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Educating GLAMs
Sebastiaan ter Burg
Mylee Joseph: ”People are treating GLAMs as institutions the same way
as GLAMs are treating Wikipedia as an institution. They both forget about the people
doing the work”
Jaimee Anstee: “They’re called GLAM partners”
Educating GLAMsprofessionals
Educating GLAMsprofessionals
Recruiting honorary consuls
Ranting about training stuff and sorts…
Sebastiaan ter Burg
Problem 1
Januari 15, 2011
Content donation Amsterdam Museum Januari 15, 2011
Amsterdam museum upload progress
2011: 0 2012: 0 2013: 0
“The upload team is busy. You can not leave a message.”
Alex Hinojo: “Map the interests of your community and of your GLAMs. Only start the projects where you have a match.”
NO
GLAMs . Volunteers
GLAMs Volunteers
GLAMs VolunteersWikipedians in Residence
GLAMs VolunteersWikipedians in Residence
Honorary consuls
GLAMs VolunteersWikipedians in Residence
Honorary consuls
GLAMs . Volunteers
Hay Kranen: ”When I was training professionals
as a Wikipedian in Residence, I was not learning them to edit
Wikipedia, but more often helping them understand Wikipedia and
Wikipedians.”
VolunteerRespects targets Neglects targets
Limited timeLimited timeWorks on what
he/she likesWorks on what needs to be doneListens Listens occasionally
Keeps on goingStops when doneTrains him\herselfNeeds training
Professional
Problem 2
We have no clue
We share content
We have an idea
We have an ambition
We promote
reuse
We feed back additions
We monitor reuse
Steps to openess
Volunteers
We have no clue
We share content
We have an idea
We have an ambition
We promote
reuse
We feed back additions
We monitor reuse
Steps to openess
GLAMsGLAMs Volunteers
We have no clue
We share content
We have an idea
We have an ambition
We promote
reuse
We feed back additions
We monitor reuse
Steps to openess
Introduction of projects
Introduction to basic editing and processes
Writing your first article
Communities andWikimedia
Philosophy of open
Content Uploads /GLAMwiki Toolset
Wikimedia Commons
Statistics and tools
EditingWikidata
Wikipedia expert
Organising events
Training skills
Orientation Beginner Intermediate Expert Volunteer
Wikidata expert
Introduction of projects
Introduction to basic editing and processes
Writing your first article
Communities andWikimedia
Philosophy of open
Content Uploads /GLAMwiki Toolset
Wikimedia Commons
Statistics and tools
EditingWikidata
Wikipedia expert
Organising events
Training skills
Orientation Beginner Intermediate Expert Volunteer
Wikidata expert
GLAMwiki Toolset Workshop
Wikidata for GLAMs
Training for trainers
KNOW USEUNDERSTAND MASTER
PROMOTE TRAINSUPPORTINFORM
WHAT
HOW
WHY
Golden Circle - Simon Sinek
WHAT HOW
WHY
Introduction of projects
Introduction to basic editing and processes
Writing your first article
Communities andWikimedia
Philosophy of open
Content Uploads /GLAMwiki Toolset
Wikimedia Commons
Statistics and tools
EditingWikidata
Wikipedia expert
Organising events
Training skills
Orientation Beginner Intermediate Expert Volunteer
Wikidata expert
Problem 3
RTFM
WTFM
Where is TFM?
Problem 4
WIKIMEDIA CHAPTERS
MEMBERS
BOARD
DIRECTOR
PROJECT COORDINATORS
COMMUNITY SUPPORT & COMMUNICATIE
FINANCE
Size of the community Amount of (paid) support available
E-status of GLAMs …
Variables
Conclusions
We need to reframe our message to professionals
A.
FREE LABOUR
DIY GOODNESS
ANYONE CAN DO IT
IF YOU CAN’T DO IT YOU’RE A NOBODY
WE HAVE MANUALS!
MANAGEMENT OF EXPECTATIONS
COOPERATION IS LIKE A DATING SITE
SOME GET A LOT OF ATTENTION
OTHERS ARE LOOKING FOR THAT SPECIAL ONE
THERE IS NO GUARANTEE THAT YOU’LL GET A DATE
BUT THAT DOESN’T MEAN YOU’RE HOPELESS
GIVE IT TIME
We need to tune training to the size
and professional status of chapters and
user groups
B.
Become a volunteer
Sharing for professionals
Become a volunteer
Sharing for professionals
Sharing for professionals
Become a volunteer
We need to standardise training material and increase production
of material
C.
We need to facilitate out-of-body thinking
for chapters/user groups
D.
Educating GLAMs
Sebastiaan ter Burg
