Upload
riste
View
226
Download
0
Embed Size (px)
Citation preview
8/3/2019 Training Standards
http://slidepdf.com/reader/full/training-standards 1/21
Training Standards
This project is funded by the European Union This project is implemented by IPA (in full)
Technical Assistance to the Civil Servants Agency and
Strengthening the National System for Training Coordination
8/3/2019 Training Standards
http://slidepdf.com/reader/full/training-standards 2/21
This publication has been produced with the assistance of the European Union. The content
of this publication is the sole responsibility of the Consortium led by the Institute of Public
Administration and can in no way be taken to reect the views of the European Union.
8/3/2019 Training Standards
http://slidepdf.com/reader/full/training-standards 3/21
Table of contents
Standards for training 4
Setting training principles and standards for the CSA 4
Introduction 4
Principles for training in the Civil Service 4
Training standards 7
Pre-training standards 7
Standards on course identication and design 7
1/ Course title and identication 7
2/ Course planning 8
3/ Course design 9
Standards on Training materials 9
4/ Training material development 9
Standards on Training Organisation, Delivery and Management 10
5/ Training duration 10
6/ Training approach 11
7/ Training facilities and associated factors 11
8/ Training measurement and evaluation 11
Standard on recording 9 9/ Recording 9
Appendix 1: Report on the available training facilities 14
Intorduction 14
Review of Training Facilities 15
Commentary 21
8/3/2019 Training Standards
http://slidepdf.com/reader/full/training-standards 4/21
Training standards
4 Setting training principles and standards for the CSA
Standards for training
Setting training principles and standards for the CSA
Introduction
The selection of the correct trainer is critical for the success of any training intervention.
There are few established means of objective selection and most depend upon some form of
subjective assessment by the person commissioning the training.
The methods of trainer selection usually involve:
x Tendering through a public tender process
x Knowledge and training experience of the candidate
x Evaluation based on previous delivery, price etc.
x Independent verication of information from a third party
x Evaluations from people who have been trained previously
In addition, trainers may be selected because occupy a specic position and training is one
component of their work. They may also be identied as being expert in an area and there-
fore there is an assumption that they will be capable of delivering training in that topic.
The above processes will not guarantee that the selected trainer will be able to deliver the
course in the way that is wanted or to a specic standard. The lack of objective standards
makes it difcult to measure performance or assess the benet of a training intervention.
The Civil Service Agency has informal principles for training but these are not codied in a
document or documents. The CSA has managed training since its inception and therefore has
built up extensive experience and expertise in trainer selection, course planning etc. These
skills tend to reside in individuals rather than in the institution. Because the individuals are
so practiced in the area, they are probably unaware that they possess these capabilities.
This document sets down principles for training which should guide trainer selection and
training course development. It sets out the standards that should be used in developing
training. It proposes a system for establishing a trainer data base and for inducting people
onto this. It also devises a framework for continuous evaluation.
Principles for training in the Civil Service
The CSA is responsible for the development of an annual generic training plan. This identi-
es courses that will be delivered in the year. Inherent in this planning process is the need for
8/3/2019 Training Standards
http://slidepdf.com/reader/full/training-standards 5/21
Training standards
5Setting training principles and standards for the CSA
these courses to be delivered professionally and effectively. The following principles should
guide the selection of a trainer and then their development of the course that they deliver.
For the purposes of this document, training is planned and structured instruction that devel-
ops an individual’s capability to carry out their current work or for work that they anticipate
that they will carry out in the near future.
Training may be one-to-one, delivered to groups, or made available through manuals, dis-
tance or e-learning. Training may be delivered in a class room, the workplace or in the case
of distance learning wherever the individual chooses to engage with the material. The train-
ing may be short-term or form part of a continuous process. It may lead to a qualication but
this is not an essential component of any training programme.
Training is not education. Education focuses on knowledge transfer whereas training con-
centrates on skill development. Knowledge is imparted in training in an applied way with an
emphasis on skill acquisition.
1. Trainers should be trained
Those attending training have a right to expect that the training delivering the course
will themselves be trained and skilled in the process of training. All trainers selected
should be trained as trainers. They should have undergone a recognised Train the
Trainer course or they should have signicant positive experience of training de-
livery. All trainers should have training in the CSA’s way of training – a specic
programme that sets down the CSA’s approach, its standards and its evaluation meth -
odologies.
2. Trainersshouldbecompetentinthefeldinwhichtheytrain
Attendees must believe and have condence that the person delivering training has a
clear understanding of the subject in which they are delivering training. The trainer
should appreciate the problems that the trainee faces and have insight into how these
should be addressed.
The trainer should be up to date in their eld and be aware of both national and inter -
national best practice for the subject that they are delivering training.
3. Trainersshouldunderstandthecontextinwhichtrainingisdelivered
Trainers should be knowledgeable in their eld but should also understand the civil
service system and the context in which their trainees work. For example, training
that may be suitable for the private sector isn’t necessarily suitable or relevant for
the public sector.
8/3/2019 Training Standards
http://slidepdf.com/reader/full/training-standards 6/21
Training standards
6 Setting training principles and standards for the CSA
4. Training should be planned and structured
All training should have a clear plan and structure. This should cover the topics to
be addressed, the level of detail involved, the training methods that will be used, the
learning objectives and outcomes, the evaluation system to be used, the long-term
benet and the value for money that the training will deliver.
5. Training should be inclusive
Those delivering courses must seek to meet the needs of all of the participants to as
great extent as is possible. Trainers must ensure that they seek to involve all partici-
pants and should identify issues that prevent the participant from contributing fully.
6. Participants should be treated fairly and as equals
Those attending CSA training are there to help them to improve their work and
develop their skills. They should be treated as responsible adults and any issues or
concerns that they raise should be given proper consideration and value. Training
should be delivered fairly in that if a person is assessed as requiring training then thetrainer must endeavour to deal with a group’s diverse needs.
7. Equality, diversity and opportunity
Trainers and training management must ensure equality of access for all civil ser -
vants regardless of race, colour, sex, religious belief or disability. This means that
training decisions should be made on the basis of need. Trainers must ensure that
they do not discriminate or allow discriminatory behaviour within any training in-
tervention.
8. Training must be sustainableIt is important that training delivers concrete results and where possible these are
long-term and retained within the participant’s organisation. With the exception of
induction training, those managing training should focus on permanent employees
who have a demonstrated commitment to working in the public service.
9. Training should be evaluated fully
Evaluation is an important part of training and should be integrated into the training
process. Evaluation should be carried out not just with the recipient but with their
organisation and after sufcient time has elapsed to allow the participant put the
skills learnt into practice.
10. Value for money
All training must be able to demonstrate value for money. Value should be calcu-
lated on the basis of the long-term expected improvement in work quality or a direct
nancial return. Cost should include the cost of the participants’ time while training
and the opportunity cost of the work not completed while the individual is training.
8/3/2019 Training Standards
http://slidepdf.com/reader/full/training-standards 7/21
Training standards
7Setting training principles and standards for the CSA
Training standards
All CSA training initiatives should comply with the following training standards. Standards
are a means of describing the quality that the CSA expects in its training interventions. The
training performance can be measured against these standards and training providers mustmeet these.
There is a strong interpersonal component to most training and it is hard to capture this
dynamic in a standard. It is possible to assess this element in course evaluation and through
feed-back from participants.
Pre-training standards
These standards assume that proposed training stems from an identied need and/or is part
of the annual generic training plan. The need may only be dened generally and so the rststandards address the specication of the course design and planning.
Standardsoncourseidentifcationanddesign
1/Coursetitleandidentifcation
The title should:
x identify the course clearly x State that it is a course delivered on behalf of the CSA
x reect the course content clearly
x be included on all material used in the training
The course description should:
x Identify the agency or person responsible for developing the course material
x The date developed
x Give a target trainee prole
x The training level – beginner, improvers or advanced
x
The course aim x The broad training outcomes expected
x The course duration, its timing and frequency
x The training methods to be used including whether participants should complete work
prior to the course, during the course or coursework outside the course delivery
8/3/2019 Training Standards
http://slidepdf.com/reader/full/training-standards 8/21
Training standards
8 Setting training principles and standards for the CSA
2/ Course planning
Trainee input
Course material should be developed specically or customised for participants where pos-sible. The course designer should receive a copy of the participants’ written expectations
and these should be used to inform the course development. The participants’ expectations
should set out:
x Why they need this specic training
x What they need to strengthen
x How they will apply the training in the future
x How they will measure success in training
Trainee’s immediate supervisor’s input
The trainee’s immediate supervisor should submit a standard training “contract” stating why
the trainee needs training and specifying the changed behaviour that he/she anticipates fol-
lowing the training. This should take the form of:
x Statement of the supervisor’s reason for agreeing to the person attending training
x Statement of the supervisor’s expectations
x Statement of the changes in behaviour that the supervisor expects in the quarter fol-
lowing the training
x Statement of any barriers or impediments to trainee being able to apply training in
their work environment.
Targettraineeprofle
The trainer should dene a prole of the type of trainee for which the course is developed.
The purpose of this is to maximise the potential benet for the trainee and also to identify to
the trainee the degree of t between the training and the trainee’s needs.
The trainee prole should state:
x The level of knowledge/skill and/or experience expected from the trainee
x Aptitude and trainability competency
x Grade within their organisation
x Specic skills essential to complete the training successfully x Access to other additional training, materials or information that the trainee will
need to complete the training.
8/3/2019 Training Standards
http://slidepdf.com/reader/full/training-standards 9/21
Training standards
9Setting training principles and standards for the CSA
3/ Course design
Training aim
The trainer should give the reason why the training programme has been developed. Thisshould give a broad statement of what the programme expects to achieve. It should identify
the outcomes that the programme expects to achieve and their relevance to the trainees’ col-
lective needs.
Training programme objectives
This should set out:
x Should specify the performance level to be attained by the trainees
x Should reect the training aim and cover all of the proposed knowledge, skill, be -
haviour and aptitude changes expected as a consequence of the training
x These should be realistic, measurable and clear.
Course development
The course designer should structure the course setting out:
x The number of units (sections) their content and their connection
x The unit level
x The unit aim
x The specic unit objectives
x The sequence of units and the logical framework
Standards on Training materials
4/ Training material development
Training materials should be:
x Succinct
x
Clear and easy to understand x Logically sequenced with an emphasis on going from the simple to the complex and
the known to the unknown
x Relate to the participants’ experience and work
x Without jargon
x Up to date and taking account of current thinking on the topic.
Standards on Training materials
8/3/2019 Training Standards
http://slidepdf.com/reader/full/training-standards 10/21
Training standards
10 Setting training principles and standards for the CSA
The material should have:
x Terminology and abbreviations explained
x A mix of both text and diagrams
x Short notes
x Copies of exercises and explanations where appropriate
x Room or boxes for completion by the participant where appropriate
x Copies of all PowerPoint or other presentational material
x A date of either development or delivery
The material should state the copyright and intellectual property status. It should be clearly
identied as a course delivered on behalf of the CSA. The Agency requires that it has per -
mission to use material developed specically for its courses free of copyright restriction
subject to fair treatment of the developer. For example, the Agency will not take a course
developed and delivered by an individual and give it to another trainer without the devel -
oper’s permission. The course material should identify organisations and individuals whose
contribution should be acknowledged.
Training material should contain a disclaimer stating that the views expressed and points
made during the training are not necessarily those of the CSA.
Training material should be presented in accordance with the CSA’s corporate visibility
guidelines. Where the project is donor funded, the project material should endeavour to cor -
respond to both the CSA’s and the donor’s visibility guidelines. It is most important that the
course name and date of development/ delivery are clearly stated.
Standards on Training Organisation,
Delivery and Management
5/ Training duration
The trainer developer should specify the anticipated duration of the programme. This should
indicate the total number of study hours involved and how these should be divided over
days/weeks/months as appropriate. The timing should also indicate if the participant should
complete extra work outside of direct contact or e-contact hours.
Training duration should also include the number of breaks anticipated and what form these
should take.
Standards on Training Organisation, Delivery and Management
8/3/2019 Training Standards
http://slidepdf.com/reader/full/training-standards 11/21
Training standards
11Setting training principles and standards for the CSA
6/ Training approach
The trainer/course developer should indicate the best training methods for delivery of the
developed material.
This should include:
x The different input styles to be used for each component – e.g. facilitation, presenta-
tion, discussion, group work, exercises, debate etc.
x Methods to ensure inclusion of attendees
x Techniques to encourage feedback
x Plans for dealing with questions and issues raised
x Special training techniques such as site visits, web-based components, use of videos
or recording, etc.
x Minority language policy
x Plans in place to deal with disability or any similar issue that may give rise to prob-
lems for the individual.
7/ Training facilities and associated factors
x Rooms should be appropriate for the number of participants to sit or stand comfort-
ably
x All equipment items needed should be listed
x All consumable items should be enumerated
x The room should be properly lit
x Toilet and other facilities should be close to the training room
x There should be regular breaks to allow participants get fresh air and use the facilities
x Where appropriate, trainees should receive a map or directions to aid them nd the
place where training is being conducted
x Training should be organised close to public transport or in a central area where pos-
sible unless transport is provided independently
x Training should take account of the environmental impact of the training and opt for
the most environmentally friendly options where appropriate.
Appendix 1 contains a report identifying public facilities available for use in training.
8/ Training measurement and evaluation
The trainer should have an attendance sheet which should note those who attended for all or
only part of the training. The trainer should describe how he/she will measure the success
of the training.
Упатство за селекција на обучувачи
11Standards on Training Organisation, Delivery and Management
8/3/2019 Training Standards
http://slidepdf.com/reader/full/training-standards 12/21
Training standards
12 Setting training principles and standards for the CSA
Training evaluation should be carried out within three to ve days of training delivery.Wherever possible, the trainee evaluation should be conducted by email and the information
gathered anonymously.
The trainee evaluation should include measures of:
x The extent to which the training met the course objectives
x The key learning points for the participants
x The participants’ view of the training process
x The participants’ view of the trainer’s style
x The training materials
x The pace of the training
x The improvements which could be made to the training
x The elements of the training that should denitely be retained
x The facilities – room, meals, heating lighting etc.
There should be a subsequent follow-up evaluation with the trainees’ supervisors after three
months have elapsed to establish whether they have identied a change in behaviour in thetrainee.
They should be surveyed to establish:
x Has the trainee had the opportunity to put the training into effect?
x The level of that opportunity
x Has any change been noted in the trainee’s behaviours?
x Does the supervisor anticipate that the training will deliver long-term signicant
value?
x Is the value of the change worth the effort put into the training?What improvementswould the supervisor suggest to the training from their perspective?
x What other training should the trainee complete?
Standard on recording
9/ Recording
There should be a record of all attendees, trainers, time and date of training, trainer/s and the
evaluation outcomes.
x Each individual’s training should be logged and tracked while they remain within
the civil service x Each training course should be logged centrally and the training materials and docu-mentation retained electronically
x Evaluations should be maintained electronicallyx Course data should be maintained for each trainer
x Evaluations for each trainer should be compiled to form a trainer prole
Standard on recording
8/3/2019 Training Standards
http://slidepdf.com/reader/full/training-standards 13/21
8/3/2019 Training Standards
http://slidepdf.com/reader/full/training-standards 14/21
Training standards
14 Appendix 1
Appendix 1
Introduction
The purpose of the report is to identify the available training facilities in use by the Minis -
tries and other public institutions, their capacities as well as their legal and ownership status.
The main data collection method was a written survey, telephone interviews and desk review
of existing data.
Questionnaire for state institutions was developed, consisting of table that needs to be
lled in with the training facilities they use, along with its characteristics (spatial, techni -
cal equipment, price for rent and reason for renting in case the facility does not belong to
the institution surveyed). Survey among stakeholders was conducted from 12 to 23 April.
Questionnaires were sent by email, fax and post and telephone interviews were conducted
where needed.
All 15 Ministries (Departments for Human Resources and/or other relevant department)
were contacted, 13 of which responded to the request.
Additionally, data from other state bodies was also collected, such as the Civil Service Agen-
cy (CSA), The Secretariat for European Affairs (SEA), the General Secretariat of the Gov-
ernment and the Customs Administration.
8/3/2019 Training Standards
http://slidepdf.com/reader/full/training-standards 15/21
Training standards
15Appendix 1
Review of Training Facilities
Table: Characteristics of training facilities used by government institutions
FACILITY CHARACTERISTICS MOSTLY USED BY:*
Club of Parlia-
mentarians
(‘Klub na
pratenici’)
• Maximum number of
participants: 40
• Technical equipment: /
• Price for rent: no rent for govern-
ment institutions, only expenses for
food and drinks
• SEA ( no training facility
in the institution)
• Almost all ministries,
when in need of a train-
ing facility for accommo-
dating larger number of
participants
• -CSA
Club of Parlia-
mentarians
(‘Klub na
pratenici’) -
Lecture Theatre
• Maximum number of
participants: 80-100
• Technical equipment: ipchart
board
• Price for rent: no rent for govern-
ment institutions
• State Health and Sanitary
Inspectorate (no training
facility for accommo-
dating larger number of
participants)
• Almost all ministries,
when in need of a train-
ing facility for accommo-
dating larger number of
participants
• CSA (when in need of
a bigger space, or when
trainings in the CSA’s
facilities overlap)
House of the
Army (‘Dom na
ARM’): Room 1
(property of the
Ministry of De-fence)
• Maximum number of
participants: 40
• Technical equipment: /
• Price for rent: no rent for govern-ment institutions, only expenses for
food and drinks
• SEA ( no training facility
in the institution)
• Ministry of Defence (the
House of the Army is
property of the Ministry
of Defence)
*reasons for use if not owned by the institution
8/3/2019 Training Standards
http://slidepdf.com/reader/full/training-standards 16/21
Training standards
16 Appendix 1
FACILITY CHARACTERISTICS MOSTLY USED BY:*
House of the
Army (‘Dom na
ARM’): Room 2(property of the
Ministry of De-
fence)
• Maximum number of
participants: 150
• Technical equipment: LCD projec-tor, projector screen, sound system
• Ministry of Defence
House of the
Army (‘Dom na
ARM’): Room 3
(property of the
Ministry of De-
fence)
• Maximum number of
participants: 200
• Technical equipment: LCD projec-
tor, projector screen, sound system
• Ministry of Defence
Training hall at
the CSA
• Maximum number of
participants: 30
• Technical equipment: LCD pro-
jector, projector screen, ipchart
board, electronic board, 14 comput-
ers, equipment for translation
• CSA
Unit for support
of trainings in
Bitola
Lecture hall
• Maximum number of
participants: 30
• Technical equipment: LCD pro-
jector, projector screen, ipchart
board, computer, equipment for
translation
Computer hall
• Maximum number of participants:
18
• Technical equipment: LCD pro-
jector, projector screen, ipchart
board, 16 computers,
Meetings hall
• Maximum number of participants:
10
• CSA
8/3/2019 Training Standards
http://slidepdf.com/reader/full/training-standards 17/21
Training standards
17Appendix 1
FACILITY CHARACTERISTICS MOSTLY USED BY:*
Education Cen-
ter ‘Joseph Cru-
sel’ at the Minis-
try of Defence
• Maximum number of
participants: 40
• Technical equipment: LCD projec-tor, projector screen, ipchart board
• Price for rent: no rent for govern-
ment institutions
• SEA
• Ministry of Defence
Customs Admin-
istration -Com-
puter Classroom
• Maximum number of
participants: 15
• Technical equipment: LCD pro-
jector, projector screen, ipchart
board, computers
• Price for rent: no rent for govern-ment institutions
• SEA
• Customs Administration
Lecture Theatre
of the Customs
Administration
• Maximum number of
participants: 15
• Technical equipment: LCD projec-
tor, projector screen, ipchart board
• Customs Administration
Aquarium of the
Customs Admin-
istration
• Maximum number of
participants: 40
• Technical equipment: LCD projec-tor, projector screen, ipchart board
• Customs Administration
‘Boris Tra-
jkovski’ Hall at
the Macedonian
Parliament
• Maximum number of
participants: 30
• Technical equipment: LCD pro-
jector, projector screen , ipchart
board, sound system, cameras,
equipment for simultaneous transla-
tion
• Macedonian Parliament
Halls 3 and 4 at
the MacedonianParliament
• Maximum number of
participants: 30• Technical equipment: LCD pro-
jector, projector screen , ipchart
board, sound system, cameras,
equipment for simultaneous transla-
tion
• Macedonian Parliament
8/3/2019 Training Standards
http://slidepdf.com/reader/full/training-standards 18/21
Training standards
18 Appendix 1
FACILITY CHARACTERISTICS MOSTLY USED BY:*
Constitutional
Hall and Gov-
ernment Hall atthe Macedonian
Parliament
• Maximum number of
participants: 30
• Technical equipment: LCD pro- jector, projector screen , ipchart
board, sound system, equipment for
simultaneous translation
• Macedonian Parliament
Hall for meetings
at the Ministry
of Information
Society, currently
adjusted for
trainings
• Maximum number of
participants: 25
• Technical equipment: LCD pro-
jector, projector screen , ipchart
board, 13 computers
• Ministry of Information
Society
Ministry of
Internal Affairs-
Training Center:
Facility 1
• Maximum number of participants:
90
• Technical equipment: LCD pro-
jector, projector screen , ipchart
board
• Ministry of Internal Af-
fairs
Ministry of
Internal Affairs-
Training Center:
Facility 2
• Maximum number of
participants: 35
• Technical equipment: LCD projec-tor, projector screen, ipchart board
• Ministry of Internal
Affairs
Ministry of
Internal Affairs-
Training Center:
Facility 3
• Maximum number of
participants: 25
• Technical equipment: projector
screen, ipchart board
• Ministry of Internal
Affairs
Hall for meeting
atthe1stoorin
the Ministry of
economy
• Maximum number of
participants: 20
• Technical equipment: projector
screen, ipchart board
• Ministry of Economy
8/3/2019 Training Standards
http://slidepdf.com/reader/full/training-standards 19/21
Training standards
19Appendix 1
FACILITY CHARACTERISTICS MOSTLY USED BY:*
2 Halls for meet-
ings at the Min-
istry of Educa-tion and Science
whicharead-
justed as training
facilities
• Maximum number of
participants: 30
• Technical equipment: ipchart
board
• Ministry of Education
and Science
Debating Hall at
the Macedonian
Government
• Maximum number of
participants: 60
• Technical equipment: LCD pro-
jector, projector screen, ipchart
board, computers
• SEA
Conference Hall
at the Macedo-
nian Government
• Maximum number of
participants: 60
• SEA
Hotel Holiday
Inn (4 facilities
that are being
used for train-
ings)
• Maximum number of
participants: 60-30
• Technical equipment: LCD projec-
tor, projector screen, ipchart board
• Price for rent: about 34 000 MKD
per 1 day
• SEA
• Ministry of Education
and Science
Hotel Alexander
Palace
• Maximum number of
participants: 50
• Technical equipment: LCD projec-
tor, projector screen, ipchart board
• Price for rent: about 50 000 -
100 000 MKD per 1 day
• Ministry of Environment
and Physical Planning
8/3/2019 Training Standards
http://slidepdf.com/reader/full/training-standards 20/21
Training standards
20 Appendix 1
British Council –
Video-conference
studio
• Maximum number of
participants: 50
• Technical equipment: LCD pro-
jector, projector screen, ipchart
board, computers, cabins for trans-
lation, video-conferencing equip-
ment
• Price for rent: 60 000 MKD per 1
hour
• SEA
• Ministry of Agriculture
• Ministry of Economy
• Ministry of Education
• Ministry of Environment
and Urban Planning
• Ministry of Foreign Af -
fairs
• Ministry of Justice
Classroom of the
Bureau for Pub-
lic Procurement
• Ministry of Finance - Bu-
reau for Public Procure-
ment
Home of Human-itarian Organi-
zations “Dare
Dzambaz”
• Maximum number of participants: 50
• Technical equipment: LCD projec-
tor, projector screen
• Price for rent: free
• Ministry of Labour andSocial Policy (no training
facility in the institution)
General Sec-
retariat of the
Government –
Debating Hall
• Максимум број на учесници: 82
• Техничка опременост: LCD
проектор, платно за проектор
• General Secretariat of the
Government
General Sec-retariat of the
Government –
Conference Hall
• Maximum number of participants:209
• Technical equipment: /
• General Secretariat of theGovernmeny
General Secre-
tariat of the Gov-
ernment –Hall
301,VItower
• Maximum number of
participants: 20
• Technical equipment: /
• Government
8/3/2019 Training Standards
http://slidepdf.com/reader/full/training-standards 21/21
21Appendix 1
Commentary
The majority of the contacted institutions reported that they do not have specialized
facilities for training owned by the institution. Some, such as the Ministry of Educa-
tion, Ministry of Environment and Physical Planning, Ministry of Information So-ciety, Ministry of Agriculture, State Health and Sanitary Inspectorate usually adjust
the rooms for meetings and use them as training facilities when needed. However,
they do not have the necessary space to accommodate larger numbers of people (e.g.
over 30).
The following institutions have specialized facilities for trainings: Ministry of Inter -
nal Affairs, Ministry of Defence, Macedonian Parliament, Customs Administration,
Bureau for Public Procurement, General Secretariat and the Civil Service Agency.
The facilities are equipped with the necessary equipment, such as LCD projector,
projector screen, ip-chart board and in certain cases – computers). The institutionssometimes lend the facilities to other public institutions free of charge, as part of a
cross-institutional support. However, this does not occur often since institutions that
do not own training facilities report to rarely organize trainings on their own but
usually participate at those organized by other institutions (such as the CSA and the
SEA).
In the absence of specialized or adequate training facility, the most widely utilized
facilities are the halls of the Club of Parliamentarians, which are legal ownership of
the Government. They are provided free of charge for the public institutions, except
for the expenses for food and beverages. Other used facilities include: Home of the
Army (mostly utilized by the Ministry of Defence) and the Home of Humanitarian
Organizations “Dare Dzambaz” (used by the Ministry of Labour), which are also
used free of charge.
Typically, when the institution participates or is a co-organizer of a training/confer -
ence organized by a foreign donor, different facilities are being used, such as Hotel
halls and conference rooms of the British Council. The fees can from 30.000 MKD
to 200.000 MKD per day for a hotel hall (depending on the hotel and the number of
participants), and up to 12.000 MKD per one hour for the video-conference studio at
the British Council.