Upload
kiran-kumar
View
217
Download
0
Embed Size (px)
Citation preview
8/18/2019 Training Project HR
1/63
Introduction
HUMAN RESOURCH MANAGEMENT Which is one of the essential management
for eer! organi"ation since it is one of the crucial and an im#ortant thing for eer!
organi"ation and maintaining good human relation and fulfilling the $asic needs of
em#lo!ees and haing a fle%i$le management is a most crucial &o$ $ecause
'Management #eo#le is the essence of $eing a manager() It is concerned *ith an!
relation to human in the firm) Since maintaining a good human relation ma! aoid loc+
outs and stic+s from the em#lo!ees and it also maintains a ,ualit! management)
Human resource management is an ongoing- continuous #rocess of communicating
and clarif!ing &o$ res#onsi$ilities- #riorities and #erformance e%#ectations in order to
ensure mutual understanding $et*een su#erisor and em#lo!ee) Its o$&ectie is to
ma%imi"e indiidual.s #erformance and #otential *ith a ie* to attaining organi"ation
goals and enhancing oerall effectieness and #roductiit!)
An organi"ation has to $alance fairl! financial and non financial re*ards e%trinsic
a*ards effectie a*ards and intrinsic a*ards) Effectie re*ard s!stem re,uires notonl! that the a$solute leel of com#ensation #aid $! an organi"ation since *ages and
salar! is one of the most im#ortant eent in HR management )The em#lo!ees gets #a!
satisfaction of the #erceied salar! is e,ual salar! receied and actual salar! is less
than #erceied salar! the em#lo!ees is dissatisfied *ith the salar!)
This is ho* the organi"ation utili"es the human resource effectiel! that.s leads to
achiee the organi"ation goals also included *ith some of the anal!sis #art and i ho#e
the thorough reision of this $oo+ *ill gies more details a$out the organi"ation and
detail information a$out the human resource management)
8/18/2019 Training Project HR
2/63
NEED FOR THE STUDY
The $asic need for the stud! is to +no* the main Human resource #ractices in
an organi"ation and ho* it is maintaining the relations in the firm itself and to +no* the
#erformance ealuation and ho* the communication is in $et*een manures and staff
on managing #erformance )To +no* ho* $est the organi"ation conducting the
#erformance reie*s to its em#lo!ees to its em#lo!ees and ho* it contri$uting to*ards
the im#roement of the em#lo!ee #erformance and to +no* the training #rograms
im#lemented in the organi"ation to deelo# the em#lo!ees and ho* it using the
man#o*er efficientl! and effectiel! from the *or+ers and ho* it as getting trained the
em#lo!ees to increase the s+ills and a$ilities for the im#roement of the com#an! and
to stud! the *elfare facilities #roide to the em#lo!ees in the firm and to stud! all the
#olicies and #rocedures *hich are im#lemented in the organi"ation and ho* the
recruitment #rocess ta+ing #lace $ecause man #o*er is one of the most essential for
eer! for eer! organi"ation
8/18/2019 Training Project HR
3/63
OBJECTIVES OF STUDY
The objectives of study as follows
• To stud! the sound organi"ational structure and desira$le *or+ing relationshi#s
among all mem$ers of the organi"ation)
• To stud! ho* recruiting #rocess ta+es *ith in the organi"ation
• To stud! the t!#e of training and deelo#ment #rograms this ta+es #lace in the
organi"ation)
• To stud! s!stem of *age and salar! administration organi"ation)
• To stud! a$out the *elfare facilities #roided $! the SMARTCHEM
TECHNO/OG0 /td)
8/18/2019 Training Project HR
4/63
LIIT!TIONS OF THE STUDY
The following are the limitations which are faced while carrying on the survey in the
regard welfare facilities.
• The workers were very illiterate and they were unwilling to give the information
due to fear.
• Duration of the project was only one month .therefore time was insufficient for an
in-depth study
• The personnel manager was very busy during the survey, so the data collected
was very limited.
• Some workers give basic information.
• Due to limitations of time, I obtained information from the few workers.
8/18/2019 Training Project HR
5/63
INDUSTRY "ROFILE
Uses
Ammonium nitrate is #rimaril! used as a fertili"er -either directl! or com$ined
*ith #hos#hates and #otash )Where Ammonium nitrate usage is $anned -it is com$ined
*ith limestone to #roduce calcium ammonium nitrate )It is also used as a fertili"er in the
form of magnesium ammonium nitrate )
SU""LY # DE!ND
Total Euro#ean out#ut reached 1)2m tones3 in 4556- u# $! 278 on 4559 )Of this
total- 4)2m tones3 *as e%#orted )Russia is the largest #roducer- #roducing 4):7m tones3
in 4556 -as *ell as 226-455 tones3 of calcium ammonium nitrate) U+raine out#ut rose $!
498 to :12-:55 tones3)
West Euro#ean #roduction reached 2):2m tones3 in 4556- a rise of 448on 4559-
according to the international ;ertili"er Industr! Association) Calcium Ammonium nitrate
emand has fallen due to seeral factors most nota$l! the decline in
agricultural acreage *ithin Euro#e- *ith little o##ortunit! for consum#tion gro*th)
8/18/2019 Training Project HR
6/63
In res#onse -#roducers continue to restructure )ecem$er 455: )
"RI$IN%
In Euro#e -Ammonium nitrate #rice are lin+ed to the #rice of urea as the t*o are
largel! interchang$le )Current #rice are at around B295 tone- $ul+ deliered
-;rance )
8/18/2019 Training Project HR
7/63
COUNTRY WISE CAPACITY
COM
8/18/2019 Training Project HR
8/63
SMARTCHEM PROFILE
MS Smartchem Technologies limited has $een o#erating a chemical com#le% for
the manufacture of *ea+ nitric Acid and Ammonium nitrate
The #lant is located at
8/18/2019 Training Project HR
9/63
#rocess for the manufactures of thermall! sta$ili"ed lo* densit! Ammonium Nitrate) MS
UH>E GmDH of German! did the detailed engineering *as done $! their Indian
su$sidiar!- MS UH>E India /imited- Mum$ai)
/icense- $asic engineering- detailed engineering and #rocurement assistance for the
*ea+ Nitric Acid #lant are from MS #ro&ects >eelo#ment India /imited- S!ndic)
MAN
8/18/2019 Training Project HR
10/63
HU!N RESOUR$E !N!%EENT
Human Resource Management is defined as the #eo#le *ho staff and manage
organi"ation) It com#rises of the functions and #rinci#les that are a##lied to retaining-
training- deelo#ing- and com#ensating the em#lo!ees in organi"ation) It is alsoa##lica$le to nonF$usiness organi"ations- such as education- healthcare- etc Human
Resource Management is defined as the set of actiities- #rograms- and functions that
are designed to ma%imi"e $oth organi"ational as *ell as em#lo!ee effectieness
GM O#erationsJ
Sr) Manager /ogisticsJ ManaSHE )Manager
WNAJ>!)Manager AN!)Manager Mech)Maint)J
Asst)Manag
>!)Manager E I Maint)J
Lr) Manager SHEJ
Lr) Man KCJ
Manager HRJ
Jr. Managers – 4
No’s
Jr. Managers- 4 No’s
Asst. Manager – Mech-Maintenance
Jr. Manager- 1
No’s( Ins)
Jr. Manager - Mech
Jr. Manager- 1
No’s( Ele)
Lab chemists
Oerators –n!mbers
( "or#erca$re)
Oerators – No’s n!mbers-
"or#er ca$re
%agging Oerators – N!mber ( &or#er
ca$re)
AcctsO''ice
Acctsno’s 1
"or#er ca$re –
Instr!mentation-
Nos’
"or#er ca$re –
Electricians – No’s
"or#er ca$re – No’
echnicians – No’s ( &or#er
ca$re)
Jr. Manager-*A
* +!est ho!se –
care ta#er – "or#erca$re – No’s ,
O''icer – tores *
$isatch
Jr. isatch Asst.r. an$ Jr. tore /eeer
Lr) Manager
8/18/2019 Training Project HR
11/63
Sco#e of HRM *ithout a dou$t is ast) All the actiities of em#lo!ee- from the time of his
entr! into an organi"ation until he leaes- come under the hori"on of HRM)
The diisions included in HRM are Recruitment-
8/18/2019 Training Project HR
12/63
constructie outcome) In order to em#hasi"e the im#ortance of training need
identification *e can focus on the follo*ing areas F
• To #in#oint if training *ill ma+e a difference in #roductiit! and the $ottom line)
• To decide *hat s#ecific training each em#lo!ee needs and *hat *ill im#roe his
other &o$ #erformance)
• To differentiate $et*een the need for training and organi"ational issues and $ring
a$out a match $et*een indiidual as#irations and organi"ational goals)
Identification of training needs ITNJ- if done #ro#erl!- #roides the $asis on *hich
all other training actiities can $e considered) Also re,uiring careful thought and
anal!sis- it is a #rocess that needs to $e carried out *ith sensitiit! as #eo#le.s learning
is im#ortant to them- and the re#utation of the organi"ation is also at sta+e) Identification
of training needs is im#ortant from $oth the organi"ational #oint of ie* as *ell as from
an indiidual.s #oint of ie*) ;rom an organi"ation@s #oint of ie* it is im#ortant $ecause
an organi"ation has o$&ecties that it *ants to achiee for the $enefit of all sta+eholders
or mem$ers- including o*ners- em#lo!ees- customers- su##liers- and neigh$ors) These
o$&ecties can $e achieed onl! through harnessing the a$ilities of its #eo#le- releasing
#otential and ma%imi"ing o##ortunities for deelo#ment) Therefore #eo#le must +no*
*hat the! need to learn in order to achiee organi"ational goals) Similarl! if seen from
an indiidual.s #oint of ie*- #eo#le hae as#irations- the! *ant to deelo# and in order
to learn and use ne* a$ilities- and #eo#le need a##ro#riate o##ortunities- resources-
and conditions) Therefore- to meet #eo#le.s as#irations- the organi"ation must #roide
effectie and attractie learning resources and conditions)
RESEAR! MET!ODOLOG"
MEANING O; RESEARCHF
Research as the mani#ulation of things- conce#ts of s!m$ols for the #ur#ose
8/18/2019 Training Project HR
13/63
of generali"ing to e%tend- correct or erif! +no*ledge- *hether that +no*ledge aids in
construction of theor! or in the #ractice of an art()
The Research Methodolog! follo*ed for further *or+ can $e #rimaril! classified into t*o
stages namel! E%#lorator! and >escri#tie) The ste#*ise details of the research are as
follo*s
Sta&e ' I
E()lo*ato*y Study+ Since *e al*a!s lac+ a clear idea of the #ro$lems one *ill meet
during the stud!- carr!ing out an e%#lorator! stud! is #articularl! useful) It hel#ed
deelo# m! conce#ts more clearl!- esta$lish #riorities and in im#roe the final research
design) E%#lorator! stud! *ill $e carried out $! conducting
Secondar! data anal!sis *hich included stud!ing the *e$site ***))comJ
of the com#an! and also going through the arious articles #u$lished in different
sources maga"ines- $oo+s- internet- ne*s#a#ersJ on Small and Medium Scale
Enter#rises and Training and deelo#ment #rocess)
E%#erience sure!s also conduct *ith AssistantFManager Human Resources and the
General Manager and
8/18/2019 Training Project HR
14/63
Desc*i)tive Study+ After carr!ing out initial E%#lorator! studies to $ring clarit! on the
su$&ect under stud!- >escri#tie stud! *ill $e carried out to +no* the actual Training and
>eelo#ment method $eing follo*ed at ) The +no*ledge of actual
training and deelo#ment #rocess is needed to document the #rocess and suggest
im#roements in the current s!stem to ma+e it more effectie) The tools used to carr!
out >escri#tie stud! included $oth monitoring and Interrogation)
Sa,)le Selectio-+ To +no* the Training and deelo#ment #rocess of the
-
for identif!ing through E%#lorator! and O$serational studies that the Assistant Manager
Human Resources- the General Manager at Head office and The Esteemed Managing
>irector of the com#an! are the right #ersons *ho #roides training to the em#lo!ees)
Resea*ch has show- s)ecific be-efits that a s,all busi-ess *eceives f*o,
t*ai-i-& a-d develo)i-& its wo*.e*s/ i-cludi-&+
2) Increased #roductiit!)
4) P PReduced em#lo!ee turnoer)
0.Increased efficienc! resulting in financial gains)
=) >ecreased need for su#erision)
IMPORTANCE OF TRAINING AND DEVELOPMENT 1
2) Training and deelo#ment is a routine $ased- nonFsto# #ractice- *hich a gro*ing
$usiness organi"ation must conduct to achiee their #roduction target)
8/18/2019 Training Project HR
15/63
4) ;rom organi"ational #oint of ie* it is er! crucial to assure the ,ualit!- ,uantit!- and
effectieness etc of the #roduct $! the means of suita$le training)
7) >eelo#ment of the em#lo!ee comes hand! *ith training actiities- ma+ing them
much more ca#a$le in out #erforming arious actiities *ith high #rofessions and
accurac! $! using adance technicalmechanical tools and e,ui#ments)
=) As a management trainee I m!self come through arious as#ects li+e #erformance
a##raisal- #a!roll management- la$ors related la*s and issues etc during m! training
and deelo#ment #ro&ect)
1) Ealuating the #roductiit! of the em#lo!ees can er! *ell recogni"e ho* to distri$ute
!our *or+force) This information gathered after conducting training #rogrammed *hich
is immensel! hel#ful for the human resources manager and the *hole de#artment)
9) Training hel#s measure the #erformance of the em#lo!ees $! ealuating the training
gien and com#aring the indiidual and grou#.s latest out#ut *ith the out#ut gien
$efore training #rogrammed)
LIIT!TIONS+
The #ro&ect is a collection of stud!- o$seration- and #ractical e%#erience during m!
summer internshi# #rogrammed *here i *as a mem$er of the team *or+ing in the
training and deelo#ment of em#lo!ees I tried to #erform this #ro&ect in $est #ossi$le
manner to aoid an! lacuna or lac+ness) In s#ite of all m! efforts In this regard $ut due
8/18/2019 Training Project HR
16/63
to the far stretching actiities conducted at Reliance Communications- m! #ro&ect lac+ in
some of the follo*ing heads
Where there is a chance of further ela$orating stud! on the same su$&ect)
2) Some information $eing er! sensitie as far as organi"ation is concerned is left
untouched and not mentioned in an! *a!)
4) To#Fleel strategic t!#e of decisions and information too are not ta+en under stud! to
aoid an! faor to the $usiness counter #arts)
7) M! #ro&ect does not concerned a$out the designing and #lanning of training actiities
*hich forms a crucial and ma&or #art of this field hence a full fledge stud! can $e done
in this area)
=) The data #resented here is ta+en $! #re#ared ,uestionnaire o#en ended and closed
endedJ and information and feed$ac+ receied from the management)
1) No research has $een conducted on this to#ic for the #ur#ose of this #ro&ect thus
holds a com#lete field research and deelo#ment)
9) >ue to Time Constraints- I *as not a$le to touch all as#ects of training and
deelo#ment)
6) >ue to securit! reasons- I could not attend the training conducted *hich *ould gie
me a #ractical e%#erience)
RE0IE1 OF LITER!TURE
When the candidates are recruited from outside or selected- #romoted from inside- it is
e%#ected that the! must #erform their &o$s *ith ma%imum efficienc! and com#etence)
8/18/2019 Training Project HR
17/63
Therefore after selecting the candidates- the ne%t logical ste# is to train them for $etter
#erformance) Era of ocational training started during industrial reolution- *hich too+
#lace in Dritain in 2:th centur!) The a##renticeQs *or+ing n different factories use to get
ocational training in the form of direct instructions in the o#eration of machines) There
after s#eciall! *hen use of com#uters- automatic machines increased and $ecause of
ra#idl! changing techni,ues the need of training is recogni"ed as one of the most
im#ortant organi"ational actiities)
Training is re,uired to $e gien to em#lo!ees to +ee# them u#dated effectie and
efficient) At #resent- it is o$sered that all organi"ations- of *hateer t!#es the! ma! $e-
need to hae *ell trained e%#erienced and s+illed #eo#le to #erform arious actiities) If
current &o$ occu#ants meet this re,uirement- in that case- training is not im#ortant $ut if
it is not the case- it is er! essential to raise the s+ill leels- increase the ersatilit! and
ada#ta$ilit! of the &o$ occu#ants $! giing them necessar! and a##ro#riate training
Needs !ssess,e-t+ Needs assessment diagnoses #resent and future challenges to
$e met through training and deelo#ment Needs assessment occurs at t*o leelsF
Grou# and indiidual
An Indiidual o$iousl! needs training *hen her or his #erformance falls short of
standards i)e) *hen there is #erformance deficienc!
Assessment of training needs occurs at the grou# leel too) An! change in the
organi"ationQs strateg! necessitates training of grou# of em#lo!ees)
T*ai-i-& Objectives+
To *aise the )*oductivity+
Increased human #erformance often directl! leads to increased o#erational #roductiit!
and increased com#an! #rofit)
8/18/2019 Training Project HR
18/63
To i,)*ove 2uality i- wo*.+ Im#roement in ,ualit! ma! $e in relation to com#an!Qs
#roduct serice)
To i,)*ove health a-d safety+
8/18/2019 Training Project HR
19/63
2) Immediate su#erisors-
45 CoF*or+er-
65 Mem$ers of the #ersonnel staff-
75 Socialists in other #arts of the com#an!-
85 Outside consultants-
95 Industr! associations-
:5 ;acult! mem$ers at uniersities)
/arge organi"ations generall! maintain their o*n training de#artments *hose staff
conducts the #rogrammers)
TR!ININ% ETHODS
O-;the;job t*ai-i-&+ Almost eer! em#lo!ee- from the cler+ to com#an! #resident gets
some onFtheF&o$ training(- *hen he &oins a firm) Under this method- an em#lo!ee is#laced in a ne* &o$ and is told ho* it ma! $e #erformed) It is #rimaril! concerned *ith
deelo#ing is an em#lo!ee s+ills and ha$its consistent *ith the e%isting #ractices of an
organi"ation- and *ith orienting him to his immediate #ro$lems)
0estibule t*ai-i-&
8/18/2019 Training Project HR
20/63
o#eration- testers - t!#ists etc) Training is in the form of lectures- conferences- case
studies- roleF#la!ing and discussion)
De,o-st*atio-s a-d e(a,)les+ In the demonstration techni,ues- the trainer descri$es
and dis#la!s) When he teaches an em#lo!ee ho* to do something $! actuall!
#erforming actiities himself and $! going through a ste#F$!Fe%#lanation of *h!( and
*hat( he is doing) >emonstrations are effectie techni,ues in teaching as it is easier to
sho* a #erson ho* to do a &o$ then to tell him or as+ him to gather instruction from the
reading material) >emonstrations are often used in com$ination *ith lectures- #ictures-
te%t materials- discussions etc)
Si,ulatio-+ Simulation is techni,ue *hich du#licates the actual condition encountered
on a &o$) Trainees Qinterest and em#lo!ees@ motiation are high in simulation e%ercises
$ecause he actions of a trainee closel! du#licate the real &o$( conditions) This method
is essential in cases in *hich actual onFtheF&o$ #ractice might result in a serious in&ur!-
costl! errors) This techni,ue is a er! e%#ensie one)
!))*e-ticeshi)+ A##renticeshi# training is the oldest and most commonl! used
methods) It is training in crafts- trades and in technical areas) A ma&or #art of training
time is s#ent onFtheF&o$ #roduction *or+
$lass*oo, t*ai-i-&+
a= Lectu*es+ Sim#lest *a! of im#arting +no*ledge to trainees is $! lecture) Conce#ts or
#rinci#les- attitude- method can $e useful *hen large grou# are to $e taught) The
lecture method can $e useful *hen large grou#s are to $e trained *ithin a short time-
thus reducing the cost #er trainee)
8/18/2019 Training Project HR
21/63
b= The $o-fe*e-ce ethod+ In this techni,ue- the #artici#ating indiiduals confer to
discuss #oints of common interest to each other) Conference is a formal meeting-
conducted according to organi"ed #lan)
c= Se,i-a* o* tea, discussio-+ There are different methods of conducting seminar) It
ma! $e $ased on #a#er #re#ared $! one or more trainees on the su$&ect in consulting
*ith the #erson in charge of the seminar)
d= $ase studies+ The #erson in charge of training ma+e out a case #roides necessar!
e%#lanations- initiates the discussion going) When the trainees are gien cases to
anal!"e) The! are as+ed to identif! the #ro$lem and recommend tentatie solutions)
e= Role "layi-&+ in role #la!ing- trainees act out a gien role as the! *ould in a stage
#la!) It $asicall! inoles em#lo!eeFem#lo!er relationshi#s hiring- firing- interie*s
disci#lining etc)
f= "*o&*a,,ed i-st*uctio- ,ethod+ A #rogrammed instruction inoles $rea+ing
information do*n into meaningful units and then arranging these in a #ro#er *a! to form
a logical and se,uential learning #rogrammed or #ac+age)
&= T;&*ou) t*ai-i-&+ This com#rises of AudioFisual aids and #lanned reading
#rogrammers)
TRAINING
8/18/2019 Training Project HR
22/63
TRAINING SCHE>U/E IN SMARTCHEM
2)SUDLECT
I>ENTI;IE>
8/18/2019 Training Project HR
23/63
Norms Officers at WNA #lant
Manager F SHE KC
9)Safe ealuate o#erator #ersonal at engineeringde#t e%ternal
#ersonal at AN #lant
6)failure anal!sis re#ort Sr) Manager F Mfg engg
incharges electrical- mech- e%ternal
insru- de#t
:)fire fighting 7 e#m from each de#t e%ternal
)inter #ersonal relation 25 Officers internal
25 *or+ers
>EE/O
8/18/2019 Training Project HR
24/63
$ONDU$TIN% ! TR!ININ% "RO%R!E
No*Fda!s- training #rograms are gaining im#ortance $ecause the! hel# to sole arious
#ro$lems- *hich out of the introduction- of ne* lines of #roduction- seere com#etition-
changes in design and techni,ue of #roduction- change in the olume of $usiness- etc)
Training #rograms enhance oerall organi"ational efficienc! and effectieness) Training
has $ecome a er! significant management tool for $ringing a$out desired changes in
order to sole organi"ational #ro$lems and also to achiee organi"ational goals)
Therefore to $e er! effectie- the training function is re,uired to $e organi"ed #ro#erl!
and s!stematicall!)
Instr!ction
al
Ob7ecti6es
e6elome
nt o'
8riteria
8/18/2019 Training Project HR
25/63
8/18/2019 Training Project HR
26/63
• To $uild a ro$ust innoatie $usiness team that constantl! searches
for gro*th and im#roement in all as#ects of $usiness
• To cascade com#an! targets do*n to indiidual leels so that
indiidual efforts are in line *ith at com#an! o$&ecties
• To re*ard in a $alanced manner- Efforts( and Results(- ?e!
Results( and Routine Res#onsi$ilities(- /ong term( and Short term(
• To $ring a$out as much o$&ectiit! as #ossi$le in the #erformance
a##raisal s!stem and there$! allot #erformance A*ards in a fair
manner)
• To encourage initiatie- leadershi#- team*or+- drie and #ersistence
in indiiduals to reach #redetermined goals
• To ma+e *or+ing life interesting- challenging and fun)
DASIS
This ee#a+ ;ertili"ers and
8/18/2019 Training Project HR
27/63
8/18/2019 Training Project HR
28/63
these #eo#le) Decause the com#an! Smart chem)Technolog! ltdJ) Has
#roided the all facilities to the all em#lo!ees *ith out an! dela!) And this
is the old com#an! $e maintain good relations)
>ISCI
8/18/2019 Training Project HR
29/63
In this Smartchem technolog! ltd)there is no a s#ecific standing order
administration) The ISCIUCTS IN THE ORGANIATION
Since the com#an! didn@t face an! misconduct $ecause all the
em#lo!er and em#lo!ee are disci#line and s+illed *or+er and the! has
$een *or+ing from the starting of the com#an! and the! maintaining a
good relation $et*een themseles) So that still no* there is no there
t!#e of accident in the com#an! SmartchemJ
S0STEM O;
8/18/2019 Training Project HR
30/63
In this organi"ation has there committees
2) Wor+ers committee
4) Safet! committee
7) Canteen management committee
=) Welfare committee
1)
8/18/2019 Training Project HR
31/63
7) CANTEEN COMMITTEE
The Management of the Smart chem technolog! ltd)#roide the a
good canteen s#ecialties to their *or+ers) So that the com#an! is
er! large to see the all the actiities *ith in the com#an! so that for
loo+ing- these canteen s#ecialties the management
8/18/2019 Training Project HR
32/63
A grieance is a sign of em#lo!ee@s discontent *ith &o$- and its
nature) When the organi"ation fails to satisf! the em#lo!ee needs- he
deelo#s a feeling of discontent or dies satisfaction) Grieance is
caused due to the different $et*een the em#lo!ee e%#ectation and
Management >ER S0STEM
8/18/2019 Training Project HR
33/63
Ste# ladder s!stem means if an! #ro$lem ta+e #lace *or+ers
their there consult *ith the su#erisor after in charges- and then in
charges- consult the la$or *elfare and #ersonal officer)
In this organi"ation Smartchem the Management is follo*ing
a$oe $oth li+e o#en *indo* s!stem- ste# ladder s!stem to redress
the grieance in the organi"ation) Dased on the situation the
Management #ersonal Administration)
CAUSE> O; GRIEENCE
The cause of grieance em#lo!ee include-
2) >emand for indiidual *age ad&ustments
4) Com#lain a$out the incentie s!stem
7) /a!Foff
=) E UNIONS
Trade unions are an association of em#lo!ee) In eer! the trade union
is an im#ortant of industrial relations) Where the em#lo!ee association is
an that com#an! em#lo!ee *ill receie the all t!#es of actiities from the
Management or em#lo!ee *here the em#lo!ee Association are not
there in that also the! *ill get all t!#es of the actiities) Dut the Smart
chem) technolog! ltd)has the ONE union)
8/18/2019 Training Project HR
34/63
2) Smart chem) em#lo!ee union FSEU
Eer! t*o !ear the trade union elections going on to elect the correct
union leader for sole their #ro$lems) Dut Smartchem Technolog! ltd
Com#an! unions neer raise create #ro$lems $ecause the Smart chem
technolog! ltd) #roide all the *elfare or some other s#ecialties to the
,ualified or normal *or+ers *ithout rest ruction
TRA>E UNION ACTIITIES
Their main trade union actiities are #rotected and #romote the
interest of the *or+ers and conditions of their em#lo!ment)
2) Achieing higher *ages and $etter *or+ing and liing conditions for
the mem$ers
4) Ac,uiring the control of industr! $! *or+ers)
7) Welfare measures for im#roing the morale of the *or+ers)etc)
CO//ECTIE DARGAINING
Collectie $argaining is o##osite of indiidual $argaining- *hich ta+es #lace
$et*een organi"ed grou#s of em#lo!ees *ith either a single em#lo!er or
8/18/2019 Training Project HR
35/63
multi#le- em#lo!er collectie $argaining is a techni,ues used for
com#romising the conflicting interests of em#lo!ees and em#lo!er)
MEANING
Collectie $argaining is em#lo!ees $argain collectiel! *ith em#lo!er)
The Smart chem) technolog! ltd)com#an! has follo*ed the collectie
$argaining #rocess in the organi"ation) The Smart chem) technolog!
ltd)has a se#arate de#artment is there to sole the #ro$lems or collectie
$argaining *ith em#lo!er) In the Smart chem) technolog! ltd)*or+ers *ill
collectie $argaining *ith their unions *ith em#lo!er) In the de#artment
head *ill ta+e the all t!#es of #ro$lems and to intimate the $argaining
things a notice to the management)
RO/E O; HRM >E
8/18/2019 Training Project HR
36/63
The collectie $argaining #rocess the HRM role is *ill ta+e situation) In
this the HRM ISis#utes $et*een em#lo!ees and em#lo!er ta+e #lace due to conflict
of interest $et*een ca#ital and la$or) Mainl! the industrial dis#ute is an!
difference $et*een em#lo!er and a grou# of or all em#lo!ees)
MEANING
According to industrial dis#utes ActF2=6 Industrial dis#utesF4+J Mean
an! dis#utes or difference $et*een em#lo!ers and em#lo!ees or *or+men
and *or+men *hich is connected *ith the em#lo!ment or nonFem#lo!ment
or the terms of em#lo!ment)
The! are er! negligi$le industrial dis#utes in Smartchem technolog! ltd)
Management@s tries to sole the #ro$lems at leel onl!) In Smartchem
technolog! ltd industrial dis#utes are er! race- $ecause the com#an!
maintains good relation in the Smartchem industr!)
8/18/2019 Training Project HR
37/63
IN>USTRIA/ >IS actF2=6) The com#an!
follo*ing due to rise the #ro$lems *here it rises in the de#artment *ise in
the com#an!) The! sole #ro$lems *ith in the #ermission onl!)
MAINTAINANCE
• Em#lo!ee *elfare and social securit!
• Welfare #olic! and administration
8/18/2019 Training Project HR
38/63
Smartchem technolog! ltd)is one of the Indian com#an!- It is #roide the
all *elfare facilities and as *ell as the! are #roiding non statutor!
*elfare #roision to their em#lo!ee and em#lo!ers the! are #roiding to
the contract la$or also)
In the Smartchem technolog! ltd)the *elfare officer loo+s the all *elfare
actiities under the #ersonal and administration
8/18/2019 Training Project HR
39/63
8/18/2019 Training Project HR
40/63
The em#lo!ee has to remit $! 21 th of eer! month of the contri$ution and
other changes at the follo*ing rates
The follo*ing adances are aaila$le to *ithdra*al contri$ution of the
mem$ers)
;ORMS
The em#lo!er and the em#lo!ee hae to ferniest arious firms to
#roident fund office onl! for different #ur#osed some of them are as
follo*s)
;OR THE USE O; EM
8/18/2019 Training Project HR
41/63
;ormF >etail of em#lo!er enrolled on the date of a##lication of the
Scheme
;ormF1A O*nershi# of esta$lishment)
;ormF1 To intimate the details of em#lo!ees &oining #roident
;und
;ormF25 >etail of em#lo!ee leaing
;ormF24A Statement of dues and remittance to*ards #roident
;und
;ormF7A Consolidated annual contri$ution statement
;ormF9A Consolidated annual contri$ution statement
;ormF4 ;or giing nomination for
8/18/2019 Training Project HR
42/63
$! nominee
;ormF25C To claim assurance $enefit under the E>/IF269
SETT/EMENTS
UN>ER
8/18/2019 Training Project HR
43/63
E)
8/18/2019 Training Project HR
44/63
So far all the actiities and #rocess *or+ing under the #ersonal
administration
2)
8/18/2019 Training Project HR
45/63
2) >irector
4) General manager
7) Senior manager
=) >!) ManagerHRA>MINJ
EM
8/18/2019 Training Project HR
46/63
V) U#on retirement on normal retirement date after com#letion of 1
0ears serice or if the same is e%tend on such date or u#on
death of the mem$er- *hile in the mem$er $ecoming disa$led
due to accident or disease
SA;ET0
SA;ET0 ENTS
In Smartchem technolog! ltd there is no an! accidents during their *or+ing
$ecause the safet! officer loo+ the all safet! facilities to the $oth the
em#lo!ees and contract *or+ers) The! strictl! follo*ing safet! measures
li+e gro*s- shoes- glasses- mas+s- etc
The! are strictl! follo*ing the safet! measures in the com#an!)
8/18/2019 Training Project HR
47/63
SA;ET0
8/18/2019 Training Project HR
48/63
of serice officers shall $e such as ma! #rescri$e $! the state goernment
the! are follo*ing according to this section)
According to factories actF2=:- *here in the 2555 or more *or+ers or
*or+ing the management has to maintain one safet! officer) Dut the
Smartchem technolog! ltd has maintain t*o safet! officers for loo+ after the
safet! measures in the Smartchem technolog! ltd)
As #art of safet! the! are su##l!ing three #air of dress- one #air of shoes
and helmet and also giing safet! $elts *hen eer! re,uiring the!
conducting safet! meetings eer! three months for ta+ing free suggestion
and im#lementation and reie* leel of im#lementation suggested
#reiousl!)
SA;ET0 ;UNCTION
OUT
8/18/2019 Training Project HR
49/63
7) Conducting safet! committee meeting
=)
8/18/2019 Training Project HR
50/63
Dased on the em#lo!er- su#erision- contract la$ors- /eaes in a month
or in a !ear the! are alread! noticed to those *or+ers- the! leae some of
the leaes those are comes under ne%t month or ne%t !ear according to
their com#an! rules and #rocedure the! are follo*ing
>I;;ERENT T0
8/18/2019 Training Project HR
51/63
the! +no* *ell a$out attendants of the *or+ers) The rotation ta+es #lace
for eer! da!s and shift timings are as follo*s)
SHI;T TIMINGS A shift 955 am to 455#m
D shift 455 #m to 2555 #m
C shift 2555 #m to 955 amGeneral
shift :75 am to 175 #m
These are the shift of Smartchem technolog! ltd
WOR?ING HOURS AN> OERTIME
The Smartchem technolog! ltd com#an! *or+s round the cloc+ in a da!
there is no ,uestion of sto##ing of the #roduction) the re,uirement of
an!thing to the em#lo!ee is #roiding $! the management ) The *or+ing
hours of the em#lo!ee is : hours in a da!)
Oertime *ill $e #aid dou$le of *ages of *or+er)
>ATA ANA/0SIS AN> INTER
8/18/2019 Training Project HR
52/63
Doth 67 678Total 255 2558
INTER
8/18/2019 Training Project HR
53/63
Res#ondents Res#ondentsE 45 458TEAM WOR? 75 758MRT S?I//S 75 758
TOTA/ 255 2558
INE99EAION:
0. 9AININ+ 9O+9AM ON INE9 E9ONAL 9ELAION
8/18/2019 Training Project HR
54/63
=) SATIS;IE> WITH THE >AHRA E> D0 SMARTCHEM
8/18/2019 Training Project HR
55/63
INTERA and HRA #roided $! Smartchem
ltd) Decause the organi"ation *ill not gie a e,ual >A and HRA for each
and eer! em#lo!ee)
=) THE ORGANIATION
8/18/2019 Training Project HR
56/63
INTER
8/18/2019 Training Project HR
57/63
INE99EAION:
It can $e seen from the ta$le and diagram im#lies that 958 of res#ondents felt that
the organi"ation assessing the #erformance of the em#lo!ees
9) EM)
8/18/2019 Training Project HR
58/63
INTER
8/18/2019 Training Project HR
59/63
8/18/2019 Training Project HR
60/63
The Smartchem technolog! ltd strictl! follo*s human resource #olicies
and #rocedures) This factor! recruit the candidates $ased on e%#erience
candidates) The com#an! #roided arious *elfare facilities to all the
em#lo!ees) These organi"ations maintain the #ro#er disci#line to*ards the
mem$ers)
The organi"ation maintains good human relations $et*een the
em#lo!ees- *or+ers and management efficientl!)
;IN>INGS
2) ;rom the a$oe stud! *e can find the #rocedure of HRM e%ist in the
Smartchem technolog! ltd
4) A*areness of HRM #olicies #rocedure follo*ed $! Smartchem
technolog! ltd is +no*n to ma%imum no) of em#lo!ees)
7) The organi"ation recruits the candidates on the $asis of e%#erienced
candidates)
=) The organi"ation assess the #erformance of em#lo!ee shortl!
8/18/2019 Training Project HR
61/63
1) The organi"ation #roides e%cellent *elfare facilities
9) The Smartchem technolog! ltd #roides retirement $enefits to
em#lo!ee
6) Em#lo!ee regularl! #artici#ate in committee meetings
SUGGESTION
2) Should ado#t ne* recruitment selection #rocedure
4) The organi"ation giing an o##ortunit! for em#lo!ees to #artici#ate in
decision ma+ing) And the decision should $e ado#t
7) Ne* medical facilities are #roided to *or+ers famil! mem$ers- this
increase the lo!alt! of the *or+ers to the factor!
=) The! should #roide trans#ort facilities to the *or+ers liing at nearl!
illagers or #laces
CONC/USION
The organi"ation utili"ed human resources are effectiel! that leads to
achieement of organi"ational goals) The organi"ation recruits e%#erienced
candidates for im#roement of #roduction) It maintain relations in anIndustr! the training actiities underta+en $! management hae occu#ied
an im#ortant #lace
8/18/2019 Training Project HR
62/63
The management can $e $uiltFu# a sta$le la$or forces can $e easil!
reduces the la$or turnoer) These *ill $e earn good *ill and enhance the
#u$lic image of industr!)
The prosperity of the industry is the development of the country4.
>I>LIO%R!"HY
*550505Satya-a*aya-a %e-e*al a-a&e* of Smartchem technolog! ltd
Mr)>)Sudarsana Rao #ersonalAdministration management of Smartchem
technolog! ltd%. 'a)ing performance "or) e*ectively+ $ ,ilip Tom+ 'c-ra" ill /oo)
Company+ England+ %01(.
&. rinciples and procedures in evaluating performance+ 2o,n C. 3lanagan+
4olume$ &1.
8/18/2019 Training Project HR
63/63
(. ublic ersonal Administration+ S 5 -oel+ Sterling ublis,ers vt. 5td.+ Ne"
6el,i.
7. Training 8 6evelopment+ A /etter "ay+ !obert ayden+ 4olume 9&.
9. !esearc, 'et,odology 'et,ods and Tec,ni:ues+ ;ot,ari C. !.+ Ne" Age International
ublications
1. As"at,appa> ;.> uman !esource ersonal 'anagement
We$ sites
***)google)com
***)cirehr)com
***)hr #ractices)com
http://www.google.com/http://www.cirehr.com/http://www.hr/http://www.google.com/http://www.cirehr.com/http://www.hr/