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Training Prospectus 2018-2019

Training Prospectus - NHBC · training and qualifications tailored for the house building industry. Through our team of highly experienced trainers, we strive to deliver practical,

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Page 1: Training Prospectus - NHBC · training and qualifications tailored for the house building industry. Through our team of highly experienced trainers, we strive to deliver practical,

Training Prospectus

2018-2019

Page 2: Training Prospectus - NHBC · training and qualifications tailored for the house building industry. Through our team of highly experienced trainers, we strive to deliver practical,

NHBC Training Prospectus

Welcome

Our 2018-2019 prospectus

provides an overview of the

courses and qualifications

NHBC can provide you or

your organisation from

1 April 2018.

It has been designed to guide you through the structure, cost and suitability of our training schemes simply and effectively.

Whether it’s keeping up-to-date with regulatory change, developing new skills or enhancing existing ones, we can help you achieve your goals with a range of construction related training and qualifications tailored for the house building industry. Through our team of highly experienced trainers, we strive to deliver practical, insightful and engaging training.

Our comprehensive training courses have been developed and designed to provide practical and technical training for both office and site based staff.

Flexible training packages available

Over 15 years’ experience

463 NVQ achievers

in 2017

22courses

CITB and APS accredited courses

6 NVQ

programmes from Level 3-Level 7

Find out more

Page 3: Training Prospectus - NHBC · training and qualifications tailored for the house building industry. Through our team of highly experienced trainers, we strive to deliver practical,

3NHBC Training Prospectus

AnalyseYour business success depends largely on the skills, knowledge and ability of your employees. Our in-house trainers can analyse your company data trends and audits alongside NHBC gathered data to identify training gaps and recommend the right learning for you and your company. Our bespoke service allows you to customise training to suit your needs and objectives, offering flexibility and adding value to your business.

Page 4 of this prospectus provides further information and how to get in touch with us to discuss your needs in more detail.

LearnAll our courses have been developed and designed to provide practical training to both site and office based staff. With national coverage you can choose whether we come to you and deliver an in-company course or you join us at one of our open courses we run throughout the UK.

Pages 6 - 36 take you through every course we offer and how to book your place.

EmbedAfter you have invested in training, you’ll want to see tangible results. We can provide a variety of ways to monitor the effectiveness of your learning and report back to you on the improvements it has made to your business.

Page 38 of this prospectus tells you more about this service and how to get in touch with us to discuss your needs further.

Analyse

Learn

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To book a place or for more information

email: [email protected]

or call: 01908 746380.

Analyse 4

Health and Safety 6

NVQs 18

Technical and Trade Talks 26

Embed 38

Contents

Page 4: Training Prospectus - NHBC · training and qualifications tailored for the house building industry. Through our team of highly experienced trainers, we strive to deliver practical,

NHBC Training Prospectus

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Against a backdrop of demanding productivity levels, skills shortages and rising customer expectations, the quality of new homes and customer satisfaction remains close to the top of the social and political housing agendas. To meet these challenges, we can provide a bespoke service where our in-house trainers analyse your company data trends and compare this to NHBC gathered data to identify areas of improvement.

We work in partnership with you to provide individually tailored training programmes, inspection and auditing services all personalised to your requirements. Whether you have identified particular problems on a site, would like a closer look at finishes, or are working with a new method of construction, we can design a service for you.

Analyse

If you would like to discuss your needs in more detail, please email [email protected] or call 01908 746380.Find out more

Page 5: Training Prospectus - NHBC · training and qualifications tailored for the house building industry. Through our team of highly experienced trainers, we strive to deliver practical,

5NHBC Training Prospectus

“ Thanks for the comments during your recent site visit and report. I have found this very helpful to myself and my trades in continuing to push our quality forward to make us stand out above other sites in my area”.

Senior Site Manager - Major builder

“It’s very pleasing to read such a positive report about my site. We strive to consistently maintain these standards and take on board any feedback we are given”.

Site Manager – Major builder

Davy Avenue, Knowlhill, Milton Keynes, MK5 8FP

Davy Avenue, Knowlhill, Milton Keynes, MK5 8FP

Davy Avenue, Knowlhill, Milton Keynes, MK5 8FP

Davy Avenue, Knowlhill, Milton Keynes, MK5 8FP

Davy Avenue, Knowlhill, Milton Keynes, MK5 8FP

Davy Avenue, Knowlhill, Milton Keynes, MK5 8FP

Davy Avenue, Knowlhill, Milton Keynes, MK5 8FP

Davy Avenue, Knowlhill, Milton Keynes, MK5 8FP

Davy Avenue, Knowlhill, Milton Keynes, MK5 8FP

Davy Avenue, Knowlhill, Milton Keynes, MK5 8FP

Davy Avenue, Knowlhill, Milton Keynes, MK5 8FP

NHBC Davy Avenue

Page 6: Training Prospectus - NHBC · training and qualifications tailored for the house building industry. Through our team of highly experienced trainers, we strive to deliver practical,

NHBC Training Prospectus

Health and Safety

Our health and safety training covers a broad range of practical, technical and management topics for both office and site based staff.

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This section takes you through all the courses we offer to the industry and highlights whether they are available on an in-company or open basis and if the course can be tailored to your needs. Booking your place couldn’t be easier. Click on the ‘book now’ icon on each page to take you through to our online booking form.

ContentsNHBC/APS management of pre-construction health and safety 7

NHBC/APS principal designer 8

CDM 2015 awareness – APS accredited 9

NHBC/CITB site management safety training scheme (SMSTS) 10

NHBC/CITB Temporary Works Co-ordinator 11

Management of lifting operations 12

Control of lifting operations 13

Appointed person - lifting operations 14

Slinging and signalling for lifting operations 15

Scaffold appreciation and inspection 16

Page 7: Training Prospectus - NHBC · training and qualifications tailored for the house building industry. Through our team of highly experienced trainers, we strive to deliver practical,

NHBC Training Prospectus 7

NHBC/APS management of pre-construction health and safety

Learn about the Construction Design & Management (CDM) Regulations, the notification process, the requirements for providing your clients with CDM co-ordination, the legal requirements and more on this two-day training course, accredited by APS.

Benefits to you:

You will be confident, as an expert on CDM 2015, to advise and ensure all those responsible are satisfying their duties. This course will not only teach you about the principles, but give you a clear understanding of the history and background so that you can grasp and appreciate the implications and reasoning behind the regulations.

Upon completion of this course, delegates will be offered a FREE 12-months affiliated membership of APS.

In-company (up to 12 delegates)

£2,000+VAT

In-company course fees incur additional charges of £20 + vat per delegate for APS delegate pack and £50 + VAT per delegate for APS certification.

Open course (per delegate)

£600+VAT

No additional costs for open course

In-company & Open course

Book now

Find out more

2 days

Page 8: Training Prospectus - NHBC · training and qualifications tailored for the house building industry. Through our team of highly experienced trainers, we strive to deliver practical,

NHBC Training ProspectusHealth and Safety

NHBC/APS principal designer

Gain a thorough understanding of the role of the Principal Designer in this 2 day training course, accredited by APS.

Who should attend

This course is suitable for:

nn Any design related professional who wishes to take on or understand more about the role of the Principal Designer.

Benefits to you:

nn Gain a good overview of the CDM Regulation 2015

nn Understand your duties and the role of CDM co-ordination and co-operation within the project team

nn Upon completion of this course, if you meet the right criteria, you can apply for APS membership.

nn Receive an APS accredited certificate

Book now

Find out more

In-company & Open course

2 days

In-company (up to 12 delegates)

£2,000+VAT

In-company course fees incur additional charges of £20 + vat per delegate for APS delegate pack and £50 + VAT per delegate for APS certification.

Open course (per delegate)

£600+VAT

No additional costs for open course

Page 9: Training Prospectus - NHBC · training and qualifications tailored for the house building industry. Through our team of highly experienced trainers, we strive to deliver practical,

9NHBC Training Prospectus

CDM 2015 awareness – APS accredited

Learn about your duties under the CDM Regulations 2015, how they affect your role, and how to remain compliant in this one day training course.

Who should attend

This course is suitable for:

nn Principal Designers and Designers

nn Principal Contractors and Contractors

nn Those involved in developing pre-construction information for testing competence of prospective designers and contractors

nn Anyone with CDM responsibilities.

Benefits to you:

nn Gain a good overview of the CDM Regulations 2015

nn Feel confident about how they affect your role

nn Understand how to be compliant

nn Receive an APS accredited certificate.

In-company (up to 12 delegates)

£950+VAT

In-company

1 day

Book now

Find out more

If delegates wish to be accredited by APS there is an additional fee of £20 + VAT per delegate.

Page 10: Training Prospectus - NHBC · training and qualifications tailored for the house building industry. Through our team of highly experienced trainers, we strive to deliver practical,

NHBC Training Prospectus

NHBC/CITB site management safety training scheme (SMSTS)Learn about the relevant legislation, risk assessments, control measures and how to create a positive health and safety culture on this five-day course. Gain a CITB qualification (upon passing the exam).

Benefits to you:

nn Feel confident when it comes to health and safety and environmental management best practice

nn Ensure you’re meeting legal requirements

nn Better educate and protect your colleagues

nn Become CITB certified (after passing the exam) for 5 years, after which a refresher course is needed.

In-company

(minimum of 4, up to 12 delegates)

£4,750+VAT

Course fees incur additional charges of £107 + vat per delegate for CITB publication and £37.50 + VAT per delegate for CITB certification.

Open course (per delegate)

£1,100+VAT

No additional costs for open courses.

Also available as a two-day refresher course (evidence required).

In-company & Open course

Book now

Find out more

5 days

Health and Safety

Page 11: Training Prospectus - NHBC · training and qualifications tailored for the house building industry. Through our team of highly experienced trainers, we strive to deliver practical,

11NHBC Training Prospectus

NHBC/CITB temporary works co-ordinator

Understand what constitutes temporary works, the procedures to follow and appropriate checks to be completed. This course uses examples of temporary works failures, delegates’ experiences, contractual arrangements for TW duties, group exercises to develop risk awareness, and discussion to reinforce knowledge.

Who should attend

This course is suitable for:

nn Temporary works co-ordinators

nn Senior management

nn Principle contractors managing temporary works contractors.

In-company

(minimum of 4, up to 12 delegates)

£1,900+VAT

To cover CITB certification, £37.50 + VAT per delegate will be added to the overall cost of this course.

Benefits to you: nn Training is considered an

essential element of TWC competence

nn Become confident when creating and maintaining procedures

nn Understand how to reduce risks to contractors.

Book now

Find out more

In-company

Please note that attendance on this training course does not confer competency as a Temporary Works Co-ordinator, that comes from a mixture of education, training, experience, knowledge, skills and ability.

2 days

Page 12: Training Prospectus - NHBC · training and qualifications tailored for the house building industry. Through our team of highly experienced trainers, we strive to deliver practical,

NHBC Training Prospectus

1 day

In-company (up to 10 delegates)

£950+VAT

Book now

Find out more

Management of lifting operations

Learn about the management of lifting operations, in particular with reference to health and safety, and Regulation 8 of the Lifting Operations and Lifting Equipment Regulations 1998.

Who should attend

This course is suitable for:

nn Principle contractors and contractors who use lifting equipment onsite via a ‘Contract lift’ agreement

nn Contracts, project, site and assistant site managers or similar roles.

BespokeIn-company

Benefits to you:

nn Gain an understanding of the application of the Regulations and British Standards regarding lifting operations on site

nn Be clear on duties and responsibilities

nn Understand the risks associated with various items of lifting equipment

nn Recognise the need for competent personnel for all areas of the lifting operation.

Health and Safety

Page 13: Training Prospectus - NHBC · training and qualifications tailored for the house building industry. Through our team of highly experienced trainers, we strive to deliver practical,

13NHBC Training Prospectus

2 days

In-company (up to 8 delegates)

£1,900+VAT

Control of lifting operations

Gain a thorough understanding of health and safety issues when it comes to lifting operations, and how to comply with Regulation 8 of the Lifting Operations and Lifting Equipment Regulations.

Who should attend

This course is suitable for:

nn Principle contractors and contractors who use lifting equipment onsite via a ‘Crane hire’ agreement

nn Contracts, project, site and assistant site managers or similar roles.

Benefits to you:nn On completion of the course

and after assessment of your individual competence, you will be able to plan and implement lifting operations safely onsite, following company procedures

nn Depending on prior experience, some candidates may need to be supervised/monitored after completion of the course.

BespokeIn-company

Book now

Find out more

Page 14: Training Prospectus - NHBC · training and qualifications tailored for the house building industry. Through our team of highly experienced trainers, we strive to deliver practical,

NHBC Training Prospectus

Appointed person - lifting operations

Gain an in-depth knowledge of health and safety issues to consider when completing lifting operations on this three-day training course, including Lifting Equipment Regulations.

Who should attend

This course is suitable for:

nn Principle contractors and contractors who use lifting equipment onsite via a ‘Crane hire’ agreement

nn Contracts, project, site and assistant site managers or similar roles.

In-company (up to 8 delegates)

£2,850+VAT

Book now

Find out more

Benefits to you:

nn On completion of the course and after assessment of your individual competence, you will be able to plan and implement lifting operations safely onsite, following company procedures

nn This course utilises an extra day to improve skills and knowledge of lifting operations and to be the Appointed Person when it comes to lifting equipment

nn Initial candidates may need to be supervised/monitored after completion of the course.

In-company

3 daysBespoke

Health and Safety

Page 15: Training Prospectus - NHBC · training and qualifications tailored for the house building industry. Through our team of highly experienced trainers, we strive to deliver practical,

15NHBC Training Prospectus

1 day

Benefits to you:

nn Gain knowledge on the use of different types of lifting accessories

nn Get practical experience on slinging and signalling activities

nn Become more confident when slinging loads and directing crane operators.

Slinging and signalling for lifting operations

Understand the key health and safety aspects of slinging and landing loads, and the importance of providing clear directions to the crane operator, in this one day training course.

Who should attend

nn Site and assistant site managers.

nn Materials controllers, forklift truck operators, labourers and roofing joiners.

In-company

(up to 4 delegates)

£950+VAT Please note this is a mixture of classroom and practical training, a suitable construction site will be required to complete the course.

Book now

Find out more

Bespoke

In-company

Page 16: Training Prospectus - NHBC · training and qualifications tailored for the house building industry. Through our team of highly experienced trainers, we strive to deliver practical,

NHBC Training Prospectus

1-2 days

Health and Safety

Scaffold appreciation and inspection

Understand the key safety and legal requirements to reduce the risks of working around scaffolding. This course is designed for anyone who inspects and/or controls the erection of scaffolding.

This is an in-house course, we’ll send our expert to your site. Please specify when booking if you want us to cover:

nn Tube and fitting (1 or 2 day)

nn Layher system scaffolding (1 day)

In-company (up to 10 delegates)

£950+VAT per day

Please note this is a mixture of classroom and practical training, a suitable construction site will be required to complete the course.

Benefits to you:

nn On completion of this course, and after assessment of your competence, you will be able to inspect and sign off basic scaffolding following company procedures.

nn Initially, you may need to be supervised/monitored after completion of the course.

Who should attend

This course is suitable for:

nn Site managers

nn Material controllers

nn Forklift truck drivers

nn Technical staff

nn Anyone else who needs to inspect or control the erection of traditional tube and fitting scaffolds, or layher system scaffolds.

Bespoke

In-company

Book now

Find out more

Page 17: Training Prospectus - NHBC · training and qualifications tailored for the house building industry. Through our team of highly experienced trainers, we strive to deliver practical,

17NHBC Training Prospectus 17

Page 18: Training Prospectus - NHBC · training and qualifications tailored for the house building industry. Through our team of highly experienced trainers, we strive to deliver practical,

NVQs

In the construction industry, NVQs are recognised as the benchmark qualification for proving occupational competence.

Every candidate is supported by our expert assessors who, as well as benchmarking candidates’ competence, work with them to develop their skills and knowledge through the assessment process. We conduct these assessments through a mixture of work place visits and online support, minimising the impact on candidates’ working time.

This section takes you through all the NVQ courses we offer to the industry

There are no formal entry requirements for any level NVQ other than candidates must be working within the specific occupation and at the right level.

To apply for an NVQ, click on the ‘apply now’ icon to take you through to the application form.

Submit your completed form to [email protected] or call 01908 746380.

ContentsTechnical 19

Supervision and management 21

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NHBC Training Prospectus

Page 19: Training Prospectus - NHBC · training and qualifications tailored for the house building industry. Through our team of highly experienced trainers, we strive to deliver practical,

19NHBC Training Prospectus

Level 3 Diploma Construction Contracting Operations (QCF)

Support and develop your skills and knowledge in the technical aspects of construction operations, and gain a Level 3 NVQ qualification.

Qualification pathways

Depending on your job role you can choose from the following pathways:

nn Buying

nn Estimating

nn General

nn Planning

nn Site Technical Support

nn Surveying

Who should attend

This course is suitable for:

nn Technicians in the above role.

TECHNICAL

Benefits to you:

nn Gain a credible qualification

nn Progress your development and career

nn Feel confident that you have the right knowledge and skills

nn Attain the appropriate CSCS card.

Fee information

£1,850+VAT

Apply now

Find out more

12 monthsBespoke

On-site

Page 20: Training Prospectus - NHBC · training and qualifications tailored for the house building industry. Through our team of highly experienced trainers, we strive to deliver practical,

NHBC Training ProspectusNVQs

Level 6 Diploma Construction Contracting Operations Management (QCF)

Support and develop your skills and knowledge in the technical aspects of construction operations, and gain a Level 6 NVQ qualification.

Qualification pathways

Depending on your job role you can choose from the following pathways:

nn Buying

nn Estimating

nn General

nn Planning

nn Surveying

Who should attend

This course is suitable for:

nn Technicians in the above roles

nn Managers or supervisors responsible for people or processes in roles where the other qualifications are not recognised.

TECHNICAL

Fee information

£2,150+VAT

Benefits to you:

nn Gain a credible qualification

nn Progress your development and career

nn Become a construction planning expert

nn Feel more confident when it comes to contracting operations

nn Attain the appropriate CSCS card.

nn Qualification suitable for CIOB membership application.

Apply now

Find out more

12 monthsBespoke

On-site

Page 21: Training Prospectus - NHBC · training and qualifications tailored for the house building industry. Through our team of highly experienced trainers, we strive to deliver practical,

21NHBC Training Prospectus

12 monthsBespoke

On-site

Who should attend

This course is suitable for:

nn Those that are site based in a supervisory role.

Fee information

£1,850+VAT

Level 3 Diploma Occupational Work Supervision (QCF)

Support and develop your skills and knowledge needed to be a work supervisor. This qualification includes, how to plan work activities, co-ordinate and organise work, maintaining good health and safety practices in the workplace.

SUPERVISION AND MANAGEMENT

Benefits to you:

nn Gain a credible qualification

nn Progress your development and career

nn Feel confident that you have the right knowledge and skills

nn Attain the appropriate CSCS card.

Apply now

Find out more

Page 22: Training Prospectus - NHBC · training and qualifications tailored for the house building industry. Through our team of highly experienced trainers, we strive to deliver practical,

NHBC Training ProspectusNVQs

Level 4 Diploma Construction Site Supervision (QCF)

Support and develop the skills needed to be a knowledgeable, qualified construction site supervisor. This qualification includes health and safety, planning, programming, working with others, maintaining good working relationships, customer service and quality control amongst others.

Qualification pathways

Depending on your job role you can choose from the following pathways:

nn Residential development (construction)

nn Building and civil engineering (construction)

Who should attend

This course is suitable for:

nn Assistant site managers

nn Anyone who wishes to progress to these positions and can get the necessary experience. Fee information

£1,950+VAT

SUPERVISION AND MANAGEMENT

Benefits to you:

nn Gain a credible qualification

nn Progress your development and career

nn Become a more confident supervisor

nn Reinforce technical skills and encourage best practice

nn Attain the appropriate CSCS card.

Apply now

Find out more

12 monthsBespoke

On-site

Page 23: Training Prospectus - NHBC · training and qualifications tailored for the house building industry. Through our team of highly experienced trainers, we strive to deliver practical,

23NHBC Training Prospectus

Qualification pathways

Depending on your job role you can choose from the following pathways:

nn Residential development (construction)

nn Building and civil engineering (construction)

Who should attend

This course is suitable for:

nn Existing site managers

nn Those who are new to site management and want to develop.

Fee information

£2,150+VAT

Level 6 Diploma Construction Site Management (QCF)

Endorse your existing skills, knowledge and competency and gain the industry benchmark qualification within site management. You will cover health and safety, site set up, pre-start procedures, environmental considerations, planning, resourcing, quality, customer satisfaction and handover amongst other areas.

SUPERVISION AND MANAGEMENT

Benefits to you:

nn Gain a credible qualification

nn Progress your development and career

nn Become a more confident site manager

nn Reinforce technical and communication skills and leading best practice

nn Attain the appropriate CSCS card.

nn Required qualification for progression to CIOB membership.

Apply now

Find out more

12 monthsBespoke

On-site

Page 24: Training Prospectus - NHBC · training and qualifications tailored for the house building industry. Through our team of highly experienced trainers, we strive to deliver practical,

NHBC Training ProspectusNVQs

Benefits to you:

nn Gain a credible qualification

nn Progress your development and career

nn Demonstrate your competence against these challenging standards defined by the industry for those in senior positions within construction

nn Attain the appropriate CSCS card

nn Qualification suitable for CIOB membership application.

Who should attend

This course is suitable for:

nn Senior construction managers

nn Anyone who wishes to progress to a qualified senior manager and has the necessary skills and current experience to achieve the standards

Level 7 Diploma Construction Senior Management (QCF)

Endorse your existing skills, knowledge and competency to industry recognised competency and gain an industry recognised route to full CIOB member application. This qualification covers all aspects of those higher responsibilities that senior managers have to control. This includes recruitment, development of self and staff, team management, meetings, design development and processes, risks, evaluation, disputes and project completion amongst many other options.

SUPERVISION AND MANAGEMENT

Fee information

£2,350+VAT

Apply now

Find out more

12 monthsBespoke

On-site

Page 25: Training Prospectus - NHBC · training and qualifications tailored for the house building industry. Through our team of highly experienced trainers, we strive to deliver practical,

25NHBC Training Prospectus 25

Page 26: Training Prospectus - NHBC · training and qualifications tailored for the house building industry. Through our team of highly experienced trainers, we strive to deliver practical,

Technical and Trade Talks

TechnicalOur range of technical training courses has been designed to provide practical training on technical issues currently affecting the industry.

If you cannot find the exact course you think will best benefit your organisation or employees, please contact us – we can develop in-company programmes tailored specifically to your needs.

Trade TalksThese one hour talks, delivered by our building inspectors are designed to reflect current construction methods and highlight to trades/site operatives the most common reportable items or defects that our inspectors and claims investigators encounter on residential developments and give practical guidance on how to prevent these problems occurring.

They can be delivered on or near your site, as long as a suitable room is available to seat the attendees - a large site office, canteen, nearly completed property, show house or another venue close to the site.

This section takes you through all the courses we offer to the industry and highlights whether they are available on an in-company or open basis and if the course can be tailored to your needs. Booking your place couldn’t be easier. Click on the ‘book now’ icon on each page to take you through to our online booking form.

ContentsBuilding Regulations and control - residential developments 27

After sales service and the NHBC warranty 28

Defects prevention 29

Defects prevention hot topics 30

Managing timber frame construction 31

An introduction to house-building 32

Effective snagging and handover 33

Interpreting construction drawings for house building 34

Trade Talks 36

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NHBC Training Prospectus

Page 27: Training Prospectus - NHBC · training and qualifications tailored for the house building industry. Through our team of highly experienced trainers, we strive to deliver practical,

2 days

NHBC Training Prospectus 27

Building regulations and control - residential developments

Gain a thorough working knowledge of the Building Regulation requirements, and specifically the detail contained within the Approved Documents (A through to R) on this two day training course. This course comprises a facilitated navigation through the documents, discussing how and when the guidance can be applied. It will bring you up to date with all new legislation and changes in requirements.The course will include details of the changes to several Approved Documents which came into force from October 2015 and January 2017.

Who should attend

This course is suitable for:

nn Site managers

nn Design and contract managers

nn Architectural and design personnel

It is ideal for those who are starting their careers in construction, but also those working in the industry who wish to update/refresh their knowledge.

In-company (up to 16 delegates)

£2,050+VAT

Open course (per delegate)

£300+VAT

Book now

Find out more

BespokeIn-company & Open course

Benefits to you:

nn Feel confident when it comes to the Regulations

nn Understand how to work with them on a daily basis

nn Reduce risks of non-compliance.

Page 28: Training Prospectus - NHBC · training and qualifications tailored for the house building industry. Through our team of highly experienced trainers, we strive to deliver practical,

NHBC Training Prospectus

After sales service and the NHBC warranty

Provide a better customer experience by learning more about the NHBC warranty and how it works. Ideal for customer service and sales personnel who need to understand the NHBC Buildmark warranty.

Who should attend

This course is suitable for:

nn Customer service employees

nn Sales teams

nn Construction contracts managers

nn Site managers

Benefits to you:

nn Improve customer service for your home buyers

nn Feel more confident talking about the NHBC Buildmark warranty.

In-company (up to 16 delegates)

£1,150+VAT

Open course

£150+VAT

1 dayBespokeIn-company & Open course

Book now

Find out more

Technical and Trade Talks

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29NHBC Training Prospectus

In-company course delivered over 3 consecutive days

(up to 16 delegates)

£2,950+VAT

In-company course delivered over 3 non-consecutive days

(up to 16 delegates)

£3,450+VAT

Open course

£450+VAT

Defects prevention

Originally designed for site managers, you will learn about the requirements of the NHBC Standards and home building best practice in this training course.

Who should attend

This course is suitable for:

nn Site managers

nn Assistant site managers

nn Clerks of works

nn Construction contracts managers

nn Anyone else who needs a technical understanding of construction standards.

Benefits to you:

nn Understand house building construction standards, and apply them to your site

nn Reduce the risks of defects occurring (saving time, cost of repairs and possibly even reputation damage)

nn Get familiar with common issues so that you can prevent them, or fix them quickly if they occur.

3 daysBespokeIn-company & Open course

Book now

Find out more

Page 30: Training Prospectus - NHBC · training and qualifications tailored for the house building industry. Through our team of highly experienced trainers, we strive to deliver practical,

NHBC Training Prospectus

Technical and Trade Talks

Defects prevention hot topics

Learn about the most common defects we see in house-building on this one day training course. Get an overview of the NHBC Standards and construction best practice, and feel better able to reduce the risk of defects. Also see our more in-depth three day course.

Who should attend

This course is suitable for:

nn Site managers

nn Assistant site managers

nn Design teams

nn Anyone else who wants an overview.

In-company (up to 16 delegates)

£1,150+VAT

Open course

£150+VAT

Benefits to you:

nn Introduce yourself to the standards and best practice that will improve the quality of your construction

nn Become more confident on reducing the most common defects.

1 dayBespokeIn-company & Open course

Book now

Find out more

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31NHBC Training Prospectus

Managing timber frame construction

Learn how to effectively manage and inspect timber frame construction by attending this one day training course. Understand best practice and how to avoid common defects.

Who should attend

This course is suitable for:

nn Site managers

nn Assistant site managers

nn Construction contracts managers

nn Subcontract managers

nn Clerks of works

nn Inspectors

nn Anyone else who needs to understand timber frame construction.

Benefits to you:

nn Feel confident when it comes to timber frame construction

nn Carry out effective inspections

nn Reduce the risk of defects

nn Keep up-to-date about the latest developments from this field.

1 dayBespokeIn-company

Book now

Find out more

In-company (up to 16 delegates)

£1,150+VAT

Page 32: Training Prospectus - NHBC · training and qualifications tailored for the house building industry. Through our team of highly experienced trainers, we strive to deliver practical,

NHBC Training Prospectus

An introduction to house-building

This training course has been developed for sales, customer service and other non-technical staff to provide them with an overview of the typical construction methods terminology and technologies used within the UK house-building industry.

Who should attend

This course is suitable for:

nn Sales teams

nn Marketing employees

nn Any other non-technical staff who wish to gain a greater understanding of new homes construction.

Benefits to you:

nn Feel confident when it comes to talking about the benefits of buying a new house

nn Be better equipped to answer customer questions

nn Understand the technical terminology used in the house building industry.

1 dayBespokeIn-company & Open course

Book now

Find out more

Technical and Trade Talks

In-company (up to 16 delegates)

£1,150+VAT

Open course

£150+VAT

Page 33: Training Prospectus - NHBC · training and qualifications tailored for the house building industry. Through our team of highly experienced trainers, we strive to deliver practical,

33NHBC Training Prospectus

Effective snagging and handover

The completion and handover of a new property can be a complex process that requires a combination of technical, managerial and personal skills. Join this practical one day course to enable you to make it successful.

Who should attend

nn Site management teams

nn Anyone who would be snagging a completed property

nn All personnel involved in the handover of new properties.

Benefits to you:

nn Feel confident about home handovers

nn Better understand what home-buyers are looking for

nn Run more successful handovers, with fewer issues.

In-company (up to 16 delegates)

£1,150+VAT

Open course (per delegate)

£150+VAT

Book now

Find out more

1 dayBespokeIn-company & Open course

Page 34: Training Prospectus - NHBC · training and qualifications tailored for the house building industry. Through our team of highly experienced trainers, we strive to deliver practical,

NHBC Training Prospectus

Technical and Trade Talks

1 dayBespokeIn-company & Open course

In-company (up to 16 delegates)

£1,150+VAT

Open course

£150+VAT

Interpreting construction drawings for house building

Aimed at delegates with little or no exposure to construction drawings, this introductory course will guide you through plans, sections and architectural symbols. By the end of the course, you’ll be able to interpret construction drawings and specifications and will leave with a thorough understanding of the content.

Who should attend

This course is suitable for:

nn Those with a limited knowledge or exposure to construction drawings

nn Anyone that needs to understand or interpret construction drawings.

Book now

Find out more

Benefits to you:

nn Become familiar with construction drawings from actual site plots

nn Acquire the knowledge to be able to relate the drawings to the actual constructions

nn Interpret and identify architectural symbols.

Page 35: Training Prospectus - NHBC · training and qualifications tailored for the house building industry. Through our team of highly experienced trainers, we strive to deliver practical,

35NHBC Training Prospectus 35

Page 36: Training Prospectus - NHBC · training and qualifications tailored for the house building industry. Through our team of highly experienced trainers, we strive to deliver practical,

NHBC Training Prospectus

Trade talks

Learn about the most common reportable items and defects found by inspectors and claims investigators. Covering a wide range of topics, these are designed to help improve quality of your sites.

Who should attend

nn Carpenters

nn Bricklayers

nn Ground workers (trades/site operatives)

nn Roofers

Available topics

nn Carpentry and joinery

nn Brickwork and blockwork

nn Foundations, ground floors and drainage

nn Pitched roof coverings

nn Dry lining and plastering

nn Timber frame

Benefits to you:

nn Learn about what inspectors and claims investigators look for

nn Improve quality of your construction

nn Feel more confident that you’ll meet minimum standards.

In-company (up to 16 delegates)

£275+VAT per talk

Two on the same site on the same day (up to 16 delegates)

£250+VAT per talk

In-company

1 hour

Book now

Find out more

Technical and Trade Talks

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37NHBC Training Prospectus 37

Page 38: Training Prospectus - NHBC · training and qualifications tailored for the house building industry. Through our team of highly experienced trainers, we strive to deliver practical,

Analyse

Learn

Embed

We have a variety of ways we can help you to monitor the effectiveness of your training and enhance your quality control processes.

Our bespoke inspection and auditing service has been offered for a number of years with repeat business growing year on year from builders seeing tangible improvements in their build process and completed projects.

Our findings are recorded separately and does not form part of the normal NHBC key stage inspection reporting.

Embed your learning

“ Thank you for taking the time to carry out the Construction Quality Review, this is a great help for myself to highlight certain areas where things can be improved”.

Site Manager – Major builder

Find out more

If you would like to discuss your needs in more detail, please email [email protected] or call 01908 746380.

NHBC Training Prospectus

Page 39: Training Prospectus - NHBC · training and qualifications tailored for the house building industry. Through our team of highly experienced trainers, we strive to deliver practical,

39

Tailoredmanagement

reports

Regularsite audits

Additional stage

inspections

timed to suit you

benchmarked against your quality aspirations

Checklistdriven

inspections

Embed

Targeted quality audits

what’s wrong and how it could be improved

Independentthird party

checks

Instantfeedback

Reporting system

outside the Key Stage process

+

“ Many thanks for your recent Construction Quality Review report. It will be a great tool to use with our current contractors to enable us (the site team), to continue to raise the bar in quality and pride, within the construction industry”.

Site Manager – Major builder

NHBC Training Prospectus

Page 40: Training Prospectus - NHBC · training and qualifications tailored for the house building industry. Through our team of highly experienced trainers, we strive to deliver practical,

HB2982 11/18

Copyright© NHBC 2018

NHBC, NHBC House, Davy Avenue, Knowlhill, Milton Keynes, Bucks MK5 8FP Tel: 0344 633 1000 Fax: 01908 747255 www.nhbc.co.uk

This leaflet has been printed on material which is produced from well-managed forests and is fully recyclable and biodegradable, ECF (elemental chlorine free) and is made to ISO 14001 Environmental Certification.

NHBC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

NHBC is registered in England and Wales under company number 00320784.

NHBC’s registered address is NHBC House, Davy Avenue, Knowlhill, Milton Keynes, Bucks, MK5 8FP.

Talk to us... Call us now on 01908 746380.

or visit www.nhbc.co.uk/training