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Transform your business to thrive

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Contents

Introduction

Our customer focus

About Telstra

Fast facts

The architect of technology solutions

The Network

ConnectedFuture series

04 18

11 28

06 20

12 30

08 26

14 32

Better ways

Global Carrier and OTT

Products and solutions

Roadmap for the future

Telstra’s digital innovation story

Telstra Enterprise

Telstra Enterprise

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Introductionby Oliver Camplin-Warner

Every day, organisations face increasing customer demands and changing market dynamics as digital disruption reshapes industries around the world.

Innovative companies are using technology faster than ever before to create compelling new business models, services and products in response to their customers’ demands. To compete and thrive, organisations are exploring various ways to become ‘digitally native’. Game-changing technologies and applications such as hybrid cloud and user-centric collaboration solutions, delivered over software-defined, intelligent networks, are advancing the way everyone works and interacts. These technologies improve agility and speed to market, and deliver exceptional experiences to customers and end users.

At Telstra, our enterprise, government and international wholesale business is focused on enabling you to make the most of technology to succeed in the digital era. With many workloads moving to cloud environments – public and private – the reliance on secure and flexible networks is more important than ever before. We aim to create and curate the best solutions to empower your business growth in new markets, empower you to lead digital disruption in your sector, and provide exceptional experiences to your customers.

We are energised by the opportunities to work with many customer organisations to bring unique digital experiences to life. We believe that by partnering closely with our customers as part of a small ecosystem, we can co-create the future of your business and set you up for lasting success.

Oliver Camplin-WarnerCEO – International Telstra

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Helping you thrive in a connected world

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About TelstraTelstra is a leading telecommunications and technology company that empowers your business to thrive in a connected world. We deliver transformational experiences through innovative connectivity, collaboration and IT solutions, via one of the world’s most advanced networks.

Telstra’s heritage is proudly Australian but we have a longstanding international business with a focus on the Asia-Pacific region. Today, we have more than 3,000 employees based in over 20 countries outside of Australia, providing services to thousands of business, government, carrier and OTT customers.

Over several decades we have established the largest and most diverse intra-Asia subsea network system representing about 30 per cent of active capacity in the region.

We empower your business with innovative technology solutions including data and IP networks and network application services such as managed networks, unified communications, cloud, industry solutions, integrated software applications and services, and network-as-a-service. These services are underpinned by our extensive cable network, with licences in Asia, Europe and the Americas and access to more than 2,000 Points of Presences (PoPs) in more than 200 countries and territories globally.

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The architect of technology solutions

The Telstra difference

Together we can co-create the future of your business by providing access to world class technologies, platforms and advice. Combining your vision with our expertise, we can help create, curate, advise and inspire.

Why Telstra?We bring innovative technology, capability and talent from around the world to enable your business to thrive in a connected world, particularly the rapidly growing markets of Asia Pacific.

We operate the largest subsea cable system in the Asia-Pacific region, with a unique and diverse set of infrastructure, including the largest integrated data centre footprint in the region.

We continue to invest in our network to ensure it offers fast, resilient connections to high growth markets.

We use our capabilities and assets to capture connectivity opportunities in industries where technology is creating competitive disruption for the benefit of your business.

We provide sophisticated network application services and have growing interests in software, broadcast services, e-commerce and health.

We invest in digitising our internal and external systems to make it easier to do business with us.

We createWhen great solutions don’t exist in the market, we innovate to solve problems. Our people design, develop and integrate solutions to help solve your business challenges. We are underpinned by the strength of our network infrastructure and work in relentless pursuit of making it the strongest across the globe, so you can continue to connect to new markets, create innovation and ultimately grow your business.

We curateWhen solutions already exist in market, we do the hard work for you by bringing together some of the best options from leading brands to meet your needs. We partner with industry leaders, thinkers and innovators to build a powerful ecosystem that drives continual improvement.

We adviseOthers might provide a product, but we partner with you to provide solutions, empowering you to navigate the complex digital world and make informed choices. We provide advice for the best results, with deep, proven experience in scoping and delivering projects on time and on budget. We have strengthened our capabilities by acquiring companies such as Readify and Kloud that have deepened our pool of business and technology experts. We now have one of the largest teams of ICT services professionals in Australia.

We inspireWe are constantly asking what’s next? And we are constantly seeking to innovate for that future. By providing you and your organisation with opportunities to imagine, innovate, create and succeed, we ensure that possibilities don’t just stay as ‘big ideas’. Together with our Telstra Ventures arm, our team of investors and business leaders search the globe for the very best in tech innovation to connect your business with world class products and leaders.

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Our customer focusOne of our key strategic pillars is to deliver brilliant customer experiences. We are focused on providing you with the best products and services on the best networks with sales, service and support that are simple, intuitive and increasingly digital.

But we realise there’s always room for improvement. That is why we are committed to ongoing improvements.

Gone are the days when customer interaction was the sole responsibility of those with ‘customer service’ in their title. Today, delivering an exceptional customer experience is the focus of every person in our business.

Here’s a snapshot of what we’ve been up to and what we’re continuing to work on.

Striving for best-in-class customer service – providing you with responsive and consistent service

We recognise delivering services when we say we will, and restoring services quickly while providing regular updates during service disruptions, is critical to enabling your business.

We have continued to build additional service delivery capacity in over 20 countries outside Australia. This serves to provide a consistent end-to-end experience. Our priority is to ensure quality and efficient delivery of services across multiple geographies.

Delivering superior networks – investing in network expansion and resiliency

In 2017, we introduced the shortest and lowest latency path between Taipei and Hong Kong, as well as a new overland fibre route in Taiwan to bypass the natural disaster-prone Luzon Strait. We now offer eight high-capacity 100G routing options into South Korea, providing greater redundancy with connectivity to more subsea cables.

We also launched our “Always On” service guarantee, providing assured availability for high capacity services across the Hong Kong, Singapore and Japan triangle.

Expanding our products and solutions – delivering innovation and differentiation

Our product deployment includes the introduction of a Telstra consolidated IP offering – IP Transit - available globally. This offers a single contract, billing, assurance processes and performance reporting, irrespective of location.

The Telstra Global Media Network provides simple and efficient delivery of live, linear and file-based video content, by combining our global subsea cables, satellite stations, and broadcast operations into a single media contribution solution.

Collaborating with our joint venture in Indonesia, telkomtelstra, we are committed to exploring investment opportunities in the rapidly growing technology start-up sector in South East Asia, from e-commerce, e-health, the Internet of Things and fintech.

We’ve grown our Hybrid IT portfolio by launching Public Cloud services with Softlayer, AWS, Cloud Gateway and Cloud Management Platform. Telstra PBS (our China joint venture) has improved its IPVPN service by building four new PoPs in Kunshan, Shenyang, Jinan and Fuzhou for better resilience.

Faster quoting times

We know that timely access to important market-relevant price points is vital to your business. As such, we introduced the International Pricing System (IPS), a 24/7 online portal available for customers to access over 39 million market relevant pricing points, covering 14 of Telstra’s international products and services. IPS gives you full control to obtain product prices in real time via an intuitive interface – all from your desktop or tablet, in just a few clicks.

Leow Kim LeeIT, BIC

Our customers“Managing such a diverse network has its challenges, but we needed an IT environment which was not going to cause us delays. We are grateful for the time and commitment the Telstra team has given us. Telstra demonstrated a real understanding of our business challenges and was able to deliver a solution which was suitable for our own business needs. Nothing has felt like an off the shelf product, which has been brilliant.”

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The LARGEST foreign joint venture VPN provider in mainland China

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DCs across the globe

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with 25 in Australia — one

Recognised ‘STRONG PERFORMER’ in theForrester Wave Hosted Private CloudServices, Asia Paci�c 2017

Received HIGHEST product scores in High Performance (High Capacity and Low Latency) networks in the Gartner Critical Capabilities for Network Services, Asia/Paci�c 2015-2018 reports

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SIX BILLION minutes annuallyVoice capability carrying more than

Telstra now providing you more

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organisation and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or �tness for a particular purpose.

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UNITED STATESSOUTH EAST ASIASOUTH ASIANORTH ASIAAUSTRALIA & NEW ZEALAND

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LEGENDS

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Accessible Satellites

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Map information effective January 2018. Details of Telstra worldwide coverage and service availability as indicated on this map are subject to change from time to time. Please contact your account manager for the most up to date details of Telstra worldwide coverage, products and solutions.

Online network map: telstraglobal.com/network-infrastructure-map

2018.03.05 v303

CONTACT TELSTRAAustralia: +61 2 8202 5134 Americas: +1 877 835 7872Asia & HQ: +852 2983 3388 EMEA: +44 20 7965 0000

telstraglobal.com tg_info@team.telstra.com

Network access extends to400,000 km with 58 data centresand access to more than2,000 PoPs globally, including36 Telstra Programmable Network PoPs

Telstra Network & Infrastructure Map

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Connecting Commercehighlights that business leaders are relatively confident that their city environments can provide the support they need to meet their digital ambitions. There are clear indications, however, of areas where many cities are coming up short, including the supply of digital talent and sharing of digital data.

Connecting Capabilities provides an indication of overall digital

transformation progress in Asia. It looks at which countries in Asia have

the necessary building blocks in place to ensure business success in a

connected world, with a focus on digital infrastructure, human capital and

industry connectedness.

Connecting Companies finds that the growing trend for

digital partnerships is already having a measurable impact for the

organisations involved in them. One-half of the 1,044 executives surveyed

believe their digital partnerships have proven their value ‘beyond doubt and

expectations for the future are even grander.

2017

2016

2015

The Connected Future series is a research-led program in conjunction with The Economist Intelligence Unit and aligns our core connectivity business with transformation, technology, innovation and insights. Combining whitepapers, country and industry briefings as well as articles and podcasts, this information helps you to succeed in the fiercely competitive world by delivering unique insights to help you better invest in new solutions and expand into new regions.

connectedfuture.economist.com

The series includes:

Connected Future series

We are always looking to the future for new technology and trends that will shape our world. Here’s what you need to know according to our CTO Håkan Eriksson:

The Machines are Coming

• The network can play an important role in offloading the compute power from connected devices to the cloud.• All devices will be connected, from a power tool to a wind turbine, for industries to gather data of their usage

to generate insight about the product and its consumers.• Security is a main challenge, which in turn puts requirements on the network, end-to-end.

A New Reality

• VR company Meta has thrown out monitors on desks for all its 140 employees, and instead everyone wears Augmented Reality (AR) headsets to see as many virtual monitors as they need.

• In the next three years, a typical AR headset will shrink from helmet size to a smaller, more appealing google-style. These devices will have a high impact on the PC and mobile industries and start replacing those devices within 10 years.

Cyber Trust

• With 500,000 new threats released on the Internet daily, traditional anti-virus software doesn’t work anymore. Instead you need Machine Intelligence using math-based technology to predict and stop an attack, before something bad happens.

• Cyber risk management is not a problem to be fixed, it’s a condition to be managed.• The security industry is very fragmented and that requires a common platform for execution and a good Service

Organisation for Operation. Open Source can provide the former and organisations like Telstra the latter.

Seeing into the future: what the experts are telling usHåkan Eriksson, Chief Technology Officer, Telstra

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Our solutions by business outcomeBetter waysWe harness innovative ideas to help create better ways for your business to thrive. By helping to optimise your technology and working hard to ensure your most valuable assets are protected, we help your people work at their full potential.

Optimise your ITTechnology continues to evolve and it’s sometimes easy to feel left behind. We help you to maximise the efficiency of your existing systems and scale, grow and innovate when and where you need, with tech that helps your business thrive. Transform from your core and work with us to keep ahead of upgrades, as well as moving legacy services to the cloud.

Solutions: Cloud Infrastructure, Public Cloud, Managed SD-WAN, Vblock System, Cloud Consulting

Secure your businessYour IP is one of the most valuable assets of your business. But the security of your data and networks goes beyond the IT department. It is a risk that touches all aspects of your business from human resources to the leadership at the top, and it can even affect your culture.

We help you to navigate the complexities of data and network security, determining the value of your data, who needs access to it, where it should sit and ultimately, the level of protection required. Together we will help you confidently harness the information and selectively share with customers, suppliers and your team as you need.

Solutions: Managed Network Services, TeleSign, Security Consulting

Liberate your workforceTime or location shouldn’t stop your employees from living the life they want while achieving great things for your business. Agility and flexibility are imperative for a productive workforce of the future and it is connection that fosters collaboration.

By removing the barriers that inhibit real-time, secure communication, we can help to liberate your team. This means your employees can be out there, wherever and whenever, working in the moment, capitalising on opportunities, and getting the balance they need.

Solutions: Cloud Collaboration, SIP Connect, Kony, Global VoIP, Collaboration Consulting

Reach global marketsOur network and solutions help you to seamlessly grow your business into new markets. You can reliably connect with new customers when and where you need to and share information with a supplier securely to protect your IP. Cost-efficient, flexible solutions mean you have the agility to scale when the time strikes, whenever that might be.

Solutions: Virtual Private Networks, Colocation, Ethernet VPN, IP Transit, Network Consulting

Create transformative innovationWe harness innovative and disruptive ideas that allow your business to grow and challenge the status quo. We are continually investing in new technologies to create solutions that will set you apart from your competitors.

This gives you access to a world of new opportunities. It means we can work with you to innovate and solve problems.

Solutions: Video Monetisation Solution, DocuSign, Whispir, Near, Panviva, Zimperium, Telesign, Kony, Guest Services, Apptio

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Products and solutionsTelstra Programmable Network

A new type of network that redefines how you deploy, consume and adapt connectivity. The Programmable Network empowers you to embrace digital transformation and quickly respond to customers and changing market dynamics with next-generation agility, flexible consumption of services and automated provisioning of network services.

Telstra positioned as a ‘Major Player’ in the IDC ITMarketScape: Asia/Pacific Next-Generation Telco – Telecom Services, Vendor Assessment 2016/2017.

“Telstra has continued its charge towards the ‘leaders’ segment in this year’s study…it has been constantly moving up the value chain and has built an impressive solutions portfolio as a services integrator on top of its networks”.

Sandra Ng Group Vice President IDC Asia Pacific

What the Industry Analysts say In the age of digital disruption, an

organisation’s network needs to support its future growth, whether that involves expanding into new markets, creating new products or improving efficiency.

The Telstra Programmable Network will help our customers meet these challenges by providing a single integrated and intelligent platform that provides flexible and dynamic access to our high bandwidth, low latency and secure networks.

The Telstra Programmable Network will combine our Software Defined Networking (SDN) and Network Function Virtualisation (NFV) capabilities, cloud platform and data centres, and global and Australian networks in one integrated and intelligent platform that provides a network-as-a-service with global reach. Our vision

Our vision for a new kind of networkJim Fagan, Director of Global Products, Global Platforms

is to help businesses optimise their IT through automated, on-demand and near real-time provisioning, consumption-based pricing and new data insights on network usage.

Our international IP-based Virtual Private Network (IPVPN) customers will also be able to access the Telstra Programmable Network’s capabilities from our 2,000+ points of presence worldwide after launch. This includes extending their network via Telstra’s portal or API to access the internet and a range of public cloud services including Amazon Web Services and IBM SoftLayer.

Ultimately, the Telstra Programmable Network will empower our customers to grow their business in the most efficient, dynamic way possible.

• Virtual Network Functions (VNF) Marketplace

• Global Exchange

• Telstra Programmable Network

• Cloud Management Platform

• SD-WAN

ConnectivityOur extensive core network and mix of technologies support fast, reliable connectivity for your operations across the globe. We work with you to find the solution that is right for your business, whether it’s a VPN service, low latency connections or voice and mobile services in a remote area. We are also pioneering software-defined networking to provide you with a flexible solution that grows with your business.

• Virtual Private Networks• IPVPN• Ethernet VPN

• Internet• IP Transit• Global Internet

• Satellite Data Service• VSAT Private Lease• Satellite International Private• Lease (IPL)• Satellite IP Trunk

• Point to Point• International Private Line (IPL)• Ethernet Private Line (EPL)• EPL Express

• Satellite Teleport Service• Virtual Network Operator (VNO)

Managed NetworksWe help you to gain greater control and visibility of your network and optimise your network environment. Designed to avoid the hassle of building and maintaining a network on your own, our Managed Network Services give you the freedom to focus on your core business while leveraging leading network technologies.

• Managed Network Services

• Managed SD-WAN

• Integrated Operations Management

Global CloudScale your business quickly and enjoy benefits such as increased computing performance and flexibility with shorter lead times, allowing you to focus on your core business. Our cloud solutions combine the flexibility of cloud computing with a world-class, high-performance, low-latency global network.

• Colocation• Colocation• Singapore (SGCS2)• London (LHC)• Data Centre Interconnect (DCI)

• Hybrid Cloud

• Private Cloud • Vblock system

• Public Cloud• Public Clouds• Cloud Infrastructure• Cloud Gateway• Cloud Management Platform

Our cloud expertiseWinner of Telco Cloud Service Provider of the Year, 2017 Asia Pacific ICT Awards.

“Telstra has achieved significant revenue growth and continues to lead the Asia-Pacific Telco Cloud Service Provider Market. The value-added connectivity and cloud orchestrated offerings have enabled Telstra to offer a robust end-to-end portfolio of managed cloud and ICT offerings”.

Yu Xuan NgIndustry AnalystDigital Transformation

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Global CollaborationWe help you provide more effective collaboration from a range of locations and devices, with integrated applications for a single unified user experience.

• Cloud Collaboration

• Contact Centre

• Audio and Web Conferencing

• Trader Voice

• Consulting and Managed Services for Microsoft

• Skype for Business Cloud PBX

Voice and MobilityExtensive reach, flexible capacity and high quality of service enable you to deliver leading voice experiences to your end-users.

• Voice• IDD Voice Hubbing• Toll Free Services (ITFS/TITF)

• SIP Services• SIP Connect• Global VoIP

• Mobility• IPX (Data and Voice Roaming)• Mobile Roaming

Digital MediaWe have a range of digital media solutions to enable you to deliver high-quality video experiences to connected customer devices. We can help you improve reach, engagement and results with online video. You can provide content that viewers love through actionable insights.

• Online Video Solution

• Video Monetisation

• Broadcast Operations

ApplicationsKick-start your digital business transformation with ready-to-use apps for the global enterprise. Our product range of apps helps to digitise your business processes and allow you to break free from traditional licensing models with transparent pay-as-you-go pricing.

• Near

• Panviva

• Zimperium

• DocuSign

• TeleSign

• Whispir

• Kony

• Guest Services

• Apptio

Business Technology Services

Take the next leap forward guided by our expert consultants and practice methodologies. We bring over 70 years’ experience of operating internationally to help you optimise your ICT environment and empower your business to thrive.

• Network Consulting

• Cloud Consulting

• Collaboration Consulting

• Security Consulting

• Program and Project Management

• Consulting and Managed Services for Microsoft

• Skype for Business Cloud PBX

Product RoadmapNew possibilities in digitisation: Telstra’s international product roadmap

This roadmap offers a guide to the innovations we are bringing to our portfolio of solutions over the coming months. We want you to thrive in the digital era and together we can create the future of your business by providing access to our ever-expanding world class technologies, platforms and advice.

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Roadmap for the future “If you’re too early it doesn’t work, if you’re too late it doesn’t work: timing is everything”.

Håkan Eriksson CTO, Telstra

Create transformative innovation

This roadmap is intended for your information only and is subject to change without notice. While Telstra will make every effort to meet the release periods of the products and services herein, do note that the release periods will nevertheless be dependent on various factors pertaining to launch readiness including and are also subject to change without notice. For any queries on the information, products and services set out in this roadmap, please feel free to contact us.

Optimise your IT

• Online Essentials• Business SIP• NBN IDD E-Lite• Telstra Cloud Sight• Cloud Gateway – Phase 2• National Ethernet

Copper to Fibre Migrations

Telstra Programmable Network

Security Monitoring & Operations Centre (SOC) expansion

Global network expansion including Always On

• Telstra Managed SD-WAN • International Contact Solution

• Vulnerability and Threat Management• Discovery-as-a-Service

• Telstra Calling for O365• Mobile Workspace • Trades Assist App

• IoT• Utilities & Location• Heavy Vehicle Management

• Mobility Managed Service• Mobility API Marketplace• SD WAN – Phase 2• NBN IDD Legacy Data & ISDN• Managed Hybrid Cloud• National Ethernet – Phase 2

• Mobility Managed Service - Europe• OTT collaboration

• Managed Electronic Security – Asia• Managed Security - CPE, Endpoint, Mobile• Secure Internet - SMB

• Liberate – Phase 2• Connected Workplace• Mobile Apps Framework

• IoT• Telstra IoT Platform• Transport Management• Light Fleet Management• Innovation Ecosystem

• Wi-Fi Location-as-a-Service• HoloLens

• National Ethernet – Phase 3

• Mobility Managed Service - Americas• OTT expansion

• Mobility Electronic Security - EMEA• Contextual Awareness• Secure Internet - Consumer

• Next Gen TIPT• AI – Digital Workflow Integration• Telstra Calling for O365 (v. Next)

• AI - Enhanced UC & Contact• Converged Managed Wi-Fi & Air

Liberate your workforce

Secure your business

Reach global markets

< 6 months < 18 months < 3 years

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Telstra EnterpriseThe Telstra Enterprise business outside of Australia offers global connectivity and innovative IT capabilities for businesses that need to connect to markets throughout the world, particularly in the Asia Pacific.

We understand digital disruption and the globalisation of markets mean financial services firms need to evolve. We enable financial services firms to manage people, information and assets with cutting-edge communication, collaboration and security. We help you to innovate and grow through optimisation and agile infrastructure.

A marked decline in commodity prices has prioritised the mining and resource sector’s focus on reducing costs and maximising production efficiency. It is creating a once-in-a-lifetime technology shift as the sector looks to technology to drive innovation. We help natural resources businesses to drive better outcomes, enhance asset productivity and lower costs, and stay ahead of their competition.

Financial Services Mining, Oil and Gas

Millennials will become the most valuable demographic for banks globally by 2028, and will remain so for an estimated 18 years. In the United Kingdom, United States, China and Indonesia, Millennials’ average wallet size (i.e. the total balance value of deposits and lending held by millennials) has already surpassed all other demographics with Australia next to follow. It won’t be until 2046 that we see Generation Z challenge Millennials’ status as peak profit makers for financial firms.

Population growth and economic development has created a consumer group who, in both number and purchasing power, are unlike any other in history. Our report, Exponential Performance in a Millennial, Mobile, and Programmatic World, explores these concepts in much more detail.

Insights: Millennials – powering the growth of the new digitally-led financial institutions

Our research found that financial institutions have to be aware of the changing ways Millennials choose to engage with organisations, because Millennials are inherently mobile. Mobile penetration among the countries in our study is highest in Australia (96 per cent among Millennials) and lowest in the United States (74 per cent), yet the country most likely to engage on mobile is China – where 88 per cent of Millennials have a mobile-first engagement with their bank.

The future is Millennial and exponential

Financial organisations need to change their technology investment strategies, take advantage of innovation in programmable networks, and leverage insight and understanding of the millennial market. If they do, they will be the companies that reap the benefits of the millennial mobile-first market to achieve exponential growth.

New models of on-demand consumption and audience fragmentation have forced businesses to re-think the way they acquire, distribute and manage media. We help you by deploying innovative media solutions to meet content and business needs. Your media business will thrive with our global reach and proven expertise.

These industries are undergoing digital disruption driven by consumer demand for personalisation, the need to differentiate through services and increased speed of delivery. As your partner in innovation, we help keep manufacturing, transport and logistics businesses connected. We provide them with security and reliability, helping to automate and keep supply chains moving, reducing costs and improving processes along the way.

Professional Media Manufacturing, Transport and Logistics

The way we consume sports is being revolutionised. Sports fans now, more than ever, are demanding live, high-quality, content-rich coverage at any time, in any place. For Australia’s largest sports broadcaster, FOX SPORTS, this change in consumption has led to a rethink in its broadcasting model, and led them to select Telstra as their network partner of choice to help with this change.

In a world first on Australia’s expansive geographical scale, Telstra’s Distributed Production Network (DPN) deploys a remote production broadcast by connecting 29 sporting stadiums across the country to new remote production hubs.

So, what exactly does the new broadcasting model look like? Traditionally, outside broadcasts of live sporting events require a dedicated control unit housing production staff and technical equipment at each individual event.

Revolutionising Live Sports Broadcasting Trevor Boal, Head of Telstra Broadcast Services

In a move to centralise the production of live sports, Telstra’s DPN allows for ‘remote production’ of live sports. This new model utilises our high capacity, low latency, multi-tenant network of scale to send multiple raw camera feeds, audio and equipment control from multiple sporting stadiums.

The deployment of a remote production model across Australia’s vast and expansive geography is a world first, with multiple channels of uncompressed video and audio traversing our network from sporting venues up to 3,500 kilometres away from the Remote Production Hubs. Our DPN will play a pivotal role in satisfying audience demand for live sporting coverage.

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Connecting you to new opportunitiesGlobal Carrier and OTT

We are one of Asia Pacific’s leading suppliers of wholesale telecommunications services. Our role is to connect you to new capabilities into, out of and throughout Asia. We offer end-to-end solutions including connectivity, managed network services, collaboration and cloud to customers in Asia, the US and EMEA.

Our extensive footprint enables you to connect to more customers; our deep regional expertise and innovative solutions ensure you can deliver better experiences to them.

We have over 400,000km of core subsea network, connecting you to more opportunities in the region.

About 30 per cent of active capacity in the Asia Pacific region.

With over five decades of wholesale experience in Australia and 30 years’ experience in the Asia Pacific region, we can advise and provide solutions that are right for your business.

Our wholesale industries include

Service providers

The wholesale carrier sector is more competitive than ever before. Traditional business approaches and technologies are rapidly becoming obsolete, while emerging players are building their own infrastructure. Whether you’re a global carrier or regional specialist, Telstra can empower you to grow and compete with our extensive footprint, reliable coverage and tailored support.

Wholesale voice carriers

We offer in-depth regional and broad global coverage. Our voice capability carries more than six billion minutes

annually and extends to more than 200 countries and territories, and multiple

in-country providers.

Over The Top providers

The world’s leading cloud, content and internet infrastructure companies need

massive scale, flexibility, low latency and diversity when entering the Asian

market. We help to empower OTT businesses with diversity, flexibility and low latency. For the OTT giants

operating in the Asia Pacific and beyond, Telstra can offer them the

scale of service they need to thrive.

We live in an ‘always on’ culture where we expect to be able to connect anywhere at any time – whether it’s watching Netflix, connecting with friends and family on Facebook or shopping online. The result of this is rising demand for data and better connectivity, particularly in Asia. Central to this is a vast network of subsea cables which carry more than 99 per cent of international data traffic and keep us all connected to the Internet.

While we expect non-stop connectivity, there are some areas within Asia that provide challenges particularly in the form of fishing activity, earthquakes and typhoons. Subsea cable damage can take weeks, or even months in extreme cases, to fix.

‘Always On’: world-first assured availability in Asia

To reduce the impacts of cable damage, we’ve introduced a new redundancy guarantee for our busiest subsea cable routes – Hong Kong to Singapore and Japan to Hong Kong.

Our ‘Always On’ service guarantee will use Telstra’s scale in Asia and market-leading subsea cable network to guarantee connectivity even in the event of a cable cut or damage due to a natural disaster. It means customers can be assured that all of their subscribed bandwidth – whether it’s 10GB or 1TB – can be supported on the same route in the event of a single or multiple outages on the primary path.

The scale and diversity of our subsea cable network in Asia puts us in a unique position to reroute traffic to another path with minimal downtime –

within a matter of hours initially and with automation we expect to bring this down to a few minutes in the future. This is because we have one primary path and two protection paths over different cable systems along the busy Hong Kong, Singapore and Japan triangle.

Our new ‘Always On’ service guarantee will mean our customers with high capacity needs can deal with one service provider, and not only save time and money, but also help to improve the experience they provide their end users.

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Our digital investment strategy is all about solutions that meet real needs and complement the services we offer our customers. Today, we’re building a suite of investments that solve important business challenges.

We’re embarking on the journey of digital transformation right alongside our customers.

We are also supporting start-ups that combine smart ideas and tremendous promise. And we are actively exploring the co-creation of exciting new solutions with innovative partners in the digital space.

Our twinpillars of

digitalinnovations

Telstra Ventures

Invests in entrepreneurial companies with market-leading digital solutions.

muru-D

Our start-up accelerator with hubs in Melbourne and Sydney, as well as partner programs in

Brisbane and Perth. It’s our ticket to the smartest people around the world.

The world of Chinese startups has been evolving and growing rapidly in recent years. To get a holistic view of the Chinese startup ecosystem, we spent time with Chris Pu, Partner, Head of greater China at Telstra Ventures and Ben Sand, Entrepreneur-in-residence at muru-D Sydney, to discuss technology trends in China, industries that make them excited and the most memorable advice from their mentors.

How would you rate the current startup environment in China?

Ben Sand: In my experience, mainly from spending time in Shenzhen, the startup environment in China is very exciting. People work extremely hard, and the ability to execute, especially on the hardware side is phenomenal. There is a truth behind the saying: “Whatever you can do elsewhere in 12 months, you can do it in three in Shenzhen.” Sometimes even just feeling some of that energy or having people around you moving at such fast pace can positively influence you as well.

Chris Pu: Very interesting and very diverse. There are clear differences between the three startup hubs in China – Beijing, Shanghai and Shenzhen. I think Beijing is the most vivid one. There is plenty of good talent, opportunities and capital, and for any startup these are the most important ingredients. Also, in Beijing, you can feel that companies have the ambition to build nationwide or even globally around a strong and transformative idea. Companies in Shenzhen, due to their heavy focus on hardware and consumer electronics, seem to be a lot more practical in terms of running a business and eventually driving sales.

Chinese Startups: An evolving landscape of innovation and change

Is there enough support for the startup ecosystem locally?

Chris: China has a very supportive environment for the startup ecosystem today with a lot of support on a policy level from the Government. In 2015, during the 12th National People’s Congress meetings, Chinese Premier Li Keqiang urged local governments to implement policies encouraging “mass entrepreneurship and innovation” and to promote the growth of startup companies. Since then, the state has set aside more than RMB 2.1 trillion (US$320B) to invest in supporting emerging entrepreneurs in the technology sector. However, you can see that the Government understands that it’s not just about the funding;in the last few years, the State Council has introduced new measures to cut red tape and make it easier to register new companies.

Two more elements that are crucial for a healthy startup ecosystem are venture capital funding and access to talent. China is the second largest venture capital market in terms of aggregate deal value after North America. And Chinese universities are well-known for producing great engineering and technical talent that, very often, ends up joining local startups. Because of these elements the local startup ecosystem is flourishing today.

What are some of the challenges local companies face?

Ben: I think one of the challenges local companies face, especially if we talk about global ambition, is challenges around “cultural translations”. When the product is “simple” and doesn’t require any cultural translations, it is much easier to scale it to other markets. For instance, when you look at something like DJI drones, you get the controller, read the manual and you can pretty much fly the drone. But when you look at something like WeChat, you have to understand the culture in order to really get the interface and start using all the functionality. Sometimes there are also data-related challenges. If you work in healthcare or fintech, there are some restrictions on moving the data across borders, which make it much more difficult for companies to scale outside of China.

Telstra’s digital innovation story

Regional office headquarters

Telstra offices

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