Training Wheels Course Catalog - South Shore Health System · South Shore Health System Training Wheels Course Catalog ... EpicCare Inpatient Clinical Documentation ... • Course

South Shore Health System

Training Wheels Course

Catalog v1.4

Epic Training 1/27/2017

1/27/2017 1

Training Wheels Course Catalog

Epic 2015

FAQs ................................................................................................................... 7

Anesthesia .......................................................................................................... 9

Anesthesiologist and CRNA .............................................................................................. 9

ASAP – Emergency Department ........................................................................ 10

ASAP ED Nurse ............................................................................................................... 10

ASAP ED Unit Coordinator .............................................................................................. 10

ASAP ED Nursing Assistant ............................................................................................. 11

ASAP ED Manager .......................................................................................................... 11

ASAP ED Specialty Narrator ............................................................................................ 11

ASAP EMS - EMT ............................................................................................................ 12

ASAP EMS - Paramedic ................................................................................................... 12

Beaker Anatomic Pathology .............................................................................. 12

Pathologist .................................................................................................................... 12

Gross Assistant .............................................................................................................. 13

Histotechnologist ........................................................................................................... 15

Cytotechnologist ............................................................................................................ 16

Transcriptionist .............................................................................................................. 17

Beaker Clinical Pathology .................................................................................. 18

Lab Processor ................................................................................................................. 18

Client Services Representative ....................................................................................... 19

Phlebotomist ................................................................................................................. 20

Medical Technologist ..................................................................................................... 22

Microbiology Technologist ............................................................................................. 24

Lab Manager .................................................................................................................. 25

Cadence ............................................................................................................ 26

Front Desk Staff ............................................................................................................. 26

Referrals User ................................................................................................................ 28

Schegistrar ..................................................................................................................... 28

Schegistrar Supervisor.................................................................................................... 29

Template Builder ........................................................................................................... 31

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Clinical Case Management & Clinical Social Work ............................................. 32

Case Manager ................................................................................................................ 32

Social Worker ................................................................................................................ 32

Cupid ................................................................................................................ 33

Cupid Non-Invasive Scheduler ........................................................................................ 33

Cupid Invasive Scheduler ............................................................................................... 33

Cupid Non-Invasive Technologist .................................................................................... 34

Cupid Non-Invasive Manager ......................................................................................... 34

Cupid Invasive Manager ................................................................................................. 35

Cupid Non-Invasive Nurse .............................................................................................. 35

Cupid Invasive Nurse ...................................................................................................... 36

Cupid Invasive Documenter/Technologist ...................................................................... 36

Cupid Invasive Charge Entry ........................................................................................... 37

Inpatient Specialty Narrator ........................................................................................... 38

Epic Help Desk .................................................................................................. 38

Help Desk Staff .............................................................................................................. 38

EpicCare Ambulatory ........................................................................................ 39

Clinic Nurses and Medical Assistants .............................................................................. 39

Obstetrics Nurses and Medical Assistants ....................................................................... 39

Outpatient Therapists (Physical Therapists & Assistants, Occupational Therapists, Speech Language Pathologists, and Exercise Therapists) ............................................................. 40

Clinic Manager ............................................................................................................... 41

Care Manager ................................................................................................................ 41

EpicCare Home Health and Hospice .................................................................. 42

Home Health Field User ................................................................................................. 42

Home Health and Hospice Intake User ........................................................................... 42

Home Health and Hospice Scheduler .............................................................................. 42

Home Health Quality Review ......................................................................................... 43

Home Health and Hospice Verbal Orders Manager ......................................................... 43

Home Health and Hospice Administrative Staff/Team Coordinators ............................... 43

Home Health Face to Face Coordinator .......................................................................... 43

Home Health and Hospice Data Processors / Aide Documentation ................................. 44

Hospice Bereavement Coordinator ................................................................................. 44

Hospice Field User ......................................................................................................... 44

Hospice Quality Review ................................................................................................. 45

Home Health & Hospice Verbal Orders Manager ............................................................ 45

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EpicCare Inpatient Clinical Documentation ....................................................... 45

Nurse (Adult, ICU, Pediatrics) ......................................................................................... 45

Nurse Manager .............................................................................................................. 46


Quality (Abstractor, Manager) ....................................................................................... 47

Patient Care Technician .................................................................................................. 48

Respiratory Care Practitioner ......................................................................................... 48

Ancillary Therapists (Physical Therapists, Occupational Therapists, Speech Language Pathologists, and Dietitians) .......................................................................................... 49

Ancillary Nurse (Dialysis Nurse and Vascular Access Nurse) ............................................ 49

Unit Clerk ...................................................................................................................... 51

Child Life Specialist ........................................................................................................ 51

EpicCare Inpatient Orders ................................................................................. 51

Ancillary HOD Technicians (ECG Techs) ........................................................................... 51

Neurodiagnostics Techs .............................................................................................. 51

Pulmonary Function Testing Techs ............................................................................. 52

EpicCare Orthopaedics ...................................................................................... 52

Orthopaedics Nurse ....................................................................................................... 52

Grand Central ................................................................................................... 53

Admission Supervisor ..................................................................................................... 53

Authorization/Certification User .................................................................................... 53

Bed Flow Facilitator ....................................................................................................... 54

Bed Planner ................................................................................................................... 55

Hospital Registrar .......................................................................................................... 55

EVS Manager ................................................................................................................. 56

Financial Counselor ........................................................................................................ 57

Birthing Unit Registration............................................................................................... 57

Preregistration ............................................................................................................... 58

Transporter.................................................................................................................... 59

Transport Manager ........................................................................................................ 59

Health Information Management ..................................................................... 60

CDI Specialist ................................................................................................................. 60

Coder ............................................................................................................................. 60

Deficiency Analyst.......................................................................................................... 61

Medical Transcriptionist ................................................................................................. 62

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Privacy Officer ............................................................................................................... 62

Release of Information Clerk .......................................................................................... 62

Health Information Management Supervisor .................................................................. 63

Resolute Account Maintenance and Registration .............................................. 63

Home Health Billing .......................................................................................... 64

Home Health Biller ......................................................................................................... 64

Hospice Billing .................................................................................................. 65

Hospice Biller ................................................................................................................. 65

Home Care Reports ........................................................................................... 65

Home Care Manager ...................................................................................................... 65

Home Care Insurance Liaison ............................................................................ 66

Home Care Manager ...................................................................................................... 66

Identity ............................................................................................................. 66

Data Integrity Specialist ................................................................................................. 66

Infection Control ............................................................................................... 67

Infection Preventionist ................................................................................................... 67

OpTime ............................................................................................................. 67

Perianesthesia Nurse ..................................................................................................... 67

Intra-op Nurse ............................................................................................................... 68

Resource Manager ......................................................................................................... 69

Surgery Scheduler .......................................................................................................... 70

OpTime Unit Coordinator ............................................................................................... 70

Preference Card Builder ................................................................................................. 71

OR Manager .................................................................................................................. 71

Charge Poster ................................................................................................................ 72

Endo Nurse .................................................................................................................... 72

PAT Nurse ...................................................................................................................... 73


OpTime Unit Coordinator ............................................................................................... 74

INPT Physician Specialties ................................................................................. 75

Physician Specialists ....................................................................................................... 75

INPT Medical Specialties ................................................................................... 78

INPT Surgical Specialties ................................................................................... 80

INPT Consultant Specialties ............................................................................... 83

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Radiant ............................................................................................................. 85

Radiant Front Desk ........................................................................................................ 85

Radiant Technologist ..................................................................................................... 85

Radiant Interventional Nurse ......................................................................................... 86


Radiant Manager ........................................................................................................... 87

Reporting .......................................................................................................... 87

High Needs Reporting Users ........................................................................................... 87

Research ........................................................................................................... 88

Research Coordinator .................................................................................................... 88

Resolute Hospital Billing (Non-SBO) .................................................................. 89

HB Biller - Account ......................................................................................................... 89

HB Biller - Claims ............................................................................................................ 90

HB Biller Manager .......................................................................................................... 91

HB Self Pay Follow-Up .................................................................................................... 91

HB Customer Service Manager ....................................................................................... 92

HB Insurance Follow-Up ................................................................................................. 93

HB Insurance Follow-Up Manager .................................................................................. 93

HB Guarantor Payment Poster ....................................................................................... 94

HB Insurance Payment Poster ........................................................................................ 95

HB Payment Poster Manager ......................................................................................... 96

HB Finance ..................................................................................................................... 97

Clinical Department Manager......................................................................................... 97

Resolute Professional Billing (Non-SBO) ............................................................ 98

PB Charge Entry & Charge Review .................................................................................. 98

PB Coding Supervisor ..................................................................................................... 98

PB Billing Supervisor ...................................................................................................... 99

PB Claims Reviewer........................................................................................................ 99

PB Payment Poster ....................................................................................................... 100

PB Insurance Follow-Up ................................................................................................ 100

PB Self-Pay Follow Up ................................................................................................... 100

PB Credit Specialist ....................................................................................................... 101

PB Customer Service ..................................................................................................... 101

PB Remittance Processor & Workqueue User ................................................................ 102

PB Super User ............................................................................................................... 102

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Stork ............................................................................................................... 103

Stork Nurse ................................................................................................................... 103

Stork NICU Nurse .......................................................................................................... 104

Stork Nurse Manager .................................................................................................... 106

Inpatient Specialty Narrator .......................................................................................... 106

Stork Unit Coordinator .................................................................................................. 106

Stork Lactation Consultant ............................................................................................ 107

Stork Patient Care Tech ................................................................................................. 107

Willow Inpatient ............................................................................................. 108

Inpatient Pharmacist ..................................................................................................... 108

Inpatient Pharmacy Technician ..................................................................................... 109

Inpatient Pharmacy Med RecTechnician ........................................................................ 110

Inpatient Pharmacy Manager and Charge User .............................................................. 110

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Welcome to Epic Training

Welcome to training at South Shore Health System and the educational journey on which you are about to embark. It is mandatory that all end users receive comprehensive training prior to receiving login rights. Education of end users is one of the most critical components to implementation success, and the South Shore Health System Training Team has carefully structured each step to meet the needs of employees including: e-Learning lessons, live instructor led classroom training, role based practice exercises, in-class assessments, and Super User at-the-elbow support. We are confident that our approach to training will provide the structured guidance needed for your success during Go Live. It will be especially important that each employee take ownership of attending scheduled classes on time and as scheduled. Attendees who do not complete all required e-Learnings or show up late for class will not be allowed to participate in training that day and will need to reschedule. Only end-users who attend all required training and pass necessary end user proficiency assessments will be granted access to use Epic at Go Live. Please take a moment to read the Course Catalog and review specifics of the class/classes you will be registered to attend. Take special note of the recommended e-Learning lessons to complete prior to attending your first class. E-Learning lessons will be ready for viewing in HealthStream a few weeks prior to the start of training.

We are committed to providing the tools and educational experience necessary to ease your transition to Epic software. Thank you in advance for your commitment to the success of the Epic implementation at South Shore Health System.

Please direct all questions regarding training to Karen Harhen, Training Manager, at 781-624-1673 or [email protected].

FAQs

Is training required?

Only end-users who attend all required training and pass necessary end user proficiency assessments will be granted access to use Epic at Go Live. What happens if I don't pass my proficiency exam?

End users will receive three opportunities to pass the required proficiency assessment(s) with an 80% or higher. If they do not pass on the third try, they will be required to attend training a second time. If they do not pass the required proficiency assessment(s) by go-live, they will not receive access to the system and may be subject to additional training measures.

When does registration begin?

• Course Catalog Available on January 6, 2017 (Epic Training Website) and updated as needed

• Class Schedule Available on January 25, 2017 (Epic Training Website)

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• Course Registration in HealthStream opens on January 30, 2017

• Managers Fairs/Registration Workshops – Center 3 on February 1- 3

When does training begin and end?

Monday, May 8, 2017 through Saturday, June 17, 2017

Where can I find the recommended e-Learnings?

All required e-Learnings will be available in HealthStream, our new Learning Management System, which is accessible via the Internet.

What about updates to curriculums?

Updates to curriculums will be published to our Epic Training Website as needed, with appropriate communication to accompany any changes.

What are Super Users?

Super users are end users who are respected among their peer group and are trained to support their peers during go live and beyond. Key super user activities include:

Assisting in end-user adoption efforts pre-live

Leading, reinforcing, and validating standard workflows and best practices at go-live and beyond

Assisting with department build and testing of Epic applications

Mentoring the staff in their assigned support areas in using applications by being approachable and available

Supporting their peers during training by attending classroom training

Serving as an ongoing liaison between their department and I.S. to continuously improve the system workflows

Providing dedicated support at go-live

Receiving and providing ongoing training to end users

Who should I contact if I have questions?

Please direct all questions regarding training to Karen Harhen, Epic Training Manager, at 781-624-1673 or [email protected].

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Anesthesia

Anesthesiologist and CRNA

Course ID: Anesthesia Provider Prerequisites

In this course you work through the three stages of anesthesia documentation: preprocedure, intraprocedure, and postprocedure. You follow a general surgery patient to see how anesthesia tools are used in surgery workflows. Key content includes creating templates for faster documentation, documenting intraprocedure medications, interacting with device data, deciding which medications and fluids to continue during postprocedure care, and reviewing charts for missing documentation.

You will go on to work through care that occurs outside of the OR. This includes epidural documentation, C-Section documentation, and other floor procedures. You will also explore advanced medication documentation and how to document blood administration.

After you have attended class, you will practice your skills via Shadow Charting. Each provider will be required to chart real cases in Epic in the weeks leading up to Go Live. The records from these cases will be assessed for completeness and accuracy.

E-Learning ANE001: Introduction to

Anesthesia Preprocedure


Anesthesia Intraprocedure


Anesthesia Postprocedure

E-Learning ANE004: Manage your

Intraprocedure Documentation

E-Learning ANE005: Close Anesthesia

Encounters


Anesthesia Floor Procedures

E-Learning ANE007: Introduction to Labor

Epidural Documentation

E-Learning ANE008: Introduction to Ordering

for Anesthesiologist

E-Learning MD100: Overview of Hyperspace

E-Learning MD105A: Introduction to the

Problem List

E-Learning MD105B: Introduction to Patient

History

E-Learning MD108: Overview of In Basket

E-Learning CLN059: Reviewing the Chart

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ASAP – Emergency Department

ASAP ED Nurse

Course ID: ASAP ED Nurse 100 Prerequisites

Course Length: 315 minutes

In this course you will learn the basics of tracking patients through common ED workflows. You will also learn ordering and nursing documentation basics as you treat patients from arrival through discharge and beyond.

E-Learning: ED001 Overview of Hyperspace

for ASAP Users

E-Learning: ED013 Clinical Information

Review

E-Learning: ED005 Introduction to the ED

Narrator

E-Learning: ED006 Patient Tracking

E-Learning: ED007 Overview of History/Home

Medications/Allergies

E-Learning: ED008 Overview of Shift Change

Course ID: ASAP ED Nurse 200 Prerequisites


In this course you will learn how to administer complex medications in Epic by tracking patients through common ED workflows. You also explore practice workflows to treat and document on high acuity patients.

Course: ED Nurse 100

ASAP ED Unit Coordinator

Course ID: ASAP ED Unit Coordinator 100 Prerequisites


In this course you will learn the basics of tracking patients through common ED workflows. You also learn the basics of chart review and consult tracking.


for ASAP ED Users

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ASAP ED Nursing Assistant

Course ID: ASAP ED Nursing Assistant 100 Prerequisites


In this course you will learn the basics of tracking patients through common ED workflows. You also learn the basics of charting documentation.


for ASAP ED Users


Narrator

E-Learning: ED006 Patient Tracking E-

Learning

E-Learning: ED007 Overview of History/Home

Medications/Allergies

E-Learning: ED008 Overview of Shift Change

ASAP ED Manager

Course ID: ASAP ED Manager 100 Prerequisites


In this course you will learn the basics of tracking patients through common ED workflows. You also learn the basics of ASAP reporting and ED data analysis.


for ASAP ED Users

E-Learning: ED020 Using Reporting

Workbench to Run a Report

Recommended Course: ED Nurse 100

Recommended Course: ED Nurse 200

ASAP ED Specialty Narrator

Course ID: ASAP ED Specialty Narrator Prerequisites


In this course, you will have an in-depth review of the Trauma Narrator. During this session you will have the opportunity to document realistic trauma scenarios.



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ASAP EMS - EMT

Course ID: ASAP EMS - EMT Prerequisites


In this course, you will learn how to expect and arrive a patient, scheduling a patient for ambulance transport, and electronic health record review.

E-Learning: ED001 Overview of Hyperspace for

ASAP ED Users

E-Learning: ED006 Patient Tracking E-Learning

ASAP EMS - Paramedic

Course ID: ASAP EMS - Paramedic Prerequisites


In this course, you will learn how to expect and arrive a patient; schedule a patient for ambulance transport, basic documentation and electronic health record review.


ASAP ED Users


Narrator

E-Learning: ED006 Patient Tracking E-Learning

Beaker Anatomic Pathology

Pathologist

Course ID: Pathologist 150 Prerequisites


In this course you will learn how to document case-specific results for surgical pathology, non-gynecological cytology, bone marrow, and autopsy cases. You'll also learn how to order stains, document case QA and correlation, and view comprehensive lab information.

E-Learning MD001: Introduction to Epic

Training

E-Learning LAB151: Overview of Beaker

Anatomic Pathology

E-Learning LAB053: Navigating the Outstanding

List

E-Learning LAB055: Entering Results

E-Learning LAB056: Building a Case

E-Learning CLN059 :Reviewing the Chart

E-Learning CLN050: Overview of In Basket

E-Learning MDLAB152: Building a Histology

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Case

E-Learning MDLAB154: Finding a Case in

Specimen Inquiry

E-Learning MDLAB153: Resulting and Signing

Out a Case

E-Learning MDLAB155: Documenting Case QA

and Correlation

Course ID: Pathologist 200: Personalization Prerequisites


In this personalization course, you will explore how to customize activities in Epic. This course focuses on using report settings to control the primary Beaker activities.

Course: One of the following:

E-Learning MD120 : Introduction to Radar for

Physicians

E-Learning MD122: Run and Manage Reports

Cytotechnologist 150

Pathologist 150

Course ID: Post-Live: Running a Report in

Beaker

Prerequisites


In this post-live course, you will explore how to run reports in Beaker. This course focuses on running operational reports using Reporting Workbench.


Gross Assistant 150

Histotechnologist 150


Pathologist 200

Transcriptionist 200

Gross Assistant

Course ID: Gross Assistant 150 Prerequisites


In this course, you will learn how to use the different pieces of functionality in Epic. Functionality covered includes how to process incoming specimens and build cases, receive


Anatomic Pathology


List

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specimens collected at your organization or by a submitter, create a packing list and find information about a particular case. In this course, you will have the opportunity to practice with the activities and workflows and includes advanced practice exercises based on your job role.






Case


Out a Case


Specimen Inquiry

Course ID: Gross Assistant/Histotechnologist

300: Personalization

Prerequisites




Gross Assistant 150



Beaker

Prerequisites




Gross Assistant 150



Pathologist 200


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Histotechnologist

Course ID: Histotechnologist 150 Prerequisites


In this course, you will learn how to use the different pieces of functionality in Epic. Functionality covered includes how to document the completion of tasks, track blocks and slides, receive specimens collected at your organization or by a submitter, create a packing list, document your follow-up actions, and find information about a particular case.


Anatomic Pathology

E-Learning LAB052: Documenting Pre-Testing

Tasks

E-Learning LAB053:Navigating the Outstanding

List





Case


Specimen Inquiry

Course ID: Gross Assistant/ Histotechnologist


Prerequisites




Gross Assistant 150



Beaker

Prerequisites




Gross Assistant 150



Pathologist 200


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Cytotechnologist

Course ID: Cytotechnologist 150 Prerequisites


In this course, you will learn how to use the different pieces of functionality in Epic. Functionality covered includes how to process incoming specimens and build cases, document the completion of tasks, result and sign out cases, review charges, receive specimens collected at your organization or by a submitter, create a packing list, document your follow-up actions, and find information about a particular case.


Anatomic Pathology

E-Learning LAB052: Documenting Pre-Testing

Tasks


List






Case


Out a Case


Specimen Inquiry

Course ID:

Cytotechnologist/Pathologist/Transcriptionist


Prerequisites


In this personalization course, you will explore how to customize activities in Epic and make your documentation easier. This course focuses on using report settings to control the primary Beaker activities and how to create SmartPhrases that can be used for documentation.



Pathologist 200


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Beaker

Prerequisites




Gross Assistant 150



Pathologist 200


Transcriptionist

Course ID: Transcriptionist 100 Prerequisites


In this course, you will learn how to use the different pieces of functionality in Epic. Functionality covered includes how to result and sign out cases, modify the results of a case after sign out, document your follow-up actions, and find information about a particular case.


Anatomic Pathology



List



Out a Case

Course ID: Transcriptionist 200 Prerequisites


In this course, you will have the opportunity to practice with the activities and workflows covered in your 100 level course. This includes advanced practice exercises based on your job role. This course focuses on using report settings to control the primary Beaker activities and how to create SmartPhrases that can be used for documentation.

Course: Transcriptionist 100

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Beaker

Prerequisites




Gross Assistant 150



Pathologist 200


Beaker Clinical Pathology

Lab Processor

Course ID: Lab Processor 100 Prerequisites


In this course you learn how to use the different pieces of functionality in Epic. Functionality covered includes how to receive specimens collected at your organization or by a submitter, register a patient, create a packing list, put specimens into storage, document your follow-up actions, and find information about a particular specimen.

E-Learning: LAB150 Overview of Beaker Clinical

Pathology

E-learning LAB050: Collecting Specimens

E-learning LAB051: Receiving Specimens



Course ID: Lab Processor 200 Prerequisites


In this course, you will have the opportunity to practice with the activities and workflows covered in your 100 level course. This includes advanced practice exercises based on your job role.

Course: Lab Processor 100

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Beaker

Prerequisites




Gross Assistant 150



Pathologist 200


Client Services Representative

Course ID: Client Services Representative 100 Prerequisites


In this course you learn how to review information in Epic and work with reports.

E-Learning: LAB150 Overview of Beaker

Clinical Pathology


Anatomic Pathology



Beaker

Prerequisites




Gross Assistant 150



Pathologist 200


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Phlebotomist

Course ID: OP Phlebotomist 100 Prerequisites


In this course you learn how to use the different pieces of functionality in Epic. Functionality covered includes how to collect specimens in an outpatient context, how to schedule and register a patient, receive specimens collected at your organization, and find information about a particular specimen.


Clinical Pathology




Course ID: OP Phlebotomist 200 Prerequisites



Course: OP Phlebotomist 100

Course ID: IP Phlebotomist 100 Prerequisites


In this course you learn how to use the different pieces of functionality in Epic. Functionality covered includes how to collect specimens in an inpatient context, collect specimens using Rover, and find information about a particular specimen.


Pathology



E-learning LAB057: Collecting Specimens with

Rover


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Course ID: HD Phlebotomist 100 Prerequisites


In this course you learn how to use the different

pieces of functionality in Epic. Functionality

covered includes how to collect specimens in an

outreach context, how to schedule and register a

patient using snapboard for a home draw visit,

receive specimens collected at your organization,

and find information about a particular specimen.


Clinical Pathology



Learning CLN059 :Reviewing the Chart

Course ID: HD Phlebotomist 200 Prerequisites


In this course, you will have the opportunity to

practice with the activities and workflows covered

in your 100 level course. This includes advanced

practice exercises based on your job role.

Course: HD Phlebotomist 100

Course ID: SSMC Phlebotomist 101 Prerequisites


In this course you learn how to use the different pieces of functionality in Epic. Functionality covered includes how to collect specimens in an outpatient context, how to schedule and register a


Pathology



Course ID: IP Phlebotomist 200 Prerequisites



Course: IP Phlebotomist 100

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patient, receive specimens collected at your organization, and find information about a particular specimen. Schedule patient visits, navigate the Tech Work List, process event monitors, and holter monitors. Process EKG/ECG orders.


(optional)

Course ID: SSMC Phlebotomist 201 Prerequisites



Course: SSMC Phlebotomist 101


Beaker

Prerequisites




Gross Assistant 150



Pathologist 200


Medical Technologist

Course ID: Medical Technologist 100 Prerequisites


In this course you learn how to use the different pieces of functionality in Epic. Functionality covered includes how to result and verify a test, perform quality control, document your follow-up actions, receive specimens collected at your organization, find information about a particular specimen, create a packing list, and put specimens into storage.


Pathology



E-learning LAB053: Navigating the Outstanding

List

E-learning LAB054: Entering Results


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Course ID: Medical Technologist 200 Prerequisites



Course: Medical Technologist 100

Course ID: SSMC Medical Technologist 101 Prerequisites


In this course you learn how to use the different pieces of functionality in Epic. Functionality covered includes how to result and verify a test, perform quality control, document your follow-up actions, receive specimens collected at your organization, find information about a particular specimen, create a packing list, and put specimens into storage. Schedule patient visits, navigate the Tech Work List, process event monitors, and holter monitors. Process EKG/ECG orders.


Pathology




List



Course ID: SSMC Medical Technologist 201 Prerequisites



Course: Medical Technologist 100

Course ID: Post-Live: QC and Batches Prerequisites


In this post-live course, you will explore two topics: how to configure and maintain QC and how to create and run batches.


Medical Technologist 200

Microbiology Technologist 200

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Microbiology Technologist

Course ID: Microbiology Technologist 100 Prerequisites


In this course you learn how to use the different pieces of functionality in Epic. Functionality covered includes how to result and verify microbiology tests, perform microbiology quality control, result chemistry tests and quality control, document your follow-up actions, receive specimens collected at your organization, find information about a particular specimen, create a packing list, and put specimens into storage.


Pathology


E-learning LAB052: Documenting Pre-Testing

Tasks


List


Course ID: Microbiology Technologist 200 Prerequisites



Course: Microbiology Technologist 100


Beaker

Prerequisites




Gross Assistant 200



Pathologist 200


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Course ID: Post-Live: QC and Batches Prerequisites


In this post-live course, you will explore two topics: how to configure and maintain QC and how to create and run batches.


Medical Technologist 200

Microbiology Technologist 200

Lab Manager

Lab Manager

Course ID: Lab Manager 150 Prerequisites


In this course you learn how to use the different pieces of functionality in Epic. Functionality covered includes how to find information about a particular specimen, document your follow-up actions, and credit charges.


Pathology

E-Learning: AMB378 Grant Access to Your In

Basket and Attach Someone’s In Basket to

Yours



E-learning LAB052: Documenting Pre-Testing

Tasks


List


E-learning LAB057: Collecting Specimens with

Rover

E-learning LAB450 Beaker Revenue Generation

and Tracking

Course ID: Supervisor/Manager 300:

Personalization

Prerequisites


In this personalization course, you will explore how to customize the activities in Epic. This course focuses on using report settings to control the primary Beaker activities and how to configure dashboards.


E-Learning MD120 : Introduction to Radar for

Physicians

E-Learning MD122: Run and Manage Reports

Lab Manager 150

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Beaker

Prerequisites




Gross Assistant 200



Pathologist 200


Cadence

Front Desk Staff

Course ID: Front Desk 100 Prerequisites


In this course you will learn how to schedule basic and advanced appointments, how to register and pre-register patients, and how to update patient information; including guarantor accounts and coverages.

E-Learning: PRE054: Overview of the Interactive Face

Sheet

E-Learning: CAD008: Report Setup

E-Learning: CAD052: Overview of Making an

Appointment

E-Learning: CAD053: Overview of the Snapboard

E-Learning: CAD060: Interpreting Provider Schedules

E-Learning: EBL006: Balancing Your Cash Drawer

E-Learning: GEN006: Overview of Hyperspace for

Revenue and Access Products

E-Learning: PRE051: Overview of Registration in a

Hospital Setting

E-Learning: PRE052: Overview of Registration in an

Outpatient Clinic Setting

E-Learning: CAD050: Overview of the Appointment

Desk

E-Learning: CAD051: Overview of the Department

Appointments Report

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E-Learning: PRE050: Overview of Workqueues for

Access

E-Learning: RFL001: Using Referrals In Epic

E-Learning: MYC001: Overview of MyChart Patient

Portal - Recommended

E-Learning: MYC003: Activating Patients for MyChart

- Recommended

E-Learning: MYC007: Handling Appointments from MyChart - Recommended

E-Learning: WEL001: A Patient's Tour of Welcome - Recommended



In this course you will continue to learn front desk tasks; including how to check patients in, cancel and reschedule appointments and take co-pays.

Course: Front Desk 100



In this course you will learn and continue to practice the workflows from Front Desk 100 and 101.

Course: Front Desk 100 and Front Desk 101



In this course you practice the workflows from Front Desk 100 using advanced scenarios to schedule, register, and perform front desk tasks.

Course: Front Desk 100 and Front Desk 101

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Referrals User

Course ID: Referrals 100 Prerequisites


In this course you learn about creating, assigning, and authorizing referrals for an appointment.

It is recommended that you attend some form

of Front Desk training before you attend

referrals


Appointment (Optional)

E-Learning: GEN006: Overview of Hyperspace

for Revenue and Access Products (Optional)

E-Learning: CAD050: Overview of the

Appointment Desk-Recommended

E-Learning: RFL002: Create a Referral


Course ID: Referrals 200 Prerequisites


In this course you practice the workflows from Referrals User 100 using advanced scenarios to create, assign and authorize referrals

Course: Referrals User 100

Schegistrar

Course ID: Schegistrar 100 Prerequisites


In this course you will learn how to schedule and fully register a patient.

E-Learning PRE054: Overview of the Interactive

Face Sheet

E-Learning CAD008: Report Setup

E-Learning CAD052: Overview of Making an

Appointment

E-Learning CAD053: Overview of the

Snapboard

E-Learning CAD060: Interpreting Provider

Schedules

E-Learning EBL006: Balancing Your Cash

Drawer

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E-Learning GEN006: Overview of Hyperspace

for Revenue and Access Products

E-Learning: PRE051: Overview of Registration

in a Hospital Setting


in an Outpatient Clinic Setting


Appointment Desk

E-Learning: PRE050: Overview of Workqueues

for Access


E-Learning: MYC001: Overview of MyChart Patient

Portal (Optional)

E-Learning: MYC003: Activating Patients for MyChart

(Optional)

E-Learning: MYC007: Handling Appointments from

MyChart (Optional)

E-Learning: WEL001: A Patient's Tour of Welcome -

Recommended



In this course you continue to learn and practice the workflows from Schegistrar 100.

Course: Schegistrar 100



In this course you practice the workflows from Schegistrar 100 using advanced scenarios to schedule and register patients.

Course: Schegistrar 100 and Schegistrar 101

Schegistrar Supervisor

Course ID: Schegistrar Supervisor 100 Prerequisites


In this course you learn how to schedule, register,

E-Learning: ADT054: Overview of the

Interactive Face Sheet

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and check in patients. You will also learn how to perform front desk tasks, run reports and work workqueues. We will also review how to create and maintain provider schedules.

E-Learning: CAD008: Report Setup


Appointment


Snapboard

E-Learning: CAD060: Interpreting Provider

Schedules

E-Learning: EBL006: Balancing Your Cash

Drawer






in an Outpatient Clinic Setting


Appointment Desk


Department Appointments Report


for Access


E-Learning: MYC001: Overview of MyChart

Patient Portal - Recommended

E-Learning: MYC003: Activating Patients for

MyChart (Optional)

E-Learning: MYC007: Handling Appointments

from MyChart (Optional)

E-Learning: WEL001: A Patient's Tour of

Welcome (Optional)



In this course you learn how to schedule, register, and check in patients. You will also learn how to perform front desk tasks, run reports and work workqueues. We will also review how to create and maintain provider schedules.

Course: Schegistrar Supervisor 100

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In this course you continue to learn how to schedule, register, and check in patients. You will also learn how to perform front desk tasks, run reports and work workqueues. We will also review how to create and maintain provider schedules.





In this course you continue to learn and practice how to schedule, register, and check in patients. You will also learn how to perform front desk tasks, run reports and work workqueues. We will also review how to create and maintain provider schedules.






In this course you practice the workflows from Schegistrar Supervisor 100 using advanced scenarios to schedule, register, and arrive patients as well as create and maintain provider schedules.





Template Builder

Course ID: Template Builder 100 Prerequisites


In this course you learn how to build and maintain a provider's schedule in Epic

E-Learning: CAD060: Interpreting Provider

Schedules


Appointment Desk

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Course ID: Template Builder 200 Prerequisites


In this course you practice advanced scenarios to build and maintain a provider's schedule.

Course: Template Builder 100

Clinical Case Management & Clinical Social Work

Case Manager

Course ID: Case Manager 100 Prerequisites


In this course you learn how to find, review, and document patient information in the hospital, including assessments, care plans, and utilization review.

E-Learning: CLNINP001 Overview of

Hyperspace in an Inpatient Setting

Course ID: Case Manager 101 Prerequisites


In this course you learn how to communicate with payors, update bed days, place basic post-discharge DME orders, place patients in continued care upon discharge, and contribute to the AVS. Additionally, you'll use reports to keep track of important patient information.

Course: CM 100

Social Worker

Course ID: Social Work 100 Prerequisites


In this course you learn how to find, review, and document patient information in the hospital, including assessments, care plans, placing patients in continued care upon discharge and contributing to the AVS. Additionally, you’ll use reports to keep track of important patient information.



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Cupid

Cupid Non-Invasive Scheduler

Course ID: Cupid Non-Invasive Scheduler 100 Prerequisites


In this course you learn tasks related to scheduling and checking in appointments for future patients canceling and rescheduling appointments and entering orders for diagnostic procedures .

E-Learning: PCB001 PC Basics

(Recommended)

E-Learning: CLNAMB001 Overview of

Hyperspace in an Outpatient Setting

E-Learning: RAD051 Introduction to Ancillary

Orders

E-Learning: CAR050 Overview of Report

Settings

Course ID: Cupid Non-Invasive Scheduler 200 Prerequisites


In this course you will practice and expand upon all the workflows learned in the 100-level course content.

Course: Cupid Non-Invasive Scheduler 100

Cupid Invasive Scheduler

Course ID: Cupid Invasive Scheduler 100 Prerequisites


In this course you learn tasks related to creating, reviewing, scheduling, canceling, rescheduling, and editing cases, as well as scheduling cases with multiple providers.


(Recommended)



E-Learning: CAR052 Intro to Case Creation


Settings

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Course ID: Cupid Invasive Scheduler 200 Prerequisites



Course: Cupid Invasive Scheduler 100

Cupid Non-Invasive Technologist

Course ID: Cupid Non-Invasive Technologist

100

Prerequisites


In this course you learn tasks related to scheduling orders for walk-in and high priority patients, and documenting exams.


(Recommended)



E-Learning: RAD054 Overview of the

Technologist Work List


Settings


Orders

E-Learning: CLN058 Overview of a Navigator

Course ID: Cupid Non-Invasive Technologist

200

Prerequisites



Course: Cupid Non-Invasive Technologist 100

Cupid Non-Invasive Manager

Course ID: Cupid Non-Invasive Manager 100 Prerequisites


In this course you learn tasks related to correcting documentation errors, resolving incomplete work,


(Recommended)


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and generating department statistics. Hyperspace in an Outpatient Setting


Manager Reporting Dashboard

E-Learning RAD450 Overview of Charge

Capture Workflows

E-Learning: RPT005 Run and Manage Reports


Settings

Cupid Invasive Manager

Course ID: Cupid Invasive Manager 100 Prerequisites


In this course you learn tasks related to correcting documentation errors, resolving incomplete work, and generating department statistics.


(Recommended)





E-Learning: CAR053 Overview of Invasive

Charge Entry



Settings

Cupid Non-Invasive Nurse

Course ID: Cupid Non-Invasive Nurse 100 Prerequisites

Course Length: 115minutes

In this course you learn tasks related to documenting exams without sedation.


(Recommended)



E-Learning: RAD053 Overview of the Narrator


Settings


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Course ID: Cupid Non-Invasive Nurse 200 Prerequisites



Course: Cupid Non-Invasive Nurse 100

Cupid Invasive Nurse

Course ID: Cupid Invasive Nurse 100 Prerequisites


In this course you learn tasks related to performing pre-, intra-, and post-procedure care and documenting exams with sedation.


(Recommended)



E-Learning CLN058 Overview of a Navigator

E-Learning CAR054 Overview of a Procedure

Log


Course ID: Cupid Invasive Nurse 200 Prerequisites



Course: Cupid Invasive Nurse 100

Cupid Invasive Documenter/Technologist

Course ID: Cupid Invasive Documenter/

Technologist 100

Prerequisites


In this course you learn tasks related to performing intra-procedure events.


(Recommended)



E-Learning: CAR054 Overview of the

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Procedure Log


Settings


Course ID: Cupid Invasive Documenter/

Technologist 200

Prerequisites



Course: Cupid Invasive Documenter/

Technologist 100

Cupid Invasive Charge Entry

Course ID: Cupid Invasive Charge Entry 100 Prerequisites


In this course you learn tasks related to entering charges for invasive procedures.


(Recommended)



E-Learning: CAR053 Overview of Invasive

Charge Entry


Settings

Course ID: Cupid Invasive Charge Entry 200 Prerequisites



Course: Cupid Invasive Charge Entry 100

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Inpatient Specialty Narrator

Course ID: Inpatient Specialty Narrator Prerequisites for Cupid RNs


In this course, you will have an in-depth review of the Code and Rapid Response Narrators. During the session, you will have the opportunity to document realistic code and rapid response scenarios.

varies

Epic Help Desk

Help Desk Staff

Course ID: Epic Help Desk Staff 100 Prerequisites


In this course, you will cover an overview of many Epic applications. You will also cover help desk customer service principles, the issue triage process, and common go-live issues.

E-Learning: CLN001 Overview of Hyperspace

for Clinical Applications

E-Learning: GEN006 Overview of Hyperspace



ASAP ED Users

E-Learning: PRE052 Overview of Registration in

a Clinic

E-Learning: ADT051 Overview of Patient

Station for Access Users

E-Learning: RDR101 Introduction to Radar

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EpicCare Ambulatory

Clinic Nurses and Medical Assistants

Course ID: Ambulatory Nurse 100 Prerequisites


In this course you will learn how to identify and room the patients you will be caring for. The course also covers how to place orders, how to document encounters and results, and includes optional lessons on anticoagulation and therapy plans.

Video: Physician Leader



E-Learning: CLN050 Overview of In Basket

E-Learning: CLN051 Overview of Ordering

E-Learning: CLN059 Reviewing the Chart

E-Learning: AMB022 Clinical Support Visit

(Recommended)

E-Learning: MYC003 Activating Patients for

MyChart (Recommended)

E-Learning: MYC005 Granting Proxy Access to


Course ID: Ambulatory Nurse 200 Prerequisites


In this course you will explore the activities in Epic that you will use most often for your job role. After exploring the activities, you will work through the common workflows for your job role using appropriate scenarios and patients.

Nurse 100

Obstetrics Nurses and Medical Assistants

Course ID: Obstetrics Nurse 100 Prerequisites


In this course, you will learn how to use the different pieces of functionality in Epic using specialty-appropriate departments and patients. Functionality covered includes: rooming a





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pregnant patient, placing orders, , documenting immunizations and facility administered medications, writing notes, and managing In Basket.



E-Learning: AMB022 Clinical Support Visit

(Recommended)

E-Learning: MYC003 Activating Patients for


Course ID: Obstetrics Nurse 200 Prerequisites


In this course, you will explore the activities in Epic that you will use most often for your specialty. After exploring the activities you will work through the common workflows for your specialty using specialty-appropriate scenarios and patients.

Obstetrics Nurse 100

Outpatient Therapists (Physical Therapists & Assistants,

Occupational Therapists, Speech Language Pathologists, and

Exercise Therapists)

Course ID: OP Therapy 100 Prerequisites


This course includes functionality-based lessons on topics such as reviewing the schedule, reviewing and documenting in patient charts, entering orders, and completing visits. The course also includes exercises for each role to practice their own workflows from end to end.





E-Learning: INP061 Documenting Flowsheets

Overview of Writing Notes (CLN055)



Course ID: OP Therapy 200 Prerequisites


This course reviews learnings from OP Therapy 100. Training includes In Basket functionality and

Course: OP Therapy 100

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accessing outside records for patient care, as well as exercises for each role to practice their own workflows from end to end.

Clinic Manager

Course ID: Clinic Manager 100 Prerequisites


In this course, you will learn how to use the different pieces of functionality in Epic using specialty-appropriate departments and patients. Functionality covered includes: how to use Reporting Workbench to gather current information about your clinic and advanced In Basket management tools to help improve efficiency in your clinic.

Course: Ambulatory Nurse 100






Care Manager

Course ID: Healthy Planet Care Manager 100 Prerequisites


In this course, you will learn how to use the different pieces of functionality in Epic to manage care for your patient population. Functionality covered includes: how to use Dashboards and Reporting Workbench to identify trends in care at your practice, as well as follow up with your most high risk patients.



E-Learning: HP100 Overview of Population

Outreach and Care Management

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EpicCare Home Health and Hospice

Home Health Field User

Course ID: Home Health Field User 100 Prerequisites


In this course you will learn how to navigate the Remote Client, Epic's laptop application. This will include learning to document a visit, manage In Basket and schedule visits.

E-Learning: HHB405 Introduction to the

Remote Client

Course ID: Home Health Field User 200 Prerequisites


In this course you will learn how to document the Start of Care, update Care Plan data, and manage Home Health Verbal Orders and medications.

Course: Home Health Field User 100

Home Health and Hospice Intake User

Course ID: Home Health and Hospice Intake

100

Prerequisites


In this course you will learn how to admit a patient to home health using home health or hospice intake.


Hyperspace for Inpatient Clinicians


Home Health and Hospice Scheduler

Course ID: Home Health and Hospice

Scheduler 100

Prerequisites


In this course you will learn how to schedule a patient for a visit using workqueues. You will also learn how to reschedule patients in Hyperspace.




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Home Health Quality Review

Course ID: Home Health Quality Review 100 Prerequisites


This course is designed for the PIE staff. In this course, you will learn how perform quality review for home health patients. You will also learn how to code home health accounts.




Home Health and Hospice Verbal Orders Manager

Course ID: Home Health and Hospice Verbal

Orders Management 100

Prerequisites


In this course you will learn how to manage and report on home health verbal orders.




Home Health and Hospice Administrative Staff/Team Coordinators

Course ID: Home Health and Hospice

Administrative Staff 100

Prerequisites


In this course you will learn how View and edit patient information, view schedules and documenting telephone encounters.




Home Health Face to Face Coordinator

Course ID: Home Health Face to Face

Coordinator 100

Prerequisites


In this course you will learn how to review referrals and F2F. Edit F2F documentation and send/receive F2F documentation from Providers.




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Home Health and Hospice Data Processors / Aide Documentation

Course ID: Home Health and Hospice Data

Processors Aide Documentation 100

Prerequisites


In this course you will learn how to document nursing aide’s visits.


Remote Client

Hospice Bereavement Coordinator

Course ID: Hospice Bereavement Coordinator

100

Prerequisites


In this course you will learn how to add, track, and complete bereavement follow-ups for bereaved individuals.




E-Learning: RPT001 Overview of Reporting

and Reporting Tools


Hospice Field User

Course ID: Hospice Field User 100 Prerequisites


In this course you will learn how to complete the Comprehensive assessment, document HIS, document bereavement.


Remote Client

Course ID: Hospice Field User 200 Prerequisites


In this course you will learn how to update Care Plan data, manage Home Health Verbal Orders and medications and discharge a patient.

Course: Hospice Field User 100

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Hospice Quality Review

Course ID: Hospice Quality Review 100 Prerequisites


In this course you will learn how to review hospice encounters and the plan of care, review and code the CTI, and complete the Hospice Item Set.




Home Health & Hospice Verbal Orders Manager

Course ID: Home Health and Hospice Verbal

Orders Management 100

Prerequisites


In this course you will learn how to manage and report on home health verbal orders.




EpicCare Inpatient Clinical Documentation

Nurse (Adult, ICU, Pediatrics)

Nurse 100

Course ID: Nurse 100 Prerequisites


In this course you will learn how to identify which patients you will care for during your shift and how to review a patient's chart. This includes reviewing notes, labs, vitals, and I/O. The course also covers how to document vitals and assessments in the Flowsheets activity, how to import and validate documentation from a monitor, and how to use the MAR to document medication administrations using a barcode scanner.



E-Learning: INP061 Documenting in

Flowsheets

E-learning: INP160 Documenting LDAs, IV

Fluids, and Medication Drips

(Recommended)

E-Learning: INP062 Administering

Medications on the MAR

E-Learning: INP063 Nurse Writing Notes

E-Learning: ADT061 Overview of the Unit

Manager

1/27/2017 46



In this course you will learn how to record nursing documentation in Epic. This includes collecting labs and point-of-care tests, documenting basic intakes and outputs, documenting IV intakes and medication strips, and documenting on the Care Plan and Patient Education record. You'll also learn how to complete admission documentation and accept a new patient upon transfer.

Course: Nurse 100



In this course you will learn how to manage a patient's orders based on instructions received from a physician, entering hospital charges, and completing documentation required before a patient is discharged. Other topics covered in this course include: documenting override pulls with a barcode scanner, documenting restraints, and documenting blood administration.

Course: Nurse 100

Course: Nurse 101



This course reviews Care Everywhere, specialty narrators, and a proctored exercise lab where you'll work independently on exercises to practice starting your shift, discharging a patient, documenting blood administration, admitting a patient, documenting override pulls with a barcode scanner, and ending your shift with required documentation.

Course: Nurse 100

Course: Nurse 101

Course: Nurse 102

Nurse Manager

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Course ID: Nurse Manager 200 Prerequisites


In this course you will learn how to run and edit reports using Reporting Workbench. You'll learn how to manage order compliance and monitor nursing documentation compliance, how to enter charges and monitor revenue for your department, and how to monitor your department for potential patient safety risks.

Course: Nurse 100

Course: Nurse 101

Course: Nurse 102


Course ID: Inpatient Specialty Narrator Prerequisites



Course: Nurse 200

Quality (Abstractor, Manager)

Course ID: Quality 100 Prerequisites


In this course you will learn how to review core measures documentation in patient charts, using reports to identify patients with missing documentation and plan of care, as well as abstract data that was not recorded discreetly.



E-Learning: MDINP103 EpicCare Inpatient:

Finding Patient Data

E-Learning: MDINP106 EpicCare Inpatient:

Notes

E-Learning: MDINP107A EpicCare Inpatient:

Managing Orders

E-Learning: MDINP107B EpicCare Inpatient:

Medication Reconciliation





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Patient Care Technician

Course ID: Patient Care Technician 100 Prerequisites


In this course you will learn how to track your patient assignments, review the patient's chart, use the Work List to review your tasks, document vitals, document basic intake and output, and finish your documentation at the end of your shift.





Respiratory Care Practitioner

Course ID: Respiratory Care Practitioner 100 Prerequisites


In this course you will learn how to complete tasks that are part of the initial assessment and treatment flow. This includes tracking patient assignments and patient care tasks, reviewing the patient's chart, and documenting assessments using navigators and flowsheets.







E-Learning: INP063 Nurse Managing Orders

Course ID: Respiratory Care Practitioner 101 Prerequisites


In this course you will learn how to enter and modify a patient's orders, update and document the patient's Care Plan and Education record, document administering a medication using a barcode scanner, document the results of arterial blood gas laboratory tests, and file charges for respiratory care.

Course: Respiratory Care Practitioner 100

Course ID: Spiritual/Pastoral Care 100 Prerequisites


In this course you will learn how to navigate the



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hospital census, review patient data, update patient’s religion and affiliation, and document patient visits.

Ancillary Therapists (Physical Therapists, Occupational Therapists,

Speech Language Pathologists, and Dietitians)

Course ID: Ancillary Therapy 100 Prerequisites


This course includes functionality-based lessons on topics such as finding patients, reviewing and documenting in patient charts, entering orders, documenting care plans and education, completing visits, and reconciling charges. The course also includes exercises for each role to practice their own workflows from end to end.







Course ID: Dietitian 100 Prerequisites


This course includes functionality-based lessons on topics such as finding patients, reviewing and documenting in patient charts, entering orders, documenting care plans and education, and completing visits. The course also includes exercises to practice workflows.






E-Learning: INP066 Placing Hospital Charges



Physician or Nursing Leader Video

Ancillary Nurse (Dialysis Nurse and Vascular Access Nurse)

Course ID: Ancillary Dialysis Nurse 100 Prerequisites


This course includes functionality-based lessons on topics such as scheduling and finding patients,




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reviewing and documenting in patient charts, , administering medications, documenting care plans and education. The course also includes exercises to practice workflows.

E-Learning: INP050 Finding Your Patients


Flowsheets





E-Learning: CAD053 Overview of the

Snapboard



Course ID: Ancillary Dialysis Nurse 101 Prerequisites


This course includes functionality-based lessons on topics such as scheduling and finding patients, reviewing and documenting in patient charts, , administering medications, documenting care plans and education. The course also includes exercises to practice workflows.

Ancillary Dialysis Nurse 100

Course ID: Ancillary Vascular Access Nurse

100

Prerequisites


This course includes functionality-based lessons on topics such as finding patients, reviewing and documenting in patient charts, entering orders, administering medications, and completing visits. The course also includes exercises to practice workflows.





Flowsheets






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Unit Clerk

Course ID: Unit Clerk 100 Prerequisites


In this course you will learn how to track patients arriving to and leaving your unit, review the patient's chart, discharge a patient, and enter charges for a patient.



E-Learning: LCN059 Reviewing the Chart


(INP066)

E-Learning: ADT061 Overview of the Unit

Manager

Child Life Specialist

Course ID: Child Life Specialist 100 Prerequisites


In this course you learn how to find, review, and document patient information for patients in the hospital (ED and Inpatient).



E-Learning: LCN059 Reviewing the Chart

EpicCare Inpatient Orders

Ancillary HOD Technicians (ECG Techs)

Course ID: Inpatient Orders Ancillary HOD

Tech 100

Prerequisites


In this course ECG technicians will learn how to find patients' appointments, review their information, complete ECG orders, and place charges. Trainees also have exercises to practice their own workflows from end to end.

E-Learning: PCB001: PC Basics (Recommended)





Neurodiagnostics Techs

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Course ID: Inpatient Orders Neuro Tech 100 Prerequisites


In this course, procedural and diagnostic technicians will learn how to schedule patients and check in appointments, document an exam and place charges, and how to review patient information, verify orders, and document staff info and study notes. The course also includes exercises to practice their own workflows from end to end.

E-Learning: PCB001 PC Basics (Recommended)



E-Learning: INP070 Prepare for a Hospital

Outpatient Visit


Snapboard

E-Learning: CLN058: Overview of a Navigator


Orders

Pulmonary Function Testing Techs

Course ID: Inpatient Orders PFT Tech 100 Prerequisites


In this course, procedural and diagnostic technicians will learn how to schedule patients and check in appointments, document an exam and place charges, and how to review patient information, verify orders, and document staff info and study notes. The course also includes exercises to practice their own workflows from end to end.

E-Learning: PCB001 PC Basics (Recommended)



E-Learning: INP070 Prepare for a Hospital

Outpatient Visit


Snapboard

E-Learning: CLN058: Overview of a Navigator


Orders

EpicCare Orthopaedics

Orthopaedics Nurse

Course ID: EpicCare Orthopaedics Nurse 100 Prerequisites


In this course you will learn how to room a patient, document affected body locations, and document

None

1/27/2017 53

an office injection procedure.

Grand Central

Admission Supervisor

Course ID: Admission Supervisor 101 Prerequisites


In this course you learn how to fix incorrect guarantor accounts and coverages. You will learn how to report on registration and census data, and expand your knowledge on fixing accounts via workqueues.

Course: Hospital Registrar 100



Course: PreReg Insurance 100



Course: Bed Planner 100


E-Learning: RHB004 Overview of Account

Workqueues

E-Learning: RPT001 Overview of Reporting and

Reporting Tools

E-Learning: EBL010 Managing Cash Drawer

Course ID: Admission Supervisor 200 Prerequisites



Course: Admission Supervisor 101

Authorization/Certification User

Course ID: Auth/Cert 100 Prerequisites


In this course you learn how to find patients that need authorization or certification, and to enter



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benefit, authorization and certification information for a patient.


E-Learning: PRE056 Overview of Benefit

Collection

E-Learning: ADT003 Completing Authorization

and Certification

Course ID: Auth/Cert 200 Prerequisites



Course: Auth/Cert Staff 100

Bed Flow Facilitator

Course ID: Bed Flow Facilitator 100 Prerequisites


In this course you learn how to complete the reservation workflow for a direct admit patient. We will go over various in house admission situations as well. You will also learn how to use Bed Planning to view bed requests, assign a bed to a patient, and view occupancy data. Finally, you will learn the purpose of a dashboard and key reports appropriate for a bed planner.



E-Learning: ADT051: Overview of Patient


E-Learning: ED012: Overview of Arrival and

Patient Search

E-Learning: ADT055: Overview of Event

Management

E-Learning: ED006: Patient Tracking

E-Learning: RPT001: Overview of Reporting and

Reporting Tools

E-Learning: ADT057: Overview of Bed Planning

E-Learning: OB001: Overview of the L&D

Grease Board

Course ID: Bed Flow Facilitator 200 Prerequisites



Course: Bed Flow Facilitator 100

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Bed Planner

Course ID: Bed Planner 100 Prerequisites


In this course you learn how to complete the reservation workflow for a direct admit patient. You will also learn how to use Bed Planning to view bed requests, assign a bed to a patient, and view occupancy data. Finally, you will learn the purpose of a dashboard and key reports appropriate for a bed planner.




E-Learning: ADT057: Overview of Bed Planning

Course ID: Bed Planner 200 Prerequisites




Hospital Registrar

Course ID: Hospital Registrar 100 Prerequisites


In this course you learn how to arrive and register new, temporary, and anonymous patients in the emergency department.






for Access



E-Learning: PRE053: Overview of the Sidebar

Checklist

E-Learning: EBL006: Balancing Your Cash

Drawer

E-Learning: ED012: Overview of Arrival and

Patient Search

E-Learning: PRE054: Overview of the

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Management

E-Learning: ADT302: Print Face Sheets, Labels,

and Wristbands

E-Learning: ADT303: Mark Potentially Duplicate

Patient Records for Investigation

E-Learning: ED006: Patient Tracking

E-Learning: OB001: Overview of the L&D

Grease Board



In this course you learn how to register existing patients in the ED. You’ll learn how to manage patient events, dismiss or discharge patients from the ED, and balance your cash drawer. Finally, you’ll learn how to work registration related workqueues.






EVS Manager

Course ID: EVS Manager 101 Prerequisites


In this course you learn how to use the Environmental Services module to assign cleaning tasks. You also learn how to manage housekeepers, manage bed cleaning requests, and how to use Environmental Services reports.




Reporting Tools

E-Learning: ADT020: Managing EVS

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Course ID: EVS Manager 200 Prerequisites



Course: EVS Manager 101

Financial Counselor

Course ID: Financial Counselor 100 Prerequisites


In this course you learn to navigate different workqueues to identify those who can or are currently working with our Financial Counseling Services. You will also learn how to add different status information and notes to track coverage applications.

Course: Pre Reg Insurance 100



Financial Counselor 200

Course ID: Financial Counselor 200 Prerequisites



Course: Financial Counselor 100

Birthing Unit Registration

Course ID: Birthing Unit Registration 100 Prerequisites


In this course you learn how enter patient demographics, insurance, and billing information to complete a patient registration in the labor and delivery unit.

Course: Stork Unit Coordinator 100-200

E-Learning PRE053: Overview of the Sidebar

Checklist

E-Learning PRE051: Overview of Registration in

a Hospital Setting

E-Learning PRE054: Overview of the Interactive

Face Sheet

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E-Learning ADT303: Mark Potentially Duplicate


Course ID: Birthing Unit Registration 200 Prerequisites



Course: Birthing Unit Registration 100

Preregistration

Course ID: Preregistration 100 Prerequisites


In this course you will learn how to enter patient demographics, insurance, and billing information prior to a patient's admission.






in a Hospital Settings

E-Learning: PRE053: Overview of the Sidebar

Checklist


Management


for Access

E-Learning: PRE054: Overview of the


E-Learning: ADT303: Mark Potentially Duplicate




In this course you learn how to deal with additional hospital registration scenarios, such as registering patients with outdated billing and insurance information. You focus on patients with upcoming admissions to the Labor and Delivery

Course: Preregistration 100

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Unit.




Course: Preregistration 101

Transporter

Course ID: Transporter 100 Prerequisites


In this course you learn how to use the Transport module to complete patient and non-patient transport tasks. You will also see a demonstration of our new mobile devices.



E-Learning: ADT021: Transporting Patients and

Non-Patients

Course ID: Transporter 200 Prerequisites



Course: Transporter 100

Transport Manager

Course ID: Transport Manager 101 Prerequisites


In this course you learn how to use the Transport Management module to manage patient and non-patient transport. You learn how to manage transporters and transfer requests. Finally, you will learn how to use reporting tools in the Transport module.

Course: Transport 100

Course: Transport 200

E-Learning: ADT022: Managing Transport


Reporting Tools

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Course ID: Transport Manager 200 Prerequisites



Course: Transport Manager 101

Health Information Management

CDI Specialist

Course ID: CDI 100 Prerequisites


In this course you will learn how to review clinical documentation,



Coder

Course ID: Coder 100 Prerequisites


In this course you will learn the basics of coding and coding follow-up.



E-Learning: HIM018 Coding an Account

E-Learning: HIM050 Coding Query

E-Learning: HIM051 Exploring the Missing

Doc Activity

E-Learning: HIM101 Access Worklists



In this course you will learn advanced coding workflows.

Coder 100

E-Learning: RHB005 Overview of Claim Edit

Workqueues

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In this course you practice the tools and workflows learned in the 100-level classes.

Coder 100 and 101

Deficiency Analyst

Course ID: Deficiency Analyst 100 Prerequisites


In this course you will learn the basics of analyzing documentation in a patient's chart.



E-Learning: HIM012 Automatic Deficiency

Creation and Initial Analysis

E-Learning: HIM101 Accessing Worklists


E-Learning: IDN003 Explore the Chart

Correction Workspace

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Medical Transcriptionist

Course ID: Medical Transcriptionist 100 Prerequisites


In this course you will learn the basics of provider transcription workflows, following up on declined or rejected transcriptions, navigating the EMR.




E-Learning: HIM101 Accessing Worklists

Overview of In Basket (CLN050)

Privacy Officer

Course ID: Privacy Officer 100 Prerequisites


In this course you will learn how to monitor access to patient charts using reports and how to prevent inappropriate access to charts.




Release of Information Clerk

Course ID: Release of Information Clerk 100 Prerequisites


In this course you will learn about creating and fulfilling release requests.



E-Learning: HIM005 Quick Disclosure

E-Learning: HIM010A Managing a Request

E-Learning: HIM010B Payment Posting

E-Learning HIM101 Accessing Worklists


Course ID: Release of Information Clerk 200 Prerequisites


In this course you review concepts learned in Release of Information Clerk 100 lessons and build on those concepts.

Release of Information Clerk 100

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Health Information Management Supervisor

Course ID: HIM Supervisor 100 Prerequisites


In this course you will learn advanced HIM topics, such as managing workqueues, editing chart records, creating ROI requesters, suspending providers, and reporting.

Coder 100, 101, 200

CDI 100

Deficiency Analyst 100, 200

Medical Transcriptionist 100

Privacy Officer 100

Release of Information Clerk 100, 200

Course ID: HIM Supervisor 200 Prerequisites


In this course you will learn about HIM reports, review concepts learned in Supervisor 100 lessons, and build on those concepts.

HIM Supervisor 100

Resolute Account Maintenance and Registration

Course ID: Resolute Account Maintenance

and Registration

Prerequisites

Course Length: 240 Minutes

In this course the end user will learn to navigate the Account Maintenance. Account Maintenance is the key tool used in Epic for Billing, Collections and Payment posting functions for Hospitals and Home Care agencies.

E-Learning GEN006: Overview of

Hyperspace for Revenue and Access

Products

E-Learning RHB022: Account Maintenance

for Billers

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Home Health Billing

Home Health Biller

Course ID: Home Health Biller Customer

Service

Prerequisites


In this course we build on the knowledge gained from the Account Maintenance course. The SSHS HCD Customer Service course does a deeper dive into the functionality that is available in Epic. Scenarios are workflow based illustrating how to use Epic to satisfy a patient’s Customer Services needs

Resolute Account Maintenance and

Registration

Course ID: Home Health Insurance Payment

Posting

Prerequisites


In this course we expand on the knowledge gained from the Account Maintenance course. You will learn how to Manual enter payments and denials into Epic. Students will also learn how to process electronic remits and trouble shoot issues with electronic remits.


Registration

Course ID: Home Health Billing and Follow up Prerequisites

Course Length: 240 Minutes

In this course we build on the knowledge gained from the Account Maintenance course. The SSHS HCD Billing and Follow up course does a deeper dive into the functionality that is available in Epic. Scenarios are workflow based blending common issues related to billing and follow up, with Epic functionality and solutions.


Remote Client


Registration

Home Health Biller Customer Service

Home Health Insurance Payment Posting

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Hospice Billing

Hospice Biller

Course ID: Hospice Billing and Follow up Prerequisites


In this course we build on the knowledge gained from the Account Maintenance course. The SSHS Hospice Billing and Follow up course does a deeper dive into the functionality that is available in Epic. Scenarios are workflow based blending common issues related to Hospice billing and follow up, with Epic functionality and solutions.


Remote Client


Registration

Home Health Insurance Payment Posting

Home Care Reports

Home Care Manager

Course ID: Home Care Reports Prerequisites


In Home Care Reports you will learn to how to pull out valuable information out of Epic. Information includes creating ad hoc reports, editing existing reports and searching for existing reports for decision support.

Completed one of the following tracks:

1) Intake

2) Home Health/ Hospice Biller

Insurance Liaison

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Home Care Insurance Liaison

Home Care Manager

Course ID: SSHS Insurance Liaison Prerequisites


In SSHS HCD Insurance Liaison you will learn the authorization process in Epic. Information includes Universal Authorization, deficiency WQ and auth cert.


Registration

Identity

Data Integrity Specialist

Course ID: Data Integrity Specialist 100 Prerequisites


In this course you will learn the basics of managing the Enterprise Master Patient Index, such as how to identify duplicate records and merge patients.



E-Learning: IDN002 Managing Non-Patient

Identifiers

E-Learning: IDN003 Explore the Chart

Correction Workspace




In this course you will learn how to manage chart correction issues using Epic's activities and tools.

Course: Data Integrity Specialist 100

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In this course you explore more advanced workflows for managing the Enterprise Master Patient Index, such as how to unmerge patients, and review some of the concepts learned in Data Integrity 100 and 101.

Course: Data Integrity Specialist 101

Infection Control

Infection Preventionist

Course ID: Infection Preventionist 100 Prerequisites


In this course you will learn how to use the Infection Control module to investigate and report on infections. Other topics include infection reports and the abstraction sidebar.

E-Learning: CLN001: Overview of Hyperspace

of Clinical Users

E-Learning: INP064: Nurse Charting



OpTime

Perianesthesia Nurse

Course ID: Perianesthesia Nurse 100 Prerequisites


In this course you will learn the basics of pre-procedure documentation, including lines, vitals, orders, and verification.

E-Learning CLNINP001: Overview of


E-Learning CLN508: Overview of a Navigator

E-Learning OR050: Overview of Finding

Patients on the Status Board

E-Learning OR051: Overview of OpTime

Events

E-Learning CLN051: Overview of Ordering

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E-Learning INP061: Documenting in

Flowsheets

E-Learning INP062: Medications on the MAR



In this course you will learn documentation tasks relevant to postoperative nurses in the PACU area, including monitoring and orders management. You will also learn how to handle PACU boarders and bedside procedures.







Events




Flowsheets

E-Learning INP062: Administering




In this course you will learn about more complex pre-procedure and PACU documentation, including patient movement, pre-op phone calls, and advanced medication documentation. You will also continue to learn about ancillary PACU workflows such as boarders and bedside procedures.

Course: Pre-op Nurse 100

Intra-op Nurse

Course ID: Intra-op Nurse 100 Prerequisites


In this course you will learn documentation tasks



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relevant to intra-operative nurses, including documentation completed while setting up the operating room and while the patient is undergoing a surgery.




E-Learning OR051 Overview of OpTime

Events




Flowsheets

E-Learning INP062: Administering Mediations

on the MAR

E-Learning OR144: Documenting

Intraoperative medication Administrations

Course ID: Intra-op Nurse 200 Prerequisites


In this course you will learn about more complex intra-procedure documentation, including patient movement, procedure delays, and line documentation.

Course: Intra-op Nurse 100

Resource Manager

Course ID: Resource Manager 200 Prerequisites


In this course you will learn how to determine which cases need resources assigned to them and different ways to assign resources to cases or rooms.

E-Learning OR053: Overview of the Schedule


E-Learning OR054: Overview of Resource

Assignment

E-Learning OR103: Case Creation and

Scheduling

E-Learning OR160A: Assigning Staff and

Resources Part 1

E-Learning OR160B: Assigning Staff and

Resources Part 2

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Surgery Scheduler

Course ID: Surgery Scheduler 100 Prerequisites


In this course you will learn documentation tasks relevant to surgery schedulers, including case request creation, scheduling, and schedule management. You will also learn basic patient registration workflows.




Course ID: Surgery Scheduler 200 Prerequisites


In this course you will learn more complex scheduler workflows including copying past cases, releasing blocks, and customizing the schedule.

Course: Surgery Scheduler 100

OpTime Unit Coordinator

Course ID: OpTime Unit Coordinator Prerequisites


In this course you will learn how to interact with the status board, assign patients to a bed, track bed requests, request transport, shuffle rooms, and open add-on cases.







Events



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Preference Card Builder

Course ID: Preference Card Builder 100 Prerequisites


In this course you will learn documentation tasks relevant to preference card builders, including reviewing preference card contents, creating new preference cards by copying, updating an existing preference card, change request process, global substitutions, and using the preference card dashboard.



E-Learning OR055: Overview of Preference

Cards



Course ID: Preference Card Builder 200 Prerequisites

Course Length: N/A

In this course you will participate in preference card validation to review production preference cards for accuracy and create and update existing cards.

Course: Preference Card Builder 100

OR Manager

Course ID: OR Manager 100 Prerequisites


In this course you will learn documentation tasks relevant to OR managers, including running reports from dashboard and customizing, refining, and organizing reports.



E-Learning OR052: Overview of an OpTime

Dashboard

E-Learning RPT001: Overview of Reporting

and Reporting Tools

E-Learning OR170: Capturing Charges in

OpTime

Course ID: OR Manager 200 Prerequisites


In this course you will learn more complex OR manager workflows including building blocks, releasing blocks manually, and creating own reports.

Course: OR Manager 100

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Charge Poster

Course ID: Charge Poster 100 Prerequisites


In this course you will learn documentation tasks relevant to charge posters, including finding patients, reviewing documentation, posting logs, understanding warnings, addendums, and reporting.


E-Learning OR170: Capturing Charges in

OpTime

Endo Nurse

Course ID: Endo Nurse 101 Prerequisites


In this course you will learn documentation tasks relevant to endo nurses in pre-op, including arrival documentation, orders, lines, mediation administration, and assessments.







Events




Flowsheets





In this course you will learn documentation tasks relevant to endo nurses in intra-op, including events, staff, medications, supplies, equipment, implants, and verifying the chart.







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Events




Flowsheets





In this course you will learn documentation tasks relevant to endo nurses in post-op, including postprocedure flowsheets and discharging the patient.







Events




Flowsheets





In this course you will learn about more complex endo documentation, including updating procedures, managing preference cards, advanced medication administration, documenting specimens, canceled procedures and delays, patient education, patient movement, and placing intraprocedure orders.

Course: Endo Nurse 101, Endo Nurse 102, or

Endo Nurse 103

PAT Nurse

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Course ID: PAT Nurse 100 Prerequisites


In this course you will learn documentation tasks relevant to PAT nurses, including a PAT phone call, scheduling a PAT appointment over the phone, and PAT appointment documentation. You will also be introduced to Procedure Pass, which allows you to compile all of the forms and notes that must be in a patient’s chart before they can be cleared for surgery.









Flowsheets

Course ID: PAT Nurse 200 Prerequisites


In this course you will learn about more complex PAT documentation, including creating a walk-in appointment, placing ad hoc orders, and documenting a PAT call for non-surgical procedures.

Course: PAT Nurse 100


Course ID: Inpatient Specialty Narrator Prerequisites for OpTime RNs



varies

OpTime Unit Coordinator

Course ID: OpTime UC 100 Prerequisites


In this course you will learn how to use the



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activities necessary for your daily job function including scheduling add-on cases, scheduling appointments, entering orders, assigning resources, assign beds to patients, and enter transport requests.





INPT Physician Specialties

Physician Specialists

Course ID: Anesthesiologist Prerequisites


In this course you will learn how to get through the essentials of anesthesia workflow, including preprocedure, intraprocedure, and postprocedure. You'll also learn how to document floor procedures, labor epidurals, and order blood.

Refer to the Specialist E-Learning Matrix for

prerequisites.

Course ID: ED Physician Prerequisites


In this course you will learn how to get through the essentials of an ED shift, including preparing for an exam, reviewing the chart, documenting problems and diagnoses, writing notes, and placing orders. You'll also learn how to discharge and admit patients.


prerequisites.

Course ID: Gastroenterologist Prerequisites


During the inpatient portion of class, you will learn how to do these tasks while completing an inpatient consult, transferring a post-procedure patient to the floor, rounding, and discharging a patient.


prerequisites.

https://documentation.epic.com/Redirect.aspx?DocumentID=3145406&Version=Epic%202015



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Course ID: Interventional Radiologist Prerequisites

Course Length:

PACS: 75 minutes

RIS: 90 minutes

During the inpatient portion of class, you will learn how to do these tasks while completing an inpatient consult, transferring a post-op patient to the floor and discharging a post-op patient. You'll also learn how to document an interventional radiology procedure in Epic.


prerequisites.

Course ID: Invasive Cardiologist Prerequisites


During the inpatient portion of class, you will learn how to do these tasks while completing an inpatient consult, transferring a post-op patient to the floor and discharging a post-op patient. You'll also learn how to document an invasive cardiology procedure in Epic.


prerequisites.

Course ID: Pathologist Prerequisites


In this course you will learn how to document case-specific results for surgical pathology, non-gynecological cytology, gynecologic cytology, bone marrow, and autopsy cases. You'll also learn how to order stains, document case QA and correlation, and view comprehensive lab information.


prerequisites.

Course ID: Pulmonologist Prerequisites


During the inpatient portion of class, you will learn how to review the chart and write orders and


prerequisites.





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notes while completing a consult, rounding, and admitting and discharging patients.

You'll also learn how to document an asthma action plan, prep for a procedure, and result studies, like PFTs.

Course ID: Family Medicine Physician Prerequisites

Course Length:

Family Medicine Physician: 120 minutes

Hospitalist: 120 minutes

Internist: 240 minutes

In this course you will learn how to get through the essentials of an office visit, including reviewing the chart, documenting problems and diagnoses, writing notes, and placing orders. You'll also review In Basket and see how to follow up on common messages.


prerequisites.

Course ID: Urgent Care Physician Prerequisites

Course Length:

EpicCare Ambulatory version: 127 minutes

In this course you will learn how to get through the essentials of an office visit, including reviewing the chart, documenting problems and diagnoses, writing notes, and placing orders. You'll also review In Basket and see how to follow up on common messages.


prerequisites.

Course ID: Obstetrician Prerequisites


In this course you will learn how to document an initial prenatal office visit, through the delivery (C-section as well as vaginal), all the way to the mother’s discharge. You will review key elements of the patient’s chart, learn how to document key


prerequisites.




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notes and place orders. Aspects of In Basket and Care Everywhere will also be discussed.

INPT Medical Specialties

Course ID: Behavioral Health Specialist

(Psychiatrist)

Prerequisites


During the inpatient portion of class, you will learn how to write orders, notes, and treatment plans while admitting, rounding, and discharging patients.


prerequisites.

Course ID: Intensivist Prerequisites


In this course you will learn how to review the chart and write orders and notes while admitting patients, rounding, performing consults, and transferring patients.


prerequisites.

Course ID: Internist and Hospitalist Prerequisites

Course Length:

Family Medicine Physician: 120 minutes

Hospitalist: 120 minutes

Internist: 240 minutes

During the inpatient portion of class, you will learn how to review the chart and write orders and notes while rounding and admitting, transferring, and discharging patients.


prerequisites.




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Course ID: Medical Oncologist and

Hematologist

Prerequisites


During the inpatient portion of class, you will learn how to write orders and notes while consulting on patients.


prerequisites.

Course ID: Neonatologist Prerequisites


In this course you will learn how to review the chart and write orders and notes while rounding, admitting patients, and discharging patients.


prerequisites.

Course ID: Neurologist Prerequisites


During the inpatient portion of class, you will learn how to write orders and notes while admitting, rounding, transferring, discharging to home, and discharging to rehab patients.


prerequisites.

Course ID: Non-Invasive Cardiologist Prerequisites


During the inpatient portion of class, you will learn how to complete a consult on an inpatient. You'll also learn how to result a non-invasive procedure in Epic.


prerequisites.

Course ID: Non-Invasive Radiologist Prerequisites

Course Length:

PACS: 55 minutes

RIS: 85 minutes

In this course you will learn how to find patients


prerequisites.






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and review their chart, find patients to protocol, and complete non-invasive radiology exams.

Course ID: Pediatrician Prerequisites


During the inpatient portion of class, you will learn how to write orders and notes while admitting, rounding, transferring, and discharging patients.


prerequisites.

INPT Surgical Specialties

Course ID: Cardiothoracic Surgeon Prerequisites


During the inpatient portion of class, you will learn how to do these tasks while completing an inpatient surgical consult, transferring a post-op patient to the floor, rounding, and discharging a post-op patient.


prerequisites.

Course ID: Bariatric Surgeon Prerequisites


During the inpatient portion of class, you will learn how to do these tasks while completing pre-op documentation and orders, transferring a post-op patient to the floor, and rounding on a post-op patient.


prerequisites.

Course ID: General Surgeon Prerequisites


During the inpatient portion of class, you will learn how to do these tasks while completing an


prerequisites.





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inpatient surgical consult, transferring a post-op patient to the floor, rounding, and discharging a post-op patient.

Course ID: Orthopaedic Surgeon Prerequisites


During the inpatient portion of class, you will learn how to do these tasks while completing an inpatient surgical consult, transferring a post-op patient to the floor, and discharging a post-op patient.


prerequisites.

Course ID: Otolaryngologist (ENT) Prerequisites


During the inpatient portion of class, you will learn how to do these tasks while transferring a post-op patient to the floor, rounding, and discharging a post-op patient.


prerequisites.

Course ID: Plastic Surgeon & OMFS Prerequisites


During the inpatient portion of class, you will learn how to do these tasks while completing pre-op documentation and orders, transferring a post-op patient to the floor, rounding on and discharging a post-op patient, and consulting on an emergency patient.


prerequisites.

Course ID: Podiatrist Prerequisites


During the inpatient portion of class, you will learn how to do these tasks while completing pre-op documentation and orders, transferring a post-op


prerequisites.





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patient to the floor, rounding on and discharging a post-op patient, and consulting on an emergency patient.

Course ID: Trauma Surgeon Prerequisites


In this course you will learn how to review the chart, write notes, and place orders while caring for trauma patients, including completing an inpatient consult, transferring a post-op patient to the floor, rounding, and discharging a patient.


prerequisites.

Course ID: Urologist Prerequisites


During the inpatient portion of class, you will learn how to do these tasks while transferring a post-op patient to the floor and rounding on post-op patients.


prerequisites.

Course ID: Vascular Surgeon Prerequisites


During the inpatient portion of class, you will learn how to do these tasks while completing an inpatient surgical consult, transferring a post-op patient to the floor, rounding, and discharging a post-op patient.


prerequisites.




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INPT Consultant Specialties

Course ID: Dentist Prerequisites




prerequisites.

Course ID: Dermatologist Prerequisites




prerequisites.

Course ID: Endocrinologist Prerequisites




prerequisites.

Course ID: Geneticist (Genetic Counselor) Prerequisites




prerequisites.

Course ID: Geriatrician Prerequisites




prerequisites.






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Course ID: Infectious Disease Specialist Prerequisites


During the inpatient portion of class, you will learn how to write orders and notes while consulting and rounding on patients.


prerequisites.

Course ID: Allergist-Immunologist Prerequisites




prerequisites.

Course ID: Nephrologist Prerequisites


During the inpatient portion of class, you will learn how to write orders and notes while consulting on admitted patients.


prerequisites.

Course ID: Palliative Care Specialist Prerequisites




prerequisites.

Course ID: Physiatrist (PM&R) Prerequisites


During the inpatient portion of class, you will learn how to review the chart and write orders and notes while performing consults. You'll also learn how to document a patient care conference.


prerequisites.






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Course ID: Radiation Oncologist Prerequisites


During the inpatient portion of class, you will learn how to review the chart and write orders and notes while performing consults.


prerequisites.

Course ID: Rheumatologist Prerequisites


During the inpatient portion of class, you will learn how to review the chart and write orders and notes while performing consults.


prerequisites.

Radiant

Radiant Front Desk

Course ID: Radiant Front Desk 100 Prerequisites


In this course you will learn tasks related to entering paper orders into the electronic system, scheduling future appointments using workqueues, as well as canceling and rescheduling appointments. You will learn how to check in walk in appointments and register patients. Additional exercises will be provided to reinforce key workflows.

E-Learning PCB001: PC Basics

(Recommended)

E-Learning CLNAMB001: Overview of


E-Learning CAR050: Overview of Report

Settings (Recommended)

E-Learning RAD051: Introduction to Ancillary

Orders

Radiant Technologist

Course ID: Radiant Technologist 100 Prerequisites

Course Length: 300 minutes E-Learning PCB001: PC Basics



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In this course you will learn tasks related to scheduling orders for high priority patients, and documenting exams with contrast and without contrast. Interventional Technologist lessons are included for a well-rounded experience. This course is offered to technologists in all modalities. Additional exercises will be provided to reinforce key workflows.

(Recommended)



E-Learning RAD054: Overview of the

Technologist Work List


Settings

E-Learning RAD051: Introduction to Ancillary

Orders

Radiant Interventional Nurse

Course ID: Radiant Interventional Nurse 100 Prerequisites


In this course you will learn tasks related to performing pre-procedure, intra-procedure, and post-procedure care. Additional exercises will be provided to reinforce key workflows.


(Recommended)



E-Learning RAD053: Overview of the Narrator


Settings



Course ID: Inpatient Specialty Narrator Prerequisites for Radiant RNs



Course: Radiant Interventional Nurse 100

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Radiant Manager

Course ID: Radiant Manager 100 Prerequisites


In this course you will learn tasks related to correcting documentation errors, resolving incomplete work, and generating department statistics.


(Recommended)



E-Learning RAD056: Overview of the


E-Learning RAD450: Overview of Charge

Capture Workflows

E-Learning RPT005: Run and Manage Reports

Reporting

High Needs Reporting Users

Course ID: Reporting in Epic 100 Prerequisites


In this course you learn the difference between operational and analytical reporting tools, how to access and navigate Radar dashboards, and how to edit and create Reporting Workbench reports.

E-Learning: RPT001 Overview of Reporting

and Reporting Tools


E-Learning: RPT010 Modifying the Search

Criteria of a Report

E-Learning: RPT020 Create and Save a Private

View


E-Learning: RDR102 Personalize a Radar

Dashboard

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Research

Research Coordinator

Course ID: Research Coordinator - Billing 100 Prerequisites


In this course you learn how to review research charges and research accounts for accuracy and reroute charges.



E-Learning RHB003: Overview of the Revenue

Cycle

E-Learning PRE051: Overview of Registration



for Billers

E-Learning RHB004: Overview of Account

Workqueues

E-Learning RHB006: Overview of Billing

Activities


Errors and Flags

Course ID: Research Coordinator - Billing 200 Prerequisites


In this course you will practice reviewing research charges and research accounts and rerouting charges.

Course: Research Coordinator - Billing 100

Course ID: Research Coordinator 100 Prerequisites


In this course, you learn how to associate patients, orders, and encounters to studies. In addition, this course covers recruiting patients with MyChart.




E-Learning RPT005: Run and Manage Reports

E-Learning RPT010: Modify the Search

Criteria of a Report (Recommended)

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Resolute Hospital Billing (Non-SBO)

HB Biller - Account


and Registration

Prerequisites


In this course the end user will learn to navigate the Account Maintenance. Account Maintenance is the key tool used in Epic for Billing, Collections and Payment posting functions for Hospitals and Home Care agencies.




for Billers

Course ID: HB Biller - Account 100 Prerequisites


In this course you learn the basics of preparing a hospital account for claims processing. In addition to working a variety of pre-billing edits, you learn the basics of combining accounts in Epic and late charge processing options.

E-Learning RHB003: Overview of the Revenue

Cycle

E-Learning PRE051: Overview of Registration



Workqueues


Activities

E-Learning RHB016: Overview of Charge

Review Workqueues


Errors and Flags


Registration

Course ID: HB Biller - Account 200 Prerequisites


In this course will practice resolving account errors and build upon your knowledge from HB Biller - Account 100.

HB Biller - Account 100

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Course ID: HB Working with Coverages and

Guarantors

Prerequisites


In this course you learn to update coverage and guarantor information.

Course: Resolute Account Maintenance and

Registration

HB Biller - Claims

Course ID: HB Biller - Claims 100 Prerequisites


In this course you learn the basics of working claim edit workqueue errors. You learn how to resolve UB claim code and claim line errors.

E-Learning: RHB003 Overview of the Revenue

Cycle



E-Learning: PRE051 Overview of Registration


E-Learning: RHB022: Account Maintenance

for Billers

E-Learning: RHB005: Overview of Claim Edit

Workqueues


Activities

E-Learning: RHB016 Overview of Charge

Review Workqueues


Errors and Flags



In this course you learn how to resolve clearinghouse errors and other billing claim errors.

HB Biller - Claims 100

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In this course will practice resolving claim errors and build upon your knowledge from HB Biller - Claims 100 and 101.



HB Biller Manager

Course ID: HB Biller Manager 100 Prerequisites


In this course you will learn about dashboards in Hyperspace. Additionally, you will learn how to run, analyze, and follow up on various reports.


Course: HB Biller - Account 100

Course: HB Biller - Account 200

Course: HB Biller - Claims 100



HB Self Pay Follow-Up


and Registration

Prerequisites


In this course you learn to navigate the Account Maintenance workspace in Hyperspace. Account Maintenance is the key tool used in Epic for Billing, Collections, and Payment Posting functions.




for Billers

Course ID: HB Self Pay Follow-Up 100 Prerequisites


In this course you learn the basics of answering patient questions regarding balance and statement


Cycle


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information, working with outstanding self-pay balances, documenting work performed on accounts, collecting payments over the phone, and creating payment plans.





Workqueues

E-Learning: RHB006 Overview of Billing

Activities


Errors and Flags

E-Learning: RHB072 Account Maintenance

for Customer Service and Self-Pay Follow-Up


Registration

Course ID: HB Working With Coverages and

Guarantors

Prerequisites




Registration

Course ID: HB Self Pay Follow-Up 200 Prerequisites


In this course you practice what you learned in the HB Self Pay Follow-Up 100 course.

Course: HB Self-Pay Follow-Up 100

Course: Working with Coverages and

Guarantors

HB Customer Service Manager

Course ID: HB Customer Service and Self-Pay

Follow-Up Manager 100

Prerequisites


In this course you learn to measure AR and user activity using dashboards.



Course: Working with Coverages and

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Guarantors


HB Insurance Follow-Up

Course ID: HB Insurance Follow-Up 100 Prerequisites


In this course you learn the basics of following up with payors regarding outstanding claims and denials.



E-Learning: RHB003 Resolute Hospital Billing

Revenue Cycle Overview




Workqueues


Activities


Errors and Flags


Follow-Up Records


for Insurance Follow-Up

Course ID: HB Insurance Follow-Up 200 Prerequisites


In this course you practice what you learned in the HB Insurance Follow-up 100 course.

Course: HB Insurance Follow-Up 100

HB Insurance Follow-Up Manager

Course ID: HB Insurance Follow-Up Manager

100

Prerequisites


In this course you learn how to approve or decline



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refunds, interpret key metrics from your dashboard, analyze your users' productivity, and monitor denials, and allowance discrepancies using various reports.


HB Guarantor Payment Poster


and Registration

Prerequisites






for Billers

Course ID: HB Guarantor Payment Poster 100 Prerequisites


In this course you practice the basics of guarantor payment posting, including posting basic guarantor payments, front-end payments, and adjustments.




Cycle


Workqueues




Errors and Flags


for Billers


Activities

E-Learning: RHB031 Posting Guarantor

Payments

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Course ID: HB Guarantor Payment Poster 200 Prerequisites


In this course you will review the concepts taught in HB Guarantor Payment Poster 100. Additionally, you will post basic guarantor payments, post adjustments, and post one adjustment to multiple accounts.

Course: HB Guarantor Payment Poster 100


Guarantors

Prerequisites




Registration

HB Insurance Payment Poster


and Registration

Prerequisites






for Billers

Course ID: HB Insurance Payment Poster 100 Prerequisites


In this course you learn the basics of insurance payment posting, including addressing errors and posting discrepancies. In addition, you learn how to process electronic remittance and fix remittance errors.




Cycle




for Billers

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Workqueues

E-Learning: RHB006 Overview of Billing

Activities


Errors and Flags

E-Learning: RHB030 Posting Insurance

Payments

E-Learning: RHB033 Correcting E-Remit

Processing Errors

Course ID: HB Insurance Payment Poster 200 Prerequisites


In this course you practice the basics of insurance payment posting and electronic remittance processing. In addition, you use fundamental payment posting information to post complex insurance payments.

Course: HB Insurance Payment Poster 100


Guarantors

Prerequisites




Registration

HB Payment Poster Manager

Course ID: HB Payment Poster Manager 100 Prerequisites


In this course you learn how to interpret key metrics from your dashboard, analyze your users' productivity, and monitor payment volumes and batches using various reports.






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HB Finance

Course ID: HB Finance Denials and Variances Prerequisites


In this course you learn how to research insurance denials and variances.



E-Learning: RHB003 Resolute Hospital Billing

Revenue Cycle Overview


Workqueues


Activities


Errors and Flags


Follow-Up Records


for Insurance Follow-Up

Clinical Department Manager

Course ID: HB Clinical Department Manager

100

Prerequisites


In this course you learn how to post charges manually in the system and how to review charges from a charge review workqueue. You'll be introduced to Revenue Guardian checks and resolve issues of accounts that have qualified for Revenue Guardian workqueues.




Cycle

E-Learning: RHB014 Overview of the

Enterprise Encounter Charge Reconciliation

Report


for Clinical Department Managers

E-Learning: CRO010 Entering Charges from a

Fee Ticket (recommended)

1/27/2017 98

Course ID: HB Clinical Department Manager

200

Prerequisites


In this course you'll focus on the reporting tools that allow you to monitor revenue for your department.

Course: Clinical Department Manager 100

Resolute Professional Billing (Non-SBO)

PB Charge Entry & Charge Review

Course ID: PB Manual Charge Entry 100 Prerequisites


In this course you learn to post charges in different scenarios, including entering basic charges, recording NDC information, attaching claim information records, and overriding procedure descriptions and prices.

None

Course ID: PB Charge Review 100 Prerequisites


In this course you learn how to identify and fix charges that have errors. This includes identifying errors, fixing coding problems, associating claim information records, and fixing charge sessions generated from clinical activity.

Course: PB Manual Charge Entry 100

E-Learning RPB052 Overview of Charge Review

Tools

PB Coding Supervisor

Course ID: PB Coding Supervisor 100 Prerequisites

Course Length: 420 minutes Course: PB Manual Charge Entry 100

1/27/2017 99

In this course you learn how to reconcile charges at the end of the day, monitor charge volume and end user productivity, and save report settings. In addition, you learn how to reconcile inpatient professional charges, perform supervisor functions in a workqueues, how to monitor accounts receivable as well as the volume of records in Follow-Up Workqueues, and how to generate and track deposits.

Course: PB Charge Review 100

Course: PB Insurance Follow-Up and VFO/Retro

100


PB Billing Supervisor

Course ID: PB Billing Supervisor 100 Prerequisites


In this course you learn how to use reporting tools to monitor productivity metrics and workqueue volume. You will also learn how to review refund requests and how to use Account Workqueues.

Course: PB Claims

Course: PB Self-Pay Payment Posting 100

Course: PB Insurance Payment Posting

Course: PB Self-Pay Follow-Up 100

Course: PB Insurance Credit Specialist 100

Course: PB Self-Pay Credit Specialist 100

Course: PB Customer Service 100


PB Claims Reviewer

Course ID: PB Claims 100 Prerequisites


In this course you learn about the major pieces that contribute to the claims process, such as how claims are checked for errors, how these errored claims are categorized, and where Epic stores the errored claims. You also learn how to fix claims with errors.

Video: CFO Introduction

E-Learning: RPB054 Overview of Claims

E-Learning: RPB055 Overview of Claim Edit

Workqueues

1/27/2017 100

PB Payment Poster

PB Insurance Payment Posting 100

Course ID: PB Insurance Payment Posting 100 Prerequisites


In this course you learn the basics of posting insurance payments, including how to post multiple checks, how to split one check among multiple invoices, how to post recoupments, how to post denials, and how to post payments from crossover payors.

E-Learning: RPB061: Posting Guarantor

Payments

Course ID: PB Self-Pay Payment Posting 100 Prerequisites


In this course you learn to post guarantor payments, payments made with non-sufficient funds, and payments from collection agencies, and you will learn how to monitor guarantor payment posting.

Course: PB Insurance Payment Posting 100

PB Insurance Follow-Up

Course ID: PB Insurance Follow-Up &

VFO/Retro 100

Prerequisites


In this course you learn the major workflows and tools used for following up with insurance companies on unpaid and denied claims. This includes working in follow-up workqueues and Account Maintenance to resolve denied claims and claims with no response from the payor. You will also learn how to review visit filing order and changes and use retro review workqueues

E-Learning RPB077: Overview of Follow-Up

Workqueues

PB Self-Pay Follow Up

1/27/2017 101

Course ID: PB Self-Pay Follow-Up 100 Prerequisites


In this course you learn how to perform self-pay follow-up and collections activities in Epic.

None

PB Credit Specialist

Course ID: PB Insurance Credit Specialist 100 Prerequisites


In this course you learn about resolving insurance undistributed and over posted credits using credit workqueues.

E-Learning: RPB065 Overview of Credits

Course ID: PB Self-Pay Credit Specialist 100 Prerequisites


In this course you learn about resolving self-pay undistributed and over posted credits using credit workqueues.

Course: PB Insurance Credit Specialist 100

PB Customer Service

Course ID: PB Customer Service 100 Prerequisites


In this course you learn how to log incoming calls, perform account research activities, update account and coverage information, and post payments over the phone.

Video: CFO Introduction



E-Learning: RPB051 Overview of the

Professional Billing Revenue Cycle

E-Learning: PRE052 Overview of Registration in

an Outpatient Clinic Setting

E-Learning: RPB002 Introduction to Account

Maintenance

E-Learning: RPB075 Overview of Account

Workqueues

1/27/2017 102

PB Remittance Processor & Workqueue User

Course ID: PB Remittance 100 Prerequisites


In this course you learn how to process remittance for checks that are loaded or unloaded. You also learn how to identify potential load errors and respond to those errors.

E-Learning: RPB056 Overview of Electronic

Remittance

Course ID: PB Remittance 101 Prerequisites


In this course you learn how to identify and resolve a variety of remittance errors including potential duplicate payment, invalid invoice, missing matching charge, and invalid payor errors.

Course: PB Remittance 100

PB Super User

Course ID: PB Super User 100 Prerequisites


In this course you learn general tips about how to use the professional billing module in the most efficient way possible. You also learn your responsibilities as a Super User. This course should be taken by all PB Super Users a week or two prior to go-live.

None

1/27/2017 103

Stork

Stork Nurse

Course ID: Stork Nurse 100 Prerequisites


In this course you learn how to:

Start your shift

Access Patients

Arrive Patients

Triage and Admit Patients.

Documenting in flowsheets

E-Learning PCB001: PC Basics (Optional)



(Required)

E-Learning INP060: Overview of Patient

Assignments (Required)

E-Learning INP064: Nurse Charting Tools


Flowsheets (Required)


Medications on the MAR (Required)

E-learning INP066: Placing Hospital Charges

(Optional)

E-learning INP065: Nurses Managing Orders

(Required )

E-learning OB001: Overview of the L&D

Grease Board (Required)


Manager (Required)

E-learning OB003: Overview of the Results

Console (Required )

E-learning OB004: Overview of the Delivery

Summary (Required )




Add an LDA

Validate Device Integrated VS and EFM

Administration of Medications

Course: Stork Nurse 100

1/27/2017 104

Documenting Care Plans

Documenting Patient Education

Work Lists and Tasks




Administration of IV Medications

Override Pulls

Documenting Blood Administration

Documenting a Delivery

Documenting Postpartum Care

Discharge

Scheduling





In this course you practice more advanced workflows including:

Arriving a Patient from the ED

Documenting Multiple Births

Documenting in the Delivery Summary

Specialty Narrators

Log-in Labs

Practice key workflows




Stork NICU Nurse

Course ID: Stork NICU Nurse 100 Prerequisites



Start your shift

Access Patients

Arrive Patients

Admit Patients





(Required)




(optional)

1/27/2017 105




Medications on the MAR (Required)

E-learning INP065: Nurses Managing Orders

(Required )




Manager (Required)

E-learning OB003: Overview of the Results

Console (Required)


Summary (Required )




Add an LDA

Administration of Medications


Documenting Patient Education


Stork NICU Nurse




Administration of IV Medications

Override Pulls

Documenting Blood Administration

Discharge

Course: Stork NICU Nurse 100



Course Length: 240 minutes Course: Stork NICU Nurse 100

1/27/2017 106

In this course you practice more advanced workflows including:

Arriving a Patient from another facility

Documenting in the Delivery Summary

Specialty Narrators

Log-in Labs

Practice key workflows



Stork Nurse Manager

Course ID: Stork Nurse Manager 101 Prerequisites



Run Reports

Enter and Monitor Charges and Revenue

Monitor Patient Safety on your Unit

Stork Nurse 100

Stork Nurse 101

Stork Nurse 102


Course ID: Inpatient Specialty Narrator Prerequisites for Stork RNs



Course: Stork Nurse 200 or Stork NICU Nurse

200

Stork Unit Coordinator

Course ID: Stork Unit Coordinator 100 & 200 Prerequisites



Arrive Patients

Transfer Patients within L&D Departments

Transfer Patients outside of the L&D Departments

Discharge Patients.

Scheduling Cesarean Section Patients



Hyperspace for Inpatient Clinicians(Required)


Assignments (Optional )


(Required)

1/27/2017 107

Scheduling Procedures

You will also practice more advanced workflows:

Arriving a patient from the ED

Back Scheduling

Filing charges

E-learning INP066: Placing Hospital Charges

(Required )




Manager (Required)


Summary (Optional)

Stork Lactation Consultant

Stork Patient Care Tech

Course ID: Stork Lactation Consultant 100 Prerequisites


In this course you will learn to:

Identify Patients who are Breastfeeding

Find Patients with a Lactation Consult order

Document Lactation Assessments within flowsheets


Documenting Patient Education, w

Writing a Lactation Note




(Required)




(Required)


(Required)






Manager (Optional )

Course ID: Stork Patient Care Tech 100 Prerequisites


In this course you will learn to:

Sign In

Find your patients and join the Treatment Team




(Required)


1/27/2017 108

Willow Inpatient

Inpatient Pharmacist

Course ID: Inpatient Pharmacist 100 Prerequisites


In this course you will learn the basic tasks of verifying orders including finding and verifying new orders, adjusting orders in verification, and intervening on inappropriate therapy. In addition, pharmacists will learn how to process admission medication reconciliation and patient supplied medications.



E-Learning: RX000 Introduction to Willow

Inpatient

E-Learning: RX001 Verify Orders

E-Learning: RX004 Bulk Charge



In this course you will learn about dispensing and preparing medications in a number of contexts. You would also learn about message workflows and actions available from In Basket. For organizations not going live with Beacon, you will also learn how to order and dispense chemotherapy medications.

Course: Inpatient Pharmacist 100

Reviewing the chart



Documenting End of Shift



(Required)






Manager (Optional )

1/27/2017 109



In this course you will learn how to process more complex orders. This includes verifying non-formulary medications and processing therapeutic interchanges. In addition, you will learn how to enter PCAs, titrations, insulin, boluses, and TPNs.

Courses: Inpatient Pharmacist 100, 101



In this course you will learn about decentralized workflows like rounding and patient monitoring. In addition, you will learn how to respond to consult orders and complete patient education. You will also learn about antimicrobial stewardship.

Courses: Inpatient Pharmacist 100, 101, 102



In this course you will review all of the previous lessons in a hands-on, independent lab.

Courses: Inpatient Pharmacist 100, 101, 102,

103

Inpatient Pharmacy Technician

Course ID: Inpatient Pharmacy Technician 100 Prerequisites


In this course you learn how to dispense meds and read labels.




Course ID: Inpatient Pharmacy Technician 101 Prerequisites

Course Length: 85minutes

In this course you learn how to redispense medications, return orders, bulk charges, and compound and repackage medications.

Course: Inpatient Pharmacy Technician 100

1/27/2017 110

Inpatient Pharmacy Med RecTechnician

Course ID: Inpatient Pharmacy Med

RecTechnician 100

Prerequisites


Med Rec techs will be introduced to supporting admission medication reconciliation.

Course: Inpatient Pharmacy Technician 100

and 101

Inpatient Pharmacy Manager and Charge User

Course ID: Inpatient Pharmacy Manager 100 Prerequisites


In this course you learn how medication chargers are generated in Epic.



E-Learning: RX000 Introduction to Willow

Inpatient

E-Learning: RX001 Verify Orders


Course ID: Inpatient Pharmacy Manager 101 Prerequisites


In this course you learn how to use Reporting Workbench and Crystal reports to assess your pharmacy's operations.

Course: Inpatient Pharmacy Manager 100

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