000

$4,100,000

$4,300,000

$4,500,000

$4,700,000

$4,900,000

$5,100,000




Minimum 95%

Maximum 105%


Minimum = 368,505 passengers


MST Fixed RouteYTD Dashboard Performance Comparative Statistics

July 2018Fiscal Years 2017-2019



390,949 387,900

390,693

355,000

360,000

365,000

370,000

375,000

380,000

385,000

390,000

395,000

FY 2017 FY 2018 FY 2019(Total passenger boardings)

Ridership

16.59 16.50 16.11

10.00

15.00

20.00

25.00 Passengers Per Hour

Minimum = 95% completed

Goal = 90% on time


Goal = 99% completed

5.00

FY 2017 FY 2018 FY 2019(Passengers per hour of service)

90.8%

85.7%89.2%

70.0%

75.0%

80.0%

85.0%

90.0%

95.0%

FY 2017 FY 2018 FY 2019

On Time Performance

99.98% 99.80% 99.95%

90.00%

92.00%

94.00%

96.00%

98.00%

100.00%

FY 2017 FY 2018 FY 2019

Percentage of Service Delivered

(Percent of passengers within 5 minutes of scheduled arrival)

FY 2017 FY 2018 FY 2019

ATTACHMENT 1b-July 2018


MST Fixed RouteYTD Dashboard Performance Comparative Statistics

July 2018


Goal = 25%

Minimum = 15%



27%

29%

21%

10%

15%

20%

25%

30%

FY 2017 FY 2018 FY 2019(Ratio of passenger fares to total operating cost)


$126.66 $136.28

$142.91

$40.00

$60.00

$80.00

$100.00

$120.00

$140.00

$160.00

$180.00 Cost Per Revenue Hour

Minimum = 7,000 Miles

Goal = 200,000 Miles


Goal = 15,000 Miles

27%

29%

21%

10%

15%

20%

25%

30%



$126.66 $136.28

$142.91

$-

$20.00

$40.00

$60.00

$80.00

$100.00

$120.00

$140.00

$160.00

$180.00

FY 2017 FY 2018 FY 2019(Total operating cost per hour of service)


98,792

473,951

237,150

-

100,000

200,000

300,000

400,000

500,000

FY 2017 FY 2018 FY 2019(Total miles travelled between preventable collisions)


17,962

18,958

23,715

-

5,000

10,000

15,000

20,000

25,000

FY 2017 FY 2018 FY 2019


27%

29%

21%

10%

15%

20%

25%

30%



$126.66 $136.28

$142.91

$-

$20.00

$40.00

$60.00

$80.00

$100.00

$120.00

$140.00

$160.00

$180.00



98,792

473,951

237,150

-

100,000

200,000

300,000

400,000

500,000



17,962

18,958

23,715

-

5,000

10,000

15,000

20,000

25,000

FY 2017 FY 2018 FY 2019




MST RIDESYTD Dashboard Performance Comparative Statistics

July 2018Fiscal Years 2017-2019


Maximum = 11,018 passengers



9,477 9,725 12,795

-

2,000

4,000

6,000

8,000

10,000

12,000

14,000

FY 2017 FY 2018 FY 2019(Total cumulative YTD passenger boardings)

Ridership

1.43 1.41

2.03

0.50

1.00

1.50

2.00

2.50 Passengers Per Hour

Goal = 8,416 one-way trips

Maximum = 9,258 one-way trips

Goal = 90% on time


-

FY 2017 FY 2018 FY 2019(Passengers per hour of service)

90.7% 93.1% 91.7%

70.0%

75.0%

80.0%

85.0%

90.0%

95.0%

FY 2017 FY 2018 FY 2019

On Time Performance

8,177 8,171 10,605

-

2,000

4,000

6,000

8,000

10,000

12,000

FY 2017 FY 2018 FY 2019

One Way Trips

(Percent of trips within 15 minutes of scheduled arrival)

FY 2017 FY 2018 FY 2019Total cumulative TD one-way passenger trips completed)


MST RIDESYTD Dashboard Performance Comparative Statistics

July 2018


Goal = 11%

Minimum = 10%



12.9%10.5%

4.4%

4.4%

0.0%

4.0%

8.0%

12.0%



Measure Q

Cash Fares

$45.47 $51.35

$81.42

$20.00

$30.00

$40.00

$50.00

$60.00

$70.00

$80.00

$90.00

$100.00 Cost Per Revenue Hour


Goal = 110,000 Miles


Goal = 60,000 Miles

12.9%10.5%

4.4%

4.4%

0.0%

4.0%

8.0%

12.0%



Measure Q

Cash Fares

$45.47 $51.35

$81.42

$-

$10.00

$20.00

$30.00

$40.00

$50.00

$60.00

$70.00

$80.00

$90.00

$100.00



95,149 100,911 125,288

-

20,000

40,000

60,000

80,000

100,000

120,000

140,000



47,575

100,911

41,763 10,000

30,000

50,000

70,000

90,000

110,000

FY 2017 FY 2018 FY 2019


12.9%10.5%

4.4%

4.4%

0.0%

4.0%

8.0%

12.0%



Measure Q

Cash Fares

$45.47 $51.35

$81.42

$-

$10.00

$20.00

$30.00

$40.00

$50.00

$60.00

$70.00

$80.00

$90.00

$100.00



95,149 100,911 125,288

-

20,000

40,000

60,000

80,000

100,000

120,000

140,000



47,575

100,911

41,763 10,000

30,000

50,000

70,000

90,000

110,000

FY 2017 FY 2018 FY 2019




MST Fixed RouteFinancial Performance Comparative Statistics

Month of July 2018

FY 2017-2019

$3,521,784

$3,671,457

Minimum 95%$3,350,000

$3,400,000

$3,450,000

$3,500,000

$3,550,000

$3,600,000

$3,650,000

$3,700,000


MST Fixed Route Total Revenue


$3,521,784

$3,671,457

Minimum 95%$3,350,000

$3,400,000

$3,450,000

$3,500,000

$3,550,000

$3,600,000

$3,650,000

$3,700,000


MST Fixed Route Total Revenue


$3,465,085

$3,671,457

Maximum 105%

$3,200,000

$3,300,000

$3,400,000

$3,500,000

$3,600,000

$3,700,000

$3,800,000

$3,900,000


MST Fixed Route Total Expenses




Month of July 2018

FY 2017-2019

$458,243 $458,614

Minimum 95%$420,000

$425,000

$430,000

$435,000

$440,000

$445,000

$450,000

$455,000

$460,000

$465,000




$458,243 $458,614

Minimum 95%$420,000

$425,000

$430,000

$435,000

$440,000

$445,000

$450,000

$455,000

$460,000

$465,000




$514,258

$458,614

Maximum

105%

$430,000

$440,000

$450,000

$460,000

$470,000

$480,000

$490,000

$500,000

$510,000

$520,000





ATTACHMENT 2a

July 31, 2018

To: Carl Sedoryk, General Manager / C.E.O.


Cc: MST Board of Directors

Subject: Transportation Department Monthly Report June 2018

FIXED ROUTE BUS OPERATIONS:

System Wide Service: (Fixed Route & On Call Services):

Preliminary boarding statistics indicate that ridership increased by 0.62% in June 2018,(361,853), as compared to June 2017, (359,611). For the Fiscal Year – passenger boardings have increased by 3.73% as compared to last Fiscal Year.

Productivity increased slightly from June of last year (15.2) to 15.3 passengers per hour in June of this year.

Supplemental / Special Services:

June 2-3: Supplemental services were deployed in support to the annual Artichoke Festival. Services transported 420 passengers during this two day event - increasing from 297 passenger boardings from last year’s event.

System Wide Statistics:

Ridership: 361,853Vehicle Revenue Hours: 23,693Vehicle Revenue Miles: 383,280System Productivity: 15.3 Passengers Per Vehicle Revenue HourOne-Way Trips Provided: 33,109

Time Point Adherence: Of 126,532 total time-point crossings sampled for the month of

June, the Transit Master system recorded 17,504 delayed arrivals to MST’s publishedtime-points system-wide. This denotes that 86.17% of all scheduled arrivals at published time-points were on time. (See MST Fixed-Route Bus ~~ On Time Compliance Chart FY 2017 - 2018.)


Note: Service arriving later than 5 minutes beyond the published time point isconsidered late. The on-time compliance chart, (attached), reflects system wide “on-time performance” as a percentage to the total number of reported time-point crossings.

Cancelled Trips: As listed below, there were a total of twenty nine (29) cancelled trips for the month of June for both directly operated and contracted services:

Total Trips Provided: 33,109

Category MST MV %

Mechanical 8 0 27.59%

MST Collision 1 0 3.45%

Staffing Shortage 18 0 62.07%

Passenger Issue 1 0 3.45%

Equipment Shortage 1 0 3.45%

Totals 29 0 100%

Documented Occurrences: MST Coach Operators are required to complete an occurrence report for any unusual incident that occurs during their work day. The information provided within these reports is used to identify trends, which often drive changes in policy or standard operating procedures. The following is a comparative summary of reported incidents for the month(s) of June 2017 and 2018:

Occurrence Type June-17 June-18

Collision: MST Involved 6 10

Employee Injury 2 0

Medical Emergency 0 1

Object Hits Coach 3 4

Passenger Conflict 4 13

Passenger Fall 1 4

Passenger Injury 0 0

Other 1 3

Near Miss 0 0

Fuel / fluid Spill 1 1

Unreported Damage 0 4

Totals 18 40


CONTRACTED TRANSPORTATION SERVICES:

MST RIDES ADA / ST Paratransit Program:

Preliminary boarding statistics for the MST RIDES program reflect that for the month of June there were 12,706 passenger boardings. This denotes a 22.76% increase in passenger boardings from June of 2017, (10,350). For the Fiscal year – passenger boardings have increased by 17.30%.

Productivity for June of this year was at 1.74 passengers per hour, remainingunchanged from June of 2017 (1.74).

For the month of June, 92.07% of all scheduled trips for the MST RIDES programarrived on time, remaining unchanged from June of 2017 (92.07%).

COMMUNICATIONS CENTER:

In June, MST’s Communications Center summoned public safety agencies on twenty one (21) separate occasions to MST’s transit vehicles and facilities:

Agency Type Incident Type Number Of Responses

Police Passenger Incident /Other

13

EMS Passenger Medical Emergency / Injury

8

Robert Weber

ATTACHMENTS:

MST Fixed-Route Bus ~~ On Time Compliance FY 2018MST Fixed-Route Bus ~~ Boarding Statistics FY 2018MST Trolley ~~ Boarding Statistics FY 2018MST RIDES ~~ On Time Compliance FY 2018MST RIDES ~~ Boarding Statistics FY 2018Operations Summary Report ~ June 2018Mobility Management Report ~ June 2018


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ATTACHMENT 2b

August 27, 2018

To: Carl Sedoryk, General Manager / C.E.O.


Cc: MST Board of Directors

Subject: Transportation Department Monthly Report − July 2018

FIXED ROUTE BUS OPERATIONS:

System Wide Service: (Fixed Route & On Call Services):

Preliminary boarding statistics indicate that ridership increased by 0.72% in July 2018, (390,693), as compared to July 2017, (387,900). For the Fiscal Year – passenger boardings have increased by 0.72% as compared to last Fiscal Year.

Productivity increased from July of last year (15.8) to 16.1 passengers per hour in July of this year.

Supplemental / Special Services:

None to report

System Wide Statistics:

Ridership: 390,693 Vehicle Revenue Hours: 24,246 Vehicle Revenue Miles: 392,866 System Productivity: 16.1 Passengers Per Vehicle Revenue Hour One-Way Trips Provided: 34,054

Time Point Adherence: Of 130,203 total time-point crossings sampled for the month of July, the Transit Master system recorded 20,908 delayed arrivals to MST’s published time-points system-wide. This denotes that 83.89% of all scheduled arrivals at published time-points were on time. (See MST Fixed-Route Bus ~~ On Time Compliance Chart FY 2018 - 2019.)

Note: Service arriving later than 5 minutes beyond the published time point is considered late. The on-time compliance chart, (attached), reflects system wide “on-time performance” as a percentage to the total number of reported time-point crossings.


Cancelled Trips: As listed below, there were a total of thirteen (13) cancelled trips for the month of July for both directly operated and contracted services:

Total Trips Provided: 34,054 Category MST MV %

Mechanical 4 1 38.46% MST Collision 1 0 7.69%

Other 1 0 7.69% Staffing Shortage 4 0 30.77%

Traffic 2 0 15.38% Totals 12 1 100%

Documented Occurrences: MST Coach Operators are required to complete an occurrence report for any unusual incident that occurs during their work day. The information provided within these reports is used to identify trends, which often drive changes in policy or standard operating procedures. The following is a comparative summary of reported incidents for the month(s) of July 2017 and 2018:

Occurrence Type July-17 July-18 Collision: MST Involved 8 9 Employee Injury 0 0 Medical Emergency 2 2 Object Hits Coach 2 3 Passenger Conflict 2 13 Passenger Fall 2 5 Passenger Injury 0 0 Other 5 3 Near Miss 0 0 Fuel / fluid Spill 2 1 Unreported Damage 1 2 Totals 24 38

CONTRACTED TRANSPORTATION SERVICES:

MST RIDES ADA / ST Paratransit Program:

Preliminary boarding statistics for the MST RIDES program reflect that for the month of July there were 12,795 passenger boardings. This denotes a 31.57% increase in passenger boardings from July of 2017, (9,725). For the Fiscal year to date – passenger boardings have increased by 31.57% over FY 2018.


Productivity for July of this year was at 1.76 passengers per hour, increasing

slightly from July of 2017 (1.74). For the month of July, 91.70% of all scheduled trips for the MST RIDES program

arrived on time, decreasing from July of 2017 (93.07%). COMMUNICATIONS CENTER: In July, MST’s Communications Center summoned public safety agencies on twenty two (22) separate occasions to MST’s transit vehicles and facilities:

Agency Type Incident Type Number Of Responses Police Passenger Incident /

Other 9

EMS Passenger Medical Emergency / Injury

13

Robert Weber

ATTACHMENTS: MST Fixed-Route Bus ~~ On Time Compliance FY 2019 MST Fixed-Route Bus ~~ Boarding Statistics FY 2019 MST Trolley ~~ Boarding Statistics FY 2019 MST RIDES ~~ On Time Compliance FY 2019 MST RIDES ~~ Boarding Statistics FY 2019 Operations Summary Report ~ July 2018 Mobility Management Report ~ July 2018


July 20, 2018

To: Carl Sedoryk, General Manager/CEO


Subject: Monthly Maintenance Operations Report: June 2018

This report summarizes the performance and major activities of the MaintenanceDepartment as well as fuel and operating expenses during the past month.

FY18Fuel Budget:

Average Fuel PriceJune 2018:

Average Fuel Price:FY2018

Diesel: $3.10 $2.77 $2.46

Gasoline: $3.20 $3.38 $2.91

Fiscal Year:

Revenue Fleet: Operating Cost

Per Mile:

Revenue Fleet:*Miles Between Major

Mechanical Road Calls:

June: 2018 $0.96 13,319

YTD: FY 2018 $0.92 21,319

FY 2017 $0.89 18,733

FY 2016 $0.93 19,862

*Minimum: 7,000 Miles; Goal: 15,000 Miles

Department Activities/Comments:

The MST revenue fleet travelled 13,319 miles between major mechanical road calls during the month of June. The total number of road-call incidents was 30, with 25 for major mechanical failures 1 and 5 for other mechanical 2 issues. The highest number of major mechanical road calls (32%) was attributed to engine defects. For FY 18 the average miles traveled between major mechanical road calls increased by 17.13% over last fiscal last year.

1These are failures of a mechanical element of the revenue vehicle that prevents the vehicle from completing a

scheduled revenue trip or from starting the next scheduled revenue trip because actual movement is limited or

because of safety concerns.2

These are failures of some other mechanical element of the revenue vehicle that, because of local agency policy,

prevents the revenue vehicle from completing a scheduled revenue trip or from starting the next scheduled revenue

trip even though the vehicle is physically able to continue in revenue service.

ATTACHMENT 3a


The following new 2018 Gillig models were released to revenue service in June:

Fleet ID Vehicle Type Received Released to Revenue Service

1738 40’ Low Floor 5/2/18 6/05/181739 40’ Low Floor 5/3/18 6/13/181740 40’ Low Floor 5/4/18 6/15/181737 40’ Low Floor 5/1/18 6/27/18

In June, staff concluded the joint inspection process with MV Transportation ofsix (6) new Type II RIDES Paratransit vehicles located at Creative Bus Sales in Sacramento. The final acceptance is complete and the vehicles are scheduled to be delivered to MST in early July.

June 3-6: The Deputy Chief Operating Officer traveled to Nashville, TN to attend the “Think Transit” Trapeze Users Conference along with other MST staff. This annual user conference provided Trapeze customers with hands-on learning, previews of new software upgrades, and other related learning opportunities.

June 23rd – Peninsual maintenance operations was successfully transferred from the JLW facility to the newly constructed Monterey Bay Operations and MaintenanceFaciltiy.

Two (2) Utility Service Workers were hired in June leaving the Department fully staffed.


August 24, 2018 To: Carl Sedoryk, General Manager/CEO From: Robert Weber, Chief Operating Officer Subject: Monthly Maintenance Operations Report: July 2018 This report summarizes the performance and major activities of the Maintenance Department as well as fuel and operating expenses during the past month.

FY19 Fuel Budget:

Average Fuel Price July 2018:

Average Fuel Price: FY2019

Diesel: $3.10 $2.73 $2.73 Gasoline: $3.20 $3.01 $3.01

Fiscal Year:

Revenue Fleet: Operating Cost

Per Mile:

Revenue Fleet: *Miles Between Major

Mechanical Road Calls:

July: 2018 $0.93 22,305

YTD: FY 2019 $0.93 22,305 FY 2018 $0.92 21,943

FY 2017 $0.89 18,733 *Minimum: 7,000 Miles; Goal: 15,000 Miles

Department Activities/Comments:

The MST revenue fleet travelled 22,305 miles between major mechanical road calls during the month of July. The total number of road-call incidents was 16, all of which were for major mechanical failures 1 and there were no road calls for other mechanical 2 issues in July. The highest number of major mechanical road calls (56%) were attributed to cooling, passenger door, and transmission defects. For July of this year, the miles traveled between major mechanical road calls increased by 49.54% over last July.

1 These are failures of a mechanical element of the revenue vehicle that prevents the vehicle from completing a scheduled revenue trip or from starting the next scheduled revenue trip because actual movement is limited or because of safety concerns. 2 These are failures of some other mechanical element of the revenue vehicle that, because of local agency policy, prevents the revenue vehicle from completing a scheduled revenue trip or from starting the next scheduled revenue trip even though the vehicle is physically able to continue in revenue service.

ATTACHMENT 3b


The following new 2018 Gillig models were released to revenue service in July:

Fleet ID Vehicle Type Received Released to Revenue Service

1741 40’ Low Floor 5/7/18 7/03/18 1742 40’ Low Floor 5/9/18 7/03/18 1743 40’ Low Floor 5/10/18 7/03/18 1744 40’ Low Floor 5/11/18 7/09/18 1745 40’ Low Floor 5/14/18 7/10/18

In July, staff accepted the delivery of six (6) new Type II RIDES Paratransit vehicles from Creative Bus Sales in Sacramento. The final acceptance is complete and the vehicles have been placed into production for final commissioning.

July 17-19: The Deputy Chief Operating Officer traveled to the Hometown Trolley manufacturing facility in Crandon Wisconsin to attend the pre-production meeting for MST’s five new Trolley vehicles. During this visit, all technical requirements of the new Trolleys were finalized to MST’s specifications prior to the beginning of the production phase.

In July the Department remained fully staffed.


Date: July 31, 2018

To: C. Sedoryk, General Manager/CEO

From: Hunter Harvath, Assistant General Manager; Andrea Williams, General Accounting & Budget Manager; Mark Eccles, Director of Information Technology; Kelly Halcon, Director of Human Resources/Risk Management; Lisa Rheinheimer, Director of Planning and Marketing; Sonia Wills, Customer Service Supervisor; Mike Butler, Marketing Manager.

Subject: Administration Department Monthly Report –June 2018

The following significant events occurred in Administration work groups for the month of June 2018:

Human Resources – June 2018

A total employment level for June 2018 is summarized as follows:

Positions Budget FY18 Actual Difference

Coach Operators F/T 148 136 -12

Coach Operators Limited Duty 0 0 0

CO Occupational Injuries 1 0 -1

Operations Staff 33 34 1

Maintenance & Facilities 54 53 -1

Administrative (Interns 1 PT) 30 30 0

Total 266 253 -13

*Total budget numbers do not include the C/O on Long Term Leave as those numbersare already reflected in the Coach Operators/Trainees number.

June Worker’s Compensation CostsIndemnity (paid to employees) $10,372.72

Other (includes Legal) $6,867.40Medical includes Case Mgmt,UR, Rx & PT $2,470.03TPA Administration Fee $5,000.00

Excess Insurance $8,939.66

Total Expenses $33,649.81

Reserves $1,696,866.71Excess Reserved ($1,092,190.76)

# Ending Open Claims 36

ATTACHMENT 4a


Training

Description Attendees

Annual Coach Operator Verification of Transit Training 10

Maintenance Safety Training: Heat, sun and your skin and accident causes

28

Post Accident/Incident Re-training 1

Pulling out and Pulling in the E-trolley 1

TDA Shop Equipment Training: Fuel Focus Oil Dispenser 7

Libert Cassidy Whitmore: Drug and Alcohol 1

Harassment Prevention Training for Transit Employees 10

TDA Shop Equipment Training: Lift and Hoists 11

Libert Cassidy Whitmore: Leaves, Leaves and More Leaves 1

Alliance Career Training Solution: Time Management Essentials 2

TDA Shop Equipment Training: Hanel Parts Carousel 11

2018 Gillig New Bus Component Training 8

Risk Management

During the month of June there were three occurrence of a bus making contact with a stationary object that were considered “preventable.”

June 2018Preventable

June 2017Preventable

Description Yes No Yes No

POV Vehicle hits MST Vehicle 0 3 0 2

MST bus hit stationary object 3 0 2 0

TOTAL 3 3 2 2


0123456789

10111213

Nu

mb

er

of

Acc

ide

nts

Accident Statistics Non-Preventable

Preventable

0

50,000

100,000

150,000

200,000

250,000

300,000

350,000

400,000

450,000

Standard = Not

more than 1

preventable

collision per

100k miles

Monthly Miles Between Preventable Collisions (MBPC)

with 12 Month Rolling Average

Miles

Between

Prev.

Collisions MBPC: 12

Month

Average


Customer Service Update – June 2018

Service Report Type MSTOther

Provider*

# of valid

reports

% of reports

received**June 2017

% of reports

received**

ADA Compliance 0 0 0.0% 0 0.0%

Agency Policy 0 0 0.0% 0 0.0%

Bus Stop Amenities 0 0 0.0% 3 3.7%

Carried By 0 0 0.0% 2 2.4%

Discriminatory behavior by employee 0 0 0.0% 0 0.0%

Early Departure 0 0 0.0% 2 2.4%

Employee Other 1 2 2* 4.9% 1 1.2%

Facilities Vandalism 0 0 0.0% 0 0.0%

Fare / Transfer Dispute 0 0 0.0% 3 3.7%

Full Bus / Left Behind 0 0 0.0% 0 0.0%

Harassment by Employee 1 0 1.6% 0 0.0%

Improper Driving 4 2 1* 9.8% 16 19.5%

Improper Employee Conduct 2 2 1* 6.6% 15 18.3%

Inaccurate Public Information 1 0 1 1.6% 1 1.2%

Late Arrival 4 5 1/4* 14.8% 11 13.4%

Late Departure 2 0 2 3.3% 0 0.0%

No Show 2 7 4* 14.8% 5 6.1%

Off Route 1 0 1 1.6% 2 2.4%

Overcrowding 0 0 0.0% 0 0.0%

Passed By 3 3 2/1* 9.8% 8 9.8%

Passenger Conduct 1 0 1.6% 1 1.2%

Passenger Injury 0 0 0.0% 0 0.0%

Reasonable Modification 0 0 0.0% 0 0.0%

Request To Add Service 3 0 3 4.9% 0 0.0%

Request To Reduce Service 0 0 0.0% 0 0.0%

Routing 0 0 0.0% 0 0.0%

Service Animal 0 0 0.0% 0 0.0%

Service Other 5 8 2/5* 21.3% 9 11.0%

Service Schedule 1 0 1 1.6% 1 1.2%

Taxi 0 0 0.0% 1 1.2%

Title VI Complaint 0 0 0.0% 0 0.0%

Unsafe Conditions 0 0 0.0% 0 0.0%

Vehicle Maintenance 1 0 1 1.6% 1 1.2%

Total reports MST and *Other Provider 61 100.0% 82 100.0%

Employee Compliment 1 2 3


Service Compliment 2

*Operated by MV Transportation or taxi provider

**Numbers may not add up exactly due to rounding

Customer Service Call Center Report:During the month of June 2018, MST received a total of 4,421 calls which lasted a total of 92 hours and 53 minutes. The average call duration was one minute and sixteen seconds (1:16). MST received the most number of calls on Monday, June 25 at 222. Of the total number of calls, 951 were routed to RealTime bus arrival information. Call volume was heaviest during the weekdays and lightest during the weekends, although average call duration spikes on the weekends due to the fact that there are no customer service representatives on duty. Rather, customers are attempting to get information from MST’s pre-recorded automated system, which appears to take more time.

0

50

100

150

200

250

0

0.5

1

1.5

2

2.5

3

3.5

4

4.5

Tota

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all

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Tota

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Du

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Av

era

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Ca

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ura

tio

n

Customer Service Call Center ReportJune 2018


Finance Update – June 2018

General Accounting/Accounts Payable

During the month of June, staff processed timely and accurate payments to vendors, recorded appropriate revenues, and prepared monthly financial reporting and analysis. Throughout the month, staff gathered and compiled information in preparation of MST’s June 30th fiscal year-end close and annual interim portion of the Audit performed by Vavrinek, Trine, Day & Co., LLP scheduled for July 23-27, 2018.

PayrollRoutine changes and adjustments to payroll records were maintained along with filing of all federal, state, and retirement reports and payments on a timely basis. Payroll continued to provide hours and earnings reports upon request to MST departments.

GrantsDuring the month of June, staff submitted grant applications to the following programs: Monterey Bay Air Resources District AB2766, Caltrans 5311 and 5311(f), and FTA Low or No Emissions. The final invoice to Caltrans for reimbursement on TDA Construction activities was prepared and submitted.

PurchasingDuring the month of June, staff worked on a number of procurement and inventory management objectives. Parts staff worked diligently placing orders and managing inventory levels at CJW, JLW, and TDA locations. The inventory value for the month of June was $194,825, which was a 2% increase over the month of May. MST received approximately 25 of the 25 Gillig buses on order. Approximately 20 were placed into service at month’s end. Staff supported the registration process and set up of the assets in our management software. Staff is also working on the transition of the Parts Department to our newly renovated TDA location. Staff has spent numerous hours cycle counting inventory and addressing new part locations and layout.

Information Technology Update –June 2018

Staff worked with Operations and Maintenance Department personnel in monitoring the Intelligence Transportation Systems (ITS) equipment installed on the vehicles. These include the hardware and software for the Trapeze Group Automatic Vehicle Location systems on the fixed-route and Paratransit fleets. Staff monitored the Fixed Route Real-Time bus arrival/departure system.

Staff monitored the Trapeze Group Enterprise Asset Management (EAM) vehicle maintenance system. Staff continued to support the users of the Serenic Navision accounting/payroll system. Staff monitored the functionality of the customer service database. Staff monitored and reconfigured the WiFi systems installed on 15 buses used on the commuter routes.

Staff worked with Giro and MST staff in the ongoing implementation of the latest


modules in the Hastus system.

Staff worked with vendors and MST departments during the return of staff and equipment from the temporary Maintenance site on Fort Ord to the Monterey Bay Operations and Maintenance Facility (TDA) site.

Staff liaised with the County of Monterey Information Technology Department and Trapeze Group regarding the maintenance of the radio/data communications in the MST service area.

Staff monitored and configured the AT&T-managed Voice-Over-Internet Protocol (VOIP) telephone system. Staff worked with AT&T regarding the VOIP telephone system installations at the 15 Lincoln Avenue location.

Staff continued to support other MST staff members as needed, proactively ensuring that all were supported fully with their IT requirements.

Marketing Update – June 2018

RealTime Usage:

2017 TextRealTime

PhoneCSR

PhoneApp

Sessions App Users

July+ 177 * 2,364** * *

August 3,959 1,332 4,463 70,282 4,552

September 5,297 1,379 4,614 99,289 4,919

October 6,168 1,306 3,769 112,114 5,381

November 5,805 1,321 4,278 107,642 4,932

December 5,956 1,212 3,913 86,928 4,615

2018

January 5,520 1,193 4,013 99,050 4,711

February 5,536 1,290 4,028 118,088 4,999

March 5,758 961*** 4,259 115,521 4,994

April 7,101 751 4,112 129,201 5,451

May 7,551 886 4,146 121,831 4,638

June 7,054 951 4,421 117,730 5,332

Notes:+

RealTime was launched July 24, 2017.* RealTime phone and Transit App usage is not available for July.

** Due to an AT&T system glitch, there was no phone data recorded from July 20-31 even thoughcalls were received.

*** The number of MST RealTime phone calls received during the month of March was below average.This irregularity was a result of the RealTime phone system being unavailable due to a lost dataconnection March 17-20. During these four days, there were no RealTime phone calls received. The average daily number of calls received through the RealTime phone system was 31 during the month of March.


Published news stories include the following: “Good Week/Bad Week, MST ‘celebrating its new operations and maintenance facility’” (Monterey County Weekly,6/7/2018), “Ribbon Cutting Held for Expanded Monterey-Salinas Transit Operations and Maintenance Facility” (Mass Transit Magazine, 6/18/2018), “Monterey-Salinas Transit celebrates newly expanded operations and maintenance facility” (Monterey County Business Council Friday Facts, 6/22/2018)

Press releases sent include “Construction Complete on Expanded Monterey-Salinas Transit (MST) Operations and Maintenance Facility. Ribbon Cutting Set for Monday, June 11, 2018” (6/7/2018), “Ribbon Cut for Expanded Monterey-Salinas Transit (MST) Operations and Maintenance Facility” (6/15/2018), “MST Bus Service on Independence Day” (6/29/2018)

Marketing activities: Staff completed the following for the Monterey Bay Operations &Maintenance Facility (MBOMF): installation of monument sign (at street entrance), wayfinding and building-entrance signage, indoor wall art, and room– and Board–of–Director–nameplates; staff completed the following for the MBOMF ribbon-cutting event: eVites, coordination with food vendors (tacos, drinks, and cake), chairs, table, and centerpieces, ribbon and balloons, and staff worked the welcome tent, P.A., and video on the day of the event; staff completed design of military bus pass machines; staff distributed the Mobility Services booklet and began work on the Mobility Taxi Voucher Program handbook; staff coordinated redesign of the MBOMF Do Not Enter sign; staff continued to develop a public relations plan for the upcoming STC refurbishment; staff reached out to similar-size agencies and continued work on MST’s Marketing Plan; staff continued to work with the vendor regarding the 2018 community and rider survey.

Community outreach: Staffed information booth at the King City Flea Market; staffed information booth at the Steinbeck Apartments in Salinas; staffed information booth for CSUMB (on five separate days) in Seaside; staffed information booth at the Library in Salinas; staffed information booth at Rancho Cielo Job Fair in Monterey; staffed a coffee booth at STC for Dump the Pump day; traveled to some Bay Area hospitals with Mobility staff to promote the Special Medial Trips; staffed information booth at the CHOMP mobile clinic in Seaside.

Presentations: presented to pre-school students from Greenfield; presented to participants attending the Greenfield Library, presented to visually impaired summer program student from Monterey County Office of Education at North High in Salinas, as well as took a short bus ride to the transit plaza and back.

Collaborative/Committees: attended HOME Collaborative meeting in Watsonville; attended S.C.O.R.E collaboration meeting in Camphora.


Overview by Social Media Platform:

Twitter -

Facebook-

56%32%

12%

Social Media

Facebook

Twitter

Instagram

1K

586

222


Instagram-

*Engagement: The sum of likes and comments received by all you post.*Traffic: Total clicks on all the Ow.ly links posted

Planning Update – June 2018

During the month of June, staff continued to monitor the revenues and expenses for the military partnerships and visited the Presidio approximately one day each week to assist with the program. Revenues received from the federal transit benefit have stabilized and increased during recent months so that revenues are matching expenses and have fully made up for previous losses. Staff has been actively advocating for this program during its Congressional visits to ensure that it continues with the comprehensive tax reform bill that was passed in December 2017. As such, staff will continue discussions with the Presidio to reevaluate the program with some expansions possible for the future.

Staff worked with the Presidio on identifying locations for new bus stop shelters, which have been delivered from the supplier. The Presidio staff is working on the required site work to allow installation of the shelters. As reported in February, only one new shelter had been installed at one of the higher ridership stops. Staff also collected comprehensive ridership information at the request of the Presidio. This information will be used to better deliver transportation throughout the base.

Staff also continued working with Ventek, the ticket vending machine manufacturer, to replace the existing on-base vending machines. The old machines have experienced multiple issues and maintaining them has outweighed their usefulness.

In June, staff met with Caltrans in San Luis Obispo to discuss the Bus Operations on Highway 1 Shoulders and the Monterey Branch Line Feasibility Study. Staff presented the Draft Study to Caltrans and received positive feedback.

In June, staff continued planning work for the Salinas Valley Express Transit Corridor Study with consultant staff from Fehr and Peers. The study will review options for faster transit service along the US 101 corridor between King City and Salinas.


In June, staff met again with CSUMB staff to plan for the academic year 2018/19. Every spring, MST and University staffs meet to plan CSUMB routes and appropriate levels of service for the next school year within funding constraints.

Throughout the month, staff continued participating in meetings with various local agencies, including the Transportation Agency for Monterey County, Association of Monterey Bay Area Governments, Salinas Valley Chamber of Commerce Government Relations Committee, Monterey Peninsula Chamber of Commerce Government Affairs Committee, Monterey County Business Council, and the Fort Ord Reuse Authority.


Date: August 27, 2018 To: C. Sedoryk, General Manager/CEO From: Hunter Harvath, Assistant General Manager; Andrea Williams, General

Accounting & Budget Manager; Mark Eccles, Director of Information Technology; Kelly Halcon, Director of Human Resources/Risk Management; Lisa Rheinheimer, Director of Planning and Marketing; Sonia Wills, Customer Service Supervisor; Mike Butler, Marketing Manager.

Subject: Administration Department Monthly Report –July 2018 The following significant events occurred in Administration work groups for the month of July 2018:

Human Resources A total employment level for July 2018 is summarized as follows:

Positions Budget FY19 Actual Difference Coach Operators F/T 150 135 -15 Coach Operators Limited Duty 0 0 0 CO Occupational Injuries 1 0 -1 Operations Staff 35 34 -1 Maintenance & Facilities 52 55 +3

Administrative (Interns 1 PT) 30 29 -1

Total 268 253 -15 *Total budget numbers do not include the C/O on Long Term Leave as those numbers

are already reflected in the Coach Operators/Trainees number.

July Worker’s Compensation Costs

Indemnity (paid to employees) $7,193.28 Other (includes Legal) $18,552.92 Medical includes Case Mgmt,UR, Rx & PT $10,565.64 TPA Administration Fee $5,000.00 Excess Insurance $8,765.17 Total Expenses

$50,077.01 Reserves $1,517,381.34 Excess Reserved ($1,086,879.14) # Ending Open Claims 38

ATTACHMENT 4b


Training Description Attendees Annual Coach Operator Verification of Transit Training 10 Maintenance Safety Training: Drug and Alcohol Refresher 18 Post Accident/Incident Re-training 3 HR 101- Performance Evaluations 19 Delay and Laredo Train the Trainer Harassment Prevention 5 Fred Pryor Seminars: Making the Transition from Staff to Supervisor 1 Harassment Prevention Training for Transit Employees 10 Operations/Maintenance VTT Annual Training 38 Meritor Disc Brake Training 13 Drug and Alcohol New Hire Re-training 2 CSAC: Laws on Political Campaigning by Public Sector Organizations 2 Maintenance Safety Meeting: Cancers, food and your mood, three point contact 16

Delay and Laredo: AB1825 Harassment Prevention Education and Training 17

CSAC: Safe and effective interaction with the homeless using security, service and empathy 4

Forklift Certification 6 Risk Management

During the month of July there were two occurrences when a bus made

contact with a stationary object that were considered “preventable.”

July 2018 Preventable

July 2017 Preventable

Description Yes No Yes No POV Vehicle hits MST Vehicle 0 2 0 3

MST bus hit stationary object 2 0 1 0

TOTAL 2 2 1 3


0123456789

10111213

Num

ber o

f Acc

iden

tsAccident Statistics

Non-Preventable

Preventable

0

50,000

100,000

150,000

200,000

250,000

300,000

350,000

400,000

450,000

Standard = Notmore than 1 preventable collision per 100k miles

Monthly Miles Between Preventable Collisions (MBPC)with 12 Month Rolling Average

Miles Between Prev. Collisions MBPC: 12 Month Average


Customer Service Update

Service Report Type MST Other

Provider*

# of valid

reports

% of reports

received** July 2017

% of reports

received**

ADA Compliance 2 0

2.5% 1 1.5% Agency Policy 0 0

0.0% 0 0.0%

Bus Stop Amenities 1 1 1* 2.5% 1 1.5% Carried By 0 0

0.0% 0 0.0%

Discriminatory behavior by employee 0 0

0.0% 0 0.0%

Early Departure 0 0

0.0% 4 6.0% Employee Other 1 3 3* 5.0% 2 3.0% Facilities Vandalism 0 0

0.0% 1 1.5%

Fare / Transfer Dispute 1 0

1.3% 3 4.5% Full Bus / Left Behind 0 0

0.0% 0 0.0%

Harassment by Employee 0 0

0.0% 0 0.0% Improper Driving 13 3 7/2* 20.0% 5 7.5% Improper Employee Conduct 6 3 3/2* 11.3% 6 9.0% Inaccurate Public Information 1 0

1.3% 0 0.0%

Late Arrival 4 4 3/4* 10.0% 9 13.4% Late Departure 0 0

0.0% 0 0.0%

No Show 2 4 1/4* 7.5% 7 10.4% Off Route 2 1 1* 3.8% 1 1.5% Overcrowding 0 0

0.0% 1 1.5%

Passed By 7 0 3 8.8% 9 13.4% Passenger Conduct 0 0

0.0% 1 1.5%

Passenger Injury 0 1

1.3% 0 0.0% Reasonable Modification 0 0

0.0% 0 0.0%

Request To Add Service 0 1

1.3% 2 3.0% Request To Reduce Service 0 0

0.0% 0 0.0%

Routing 0 0

0.0% 0 0.0% Service Animal 0 0

0.0% 0 0.0%

Service Other 13 4 7/4* 21.3% 13 19.4% Service Schedule 0 0

0.0% 0 0.0%

Taxi 0 0

0.0% 0 0.0% Title VI Complaint 1 0 1 1.3% 0 0.0% Unsafe Conditions 0 0

0.0% 1 1.5%

Vehicle Maintenance 1 0

1.3% 0 0.0%

Total reports MST and *Other Provider 80

100.0% 67 100.0%

Employee Compliment 3 0

2


Service Compliment 0 0 1

*Operated by MV Transportation or taxi provider**Numbers may not add up exactly due to rounding

Call Center Report: During the month of July 2018, MST received a total of 5,204 calls which lasted a

total of 107 hours and 4 minutes. The average call duration was one minute and fourteen seconds (1:14). MST received the most number of calls on Monday, July 9 at 271. Of the total number of calls, 1,197 (23%) were routed to RealTime bus arrivalinformation. Call volume was heaviest during the weekdays and lightest during theweekends, although average call duration spikes on the weekends due to the fact thatthere are no customer service representatives on duty. Rather, customers areattempting to get information from MST’s pre-recorded automated system, whichappears to take more time.

Customer Service Call Center Report July 2018

0

50

100

150

200

250

300

0

1

2

3

4

5

6

Tota

l Num

ber o

f Cal

ls

Tota

l Cal

l Dur

atio

nAv

erag

e Ca

ll Du

ratio

n


Finance Update General Accounting/Accounts Payable

During the month of July, staff processed timely and accurate payments to vendors, recorded appropriate revenues, and prepared monthly financial reporting and analyses. Accounting is now in FY19 and will simultaneously continue to reconcile and analyze general ledger accounts for both FY18 and 19.

During the month of July, staff provided Vavrinek, Trine, Day & Co., LLP (the CPA firm conducting our annual audit) with the information necessary to complete the interim portion of the FY18 Financial Audit. The interim audit occurred during the week beginning July 23rd. The remainder of the audit will be completed in the next months. Payroll

Second quarter tax returns completed and filed. Routine changes and adjustments to payroll records were maintained along with filing of all federal, state, and retirement reports and payments on a timely basis. Payroll continued to provide hours and earnings reports upon request to MST departments. Grants During the month of July staff assisted the financial auditors for MST’s interim audit. Quarterly reports were submitted on time to FTA and Caltrans. Grant applications were submitted to the U.S. DOT BUILD program and to the FTA’s Buses and Bus Facilities Infrastructure Investment Program. Purchasing

During the month of July, staff worked on a number of procurement and inventory management objectives. Parts staff worked diligently placing orders and managing inventory levels at both CJW and JLW locations. Staff also worked on the transition of the Parts Department to our newly renovated TDA location. Staff has continued to evaluate the best layout for parts storage to increase easy access and efficiency for mechanics and parts staff. Information Technology Update

Staff worked with Operations and Maintenance Department personnel in monitoring the Intelligence Transportation Systems (ITS) equipment installed on the vehicles. These include the hardware and software for the Trapeze Group Automatic Vehicle Location systems on the fixed-route and Paratransit fleets. Staff monitored the Fixed Route Real-Time bus arrival/departure system.

Staff monitored the Trapeze Group Enterprise Asset Management (EAM) vehicle maintenance system. Staff continued to support the users of the Serenic Navision accounting/payroll system. Staff monitored the functionality of the customer service database. Staff monitored and when necessary reconfigured the WiFi systems installed on 15 buses used on the MST commuter routes.


Staff worked with Giro and MST staff in the ongoing implementation of the latest modules in the Hastus system.

Staff worked with vendors and MST departments relating to move back to the Monterey Bay Operations and Maintenance Facility (TDA) site.

Staff liaised with the County of Monterey Information Technology Department and Trapeze Group regarding the maintenance of the radio/data communications in the MST service area.

Staff monitored and configured the AT&T-managed Voice-Over-Internet Protocol (VOIP) telephone system. Staff completed VOIP telephone system installations at the 1 Ryan Ranch Road and 15 Lincoln Avenue locations.

Staff continued to support MST staff members as needed, proactively ensuring that all were supported fully with their IT requirements.

Marketing Update

RealTime Usage:

2017 Text RealTime

Phone CSR

Phone App

Sessions App Users July+ 177 * 2,364** * * August 3,959 1,332 4,463 70,282 4,552 September 5,297 1,379 4,614 99,289 4,919 October 6,168 1,306 3,769 112,114 5,381 November 5,805 1,321 4,278 107,642 4,932 December 5,956 1,212 3,913 86,928 4,615 2018 January 5,520 1,193 4,013 99,050 4,711 February 5,536 1,290 4,028 118,088 4,999 March 5,758 961*** 4,259 115,521 4,994 April 7,101 751 4,112 129,201 5,451 May 7,551 886 4,146 121,831 4,638 June 7,054 951 4,421 117,730 5,332 July 7,838 1,197 5,204 124,495 5,359

Notes: + RealTime was launched July 24, 2017.* RealTime phone and Transit App usage is not available for July.

** Due to an AT&T system glitch, there was no phone data recorded from July 20-31 even thoughcalls were received.

*** The number of MST RealTime phone calls received during the month of March was below average. This irregularity was a result of the RealTime phone system being unavailable due to a lost data connection March 17-20. During these four days, there were no RealTime phone calls received. The average daily number of calls received through the RealTime phone system was 31 during the month of March.


Published news stories include the following: “MST Opens Expanded Bus Operations Facility” (Passenger Transport, 7/6/2018), “Council to consider resolutions for Marina development that includes two, five-story apartment structures” (Monterey County Herald, 7/16/2018), “King City mayor elected chairman of MST Board of Directors” (King City Rustler, 7/23/2018), “Guide to Navigating Car Week released by Monterey County Convention and Visitors Bureau” (Monterey County Herald, 7/26/2018),

Press releases sent include “King City Mayor Mike LeBarre Elected to Chair of Monterey-Salinas Transit (MST) Board of Directors” (7/10/2018)

Marketing activities: Staff coordinated social media campaigns for RealTime and the Transit app including posts to Facebook with ‘boosts’; made revisions to mst.org; and created posts for Facebook, Twitter, and Instagram. Staff continued working with MST’s vendor for the 2018 community and rider survey.

Community outreach: Staffed information booth at the PACT (Adult parole) meeting in Salinas; staffed information booth at the CHOMP mobile clinic in Seaside; staffed information booth for Gathering for Women in Monterey; staffed information booth at the Library in Salinas; staffed information booth at the Monterey County Probation Department in Salinas.

Presentations: presented to participants at the Greenfield Library.

Collaborative/Committees: attended MAC Collaborative meeting in Monterey; attended the Alisal Vibrancy workgroup in Salinas; attended S.C.O.R.E collaboration meeting in Camphora.

Overview by Social Media Platform:

54%32%

14%

Social Media

Facebook

Twitter

Instagram

1,024

597

263


Twitter

Facebook

Instagram

Notes: On Twitter, "following" someone means that you will see their tweets (Twitter updates) in your personal timeline. Twitter lets you see who you follow and also who is following you. Followers are people who receive other people's Twitter updates.

A Facebook “fan” is a user who likes a particular Facebook page. Users who “like” a page are able to receive updates from that page's administrator through status updates, posted content, and event invitations. A list of pages a fan has liked will appear on his or her profile page.

“Engagement” is the sum of likes and comments received by all posts.

“Traffic” is the total number of clicks on all the links posted.


During the month of July, staff continued to monitor the revenues and expenses for the military partnerships and visited the Presidio approximately one day each week to assist with the program. Revenues received from the federal transit benefit have stabilized during recent months so that revenues are matching expenses and have fully made up for previous losses. Staff has been actively advocating for this program during its Congressional visits to ensure that it continues with the comprehensive tax reform bill that was passed in December 2017. As such, staff will continue discussions with the Presidio to reevaluate the program with some expansions possible for the future.

Staff worked with the Presidio on identifying locations for new bus stop shelters, which have been delivered from the supplier. The Presidio staff is working on the required site work to allow installation of the shelters. As reported in February, only one new shelter had been installed at one of the higher ridership stops.

Staff also continued working with Ventek, the ticket vending machine manufacturer, to replace the existing on-base vending machines. The old machines have experienced multiple issues and maintaining them has outweighed their usefulness. In July, the new machines were installed and operational.

In July, staff concluded the Bus Operations on Highway 1 Shoulders and the Monterey Branch Line Feasibility Study. Staff also continued planning work for the Salinas Valley Express Transit Corridor Study with consultant staff from Fehr and Peers.

In July, the final contract between MST and CSUMB for academic year 2018/19 transit services was fully executed.

Throughout the month, staff continued participating in meetings with various local agencies, including the Transportation Agency for Monterey County, Association of Monterey Bay Area Governments, Salinas Valley Chamber of Commerce Government Relations Committee, Monterey Peninsula Chamber of Commerce Government Affairs Committee, Monterey County Business Council, and the Fort Ord Reuse Authority.


Planning Update

FY 2018 Project Action Plan Status Update June 30, 2018

1. Complete construction of Monterey Bay Operations and Maintenance Facility and beginoperations. March 2018

Status: Completed. Construction completed and operational by June 2018. Finaloccupancy permit has been delayed while city completes Storm Water InspectionProgram maintenance agreement.

2. Execute grants, complete environmental documentation, begin procurement fordesign/build, permitting, and construction of South County maintenance facility. June 2018

Status: Complete. Grants and funding in place. Environmental work completed andpermits received June 2018. Procurement process is under way.

3. Implement new Measure Q projects including intelligent voice recording, enhanced out-of-area medical trips, volunteer mileage reimbursement program, ADA emergency rapidresponse module, and begin planning effort for the Flex Voucher Pilot Program. June 2018

Status: English Intelligent voice recording is active with Spanish. Enhanced out-of-area medical trips implemented; executed lease for Salinas Mobility Center at 15Lincoln Avenue and staff has taken occupance in June 2018. Volunteer driverreimbursement program started.

4. Accept delivery and place in to service new buses, trolleys, mini buses, service and supportvehicles .Ongoing.

Status: Received first 13 new GILLIG buses and began placing in to service.Procurements for new buses, trolleys and support vehicles are proceeding in a timelymanner.

5. Complete feasibility study of Bus Operations on State Route 1 Shoulders and MontereyBranch Line in coordination with Santa Cruz Metro. June 2018

Status: Completed and your Board received an update at your July 2018 meeting.

6. Commence Salinas Valley express transit corridor planning study.

Status: Complete. Consultant for study selected at February 2018 Board meeting andwork has commenced.

7. Develop facilities and fleet maintenance workforce development program. March 2018

ATTACHMENT 5


Status: Complete. Preliminary work has been done to identify ways to better incentivize training and workforce development within the maintenance department.

8. Install updated point of sale system at customer service locations. June 2018

Status: Postponed. Staff met with several potential vendors at the APTA Expo andidentified two potential vendors pending review of compatibility with MST informationtechnology. Ultimately staff has determined to not move forward until an on boardmobile ticketing technology is put in to place.

9. Begin rehabilitation of Salinas Transit Center.

Status: Board approved a budget and staff has completed design and is has beenworking with City of Salinas for several months to get permits to start construction.

10. Implement MST RealTime traveler information system and marketing campaign. Sept. 2017

Status: Complete. Customers have responded favorably to the new service with overhalf of customers surveyed stating that they have used the system.

11. Procure consulting services to develop 5-year program of major projects and identifyresources required to implement including, but not limited to:

a. Identify locations for necessary facilities expansion including Salinas.Maintenance and Operations Facility and Salinas Mobility Center.

b. Develop plan for potential continued use of Joe Lloyd Way facilities.c. Develop strategy for future of contracted services.d. Develop a plan for short- and long-term use of Suite 110 of Lichtanski

Administration Building.e. Develop strategy for operation and maintenance of zero emission fleetf. Conduct comprehensive operational analysis of service area.g. Develop recommendations for uses/disposition of undeveloped MST property.

Status: Preliminary discussions have been had with a variety of consultants to identify projects where assistance is needed. A consultant has been hired to assist with Salinas Transit Center improvements. Staff has identified locations for Salinas Maintenance and Operations Facility. Staff has developed a 3 year plan for consolidation of contracted services with MST directly operated services. Staff has plans for continued use of Joe Lloyd Way facilities contingent upon funding of Salinas Operations and Maintenance Facility rehabilitation project. Staff has developed a plan for short and long-term use of Suite 110 of Lichtanski Administration Building.


FY 2018 Ongoing and Recurring Action Items

1. Continue efforts to ensure passenger and employee safety and security.2. Continue transit activities within board adopted operational and financial

performance standards.

3. Continue efforts to achieve a state of good repair for MST fleet and facilities

4. Maintain ongoing community partnerships and seek new opportunities asappropriate.

5. Develop and implement service levels, facilities, polices, and procedures appropriateto funding availability and community requirements.

6. Actively participate in state and national trade associations to support issues of localconcern.

7. Continue employee training and development opportunities through partnershipswith local colleges, universities, and vendors.

8. Provide administrative support in service to Monterey County Regional TaxiAuthority and Monterey-Salinas Transit Corporation.

9. Ensure compliance with federal, state, and local regulations, and conduct regularreview of policies and practices.

10. Adopt and execute federal and state legislative programs.11. Continue marketing and community outreach programs to promote MST services

and educate the communities we serve regarding the benefits of publictransportation.

12. Continue board development activities including educational and policy reviews.



Thomas Walters & Associates, Inc. Washington, D.C.

August 27, 2018

TO: Carl Sedoryk

FROM: Don Gilchrest

The following report summarizes actions taken on behalf of Monterey-Salinas Transit in July and August.

Budget House and Senate leaders are continuing to implement a strategy of packaging together several of the individual appropriations bills into “minibuses” to expedite consideration and maintain the momentum on funding measures. The Senate has passed nine out of twelve of the individual funding bills, which is a dramatic improvement compared to last year when none of the individual bills passed the Senate. The House has passed six of the bills and will continue work on appropriations in September.

President Trump recently demanded that his immigration proposals be included as a precondition for enacting the FY 2019 appropriations and he also raised the specter of a Federal government closure if agreement cannot be reached. In addition, both parties in Congress are expected to seek opportunities in the funding process to position themselves for the November elections, which could delay action on some of the bills. Although some of the appropriations measures could still be enacted before the October 1 start of the new year, a Lame Duck Session of Congress after the November elections is planned to finish up the year’s work.

Transportation Appropriations MST has been advocating for enactment of the FY 2019 appropriations bills to ensure that the Federal government remains open. In particular, we have advocated to the Appropriations Committees and the local delegation for enactment of the transportation funding measure before October 1 to prevent the potential cash flow programs that usually accompany short-term funding for Federal Transit Administration programs.

The Senate passed the Transportation, Housing and Urban Development Appropriations bill on August 1 as part H.R. 6147, a four-bill “minibus” funding measure. The House Appropriations Committee approved H.R. 6072, the FY 2019 Transportation and Housing and Urban Development Appropriations (THUD) Act on May 23 and House leaders must now decide on the process for reconciling the two approaches.


As currently drafted, the two versions of the THUD bill include:

• FTA Formulas – both the House and the Senate versions would fully fund as authorizedby the FAST Act with an $800 million supplement from the general fund.

• Buses – within the formula programs, House would increase bus discretionary grants by$300 million and the low-emission/no-emission bus program would be increased by $50million. The Senate version adds $209 million to the bus formula program, $161 millionto bus discretionary grants, and $29.5 million to No/Low Bus grants.

• New Starts/Capital Investment Grants – The House bill would provide $2.614 billion andthe Senate bill $2.553. This is close to the funding level from last year and significantlymore than the $1 billion included in the President's budget request.

• Build Grants (formerly the TIGER grant program) - The House would fund at $750million and the Senate included $1 billion. This program, which can fund a wide varietyof transportation projects, was funded at $1.5 billion in FY 2018. However, theAdministration had proposed it for elimination.

In addition, both the House and Senate THUD bills include a one-year prohibition on the use of FTA formula or bus funding for any new procurement of mass transit rail cars or buses from companies owned or subsidized by the government of the People’s Republic of China.

Defense Communities Infrastructure H.R. 5515, the FY 2019 Defense Authorization Act, includes a provision that establishes a new Defense Community Infrastructure Pilot Program. The program could be used for a wide variety for projects in communities, including transportation, that support or enhance the mission of a military installation. H.R. 5515 was signed into law on August 13. Potential future actions for MST include advocating for the new program’s funding in the annual appropriations bills and working with the agency on the structure of the program as it is implemented.

Infrastructure Initiative In July, House Transportation and Infrastructure Committee Chairman Shuster (R-PA) released a discussion draft of legislation that would authorize transportation infrastructure programs and temporarily increase the taxes that go into the Highway Trust Fund. We have been advocating to Congress for a long-term fix to the Highway Trust Fund to provide stability to transportation programs. The proposal by Chairman Shuster is not likely to be enacted this year, but it provides a significant step forward in the debate over how to pay for transportation infrastructure.

Lobbying Strategies & Opportunities Congress will focus throughout September and early October on finishing up legislation such as the annual appropriations bills before adjourning for the runup to election day. In addition, the Administration will continue the process of allocating project funding for FY 2018 discretionary grant programs. Because of the timing of these issues, we have recommended additional meetings in Washington, DC, so that MST staff can continue to advocate your Board’s Federal platform and agenda. We also continue regular consultations with MST staff to monitor Federal legislation for any impacts on MST or opportunities to advocate your Federal agenda.

TPW:dwg




From: Carl Sedoryk, General Manager/CEO

Subject: State Legislative Update

The State Legislature returned from Summer Recess Monday, August 6 kicking off the final month of the 2017-18 Legislative Session, which officially ends on August 31.

In this final month, the Legislature will act on remaining legislation, including the following two bills important to transit:

SB 1119 (Beall) Low Carbon Transit Operations Program: This bill would allow public transit agencies to more effectively and efficiently utilize their Low Carbon Transit Operations funding shares by waiving the disadvantaged community requirements for certain types of expenditures – transit passes and expanded or improved bus service.

Status: This bill is in the Assembly Appropriations Committee.

SB 1434 (Leyva) Transportation Electrification: Electricity Rate Design: This bill would support and accelerate the deployment of battery-electric transit buses by requiring the California Public Utilities Commission to initiate a ratemaking proceeding that addresses the high cost of electricity as a fuel.

Status: This bill is in the Assembly Appropriations Committee

Staff concluded it negotiation with Air Resources Board staff on the Innovative Clean Transit regulation that would mandate the purchase of zero emission buses. A draft final regulation was released on August 7th beginning a 45 day comment period in advance of a Public Hearing before the ARB Board of Directors on September 27, 2018. Staff continues to be concerned by the lack of performance benchmarks in the draft rule and lack of access to incentive funds being proposed in the draft rule. As currently drafted the proposed rule will place an unfunded mandate on local communities to adopt and test new technologies that currently lack the range and cost/benefit of current technology. MST staff will continue to meet meetings with individual board members to voice concerns.

Submitted by _______________________ Carl G. Sedoryk


https://caltransit.org/lt/?http://leginfo.legislature.ca.gov/faces/billVersionsCompareClient.xhtml?bill_id=201720180SB1119==1879FC20-6A68-4A0C-BB94-18D97AE09C2C/LEGBULL-08-02-18

https://caltransit.org/lt/?http://leginfo.legislature.ca.gov/faces/billNavClient.xhtml?bill_id=201720180SB1434==1879FC20-6A68-4A0C-BB94-18D97AE09C2C/LEGBULL-08-02-18

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Agenda # 7-4a September 10, 2018 Meeting

June 15, 2018

To: Robert Weber – Chief Operating Officer (COO)

From: Norman K. Tuitavuki –Deputy COO

Subject: 2018 Think Transit Trapeze User Conference – June 2018

I attended the “Think Transit” Trapeze User Conference June 4-6, 2018, along with several other MST employees. This annual User Conference provides Trapeze customers with hands-on learning, previews of new technological and software enhancements, and other transit related learning opportunities.

I attended the “Executive Summit” and other sessions – the following is a summary of my experience:

• Executive Discussions –o Why is transit ridership decreasing?o Why are agencies experiencing a shortage in available workforce?o How is a transit Board of Directors designed to operate?

• CEO/Executive – Roundtable Discussions –o Learning and sharing opportunities with CEO’s and other transit

Executiveso Why did Nashville’s transportation plan fail?o Lessons learned by the CEO in Memphis

• Zero-Emissions Buseso Experiences and Opportunities from California – SunLine Transito Preparing your agency for this technology

• How to Leverage Technology – Is your agency properly leveraging its technologyand software solutions?


• Vehicle Intelligence – Predictive Maintenance • Real-time Analytics – solutions that provide access to real-time data

PREPARED BY:_______________________ REVIEWED BY: ___________________ Norman Tuitavuki Carl G. Sedoryk


Agenda # 7-4b September 10, 2018 Meeting

July 25, 2018

To: Carl Sedoryk From: Manuel Villarreal, Intelligent Transportation Systems Technician Subject: TRIP REPORT – June 2018

I attended the Think Transit Conference from June 4 - June 6, 2018. Overall it was an eye opener to the many new developments and improvements Trapeze has to offer. I was able to socialize with other ITS Technicians and I was introduced to what other agencies are doing and how they operate. I was also introduced to the talented staff at Trapeze and put faces with names of people that I interacted with. During the conference I attended the following sessions:

• AVL Map Layers – New renamed tool used to easily convert shape files into lay files on new TM version.

• Underutilized Tools in Route Manager - Earned TM database knowledge on how time points and adherence points are related.

• Route Monitor – New feature on new TM Bus Ops that provides more detail about each vehicle (performance indicators, route ladder, headway management)

• DS Rules – explanation of new TMFleet sim software used to simulate live fixed route vehicles using your own schedule data.

• Vehicle Inspections – New TM feature that provides a way for operators to create vehicle inspection reports right on the MDT.

• Understanding and resolving off course issues – Provided insight on possible causes to adherence and GPS off course issues.

• New feature, Headway Management – New TM feature that provides drivers with indicators on MDT to help correct speed for spacing.


• New Feature, Multi Mode Communications – Configuration settings on new TM version that allow user to change Interval of how frequently data packages are sent out over mobile cellular data before switching over to voice fallback.

PREPARED BY: ___________________ REVIEWED BY: __________________ Manny Garcia-Villarreal Carl G. Sedoryk


Agenda # 7-4c September 10, 2018 Meeting

July 25, 2018

To: Carl Sedoryk From: Lisa Rheinheimer, Director of Planning and Marketing Subject: TRIP REPORT – JUNE 2018

I traveled to Los Angeles, California to attend the Transportation Research Board’s Bus Rapid Transit Conference from June 18-20, 2018. I attended the following sessions:

• BRT as Part of the Total Transit System • Wilshire BRT//Metro Orange Line Technical Tour • BRT, TOD, and Complete Streets • Development of BRT (Part 1) • BRT as Part of Total Transit Systems

I also traveled to Santa Cruz, California to attend the APTA Public Transportation

and Universities Conference from June 24-25, 2018. Aside from the general sessions, networking, and product/bus showcase, I attended the following sessions:

• Planning, Sustainability and Parking • Shared Mobility Partnerships: Working Together to Improve Community

Mobility • Student Engagement, Communication, and Marketing • Next-Gen Technology

PREPARED BY: ______________________ REVIEWED BY: __________________ Lisa Rheinheimer Carl G. Sedoryk


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Agenda # 7-4d September 10, 2018 Meeting

July 27, 2018

To: Robert Weber. Chief Operations Officer From: Alvin Johnson, Contract Transportation Supervisor Subject: TRIP REPORT – June 2018

On June 24th and 25th, I traveled to Santa Cruz, California to attend the APTA Public Transportation & Universities Conference. While at the conference I attended several sessions and meetings relevant to public transit operations, public private partnerships, and administration to include;

• Planning, Sustainability & Parking: During this session a group of panelist discussed their first hand experience preparing and implementing different aspects, including sustainability, planning affecting transportation on and around campus with communities. Presenters showcased their sustainable development, multi-modal approaches, clean bus technologies, and the role of parking facilities.

• Shared Mobility Partnerships: Working together to improve community mobility: Paul Davis, Transportation Partnerships Manager from Lyft, Inc. How Transit can reduce congestion, pollution and parking as well improving access by using public and private transportation. Paul showed these goals can be achieved by using new technology and today’s infrastructure.

• Student Engagement, Communication and Marketing: The panel discussed new best practices on communication strategies for rebranding parking and transit services. Also discussed were career pathways for student bus operators as a marketing strategy.


• Next-Gen Technology: This session focused on the future role of technologies, as well as application of emerging technologies to campus transportation systems, including autonomous vehicles, wireless communications and passenger information systems.

• General Session(s): Opening General Session: The Santa Cruz Metropolitan Transit District (METRO) and University of California – Santa Cruz Transit Partnership: The opening session discussed in-depth the 46 year partnership METRO has with UCSC. METRO performs 2.5 million annual trips to and from the campus – representing about 50% of METRO’s ridership. Looking forward we heard about key initiatives the partners are pursuing over the next few years: (1) meeting growing riding demand as enrollment grows: (2) a system-wide fare increase; and (3) issues related to fare payment technology opportunities.

PREPARED BY: ___________________ REVIEWED BY: _____________________ Alvin Johnson Carl G. Sedoryk


Agenda # 7-4eSeptember 10, 2018 Meeting

August 14, 2018

To: Carl Sedoryk

From: Hunter Harvath – August 28, 2018

Subject: TRIP REPORT – JULY 2018

From July 18 to July 19, I traveled to Chicago to participate in the annual APTA Small Operations Committee Summer Strategic Planning Meeting. Unfortunately, due to severe weather that hit the Chicago area, the airline requested that I change travel plans to an earlier time. As such, I was only able to attend part of the planning meeting. We received an update from APTA staff and leadership and focused discussion on federal legislative issues and Reauthorization.

From July 29 through August 1st I attended the APTA Sustainability and Multimodal Planning Workshop in Vancouver, British Columbia. In addition to the general sessions and networking opportunities, I attended the following sessions:

• Homelessness and Transit• Reversing and Managing Ridership Declines: Parts I & II Research and

Practitioners• Harnessing Big Data for a Smarter Public Transportation System• Encouraging Active Transportation through Healthy & Connected

Corridors• Innovative Partnerships between Transit Agencies and Vendors• Social and Economic Sustainability

PREPARED BY: ____________________ REVIEWED BY: _________________ Hunter Harvath Carl G. Sedoryk


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Agenda # 7-4fSeptember 10, 2018 Meeting

August 14, 2018

To: Carl Sedoryk

From: Lisa Rheinheimer, Director of Planning and Marketing

Subject: TRIP REPORT – JULY 2018

I traveled to Vancouver, Canada to attend the APTA Sustainability and Multimodal Planning Workshop July 29 – August 1, 2018. Aside from the general sessions and networking opportunities, I attended the following sessions:

• What’s New and What’s Next: Innovative Approaches to ImprovingMobility

• Reversing and Managing Ridership Declines: Part I Research• Encouraging Active Transportation through Healthy and Connected

Corridors• A Multimodal Potpourri• Bus and Fleet: Energy Diversification and Operational Impacts• Back in the Saddle: Integrating Bikes and Transit to Make the Complete

Trip• Innovative Partnerships between Transit Agencies and Vendors

PREPARED BY: ____________________ REVIEWED BY: ____________________ Lisa Rheinheimer Carl G. Sedoryk


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Date: August 21, 2018

To: Carl Sedoryk, General Manager/CEO

From: Norman K. Tuitavuki – Deputy Chief Operating Officer

Subject: Hartnell/MST Transit Maintenance Training & Partnership Update

MST has been working with Hartnell College and the Southern California Regional Transit Training Consortium (SCRTTC) to develop and deliver vehicle maintenance training that is specific to public transit, but tailored to Monterey-Salinas Transit’s (MST) current and future needs.

We have finalized and approved the training curriculum and we are in the process of finalizing an agreement with Hartnell to deliver these programs. The training focuses on diagnosing, troubleshooting, maintaining, and repairing within the following areas of MST’s Maintenance Operation:

• DIESEL ENGINE• PREVENTIVE MAINTENANCE INSPECTION (PMI)• AIR CONDITIONING HEATING & VENTILATION (HVAC)

Finally, this partnership with Hartnell College will help MST develop and implement a Maintenance Apprenticeship Program. Apprenticeships provide training that improves and enhances the skills and knowledge of entry-level employees; and MST’s ability to attract, employ, and retain employees directly from the community we serve.

Thanks,

Norman K. Tuitavuki, Deputy COO

C: Hunter Harvath, Deputy CEO Robert Weber, Chief Operating Officer (COO) File


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Employing technology Allocating bond funds Vegetable growers respond

to chronic employee shortages

Commission finalizes projects

to benefit from Proposition 1

Page 3 Page 5

ert

www.cfbf.com • www.agalert.com

AUGUST 1, 2018

VEGETABLES.

s p e cial r e p o r t

Three California communities receive USDA funding

The U.S. �artrnent of l\gticultutt is lnvesdng $237 million In I 19 rural com•

munity service facilities In 29 states,

Including three in California. It was an• nounced by Asslslant to the Secrecary Cor Rural Development.Anne Hazlett.

"At USDA, we believe in rural America and in the promise of small towns ond the people who call them home; He:zlettsaid. 'We arecommllled to being a moogpan. ner to local leader, in building healthy, prosperous futureSfortheir communlt!es."

I lazlett announced the fun dire roUow• Jng a meeting of the Western Co\wnors As50Ciadon. USDA is supporting these quallty,or-ure projects through the CornmunityAldlitieslmctLo&nProgram

The California projects are: • West Side Health Care D1,uict. SS

million to be u.ted to expand the \\'est Side Health Care Dlsnict's health clinic. which serv'l!S the community ofTaft and surrounding areas. The cllnlc will be in• creased &om 2,800 square ree, 10 12,800 square feet. It offers primary care and walk-In health se1'ices 365 cays a year. The curttnt lacllity averages 42·45 pa• dents a day, and up to 60-70 pot!enlS dally during peak periods. Patient visits have

c onsistently lncre�d since the clinic opened. There wen, 15,536 visits in 2017.

The expansion will add nlne examina• don rooms, two largerproceduruooms, a holding/recovery room and an opera· tionaJ suppon space.

• Monterey•Salinas Transit Olsttict. $5 million to be used to build • st.6rage and maintenance ladllty In King Oty 10 accommodate buses. The storage racility will eliminate the need for buses to n-avel 47 miles toSallnas. Thls wlllprovtdesav• ings on both fuel and payroU, as well as help reduce polludon from emissions. The city will benefit &om the added em• plo)ment and suppon fmm other busi• nesses in the area. The new facility will be on a 4.8-aae site. It will Include one main metal building. three ,uppon and equipment buildings. and parl:lng for45 empl0)-eesand40buse$. The total project will cost $11.2 rnllllon. Other funding In• dudes $4.3 mlllJon from the Department ofTransponadon/Hjgbways; $987,500 fromS1lltetuo; $210.000from local.,,_; and $730,332 from the appllcanl

• Centrlll VeUey Opporrunlty Center, S900,000 to be used to consiruct thrtt classroom buildings across the street

from the Central Valley Opponunlty Center Inc. facility in Wlncon. a commu

nlty of appmxlmatdy 10,613. The facility

currently houses several vocadonal and ttmed.ial education snvices. including cool:ing. general business, photovoltaic solar occupadon, high school equtva•

!ency ond English as a second language. Some of the ,-ocadonal courseo-such u w,,lding. trudt driving and solar panel In• stalladon-are being offered at different leased locations throughout the servi ce

area. This p,oject will consolidate several of the small and outcated leued facili• des and would save space and operating oostS. TheproJectalsolndudeuldewalllS. feo� landscaping. paving, Ugjldng and secruity sytems.


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Documents

TRANSIT DISTRICT MEMBERS: City of Carmel-by-the Sea City of … · 3-1. Adopt Resolution 2019-03 recognizing Lori Lee, Accounting Manager, as Employee of the Month for August 2018