transforming

tourism

THETATHETA

A presentation for Portfolio Committee

by Leoné WhateleyTHETA ETQA Manager

training for growth

Presentation ScopePresentation Scope

• ETQA Functional Roles• THETA Progress to Date• Challenges / Perceptions• Questions and Answers

training for growth

Legislative ScopeLegislative Scope

Acts Regulations

•Skills Development•SAQA•FET / HET•Other (Tourism Amendment, Fire Arms)

•Learnership•ETQA•Funding

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ETQA Regulations 1127 ETQA Regulations 1127

1. Accredit providers2. Monitor and audit the quality of

provision3. Register assessors & moderators4. Evaluate assessments and facilitate

moderation across providers5. Quality assure US and Qualifications6. Maintain an effective Database 7. Take responsibility for certification

of learners

1. Accredit providers2. Monitor and audit the quality of

provision3. Register assessors & moderators4. Evaluate assessments and facilitate

moderation across providers5. Quality assure US and Qualifications6. Maintain an effective Database 7. Take responsibility for certification

of learners

training for growth

1.1. Accredit ProvidersAccredit Providers

• 488 providers on THETA system, of which ...

• 49 Accredited (full, provisional and registered)

• 19 External FET providers • 128 Phase A Intents• 115 Phase B Applications• 200 Expired statuses• Approximately 400 ex-HITB providers

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2.2. Monitor & Audit Monitor & Audit ProvidersProviders

• 90 site visits conducted in 2003 – 2004• 71 site visits in 2005 to date• Total: 161 (June 2003 onwards)

• Programmes Evaluated: • 604 Programmes received• Programme evaluated• 221 Approved / conditional approval• 145 Outstanding information• 40 Not auditable• 198 to be reviewed

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3.3. Register Assessors and Register Assessors and ModeratorsModerators

• 5705 assessors listed• 3990 de-registered (not active or

qualified) • 744 registered:

– 313 registered provisionally– 431 registered fully

• 971 unknowns (process of validation)• Moderators – 74• Verifiers - 5

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Registered Assessors Registered Assessors

THETA Assessors: Status & Geographical Area

1

19

97

55

39 7

2

58

1

44

6

167

74

1812

34

5

42 39

0

20

40

60

80

100

120

140

160

180

Eas

tern

Cap

e

Fre

esta

te

Gau

teng

Kw

aZul

u-N

atal

Lim

popo

Mpu

mal

anga

Nor

th W

est

Nor

ther

n C

ape

SA

Nat

iona

lP

rovi

nce

Uns

peci

fied

Wes

tern

Cap

e

Registered - provisional

Registered - qualif ied

STATUS AND GEOGRAPHICAL AREA

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Registered ModeratorsRegistered Moderators

THETA Moderators: Type, Status & Geographical Area

1 1

3

11

6

2

3

7

4

5

3

1

13

7

11

2

11 1 1

2 22

1

8

2 2

1

8

0

2

4

6

8

10

12

14

Registered Registered -provisional

Registered -qualif ied

Registered Registered -provisional

Registered -qualif ied

External Moderator Internal Moderator

Eastern Cape

Freestate

Gauteng

Kw aZulu-Natal

Limpopo

Mpumalanga

North West

Northern Cape

SA National Province Unspecif ied

Undefined

Western Cape

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4.4. Programme Programme EvaluationEvaluation

• 604 Programmes received• Programme evaluated• 221 Approved / conditional

approval• 145 Outstanding information• 40 Not auditable• 198 to be reviewed

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5.5. Quality assure unit Quality assure unit standards and standards and

qualificationsqualifications• 40 qualifications• 24 learnerships• 52 registered skills programmes• 510 unit standards

• SGB Project:– 28 qualifications in review– 17 re-scoped for development– 3 completed– Next: skills programmes re-scoping

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6.6. Certificate LearnersCertificate Learners

• 16555 certificates issued to date, of which ...– 1342 learnerships– 1671 qualifications– 13542 skills programmes

• Over 5 000 still in process of issue

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Certificate Demographics Certificate Demographics (1)(1)

THETA Certificate Demographics

7497

820

82 25

1914

3823

27155 22

1944

41 33 8 19

0

1000

2000

3000

4000

5000

6000

7000

Black: African Black: Coloured Black:

Indian/Asian

Unknown White (blank)

Female

Male

Unknown

(blank)

CERTIFICATE DEMOGRAPHICS

training for growth

Certificates - Certificates - LearnershipsLearnerships

THETA Learnership Certificates: Region & Sector

44

41 1714

336

219

2

90

290

113

1213

91

1 261

49

29

6 4

24

1

0

50

100

150

200

250

300

350

400

Conservation Guiding Hospitality Tourism (blank)

Eastern Cape

Freestate

Gauteng

KwaZulu-Natal

Limpopo

Mpumalanga

North West

Northern Cape

SA National Province Unspecified

Undefined

Western Cape

training for growth

StatisticsStatisticsTHETA Certificates: Number per Programme

Count of Certificate NoAchievement Type Programme Desc TotalProgramme/Qualification (Non-Agreement) Adventure Site Guide (Mountaineering) 79

Assistant Chef 935Assistant Housekeeper 290Bar Attendant 510Cook - Convenience Foods 1820Cook - Fast Foods 515Cultural Site Guide 847Dangerous Game Area 53Drink Service Assistant 667Fast Food / Counter Attendant 505Field Ranger 1 363Field Ranger 2 11Food Service Assistant 1007Front of House - Receptionist 1General Field Assistant 43Kitchen cleaner 606Laundry Assistant 111National Certificate: Accommodation Services 37National Certificate: Fast Food Services 17National Certificate: Food and Beverage Services 46National Certificate: General Travel 12National Certificate: Hospitality Reception 25National Certificate: Professional Cookery 71National Certificate: Tourism: Event Support 1National Certificate: Tourism: Guiding 1388National Diploma: Accommodation Services 1National Diploma: Food and Beverage Management 24National Diploma: Professional Cookery 34National Diploma: Wholesale Travel 15Nature Site Guide 827Nature Site Guide (Dangerous Game) 105Porter 342Porter/Concierge 65Public Area Cleaner 323Receptionist 622Room Attendant 1491Table Attendant 1403

Programme/Qualification (Non-Agreement) Total 15212Qualification (Agreement) National Certificate: Accommodation Services 218

National Certificate: Conservation Resource Guardianship 10National Certificate: Food and Beverage Services 394National Certificate: Hospitality Reception 98National Certificate: Professional Cookery 107National Certificate: Tourism: Event Support 262National Certificate: Tourism: Guiding 156National Certificate: Tourism: Reception 76(blank) 21

Qualification (Agreement) Total 1342Grand Total 16554

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ChallengesChallenges

• External: • Quality of providers (ETD practice)• Quality of programmes

• Internal: • THETA Resources• Provider accessibility & location

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ConclusionConclusion

Education for a sustainable livelihood is a right, not a

priviledge