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Training Report on Workshops conducted for WASC HRM, Financial Management, Procurement Management, Monitoring & Evaluation Developed by: 1. Mr. Hussain Saqib, Financial Management Expert 2. Brig. Uzair Ahmad, Procurement Management Expert 3. Dr. Attiq-ur-Rehman, M&E Expert 4. Syed Hussain Haider, HRM Expert ASP RSPN, Islamabad

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Training Report on

Workshops conducted

for WASC

HRM, Financial Management, Procurement Management,

Monitoring & Evaluation

Developed by:

1. Mr. Hussain Saqib, Financial Management Expert

2. Brig. Uzair Ahmad, Procurement Management Expert

3. Dr. Attiq-ur-Rehman, M&E Expert

4. Syed Hussain Haider, HRM Expert

ASP RSPN,

Islamabad

2

Contents

ACRONYMS .............................................................................................................................................. 3

TRAINING REPORT ...................................................................................................................................... 5

Background of the Project ........................................................................................................................... 5

Introduction to WAPDA Administrative Staff College ................................................................................... 6

Vision of WASC ........................................................................................................................................ 6

Training Objectives .................................................................................................................................. 6

Training Conducted by ASP-RSPN Consultants for WASC / WAPDA .......................................................... 6

Training Report on Financial Management Training Modules at WASC and TOT for 48th SMC at WASC,

Islamabad ................................................................................................................................................... 7

Training Report on Human Resource Management Workshop for 47th Cadre SMC at WAPDA

Administrative Staff College, Islamabad....................................................................................................... 9

Training Report on Procurement Management to 93rd MMC at WAPDA Administrative Staff College,

Islamabad ................................................................................................................................................. 11

Training Report on Monitoring & Evaluation 93rd MMC, WAPDA Administrative Staff College, Islamabad . 13

List of Participants in MMC Workshops .................................................................................................... 14

List of Participants in SMC Workshops ..................................................................................................... 15

List of Participants in SMC Workshops ..................................................................................................... 16

Presentation on Procurement Management ................................................................................................ 17

Presentation on Financial Management...................................................................................................... 35

Presentation on Human Resource Management ......................................................................................... 62

Presentation on Monitoring and Evaluation ............................................................................................. 102

Group Photo of Human Resource Management ....................................................................................... 122

Class Room Photo of Human Resource Management Workshop ............................................................. 123

Class Room Photos of Monitoring and Evaluation Workshop .................................................................. 124

Group Photo of Procurement Management .............................................................................................. 125

3

ACRONYMS

AEDB Alternative Energy Development Board

AJK Azad Jammu Kashmir

ASP Assessment Strengthening Program

BER Baseline Evaluation Report

CBI Capacity Building Initiative

CBP Capacity Building Program

DA Daily Allowance

DISCO Distribution Companies

ERP Enterprise Resource Planning

FGD Focus Group Discussion

FM Financial Management

GENCO Generation Companies

GEPCO Gujranwala Electric Power Company

GRP Group Research Project

HESCO Hyderabad Electric Supply Company

HRM Human Resource Management

IESCO Islamabad Electric Supply Company

IRP Individual Research Project

JMC Junior Management Course

LESCO Lahore Electric Supply Company

LNA Learning Need Analysis

LUMS Lahore University of Management Sciences

MCQ Multiple Choice Questions

MEPCO Multan Electric Supply Company

MMC Middle Management Course

4

NEPRA National Electric Power Regulatory Authority

NIPA National Institute of Public Administration

NTDC National Transmission & Dispatch Company

PC Personal Computer

PESCO Peshawar Electric Supply Company

PDER Preliminary Draft Evaluation Report

PEPCO Pakistan Electric Power Company

PEPRA Public Procurement Regulatory Authority

PM Procurement Management

PPIB Private Power Infrastructure Board

PPRA Public Procurement Regulatory Authority

PSTI Public Sector Training Institutions

RSPN Rural Support Program Network

SMC Senior Management Course

T&D Training & Development

TESCO Tribal Electric Supply Company

TA Traveling Allowance

TOR Terms of Reference

UPS Uninterrupted Power Supply

WAPDA Water & Power Development Authority

WASC WAPDA Administrative Staff College

5

TRAINING REPORT

Background of the Project

Pakistan‟s local institutions, both in the public and private sector, face institutional capacity

issues and overall weaknesses in their management systems. The degree of weakness varies

across different individual organizations. However, weak institutional capacity has been a

predominant factor, thereby leading to a higher degree of risk, inadequacies in outcomes and

hampered development, despite the provision of international aid.

Assessment and Strengthening Program (ASP) – Rural Support Program Network‟s (RSPN)

capacity building role has been mandated through United States Agency for International

Development (USAID). USAID aims to implement a substantial portion of its development

portfolio through public sector partner organizations and ASP is designed to help utilize this aid

effectively by helping strengthen various financial, human resource, procurement, internal

control and absorptive capacity system in these organizations.

The current energy deficiencies within Pakistan, pose huge challenges to the country‟s growth

and economic prosperity. Given Pakistan‟s substantial hydro electrical potential there is a dire

need to help strengthen organizations such as WAPDA, which can play a tremendous role to help

improve energy deficiency. Furthermore given the fact that currently and in the past, USAID has

been WAPDA‟s active development partner, helping build WAPDA‟s capacity will further

cement this relationship. After various interactions and feedback WAPDA Administrative Staff

College (WASC) has been identified as a suitable area for intervention in capacity building

whereby the WAPDA Associated Companies become equipped with globally attuned

professional Human Resource.

Public sector employees require a continuous infusion of new skills, tools and methods in the existing public service delivery mechanism to make them more response driven to public needs.

Public sector employees not only provide key input in policy formulation but also are also

responsible for implementing such policies. Given this extraordinary role in policy formulation

and implementation, training and capacity development of public officials becomes critical and

PSTIs owe the responsibility to address emerging challenges by continuously reviewing, revising

and improving their training programs. Further to this, impact assessment of these programs in

terms of outcomes and outputs is also very important for improving the design, content and

scope of trainings.

WASC being an important PSTI plays an important role in management training and capacity

development of WAPDA‟s staff and is integral to its human resource management system.

However WASC is currently facing problems in effective service delivery due to weaknesses in

its training development, design and delivery system and lack of capacity development of its

core staff members. ASP aims to fill the existing institutional and staff related capacity gaps and

transform WASC into an important PSTI that not only helps build the capacity of WAPDA‟s

staff but that of officials related to the energy sector in general and its further utilization and

efficacy in the WAPDA associated companies.

6

Introduction to WAPDA Administrative Staff College

Purpose / Mission Statement of WAPDA Administrative Staff College

“To intensify the leadership quality of both “individual” and “client” organizations through

interactive learning models that immerse managers into a transformational experience which

fosters professional, intellectual and personal development. This is achieved through presenting

programs that challenge executives to grow as leaders, to shape powerful ideas into decisive

action-plans and to think and behave differently in a challenging business world”.

Vision of WASC

“To provide state of the art learning environment for nation building activities with

organizational success through enhanced performance skills.

To be acknowledged as the nations‟ best in the field, to eventually also earn unaffiliated (self-

recognized) status of university at masters level”

Training Objectives

There are two main objectives of the training courses held at WASC. One is to enhance the

presentation skills of the participants and other is to inculcate latest professional / management

knowledge through lectures by in house / visiting faculty.

Another important objective of the trainings is to prepare the participants for practical work to

contribute positively in solving the current confronting water and power issues of WAPDA /

PEPCO. In order to achieve this objective capacity building is conducted at all levels of training.

Currently WASC is managing following training courses for their staff: -

- Senior Management Courses - Middle Management Courses

- Junior Management Courses

- Engineering Management Post Graduate Certificate

Nearly 25 years ago, Management Courses for Senior, Middle & Junior levels were prepared

with the technical assistance of USAID training program, in consonance with the management

requirements of WAPDA. These courses went through certain modifications keeping in view, the

changing scenario and innovation of modern management techniques. At present, WASC is

linked with leading management and social science institutes of Pakistan. Suggestions received

from stakeholders i.e. PEPCO, DISCOs & WAPDA are given due consideration and

improvements are incorporated in the WASC syllabus.

WASC has 13 permanent and 10 visiting faculty members having 10-30 years field as well as

training experience. During the last five years WASC has conducted more than 97 trainings in

which approximately 2600 staff members have been trained.

Training Conducted by ASP-RSPN Consultants for WASC / WAPDA

After the approval of revised curriculum of HRM, Procurement Management, Financial Management and

M &E, the consultants executed customized trainings according to the revised curriculum at WASC for the

senior officers of Wapda and its associated companies. The trainings were conducted for 3 different

batches of SMC and MMC. The individual reports of the consultant are enclosed.

7

Training Report on Financial Management Training Modules at WASC and

TOT for 48th SMC at WASC, Islamabad

By: Mr. Hussain Saqib

As per contract deliverables, the consultants are required to deliver training modules

developed for various courses at WAPDA Administrative Staff College (WASC)

themselves in such a way that the in-house faculty can independently deliver these

modules subsequently. In line with this requirement, all the modules developed for

SMC were delivered to on-going course from 29 Dec to 31 Dec, 2014. Following

modules were delivered:

a) Corporate Environment

b) Understanding Financial Information

c) Business Planning and the Budget

d) Using financial tools for making better decisions

e) Pricing decisions and Power sector Regulatory Framework

Modules at (b) and (e) were proposed to be delivered by the experts through

extension lecture. Time allotted to Modules (a), (b) and (e) was two hours each and

time for each module at (c) and (d) was 4 hours. Proper exercises and case studies

were developed and included in Trainers’ Manual.

The modules were developed for general and specific learning objectives in order to

enable the participants to:

Understand the corporate environment including corporate governance,

company structure, objectives and accountability mechanism,

Successfully depart from legacy system of accounting and finance and

understand the impact of their day-to-day decisions of the profitability of their

respective entities,

Understand their role to assist management take decisions regarding financial

planning, financing and acquisition of assets,

Understand the role of Power sector regulator, the financial components of

electricity tariff and the guidelines for tariff-setting issued by the government,

and

Understand the system of taxation in Pakistan and the obligations of corporate

entities regarding various taxes.

8

The following methodology was proposed to be adopted for module delivery:

Pre-training methodology was restricted to course design where a wide range

of top-level executives were consulted.

During-training methodology is class-room lectures followed by discussions,

lectures by eminent expert in specialized areas and case studies. The contents

were to be delivered in an interactive format to engage the trainees, use of

multi-media presentations and development of training manuals.

Post training methodology, for improvement in the content and delivery,

includes evaluation by trainees themselves and the end-users.

The overall report can be summed up as successful and effective conduct of training

as acknowledged by the participants and WASC management and faculty. Following

is the detailed feedback:

a) GM (Training) at WAPDA House had informed to have allocated three days

slot for SMC course. The slot was originally allotted to Member (Finance) for

the legacy course. However, the consultant was requested to deliver the newly

developed course modules in this time-frame.

b) It was originally proposed that a part of Module (b) and whole of Module (e)

should be delivered by the experts in the relevant field. The consultant was

informed that he will have to deliver these modules himself because of sudden

allocation of training slot for the new course. The modules were successfully

delivered.

c) The course duration originally proposed seemed adequate.

d) The course modules in this format and with these learning objectives were

delivered for the first time. Informal feedback indicated that the modules were

relevant, interesting and useful for the target audience.

e) General and specific learning objectives were achieved more effectively than

intended.

f) Exercises and case studies engaged the participants fully in the training.

g) In the light of queries and questions, the Manual developed is being further

updated by the consultant voluntarily though it’s not a deliverable.

9

Training Report on Human Resource Management Workshop for 47th

Cadre SMC at WAPDA Administrative Staff College, Islamabad.

By: Syed Hussain Haider

Human Resource Management Training was scheduled for 47th SMC on 8-9 Sep,

2014. Coordination was made with Course Director Mr. Anwar for the subject

training 2 weeks prior. Accordingly, on 8th Sep 2014, after initial an session with

Principal/Chief Engineer, WASC, Mr. Riaz Hussain and Mr. Muhammad Yusaf Aziz

DG (Training), Mr. Anwar led the resource person to the class and introduced to all

the participants.

The faculty of WASE and Principal WASC, remained in class throughout the various

sessions. First session commenced at 10:00 hrs and it continued till 11:15 hrs.

Following were covered in first session:-

1. Personal introduction

2. Class introduction

3. Detailed Overview of HRM and its elements.

The second session commenced at 11:45 hrs. DG training, Mr. Yousaf, accompanied

me to the class. In this session, following were covered:-

1. Strategic Role of HRM

2. Model of SHRM

3. Changing Roles of HRM Mangers

4. Ulrich Model

5. Knowledge Based Economy and Learning Organizations

6. WPADA and its new role in the context of HRM

The class comprised 25 SMC participants. It was observed that class was having a

basic knowledge of HRM. The class showed a lot of interest, which was visible from

their constant questioning throughout the session. Two additional hours were taken

to complete the discussion post lunch.

In the evening, the resource person spent another 3 hours informally, addressing the

questions related to HRM and the real life issues of WAPDA and its associated

companies.

10

On the second day the workshop commenced at 9am and continued till 1:30 pm. The

topic covered were as follows:

1. HRM and Leadership Development

2. Performance Management

3. Improving Performance through Empowerment, Team work and

Communication

4. Importance of Capacity Building & Training for Wapda associated companies

5. Case Study on Training and Development – Developing a holistic training

Strategy

During and after lunch an informal Q & A session continued for over 2 additional

hours. Subsequently an HRM multiple choice paper was also developed and

provided to WASC for the SMC exam.

It was the considered opinion of all the concerned stakeholders that two days are

very less time to complete the training of Human Resource Management. Therefore,

three days would be sufficient in future to complete the training of Human Resource

management. The training ended on a note of thanks. The Principal presented a letter

of thanks to the resource person in this context and also discussed about the context

of the presentations. List of students and photos are attached with the report.

11

Training Report on Procurement Management to 93rd MMC at WAPDA

Administrative Staff College, Islamabad

By: Ozair Ahmed

Procurement Management Training was scheduled to Sr#93 MMC on 22nd January,

2015. Coordination was made with Course Director Mr. Anwar for the subject

training a day prior. Accordingly, on 22nd January 2015, after initial session with

Principal/Chief Engineer, Mr. Shah Mulk, and GM Training Headquarter WAPDA

Lahore, Mr. Anwar led the resource person to the class and introduced him.

Mr. Hassaan, the Deputy Course Director, remained in class throughout the session.

First session commenced at 10:00 hrs and it continued till 11:15 hrs. Following were

covered in first session:-

4. Personal introduction

5. Class introduction

6. Difference between procurement and purchasing

7. Essentials of PPR(Public Procurement Rules)

The second session commenced at 11:45 hrs. DG training, Mr. Yousaf, accompanied

the resource person to the class. In this session, following were covered:-

7. Detailed process of Procurement Cycle

8. Understanding the ethics of procurement code of conduct

9. Gaps in procurement

10. Discussion of case study and group work

11. A brief introduction of Draft E-strategy for procurement 2014

The class comprised 24 students including 2 female officers. It was observed that

class was having a basic knowledge of procurement. The class showed a lot of

interest, which was visible from their constant questioning throughout the session.

An additional hour was taken to complete the discussion. The session was concluded

at 14:05 hrs instead of 13:00 hrs.

Mr. Ozair Ahmed and the participants were of the view that one day is very less time

to complete the training of procurement management. Therefore, two days will be

sufficient in future to complete training of procurement management, if possible. The

12

training ended on a note of thanks. The principal presented a letter of thanks to the

resource person in this regard.

Copy of presentation attached with a group photo, which was taken at the end of the

session.

13

Training Report on Monitoring & Evaluation 93rd MMC, WAPDA

Administrative Staff College, Islamabad

By: Atiqur Rehman

Training session started at 9.45 am, today (23 January, 2015). The Day Course

Coordinator introduced the resource person in the class. There were 24 participants

available in the training room. First session lasted for about 90 m.

During initial interaction with the participants, it was realized that many of them

were not much familiar with even basic concept of M&E, hence, the session began

with basic concepts, then gradually leading to advanced concepts, tools, techniques

and application of M&E.

During first session following themes were covered:

Concepts of M&E

Need for M&E

Difference between monitoring and evaluation

M&E system of Government of Pakistan

o Positioning of M&E in generic project cycle

o PC-III proforma;

o PC-IV proforma; and

o PC-V proforma

Framework of M&E

After a break of about 20 minutes, second session commenced at 11.35. During

second session following themes were covered:

Inputs, outputs, outcomes and impact indicators

Earned Value Analysis (EVA)

Interpreting values of CV, SV, CPI and SPI

Use of M&E data in decision making

In the second session, three exercises (relating to EVA) were also introduced in the

class. The session concluded at 1.00 pm, just half an hour before the jumma prayer.

On overall basis, the both sessions went very well. The participants actively

participated in the discussions and the exercises. However, they all realized that time

available for the M&E was inadequate.

14

List of Participants in MMC Workshops

LIST

Sr.

No.

Name Designation

01 Mr.Mehar Muhammad

Yousaf Khan Sr.Engineer, PEPCO

02 Mr. Khalid Javed Khan Sr.Engineer, Mepco

03 Mr. Farooq Rashid Sr.Engineer, Hesco

04 Mr. Muhammad Akhtar

Qureshi Sr.Engineer, Hesco

05 Mr. Muhammad Umer Lodhi Sr.Engineer, Mepco

06 Mr. Mehood ul Hassan Qamar Dy. Director Computer Fesco

07 Mr. Muhammad Fiaz Awan Dy. Director Computer Pepco

08 Mr. Muhammad Naeem Ullah Sr.Engineer,Qesco

09 Mr. Tariq Mehmood Dy Manager costing Pepco

10 Malik Jamil Ahmad Addl Se(Civil) GSO NTDC Islamabad

11 Raja Tariq Nawaz Khan Addl Se(Civil) satpara Dam

12 Mr. Muhammad Azam Joya Addl Se(Civil) Wapda House

13 Mr.Safdar Ali Khan Addl Se(Civil) CDO

14 Dr. Abida Mumtaz Lady Sr. Medical Officer Lahore

15 Dr. Farhat Hussain Shah Sr. Medical Officer Rwalpindi

16 Mr. Malieha Aftab Dy.Director PR Wapda House

17 Mr. Muhammad Hassan Addl Se(Electrical) Gazi bortha

18 Mr. Muhammad Khalid Addl Se(Electrical) Gazi bortha

19 Munrwar Hussain Abbasi Xen NTDC

20 Mr. Muhammad Hayat Director Electricity Azad Kashmir

21 Mr. Muhammad Rafique

Rana Addl Manager CS Fesco

22 Mr. Abdul Qavi Sheikh Xen NTDC

23 Mr. Gul Munir Surahio Xen Hesco

24 Mr. Ashfaq Ahmad Sr.Engineer,Fesco

15

List of Participants in SMC Workshops

16

List of Participants in SMC Workshops

17

Presentation on Procurement Management

18

Slide 1

PROCUREMENT MANAGEMENT

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Slide 2

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Slide 3

What is procurement and purchasing?

Essentials of PPR

Procurement cycle

Understanding the Procurement Code of Conduct

Gaps in procurement

3

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Slide 4

4

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Slide 5 “Procurement” is the overarching function that describes the

activities and processes to acquire goods and services.

Importantly, and distinct from “purchasing”, procurement

involves the activities involved in establishing fundamental

requirements, sourcing activities such as market research and

vendor evaluation and negotiation of contracts. It can also include

the purchasing activities required to order and receive goods.

“Purchasing” refers to the process of ordering and receiving

goods and services. It is a subset of the wider procurement

process. Generally, purchasing refers to the process involved in

ordering goods such as request, approval, creation of a purchase

order record (a Purchase Order or P.O.) and the receipting of

goods.5

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Slide 6 The process of procurement is often part of

a company's strategy because the ability to purchase

certain materials will determine if operations will continue.

A business will not be able to survive if it's price of procurement

is more than the profit it makes on selling the actual product.

6

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Slide 7

ESSENTIALS OF

PUBLIC PROCUREMENT

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Slide 8 Essentials of Public Procurement Rules

Public Procurement Regulatory Authority Ordnance 2002.

Public Procurement Rules 1/2004 amended vide Cabinet Division

in year 06, 08, 09, 10 & 11.

General Provisions

Definitions

Emergency.

Lowest evaluated bid.

Repeat orders.

Value for money.

Scope and Applicability

Proc Agency of Fed Govt.

Within or outside Pak. 8

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Slide 9 Essentials of Public Procurement Rules

Principles of Procurement

Fair and transparent.

Value for money.

Efficient and economic.

Language

Integrity Pact

Specifications

Generic.

Shall not favor or put others at disadvantage. 9

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Slide 10 Essentials of Public Procurement Rules

Advertisement

Rs .1 M to Rs 2 M (PPRA website).

Print media optional.

Rs .5 M amended in 2006 as lowest financial limit for ad on

authority website (rule 42 clause b) subject to approval of

respective board of autonomous body.

15 and 30 days.

No time limit.

Exceptions in ad. 10

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Slide 11 Essentials of Public Procurement Rules

Pre-qualification (Rule-15)

How to determine price of pre-qualification documents?

Communication with pre-qualified and those who are not

qualified.

Communication on having credible reasons for or prima

facie evidence whether pre-qualified or not qualified.

Disqualification at any stage (Rule 17).

Blacklisting after adequate opportunity of being heard

(Rule 18). 11

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Slide 12 Essentials of Public Procurement Rules

Bid Security (Rule-25). Not exceeding 5% of the bid price.

Bid Validity (Rule-26). As agreed. Extension not more than of

original period.

Rejection of Bid (Rule-33). Upon request, grounds for rejection

be communicated but not required to justify those grounds.

Negotiations. With lowest bidder not allowed (Rule 40). Rule

being considered for amendment.

Single Stage – One / Two Envelope Procedures.

First Stage and Second Stage. Complex contracting.

Two Stage Two Envelope Bidding. Alternate technical

proposals are possible. 12

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22

Slide 13 Essentials of Public Procurement Rules

Performance Guarantee (Rule-39). 10% of the contract

amount.

Direct Contracting. Not available from alternate source,

OEM. Not more than three years. 15% repeat orders.

Negotiated Tendering. Dev / research projects etc. Reasons

to be recorded.

On Account Payments. 30 days.

Closing of Contract

Delivery Certificate.

Taking Over Certificate.

Defect Liability Certificate.

Maintenance Period.

Unsettled Claims. 13

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Slide 14 Essentials of Public Procurement Rules

Record of Procurement Proceedings. Minimum 5 years.

Public Access and Transparency.

Redress of Grievances by the Procuring Agency

Not later than 15 days after the announcement of bid

evaluation.

Committee investigation time 15 days.

Arbitration

Method of arbitration should be provided in the contract.

Should not in consistence with the laws of Pakistan.

14

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Slide 15

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Slide 16

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Slide 17

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Slide 18 Planning

18

Ideally, the beginning should be with the preparation of the

specifications (for goods and works) and terms of reference (for

services). This is really the beginning of the process and should

be calculated in such a manner that the completion of this stage

can be determined.

The preparation of specifications and terms of reference is crucial

and sometimes presents a bottleneck because only someone with

experience can ideally estimate the time it will take to prepare the

specifications or terms of reference of a particular requirement

due to its complexity and uniqueness.

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Slide 19 Planning

19

This is important because if this period is not calculated correctly

the whole plan can be thrown off. So carefully calculate this

period so that it encompasses the commencement and completion

of the specifications and terms of reference.

We know that very seldom are plans carried out strictly according

to what was foreseen and procurement plans are no exception.

This is primarily because when planning we are actually guessing

how much time things will take based on past experience and

given that there are uncertainties, any missed milestones can result

in delays in the plan.

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Slide 20

20

It’s important to keep delays in the execution of the procurement

plan to a minimum, because such delays can have an impact on

contract award and completion, which directly affects service

delivery. That’s why the periodic update of procurement plans

cannot be overstated.

Specification catalogue help in generating the demand / counter

check corrections where required. Therefore, the uniformity

prevails all over. It should be regularly updated with lead time

from demand to receipt of store.

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Slide 21

21

Placement of approximate budget against a project is essential for

procurement that’s why a word AFE (Approval for Expenditures)

is included in procurement planning.

For procurement against major / mega projects the planning has to

be at least a year ahead of actual procurement

Planning

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Slide 22

Procurement

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Slide 23 Sourcing

23

A procuring agency prior to the floating of tenders, invitation to

proposals or offers in procurement proceedings, may engage in

pre-qualification of bidders in case of services, civil works,

turnkey projects and in case of procurement of expensive and

technically complex equipment to ensure that only technically and

financially capable firms having adequate managerial capability

are invited to submit bids.

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Slide 24 Sourcing

24

A procuring agency while engaging in pre-qualification may take

into consideration the following factors, namely:-

Relevant experience and past performance.

Capabilities with respect to personnel, equipment, and plant.

Financial position.

Appropriate managerial capability.

Any other factor that a procuring agency may deem relevant,

not inconsistent with these rules.

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Slide 25 Sourcing

25

For pre-qualification of mega projects, elaborate criteria

has been set by PEC as well as various donors agencies.

One such example is of sample document formulized by

World Bank. The document comprised of two parts.

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Slide 26 Sourcing

26

PART 1 – PREQUALIFICATION PROCEDURES

Section I. Instructions to Applicants (ITA). This section

specifies the procedures to be followed by Applicants in the

preparation and submission of their Applications for Prequalification

(AFPs). Information is also provided on evaluation of AFPs.

Section II. Prequalification Data Sheet (PDS). This section

consists of provisions that are specific to each prequalification, and

supplements the information or requirements included in Section I,

Instructions to Applicants.

Section III. Qualification Criteria and Requirements. This

section contains the methods, criteria, and requirements to be used to

determine how Applicants shall be prequalified and later invited to

bid.

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Slide 27 Sourcing

27

Section IV. Application Forms. This section contains the forms

for the Application Submission Form and all the forms required to be

submitted with the Application.

Section V. Eligible Countries. This section states the country

eligibility policy and provides lists of ineligible countries.

PART 2. SERVICE REQUIREMENTS

Section VI. Scope of Services. This section includes a summary

description of the terms of reference of the services that are the

subject of this prequalification, as well as a summary description,

technical specifications and drawings of the system for which the

management services are being sought.

Annex: Sample Format of Invitation for Prequalification

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Slide 28 Sourcing

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Procurement Methods

Open Competitive Bidding (National and International). It should

be adopted as principal bidding method. The conditions between

national / international bidding do not change except more time is

required for international bidding.

Restricted or Limited Bidding. This method is adopted due in

special circumstances when time for the procurement is compressed.

Single Source / Propriety / Direct Contracting. It is only adopted

when only one supplier has the exclusive right to the manufacture of the

goods, carryout the work or performs the services to be procured and no

suitable alternative is available.

Request for Quotations (RFQ) / Shopping. This is also known as

“shopping” and is based on comparing price quotations obtained from

several suppliers, usually at least three, to ensure competitive prices.

Shopping method is appropriate for procuring readily available off-the-

shelf goods or standard specification commodities that are small in

value.

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Slide 29 Sourcing

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Methods of Selection and Employing Consultants. The procurement

of consultant services is a specialized form of procurement requiring

bidding procedures and documents which are very different to those for

standard goods and works. Method of Procurement of Consultancy

Services depends upon nature, size and complexity of works, goods or

other tasks for which Services are required. Following common methods

should be used considering quality, time and other aspects:-

Quality and Cost Based Selection (QCBS)

Quality Base Selection (QBS)

Fixed Budget Selection (FBS)

Least Cost Selection (LCS)

Single Source Selection

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Slide 30

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Slide 31 Tendering

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Company / firm name with logo if available

Tender description

Tender number

Bidding procedure

Percentage of earnest money

Tender collection start date

Tender collection end date

Tender submission date and time

Technical bid date / opening time

Commercial bid date / time to technically qualified bidder only

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Slide 32 Tendering

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Tender fee in form of PO / DD

Various documents required including taxation papers along with

the address and time to be deposited

Proof regarding past experience of similar works and financial

strength to accomplish the assigned task

Exact location to drop the tender

Additional notes if required

Minimum 15 days for local and 30 days for international tender

Depending upon the quantum of project it should have print /

electronic wide publicity

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Slide 33

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Slide 34

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Slide 35 Bid Evaluation

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Bid Opening Record

Bid Validity

Verification

Eligibility

Bid Security

Completeness of Bid

Major and Minor deviations

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Slide 36

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Slide 37 Contract Award

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Contract review is an essential step in the contracting process. It

provides for independent written advice on the acceptability of the

procurement process undertaken and the proposed commitment of

funds by the procurement unit or officer with the appropriate

delegated authority, through contracts or purchase orders

(awarding authority).

Award is the formal decision and approval to establish a contract,

e.g. services contract or purchase order, or an LTA, with a

successful supplier, based on independent review of the

procurement process within the limits of awarding authority. The

award phase marks the:-

• Successful conclusion of the procurement process

• Starting point for contract finalization and execution

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Slide 38

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Slide 39

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Slide 40 Contract Management

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Contract Management is a process that enables both parties (the

Service and the Supplier/Contractor) to ensure that a contract fully

meets their respective obligations as efficiently and effectively as

possible, in order to deliver the business and operational

objectives required from the contract as well as providing value

for money.

A contract is a legally binding agreement between two parties, it

can be as simple as buying something from a shop – you place the

order and the shop provides the goods, or it can become

progressively more complex. Essentially the two sides to the

agreement are the offer (returned tender) and the acceptance

(preferred supplier’s submission).

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Slide 41 Contract Management

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There are many post-contract issues that need to be dealt with,

monitored and resolved before the contract reaches its conclusion

including:-

Contract effectiveness.

Delivery and inspections of goods

Payments to the consultant, supplier or contractor.

Performance monitoring for services and works.

Contractual disputes.

Delays in performance.

Claims for damages.

Installation and commissioning of equipment.

Acceptance of deliverables.

Takeover of construction works.

Contract closure.

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Slide 42

Understanding the

Procurement Code

of Conduct

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Slide 43 Understanding the Procurement Code of Conduct

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Revealing confidential or “inside information” either directly or

indirectly to any bidder or prospective bidder.

Discussing a procurement with any bidder or prospective bidder

outside the official rules and procedures for conducting

procurements.

Favoring or discriminating against any bidder or prospective

bidder in the drafting of technical specifications or standards or

the evaluation of bids.

Destroying, damaging, hiding, removing, or improperly changing

any official procurement document.

Accepting or requesting money, travel, meals, entertainment,

gifts, favors, discounts or anything of material value from bidders

or prospective bidders.

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Slide 44 Understanding the Procurement Code of Conduct

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Discussing or accepting future employment with a bidder or

prospective bidder.

Requesting any other public servant or government official

representing the Company in procurement to violate the public

procurement rules or procedures.

Ignoring illegal or unethical activity by bidders or prospective

bidders, including any offer of personal inducements or rewards.

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Slide 45 Reasons / Measures for Preventing Corruption

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Impairs economic development.

Leads to economic waste, inefficiency and reduction in

productivity.

Generates administrative inefficiency and ineffectiveness.

Promotes nepotism.

Frustrates competent and honest suppliers/contractors.

To deter corruption in procurement it is necessary to:-

Perform internal audit to monitor the process.

Institute checks in the various stages of the procurement cycle.

Require strict observance of procurement regulations.

Disqualify bidders who engage in any form of canvassing.

Penalize all those found guilty, blacklisting errant suppliers,

and to sanction staff and procurement unit members by

disciplinary action.

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Slide 46

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Slide 47 Gaps in Procurement

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Competency and availability of requisite staff

Updated procurement manuals

Regular training

Specification and its updation including lead time calculation

Timely preparation of demands

Timely availability of budget

Comprehensive tendering

Unusual delays

Political / bureaucratic pressures

Weak M&E

Delayed payments

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Slide 48 Conclusion

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Slide 49

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Slide 50

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Slide 51

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Presentation on Financial Management

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Slide 1

• F I N A N C I A L F O R E C A S T I N G

• P R E P A R A T I O N O F B U D G E T E D F I N A N C I A L S T A T E M E N T S

• C A S H B U D G E T

• M A N A G E M E N T O F W O R K I N G C A P I T A L

Budgeting and Corporate Planning

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Slide 2

A T T H E E N D O F T H E L E C T U R E , T H E P A R T I C I P A N T S W I L L B E A B L E T O :• D E P A R T F R O M T R A D I T I O N A L C O N C E P T O F

B U D G E T I N G , • U N D E R S T A N D H O W C O R P O R A T E E N T I T I E S

P L A N F O R F U T U R E A N D A S S I G N F I N A N C I A L N U M B E R S T O T H E I R P L A N S ,

• U N D E R S T A N D H O W T O M A N A G E W O R K I N G C A P I T A L , A N D

• H O W T O P L A N C A S H R E C E I P T S A N D E X P E N D I T U R E .

Learning Objectives

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Slide 3 Corporate Planning

Corporate Planning is:

A multi-tiered approachthat represents a company's goals, objectives andfuture work activities.

The plan expresses the strategies, milestones anddesired outcomes for the company, alongwith progress review practices and changemanagement policies.

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Slide 4 Corporate Planning Process

Establishing Mission and Objectives:

Top management formulate policies and strategies and communicates them downward for implementation.

Preparation of mission (purpose of existence), goals and objectives (measureable targets).

Corporate image to the customers and provides direction for the employees.

Situation Analysis

Plan to achieve objectives in accordance to its current situation. The changes in the environment provide newer ways to reach them.

The organization conducts an environmental analysis to assess available opportunities and identify its limitations and capabilities.

Two types of environmental analysis are usually conducted by organizations: external and internal. External analysis comprises macro and micro aspects.

Macro environment analysis consists of analyzing political, economic, social and technological aspects. Micro environment analysis is the study of the industry in which the firm operates or is considering operating in.

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Slide 5 Corporate Planning Process …..Cont

Internal analysis is analyzing the organization's culture, structure, image, capacity, resources and access of key staff. Also the organization's position on the experience curve is calculated. The operational efficiency and capacity are measured. The firm's patents, market share, finances and contracts are studied.

With the external and internal analysis, the organization can conduct a SWOT analysis.

Strategy Formulation and Implementation: Three generic strategies that are considered while formulating strategy are cost leadership, differentiation and focus. Only one of the three should be used for any product.

Control: The implemented strategies are continuously considered and appraised. Modifications are made from time to time to avoid deviations on the plan. The standards of performance are set, performance is monitored and necessary action is taken to guarantee success.

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Slide 6 Budgeting

A budget is an allocation of money for some purpose Company budgets give financial expression to strategy, motivate managers to achieve commonly understood

targets and provide a coherent framework for the analysis of results.

Poorly conceived or inefficient budgeting processes do not stimulate achievement of targets and are of little value for operational management

Corporate budgets limit expenditures, predict income, profits, and returns on investment a year ahead.

Budgets have evolved into tools of control and are also used as a means of determining such rewards as profit-sharing and bonuses.

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Slide 7 Budgetary Process

A collective process in which operating units prepare their plans in conformity with corporate goals published by top management.

Each unit plan is intended to contribute to the achievement of the corporate goals.

Unit managers prepare projections of sales, operating costs, overhead costs, and capital requirements. They calculate operating profits and returns on the investment they intend to use.

The budget itself is the projection of these values for the next period. As part of this process, each unit presents its plans and budget to a reviewing upper management panel and may, thereafter, make whatever changes result from instructions from or negotiations with the higher level.

Budget approved by BoD becomes the road-map for operations in the coming year.

Budget can be revised through periodic reviews and also serves as a measure to judge performance

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Slide 8 Budget Types

Traditional budgeting: based on a review of historical performance and then the projection of such findings to the future with modifications. Inflation-adjusted cost trends, projected sales growth, new sales from planned new product introductions.

Zero-based budgeting: creation of a completely new budget from the ground up—as if no history existed. The operation must justify and document every item of expenditure and income anew. Brand-new operations will utilize zero-based methods.

Performance budgeting: the budget is fixed at the outset. The planning activity is to determine exactly what activities will be carried out using the allocated funds. Performance budgeting is sometimes used in the corporate setting when the advertising budget is arbitrarily set as such-and-such a percent to projected sales.

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Slide 9 Major Subsidiary Budgets

Operational budget - It forecasts and predicts yearly revenue and expenses for a business. This budget can be updated with actual figures on a monthly basis and then you can revise your figures for the year, if needed.

Cash budget - A cash budget details the amount of cash you collect and pay out. This is generally tallied on a monthly basis, but some businesses tabulate this weekly. In this budget, you track your sales and other receivables from income sources and contrast those against how much you pay to suppliers and in expenses. A positive cash flow is essential to grow your business.

Capital budget - The capital budget helps you figure out how much money you need to put in place new equipment or procedures to launch new products or increase production or services. This budget estimates the value of capital purchases you need for your business to grow and increase revenues.

Others include Sales Budget, production budget, raw material budget, labor and overhead budgets etc. in case of manufacturing units.

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Slide 10 Forecasting Income Statement

Major Items of Income Statement Sales: Simply multiply estimated unit sales by expected unit price for each

period. Or forecast the total market and the company’s market share in order to determine unit sales. Or use regression analysis to fit a trend line through historical data to forecast future unit sales.

Cost of Goods Sold is projected as a percentage of sales based on historical experience and/or expected direct unit production costs.

Operating Expenses: Identify categories of expense relevant to business (e.g. salaries, maintenance, depreciation,

utilities, marketing, rent, etc.). Some expense categories might be projected as a percentage of sales based on historical

experience and or budget targets. Others, such as utilities, might be based on an annual percentage increase. Depreciation expenses can be determined from depreciation schedules for existing assets

and assets to be acquired in the future. Future rental expenses might be projected based on existing rental or lease contracts.

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Slide 11 Forecasting Balance Sheet

Cash: Future end-of-period cash balances are normally projected on the cash flow statement or statement of changes in financial position.

Accounts Receivable: Once the sales forecast has been prepared on the income statement, assumptions can be made about when each month’s sales will be collected. The appropriate percentages for each business will vary depending upon such considerations as experience in collecting receivables and/or credit policy.

Inventory: Closing or ending inventory for each future balance sheet date is normally projected using the following equation: Closing Inventory = Opening Inventory + Additions to Inventory - Cost of

Goods Sold

Property: Any existing property owned by a company will be carried forward on projected future balance sheets at the historical cost of the land. If land acquisitions are planned in the future the future acquisition cost will have to be estimated and added to the value of any existing property from that point forward.

Plant and Equipment: Net value less future depreciation.

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Slide 12 Forecasting Balance Sheet (…contd)

Accounts Payable: Total purchases for the period can be converted to average purchases per day by dividing by the number of days in the period. The average purchases per day can then be multiplied by the average age of payables (based on supplier credit terms e.g. 30, 60 days etc.).

Short Term Debt: Short-term debt can be projected based on known future short term borrowing requirements. In the case of an operating line of credit, the balance owing at the end of each period can be determined form the cash budget. If the projected cash balance at the end of a period is positive, the balance owing on the line of is zero. If the projected cash balance were negative, the amount would be the projected balance owing on the line of credit.

Long-Term Debt: Projected long-term debt liability can be determined from loan amortization schedules for existing and planned future borrowings.

Shareholder’s Equity: Projected share capital will be based on any existing share capital that has been provided by investors in the company and any planned future equity infusions.

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Slide 13

Exercise

C A S H B U D G E T

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Slide 14

Management of Working Capital

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Slide 15 Working Capital

Working capital is operating liquidity available to a business, organization or other entity.

Along with fixed assets such as plant and equipment, working capital is considered a part of operating capital.

Gross working capital equals to current assets. Working capital is calculated as current assets minus current liabilities.

If current assets are less than current liabilities, an entity has a working capital deficiency, also called a working capital deficit.

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Slide 16 Working Capital Cycle

The working capital cycle (WCC) is the amount of time it takes to turn the net current assets and current liabilities into cash.

The longer the cycle is, the longer a business is tying up capital in its working capital without earning a return on it.

Companies strive to reduce their working capital cycle by collecting receivables quicker or sometimes stretching accounts payable.

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Slide 17 Working Capital Management

Decisions relating to working capital and short term financing are referred to as working capital management.

Managing the relationship between a firm's short-term assets and its short-term liabilities.

The goal of working capital management is to ensure that the firm is able to continue its operations and that it has sufficient cash flow to satisfy both maturing short-term debt and upcoming operational expenses.

A managerial accounting strategy focusing on maintaining efficient levels of both components of working capital, current assets and current liabilities, in respect to each other.

Working capital management ensures a company has sufficient cash flow in order to meet its short-term debt obligations and operating expenses.

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Slide 18 Factors of Working Capital Management

One measure of cash flow is provided by the cash conversion cycle—the net number of days from the outlay of cash for raw material to receiving payment from the customer.

Decisions relating to inventories, accounts receivable and payable, and cash are thus, inter-related.

Return on capital (ROC) increases with efficient working capital management.

Credit policy of the firm includes buying of raw material and selling of finished goods either in cash or on credit.

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Slide 19 Working Capital Management-Policies and Techniques

Cash management. Identify the cash balance which allows for the business to meet day to day expenses, but reduces cash holding costs.

Inventory management. Identify the level of inventory which allows for uninterrupted production but reduces the investment in raw materials—and minimizes reordering costs—and hence increases cash flow. Besides this, the lead times in production should be lowered to reduce Work in Process (WIP) and similarly, the Finished Goods should be kept on as low level as possible to avoid over production—see Supply chain management; Just In Time (JIT); Economic order quantity (EOQ); Economic quantity

Debtors’ management. Identify the appropriate credit policy, i.e. credit terms which will attract customers, such that any impact on cash flows and the cash conversion cycle will be offset by increased revenue and hence Return on Capital (or vice versa); see Discounts and allowances.

Short-term financing. Identify the appropriate source of financing, given the cash conversion cycle: the inventory is ideally financed by credit granted by the supplier; however, it may be necessary to utilize a bank loan (or overdraft), or to "convert debtors to cash" through "factoring".

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Slide 1

CORPORATE ENVIRONMENTHOW THE COMPANIES ARE FORMED?HOW THE COMPANIES ARE GOVERNED?HOW THE COMPANIES ARE MADE ACCOUNTABLE?

H U S S A I N S AQ I B

D E C 2 9 , 2 0 1 4

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Slide 2 LEARNING OBJECTIVES

At the end of the module, the participants will be able to understand:

• how corporate entities come into being,

• how these are organized and governed, and

• how the owners of a business exercise their control through their presence on the board of directors and audit committees.

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Slide 3 HOW THE COMPANIES ARE FORMED?

Companies are formed for varyingobjectives and by various individual andgroups. Consequently each company isestablished on a specific format withdifferent requirements of capital, businessregulations, liabilities and taxation. Aspecific form to establish a company ischosen keeping all these factors in view.

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Slide 4 FORMS OF BUSINESS ORGANIZATIONS

Sole Proprietorship: Business established by one person

Partnership: Business established and/or run by more than one person

Company: Business established and run by many. Also called

corporation or a joint stock company. Generally known as Limited Company (Ltd Co.) or a Limited Liability Company (llc). Shares are either held by a closed knit group (Private) or general public

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Slide 5 SOLE PROPRIETORSHIP

Advantages• Ease of formation and dissolution. As simple as printing up business

cards or hanging a sign announcing the business. Taking work as a contract carpenter or freelance photographer, for example, can establish a sole proprietorship. Likewise, a sole proprietorship is equally easy to dissolve.

• Low start-up costs and low operational overhead.

• Ownership of all profits.

• Sole Proprietorships are typically subject to fewer regulations.

• No corporate income taxes. Any income realized by a sole proprietorship is declared on the owner's individual income tax return.

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Slide 6 SOLE PROPRIETORSHIP

Disadvantages• Unlimited liability. Owners are personally responsible for the

obligations of the business, including actions of any employee representing the business.

• Limited life. In most cases, if a business owner dies, the business dies as well.

• It may be difficult for an individual to raise capital. It's common for funding to be in the form of personal savings or personal loans.

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Slide 7 PARTNERSHIP

Advantages• Synergy. There is clear potential for the enhancement of value resulting

from two or more individuals combining strengths.

• Relatively easy to form.

• Partnerships may be subject to fewer regulations than corporations.

• There is stronger potential of access to greater amounts of capital.

• No corporate income taxes. Partnerships declare income by filing a partnership income tax return. Yet the partnership pays no taxes when this partnership tax return is filed. Rather, the individual partners declare their pro-rata share of the net income of the partnership on their individual income tax returns and pay taxes at the individual income tax rate.

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Slide 8 PARTNERSHIP

Disadvantages• Unlimited liability. General partners are individually

responsible for the obligations of the business, creating personal risk.

• Limited life. A partnership may end upon the withdrawal or death of a partner.

• There is a real possibility of disputes or conflicts between partners which could lead to dissolving the partnership. This scenario enforces the need of a partnership agreement.

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Slide 9 COMPANY

• A legal entity doing business, and is distinct from the individuals within the entity.

• Public companies are owned by shareholders who elect a board of directors to oversee primary responsibilities.

• Along with standard, for-profit corporations, there are charitable, not-for-profit corporations.

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Slide 10 COMPANY

Advantages• Unlimited commercial life. The company is an entity of its

own and does not dissolve when ownership changes.

• Greater flexibility in raising capital through the issue of shares.

• Ease of transferring ownership by selling shares.

• Limited liability. This limited liability is probably the biggest advantage to organizing as a company. Individual owners in companies have limits on their personal liability. Even if a company is sued for billions of dollars, individual shareholder's liability is generally limited to the value of their own stock in the company.

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Slide 11 COMPANY

Disadvantages• Regulatory restrictions. Companies are more closely monitored

by governmental agencies. Complying with regulations can be costly.

• Higher organizational and operational costs. Companies have to file articles of incorporation with the appropriate state authorities. These legal and clerical expenses, along with other recurring operational expenses, can contribute to budgetary challenges.

• Double taxation. Companies declare and pay taxes on the net income of the company, which they pay through their corporate income tax returns. If the corporation also pays out dividends to individual shareholders, those shareholders must declare that dividend income as personal income and pay taxes at the individual income tax rates. Thus, the possibility of double taxation.

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Slide 12 HOW COMPANIES ARE RUN?-CORPORATE GOVERNANCE

• Corporate governance is "the system by which companies are directed and controlled" (Cadbury Committee, 1992).

• It is the framework by which the various stakeholder interests are balanced,

• It is the relationships among the management, Board of Directors, controlling shareholders, minority shareholders and other stakeholders.

• Corporate governance also provides the structure through which the objectives of the company are set, and the means of attaining those objectives and monitoring performance are determined.

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Slide 13 ELEMENTS OF THE SYSTEM OF CORPORATE GOVERNANCE

• All shareholders (AGM) take key decisions and entrust the functions to run a company to Board of Directors. AGM is like a Parliament.

• Board of Directors is appointed by majority of shareholders in a democratic manner. It sets out company’s objectives and oversees company’s management. It can be equated with the Cabinet.

• Management is responsible to run the company efficiently and achieve the objectives set out by the Board. It can be roughly equated with bureaucracy.

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Slide 14 SEPARATION OF OWNERSHIP AND CONTROL- AGENCY THEORY

• The corporation, in contrast to a partnership, separates ownership from operational control - this concept is, of course, fundamental to any definition of corporate governance and is commonly referred to as the agency issue, or Agency Theory.

• It is this separation which creates the need for systems of independent monitoring and control. Historically, it was the freedom that this separation created to take much bigger risks in order to expand that prevented for so long the permission of such organizations to exist, with the potential dangers it implied. And it is this freedom which has required mechanisms to be constructed to try and prevent it being abused.

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Slide 15 PRINCIPLES OF CORPORATE GOVERNANCE

• Protection of shareholders’ rights: the protection of shareholders and maintaining investor confidence at all times in way of ensuring the continuous inflow of needed capital.

• Equitable treatment of shareholders: the equitable treatment of all equity investors, including minority shareholders.

• Protection of stakeholders’ rights: the skillful consideration and balancing of the interests of all stakeholders, including employees, customers, partners, and the local community.

• Accurate disclosure of information: the accurate and timely disclosure of clear, consistent, and comparable information in good times and bad times.

• Diligent exercise of board responsibilities: Board elections should be totally free from political interference and board members should exercise their responsibilities diligently and independently.

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Slide 16 FUNCTIONS OF BOARD OF DIRECTORS

• Recruit, supervise, retain, evaluate and compensate the manager.

• Provide direction for the organization.

• Establish a policy based governance system.

• Govern the organization and the relationship with the CEO. Another responsibility of the board is to develop a governance system. The governance system involves how the board interacts with the general manager or CEO.

• Fiduciary duty to protect the organization’s assets and member’s investment.

• Monitor and control function and hiring auditor.

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Slide 17 CORPORATE ACCOUNTABILITY

• A Corporation is accountable to its Board of Directors, to its shareholders and stakeholders in a variety of was. All the stakeholders, BoD, AGM and the government (in case of public sector entities) satisfy themselves through the auditors that a company’s management is working to achieve the corporate objectives.

• The auditors are appointed by the stakeholders; in case of internal audit, the auditors are appointed by the Board, in case of external audit the auditors are appointed by the shareholders through Annual General Meeting (AGM) and in case of Government Audit, the Auditor-General is appointed by the President under the Constitution.

• Reports of internal audit are used by the Board, that of external audit by the shareholders and also by the authorities and AG report by the Parliament.

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Slide 18 INTERNAL AUDIT

• It is concerned with evaluating and improving the effectiveness of risk management, control and governance processes

• Internal auditors work with management to systematically review systems and operations.

• internal auditors work across all areas of an organisation.

• Internal audit reports are presented to the CEO and board (via the audit committee) as they provide an independent viewpoint on the extent to which an organisation is poised for success and advice on areas for improvement.

• External auditors focus on the accuracy of the annual report and financial statements whereas the internal auditor has a wide reaching brief which considers anything which might be important to an organisation’s success.

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49

Slide 19 EXTERNAL AUDIT

• An external audit is an independent examination of the financial statements prepared by the organisation. It is usually conducted for statutory purposes (because the law requires it).

• An audit results in an audit opinion about whether the financial statements give a ‘true and fair’ view of the state of affairs of the organisation and operations for the period.

• Auditors are appointed by the Shareholders (or Annual General Meeting) or by a donor for a special audit. They are independent of the organisation engaging them.

• The purpose of external audit is to verify that the annual accounts provide a true and fair picture of the organisation’s finances; and that the use of funds is in accordance with the aims and objects as outlined in the constitution.

• Auditors test the validity of a sample of transactions and results rather than vigorously checking everything.

• An audit results in a report which gives an ‘audit opinion’ about whether the financial statements give a ‘true and fair’ view of the state of affairs of the organisation and operations for the period.

• ‘True’ means that the transaction did take place and that an asset exists. ‘Fair’ means that a transaction is fairly valued and that assets and liabilities are fairly stated.

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Slide 20 GOVERNMENT AUDIT

• Audit of public corporations established by the Federal or provincial governments is the statutory obligation of the Auditor-General of Pakistan.

• Under Article 170 of the Constitution, audit of the accounts of the Federal and of the Provincial Governments and the accounts of any authority or body established by, or under the control of, the Federal or a Provincial Government shall be conducted by the Auditor-General, who shall determine the extent and nature of such audit.

• Auditor-General is appointed by the shareholders (general public) represented by the President,

• Auditor-General submits his reports to the shareholders represented by the Parliament (Public Accounts Committee)

• Auditor-General is independent of executive branch of the government whose accounts he audits and he is also independent of the accounting function.

• Auditor-General has full powers to develop audit methodologies, criteria and extent of audit.

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50

Slide 1

Financial Analysis• Use of financial analysis• Financial ratios-profitability, liquidity, activity, leverage• Capital budgeting and appraisal of investment decisions • Financial analysis of different companies in power sector

(Case study)

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Slide 2

Learning Objectives

At the end of the module, the participants will be able to:

Understand the use of financial analysis

Undertake ratio analysis themselves through a case study.

Will also understand the way investment decisions are appraised.

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Slide 3

Why Financial Analysis is important?

Examining historical data to evaluate financial health of a company.

A non-finance manager can read through the financial information for managerial decision-making.

Understanding how accounts relate to one another is part of financial analysis.

Using numerical data in statements to uncover patterns of activity.

Financial analysis uses three main sources of financial information: balance sheet, income statement and statement of cash flows

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51

Slide 4

Why Financial Analysis is important? – Balance Sheet

The main elements of the balance sheet are assets and liabilities.

Both the total amount of assets and the makeup of asset accounts are of interest to financial analysts.

Current Liabilities are important to financial analysts because businesses have same obligation to pay their bills regularly as individuals, while business income tends to be less certain.

Long-term liabilities are less important to analysts, since they lack the urgency of short-term debts, though their presence does indicate that a company is strong enough to be allowed to borrow money.

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Slide 5

Why Financial Analysis is important? – Income Statement

Income statement provides information about a company's performance over a certain period of time.

Although it does not reveal much about the company's current financial condition, it does provide indications of its future viability.

The main elements of the income statement are revenues earned; expenses incurred, and net profit or loss.

Revenues consist mainly of sales, though financial analysts may also note the inclusion of royalties, interest, and extraordinary items. Likewise, operating expenses usually consists primarily of the cost of goods sold, but can also include some unusual items. Net income is the "bottom line" of the income statement. This figure is the main indicator of a company's accomplishments over the statement period.

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Slide 6

Why Financial Analysis is important? – Cash Flow Statement

Statement of cash flows focuses only on cash and shows exactly how much actual money the company has generated.

Cash flow statements show how companies have performed in managing inflows and outflows of cash.

It provides a sharper picture of a company's ability to pay bills, creditors, and finance growth better than any other one financial statement.

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Slide 7

Measures of Financial Health

Liquidity: Availability of cash and other assets to cover current liabilities. Liabilities are fixed but income is uncertain.

Leverage: This is the extent to which a company has depended upon borrowing. It is reviewed closely by both bankers and investors. A high leverage ratio may increase a company's exposure to risk and business downturns, but along with this higher risk also comes the potential for higher returns.

Profitability: Management's performance in using the resources of a business. Many measures of profitability involve the financial return on the money invested. Many other factors can influence profitability measures, including changes in price, volume, or expenses, as well the purchase of assets or the borrowing of money.

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Slide 8

Most Commonly Used Financial Ratios

Current ratio: to measure if the Company’s current assets are enough to pay-off its current liabilities. It is calculated by dividing current assets with current liabilities. (Current Assets/Current liabilities)

Quick ratio or Acid-test ratio: Sometimes all the current assets cannot be easily liquidated to payoff current liabilities. In that case quick ratio or acid-test ratios are calculated which includes only quick assets like cash or cash equivalent. [(Current assets-inventory)/Current liabilities].

Interest coverage ratio: This ratio shows if the business is making enough earnings to pay off its interest expenses. (Earnings before interest and taxes/interest expense). A ratio under 1 means that the company is having problems generating enough cash flow to pay its interest expenses. Ideally the ratio should be over 1.5.

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Slide 9

Most Commonly Used Financial Ratios

Gross profit margin: To assess financial health by revealing the proportion of money left over from revenues after accounting for the cost of goods sold. Gross profit margin serves as the source for paying additional expenses and future savings. (Gross profit/Sales)

Net profit margin: A ratio of profitability calculated as net income divided by revenues, or net profits divided by sales. It measures how much out of every dollar of sales a company actually keeps in earnings. (Net profit/Sales)

Debt/Equity Ratio: A measure of a company's financial leverage calculated by dividing its total liabilities by stockholders' equity. It indicates what proportion of equity and debt the company is using to finance its assets. (Total liabilities/Equity). A high debt/equity ratio generally means that a company has been aggressive in financing its growth with debt. This can result in volatile earnings as a result of the additional interest expense.

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53

Slide 10

Most Commonly Used Financial Ratios

Working Capital: It is a measure of both a company's efficiency and its short-term financial health. The working capital is calculated as: Working capital=Current assets-current liabilities. The working capital ratio (Current Assets/Current Liabilities) indicates whether a company has enough short term assets to cover its short term debt.

Average collection period: The approximate amount of time that it takes for a power company to collect its bills from its customers. It is calculated as:

Average Collection Period= Days X Trade debts/SalesWhere:Days = Total amount of days in periodTrade debts = Average amount of trade debtsCredit Sales = Total amount of billing during period

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Slide 11

Analysis of Financial Statements

Case Study of Kot Addu Power Company Ltd

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Slide 12

Capital Budgeting and Investment Analysis

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Slide 13

Capital Budgeting

Long term planning for replacement of an old inefficient equipment and /or additional equipment or physical plant when growing business conditions warrant.

Capital budgeting will determine when the organization is able to afford the purchase of the equipment.

Capital budgeting involves setting aside moneys each year for large investments that need to be made.

Please keep in mind that: Capital is always limited Money borrowed for capital expenditures will cost more

money Today’s dollar is worth one dollar-plus, in the sense that it

can be held in a bank account and draw interest but tomorrow’s dollar will probably be worth one dollar-minus

money assigned to capital expenses may sometimes be out to different, more productive uses

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Slide 14

Appraisal of Capital Budgeting-Techniques

Pay back period: This works on the length of time it will take to recover the cost of the purchase from earned net income (after taxes).

Net Present Value: This is preferable to the payback period method because it recognizes that, over time, the value of money depreciates (in the face of inflation).

Internal Rate of Return: This takes into account present value like NPV.

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Slide 15

Exercise Capital Budgeting

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55

Slide 1

Pricing decisions and Power Sector Regulatory

Framework• Various cost components of electricity tariff• Tariff-setting guidelines and role of NEPRA

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Slide 2

Tariff Determination Process

The tariff setting process involves the following steps (Government of Pakistan, 2013): DISCOs send their tariff proposals to NEPRA justifying

their costs and revenue requirements, NEPRA sets tariffs for various category of consumers

for each DISCO based on its own assessment of costs and revenue requirements which can differ from the ones provided by DISCOs, and communicates it to the Ministry of Water and Power (MoWP) with the recommendation to notify the tariff,

The MoWP notifies a tariff schedule for the different categories of consumers, which is common across all DISCOs.

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Slide 3

Cost components of tariff

NEPRA takes into account following cost components of a DISCO: Power purchase price (PPP): Cost at which a DISCO is

projected to purchase power. Includes generation cost and cost of transmission by (NTDC) of the total power that a DISCO is projected to purchase during the year.

Net distribution margin. Difference between gross distribution margin and ‘other income’ of DISCOs. Gross margin consists of O&M cost, depreciation and return on asset base of DISCOs. ‘Other income’ includes amortization of deferred credit, meter and rental income, late payment surcharge, profit on bank deposit, sale of scrap, income from non-utility operations and commission on PTV fees and miscellaneous.

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Slide 4

Cost components of tariff

Prior year adjustment: Each year there is an adjustment for previous year which is built into tariffs for that year. ◦ The ‘shortfall’ in the projected and the regulated-approved

actual costs in year is recovered by including them in the tariff for period. This adjustment is to account for

◦ (i) the difference between the projected and actual electricity units purchased by DISCOs from NTDC at notified tariffs,

◦ (ii) the difference between the projected and actual distribution margins, (iii) the difference between actual and notified previous year adjustment, (iv) difference between projected and actual ‘other income’, and

◦ (v) the difference between the projected and actual consumption mix.

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Slide 5

Tariff determination by NEPRA

NEPRA determines an average tariff after including all the cost components and dividing it by projected sales.

The projected sales figure takes into account the transmission and distribution losses of the DISCOs.

NEPRA then approves different tariff schedules for different category of consumers: residential, commercial, industrial and agricultural.

There are also consumers who buy in bulk for further distribution. Each category of consumers are further distinguished by load requirement and offered separate rates. Rates are also distinguished by time of use (peak and off-peak).

The tariffs determined by NEPRA are reference tariffs subject to monthly revision to adjust for difference in actual fuel cost component of PPP from the reference fuel cost, and subject to quarterly revision to adjust for: (i) capacity and transmission charges, (ii) impact of T&D losses on all the components of PPP, (iii) impact of extra or lesser purchases of units on account of PPP, and (iv) changes in variable cost component of PPP from the reference cost.

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57

Slide 1

The Language of BusinessAccounting Concepts

Income StatementBalance Sheet

Statement of Cash-flows

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Slide 2

At the end of the module, the participants will be able to understand:

The language of business,

Financial statements, and

Will have developed sensitiveness to decisions impacting the financial statements.

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Slide 3

Accounting: It is a systematic process of identifying, recording, measuring, classifying, verifying, summarizing, interpreting and communicating financial information. It reveals profit or loss for a given period, and the value and nature of a firm's assets, liabilities and owners' equity.

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58

Slide 4

Accruals: revenue and expenses are recorded when they occur and not when the cash is received or paid out;

Consistency: once an accounting method has been chosen, that method should invariably be used unless there is a sound reason to do otherwise;

Going concern: the business entity for which accounts are being prepared is in good condition and will continue to be in business in the foreseeable future;

Prudence concept: revenue and profits are included in the balance sheet only when they are realized (or there is reasonable 'certainty' of realizing them) but liabilities are included when there is reasonable 'possibility' of incurring them.

Accounting equation: total assets equal total liabilities and owners' equity;

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Slide 5

Accounting period: financial records pertaining only to a specific period are to be considered in preparing accounts for that period;

Cost basis: asset value recorded in the account books should be the actual cost paid, and not the asset's current market value;

Entity: accounting records reflect the financial activities of a specific business or organization, not of its owners or employees;

Full disclosure: financial statements and their notes should contain all relevant data;

Lower of cost or market value: inventory is valued either at cost or the market value (whichever is lower);

Matching: transactions affecting both revenues and expenses should be recognized in the same accounting period;

Materiality: minor events may be ignored, but the major ones should be fully disclosed;

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Slide 6

A financial statement (or financial report) is a formal record of the financial activities of a business, person, or other entity. Relevant financial information is presented in a structured manner and in a form easy to understand. Following are most common financial statements:

Income Statement or Profit and Loss Account

Balance Sheet

Statement of Cash-flows

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Slide 7

Monthly and/or annually

Reports earnings by stating all relevant income and all expenses that have been incurred to generate that income.

It's a scorecard on the financial performance of the company that reflects when sales are made and expenses are incurred.

It draws information from the various financial models such as revenue, expenses, capital (in the form of depreciation) and cost of goods.

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Slide 8

Income includes all the income generated by the business.

Cost of goods includes all the costs related to the sale of products in inventory.

Gross profit margin is the difference between revenue and cost of goods.

Operating expenses include all overhead and labor expenses associated with the operations of the business.

Total expenses are the sum of cost of goods and operating expenses.

Net profit is the difference between gross profit margin and total expenses. The net income depicts the business' debt and capital capabilities.

Depreciation reflects the decrease in value of capital assets used to generate income. It's also used as the basis for a tax deduction and an indicator of the flow of money into new capital.

Income before interest and taxes shows the capacity of a business to repay its obligations.

Interest includes all interest payable for debts, both short-term and long-term and taxes include all taxes on the business.

Net profit after taxes shows the company's real bottom line.

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Slide 9

Accounting equation: Asset=Liabilities+ Owners’ Capital All business assets are financed either from owners’ capital

(shareholders’ equity) or borrowed capital (liabilities) or both. Therefore, assets must equal shareholders’ equity and liabilities.

The balance sheet presents financial position at the end of a specified date.

Creditors can see from BS what a company owns as well as what it owes to other parties as of the date indicated in the heading.

Others who would be interested in the balance sheet include current investors, potential investors, company management, suppliers, some customers, competitors, government agencies, and labor unions.

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Slide 10

Assets: Resources acquired through transactions, and have future economic value that can be measured and expressed in dollars. Also costs paid in advance that have not yet expired. Cash, Temporary Investments, Accounts Receivable, Inventory, Supplies, Prepaid Insurance, Land, Buildings, Equipment, Goodwill, etc. Assets can be classified as current assets and fixed assets.Liabilities: Obligations of the company; amounts owed to creditors for a past transaction and they usually have the word "payable" in their account title. Along with owner's equity, liabilities can be thought of as a source of the company's assets. They can also be thought of as a claim against a company's assets. Liabilities also include amounts received in advance for future services. Notes Payable, Accounts Payable, Salaries Payable, Interest Payable, Other Accrued Expenses Payable etc. Liabilities are usually classified as Current Liabilities and Long Term Liabilities.Shareholders’ (or Owners’) Equity: Owner's Equity, like liabilities, can be thought of as a source of the company's assets. Owner's equity is sometimes referred to as the book value of the company, because owner's equity is equal to the reported asset amounts minus the reported liability amounts. Owner's equity may also be referred to as the residual of assets minus liabilities. These references make sense if you think of the basic accounting equation:

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Slide 11

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Slide 12

Cash Flow Statement, presents the movement in cash and bank balances over a period. The movement in cash flows is classified into the following segments:

Operating Activities: Represents the cash flow from primary activities of a business.

Investing Activities: Represents cash flow from the purchase and sale of assets other than inventories (e.g. purchase of a factory plant)

Financing Activities: Represents cash flow generated or spent on raising and repaying share capital and debt together with the payments of interest and dividends.

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Slide 13

Managers’ business decisions often result in transactions that affect the financial statements. For example, decisions to expand the number of stores, advertise a new product, change an employee benefit package, and invest excess cash would all affect the financial statements.

Sometimes these decisions have unintended consequences as well. The decision to purchase additional inventory for cash in anticipation of a major sales initiative, for example, will increase inventory and decrease cash. But if there is no demand for the additional inventory, the lower cash balance will also reduce the company’s ability to pay its other obligations.

Because business decisions often involve an element of risk, managers should understand exactly how transactions impact the financial statements. The process for determining the effects of transactions is called transaction analysis.

In addition to business decisions, even recording transactions and their (mis)classification can have adverse impact on a company’s financial statement.

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62

Presentation on Human Resource Management

63

Slide 1 Conflict Management

At

WASC, Islamabad.

Senior Management Course.

Presented by :-

Syed Hussain Haider,

• Management Consultant/Associate Professor

• Group Head Akhuwat Education Services

• Project Director Akhuwat University

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Slide 2

•Common themes

oPerception of conflict

oOpposition or incompatibility

oInteraction

“ A process that begins when one party perceives that another party has negatively affected, or is about to negatively affect, something the first party cares about”

Definition of Conflict

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Slide 3

•Conflict

Two or more competing, often incompatible, responses to a single event

Defining Conflict

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Slide 4

*Functional vs. Dysfunctional

Functional vs. Dysfunctional

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Slide 5

Consequences of Conflict

DYSFUNCTIONAL

Coalitions, Isolation, & lower participation

Gatekeeping

Deception

Lowered satisfaction

Lowered productivity

Compliance reliance

FUNCTIONAL

Cohesion

Greater motivation

Better problem solving

Goal attainment

Benefits for others

Reality adjustment

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Slide 6 Types of Conflict

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Slide 7

*Differentiate between symptoms and causes

*Requires value-system definition

*Conflict often arises because people hold different values

*A precondition to effective conflict management

Identifying Conflict

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Slide 8

*Conflict must be located before actual management can begin.

*Locating conflict is similar to problem identification.

Locating Conflict

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Slide 9

*Intrapersonal

*Interpersonal

*Intragroup

*Intergroup

*Intraorganizational

*Interorganizational

Conflict Locations

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Slide 10 Conflict and Unit Performance

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Slide 11

•Competing for scarce resources

•Lack of information sharing

•Lack of clear direction

•Others working on same issue

•Lack of buy-in with recommendations

Causes of Team Conflict:

External Issues

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Slide 12

•Performance issues

Behavior problems(absenteeism, late work, not doing what promised)

Work quality problems

Causes of Team Conflict

Team Member Issues

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Slide 13

•Interaction/Communication Issues

*Schedule conflicts

*One member taking over

*Conflict between members

*Disagreeing over responsibilities

*Differing values, attitudes, or personalities

Causes of Team Conflict:

Team Member Issues

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Slide 14 Conflict Management Styles

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Slide 15

•Use compromise

*When goals are important but not worth the effort/disruption of more assertive approach

•Use collaboration

*When concerns are too important to be compromised

*When objective is to merge insights, gain commitment

*When have the time

•Use avoidance

*When an issue is trivial

*To temporarily delay, allow emotions to cool

•Use accommodation

*When you find you are wrong

*As a favor, build relationship

•Use competition

*When quick, decisive action vital

*When don’t trust opponent

Which Management Style Is Best?

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Slide 16

•Focus on compromising, collaborating styles

•Focus on (superordinate) shared goals requiring cooperation

•Use communication skills

•Use problem solving/ decision-making skills

• Expansion of resources

• Smoothing

• Altering human variable

• Altering structural variables

• Bringing in outsiders

• Restructuring the organization

• Appointing a devil’s advocate

•Authoritative command

Conflict Management Techniques

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Slide 17

•Some tactics can be used in either situation, but certain elements of third-party intervention are distinctive:

*Collaboration

*De-escalation

*Facilitation

Strategy for Managing Conflict

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Slide 18

•Focus and contain conflict

•Control levels of threat

•Clarify management policies on communication

• Identify conflict early

•Balance dependencies

•Evaluate motivational preference

•Use appropriate strategies

Tactics for Managing Conflict

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Slide 19

•Are you highly competitive?

*You might be a gaming manager.

•Characteristics:

*Competitive

*Conflict strategy is win-lose

*Clear distinctions between supervisors and subordinates

*Driver social style - pushy, severe, tough, strong-willed

What Kind of Manager Are You?

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Slide 20

•Are you overly sensitive?

*You might be a tentative manager.

•Characteristics:

*Desire to keep people happy

*Conflict strategy is appeasement

*Negatively view conflict

*Amiable social style

What Kind of Manager Are You?

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Slide 21

•Are you a performer?

*You might be an idealisticmanager.

•Characteristics:

*Believes every problem has solution

*Conflict Strategy is win-win

*Endeavor to be an active leader

*Expressive social style: manipulative, excitable, friendly, a bit dramatic

What Kind of Manager Are You?

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Slide 22

•Are you adaptive?

*You might be a versatile manager.

•Characteristics:

*Possess ability to adapt to others

*Conflict strategy varies depending on situation

*Multidimensional thinkers

*Tolerant of ambiguity

*Flexible

What Kind of Manager Are You?

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Slide 23

Q & A

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71

Slide 1 Leadership Development

At

WASC, Islamabad.

Senior Management Course.

Presented by :-

Syed Hussain Haider,

• Management Consultant/Associate Professor

• Group Head Akhuwat Education Services

• Project Director Akhuwat University

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Slide 2

Why should you care?

How has it been done?

What is state of the art?

What are the barriers?

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Slide 3

“The primary limiting factor on our organization is having enough creative leaders on our team.”

Why should you know something about leadership development?

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Slide 4

•Almost every major corporation has some systematic effort to develop leaders.

• Some companies have made leadership development efforts a key strategic asset.

•You will rarely hire well-developed leaders, early in their careers.

Why should you know something about leadership development?

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Slide 5

•Can use leadership development to communicate values and expectations.

•Some research has suggested that the base rate for flawed leaders is 50-75%.

•Results from a number of surveys indicate that the “boss” is the worst part of many people’s jobs.

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Slide 6

• Some guy gets noticed

•A senior leader says “Hey, we should develop this guy!”

•Call HR.

•The senior leader touts the younger guy to other senior leaders

•Other leaders repeat the tales

Traditionally, leadership

Development has worked like this...

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73

Slide 7 •They call it development.

•The guy gets promoted.

•The guy either succeeds or fails.

•Along the way, he develops other leaders in his own image.

•Etc….

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Slide 8

• Systematic error

•Errors are often detected only late in the game

•No definition of leadership

•White males are over-represented; other groups are under-represented

•No distinction between management and leadership

•Off-the-shelf tools not linked to the business

•Rewards typically linked only to financial results

So, what’s wrong with that?

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Slide 9

“Develop leaders to do what?

A more thoughtful approach…

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74

Slide 10

Starting

Creators

Attract & staff

Builders

Fill key gaps

Growing

Strategists

Invest selectively

Maturing

Renewing

Transformers

Re-seed talent base

Organization Life Cycle

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Slide 11

Vision

Values

Strategies

Organization

Competencies & Capabilities

Leadership Competencies

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Slide 12

Motivation/ambition/achievement orientation

Cognitive abilities, especially analytical reasoning ability and conceptual thinking ability

Administrative skills

Communication skills

Interpersonal skills

Leadership skills (e.g., performance management)

Adjustment/maturity/self-control

Industry/function-specific knowledge & skills

Research suggests…

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75

Slide 13

•Desire to lead

• Initiative

• Upbeat

•Confident

• Energy

• Even tempered

•Persistent

• Honest

• Spontaneous

• Trustworthy

• Socially sensitive

• Intelligent

• Resourceful

• Emotionally stable

• Agreeable/Likable

Effective vs. Ineffective Leaders

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Slide 14

Build vs. Buy

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Slide 15

Motivation Intelligence Personality

Experience Knowledge

Competencies

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76

Slide 16

• Vision, strategy, & values

• Organization competencies

• Short-term leadership needs

• Long-term leadership needs

• Define and validate leader competencies

• Hire help and decide how to measure

• Learning tools based on competencies

Process

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Slide 17

So, how do you develop leaders?

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Slide 18

•Multi-modal and interactive

•Practice

• Feedback loops

•Mentoring/coaching relationships

• Seeing implications

•Exploring

Adults are active learners…

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77

Slide 19

• Put development in a career context

• Use assessment

• Focus on strengths

• Focus on development needs

• Encourage risk taking

• Be specific; What will s/he do differently?

•Engage the boss

• Build in accountability

Individualize Your Efforts

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Slide 20

Remember the 80-20 Rule

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Slide 21

COMPETENCIES

Multi-

Source

FeedbackDevelopmental

Assignments

Strategic

Initiative

Teams

Action

Learning

Workshops

Coaching

and

Mentoring

External

Education

Self-

Development

ResourcesCore

Curriculum

Talent Development Tactics

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78

Slide 22

COMPETENCIES

Multi-

Source

FeedbackDevelopmental

Assignments

Strategic

Initiative

Teams

Action

Learning

Workshops

Coaching

and

Mentoring

External

Education

Self-

Development

ResourcesCore

Curriculum

Key Talent

Use the Portfolio Method

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Slide 23

COMPETENCIES

Multi-

Source

FeedbackDevelopmental

Assignments

Strategic

Initiative

Teams

Action

Learning

Workshops

Coaching

and

Mentoring

External

Education

Self-

Development

ResourcesCore

Curriculum

Newer Talent

Use the Portfolio Method

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Slide 24

COMPETENCIES

Multi-

Source

FeedbackDevelopmental

Assignments

Strategic

Initiative

Teams

Action

Learning

Workshops

Coaching

and

Mentoring

External

Education

Self-

Development

ResourcesCore

Curriculum

Newest Talent

Use the Portfolio Method

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79

Slide 25

COMPETENCIES

SELECTION

APPRAISAL

& FEEDBACKRECRUITING

REWARDS

LEARNING

ORG./WORK

DESIGN

RETENTION

Integrate your efforts

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Slide 26

Arrogance

The single greatest barrier to leadership development is…

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Slide 27

•Money

• Senior leaders

• Difficult to measure return

•You will sometimes fail

• People forget stuff

• Some will leave your Organization

Other Barriers…

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80

Slide 28

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Slide 29

• Communication Skills “ Language is the key for the whole situation”

• Motivation to learn “Willingness to learn, Understand difference between people”

• Flexibility “ Global leader are force to deal with different business models in different countries”

• Open Mindedness “Always listen and absorb ideas and opinions”

• Respect for others “Respect of people in different social levels”

• Sensitivity “Doing it in the global world requires a huge shot of patience, understand the barriers, different economics, languages and cultures”

In the End

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Slide 30

Q & A

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81

Slide 1 Performance Management

At

WASC, Islamabad.

Senior Management Course.

Presented by :-

Syed Hussain Haider,

• Management Consultant/Associate Professor

• Group Head Akhuwat Education Services

• Project Director Akhuwat University

___________________________________

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Slide 2

Definition

A process or set of processes for establishing shared understanding about what is to be achieved, and managing and developing people in a way which increases the probability that it will be achieved in the short and longer term.

Overall aim

To establish a culture in which individuals and groups take responsibility for the continuous improvement of business processes, and of their own skills and contributions.

Performance Management

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Slide 3

Strategic

Administrative

Informational

Developmental

Organizational maintenance

Reporting

Purposes of PM Systems

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82

Slide 4 Performance Management

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Slide 5

*Communication of a vision of objectives and values to all employees

*Setting departmental and individual performance targets linked to business objectives

*Regular performance reviews throughout the year

*Formal staff appraisal using one or more of the following:

competencies

objectives

skills acquisition

accountabilities

output levels

self assessment

The basics of performance Management I

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Slide 6

*Performance related pay or performance related bonuses

*A thorough training and development system to address identified training needs

*Career counselling

*Organisational management reviews

The basics of performance Management II.

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83

Slide 7 An Ideal PM System: 14 # Characteristics

1. Congruent with organizational strategy

2. Thorough

3. Practical

4. Meaningful

5. Specific

6. Identifies effective/ ineffective performance

7. Reliable

8. Valid

9. Acceptable and Fair

10. Inclusive

11. Open (No Secrets)

12. Correctable

13. Standardized

14. Ethical

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Slide 8

Building a development driven system means focusing everyoneon what is important.

Vision

Where we want to be

Values

How we want to be

Business planning

Key steps this year

Departmental

objectives agreed

Individual

objectives agreed

Facilitation

required

Training

required

Performance Planning

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Slide 9

Vision Values

Business planning

Departmental objectives agreed

Individual objectives agreed

Informal reviews of progress

Continuous Re-inforcing

Coaching

Annual review

Job profile

Objectives

Job profiles

Training needs

Personal

development

needs

Career

development

Sucession plans

Performance

planning

Performance

managing

Performance

review

The Performance Management Process

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84

Slide 10 Challenge Goal difficulty

Goal claritySelf-efficacy

Moderators

- Ability - Feedback

- Goal commitment - Task complexity

Mediators Direction

Effort

Persistence

Performance

Rewards

SatisfactionConsequences

Goal Setting

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Slide 11

Goal characteristics Performance tendency

Specific and clear Higher

Vague Lower

Difficult and challenging Higher

Set participatively Higher

Accepted by employees Higher

Rejected by employees Lower

Accompanied by positive incentives

Higher

Goal Characteristics and Performance

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Slide 12 There are three different approaches for doing appraisal. (Employees can be appraised against)

• absolute standards

Measure an employee’s performance without comparing with any other employee

• relative standards

Evaluating an employee’s performance by comparing the employee with other employee

•objectives (MBO)

This performance appraisal method includes mutual objective setting and evaluation based on the attainment of specific objectives

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85

Slide 13

•Essay appraisal: A performance appraisal method whereby an appraiser writes a narrative about the employee.

•Critical incidents: Significant job related behaviours.

•Checklist appraisal: A performance appraisal type in which a rater check off the attributes of an employee that apply.

•Graphic rating scale: A performance appraisal method that lists a number of traits and a range of performance for each.

•Behaviorally-anchored rating scale: A performance appraisal technique that generates critical incidents and develops behavioral dimensions of performance. The evaluator appraises behaviors rather than traits.

Absolute Standards

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Slide 14

•Group order ranking: A relative standard of performance characterized as placing employees into a particular classification such as the „top one-fifth.”

•Individual ranking: Ranking employee’s performance from highest to lowest.

•Paired comparison: Ranking individual’s performance by counting the number of times any one individual is the preferred member when compared with all other employees.

Relative Standards

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Slide 15

Reflects an organization’s key values with regard to management of people.

A system in place for the review of individual performance.

•Clear definition of job

•Mutual objective setting

•Clearly understood reward system

•Establish training needs

The Basic Elements of Performance Management

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86

Slide 16 •Development and succession planning

• Identification of high flyers

• Strenghtening of manager/ subordinate relationships

•Direct impact on motivation

•Vehicle for improving competence at all level

•Vehicle for culture change

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Slide 17

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Slide 18

POTENTIAL =Includes future service, learning interest, motivation level

PERFORMANCE =Doing present job at acertain level (high or low) as measured by a formal system

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87

Slide 19 Superior Only

Subordinate(s)

Peers/Coworkers

Self

Customers

Others

Subordinates

All Stakeholders

Who Should Assess Performance

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Slide 20

Top management support

Commitments from Specialists andGeneralists

Technological Advances

Organizational Complexity

Behavioral Science Knowledge

Learning Principles

Performance of Other Human Resource Functions

Factors Influencing T & D

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Slide 21

Q & A

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88

Slide 1 Improving performance Through Empowerment, Teamwork, and

CommunicationAt

WASC, Islamabad.

Senior Management Course.

Presented by :-

Syed Hussain Haider,

• Management Consultant/Associate Professor

• Group Head Akhuwat Education Services

• Project Director Akhuwat University

___________________________________

___________________________________

___________________________________

___________________________________

___________________________________

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___________________________________

Slide 2

1. Describe why & how organizations empower employees.

2. Distinguish among the five types of teams in the workplace.

3. Identify the characteristics of an effective team.

4. Summarize the stages of team development.

5. Relate cohesiveness and norms to effective team performance.

6. Explain the importance and process of effective communication.

7. Compare the different types of communication.

8. Explain external communication and how to manage a public crisis.

Learning Goals

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Slide 3

• Empowerment - giving employees authority and responsibility to make decisions about their work without traditional managerial approval and control

• Sharing Information and Decision-Making Authority

• Keeping them informed about company’s financial performance

• Giving them broad authority to make workplace decisions

Empowering Employees

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89

Slide 4

Employee Stock Ownership Plans

• Gives employees ownership, motivating them to work smarter and harder.

Stock Options

• Right to buy a specified amount of company stock at a given price within a given time period.

• Being offered more and more to employees at all different levels.

Linking Rewards to Company Performance

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Slide 5

• Group of employees who are committed to a common purpose, approach, and set of performance goals.

• Mutually responsible and accountable for accomplishing objectives.

• Ability to work on teams often emphasized during the hiring process.

• Work teams are groups of people with complementary skills who are committed to a common purpose.

• QCC/IQCC

Teams

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Slide 6 Five Species of Teams

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90

Slide 7

Team Size

• Can range widely, but most have fewer than 12 members.

• Ideal size is often six or seven members.

Team Level and Team Diversity

• Team level - average level of ability, experience, personality, or any other factor on a team.

• Team diversity - variances or differences in ability, experience, personality, or any other factor on a team.

Team Characteristics

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Slide 8 Stages of Team Development

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Slide 9

• Team cohesiveness is the extent to which team members feel attracted to the team and motivated to remain part of it.

• Increases when members interact frequently, share common attitudes and goals, and enjoy being together.

• Cohesive teams quickly achieve high levels of performance and consistently perform better.

• Team norms are the informal standards of conduct shared by team members that guide their behavior.

• Can be positive or negative.

Team Cohesiveness and Norms

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91

Slide 10

• Cognitive conflict focuses on problem-related differences of opinion.

• Reconciling these differences strongly improves team performance.

• Affective conflict refers to the emotional reactions that can occur when disagreements become personal rather than professional.

• Team leaders should facilitate good communication so that teammates respect each other and work cooperatively.

Team Conflict

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Slide 11 Importance of Effective

Communication

Managers spend 80 percent of their time in direct communication with

others.

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Slide 12 Basic Forms of Communication

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92

Slide 13

• Cynical listening: Receiver of a message feels that the sender is trying to gain some advantage from the communication.

• Offensive listening: Receiver tries to catch the speaker in a mistake or contradiction.

• Polite listening: Receiver listens mechanically to be polite rather than to communicate.

• Active listening: Requires involvement with the information and empathy with the speaker’s situation; the basis for effective communication.

Listening

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Slide 14

• Flows within the chain of command

•Downward communication

•Upward communication

•Open and honest communication is key

Formal Communication

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Slide 15

•Carry messages outside formally authorized channels

•The grapevine is an internal channel that passes information from unofficial sources

Informal Communication

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93

Slide 16 External Communication

Crisis Management • Meaningful exchange of information through to major

audiences: customers, suppliers, firms, general public, government officials

• Every communication with customers should create goodwill.• Communication during crisis:

1. Respond to crisis quickly2. Put top company management in front of the press3. Stick to the facts4. When you don’t know, offer to find out5. Never say “no comment”6. Speak to your audience

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Slide 17

Q & A

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94

Slide 1 Strategic Role of Human Resource Management

At

WASC, Islamabad.

Senior Management Course.

Presented by :-

Syed Hussain Haider,

• Management Consultant/Associate Professor

• Group Head Akhuwat Education Services

• Project Director Akhuwat University

___________________________________

___________________________________

___________________________________

___________________________________

___________________________________

___________________________________

___________________________________

Slide 2 Overview

• Strategic HRM

• Model of SHRM

• Changing Role of HR Managers

• Ulrich Model

• Traditional Versus Strategic HR

• Strategic HRM and Organizational Learning

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Slide 3 THE EVOLVING STRATAGICROLE OF HUMAN RESOURCE MANAGEMENT

Strategic Human Resource Management

• “Involves development of consistent, aligned collection of practices, programs, & policies to facilitate achievement of strategic objectives of an organization”

• Mindset & practices away from “personnel management” & focusing on strategic issues instead of operational issues

• HR programs and policies are made and integrated in perspective of mission, objectives, and strategy

• Formalizing HR strategy facilitates involvement & convincing senior executives & other employees

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95

Slide 4 MODEL OF STRATEGIC HR

MANAGEMENT

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Slide 5 CHANGING ROLES OF HR LEADERS

Ulrich Model

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Slide 6

Strategic perspective focus more on strategic contribution of employees than performing traditional HR functions

What HR delivers not important what it does

1 Strategic Partner Partner in strategy development Identify areas where change is needed to execute strategy

2 Administrative Expert In past focus remain on traditional roles, rule making and

policy development Need to reinvent new way to perform such traditional

activities. For example: Benefit and compensation system, career development Plans

CHANGING ROLES OF HR MANAGERS

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96

Slide 7

3 Employee Champion Responsible to make sure that employees are committed

and motivated Assist line managers to identify the causes of low morale

and employee motivation techniques Advocate of employees

4 Change Agent Assist build organization capability to identify and capitalize

on future opportunities To ensure that change initiative are well define,

understand, and delivered Overcome resistance to change (change in culture)

CHANGING ROLES OF HR MANAGERS

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Slide 8 HR ROLES IN KNOWLEDGE-BASED ECONOMY• Lengnick Hall Model

1 Human Capital Steward

– Create environment where employee work with commitment

2 Knowledge Facilitator

– Knowledge sharing culture

– Employee share information, teach and learn from colleagues

– Rewarding knowledge share behavior

3 Relationship Builder

– Building Team work, Cross functional teams

4 Rapid development Specialist

– Organizational culture and HR system that are flexible enough to adapt to change

___________________________________

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Slide 9 TRADITIONAL HR VERSUS STRATEGIC HR

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97

Slide 10 Strategic HR As Organizational

Learning

• How HR management systems can contribute to development

of organizational knowledge

– To attract & select individuals with knowledge

– Internal labor contribute to the development of firm

specific knowledge and learning

– Cross-functional & inter-organizational teams can be

utilized

___________________________________

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Slide 11 Strategic HR As Organizational

Learning

• HR systems can support & enhance knowledge sharing and

development by

– Apprenticeship & mentoring

– Cross-functional teams

– Stimulate & reward information sharing

– Provide free access to information

– Job rotations

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Slide 12 Knowledge Institutionalization• Walsh & Ungson’s five ‘storage bins’ in which organizational

memory can reside

– Individuals (assumptions, beliefs, & cause maps)

– Culture (stories, myths, & symbols)

– Transformations (work design, processes, & routines)

– Structure (organizational design)

– Ecology (physical structure & information systems)

• Institutionalized knowledge tends to be organizational specific, socially complex, & causally ambiguous

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98

Slide 13 UNDERSTANDING HRM-PERFORMANCE

LINKAGES

• Systems view considers overall configuration and aggregation

of HRM practices

• Strategic perspective aim to create “fit” between HRM

practices & organization’s competitive strategy

• HRM practices are associated with organizational

performance & competitive advantage

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Slide 14 UNDERSTANDING HRM-PERFORMANCE

LINKAGES

• Content

– Set of practices adopted

– Ideally driven by strategic goals & values

– No single most appropriate set of practices for particular

strategic objective

– Different sets of practices

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Slide 15 UNDERSTANDING HRM-PERFORMANCE

LINKAGES

Process

To create unambiguous situations and messages about appropriate

employee behavior

HRM systems should have:

– Distinctiveness

– Consistency

– Consensus

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99

Slide 16 Understanding HRM-Performance Linkages• Distinctiveness

– Visibility

• Degree to which practices are readily observable

– Understandability

• Lack of ambiguity & ease of comprehension of practice content

– Legitimacy of authority

• Leads individuals to confirm to performance expectations as formally sanctioned behaviors

– Relevance

• Situation is defined that individuals see it as relevant to important goal

___________________________________

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Slide 17 UNDERSTANDING HRM-PERFORMANCE

LINKAGES• Consistency

– Instrumentality

• Unambiguous perceived cause-effect relationship

between system’s desired content-focused behaviors &

associated employee consequences

– Validity

• HRM practices must display consistency between what

they expect to do & what they actually do

___________________________________

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Slide 18 UNDERSTANDING HRM-PERFORMANCE

LINKAGES• Consensus

– Agreement

– Fairness

• Composite of employees’ perceptions of whether

practices adhere to dimensions of justice

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100

Slide 19 Organization Culture Questionnaire

– How is performance defined, measured & rewarded?

– How are information & resources allocated & managed?

– What is operational philosophy of organization with regard

to risk-taking, leadership, & concern for overall results?

– Does organization regard human resources as costs or

assets?

___________________________________

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Slide 20 INTERPRETING RESULTS &

FORMULATING STRATEGIES• Tendency to try to identify an “ideal” culture

• Not clear than any one culture will be effective for all

organizations

• Strategy consists of interrelated functional components that

must be carefully integrated to form an effective whole:

– Selection & staffing

– Organizational & human resource development

– Rewards

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Slide 21 • Performance appraisal and compensation based on

current performance

• HR managers lack of ability to understand challenges andopportunities in other functional areas

• Top management fail to realize the overall contribution HRcan make in overall organization strategy (HR is routineand inflexible job)

• Functional managers do not view themselves as HRmanager (concerned with technical aspects of job)

• Fail to quantify HR cost and benefits (Team building)

• Strategic HR need drastic changes in way of doing job,practices, and culture etc (people tendency to resist tochange)

Problems and Challenges of SHRM

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Increased performance Customer and Employee Satisfaction

Enhanced Organizational Value

• Management of Staffing, retention, and turnover through selection of employees

• Investment perspective of human asset and cost effective utilization

• Integrated HR policies and practices based on cooperate strategy

• Facilitation of change

• Focus on customer needs and quality

Outcome of Strategic HR

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Q & A

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Presentation on Monitoring and Evaluation

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Slide 1

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Monitoring and

Evaluation

Atiq ur Rehman

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[email protected]

[email protected]

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Slide 3 Key questions

W hy do we need an M&E system?

Is M&E system effective in Pakistan?

If effective, then what are characteristics of an

effective M&E system?

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W hat are the reasons of the ineffectiveness of

the M&E system in Pakistan?

How can we improve effectiveness of the

M&E system in Pakistan?

Can Results Based M&E help us in improving

success of the projects?

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Slide 5 W hat intended beneficiaries needed?1/29/2015

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W hat intended beneficiaries asked for?

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Slide 7

W hat planners promised …in project plan

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W hat intended beneficiaries felt…

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W hat was delivered…

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Slide 10

W hat was received by intended

beneficiaries…

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Slide 11 Contents

Basic Concepts1

Monitoring2

Evaluation3

M&E Framework4

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Slide 12 Generic Project Cycle in Pakistan

Identification

Implementation

Ex-post

Evaluation

Preparation

Appraisal &

approval Financing

PC-III

PC-IV

PC

-I/P

C-I

I

Mo

nit

ori

ng

&E

va

lua

tio

n

PC-V

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Background

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… good development practice requires monitoring and evaluation, and especially a rigorous comparison of goals and outcomes. W hen goals are not being achieved, it is important to ask why, not to make excuses for past advice. Under current development practice, the IMF and W orld Bank have rarely taken on specific development objectives as the standards for judging country performance, and by extension, their own advice. Instead, countries are judged on the basis of policy inputs, not outputs.

(Sach, 1995, p. 80)

End of Poverty

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Concepts

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Slide 17 Project Monitoring

Monitoring means

checking, watching, observing

collecting, recording, and reporting information

concerning project performance that project manger

and others wish to know

Check actual work vs. planned work

It refers to

the routine tracking of priority information about a

program including its intended inputs and outputs

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MDF (1998) defined it as

“regular collection and analysis and distribution of

information for the surveillance of progress of the

project’s implementation”

Meredith & Mantel (2009)

Monitoring is collecting, recording, and reporting

information concerning any and all aspects of project

performance that the project manager or others in the

organization wish to know. (p. 435)

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Slide 19 Types of monitoring and evaluation

Types of monitoring

Input monitoring

Process monitoring

Output monitoring

Benefit monitoring

Types of evaluation

Ex-ante Evaluation

Ongoing Evaluation

Ex-post Evaluation

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Slide 20 Purpose of monitoring and control

The purpose of Project Monitoring and

Control is

to provide actions which can be taken when the

project’s performance deviates significantly from

the plan.

Control is a management function

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So monitoring...

Ensure that problems

are not ignored

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Slide 22

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1. What do we monitor?

HR

Machines

Materials

Money

Space

Time

Tasks

Quality/Technical

Performance

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Inputs

Time

Money

Resources

Material Usage

Tasks

Quality/Technical

Performance

Outputs

Progress

Costs

Job starts

Job completion

Design changes

Variation order (VO)

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2. When do we monitor?

Throughout the project

Continuously

Regularly

Logically

W hile there is still time to react

As soon as possible

At task completion

At pre-planned decision points (milestones)

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3. How do we monitor

Meetings with stakeholders

clients, parties involved in project (Contractor, supplier, etc.)

Update CP, PERT Charts, Update Gantt Charts

Use Earned Value Analysis

Calculate Critical Ratios

Milestones

Reports

Tests and inspections

Delivery

PMES Updating

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Slide 26 Focus of M&E

Traditionally concept of M&E

monitoring and evaluation focused on assessing

inputs and implementation processes.

New concept of M&E

Today, the focus of M&E is on assessing the

contributions of various factors to a given

development outcome, with such factors including

outputs, partnerships, policy advice and dialogue,

advocacy and brokering/coordination.

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Slide 27 Forms

PC-III

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Evaluation

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Evaluation

Evaluation is a periodic assessment to

review relevance , performance and

success in terms of fulfillment of

objectives.

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Slide 30 Comparison Between M&E

Item Monitoring Evaluation

Frequency Regular, ongoing Episodic

Main action Keeping track/oversight Assessment

Basic purpose Improving efficiency

Adjusting work plan

Improve effectiveness, impact,

future programming

Focus Inputs/outputs, process outcomes,

work plans

Effectiveness, relevance, efficiency,

impact, sustainability

Information

sources

Project record, field visits,

stakeholder meetings, output

reports, rapid assessments

Same plus

Surveys (pre-post project)

Special studies

Undertaken by Project managers/staff

Planning Commission

WAPDA authorities

Community (beneficiaries)

Other Stakeholders

External evaluators

Planning Commission

Project/program managers

WAPDA authorities

Adapted from UNICEF, A UNICEF Guide for Monitoring and Evaluation: Making a Difference? New York, 1991, p.330

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M&E

Framework

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Slide 32 M&E Framework

M&E Framework outlines the plan for

monitoring in concrete steps providing the

who, what, where and when

The M&E Framework answers:

Lists each indicator from the program logic model

Presents how indicators are defined and calculated

Defines Who, What, When, How by:

Identifying who is responsible

What the data source

How to collect the information or data

When and how often an indicator is measured

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Slide 33 Sample M&E Framework

Indicator Definition Unit of measure Data source Frequency Responsibility

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Slide 34

Logic Model is a project or program

conceptual map highlighting causal chain of

‘why and how’

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Slide 35 Issues of quality in M&E

Accuracy

How can we ensure information is accurate and

reliable?

Relevance

How can we ensure information is relevant to user’s

needs?

Timeliness

How can we ensure information is available in time?

Credible

How can we promote the credibility of information?

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Slide 36 Purpose of M&E data

To monitor physical and financial progress

To examine the responses of the target

population on acceptability and usefulness of

project

To study specific implementation problems facing

a project

To determine the impact on the target

population

To monitor compliance and accountability

To examine distribution of project benefits

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Slide 37 Basic Questions

What is a project?

What is an indicator?

Why do need indicators in the project management?

Has Section 12(b) of PC-1 any relevance with

indicators?

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Slide 38

Earned Value Analysis

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Slide 39 BCWS - BUDGETED COST OF WORK SCHEDULED

Portion of the cost planned to be spent on a

task between the task's start date and the

status date.

Also known as Planned Value.

For example,

Budget for a 48-month power project = Rs1,000 m

It started in July 2014-15

Status date is 30th June 2017

Then what will be the Planned Value (BCWS) will be

PKR 750 million.

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Slide 40

Answer

The Planned Value (BCWS) will be PKR 750 million.

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Slide 41 ACW P

Actual cost incurred while performing work

on a task during a given period.

ACW P is also known as Actual Cost.

For example,

if the 48-month project actually incurred a total cost

of PKR 350 million during each of the first 2 years,

then

• what will be the ACWP?

• What will be the BCWS?

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Answer

the ACWP for the two years will be PKR 700 million.

BCWS will be PKR 500 million.

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Slide 43 BCW P - BUDGETED COST OF W ORK

PERFORMED

It is the portion of the budget that should

have been spent for a given percentage of

work performed on a project.

Also known as Earned Value

Example,

Budget for a 48-month power project = Rs1,000 m

If after 2 years, 60% of the work on a project has

been completed, then what will be the BCWP?

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Answer

The BCWP will be PKR 600 million.

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Slide 45 Cost Variance (CV)

CV = BCW P - ACW P

How will you interpret CV

Suppose, you have monitored three projects

simultaneously (each of budget = Rs. 1.0

billion) and values of CV (in Rs. Million) are:

Project A: 100

Project B = 0

Project C = -100

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Slide 46

Interpretation rules:

If CV of a project is zero, it means project is on

budget

If it is in minus, it implies that the project is suffering

from cost overrun.

If CV is positive, then it means project is incurring

cost less than budget, so it is generating savings.

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Slide 47 Schedule variance (SV)

SV = BCW P - BCW S

Example: Suppose, you have monitored three

projects simultaneously (each of budget = Rs.

1.0 billion) and values of SV (in Rs. Million)

are:

Project A: 100

Project B = 0

Project C = -100

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Interpretation rules

If SV of a project is zero, it means project is on

schedule

If it is in minus, it implies that project is suffering from

time overrun.

If SV is positive, then it means project is ahead of

schedule.

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Slide 49 Example

Example 1: Let us assume a 48-month project

(2014-15 to 2018-19) with budget of PKR

1,000 million. If status date is 30th June 2017

and we find that 50 percent of the work has

been completed and project has incurred

spending of PKR 800 million. W hat will be SV

and CV?

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Slide 50

Answer

ACWP is PKR 800 million.

BCWS will be PKR 750 million.

BCWP comes to PKR 500 million.

Cost Variance = BCWP-ACWP = - Rs. 300 m

Schedule Variance = BCWP-BCWS = - Rs. 250 m

As CV and SV are in minus, hence, we conclude that

• project is suffering from both time overrun and cost

overrun.

Since, CV is higher than SV, we conclude that

• cost overrun is more serious problem than time

overrun.

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Slide 51 SPI and CPI

Drawback with the SV and CV

they can’t be used for comparing performance of two

projects with different budget size

Solution lies in SPI and CPI

CPI = BCW P / ACW P

SPI = BCW P / BCW S

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Project CPI SPI

A 0.1 0.1

B 1.0 1.0

C 1.5 1.5

D 0.6 1.2

E 1.2 0.6

F 1.2 1.2

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Slide 52

Interpretation rules

If values CPI or SPI = 1,

• project is on budget and on schedule.

If value of CPI < 1,

• project is suffering from the problem of cost overrun.

If SPI < 1,

• project is suffering from the problem of time overrun.

If CPI >1,

• project is producing saving

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Slide 53 Exercise

Suppose, monitoring team has reported:

ACWP is PKR 800 million.

BCWS will be PKR 750 million.

BCWP comes to PKR 500 million.

Calculate CPI and SPI

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Example 2: Using data of Example 1, let us

estimate CPI and SPI.

CPI = BCWP/ACWP

PKR 500 m / 800 m

CPI = 0.625

SPI = BCWP/BCWS

PKR 500 m / 750 m

SPI = 0.667

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Group Photo of Human Resource Management

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Class Room Photo of Human Resource Management Workshop

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Class Room Photos of Monitoring and Evaluation Workshop

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Central Program Office:

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Ph: +92-51-2114311-3

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