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8/14/2019 Transforming BI Australia
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SAP 2009 / Page 1
SAP BusinessObjec t sThe Pow er o f Bus iness
In t e l l igenc e t o Transformt he Way t he Wor ld Work s
Ian Parker &Timo ElliottMay, 2009
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SAP 2009 / Page 2
Risk and Oppor t un i t y
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Source: IDC
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SAP 2009 / Page 4
1. DUCK !
2. K EEP SWIMMING
3. GET READY FOR THE NEXT SET
Image by Mike Baird: http://www.flickr.com/photos/mikebaird/
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SAP 2009 / Page 5
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SAP 2009 / Page 6
Business Intelligence can
have a direct positiveimpact on acompanys businessperformance,dramatically improving
its ability to accomplishits mission
BI is particularly strategicbecause it is directedtoward businessmanagers andknowledge workers...
Tools that let these usersmake faster, better andmore-informeddecisions areparticularly valuablein a difficult businessenvironment.
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Look Af te r Your Custom ers
Stinting on customer service is a common and sometimes costly response to tough
economic times. By managing the customer experience more rigorously, companiescan maintain quality while still saving money.McKinsey
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As deteriorating performance forces increasingly aggressive head count reductions, itseasy to lose valuable contributors inadvertently, damage morale or the companys
external reputation among potential employees, or drop the ball on important trainingand staff-development programs.
McKinsey
Look Af t er Your Em ployees
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K ey Quest ions t o Surv ive t he Dow nt urn and
Thr ive in the Upt urn
Which lines of businessare most profitable?
Who are my most
profitable customers?
Where is my revenuecoming from?
How can we increasesales?
What risk exposure dowe have?
Protect the existingbusiness
What are we currentlyspending and what canwe safely cut ?
What is the impact ofthose cuts ?
Will a saving in oneplace have a knock on
effect in efficiency inanother place?
How can we increaseproductivity?
Be Effective and Efficient
Can we plan multiplegrowth scenarios fornext year?
Which product line grewlast year ?
What trends are there inbuying patterns?
Which suppliers aregiving us the best deal?
Uncover Future GrowthOpportunities
DUCK ! K EEP SWIMMING PREPARE FORTHE NEXT SET
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The Evolut ion of BI
In 1990s BI was tacticalIn 2000s it has become strategic
Next stage will be ubiquity
BI
mailto:[email protected]8/14/2019 Transforming BI Australia
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Business In t e l l igence
J us t l i k e Em ai l ?
BIBI and email
Infrastructure provided centrally by IT
Standard across the organisationAll users make use of it
Access inside and outside the organization
Unthinkable not to have it
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from customer service to partner self-service, from taxauditing to purchase order monitoring
no matter which database the data resides in, we can get itout to people in a form suitable for each of them, to allow
them to help drive our business forward.
the information infrastructure weve implemented usingBusiness Objects allows us to leverage it inside and outside
our organization
180 databases
3,500internal users
many 000sexternal users
Information is our most important asset
http://www.businessobjects.com/company/customers/spotlight/sabre.asp
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Barr ier t o Increased Per formanc eGap between strategy and execution
Execution
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Barr ier t o Increased Per formanc eGap between strategy and execution
Strategy Strategic Alignment
Execution
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Barr ier t o Increased Per formanc eLack of balance between risk and opportunity
Risks Opportunities
Predictable Performance
Strategic AlignmentStrategy
Execution
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Barr ier t o Increased Per formanc eLack of visibility through entire cycle
Risks Opportunities
Confident Decisions
Predictable Performance
Strategic AlignmentStrategy
Execution
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Ensure TrustedInformation
ProactivelyManage Risk
CreateEnterpriseVisibility
Ac hiev ing Benef i t s w i t h SAP Bus inessObjec t s
Confident Decisions
Predictable Performance
Strategic Alignment
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SAP BusinessObjec t s Produc t Por t fo l io
BusinessIntelligence
ReportingQuery, Reporting,
and Analysis
Dashboards andVisualization
Search andNavigation
AdvancedAnalytics
Enterprise PerformanceManagement
StrategyManagement
Planning, Budgetingand Forecasting
Profitability andCost Management
Consolidation
Spend andSupply Chain
Governance Riskand Compliance
RiskManagement
AccessControl
ProcessControl
Global TradeServices
Environmental,Health and Safety
DataIntegration
Data QualityManagement
Master DataManagement
MetadataManagement
InformationManagement
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Trend #1: Inc reas ing ly St ra t eg ic and In tegrat ed
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Enterprise PerformanceManagement
StrategyManagement
BusinessPlanning
Profitability and
Cost Management Consolidation
SpendAnalytics
DataIntegration
Data QualityManagement
Master DataManagement
MetadataManagement
InformationManagement
Governance, Risk,and Compliance
RiskManagement
AccessControl
Process
Control
Global Trade
Services
Environmental,Health and Safety
BusinessIntelligence
ReportingQuery, Reporting,
and Analysis
Dashboards and
Visualization
Search and
Navigation
AdvancedAnalytics
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Enterprise PerformanceManagement
StrategyManagement
BusinessPlanning
Profitability and
Cost Management Consolidation
SpendAnalytics
DataIntegration
Data QualityManagement
Master DataManagement
MetadataManagement
InformationManagement
Governance, Risk,and Compliance
RiskManagement
AccessControl
Process
Control
Global Trade
Services
Environmental,Health and Safety
BusinessIntelligence
ReportingQuery, Reporting,
and Analysis
Dashboards and
Visualization
Search and
Navigation
AdvancedAnalytics
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Enterprise PerformanceManagement
StrategyManagement
BusinessPlanning
Profitability and
Cost Management Consolidation
SpendAnalytics
DataIntegration
Data QualityManagement
Master DataManagement
MetadataManagement
InformationManagement
Governance, Risk,and Compliance
RiskManagement
AccessControl
Process
Control
Global Trade
Services
Environmental,Health and Safety
BusinessIntelligence
ReportingQuery, Reporting,
and Analysis
Dashboards and
Visualization
Search and
Navigation
AdvancedAnalytics
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Enterprise PerformanceManagement
StrategyManagement
BusinessPlanning
Profitability and
Cost ManagementConsolidation
SpendAnalytics
DataIntegration
Data QualityManagement
Master DataManagement
MetadataManagement
InformationManagement
Governance, Risk,and Compliance
RiskManagement
AccessControl
Process
Control
Global Trade
Services
Environmental,Health and Safety
BusinessIntelligence
ReportingQuery, Reporting,
and Analysis
Dashboards and
Visualization
Search and
Navigation
AdvancedAnalytics
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Open &Agnostic
Open apps &BI, "agnostic"
to underlyingtechnology
CompleteStack
Most complete,integrated stack
Hyperion, Interlace,
diverse apps
Essbase, nQuire,BIEE
Cognos CPM
Cognos
Proclarity
Performance PointExcel
Function/industryspecificvendors
SAS, Microstrategy,InfoBuilders,Informatica
EPM & GRC
Data Warehouse
BusinessIntelligence
EnterpriseApplications
Oracle DW
Oracle, PSFT,Siebel
DB2 DW SQL Server DW
Dynamics
BW, BIA
Business Suite
Teradata, Netezza,MySQL, Sybase
NetSuite
IndependentVendors
Business Objects
+ SAP
Business Objects+ SAP
Not Al l Dat a is in SAPIntegrated Information Needed from Everywhere
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Over 25 supported integrations and solutionsAn integral part of many Oracle products:
Crystal Reports, Live Office, Share PointWindows, .Net, SQL Server
Websphere, CrystalJoint industry solutions
Databases, Applications, Files,Unstructured, Datamarts,Metadata, Federation
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SAP 2009 / Page 27 SAP 2008 / Page 27
Business Users
Task Work ers
Nat ure of Work
Management by exception
Collaboration across boundaries
Context over information
Web 2.0
Consumer-like expectations
Lean consumption platform
Third-party mash-ups
Demograph ics
Multi-nationalism
Mobile workforce
Rise of digital natives
Trend #2: The Rise of t he Business Us er
Reshaping The Business Environment
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SAP 2009 / Page 28
ALL Dat a
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SAP 2009 / Page 30
SAP BusinessObjec t s Ex plorer
DemoSAP BusinessObjec t s Ex plorer
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SAP 2009 / Page 31
In t roduc ing SAP Bus inessObjec t s Ex plorer
SAP 2009 / Page 31
Simplicity and speed of search
Intuitive data exploration and visualization
Fast response across mountainsof data
Simplicity and speed of search
Intuitive data exploration and visualization
Fast response across mountainsof data
Bring BI to All Business Users
Easy and efficient to manage and scale
More reactive to business withfaster delivery
Based on proven reliable infrastructure
Easy and efficient to manage and scale
More reactive to business withfaster delivery
Based on proven reliable infrastructure
Help IT to Be Successful
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SAP 2009 / Page 32
Cust om er Feedbac k To Dat e
SAP 2009 / Page 32
Classified the target populationas the active information userand further defined them as
users who have morequestions
Best for managers who need toexplore different business areasbut arent served by existing in-
house BI tools
Classified the target populationas the active information userand further defined them as
users who have morequestions
Best for managers who need toexplore different business areasbut arent served by existing in-
house BI tools
Highlights
Ease-of-use
Business user empowerment
Eye-catching look and feel wow factor in the interface
Left with the impression thatresponses would be very quick
Ease-of-use
Business user empowerment
Eye-catching look and feel wow factor in the interface
Left with the impression thatresponses would be very quick
Top Likes
If you know how touse a computer youcan use Explorer.
This is a perfect toolfor our managers whodont know what theyare looking for.
Finding information isas easy as searchingthe Internet.
The point and clickinterface allows usersto pick what theywant - like you would
do on any website.
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SAP 2009 / Page 33
SAP BusinessObjec t s Innovat ion Cent er
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SAP 2009 / Page 34
SAP BusinessObjec t s Innovat ion Cent er
Polest ar in
t he Cloud
Event-
Dr iven BI
Socia lN e tw o r k
Analyzer
iPhone Cat a log
Browser
T ex t t o
Query
BI Panel
And Many More!
http://innovation_center.sap.com
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SAP 2009 / Page 35
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SAP 2009 / Page 36
Soc ia l Net w ork Analyzer Pro t o t ype
DemoSoc ia l Net w ork Analyzer Pro t o t ype
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SAP 2009 / Page 37
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SAP 2009 / Page 38 SAP 2009 / Page 38 SAP 2009 / Page 38
Sust a inabi l i t y Per form anc e Managem ent
SAP 2009 / Page 38
Manage strategy and risks
Merge financial & other sustainability data
Provide transparency and actionable insight
Visualize and report for stakeholder impact
Reduce reporting costs
Design Source Sell Move Service Take BackMake
CSO:
Auditable
Sustainability
VPStrategy:
GovernforSuccess
CFO
MinimizeRisk
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SAP 2009 / Page 39 SAP 2008 / Page 39
Sales ShippingBusiness Users
WholesaleDistribution
ProfessionalServices
ConsumerProducts
Col laborat ive Dec is ions
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SAP 2009 / Page 40
Mill Products
Aerospace &Defense Automotive Banking
Engineering,Construction &
Operations Healthcare
Higher Education
& Research
Life Sciences Media
ChemicalsConsumerProducts
Defense &Security
High Tech
IndustrialMachinery &
Components Insurance
Mining Oil & Gas
Professional
Services
Public Sector Retail
Telecom-
munications
Travel & Logistics
Services Utilities
Wholesale
Distribution
Customer Retention Product Performance
Revenue RecognitionWorkforce Optimization
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SAP 2009 / Page 41 SAP 208 / Page 41
BI standardization
Customer segmentation
Operational efficiencies
Fast, efficient close
Retaining top talent
Risk management
K ey BI Oppor t un it ies
In Tough T im es
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SAP 2009 / Page 42
St ra t eg ic A l ignm ent
Pred ic t ab le Per form anc e
Conf ident Dec is ions
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Thank You!
Timo Elliott Ian [email protected] [email protected]
BI Questions Blog: www.timoelliott.com
twitter.com/timoelliott