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DIVISIONAL TRAINING GUIDE 2013 GROWING THROUGH LEARNING

Training Manual 2013 LNE

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Page 1: Training Manual 2013 LNE

DIVISIONAL TRAINING GUIDE 2013 GROWING THROUGH LEARNING

Page 2: Training Manual 2013 LNE

Training ESSENTIAL TRAINING

Data Protection .................................................................................................................. 1

Equality and Diversity ........................................................................................................... 2

Fire Awareness ................................................................................................................... 3

First Aid ........................................................................................................................... 4

Food Hygiene ..................................................................................................................... 6

Health and Safety in the Workplace .......................................................................................... 7

IT Training ........................................................................................................................ 8

Manual Handling ................................................................................................................. 9

Minibus training ................................................................................................................. 10

RAMP (Risk Assessment Management Plan ) ................................................................................ 11

Safe and Sound 3: Safe Church ............................................................................................... 12

Supervision and Appraisal ..................................................................................................... 13

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ORGANIC TRAINING

Bridge Building Sessions ....................................................................................................... 15

Building Blocks .................................................................................................................. 16

Building Blocks – ‘add ons’ .................................................................................................... 17

Children’s Leaders’ Training (YPSM & JSS pre-commissioning) ........................................................ 18

Core Skills ........................................................................................................................ 19

More Core Skills ................................................................................................................. 20

Corps Finances .................................................................................................................. 21

Disability Ministry ............................................................................................................... 22

Door to Door Prayer Ministry .................................................................................................. 23

Growing Grace – Fully .......................................................................................................... 24

Messy Church .................................................................................................................... 25

One-on-One Discipleship....................................................................................................... 26

Parenting Course ................................................................................................................ 27

Praying On The Streets ........................................................................................................ 28

Prayer School .................................................................................................................... 29

Ultimate Church Visit .......................................................................................................... 30

What Every Volunteer Youth Worker Should Know (WEVYWSK) ........................................................ 31

Women of Worth ................................................................................................................ 32 CO

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2013 DIVISIONAL TRAINING

Charity Shop Training Day ..................................................................................................... 34

Essential First Aid (all ages) .................................................................................................. 35

Essential First Aid (all ages) .................................................................................................. 36

FOCUS Time Management ..................................................................................................... 37

h+ Making Good Sense of the Bible Facilitator Workshop ............................................................... 38

Leadership Training (1) ........................................................................................................ 39

Leadership Training (2) ........................................................................................................ 40

Leading Volunteers Workshop ................................................................................................ 41

Managing Difficult Behaviour ................................................................................................. 42

Safe and Sound for Leaders ................................................................................................... 43

Supervision and Appraisal ..................................................................................................... 44

FURTHER RESOURCES

In Partnership with YMCA ..................................................................................................... 46

In Partnership with YMCA (cont.) ............................................................................................ 47

Other Providers ................................................................................................................. 48

SISTAD Regional Newsletters ................................................................................................. 49

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ESSENTIAL TRAINING This section includes mandatory training, some of which can now be completed online.

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Data Protection ilearn This training is mandatory for all officers and employees who hold or deal with personal information

The Salvation Army Data Protection Policy details training requirements: (Type DPP1103 into search box of the infonet) https://[email protected]

This training is available on iLearn, The Salvation Army’s eLearning Portal:

http://ilearn.salvationarmy.org.uk

For more information please contact: [email protected] ESSEN

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Equality and Diversity ilearn This training is mandatory for all officers and employees There are two courses available:

Officers & Managers (approximately 3hrs)

All other employees (approximately 1hr) This training is available on iLearn, The Salvation Army’s eLearning Portal:

http://ilearn.salvationarmy.org.uk

The course can be completed in stages and a certificate printed on completion. For more information please contact: [email protected]

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Fire Awareness ilearn This training is essential within corps and centres The Salvation Army Safe Mission Guide 2 provides information and guidelines with respect

to fire safety. This can be found on the infonet:

https://[email protected]

This training is available on iLearn, The Salvation Army’s eLearning Portal:

http://ilearn.salvationarmy.org.uk

Implementation of this training forms part of the DC’s annual review

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First Aid Local training This training is essential for corps and centres

This training can be sourced locally via St John Ambulance.

Two training events for 2013 have been arranged by DHQ:

8th March @ Shoeburyness

23rd March @ Letchworth

Full details can be found on pages 35 & 36.

The following page gives HSE guidelines for the workplace to assist you with assessing the

right cover for your corps/centre.

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FIRST AID GUIDELINES

From your risk assessment, what degree of hazard is associated with your activities?

How many people do you have on your premises at any one time?

What First Aid provision do you need?

Low hazard Eg offices, shops, libraries

Less than 25 25-50 More than 50

At least one appointed person At least one first-aider trained in Emergency First Aid at Work At least one first-aider trained in First Aid at Work for every 100 people

Higher Hazard Eg food processing

Less than 5 5-50 More than 50

At least one appointed person At least one first-aider trained in Emergency First Aid at Work At least one first-aider trained in First Aid at Work for every 50 people

These are guidelines given by the Health & Safety Executive which relate to the work place, so you will need to bear this in mind when considering your own situations.

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Food Hygiene Various providers This training is essential for all those dealing with food preparation

The Salvation Army, Safe Mission Guide 6, Safe Food Policy April 2010, gives guidelines

and suggests appropriate levels of training. https://[email protected]

There is a very good government resource called 'Safer food better business' (SFBB), which is free from the Food Standards Agency:

www.food.gov.uk/business-industry/caterers/sfbb/#.ULciRKy56Ag

Online training is available from various providers: e.g. www.saferfoodhandler.co.uk

Face to face training is available from Hadleigh Training Centre. Please contact [email protected] in the first instance

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Health and Safety in the Workplace THQ This training is suitable for Corps Officers and Managers CIEH Level 2 Award Health and Safety in the Workplace is an ofqual accredited course,

designed to ensure employees are aware of their own safety, the safety of customers, contractors, volunteers, other employees and the public, within their workplace

Note: Officers/managers are responsible overall for health and safety in their centres. Therefore they need some knowledge of health and safety to do this effectively. Where a manager/officer hasn't had any training we would strongly recommend they undertake this course as without it their responsibilities are unknown.

Exam: Multiple Choice style

Offered by THQ and delivered by Helen Statham.

Please contact [email protected] in the first instance

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IT Training ilearn The Salvation Army’s iLearn offers good IT training across a variety of topics. These can

be accessed at a time that suits you and you can work at your own pace

Topics include:

Word PowerPoint Internet

Excel Lotus notes General IT

There are also virtual classroom sessions. These are tutored, and you can sign up for these at iLearn, The Salvation Army’s eLearning Portal:

http://ilearn.salvationarmy.org.uk

DHQ are happy to facilitate mentoring for use of IT.

For more information please contact: [email protected]

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Manual Handling Local training This training is mandatory for all people involved in moving furniture, equipment and who work in charity shops, etc.

The Salvation Army Safe Mission Guides 12 & 13 give guidance and provide a template for recording instruction given. They can be found on the infonet. https://infonet.salvationarmy.org.uk

This training should be given as part of the employee/volunteer induction programme as applicable.

For more information please contact: [email protected] E

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Minibus training Various providers This training is mandatory for minibus drivers and escorts

Official minute Green 04/12 details Salvation Army Minibus Policy.

This can be found on the infonet:

https://[email protected] This training can be sourced locally. Companies used within the division include:

Minibus Training and safety www.minibustrainingandsafety.co.uk Tel: 01702 307304

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RAMP (Risk Assessment Management Plan ) Safeguarding Unit (THQ) This training is suitable for Corps Officers and Centre Managers This course is designed to lead COs and Centre Managers through the process of risk

assessing a potential employee or volunteer with a criminal record. From the risk assessment the course looks at how to devise management plans. In addition, the course is also useful for a Corps Officer to consider the management plan for use in other contexts, such as when a known sex offender wants to attend the corps

Best practice requires all officers to attend, although it is understood that some positions makes this training more pertinent than others.

This is a one day course led by the Safeguarding Unit at THQ.

Please contact [email protected] in the first instance

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Safe and Sound 3: Safe Church SISTAD This training is for all Corps Officers, and is mandatory for Salvation Army employed children’s and youth workers

The course is also beneficial to all corps children’s and youth ministries workers

The objectives of the course are to:

Equip officers and personnel who, at any time, could be confronted with issues of abuse (both current and historic) during ministry.

This training is offered by SISTAD and details can be found in their brochure in the Personal & Professional section. Applications should be made on the Internal Courses form and processed via DHQ.

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Supervision and Appraisal Ann Steele – Divisional Personnel Officer This training is essential for all who are responsible for supervising employees

The objectives of the course are to:

Gain a greater understanding of what managing performance is and why it is important.

Understand what to do about declining or poor performance.

Understand the purpose and principles of giving and receiving feedback.

Provide clarity on the supervision and appraisal documentation and structure of the meetings.

Learn how to create SMART objectives

For more information please contact: [email protected] ESSEN

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ORGANIC TRAINING The following training opportunities are offered by DHQ and can be delivered in your local setting.

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Bridge Building Sessions Liz Hall - DFO Further training for church-based toddler groups

How to:

• Set Up and Run a Baby Birthday Club

• Run/develop Baby Song or introduce Song Time into your session

• Link into the 1277 initiative – What IS the 1277 initiative?

• 2014 Mainly Music

For more information please contact: [email protected]

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Building Blocks Liz Hall - DFO A training resource for those in church-based toddler groups.

Devised and published by CATS (Carer and Toddler Strategy) Consultative Group: Baptists

Union of GB, Fegans, Go Project, SU and The Salvation Army.

Best run for a group over a number of weeks, each session lasting about 2 hours, although the sessions could provide for an individual portfolio for a leader.

• Session 1 Shaping the Vision

• Session 2 Nurturing Spiritual Life and Faith

• Session 3 Engaging with Parents and Carers

• Session 4 Sharing Faith through Toddler Groups.

For more information please contact: [email protected] ORG

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Building Blocks – ‘add ons’ Liz Hall - DFO Short sharp sessions building on the building blocks material for church-based toddler groups

Lasting an hour, depending on how much YOU want to talk!

• Mission through Carer and Toddler Groups

• Faith Development

• Sample Toddler Services

• Music Time

• Top Tips for Storytellers

• Learning through Play

• Worship the Under 5s Way

For more information please contact: [email protected]

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Children’s Leaders’ Training (YPSM & JSS pre-commissioning)

Captain Graham Slader - DCO • The Children’s Leaders’ Training course is designed to equip prospective YPSM’s and

JSSs. It comprises seven units; six from Core Skills and an additional Salvation Army Context unit. There is a total of 18 hours training which can be delivered through organised training sessions or one to one with a mentor. (A mentor is assigned regardless of training method) The requirements for YPSMs and JSSs differ as follows:

YPSMs • Completion of units A-D prior to commissioning (recommended for Asst. YPSMs)

• Completion of units E-G following commissioning

JSSs • Completion of units A,B,D and G prior to commissioning

Training progress is recorded by the mentor/DCO and an Evidence Portfolio is created by the trainee to demonstrate their learning. CMU are advised of progress and issue a certificate of completion at the end of the course.

For more information please contact: [email protected]

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Core Skills Captain Graham Slader - DCO Core Skills is the recognised training resource for children’s ministry in the UKI Territory. It contains six sessions, each designed to take two hours. Sessions can be delivered individually, or combined for a longer training event.

Session 1: Child Development

Session 2: Leadership Skills

Session 3: Programme Planning

Session 4: Children and Community

Session 5: Pastoral Awareness

Session 6: Spirituality and the Bible

Core Skills is currently undergoing a re-write, however it is expected that the categories of training will remain largely the same. For more information please contact: [email protected] O

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More Core Skills Captain Graham Slader - DCO

A further six sessions of training for those involved in children’s ministry:

Session 1: Transitions

Session 2: Special needs

Session 3: Challenging Behaviour

Session 4: The Global Dimension

Session 5: Children’s Advocacy

Session 6: Young Leaders

As above, More Core Skills can be delivered as individual or combined sessions.

For more information please contact: [email protected]

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Corps Finances DHQ Finance Team The DHQ Finance Team can provide the following training to Corps Officers and Local Officers responsible for corps finances:

Budget setting and monitoring

Bank reconciliations

Understanding monthly financial reports

Completion of CID forms

Gift Aid and Annual Appeal paperwork

Inventories

For more information please contact: [email protected]

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Disability Ministry ALOVE This resource is aimed at those who are working with people with disabilities and/or

would like to learn more about how best to support those with disabilities. This resource

should start a thought process on how we create an Inclusive Church /Environment in all

we plan and do.

The training will equip you in :

• Understanding where your values on disabilities are based

• How to include disabled children/young people

• Recognising the skills disabled children and young people will bring to enhance

your church.

For more information contact: [email protected] ORG

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Door to Door Prayer Ministry Major Jacquie Hanover - DDE An hour and a half session looking at the before, during and after of the vision for Door to Door Prayer Ministry, including:

• The Theory

• What it means in practice

The initial session is followed by 4 weeks practical supported ministry in YOUR location. Each Practical Session will be preceded by a support session and followed by a debrief.

At the end of this course of supported ministry you will be in a position to confidently pray for people Door to Door in your location.

For more information please contact: [email protected] ORG

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Growing Grace – Fully Major Amanda Slader - DPSO This is a new resource written by Major Catherine Wyles – soon to be published!

A 10 week bible study course addressing issues facing the older generation within our

fellowships. This is a powerful tool!

Subjects include:

• Who am I now?

• Grief

• To ask for help is not a sign of weakness

• Older and Wiser?

For more information please contact: [email protected]

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Messy Church Liz Hall - DFO A morning, afternoon or evening session looking at the before, during and after of the vision for Messy Church.

Based on the Messy Church Website, Messy Church 1 and 2 and hands on experience

• The Theory

• The Practise including the values of Messy Church

• The ‘What’s next’

• This interactive training will mainly help you explore WHY it might be a good idea to consider ‘Messy Church’ as another way of ministering to families, the clues that your Corps is ready to take this step and time to consider the HOW.

• Messy Church is the BRF Branding for a specific stand alone programme for families on the edge of your fellowship. The values of Messy Church can be absorbed by a number of other programmes that might be considered messy, but that you might want to call something else.

For more information please contact: [email protected]

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One-on-One Discipleship Ben Still - DYO Training in one-on-one discipleship including:

• What one-on-one discipleship is

• Biblical models of discipleship

• The skills of a successful discipler

• The practicalities of one-on-one discipleship, including safeguarding

The course will provide attendees with all the knowledge to use the ALOVE One-on-One Discipleship Manual effectively.

The course runs over 1 full day.

For more information please contact: [email protected]

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Parenting Course Liz Hall - DFO A flexible course for parents lasting 6-10 weeks based on a number of Parenting Resources, with a Christian foundation, but suitable for all comers.

Covering issues such as :

• Giving Praise • The Question of Discipline • Family Rules • Personal Power • Feelings – what to do with them • Nurturing Ourselves • Ages and Stages • Helping Children Stay Safe • Problem Solving and Negotiating • Continuing the Family Journey

The vision for this course is that by 2014, we will be in a position to train others in running a Parenting Course themselves.

For more information please contact: [email protected]

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Praying On The Streets Major Jacquie Hanover - DDE Taking Prayer to the town centre

An hour and a half session, looking at the before, during and after of the vision for

Praying On The Streets.

• The Theory

• What it means in practice

Followed by 4 weeks practical supported ministry in YOUR location. Each Practical Session will be preceded by a support session and followed by a debrief.

At the end of this course of supported ministry you will be in a position to confidently take prayer onto the streets in your location.

For more information please contact: [email protected]

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Prayer School Major Amanda Slader - DPSO This is a 5 week/session course from the SA Prayer Network team that could be delivered weekly or over a weekend.

• Prayer Style

• Your role in prayer

• Wounds and Healing

• Listening to God

• Developing a prayer strategy in your corps

For more information please contact: amanda.slader @salvationarmy.org.uk

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Ultimate Church Visit Captain Graham Slader - DCO

Ultimate Church Visit is a great resource designed especially for Salvation Army Corps Officers and children's workers, helping you to host a fun, interactive and memorable

primary school visit at your corps or centre.

Training can be offered to corps interested in running an Ultimate Church Visit event covering setting up to delivery.

For more information about Ultimate Church Visit: www.salvationarmy.org.uk/uki/UCV

DHQ has a complete set of resources available for your use

For more information please contact: [email protected]

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What Every Volunteer Youth Worker Should Know (WEVYWSK)

Ben Still - DYO

Training in the basics of youth work and ministry for volunteer youth workers.

This biblically based course is comprehensive covering:

• Understanding of the fundamentals of youth work and ministry

• Working with individuals and groups

• Developing spirituality, outreach and programme

The course also provides lots of practical ideas and advice. A good basic grounding in youth work and ministry.

The course runs over 3 full days, usually run over 3 Saturdays across 3 months.

For more information please contact: [email protected]

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Women of Worth Major Amanda Slader - DPSO This is a short course delivered over six sessions, one of its aims is to broaden and deepen relationships in a small group setting, whilst building a sense of worth and dignity.

Originally written for young women this is a valuable transferable resource.

Each session lasts two and a half hours

• Session 1 Finding Friendship

• Session 2 Stress and Anxiety

• Session 3 Exploring Emotion

• Session 4 Creating Confidence

• Session 5 Hopes and Dreams

• Session 6 Moving Forward

For more information please contact: [email protected]

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2013 DIVISIONAL TRAINING The following courses are being run by DHQ within the Division this year

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Charity Shop Training Day Beverley Egan - DDCS 20th March @ Hatfield Peverel Corps Time to be confirmed

This training is for Corps Officers, Charity Shop Managers and Volunteers.

The day is arranged by the Divisional Director for Community Services Beverley Egan and is a mixture of information sharing and discussion to include:

• Marketing, Bench mark assessments via THQ, shop layouts.

For bookings contact [email protected]

For information contact [email protected]

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Essential First Aid (all ages) St John Ambulance 8th March @ Shoeburyness Corps 10:00am – 1:00pm (9.30am registration)

Course Content:

• Communication and casualty care

• Looking after yourself and the casualty

• Adult, child and infant resuscitation

• Treatment of severe bleeding, chest pain and an unconscious casualty

• Treatment of choking in adults, children and infants

• Treatment of an unconscious casualty.

Maximum delegates 14

For bookings contact [email protected] 2013 D

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Essential First Aid (all ages) St John Ambulance 23rd March @ Letchworth Corps 10:00am – 1:00pm (9.30am registration)

Course Content:

• Communication and casualty care

• Looking after yourself and the casualty

• Adult, child and infant resuscitation

• Treatment of severe bleeding, chest pain and an unconscious casualty

• Treatment of choking in adults, children and infants

• Treatment of an unconscious casualty.

Maximum delegates 14

For bookings contact [email protected] 2013 D

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FOCUS Time Management Major Melvyn Knott 25th March 2013 @ Hatfield Peverel Corps 9:30am – 4:00pm

Providing people with a system of managing their workload and resources whilst focusing on the highest priorities.

By the end of the course delegates will have:

• Discovered ways to manage and prioritise their time by analysing time usage.

• Clarified governing values that will provide vision and direction.

• Considered how to apply three steps to a weekly planning process that will be the key to creating a balanced life.

• Explored the keys to effective planning in the light of their requirements in order to design a plan to integrate multiple tools into an effective planning system.

• Considered best practice with regard to handling email, voicemail, procrastination and interruption and using a filtering system to handle all incoming information.

For bookings contact [email protected]

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h+ Making Good Sense of the Bible Facilitator Workshop

2nd May 2013 @ Colchester Citadel I day course – times to be confirmed

As a response to a decline in biblical literacy amongst churchgoers The Bible Society has developed the h+ Making sense of the bible course. The programme is not about providing simple answers but enabling participants to grow in understanding, experience and confidence in how to interpret the bible.

Facilitator training workshops take place over one day. Delegates receive their own multi – media facilitator’s pack. You’ll hear all you need to know about h+. Learn how to teach it to others and gain the confidence and skill to make h+ a transforming experience for your church or Bible study group.

Cost £50 per delegate – Funding can be made available for corps on mission support.

For more information please contact: [email protected] and see www.hplus.org.uk.

For bookings please contact: [email protected]

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Leadership Training (1) Sharon Prior For those engaged in Spiritual leadership and those identified with leadership potential

9th February 2013 @ Hadleigh Temple 9.30am – 4.15pm

Lunch is provided

Topics • The character of the leader • Overcoming Challenges in Leadership • Gender and Leadership • Building effective teams

For booking contact: [email protected] 2013 D

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Leadership Training (2) Sharon Prior For those engaged in Spiritual leadership and those identified with leadership potential

11th May 2013 @ Harlow 9.30am – 4.15pm

Lunch is provided

Topics • Models of Leadership • Self – Awareness of the Leader • Reflective Practice as a Leader • Personal Development Plan

For booking contact: [email protected] 2013 D

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Leading Volunteers Workshop Sharon Prior 7th June 2013 @ Hatfield Peverel Hall I day course – times to be confirmed

Topics:

• Session 1 Recruiting Volunteers

• Session 2 Valuing Volunteers

• Session 3 Teambuilding with Volunteers

• Session 4 Developing and Supporting Volunteers

For information and bookings contact: [email protected] 2013 D

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Managing Difficult Behaviour Ann Steele - DPO Friday 15th February @ DHQ Wednesday 22nd May @ DHQ

3 hour course – times to be confirmed The objectives of the course are to:

• Recognise the reasons behind difficult behaviour

• Identify the impact of difficult behaviour on employees, volunteers and the organisation

• Explore ways of dealing with difficult behaviour and how to create effective boundaries

For booking contact: [email protected] 2013 D

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Safe and Sound for Leaders Captain Graham Slader - DCO 23rd February 2013 @ Colchester Mount Zion 12th October 2013 @ Barking

16th November 2013 @ Ware 9:30am – 4:00pm

A 1 day course that covers the 12 units in the Safe & Sound Manual.

Safe & Sound for Leaders is mandatory for Corps Officers/Deputy Child Protection Coordinators/employed children and youth workers/YPSM/Children’s ministry team leaders/CYS and those ‘doing the role’ i.e. fulfilling one of these roles without holding a commission.

It is also recommended for Children’s Advocates and other Local Officers. For bookings contact [email protected] 2

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Supervision and Appraisal Ann Steele - DPO This training is essential for anyone in a supervisory role with staff and/or volunteers 28th February 2013 @ DHQ

10:30am – 3:30pm The objectives of the course are to:

• Gain a greater understanding of what managing performance is and why it is important

• Understand what to do about declining or poor performance

• Understand the purpose and principles of giving and receiving feedback

• Provide clarity on the supervision and appraisal documentation and structure of the meetings

• Learn how to create SMART objectives

For booking contact: [email protected]

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FURTHER RESOURCES

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In Partnership with YMCA Rosemary Archer - YMCA Retail Skills Certificate Retail Skills Diploma Customer Services Certificate

The YMCA trainer for our area lives in Hatfield Peverel and conducts the training on site with the individuals concerned.

There is no cost to The Salvation Army and those line managing students will not be heavily burdened with paperwork, but will be asked to participate in student reviews, which take place from time to time.

Whilst DHQ are happy to assist in any way we can, initially it is suggested that you make direct contact with YMCA Training to discuss your individual requirements and check on the criteria that need to be taken into account. (see next page)

The contact details for Rosemary Archer, our local trainer are: Tel: 07733 007449 Email: [email protected]

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In Partnership with YMCA (cont.) Rosemary Archer - YMCA

Who can apply? Anyone who undertakes a “front of house” role [e.g. centre receptionist, charity shop

assistant] and who meets the following criteria:-

• Aged 19+

• Unemployed

• Not already on a government scheme

• Not in receipt of benefits (NB. Disability Allowance is permitted)

If an individual is in receipt of Employment and Support Allowance (ESA) this can be acceptable, providing that individual is not yet ready for work. YMCA will be able to give more detailed advice with regard to meeting the criteria requirements, during the application process

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Other Providers

The following providers offer local training and you can subscribe to their mailing list if you wish to be kept informed.

Voluntary Sector Training

www.voluntarysectortraining.org.uk

Or by post: 45 Stortford Road, Great Dunmow Essex, CM9 1DQ

Volunteer Solutions www.volunteersolutions.org.uk

Or by post: 19 Marling Way, Gravesend, Kent DA12 4DW Tel 01474 358013

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SISTAD Regional Newsletters

Major Melvyn Knott our Learning and Development Officer from SISTAD publishes a

bulletin 3 times a year to remind us of what is on offer and what places are available.

Look out for these in:

• January

• April

• August

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