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TransformationalTechnology
Integrating New Marketing Approaches and Insurance Products
with E-business Technology
Discussion Objectives
• Years of Evolution - Traditional Technology • “IT” Perspectives• The Paradigm Transformation• Internet, Intranets, Extranets• The Insurance Marketplace• A “JDI” World
Years of EvolutionTraditional Technology
• Proprietary “Mainframe” Environments (Legacy Systems & Online “Green Screens”)
• Agency Management Systems• Fragmented Vendor Services• The Paperless Office and SEMCI????????
“IT” Perspectives
• CIO Magazine Conference
• The “IT” Executive
• The “IT” Business Plan
• Marketplace/Marketspace
• The Future Look
The Paradigm Transformation
• Rapidly Changing Marketplace• Consumer Expectation• Outsourcing• Merger/Acquisition Craze• Entry of Non-traditional Players• “Lightning” Emergence of the Internet
Internet, Intranets, Extranets
• Policy Submission and Distribution
• Agency and Consumer Inquiry
• Management Reports and Inquiry
• Regulatory Reports and Requirements
Secure Web-Site
Accept
Agency System
Agent
Carrier
ITSA Point-of-Sale System
UNDERWRITING
GUIDELINES&
RATES ChoicePoint
CLUE
MVR
I SO
GUS
DOWNLOAD
Agent/Carrier Web-Site
Consumer
upload
INSURANCECOMPANY
LEGACY SYSTEM
SQLSERVER
PRIVATEIP NETWORK
AGENTINTERNET
INSUREDS
FIRE WALL
ITSA Inquiry Solution
FIRE WALL
FIRE WALL
The Insurance Marketplace
• The “Lunch Eaters”
• The New Marketspace
• Affinity Marketing
• Call Center Emergence
• Consumer Interaction