Tranax Mb Operator Manual.pdf

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OPERATOR MANUAL

Mini-Bank 1500


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Table of Contents Operator Manual

Doc. No. 101205

TABLE OF CONTENTS

1. INTRODUCTION1.1Features

1.1.1 About the Mini-Bank 15001.2 Specifications

1.2.1

Mini-Bank 1500 Specifications1.2.1.1 Dimensions1.2.1.2 Component Locations1.2.1.3 LCD & Customer Keypad1.2.1.4 Cash Dispensing Unit1.2.1.5 Receipt Printer1.2.1.6 Main Control Board1.2.1.7 Operating Environment

1.3 Warranty/Service

2. INSTALLATION2.1Mini-Bank 1500 Installation

2.1.1

Unpacking2.1.2 Physical Installation2.1.3 Hardware Setup

3. PROGRAMMING3.1Initial Setup

3.1.1 Accessing the Operator Function Menu3.1.2 When An Error Occurs3.1.3 Mini-Bank Keypad3.1.4 NanoCash Keypad

3.2The Host Setup Menu3.2.1 Key Management3.2.2 Set Host Telephone Number3.2.3

Set Terminal ID / Routing ID Number3.2.4 Health Check Message3.2.5 Connect Timer3.2.6 Remote Monitor3.2.7 Trial Day Total

3.3The System Setup Menu3.3.1 Set Clock3.3.2 Speaker / LCD Control3.3.3 ISO 1,2,3 En/Disable3.3.4 Optional Languages3.3.5 Change Passwords3.3.6 Modem Setup

3.3.7

Modem Test3.3.8 RMS Ring Count

3.4Customer Setup Menu3.4.1 Change Message3.4.2 BIN Lists3.4.3 Optional Function3.4.4 Receipt Setup3.4.5 Surcharge Mode3.4.6 Advertisements


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Table of Contents Operator Manual

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3.5Transaction Setup3.5.1 Dispense Limit3.5.2 Denomination3.5.3 Fast Cash3.5.4 Low Currency Check

4. OPERATION4.1Opening and Closing

4.1.1 Mini-Bank4.1.1.1 Opening the Security Door4.1.1.2 Closing the Security Door4.1.1.3 Opening the Front Panel4.1.1.4 Closing the Front Panel4.1.1.5 Operating and Changing the Combination Lock

4.2Cash Operations4.2.1 Mini-Bank

4.2.1.1 Adding Cash to the Cassette4.2.1.2 Emptying the Reject Bin

4.2.1.3

Loading the Receipt Printer4.3Settlement Menu4.4Journal Menu4.5Reports Menu

5. DIAGNOSTICS5.1Diagnostics Menu

6. CUSTOMER TRANSACTIONS6.1Opening Procedure6.2Withdrawal Transaction6.3Balance Inquiry Transaction

6.4

Transfer Transaction6.5Closing Procedure6.6Error Recovery

APPENDIXA. Error CodesB. Pin Pad layout for Master Key / Download Mode / Clear NVRAMC. TDES Master Key installationD. Advertisement Graphics


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Introduction Operator Manual

Doc. No. 101205 1.1

Mini-Bank 1500

1.1 FEATURES

1.1.1 ABOUT THE Mini-Bank 1500

The Tranax Mini-Bank1500 represents the absolute best value in retail ATMs. TheMini-Bank 1500 inherits the unsurpassed reliability and quality of the MB-1000 and2000. An eye-catching design coupled with numerous enhancements to ensure ADA,TDES and VISA PIN security compliance, makes the Mini-Bank 1500 the clearchoice for any retail ATM deployment.

The new Mini-Bank 1500 has standard features such as voice guidance, encryptedpin pad and 56K modem. It offers a range of options to custom configure an ATMsolution for any location. No other ATM manufacturer offers the same level ofintegrated design and built in flexibility. The Tranax Mini-Bank 1500 delivers high

quality and high performance at a value price.

H/W FEATURES

UL 291 Business Hour Service Vault featuring reinforced steel bottom.Dial combination lockElectronic combination lock (optional)320 x 240 resolution of back-lit LCD / color display (option)Dial-up telephone line instead of expensive leased line1100 new note capacity2000, 4000 new note capability (optional)

DIP type magnetic card readerThermal receipt printer for high speed printingModular design for easy maintenance

FUNCTIONAL FEATURES

Cashworks Check Cashing (optional)Electronic journal stores up to 2000 transactionsSupports English, Spanish, French, Korean, Japanese (optional)Availability for 7 on screen advertisement graphicsDetailed average history report featureError code description for easy service


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Doc. No. 101205 1.2

1.2 SPECIFICATIONS

Mini-Bank 1500 SPECIFICATIONS

1.2.1 Dimensions

Fig. 1 Mini-Bank Dimensions

WEIGHT: 269 lbs.


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Doc. No. 101205 1.3

1.2.2 LCD & Customer Keypad

Fig. 3 LCD & Customer Keypad

LCD

Screen Size: 6Mono/Color (optional)Resolution: 320 x 240Display Characters: 40 x 15 (Standard Characters)8 Menu Keys

KEYPAD

Lab Certified VISA compliant EPP (Encrypting Pin Pad)10 Alphanumeric, 3,4, CANCEL, CLEAR, ENTER, BLANK KeypadsEach Keypad has integral raised Braille symbols

Voice Guidance PortVoice assisted operation available through the headphone jack on the front bezel


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1.2.3 Cash Dispensing Unit

Cash Dispensing Unit(Standard drawer type)

CASH DISPENSING UNIT

Dispensing Speed: 4 notes/secondCapacity of 1100 new notes per tray (standard dispenser)Capacity of optional dispensers* depending on model.Reject Bin with capacity of 200 notesLow Level Cassette Detection (not available in 1000 note cassette configuration)Double note detect module

*Optional dispensers include:1000 note removable cassette2000 note removable cassette4000 note removable dual cassette


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Doc. No. 101205 1.5

1.2.4 Receipt Printer

Receipt Printer

RECEIPT PRINTER

Thermal line printer36 characters/line

Semi-automatic roll paper settingMotorized front push rollers

PAPER SPECIFICATIONS

One sided thermal paperFactory paper is thermal side out (but either way will work)7.0 inch outside diameter roll3.125 inch wideCore inside diameter 11/16 inch21# weight (paper thickness)


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Doc. No. 101205 1.6

1.2.5 Main Control Board

Modem: 56,000 bps dial-up modem (standard)Electronic Journal: +/- 2,000 transactionsBattery back-up for set-up parameters (NVRAM)Real time clock

1MB RAM

1.2.6 Operating Environment

POWER REQUIREMENTS

110/220 VAC 10%, 50/60 Hz, 250 Watts

POWER CONNECTIONS

For warranty purposes, the Mini-Bank 1500 series ATM must be connected to adedicated power circuit. This circuit must consist of line, neutral, and ground leads

connected directly to the power circuit breaker panel. This circuit should not beshared with any other equipment. Use of a surge protector or uninterruptible powersupply is recommended.

PHONE LINE REQUIREMENTS

The Mini-Bank series ATM should be connected to a dedicated phone line. This linemust be a direct dial tone or pulse line that is equipped with a standardtelephone wall jack (RJ-11). This line cannot be shared with any other equipment atthe location. Use of shielded (CAT5) phone cable is recommended for bestperformance and to reduce the chance of interference.

TEMPERATURE

In storage : 32F - 123F (0C 49C)

While operating : 40F - 95F (5C 35C)

HUMIDITY

In storage : 10% < RH < 90%, non-condensedWhile operating : 15% < RH < 85%, non-condensed


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Doc. No. 101205 1.7

1.3 WARRANTY/SERVICE

MANUFACTURERS WARRANTY

Tranax Technologies, Inc. provides a limited one-year parts warranty and a limited30 day labor warranty for the MiniBank series ATM. Tranax guarantees yourMiniBank ATM to be free from defects in materials and workmanship.

The one-year parts warranty and 30-day labor warranty periods will begin 15 daysfrom the shipping date.

WHAT IS COVERED: Cash Dispensing Unit (CDU) and Cash Cassette Receipt printer (SHU) LCD module Magnetic Card Reader (MCR) EPP Keypad

Power Supply Mainboard (CE) Lock and locking mechanism **LIMITED 90 DAY WARRANTY**

Dial and Electronic locks will be covered by a limited 90-day warranty providedthe warranty registration card is completed and returned to Tranax within 10days of installation. Should the lock fail under normal use, Tranax will replacethe lock only. Services required to open the vault and or replace the lock are atthe expense of the ATM owner.

WHAT IS NOT COVERED: Power cable and modem cable Key lock and key Plastic Bezels Software upgrade Receipt printer jam Note jam Forgotten password or combination of lock Any damages from misuse, improper installation, and vandalism Any damages from brown out or low power, lightning, or any other acts of God

Your distributor/dealer may offer an enhanced or extended warranty in addition tothe original manufacturers one-year warranty. Once the manufacturers warrantyhas expired, all claims for warranty service must be resolved directly between thedistributor/dealer and the ATM owner. Tranax will only honor the extended warrantyof a MiniBank ATM that is registered in the Tranax Extended Part Replacement (EPR)

warranty program.

OBTAINING SERVICE:If you have any problems or questions about your TranaxATM, your dealer or distributor is your primary contact for assistance/service. Yourmanufacturers warranty is provided through your dealer or distributor.


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Section 2: Installation Operator Manual

Doc. No. 101205 2.1

SECTION 2: INSTALLATION

2.1 MINI-BANK 1500 INSTALLATION

2.1.1 UNPACKING

Ste 1

Once the ATM is unpackaged, do not discard the packaging materials until you haveverified any shipping damage claim. Contact your distributor immediately if you seeany shipping damage.

Ste 2

Verify the contents carefully with the packing list to be sure all items listed areincluded. Notify your distributor of any shortages.

2.1.2 PHYSICAL INSTALLATION

To install the Mini-Bank 1500 ATM, perform the following steps:

Step 1

Place the system on a flat surface. The system has a tendency to tip over if thesurface is over 10 degrees. Be careful when opening the top or bottom of themachine as it will be off balance.

Step 2

Locate the Anchor Template in the bottom of the vault. Use the template to drill theappropriate sized holes for the anchors you will be using. (Anchors are notincluded). Tranax does not recommend a particular size or type of anchor as eachinstallation is different however maximum anchor diameter is

Step 3

Install the anchors into the ground according to the anchor bolts locate sheet (4places). See manufacturers instructions for anchor installation.

Step 4

Place the Mini-Bank ATM on top of the anchors.

Step 5

Open the Security cover with the key provided. See page 4.1 for Opening andClosing instructions.


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Doc. No. 101205 2.2

Step 6

Using the supplied combination (factory preset at 50-25-50), open the security Door.This combination should be changed as soon as possible. Refer to page 4.5 (dial) or4.7 (electronic) for instructions on opening or changing the lock.

Step 7

After the anchor nuts are in place, according to the anchor holes on the bottom ofthe Mini-Bank, secure the anchor bolts snugly. Do not over tighten anchors as itmay distort the vault and cause problems with the door linkage.

END

2.1.3 HARDWARE SETUP

Step 1

Verify the power voltage (115/220V) to be used and set theappropriate voltage on the power supply. Default will be115V. The default setting should be 115V

Step 2

Verify that the telephone line to be used for the ATM is in proper working order.Tranax recommends the use of shielded (CAT5) phone line in locations with close

proximity to other appliances.

Step 3

Open the security door and remove any shipping materials and note any warning orinstallation instructions. See page 4.1 for assistance.

Step 4

Remove the cash cassette from the box (removable cassette dispensers only). Fillthe cassette or cash drawer with the appropriate amount of notes, and carefullyplace it in the Cash Dispensing Unit. Place the appropriate denomination label on thefront of the cassette. See page 4.9 for instruction.

Step 5

Before closing the vault, thoroughly test the combination lock by locking andunlocking the lock several times. It is much easier to diagnose potential lockproblems before shutting the door.


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Doc. No. 101205 2.3

Step 6

Open the top of the ATM. Place the receipt paper in the Receipt Printer. The paperprints only on one side (shiny side) always check the roll when you install paper.Place the roll so that the coated side (shiny side) will be facing up. See page 4.12 forpaper loading instruction.

Step 7

Connect the Power cable and the telephone cable to the appropriate outlets on thewall. Verify that the AC power outlet is grounded. If you are installing theilluminated topper, make sure to completely install the power cord into the A/C Outplug on the power supply. The socket takes an extra push to fully seat the plug.

Step 8

Turn the power on and verify that all systems are operational. If any part on thesystem or its programming is not operational, an error code will be displayed. If an

error code is displayed, corrective action will be listed below it. If the error cannotbe corrected, please contact your distributor. If no error code is displayed, enter theOperator Function Menu and view the Error Summary (see programming section).

END


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Section 3: Programming Operator Manual

Doc. No. 101205 3.1

SECTION 3: PROGRAMMING

3.1 INITIAL SETUP

3.1.1 ACCESSING THE OPERATOR FUNCTION

Step 1

To access the Operator Function menu, hold the , and keys simultaneously for 2 seconds, release them and press 1, then press 2, thenpress 3. The timing of this procedure can be difficult at first.

Note:The Operator Function menu can only be accessed when the machine is eitherin service (swipe your card screen) or out of service. If the machine is attemptingto connect the host or initializing, you will not be able to use the key commands toaccess the Operator Function Menu.

If you have trouble accessing the Operator Menu, power off the ATM and then eitheropen the vault door or remove the paper from the printer and power back on. Thiswill force the ATM to the Operator Menu.

Step 2

Once you successfully completed the keycombination, you will be prompted to enter apassword. There are 3 options for passwords.

Operator Password (allows access to basic

menu structure)

Service Password (allows access to basicand diagnostic menus)

Master Password (allows access to all

menus including setup parameters)

Passwords are very important to maintainingsecurity for your ATM. Yourdealer/distributor will provide you withdefault password information.

NOTE: Tranax Technologies, Inc. highlyrecommends changing your passwords from

default as soon as possible. Passwords MUSTbe 6 digits in length, use of anything otherthan a 6 digit password may cause thepasswords to revert back to factory default.


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Doc. No. 101205 3.2

Step 3

Shown the left is the complete OperatorFunction menu, depending on whichpassword you entered (operators, service,

master) you may not see certain functions.For example, if you use an operator passwordyou will not see the Host Setup button, asyou will not have access to that menu.

END


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Doc. No. 101205 3.3

3.1.2 WHEN AN ERROR OCCURS

Step 1

When an error occurs, please press CANCEL,CLEAR and ENTER simultaneously, and thenpress 1, 2, 3 keys in order.

NOTE:If the machine goes out of service,the error code will not always appear on thescreen. If you do not see an error code,enter operator function and go to reports.Look in the error summary for error codes.

Step 2

ENTER PASSWORD will be displayed. Enter

Master, Service or Operator Password.

Defaults:Master = 555555Service = 222222Operator = 111111

Step 3

When the screen is in current display, press

OPERATOR FUNCTION key to access theOPERATOR FUNCTION.

END


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Doc. No. 101205 3.4

3.1.3 KEYPAD

Fig. 1 Mini-Bank 1500 keypad and LCD display

NOTE: LCD Keypads are no longer used for Master Key letters. Please

see addendum included with this manual.

Shift Status 0 1 2 3 4 5 6 7 8 9

Upper+-=

SpaceQZ

ABC

DEF

GHI

JKL

MNO

PRS

TUV

WXY

Alpha

Lower+-=

Spaceqz

abc

def

ghi

jkl

mno

prs

tuv

wxy

Numeric N/A0(

)

1[

]

2{

}

3

4,

.

5!

$

6

7%

*

8:

;

9?

/

F5

Table

F6

N/AThe character on the current cursor position on the screenwill be selected.

Fig. 2 Keypad Character Table

Press and holdwhile powering onATM:

F6: Clear NVRAMF7: Download


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How to enter data with the keypad

1. The Keypad Character Table (Fig. 2) will appear on the bottom of the screen ifkeypad input is required.

2. F5 key toggles between alphabetic or numeric mode. Default is alphabetic mode.

3. F6 key toggles between upper and lowercase characters. It is valid only inalphabetic mode. Default is uppercase character.

4. The input field is defined as highlighted area.

5. In alphabetic mode, the key toggles among the characters in the given column.When key is pressed once it is , pressed twice it is , pressedthird time it is . When the desired character is selected, press .

6. 3,4key move the cursor position in the alphabetic or numeric mode. In theTable mode3,4key are used to select the character.

7.

key is used to clear the whole screen and returns the cursor to its initialposition.

8. key is used to clear the current line.

9. key is used to ignore the changes and exit.

10. key is used to save the current changes and exit.


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Doc. No. 101205 3.6

3.2 HOST SETUP

The Host Setup menu provides access to the parameters necessary to connect theATM to the processor. Master Password is required to access most of these options;however Service password allows basic access for troubleshooting purposes.

3.2.1 KEY MANAGEMENT

Access to Key Management requires entering a Secure Mode which engagesadditional security measures (per VISA specification) to prevent Master Keytampering. Make note of these changes as it does affect how keys are entered.

Entering Key Management requires two 6-digit passwords. By default these will be000000 for part #1 and 000000 for part #2.

NOTE: If a mistake is made entering the Secure Mode password, you will beprompted to wait 30 seconds to reattempt.


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Successful entry of both passwords will grant access to the Key Management screen.From the moment the Key Management area is entered, a 5 minute timer begins. Atthe end of 5 minutes, regardless of what you are doing (entering a master key forexample) the Key Management area times out and you will be taken back to the HostSetup menu.

KEY MODE

This option sets the type of master key you will be loading (TDES, DES, MAC etc.)Refer to Addendum C for Key Mode descriptions and instructions.

MASTER KEY INDEX

The ATM will hold up to 16 individual Master Keys. Check with your processor to findif they are expected to be at a certain location. For example Coredata is alwaysinstalled at index #9, most other processors are installed at index #0 or #1. TheATM will only use the key that the index is set to regardless of how many keys areinstalled. To set the index simply press the button labeled Master Key Index andthen enter the number you want it set to (enter as a 2 digit number ... 00, 01, 02,10, 11 etc.) press Enter when done. Press Check Master Key to see a list ofcurrently installed keys.

CHECK MASTER KEY

This will show the list of available master keys and their appropriate checksums. Thechecksum is a 4 digit number calculated from the two 16-digit numbers of yourmaster key that provides a means to verify the master key is correct. When yourprocessor provides your Master Keys, they will also give you the 4 digit checksum. Ifafter entering your Master Key this checksum does not match, try reentering yourmaster keys or contact the processor.

EDIT MASTER KEY

This is where you enter your two 16-digit Master Keys (provided by your processor).After pressing Edit Master Key, you will be prompted to enter an index where youwant this key stored. If you do not know which index to use, contact your dealer orprocessor.

NOTE:Because of the MiniBank 1500s Encrypted Pin Pad, you do NOT use the LCDbuttons to enter the letters for the master key. Please refer to the Appendixincluded with the manual for entering master keys.


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NOTE:Some processors only provide one 16-digit number in which case you enterall 0s or 1s for the second part. Please contact your dealer or processor forquestions regarding your Master Keys.

CHANGE PASSWORD

This allows you to set each part of the Secure Mode Password. As with the otherpasswords used in the MB-1500, each must be a 6 digit number. If you change thepassword and cannot remember it, you must clear RAM on the pin pad to reset.

SET MASTER KEY SERIAL NUMBER

The Master Key serial number is actually the ATM serial number converted intonumbers. This number is pre-programmed from the factory and should not bechanged. If the memory on your ATM has been cleared and you need to programthis number, do so as follows: Check the white barcode sticker on the back of thevault door for the serial number.

For example if your serial number is: Y140000012

The number you would program would be 1400000012

Entering Master Keys:Use the chart below for entering Master Keys from the main pin pad.Master Keys (or Key Management) cannot be entered from the optional Rear ServicePanel. Please see Appendix for specific Master Key instructions.

1 2 3 F

4 5 6 E7 8 9 D

A 0 B C


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3.2.2 SET HOST TELEPHONE NUMBER

Step 1

From the Host Setup Menu, go to Telephone Number.

Step 2

You can enter a Primary (Host Phone 1) and a Secondary (Host Phone 2) for themachine to connect to the processor. This phone numbers are available from yourdealer or the processor (you can also reference the quick installation guide enclosedwith this ATM for numbers for the common processors).

Step 3

Once you have selected Host Phone #1 or Host Phone #2 you will be prompted withthe following screen. Using the numbers on the keypad press the first number ofyour phone number until it is highlighted by the white box as shown below.

Step 4

Press Enter on the keypad to set the number. You can use the keys on thekeypad to move back and forth (to correct any mistakes, or edit existing numbers).

Step 5

Tranax always recommends using a dedicated, data-quality phone line for all ATMinstallations, however if you are using a phone line that is dialing out through a PBXtype system (where you dial a number for an outside line), then you may insertcommas ( , ) to create a pause between digits.

For example if you have to dial a 9 to get an outside line try the following:

9,,18005551212(the 800 number being an example)

END


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3.2.3 SET TERMINAL ID / ROUTING ID NUMBER

Step 1

From the Host Setup Menu, go to Terminal ID or Routing ID. Terminal ID number isprovided by the processor and is individual for your ATM. It identifies your ATM onthe network and any transactions done on your machine will be linked to thatnumber. Routing ID is unique to each processor and identifies the machine byprocessor. Both of these numbers are obtained either through your dealer orprocessing company. If Host Processor Mode is set to STANDARD 3 or ST3+LYNK touse the extended message format then NO Routing ID number is used.

Step 2

Using the numbers on the keypad press the first number of your Terminal / Routingnumber until it is highlighted by the white box as shown above. If your numbercontains letters, press the button next to the screen labeled Alpha, press thenumber on the keypad above the letter you want and press it until the correct letter

is highlighted.

Step 3

Press enter after each number or letter to select it. There are 3 menus from whichyou can enter characters Alpha, Num, and Table. You can use the keys on thekeypad to move back and forth (to correct any mistakes, or edit existing numbers).

END

3.2.4 HEALTH CHECK MESSAGE

Health Check is an option that will send a system status signal to your processor at a

set interval. Check with your dealer or processor to determine if they are preparedto receive this type of messaging.

To enable simply access the menu from Host Setup. Use the Host Send button toenable or disable the feature and the Message Send Interval button to set how oftenthe machine will broadcast its status (in hours).

NOTE:If Host Processor Mode is set to STANDARD 3 or ST3+LYNK to use theextended message format then Health Check must be DISABLED!


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Doc. No. 101205 3.11

3.2.5 CONNECT TIMER

The connect timer is the setting which determines how long the machine will wait toconnect when trying to dial into the processor. Default time is 60 seconds. Loweringthis may improve connection speeds but at the risk of reliability.

3.2.6 REMOTE MONITOR

Remote Monitoring is the ability to dial into your ATM and send or retrieveinformation using Tranax Remote Management Software (RMS).

RMS EN/DISABLE

This will allow the ATM to be monitored remotely.

Enable The ATM will answer incoming RMS calls.Disable The ATM will not answer any incoming calls.

RMS STATUS SEND

This feature causes the ATM to dial out to a computer running RMS software toreport a malfunction, a fatal error or an out of service condition. Any time the ATMgoes out of service for longer than 3 minutes, it will call the number programmed atRemote Phone #1 (and then Remote Phone #2 if Remote #1 is busy). It willattempt this call 3 times. In order to use this feature you MUST have a PC (with amodem and a dedicated phone line) running RMS software available 24 hours a day.

Enable The ATM will dial out to report out of service condition.Disable The ATM will NOT dial out to report out of service condition.

RMS PASSWORDRemote monitoring is protected by a password that is checked when incoming callsfrom RMS occur. If the password does not match from an incoming RMS call, the callwill be disconnected. The default password for RMS access is 333333 (checksum=0137). To change the password, press the password button and you will beprompted to enter your Master password. After entering your Master password, youwill be prompted to enter the new RMS password (must be 6 digits) and then enter itagain for verification. If you ever forget the RMS password, press password andfollow the procedure again.


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Doc. No. 101205 3.12

REMOTE PHONE #1, #2

This is the number the ATM will callif there is an out of servicecondition. Press the button foreither number and enter the

number for the computer you wantthe ATM to call.

Using the numbers on the keypadpress the first number of yourphone number until it ishighlighted by the white box asshown above. Press Enter on thekeypad to set the number.You can use the keys on thekeypad to move back and forth (tocorrect any mistakes, or edit

existing numbers).

MODEM SPEED

This setting is used to match the modem of the ATM to the PC that will be interactingwith it through RMS. If your PC uses a 28.8 modem, you may speed connection timeby lowering the RMS modem speed to 19200. This may only be necessary forextreme cases or situations were connection is not possible due to poor qualityphone lines. If you are unable to connect to the ATM with your PC try lowering thespeed to 1200 or 2400 and then move up from there. Press the Modem speedbutton to toggle the choices. Available speeds are 300, 1200, 2400, 4800, 9600,19200, 38400, 56000.

3.2.7 TRIAL DAY TOTAL

Trial Day Total feature allows the ATM to complete a Day Total operation (withoutactually closing out the machine) at a predetermined time each day. This is useful ifyou are doing accounting of your ATM on a day-to-day basis. Your processor cuts offits transactions each day at a set time. By enabling Trial Day Total at the sametime, your days balance should match the host. This information will appear as ajournal record, so you will need to access your journal to print or view the totals.Your dealer or processor can provide you with the appropriate cut off time.

Trial Day Total Enables or Disables the functionSet Logging Time Sets the time for the ATM to total itself


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Doc. No. 101205 3.13

3.2.8 HOST PROCESSOR MODE

Host Processor selection changes the communications protocol to specifically matchyour particular processor. In most cases this is set at the factory when yourmachine is ordered, however in the event that the machine needs to bereprogrammed for a new processor, it may be necessary to change the processor

mode.

NOTE: The Processor selection menu requires a special procedure to access, and willrequire you to clear out the memory on the ATM to access. This means all existingjournal and programming to be lost.

To access the Host Processor mode, begin by clearing NVRAM.

Power off the ATM and hold down button [F6]as shown on page 3.4, power themachine back on while continuing to hold the button down.

Youll be prompted with a screen asking if you want to CLEAR NVRAM press yes.You then be prompted to enter the master password. If you do not successfullyenter the correct master password after 3 attempts it will abort the action.

Once the memory is cleared, the ATM will reboot and immediately go out of service(since the programming has been cleared). At this point all passwords have revertedto factory default, so enter the operator function menu using the 555555 default.

Go to the Customer Setup menu, and press the [F8]button as shown on page 3.4,(there will not be a corresponding button on the screen) this will access theprocessor mode selection menu.

Once the processor mode has been selected, it will appear in the box at the bottomof the screen. Once this menu has been exited, if you wish to enter it or changeprocessor mode again, youll have to clear NVRAM and start over.

Contact your distributor or processor for which mode is appropriate.


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Doc. No. 101205 3.14

3.3 THE SYSTEM SETUP MENU

3.3.1 SET CLOCK

The Set Clock menu allows you to set the clock built into the ATM to the appropriatedate and time. You should set this for local time in the area the machine is to beinstalled. Note that with each transaction you will see also see a Host time, this isthe local time for the processor and may be different from local time at the ATM. Toset the clock, simply press the Set Clock button and press the key corresponding tothe function you want to set (month, day, year, etc.)

NOTE: The ATM will not automatically adjust for daylight savings time. You must setthis manually if you wish it to change.


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Doc. No. 101205 3.15

3.3.3 ISO 1, 2, 3 EN/DISABLE

The ISO Tracks are the three tracks available for the card swipe head to read. TheATM is defaulted to only read from Track #2. This parameter should not bechanged. Changing the ISO tracks can cause the ATM to not read cards properly.

3.3.4 OPTIONAL LANGUAGES

The MiniBank 1500 ATM supports 5 on screen languages: English, French, Spanish,Korean and Japanese. The optional languages will display on the welcome screen,then the customer will be prompted to choose a language to be used for the rest ofthat transaction.

NOTE: The optional languages are displayed on screen only and do not print on thereceipt or journal. Receipts, journals and operator menus are always in English. Toenable or disable a language, simply press the button next to the language you wishto change.


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Doc. No. 101205 3.16

3.3.5 CHANGE PASSWORDS

The ATM uses three passwords to provide security to the operator menu system.These are Operator, Service and Master.

Operator Password (allows access to basic menu structure)

Service Password (allows access to basic and diagnostic menus) Master Password (allows access to all menus including setup parameters)

The operator password can be changed by anyone with the current operatorpassword. The service and operator passwords can be changed by anyone with theservice password. The master password can only be changed by someone with thecurrent master password. Any password can be changed using the masterpassword.

For example, if you have lost the operator or service password, you can use yourmaster password to change them. Simply enter the master password when itrequests the operator or service password and then enter the new password.

To change a password, press the button for the appropriate password and you will beprompted to enter the current password. After entering the current password youwill be prompted to enter the new password and then enter it a second time toverify. If you forget your password please contact your dealer or distributor forservice.

WARNING: All passwords MUST be 6 digits. If you use a password that is lessthan 6 digits, the passwords may default back to factory if the machine is power

cycled. If your customer wants a 4 or 5 digit password, add zeros to the end tomake it 6 digits.


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Doc. No. 101205 3.17

3.3.6 MODEM SETUP

The MiniBank 1500 series use an onboard 56K modem. The modem is preset at thefactory for optimal use. Changing these settings can cause your machine to notcommunicate or may slow communication speeds. Do not make changes to themodem settings.

DIAL MODE

This selects between tone dialing and pulse dialing. (tone dialing recommended)

DTMF = Tone dialingPULSE = Pulse dialing

MODEM SPEED

This sets the speed at which the modem will begin communication with the host.

The default speed is 2400. Most processors are only using 2400 baud modems, sosetting this value higher may not increase modem performance.

Available settings : 300, 1200, 2400, 4800, 9600, 19200, 38400, 56000

SPEAKER OUT

This will allow the modem to output its dial-out and handshaking through theexternal speaker. This is useful when testing the modem to hear if its dialingproperly.

Available setting: OFF , ON

INITIAL STRING

This is the command line that the modem uses to communicate. This should not bechanged from factory default. Changing the modem string can causecommunications problems.

Factory Init String for Mini-Bank 1500 = AT&F&Q6+MS=V22B


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3.2.7 MODEM TEST

This is a built in self-test for the modem circuit. To perform the test, simply press themodem test button and you will receive a response back from the modem. Belowshows the appropriate response for a good modem. Press Enter to return to menu.

3.2.8 RMS RING COUNT

RMS Ring count will set the number of rings before the ATM will answer the phone.This option is useful if you are sharing the phone line with a fax or other device,which needs to answer the phone. The downside to this is if something else isanswering then the Remote Management Software (RMS) will not be able to connectunless that device is turned off. Tranax does not recommend setting this counthigher than 4 rings if you intend on connecting with RMS.

To change the count, press the RMS Ring Count button and then enter a number(s)from the main keypad.


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3.4 CUSTOMER SETUP MENU

The Customer Setup menu controls surcharge information, BIN lists, receipt options,advertisements and keypad lighting.

3.4.1 CHANGE MESSAGE

The Messaging options for the ATM are a welcome message and a receipt headermessage. The welcome message allows up to 4 lines of 25 characters, which willappear above the Swipe Your Card message on the opening screen. The receiptheader is up to 4 lines of 25 characters, which will appear at the top of each receipt.


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WELCOME MESSAGE

Once you have selected WelcomeMessage from the Change MessageMenu, you will be prompted with

the following screen.

Using the numbers on the keypadpress the number above the letteryou wish to select until that letteris highlighted by the white box.Press Enter on the keypad to setthe letter. Use the keys onthe keypad to move back and forth(to correct any mistakes, or editexisting messages).There are 3 tables to choosecharacters from:

NUM = Numbers and punctuation marksALPHA = Letters, an empty space and +, -, =TABLE = All characters, upper and lower case letters and number.

RECEIPT HEADER

Once you have selected ReceiptHeader from the Change MessageMenu, you will be prompted withthe following screen. See theabove instructions for navigating

this menu.


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Doc. No. 101205 3.21

3.4.2 BIN LISTS

BIN numbers are card numbers that you have preset with your processor to not besurcharged. You must set this up with your processor, who will then give younumbers to enter in the list. These numbers will reference cards that you wish tonot be charged a surcharge for transactions. The ATM will hold up to 96 numbers (0-

95).

Step 1

To enter the BIN numbers select BIN Listfrom the Customer Setup menu. The 96numbers are divided into 8 banks of 12numbers.

Step 2

Next, select a bank to proceed to the editscreen (begin with BIN LIST 1).

Step 3

Select an index to enter a number, press Enter Index and type in the index you wishto edit (starting with 0). Next, press Edit Bin List and enter the BIN number. Usethe numbers on the keypad and press the first number of your BIN number until it ishighlighted by the white box. Press Enter on the keypad to set the number. You canuse the keys on the keypad to move back and forth (to correct any mistakes, or

edit existing numbers). Press Ok when finished.

END


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3.4.3 OPTIONAL FEATURES

The ATM offers 2 optional functions to improve performance and keep the ATMfunctional in the event of a paper problem (jam, out of paper etc.) These are Pre-dialing and Selective Receipt.

PRE-DIALING

With this feature enabled the ATM will begin to dial out to the processor as soon as acustomer swipes their card. This will save considerable time for each transaction.With the option disabled, the ATM will begin dialing after the customer has chosen atransaction type and selected an amount.

To enable this feature, choose Optional Function from the Customer Setup Menu.Next select Pre Dialing, the lower portion of the screen will display if the option isenabled or disabled.

SELECT RECEIPT

This feature allows the ATM to complete transactions even though it may not be ableto dispense a receipt. If the ATM experiences a paper jam, or runs out of paper, thecustomer will be asked if they would like to complete the transaction even thoughthey will not receive a receipt. If the customer answers Yes, the transaction willcontinue. Following the transaction the customers information (what would haveappeared on the receipt) will display on the screen. The ATM will continue to operatewithout use of the printer until someone accesses the Operator Function menu. Atthat time the error must be corrected before the ATM will go back into service.

To enable the option, press Select Receipt, the lower portion of the screen will

display the options status.


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3.4.5 SURCHARGE MODE

The Surcharge menu displays the current rate at which customers are charged pertransaction, the person or account that the surcharge funds are sent to and whetheror not the option to surcharge is enabled or disabled. The information programmed

here must match the information given to the processor at the time the account wascreated. When the ATM dials into the processor for any reason, it compares theinformation the processor has on file with what is programmed in this section. Ifthere is a discrepancy, the ATM will automatically update its surcharge informationbased on the processors records. For example: If your ATM is set with theprocessor to charge $1.50 per transaction and you manually enter $2.00 into thesurcharge amount, as soon as the machine connects to the processor it will revertback to $1.50. You must contact the processor if you wish to make changes to thesurcharge information.

To set the surcharge parameters begin by entering the Surcharge Mode menu fromthe Customer Setup menu. The bottom of the screen displays the current status ofeach surcharge parameter.

DISABLE/ENABLE

This button toggles the surcharge option on and off.

AMOUNT

To set the surcharge amount, press the amount button and type the dollar amountusing the main keypad. Next set the decimal point using the Enter key on thekeypad. Then type the cents using the keypad and finally press Enter to finish.

Example: To set surcharge amount at $1.50, press Amount, then 1, then Enter,then 5, 0 and Enter again to finish.


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Doc. No. 101205 3.24

SURCHARGE OWNER

The surcharge owner can be up to25 characters long. This owner

name will appear at the bottom ofeach transaction receipt. To enterthe surcharge name press thesurcharge owner button and thenselect a character table bypressing the button labeled ALPHA.

There are 3 tables to choosecharacters from:

NUM = Numbers and punctuation marksALPHA = Letters, an empty space and +, -, =TABLE = All characters, upper and lower case letters and number.

Using the numbers on the keypad press the number above the letter you wish toselect until that letter is highlighted by the white box. Press Enter on the keypad toset the letter. Use the keys on the keypad to move back and forth (to correctany mistakes, or edit existing messages). The above diagram shows the surchargeowner screen.


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Doc. No. 101205 3.25

3.4.6 ADVERTISEMENTS

The Mini-Bank 1500 is capable of displaying up to 7 graphic screen advertisements.These ads are created on a computer and then downloaded into the ATM eitherdirectly at the ATM using a laptop and a special download cable (available from yourdealer) or through the phone line using the Remote Management Software (RMS).

When the advertisements are injected and enabled they will rotate in order while theATM is waiting for a transaction and also while the transaction is processing. Thereis a timer, which allows you to set a delay before switching to the next graphicscreen. Please see Appendix D at the end of this manual for detailed instructions forcreating advertisements.

RECEIPT COUPONS

The ATM can print up to 4 couponsas a trailer to each transactionreceipt. Each coupon can be up to2 lines of text, 25 characters per

line. Each coupon is surroundedby a border at the end of thereceipt and looks like thefollowing.

Above each coupon will also printthe date and time, the TerminalID, a Journal Sequence numberand unique reference numbermade up of the date and sequencenumber.

The purpose of this is to allow tracking and authenticity of coupons if a value isattached to them.

Step 1

To create a receipt coupon go to CustomerSetup Menu, then Advertisement.


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Step 2

Next choose Primary Screen, this will giveyou the option of 4 screens, each of theseprimary screens can have a coupon. NOTE:The coupons are completely independent ofon screen advertisements or whether or notthey are enabled or disabled.

Choose any of the 4 primary screens tocreate the coupon.

Step 3

Press the button for Coupon Text to createthe coupon. NOTE: The Mode displayed atthe bottom of the screen is for the on screenadvertisement and will not effect the coupon.

Step 4

Using the numbers on the keypad press thenumber above the letter you wish to selectuntil that letter is highlighted by the whitebox. Press Enter on the keypad to set theletter. Use the keys on the keypad tomove back and forth (to correct anymistakes, or edit existing messages).

There are 3 tables to choose characters from:NUM = Numbers and punctuation marksALPHA = Letters, an empty space and +, -, =TABLE = All characters, upper and lowercase letters and number.

END


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3.5 TRANSACTION SETUP

3.5.1 DISPENSE LIMIT

The dispense limit is the maximum amount of money a customer can withdraw in asingle transaction. The ATM will dispense a maximum of 40 notes per transaction.So the dispense limit can be a maximum of 40 times the denomination of notes yourusing.

For example:

If you are dispensing $10 bills the maximum dispense limit is $250If you are dispensing $20 bills the maximum dispense limit is $500Maximum is $900 (using $50 or $100 bills)

To set the dispense limit, press the Dispense limit button and then enter the numberusing the keys on the main keypad. Press Enter key to set the value.

3.5.2 DENOMINATION


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The Denomination is the type of bill that each cassette will be dispensing. The ATMoffers a second cassette as an option. This second cassette can be programmed todispense notes, it can also dispense a preset number of bill sized coupons with eachtransaction and finally it can dispense a value coupon, where you would set thevalue of the coupon and the customer could purchase this using their card.

To set denomination on the first cassette, press the First CST Denomination buttonand then using the main keypad enter the type of bill. Options are $1, $5, $10, $50and $100.

To set denomination on the second cassette, press the Second CST Denominationbutton and then using the main keypad enter the type of bill. Options are $0, $1,$5, $10, $50 and $100.

NOTE:The Non-Cash button shown above will not appear unless the second cassettedenomination is set to $0.00

SET NON-CASH

When you set the second cassettedenomination to $0 you will haveaccess to the Set Non-Cash menu.This menu will allow you to set thetype of non-cash item to bedispensed from the secondcassette.


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TYPE OF NON-CASH

If you are going to be selling anon-cash item (for example: avoucher for stamps). This iswhere you will set the name of the

item to be sold. The text youenter for this will appear as anoption to the customer after theyswipe their card and enter the PIN.To set the type of non-cashcoupon, press the button andenter the name into the screenshown to the left.

Select a character table by pressing the button labeled ALPHA. Using the numberson the keypad press the number above the letter you wish to select until that letteris highlighted by the white box. Press Enter on the keypad to set the letter. Use the keys on the keypad to move back and forth (to correct any mistakes, or editexisting messages).

VALUE OF NON-CASH

This sets the value for the non-cash item to be dispensed from the second cassette.For example, if you were going to be dispensing a voucher for a $5 book of stamps,you would set the value to $5.00. When the customer using the ATM chooses topurchase stamps, they will then see a menu offering stamps at 1 for $5.00, 2 for$10.00, 3 for $15.00 and so on.

To set the value of non-cash, press the button and enter the amount from the mainkeypad, use the Enter key for the decimal . and then press Enter when completed.

FREE COUPON/TR.

This allows you to dispense free coupons with each transaction. If you set the valueof non-cash to $0.00, you can specify a number (1-25) of coupons to dispense. Toset this amount, press the Free Coupon / Tr. button and then enter the amount fromthe main keypad. Press Enter when finished.


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3.5.3 FAST CASH

Fast Cash amounts are presented to the customer if they choose a Withdrawaltransaction. These amounts appear on screen as an easy method of selecting howmuch cash they wish to withdraw for that transaction. The amounts must bemultipliers of the denomination amount.

For Example:

If your dispensing $10 bills then you can use $10, $20, $30, $40, $50 etc.If your dispensing $20 bills then you can use $20, $40, $60, $80, $100 etc.

To set the fast cash amounts, select Fast cash from the Transaction Setup menu andthen choose from the 6 possible keys to program. Select a button (see screenbelow) and then enter the value from the main keypad. Press Enter to confirm thesetting.

3.5.4 LOW CURRENCY CHECK

The ATM uses a digital sensor in the cash dispenser to determine when the amountof bills in the cassette reaches a certain point. This is not adjustable and will varydepending on whether or not you use new bills or used bills. Generally speaking thiswarning will occur at between 50 and 75 bills. So when the cash count drops to thatpoint the machine will go out of service and prompt you to replenish the cassette.

To enable this feature, simply press the Currency Low Check button. The status ofthe sensor is displayed in the window to the right of the button.

NOTE:If you are not maintaining at least 100 notes in your cassette, we do notrecommend enabling this option. This option is more ideal for locations where thecassette is filled each time cash is loaded.

Low currency check is not available with the 1000 note (cassette) dispenser.The drawer type, 2000 and 4000 note dispensers will support this function.


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Section 4: Operation Operator Manual

Doc. No. 101205 4.1

SECTION 4: OPERATION

4.1 OPENING AND CLOSING

4.1.1 Opening the Security Door

Step 1

Turn the Security Cover key clockwise toopen the Security Cover.

Step 2

To unlock the Combination Lock, refer toSection 4.1.6.

Step 3

Turn the security Door Handle counter-clockwise; then pull the security door toopen.

END


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4.1.3 Closing the Security Door

Step 1

With the security door handle turned

counter-clockwise, close the security doorand turn the security door handle clockwiseuntil it is locked. Make sure one more timethat the security door is closed. NOTE: Thehandle must be completely vertical beforeturning the lock. Failure to do so may allowthe door to remain unlocked.

Step 2

Turn dial to the LEFT at least four fullrevolutions.

Step 3

With the security cover key turned clockwise,close the security cover and urn the securitycover key counter-clockwise until locked.Remove the key when it is locked.

END


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4.1.4 Opening the Front Panel

Step 1

Insert the Front Panel key and turn it

clockwise.

Step 2

With the Front Panel key turned, pull the

Front Panel outward.

END


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4.1.5 Closing the Front Panel

Step 1

Push the Front Panel slowly until it is locked

back in place.

Step 2

Turn the Front Panel key counter-clockwiseuntil the Front Panel key can be taken out.

END


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4.1.6 Operating and Changing the Combination Lock (non-electronic)

Before operating the lock or changing the combination,READ THESE INSTRUCTIONS THOROUGHLY.

At the top of the dial ring, an index is providedfor normal dialing and opening. At the side ofthe opening index (11 o'clock), a changing indexis provided for use only when setting a newcombination.

This is a precision lock; therefore, extreme caremust be used to align the combination numberwith the index.

Turn the dial slowly and steadily. If after turningthe correct number of revolutions, any number isturned beyond the index, the entire series of

combination numbers must be re-dialed. DONOT TURN BACK TO REGAIN A PROPERALIGNMENT WITH THE NUMBERS. Each time aselected number is aligned with the opening index, a revolution is counted.

TO UNLOCK ON A FACTORY SETTING - For Example 50-25-50

Step 1

Turn the dial to the LEFT, stopping when 50 is aligned with the opening index, theFOURTH time.

Step 2

Turn the dial to the RIGHT, stopping when 25 is aligned with the opening index,the THIRD time.

Step 3

Turn the dial to the LEFT, stopping when 50 is aligned with the opening index, theSECOND time.

Step 4

Turn the dial slowly to the RIGHT until the bolt retracts.

END

TO LOCK

Turn dial to the LEFT at least four full revolutions.

END

CAUTION:Before closing the unit, try the new combination several times using theopening index.

Changing Index

Opening Index


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Changing to a New Combination

To make up a new combination, select 3 sets of numbers of your own choosing. DO NOT USE NUMBERS BETWEEN 0 AND 20 FOR YOUR LAST NUMBER DO NOT USE NUMBERS ENDING IN 0 OR 5 DO NOT USE NUMBERS IN A RISING OR FALLING SEQUENCE (e.g. 35-50-75)

Insert Figures (3)

Step 1

Using the changing index, dial the existing combination as explained in paragraphs1-3 above.

Step 2

Hold the dial with the last number at the changing index and insert the changing keyin the keyhole in the back of the lock. Insert the key until the wing is entirely insidethe lock and comes to a positive stop.

Step 3

Turn the key one-quarter turn to the RIGHT or clockwise. With the changing key inthis position, turn the dial to the LEFT; stopping when the first number of the newlyselected combination aligns with the changing index the FOURTH time.

Step 4

Turn the dial to the RIGHT, stopping when the second number is aligned with thechanging index, the THIRD time.

Step 5

Turn the dial to the LEFT, stopping when the third number is aligned with the

changing index, the SECOND time. Holding the dial in this position, turn thechanging key back to the LEFT or counter-clockwise and remove it. The newcombination you have chosen is now set in the lock.

END

WARNING:NEVER INSERT THE CHANGING KEY IN THE LOCK WHEN THE COVER ISREMOVED. ALWAYS BE CERTAIN THAT THE WING OF THE CHANGING KEY ISENTIRELY WITHIN THE LOCK BEFORE TURNING THE KEY. IF AN ERROR HAS BEENMADE IN SETTING A NEW COMBINATION, WE SUGGEST THAT AN ACCREDITEDLOCKSMITH BE CONTACTED.


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Doc. No. 101205 4.7

4.1.7 Operating and Changing the Electronic Lock

Before operating the lock or changing the combination,READ THE INSTRUCTIONS THOROUGHLY*.

*See manufacturers lock manual included in the Open Me First Box

The LA GARD LG Basic series electronic lock uses atouch key pad for all lock functions.

Power is supplied to the lock via a standard 9-voltAlkaline battery which contained within the externalportion of the lock. The lock will warn of low voltage byrepeatedly beeping.

TO UNLOCK FROM DEFAULT COMBINATION ( 1-2-3-4-5-6 )

Step 1

Press the default combination one button at a time, 1, 2, 3, 4, 5, 6. A beep is heardfollowing each key press.

Step 2

If the combination is entered correctly a double-beep is heard and the internal locksolenoid will click indicating that the lock is open and the vault handle my now turn.

Step 3

If the wrong combination is entered a triple-beep will be heard. If the correctcombination is not entered within 4 consecutive attempts a 5 minute delay or lockout will begin. During this time, the led at the 2 oclock position on the face of thelock will flash at 10 second intervals. In addition any key press will respond with atriple-beep. Once the 5 minutes has elapsed, 2 more consecutive failed attempts willrestart the 5 minute timer.

END

WARNING: While orienting yourself with the lock, making changes to the lockprogramming (including changing the combination) ALWAYS work with the vault door

open. Do not close the vault until the lock has been thoroughly tested.

Tranax does NOT program a master combination!


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Changing to a New Combination

NOTE: Combination is required to be 6 digits. Combinations of less than 6 digits willnot work.

Step 1

Begin by entering six zeros. ( 000000 )

Step 2

Enter the existing combination one time (default = 123456)

Step 3

Enter the new combination twice. As each six digit sequence is entered, a beep isheard.

Step 4

If the procedure is not performed correctly, at the end a triple-beep is heard and the

lock will revert back to the previous combination.

END

The LG Basic series lock includes several options including multiple user / managerpasswords. Please consult the LA Gard manual included in the Open Me First boxfor instructions.


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4.2 CASH OPERATIONS

4.2.1 Adding Cash to the Cassette

Step 1

Open the Security Door. (Please see 4.1.1.1OPENING/CLOSING THE SECUIRTY DOOR.)

Step 2

With one hand holding the Cash Cassettehandle press the green unlocking latch andpull the cassette drawer out carefully.

Step 3

Pull the cash plate back until it locks.


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Doc. No. 101205 4.10

Step 4

Add cash and release the backing plate.

Step 5

Push the cash drawer until it latches closed.

TIPS ABOUT ADDING BILLS:

1. Fan the notes so that the notes are not sticking together.2. Remove all the notes with holes or notes that are torn.3. Unfold the folded notes.

4.

Place all the notes correctly.


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4.2.2 Emptying the Reject Bin

Step 1

Pull on the green tab to the right of theReject Bin to open the Reject Bin cover.

Step 2

Open the Reject Bin door and remove any

bills that might have been rejected.

Step 3

Close the Reject Bin cover by pressing it

closed until it locks in place.

END


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4.2.3 Loading the Receipt Paper

Step 1

Open the Front Panel. (See 4.1.1.3 Openingthe Front Panel.)

Step 2

Remove the green plastic paper holder bycarefully pulling it off. Do not pull up ordown on the black spindle. Add the paper rollon to the spindle and replace the greenholder.

Step 3

Prepare the new paper roll. Note below.

NOTE:

1. Make sure the roll is in its proper roll form. (A deformed roll may cause jammingproblems.)

2. When replacing the new roll, make sure the end of the roll paper is clean cut(See Fig. 1).

Fig. 1


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Step 4

Feed the roll so that the shiny side of thepaper is up. Using your finger, insert thepaper up the loading guide until the paperstops. The paper will not feed until themachine is initialized. If the paper does notfeed, make sure the paper is all the way inthe loading guide. Also make sure the rollerassembly is closed (see below)

Step 5

The roller assembly can be opened by

pressing down on the green lever in front ofthe printer.

Step 6

To close the roller assembly, lift up on the

rollers. The roller assembly must becompletely closed before the printer willoperate.

When finished loading paper, close the topbezel and remove the key.

END


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4.3 SETTLEMENT MENU

Choose Settlement from the Operator Function menu. This menu controls how manybills have been added to the ATM as well as generating Day total and Cassette totalreports.

ADDING CASH

Step 1

Press the Add Cassette button for the cassette to be added (1 or 2).

Step 2

Using the main keypad, enter the number of bills added to the cassette (not theamount of money).

Step 3

Press the enter key when finished to set the amount.

END

If you make a mistake and wish to zero out the current number of bills, youll needto press Cassette total to do this. Anytime you press Add Cassette you will beadding on to the current number of bills already programmed.

For example:

There are 50 bills in the cassette and in the settlement menu it says Current # ofBills = 50. You wish to add 25 more bills to the same cassette, you press AddCassette, then type 25 from the keypad and press enter. The current number of billswill now be 75.

Now say there are 50 bills in the cassette and in the settlement menu it says Current# of Bills = 50. If you wish to remove 25 bills from the cassette, press CassetteTotal. This will return the number of bills in both cassettes to zero and print a


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Doc. No. 101205 4.15

receipt showing remaining bills and loaded bills. Now press Add Cassette and enter25 from the keypad, press enter to set. The current number of bills will not be 25.

DAY TOTAL

The Day Total function keeps arunning total of the ATMs

transaction activity. When youpress day total, the ATM will printa report showing transaction totalsstarting from the last time a daytotal was done until now. At thesame time, the NanoCash will dialinto the Host Processor andretrieve their totals for the sametime period. To the left is anexample of a Day Total Report.Once the report is printed, the ATMwill reset these values to 0 and

begin recording from this point.

One thing to keep in mind whendoing a Day Total is that the Host(or Processor) cuts off theirtransactions at a certain timeevery day. If you do a Day Totalreport before or after the processorhas done their cut off, you may seediscrepancies between what theterminal had reported and whatthe host reports.

To avoid this, talk to your dealer and find the approximate cut off time for your

processor. Try to do your day totals at this same time. Remember that if you do notmatch your processor, the missing transaction(s) will usually appear on the nexttotal. If you are unable to do your Day Total at the same time each day you canprogram the machine to do a Trial Day Total automatically (see section 3.2.7).

After the Day Total has printed you will be prompted on the screen that the total hasprinted and to press the Enter key to return to the menu.


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CASSETTE TOTAL

The Cassette Total function printsa report detailing the number ofbills that have been loaded intothe cassette and how many bills

were dispensed, either to thecustomer, the reject bin or usedduring a dispenser test. Thisreport will show totals from thelast time you ran a Cassette Totalto the current date. After theCassette Total has been printed,all the values will reset to zero.

NOTE:Running a Cassette Total isthe only way to clear theSettlement value back to zero

bills. After the Cassette Total hasprinted you will be prompted onthe screen that the total hasprinted and to press the Enter keyto return to the menu.

TRIAL CASSETTE TOTAL / TRIAL DAY TOTAL

These reports are identical to pressing Day Total or Cassette Total, the onlydifference being that they will not zero out the amounts. This report is useful if youwish to know current Total statistics without closing them out. To run these reports,simply press the button and the report will print. Press Enter when finished to returnto the Settlement Menu.

NOTE:Trial Day Total can be set to process automatically at a preset time. SeeSection 3.2.7 for information on automated scheduling of a Trial Day Total.


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4.4 JOURNAL MENU

The Journal is an electronic record of all transactions, errors and some programming

changes made to the ATM. Depending on the size of each entry, the memory canhold up to 2000 records. Each entry into the journal is indexed with a 4-digitsequence number starting with . Once the journal memory has reached itsmaximum limit, it will begin to overwrite the oldest entries. You will not be warnedof this, therefore it is critical to make sure to download or print your journal oftenenough to avoid loosing records.

The journal can be printed from the ATM in two different methods, Standard andCondensed. Standard will give complete information for each transaction (basically acopy of the customers receipt), whereas the condensed print will only show sequencenumber, date, time, what type of transaction and then amount requested / amountdispensed (in case of withdrawal).

PRINT JOURNAL

Step 1

To print the journal, press the Print Journal button.

Step 2

You will be prompted to choose standard (PRINT) or condensed (CONDENSEDPRINT).

Step 3

The ATM will then print all journals in memory up to the last time you printed ajournal. Each time you print a journal a marker is set at that point. The next timeyou print the journal, the ATM will print from that marker to the current time.

END


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Doc. No. 101205 4.18

LAST X PRINT

The Last X Print option allows you to bypass the marker set when printing a journaland go back to recover an older record (so long as the record still exists in memory).For example, you print a journal and it includes sequence numbers to. If you wanted to go back and reprint journal number you would

need to do a Last X Print for 20 records (100-20=80) this would give you records100-80. To do a Last X Print, press the button and then enter a value of how manyrecords you wish to go back.

CLEAR TRANSACTION SEQUENCE NUMBER

This function will reset the journal sequence number back to . This may beuseful if you switch processing or switch Terminal ID numbers and want to keep newrecords.

VIEW JOURNAL

View Journal allows you to visuallyinspect the journal records. Pressthe View Journal button and youwill see the screen to the left.

Use the Arrow keys on the mainkeypad to scroll through therecords. You can also use thebuttons next to +50 and -50 to goforward or backwards 50 recordsat a time. Use the Enter button toprint the journal entry currently

displayed. Press Cancel to exit thismenu.

CLEAR JOURNAL

Clear Journal sets the current journal marker to the most recent journal recorded. Itdoes not delete the journal from memory. For example: You currently have 100entries in your journal, you press Clear Journal. Now if you press Print Journal,nothing will happen because there are no current journal entries, however if youused Last X Journal, you could enter 100 and get all the records.


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Doc. No. 101205 4.19

4.5 REPORTS MENU

The reports menu provides statistical information as well as troubleshooting anderror information.

ERROR CODE

If the machine is out of service,and you are unfamiliar with theerror code being displayed (ornone is displayed), this screen willprovide error descriptions as wellas corrective action for thecurrently displayed code. Press

the Error Code button to enter thisscreen. You can also use you leftand right arrow keys on the mainkeypad to scroll through all thepossible error codes anddescriptions the ATM can report.To the left is an example of anError Code screen.

MEMORY DUMP

This feature is a diagnostic tool for factory use only. Do not use this function.

S/W VERSION

This screen provides the current revisions of software used in your ATM. Thisinformation may be used to troubleshoot a problem, or simply to make sure that thesoftware being used is up to date. It is useful to have this information whenreporting a problem to your dealer / distributor. Occasionally check with your dealer/ distributor for software updates. Press the S/W Version button to view the currentrevisions. Press Enter key to print a copy of the displayed information.


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Doc. No. 101205 4.20

PRINT ALL SETUP

The Print All Setup report is a complete listing of all the programming details for yourATM. It includes everything from software versions to message screens and hostsetup parameters. This report is extremely important when troubleshootingproblems. It is highly recommended to keep a copy of this on hand for when youneed to contact your service personal. To print the report, press the Print All Setup

button, when the report is finished it will prompt you to press Enter to return to theReports Menu.

ERROR SUMMARY

This report is a running total of allerrors that have occurred to yourATM. It lists the errors by thenumber of times they occurred.Sometimes your machine can goout of service and no error code isdisplayed (usually withcommunications problems). If thishappens, check the errorsummary, as the code will bedisplayed here. You can printthese errors To the left is asample of an error summaryreport.

Press Clear to clear the report and start over. This can be useful if you have amachine were multiple errors are occurring. If you clear the error codes and thenattempt a transaction, if that transaction fails, the error summary will only show

those errors that occurred during that last transaction. You can also print the errorsummary list by pressing the Print button.

STATISTICS

This report keeps running averagesof transaction information,including:

Withdrawal Transactions per

day Non-Cash withdrawals per day

(if enabled)

Balance Transactions per day Transfer Transactions per day Notes Dispensed per day

Surcharge amount collected per

day

Use the Enter key on the mainkeypad to print, Cancel to return tothe reports menu.


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Doc. No. 101205 4.21

REJECT ANALYSIS

Reject Analysis a report detailingany bills that may have rejected inyour cash dispenser. There are

several different causes for a bill toreject, and this report will showspecific reasons why. Please notethat the count of a particular rejectmay not reflect the number of billsin the reject bin. For example: thereject analysis may show 3 doubledetect rejects. However in yourreject bin there are 7 bills.

If a bill fails the double detect sensor in the cash dispenser, the sensor can detectthat there is more than one bill but not how many more, so all bills in that instanceare diverted to the reject bin. Above is the reject analysis screen. Press the Clearbutton next to the screen to clear the summary and start at zero. Press the Printbutton next to the screen to print a copy of the reject information.


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Section 5: Diagnostics Operator Manual

Doc. No. 101205 5.1

SECTION 5: DIAGNOSTICS

5.1 DIAGNOSTICS MENU

The ATM features built-in diagnostics features to assist you in troubleshooting anyproblems that may develop. Below is the main diagnostics menu.

NOTE: Some of the features in the Diagnostics menu may not be availabledepending on model of MiniBank.

INITIALIZE

This test will cause the ATM to run its Initialization test. This is the same testperformed automatically every time you power on the ATM. If an error is detected itwill appear under the Test Count on the screen. To run the Initialization test pressthe Initialize button.

RECEIPT PRINTER

This test will print a test receipt. If the test is successful you should receive a receiptwith three sets of sample characters for each time the test is run. You can use the button to set the number of times you want this test to run (if you enter azero for the count the test will run until you stop it by pressing ).

CASH DISPENSER

This will test the ability of the cash dispenser to pull a note from one or bothcassettes and send it to the reject bin. You can choose from the first cassette,second cassette or both cassettes at once. You can use the button to setthe number of times you want this test to run (if you enter a zero for the count thetest will run until you stop it by pressing ).

NOTE: You must have bills entered into Settlement before running this test.


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Section 5: Diagnostics Operator Manual

Doc. No. 101205 5.2

MODEM

The modem test will allow you to enter a phone number into the machine and testdial. To run the test, press the Modem button and then press Test Dial. Using themain keypad, enter a phone number to be dialed (for example your cell phonenumber) and then press . The modem should dial out to the number you

entered. To end the call press Modem Hangup. In most cases a failure during themodem test will relate more to phone line problems rather than the modem circuititself.

CARD SCAN

This will test the three tracks of the card scanner to ensure they are readingproperly. Press the Card Scan Button, you will see a screen displaying the three ISOtracks. Swipe your ATM card (or any card with a magnetic stripe) and theinformation from that card will appear on the appropriate track. During normaloperation of the ATM only ISO Track 2 is read, however during the card swipe test allthree tracks are read at once.

KEY MATRIXThis tests the keypads of the ATM. Press the Key Matrix button and a map of allkeys will display on the screen. Press the different keys on each keypad (main andLCD) and the appropriate key will blink on the screen. Pressing the key onthe main keypad will stop this test and return to the diagnostics menu.

SENSOR

This menu will provide detailed sensor status for both the Cash Dispenser and asecond menu for auxiliary sensors such as vault door, voice guidance jack andprinter. Enter the menu and on screen will be displayed the current value for eachsensor. You can use this test in real-time to test each sensor. Blocking or moving asensor while the menu is visible should change the value presented on the scree.

AGING

The aging test is used at the factory to test machines prior to shipping and forquality control. Selecting this test will cause the machine to perform all self tests foran unlimited amount of time.


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Section 6: Customer Transactions Operator Manual

Doc. No. 101205 6.1

SECTION 6: CUSTOMER TRANSACTIONS

6.1 OPENING PROCEDURES

This section explains how to place your ATM in service.

Step 1

Open the front panel and turn the power on. (see page 4.1)

Step 2

If there is no receipt paper, load the receipt paper. (see page 4.12)

Step 3

Open the security door and replenish the cash cassette. (see page 4.9)

Step 4

Go into the OPERATOR FUNCTION mode and input the number of bills in the cashcassette. (See page 4.14)

Step 5

Exit the OPERATOR FUNCTION MODE.

Step 6

After connecting to the processor, the terminal will be ready for service.

Step 7

If the machine is not ready for service, please check the following:

1.

Determine if the phone line is properly connected;2. Determine if all communication parameters are correct;3. If, after doing the above steps, the ATM is still not in service, contact your

service personnel.

END


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Doc. No. 101205 6.2

6.2 WITHDRAWAL TRANSACTION

Step 1

Swipe the card.

Step 2

Enter the pin number and press the ENTER

key.

Step 3

Press the WITHDRAWAL screen key.

Step 4

If a SURCHARGE option is enabled, theSURCHARGE screen will be displayed. Select

YES to continue, or NO to cancel.


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Doc. No. 101205 6.3

Step 5

If YES is selected, the following screen willbe displayed. Select the desired option.

Step 6

Select the desired amount to be withdrawn. Ifthe desired amount is not displayed, select theOTHER screen key.

Step 7

After the desired amount is entered, the ATMdials the processor and requests approval forthe transaction.

Step 8

When authorization is received from theprocessor, the cash will be dispensed and thereceipt will be printed.

END


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Doc. No. 101205 6.4

6.3 BALANCE INQUIRY TRANSACTION

Step 1

Swipe the card.

Step 2


key.

Step 3

Press the BALANCE screen key.

Step 4

The following screen will be displayed. Selectthe desired option.


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Doc. No. 101205 6.5

Step 5

The ATM dials the processor and requestsapproval for the transaction.

Step 6

When authorization is received from theprocessor, the following screen will bedisplayed and the receipt will be printed.

END


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Doc. No. 101205 6.6

6.4 TRANSFER TRANSACTION

Step 1

Swipe the card.

Step 2


key.

Step 3

Press the TRANSFER screen key.

Step 4

The following screen will be displayed. Selectthe desired account to be transferred FROM.


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Doc. No. 101205 6.7

Step 5

Select the desired account to be transferredTO.

Step 6

Enter the desired amount to be transferredand press the ENTER key.

Step 7

The ATM dials the processor and requestsapproval for the transaction.

Step 8

When the authorization is received from theprocessor, the following screen will bedisplayed and the receipt will be printed.

END


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Doc. No. 101205 6.8

6.5 CLOSING PROCEDURE

This section explains the closing procedure for the ATM.

Step 1

Perform the DAY TOTAL and CASSETTE TOTAL functions in the OPERATORFUNCTION MODE.

Step 2

Open the security door. Remove the cash from the Cash Cassette and Cash Rejectbin.

Step 3

Print the Journal.

Step 4

If the result of the DAY TOTAL and CASSETTE TOTAL does not match the amount

counted in the Cash Cassette, refer to the Journal for verification.

Step 5

Turn the power off and close the security door.

END


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Doc. No. 101205 6.9

6.6 ERROR RECOVERY

If an error occurs the following screen will be displayed.

Step 1

After pressing ENTER, CLEAR, CANCEL keyssimultaneously, press the 1, 2, 3 keys.

Step 2

Verify the Error that has occurred through theERROR CODE of the REPORT MENU in theOPERATOR FUNCTION, and perform thecorrective action, then press the DEVICEINITIALIZE screen key.

If the Error is not corrected after resetting,contact your service personnel.

END


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Appendix A: Error Codes Operator Manual

Doc. No. 101205 A.1

APPENDIX A: ERROR CODES

ERRORCODES

ERROR DESCRIPTION CORRECTIVE ACTION

20001 Unable to load a cassette. Remove and replace cassette Check the micro-switchlocated on the inside left wall of the dispenser.

20002 Low Cash. Replenish the cash If using less than 75 bills, disable theLow Cash Warning in the Transaction Setup Menu.

20003 Reject Bin full. Empty the Reject Bin If the bin is empty, do a Day Totaland then a Cassette Total If that doesnt help, check AP,BIOS and CDU ROM versions.

20004 Vault Door is open. Check vault door switch (located upper left corner) check that black and white, 2-wire connector is properlyconnected at rear of main board. Bend switch forward toaid closing problems.

20010 Receipt paper jam. Remove jammed paper Release receipt paper drawer bypressing the tab with the green sticker located at the frontof the printer. Remove printer to locate difficult jams.

20012 Receipt Printer feed leveropen.

Close the feed lever on the printer.

20013 Receipt paper empty. Replenish the paper roll.20014 Thermal printer is

overheated.Contact manufacturer.

2xx15 Cash Dispenser detectsbills prior to dispensing.

Remove any jammed bills from the dispenser.

90001 Card Swipe Error. This error shows the number of times a customer swipestheir card incorrectly. This does not mean the card readeris bad. Just records unsuccessful attempts at swipingcards.

Axxx1 Receipt Printer feed leveropen during operation.

Close the feed lever on the printer.

Axxx2 Thermal printer isoverheated duringoperation.

If problem is consistent then print head assembly may bedefective.

Axxx3 Receipt paper jam. Remove jammed paper Release receipt paper drawer bypressing the tab with the green sticker located at the frontof the printer.

Axxx4 Receipt paper is empty. Replenish the paper roll.Axxx5 Receipt paper is jamming

during loading.Remove any jammed paper and then reload.

Axxx8 Receipt Printer cuttererror.

If consistent, printer will require repair/replacement.

ADNxx Printer connection error. Check cables between Printer and Mainboard. Removecables (even though they may be attached) andreconnect.

CANCE Surcharge Cancel Customer has canceled the transaction at surcharge.C001x CDU sensor is tripped. Most typically a C0011 error, this would indicate a bill jam

at the exit sensor of the Cash Dispenser. Usually causedby a customer putting fingers in the cash drawer duringdispense.

C002x CDU sensor is tripped. Check dispenser for jammed bills and restart the machine.C0030 CDU main motor failure. CDU will require repair/replacement.C0031 CDU Gate solenoid error. CDU will require repair/replacement.C0032 Outlet solenoid error. CDU will require repair/replacement.C0033 CDU E

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