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© 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. This presentation, including all supporting materials, is
proprietary to Gartner, Inc. and/or its affiliates and is for the sole internal use of the intended recipients. Because this presentation may contain information that is confidential,
proprietary or otherwise legally protected, it may not be further copied, distributed or publicly displayed without the express written permission of Gartner, Inc. or its affiliates.
Simon Jacobson
VP Research, Supply Chain
@simonfkj
Transforming Manufacturing Operations In The Digital Age
1 © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
93%OF MANUFACTURERS CLAIM
MANUFACTURING OPERATIONS ARE
AN INTEGRAL COMPONENT OF THEIR
DIGITAL SUPPLY CHAIN STRATEGIES
2 © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
71% OF MANUFACTURING DIGITIZATION
EFFORTS ARE SEPARATE BUT
PARALLEL TO DIGITAL SUPPLY CHAIN
INITIATIVES
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19%
20%
21%
25%
27%
31%
35%
38%
Increase visibility of supply chain performance
Deploying standard best practices and performance measures
Improving skills and talent
Accelerating the implementation of new processes in/across sites
Understanding the benefits and opportunities of new technologies
Digitization of production processes
Improving quality
Reducing costs
Leadership Is Promoting A Digital Strategy
Q: What are the most important manufacturing-centric objectives for your company in the next 12 months?
Base: All Respondents, n = 205
Percentage of Respondents Sum of Top 3 Rank Shown
Percentages may not add to Sum due to rounding
Source: Manufacturing Operations Trends From the 2018 Supply Chain Top 25, Gartner 2018
4 © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates.
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Smart Manufacturing is a mindset shift and a change to
existing organizational
culture
5 © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
Can You Change the
Wheels on a Moving Bus?
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1. Reestablish The Core
2. Disrupt How Outcomes Are Approached
3. Automate Beyond The Factory
4. Unlearn and Hack Your Culture
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Separate Logic And Emotion
8 © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
The Hype Cycle: Balancing Innovation and Core Competency
Peak of Inflated
Expectations
Plateau of
Productivity
Expecta
tio
ns
TimeInnovation
Trigger
Trough of
Disillusionment
Mainstream Adoption
Corporate Production Systems
Synchronized BOMs
Network Design
OEE
Security
Digital Manufacturing
Supplier Quality
Emerging Practices
IoT
AR/VR
Cloud
AI
Digital Twin
Digital Thread
Smart Robots
Cyber Physical
Systems
Mobile
Factories
Source: “Hype Cycle for Manufacturing Operations Strategy, 2018”, Gartner 2018
9 © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
Renovate The Foundation
Performance
Governance
Peo
ple Data
Tech
no
log
y
Pro
cesses
10 © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
1. Reestablish The Core
2. Disrupt How Outcomes Are Approached
3. Automate Beyond The Factory
4. Unlearn and Hack Your Culture
11 © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
Visibility
New Marketsand Segments
Agility
Cost Optimization
Synchronized Supply
Network Design and Optimization
Complexity Management
Sustainability
Traceability and Compliance
Desired OutcomesWhere Will the Goal
Be Achieved?
End-to-End
Supply
Network
Line/Work
Cell/
Production Unit
Site Level
Region/
Business Unit
What to Invest In?
Skills/Talent
Digitization
Automation
Cloud
Flexibility
Analytics
What InformationIs Needed?
“There’s Gold In Those Plants”
Source: More Than Digital Is Driving the Factory of the Future, Gartner 2017
12 © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
What Can Be Achieved
Digitized Production System Improve Material YieldFaster, Accurate Decisions
13 © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
1. Reestablish The Core
2. Disrupt How Outcomes Are Approached
3. Automate Beyond The Factory
4. Unlearn and Hack Your Culture
14 © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
Cultivate Agile Ecosystems Of Connected Processes and Data
Two years from now Today
Partner
Partner
Partner
Partner
Partner
Production
Plan Source Deliver Service
Partner
Partner
Partner
Partner
Manufacturing Processes/Activities That
Are Completely Digitally Automated
Base: All Respondents, n = 205, excludes don’t knows
Which of the following manufacturing process/activity are completely digitally automated today and which will be two years from now?.
24%
36%
32%
22%
33%
46%
43%
34%
Changeovers
Product Release
In-process QA/QC
Incoming Inspection
32%
34%
37%
43%
41%
40%
Production Planning
Materials Logistics
Reporting/KPI Management
15 © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
Cross Functional Alignment Must Be Identified
Source: “Survey Analysis: Lights Out Manufacturing is More Than Factory Automation” Gartner, 2017
Customer Service
Planning
(Short and Long Term)
Logistics and Delivery
Sourcing and Procurement
Manufacturing Operations
16 © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
1. Reestablish The Core
2. Disrupt How Outcomes Are Approached
3. Automate Beyond The Factory
4. Unlearn and Hack Your Culture
17 © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates.
INTERNAL or RESTRICTED
Nurture Natural Interaction Human Machine Collaboration
Develop Digital Dexterity
New Competencies Learn Intelligently
#fail
Source: How to Overcome Three Obstacles to Accelerate Innovation in Manufacturing Operations With Bimodal Gartner, 2017
18 © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates.
INTERNAL or RESTRICTED
1. Reestablish The Core
2. Disrupt How Outcomes Are Approached
3. Automate Beyond The Factory
4. Unlearn and Hack Your Culture
19 © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
You Can Change the
Wheels on a Moving Bus!
© 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This presentation, including all supporting materials,
is proprietary to Gartner, Inc. and/or its affiliates and is for the sole internal use of the intended recipients. Because this presentation may contain information that is confidential,
proprietary or otherwise legally protected, it may not be further copied, distributed or publicly displayed without the express written permission of Gartner, Inc. or its affiliates.
ReconfiguringManufacturing Operations In The Digital AgeSimon Jacobson
617.851.9061
21 © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
For information, please contact your Gartner representative.
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Toolkit: Self-Assess Your Manufacturing Operations Maturity
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© 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This presentation, including all supporting materials,
is proprietary to Gartner, Inc. and/or its affiliates and is for the sole internal use of the intended recipients. Because this presentation may contain information that is confidential,
proprietary or otherwise legally protected, it may not be further copied, distributed or publicly displayed without the express written permission of Gartner, Inc. or its affiliates.
ReconfiguringManufacturing Operations In The Digital AgeSimon Jacobson
617.851.9061
