GETTING THE BEST OUT OF YOUR STAFF

TNA METHODOLOGIES

By Senior Sort Term International Expert: Kyriakos DIMITRIOU

Place: UCCI Tashkent Training Centre

- July 1, 2014Training of TrainersThis project is financed by the European Union#

The project is implemented by a European Profiles S.A. led consortium1Training needs analysis (TNA)

Training in companies/ organizations is needed to fill in the gap between Employees do have (existing gap)

the Company or Organization expect or need (expectations gap)Analyzing what the training needs are is a vital prerequisite for any effective training program.

skills and competenciesknowledgeattitudesbehaviorGAPThis project is financed by the European Union#

The project is implemented by a European Profiles S.A. led consortiumTNA defines

Without training needs analysis we may miss priority needs, or even cover areas that are not essential.TNA is crucial to define at the same time: the needs the level of skills, abilities and competencies the level of knowledge the expectations the prioritiesof potential learners and the organization or the company they are working forThis project is financed by the European Union#

The project is implemented by a European Profiles S.A. led consortiumTNA - When

Training needs analysis is a prior activity. This activity will define somehow the level of delivery, the training objectives and structure. Training needs can be sorted broadly into three types:those that can be anticipatedthose that arise from monitoringthose which result from unexpected problems

This project is financed by the European Union#

The project is implemented by a European Profiles S.A. led consortiumTNA How?

Usually is performed by experts that contrast actions done previously, to the expected one. This is combined with competency standards we need to achieve.The toughest but best way in terms of a quality action is data collection by the trainer himself.TNA is usually carried out through desk Analysis of existing data, questionnaires, personal or group interviews, focus groups, observation etc.

This project is financed by the European Union#

The project is implemented by a European Profiles S.A. led consortiumEffective TNA Effective TNA involves systematic planning, analysis and coordination across the organization, to ensure that: organizational priorities are taken into account, duplication of effort is avoided andeconomies of scale are achievedThis project is financed by the European Union#

The project is implemented by a European Profiles S.A. led consortiumTNA - Action checklistEnsure that the identification of training needs is integrated across the organizationAnticipate future needsDevelop monitoring techniquesInvestigate unexpected problemsIdentify the level of needConsider what type of training will be most appropriateThis project is financed by the European Union#

The project is implemented by a European Profiles S.A. led consortiumTNA time managementCompany's sizerate of needs Low/lowfactorsLow/highHigh /lowHigh/ highThis project is financed by the European Union#

The project is implemented by a European Profiles S.A. led consortiumTNA CYCLE COSTINGREPORTINGThis project is financed by the European Union#

The project is implemented by a European Profiles S.A. led consortiumThe training cycle This project is financed by the European Union#

The project is implemented by a European Profiles S.A. led consortiumTraining: Setting the objectives Be specificWhy is this training being carried out?What knowledge and skills will the participants carry away with them?How should the participants feel after the training has finished?Be practicalCheck the criteria for goals and objectivesDont define too many objectivesThis project is financed by the European Union#

The project is implemented by a European Profiles S.A. led consortiumStructure of trainingA training action consist of three parts: pre-training phase, the training and post-training phase. The logical structure isThis project is financed by the European Union#

The project is implemented by a European Profiles S.A. led consortiumStructure of trainingSo, in preparing the training structure and content the trainer should consider the following:

What I intend to do:goals and objectivesHow am I going to do it:content, methods and materials How will I know if I have succeeded:monitoring and evaluationThis project is financed by the European Union#

The project is implemented by a European Profiles S.A. led consortiumto know Categories One kind of categorization knowledge, skills, abilities, competencies, etc. is:ie must know It is crucial not to confuse Categories of Knowledge with Degree of DifficultyThis project is financed by the European Union#

The project is implemented by a European Profiles S.A. led consortiumUsing pre - assignmentsPre assignment in training is a task that is agreed between the two parties (trainer learners) to be done in a future time. It is a training technique that include: High involvement by learners / Activation of all senses / Theory knowledge / Research and involvement of resourcesSetting a pre assignment the trainer must:Give concrete instructionsGive quantitative limitsGive an example to the learners

This project is financed by the European Union#

The project is implemented by a European Profiles S.A. led consortiumDefining a successful trainingWhen a training action is successful (prefer to call it effective instead of successful) ?We strongly believe that basic assumption in order to create an effective training activity, is to involve learners in the training action, turn to advantage their experiences, knowledge and skills and taking into account their preferences and particularities. Also the use of various techniques is very helpful. Effectiveness is a continuous process. And the results on how effective the training was, is coming later onThis project is financed by the European Union#

The project is implemented by a European Profiles S.A. led consortiumDevelopment of a training program(Development from the side of the company / organization)There are four major considerations in developing and running a training program:Planning and ex ante evaluationLogisticsImplementationEvaluationThis project is financed by the European Union#

The project is implemented by a European Profiles S.A. led consortiumPlanningPlanning takes into account the findings of TNA and set the objectives and goalsDefine the area / areas of training deliveryDecide the dates of deliverySelect the trainer / trainersDetermine the staff involved(ex ante evaluation will be part of the evaluation module)

This project is financed by the European Union#

The project is implemented by a European Profiles S.A. led consortiumLogistics Where (place, location)Equipment and materials Human resources Other resourcesConsumables FeesOther (ie translation etc)

This project is financed by the European Union#

The project is implemented by a European Profiles S.A. led consortiumStagesObjective of the activityThe entry behaviorThe learning contractDeciding the contentSequence planningWays of maximum recallPlanning of resourcesThe performanceReview - feedback

This project is financed by the European Union#

The project is implemented by a European Profiles S.A. led consortium