TRAINING CATALOGUES · Behavioural Competencies Developing Questions STAR Approach Practice Learning Outcome Improve partipants’ interviewing skills Increase self-confidence in

TRAINING CATALOGUES

Digging Inside Out (Effective Interview Skill) – 1 Day

Participants

People Managers and HR who needs to

recruit team members

Max number of participant is 12 persons

Objective

Equip participants with knowledge and

techniques in recruiting a right

candidate for particular position

Practice interview knowledge and

techniques through a series of

structured simulations

Curriculum

Purpose of Interview

Criterias

CAKE Approach

Behavioural Competencies

Developing Questions

STAR Approach

Practice

Learning Outcome

Improve partipants’ interviewing skills

Increase self-confidence in interviewing

candidates

Training Composition

Theory and Group Discussion – 30%

Role Play / Simulation – 70%

Training Language

Indonesia

English

Participant received

Workbook

Certificate of Attendance

Training Agenda

Day 1 Agenda

AM - Intro and purpose of Interview

- Criterias - CAKE - Behavioral Competencies - Developing Questions

PM - STAR - Fish Bowl – Interview - Triad Role Play - Wrap Up and Closing

Digging Inside Out (Advance Interview Skill) – 2 Days

Participants

People Managers and HR who need to

recruit team members


Objective

Refresh and equip participants with

knowledge and techniques in recruiting

a right candidate for particular position

Practice interview knowledge and



Curriculum

Purpose of Interview

Reverse Point-of-View - Interviewee

Criterias

CAKE Approach

Behavioral Competencies

Developing Questions

STAR Approach

Funnel Techniques

Questions to Avoid

Unconscious Bias

Practice – Individual and Panels

Learning Outcome

Improve partipants’ interviewing skills

Increase self confidence in interviewing

candidates

Increase percentage in recruiting the

right candidate




Training Language

Indonesia

English


Workbook


Training Agenda

Day 1 Agenda

AM - Intro and Purpose of Interview

- Reversed Point-of-View - Criterias - CAKE - Behavioral Competencies

PM - Developing Questions - STAR - Funnel Technique - Fish Bowl – Interview - Real Candidate Interview – 1 - Real Candidate Interview – 2 - Real Candidate Interview – 3 - Wrap Up

Day 2 Agenda

AM - Unconscious Bias - Questions to avoid - Employee Fit - Panel Interview – 1

PM - Panel Interview – 2 - Panel Interview – 3 - Action Plan

Living by Choice, Not By Default – 1 Day (Based on EQ Framework)

Participants

People Managers or individual

contributors who are going to deal or

experience with change


Objective

Understand individual pattern of

Feeling-Thinking-Behaviour

Challenge the default pattern and

making choices

Build awareness and power of choices in

dealing with changes

Curriculum

Mood Meter

Comfort-Learning-Panic Zone

Feeling-Thinking-Behaviour

Triggers

Pattern of You

“Change Burning Platform” – Common

Trigger”

Happy Sad Mad

Inner Voice

Assessment and Choices

Reframing

Letter from Future

Learning Outcome

Awareness on individual pattern of

default mode

Having choices in dealing with change

Transforming self and team members to

be at their best



Role Play / Work Group – 70%

Training Language

Indonesia

English


Workbook


Training Agenda

Day 1 Agenda

AM - Mood Meter - Comfort - Learning – Panic

Zones - Feeling – Thinking Behaviour - Triggers - Pattern of You

PM - Burning Platform Change - Happy Sad Mad - Inner Voices - Assessment and Choices - Reframing - Letter from Future

EQ at Workplace – 2 Days

Participants

People Managers and individual

contributors


Objective

Understanding the EQ-I 2.0 framework

Having awareness on individual EQ

Building EQ’s norm for team

Curriculum

Mood Meter

Basic emotion and Sensory Input

Amygdala Hijacked

Coping Styles

EQ-I 2.0 Framework

Self-Perception

Self-Expression

Interpersonal

Decision Making

Stress Management

Action Plan

Check-Out

Learning Outcome

Awareness on individual EQ

Transforming self to be able to connect

to others

Increasing team work – engagement

and productivity




Coaching – 10%

Training Language

Indonesia

English


Workbook


Training Agenda

Day 1 Agenda

AM - Mood Meter - Basic Emotion and Sensory

Input - Amygdala Hijacked - Coping Styles - EQ-I 2.0 Framework

PM Self-Perception - Self-Regards - Self-Actualization - Emotional Self Awareness Self-Expression - Emotional Expression - Assertiveness - Independence

Day 2 Agenda

AM Interpersonal - Interpersonal Relationship - Empathy - Social Responsibility Decision Making - Problem Solving - Reality Testing - Impulse Control

PM Stress Management - Flexibility - Optimism - Stress Tolerance Wrap Up Coaching 1-on-1

Negotiation Skills Workshop – 1 Day

Participants

Supervisor up to Senior Manager who

needs negotiation skills in doing his/her

jobs


Objective

Examine the skills and technique to

achieve a successful outcome in

negotiation

Practice key negotiation skills and



Curriculum

Negotiation Vs Influencing

4 Phases of Negotiation

Like-Intent-Must (LIM)

Roles in Negotiation

Negotiation Tactics

Practices

Learning Outcome

Improve partipants’ negotiation

approach and style

Increase self-confidence and satisfaction

in negotiating




Training Language

Indonesia

English


Workbook


Training Agenda

Day 1 Agenda

AM - Introduction to Negotiation – Discussion and Games

- 4 Phases of Negotiation - LIM - Roles in Negotiation - Role Play -1

PM - Role Play -2 - Negotiation Tactics - Role Play – 3 - Wrap Up

Leadership Transition for Managers – 2 Days

Participants

Individual contributor who have been

promoted to become People Managers

Have at least two (2) persons to

supervise


Objective

Equip new managers or potential

leaders in leading their team members

with knowledge and skills required as

People Managers

Formulate a personal development

planning

Curriculum

Transition Roles

Responsible Leadership Principle

Mapping Your People

Connect with Your People

Feedback

Priority – What’s On Your Plate

Delegating

Driving Performance

Employee Engagement

People Development

Coaching

Time Distribution

Learning Outcome

Improve personal effectiveness and also

enhancing relationship

Having various approaches in improving

staff performance

Increase self-confidence in leading team

for achieving better performance




Training Language

Indonesia

English


Workbook


Training Agenda

Day 1 Agenda

AM - Transition Roles - Responsible Leadership

Principle - Mapping Your People - Connect with Your People

PM - Feedback - Priority – What’s On Your Plate - Delegating

Day 2

AM - Review Day 1 - Driving Performance - Employee Engagement

PM - People Development - Coaching - Time Distribution - Action Plan - Wrap Up

Communication with Impact – 1 Day

Participants

Individual contributors and People

Managers

Max number of participant 12 persons

Objective

Identify the essential factors for

successful communication

Be able to analyze own interpersonal

behaviour and learn to modify for

achieving better result

Improve ability to be understood and to

understand others

Become more flexible in “my” approach

to communicating with others,

appreciating and catering to their

differences

Curriculum

Flow of message in communication

The Iceberg Model

Element of Communication

Fact-See-Listen-Feel-Think-Do

Level of Communication

Johari Window

Tips

Learning Outcome

Increase awareness on essential factors

of communication

Improve in delivering and receiving

message or feedback

Increase ability in understanding others

Being more flexible in handling different

opinion




Training Language

Indonesia

English


Workbook


Training Agenda

Day 1 Agenda

AM - Introduction - Flow of Message - Iceberg Model - Element of Communication - Fact-See-Listen-Feel—Think-Do

Practice

PM - Level of Communication - Johari Window – Activity - Tips: Signposting, Bridging

Summarizing

Coaching and Mentoring – 1 Day

Participants

People Managers at any level


Objective

Equip participants’ coaching and

mentoring skills

Set up coaching and mentoring

programs

Use tools to support the coaching and

mentoring process

Curriculum

Mentoring Vs Coaching

Learning Cycle and Coaching

Roles and Responsibility

Know Your Mentee or Coachee

GROW

EARS

Plus and Even Better If

Active Listening and Questioning

Practice

Learning Outcome

Apply the principles of coaching and

mentoring in their organization

Explore coaching and mentoring tools

Develop the skills needed to coach and

mentor others towards improved

performance


Theory and Group Discussion


Training Language

Indonesia

English


Workbook


Training Agenda

Day 1 Agenda

AM - Coaching Vs Mentoring - Learning Cycle and

Coaching/Mentoring - Roles and Responsibility - Know Your Mentee or Coachee

PM - GROW Model - EARS Model - Plus and Even Better If Model - Wrap Up

Make it Deal (Influencing Skill) – 1 Day

Participants

Junior to middle management who have

subordinates (People Managers)

Individual contributors who needs to

influence other departments in doing

their job


Objective

Equip participants with influencing

knowledge and skill

Select and apply the appropriate

influencing skills

Curriculum

First Impression

Influencing Model-Ethos-Pathos-Logos

Source of Power

Know Your Audience

Motivation – Toward Vs Away

Connection

Matching and Mirroring

Feature Advantage Benefit

Practices

Learning Outcome

Understand various influencing skills

Confident in using all various influencing

skills and select appropriate skill in

certain condition


Theory and Group Discussion -40%


Training Language

Indonesia

English


Workbook


Training Agenda

Day 1 Agenda

AM - Introduction - First Impression - Influencing Model - Know Your Audience (DISC and

VAKAD)

PM - Motivation – Toward Vs Away - Connection - Matching and Mirroring - FAB - Action Plan - Wrap Up

Milennial Onboarding – 1 Day

Participants

People Managers

Human Resources team

Max participant 20 persons

Objective

Equip all people manager on the

onboarding process

Deal with new generation

Curriculum

Why onboarding?

Millennials and onboarding

Who’s the Millennial

Onboarding Checklist

Engaging the Millennial Employees

Following up with the Millennials

Setting Expectation and Mentoring

Millennials

Providing Feedback to Millennial

Learning Outcome

Ready to deal with the onboarding and

particularly with the Millennial




Training Language

Indonesia

English


Workbook


Training Agenda

Day 1 Agenda

AM - Why Onboarding? - Millennials and Onboarding - Onboarding Checklist - Engaging the Millenials

Employees

PM - Following Up with the Millennial

- Setting Expectation and Mentoring the Millennial

- Providing Feedback to Millennial

Stress Management – 1 Day

Participants

Everyone


Objective

Understand lifestyle elements

Reduce stress

Coping technique

Curriculum

What is Stress?

Triple A Approach

Creating a Stress-Reducing Lifestyle

Altering The Situation

Avoiding The Situation

Accepting The Situation

Routines to Reduce Stress

Environmental Relaxation Techniques

Establish A Support System

Learning Outcome

Ready to manage stress




Training Language

Indonesia

English


Workbook


Training Agenda

Day 1 Agenda

AM - What is stress? - Triple A approach - Creating a stress reducing

lifestyle

PM - Routines to reduce stress - Environmental relaxation

technique - Establish a support system

Beyond Me to We (Collaboration) – 1 Day

Participants

Everyone


Objective

To equip participants to be their best

and collaborate with others

Curriculum

Picturing the current culture

Winning Behaviour

Understanding Triggers

Understanding and Managing Self

The 3rd View

Empathy and Understanding Others

Authentic Communication

Collaboration

Learning Outcome

Able to manage self and others for

collaboration


Theory and group discussion – 20%

Individual and group activity – 80%

Training Language

Indonesia

English



Training Agenda

Day 1 Agenda

AM - Current Culture - Winning Behaviour - Triggers and Managing Staff

PM - The 3rd View - Empathy and Understanding

Others - Authentic Communication - Collaboration - Wrap Up

Building A Cohesive Team – 1 Day

Participants

Everyone


Objective

To equip participants on how to build a

strong and solid team

Curriculum

Introduction

The Unknown

2 Sides of Coin

Gift for You

Your Uniqueness (DISC)

VAKAD

Connectivity

Conflict Resolution Model

Rules of Engagement

Our Story

Picture of Us

Check Out

Learning Outcome

Awareness on team’s condition

Able to Strengthen the team and going

through stages of team




Training Language

Indonesia

English

Pre-requisite

Team Assessment Survey


Workbook


Training Agenda

Day 1 Agenda

AM - Introduction - The Unknown - 2 Sides of Coin - Gift for You - Our Uniqueness

PM - VAKAD - Connectivity - Conflict Resolution Model - Rules of Engagement - Our Story - Picture of Us - Wrap Up

Empowering Team – 1 Day

Participants

People Managers


Objective

To equip participants and how to

empower team members

Curriculum

Introduction

Empowerment

Motivation Factors

On Your Plate

Workload Analysis

Priority Analysis

Delegation

Standard Unit Time (SUT)

Productivity

Diagnosing Team Members’ Capability

Stakeholder Analysis

Task Clarity

Monitoring

Feedback

Action Plan

Check-Out

Learning Outcome

Having a right paradigm on empowering

team members

Having the right tools for empowering

team members




Training Language

Indonesia

English


Workbook


Training Agenda

Day 1 Agenda

AM - Introduction - Empowerment - Motivation’s Factors - On Your Plate - Workload Analysis - Priority Analysis - Delegation

PM - Standard Unit Time - Productivity - Diagnosing Team Member’s

Capability - Stakeholder Analysis - Task Clarity - Monitoring - Action Plan - Wrap Up

Human Resources for Non-Human Resources (People Managers Essentials) – 2 Days

Participants

People Managers


Objective

To equip participants on the essential

concepts and tools of Human Resources

required in managing their team

Curriculum

Introduction

Challenges as People Managers

Lollypop Market

Cycles of Employment

Job Description

Recruitment

Grade

Onboarding

Performance Management

GROW

EARS – Follow-up Model

Handling Difficult Conversation

Succession Planning

Talent Management

People Development

Rotation and Promotion

Know Your Employees

Employee Engagement

Separation Management

Action Plan

Check Out

Learning Outcome

Having a clear paradigm on Human

Resources and able to manage people

issues appropriately




Training Language

Indonesia

English


Workbook


Training Agenda

Day 1 Agenda

- Introduction - Challenges - Lollypop Moments - Cycles of Employment - Job Description - Recruitment - Grade - Onboarding

Day 2 - Performance Management - GROW – EARS

Handling Difficult Conversation - Succession Planning - Talent Management - Development Plan - Rotation and Promotion - Know Your Employee - Employee Engagement - Separation Management - Action Plan - Wrap Up

White Belt Six Sigma – 2 Days

Participants

Everyone


Objective

To equip participants on the essential

concepts and tools of Six Sigma

Curriculum

Introduction

6 Sigma Concept

The 6 Sigma Methodology

Project Charter

Voice of Customer

Critical to Quality (CTQ)

SIPOC

Data Collection Plan

Process Mapping

Analyze

5 Whys

Cause and Effect Diagram

Pareto Chart

Center of Data

Improve

Brain-Writing

Prioritizing

Cost and Benefit

Change Strategy

Stakeholder Assesment

Action Plan

Check Out

Learning Outcome

Having a clear picture and tools on how

to start a process improvement




Training Language

Indonesia

English

Participant Received

Workbook


Training Agenda

Day 1 Agenda

- Introduction - 6 Sigma Concept - 6 Sigma Methodology - Project Charter - SIPOC - VOC - Process Map

Day 2 - Measurement Data Collection Plan

- Analyze - 5 Whys - Cause-Effect Diagram - Pareto Chart - Center of Data - Improve - Brain-Writing - Prioritizing - Cost and Benefit - Change Strategy - Stakeholders Assessment - Action Plan - Wrap Up

Credit Foundation – 3 Days

Participants

Credit Underwriting person

Everyone interested in credit


Objective

To equip participants in getting deeper

on the philosophy and basic of credit,

Bank Indonesia and internal credit policy


on the financial numbers, ratios, and

structure of business in analyzing credit

application

Curriculum

Introduction

Credit Philosophy

Credit Consumer Cycles

Credit Organization

Type of Credit

5Cs of Credit

Loan to Values

Debt Burden Ratio

Macro Economy

Journal

“Saldo” Normal Account

Romancing of Balance Sheet

Income Statement

Cash Flow

Financial Ratios

The Games – Profit or Cash

Learning Outcome

Having a clear picture and tools on how

to start a process improvement




Training Language

Indonesia

English


Workbook


Training Agenda

Day 1 Agenda

- Introduction - Pre-test A - Credit Philosophy - Credit Consumer Cycle - Credit Organization - Type of Credit - 5Cs of Credit - Loan to Values - Debt Burden Ratio - Macro Economy - Post-test A

Day 2 - Pre-test B - Journal - “Saldo Normal Account” - Exercise – R Consultant Case - Romancing of Balance Sheet - Income Statement - Cash Flow - Exercise PT R Case

Day 3 - Financial Ratios – Liquidity, Leverage, Activity and Profitability Ratios

- The Games – Profit or Cash - Post – Test B

Credit Analysis – Self Employed and Beyond Number – 2 Days

Participants




Objective

To build a common language in

providing a balance credit review

between prudent and profitability,

particularly in handling self-employed

(high risk) and its mitigation

To leverage a common sense in handling

application credit beyond documents

and numbers provided by customers

Curriculum

Introduction

Estimating Income Statement

Case Study – Trading

Estimating Balance Sheet

The Gap on Working Capital

Focusing on Financial Ratios

Case Study – Contractor

Mismatched Financing

Beyond Data as Banker

Beyond Data as Fraudsters

Solution Focused Action

Cash Flow Statement

Letter of Credit Vs Bank Guarantee

Champion Vs Challenger

Approved Vs Rejected

Learning Outcome

Able to diagnose financials condition of

self employed

Able to identify potential fraud

applications




Pre-requisite

Have taken Credit Foundation with

satisfactory result

Training Language

Indonesia

English


Workbook


Training Agenda

Day 1 Agenda

- Self Employed - Pre-test - Estimating Income Statement - Case Study – Trading - Estimating Balance Sheet - The Gap on Working Capital - Focusing on Financial Ratios - Case Study – Contractor - Mismatched Financing - Post-Test

Day 2 - Beyond Number - Pre-Test - Beyond Data as Banker - Beyond Data as Fraudster - Solution Focused Action - Cash Flow Statement - Letter of Credit Vs Bank

Guarantee - Champion Vs Challenger - Approved Vs Rejected - Post-Test

Credit Analysis – Bank Statement and Asset Valuation – 2 Days (Intermediate Level)

Participants




Objective


on bank statement analysis, knowing the

character to make a decision


on collateral valuation from three

approaches

Curriculum

Introduction

The Function of Bank Statement

The Power of Bank Statement

Identifying the Characters of Customers

Case Study

What is Assets and the Enabler

Asset Valuation

Seeing is Believing Assessment

Three (3) Approaches (Asset Approach,

Income Approach, and Market Values)

Case Study

Learning Outcome

Able to read Bank Statement

thoroughly

Able to apply three (3) approaches of

Asset Valuation




Pre-requisite

Have taken Credit Foundation and

Credit Analysis Self Employed and

Beyond Numbers with satisfactory

result

Training Language

Indonesia

English


Workbook


Training Agenda

Day 1 Agenda

- Bank Statement - Pre-test - The Function of Bank Statement - The Power of Bank Statement - Identifying the Characters of

Customers - Case Study - Post-Test

Day 2 - Asset Valuation - Pre-Test - What is Assets and the Enabler - Seeing is Believing Assessment - Asset Approach - Income Approach - Market Value - Post-Test

Basic Collection – 1 Day

Participants

Collection person

Everyone interested in collection


Objective

To equip participants with a right

concept of Consumer Credit Cycle

To equip participants with collection

concepts and increase their productivity

Curriculum

Introduction

Collection

Consumer Credit Cycle

Delinquent Account and Collectability

Inventory

Flow Rate

Co-incident and Lagged Delinquency

Process and Method of Collection

Collection Indicators

Collection Models (OVBCC)

Case Study

Settlement Programs

Ethics

Learning Outcome

Able to collect customers efficiently and

effectively




Training Language

Indonesia

English


Workbook


Training Agenda

Day 1 Agenda

AM - Introduction - Pre-test - Collection - Consumer Credit Cycle - Delinquent Account and

Collectability - Inventory - Flow Rate

PM - Co-incident and Lagged Delinquency

- Process and Method of Collection

- Collection Indicators - Collection Models (OVBCC) - Case Study - Settlement Programs - Ethics - Post-Test

Field Collection – 1 Day

Participants

Field Collection person

Everyone interested in collection


Objective

To equip participants with collection

concept, policy and regulation

particularly related to Field Collection

Curriculum

Introduction

Collection

Consumer Credit Cycle

Delinquent Account and Collectability

Inventory of Collection

Field Collectors Characteristics

KPI

Techniques

Regulation

Ethics

Fraud

Learning Outcome

Able to collect customers efficiently and

effectively




Training Language

Indonesia

English


Workbook


Training Agenda

Day 1 Agenda

AM - Introduction - Pre-test - Collection - Consumer Credit Cycle - Delinquent Account and

Collectability - Inventory of Collection

PM - Field Collectors Characteristics - KPI - Techniques - Regulation - Ethics - Fraud

Basic Procurement & Analysis Procurement – 1 Day

Participants

Bagian Pembelian (Purchasing/GA) dan

Pergudangan (Warehouse)

Bagian Logistik dan yang terkait dengan

Pembelian dan Pengadaan barang


Objective

Membekali peserta pelatihan dengan

pengetahuan dasar tentang aspek

penting dalam manajemen pembelian

dan pengadaan

Curriculum

Procurement Overview

Government Regulation

Para Pihak

Pengertian Umum dan Definisi

Purchasing Cycle

o Penyusunan Dokumen Pengadaan

o Pengumuman/Pendaftaran

o Penilaian Kualifikasi

o Pemberian Penjelasan

o Pemasukan Penawaran

o Evaluasi Penawaran

o Pengumuman Hasil Pengadaan

o Penunjukan Pemenang

o Kontrak (Proses, Jenis dan

Monitoring

o Pelaksanaan Pekerjaan

o Penyerahan Pekerjaan

Analysis Procurement

o Cost Analysis

o Inventory Analysis

o Best of Use Supplier Analysis

o Maverick Spending

o Delivery Time Analysis

Learning Outcome

Peserta dapat melakukan analisa

terhadap permasalahan-permasalahan

yang dihadapi dalam proses pembelian

maupun pengadaan


Presentation – 60%

Group discussion – 30%

Case Studies – 10%

Training Language

Indonesia

English


Workbook


Training Agenda

Day 1 Agenda

AM - Procurement Overview - Government Regulation - Para Pihak - Pengertian Umum dan Definisi - Purchasing Cycle o Penyusunan Dokumen

Pengadaan o Pengumuman/Pendaftaran o Penilaian Kualifikasi o Pemberian Penjelasan o Pemasukan Penawaran o Evaluasi Penawaran o Pengumuman Hasil

Pengadaan o Penunjukan Pemenang o Kontrak (Proses, Jenis dan

Monitoring o Pelaksanaan Pekerjaan o Penyerahan Pekerjaan

PM Analysis Procurement o Cost Analysis o Inventory Analysis o Best of Use Supplier Analysis o Maverick Spending o Delivery Time Analysis Wrap Up

Leadership – 1 Day

Participants

Anyone


Objective

Mengembangkan ketrampilan dan

meningkatkan pemahaman tentang

memimpin dan mengelola orang dengan

efektif termasuk yang susah dan

bermasalah

Curriculum

The Concept of Leadership and

Management

Leader Vs Manager

Leadership Abilities

Leading Self

Visioning

Handling People

Create and Lead Teams

Problem Solving and Decision Making

Leadership Assessment

Case Study

Learning Outcome

Meningkatkan pemahaman mereka

tentang bagaimana cara mengelola dan

memimpin orang dengan efektif.

Mendeskripsikan bagaimana cara

menggunakan strategi kepemimpinan

dalam rangka meningkatkan

produktivitas anak buah




Case Study - 10%

Training Language

Indonesia

English


Workbook


Training Agenda

Day 1 Agenda

AM - The Concept of Leadership and Management

- Leader Vs Manager - Leadership Abilities - Leading Self - Visioning

PM - Handling People - Create and Lead Teams - Problem Solving and Decision

Making - Leadership Assessment - Case Study - Wrap Up

Mengatasi Masalah Komunikasi di Tempat Kerja dengan HORENSO – 1 Day

Participants

Anyone who want to develop their

ability and skill in communication in their

workplace

Objective

Komunikasi yang efektif menjadi faktor

penting dalam pencapaian sasaran kerja,

baik dengan atasan, rekan kerja, antar

departemen maupun bawahan

Curriculum

Pentingnya Komunikasi di Tempat Kerja

Masalah-Masalah dalam Komunikasi

Teknik Horenso

Aplikasi Metode Hokoku

Tujuh (7) Hal Penting dalam Hokoku

Aplikasi Metode Renraku

Tujuh (7) Hal Penting dalam Renraku

Aplikasi Metode Sodan

Langkah-Langkah Sodan

Tujuh (7) Hal Penting dalam Sodan

Identifikasi Level Horenso

Learning Outcome

Dengan menerapkan HORENSO, isu-isu

penting untuk menyelesaikan masalah di

GEMBA (Tempat Kerja) dapat

disampaikan dan diselesaikan dengan

cepat sehingga meningkatkan kinerja

organisasi




Case Study - 10%

Training Language

Indonesia

English


Workbook


Training Agenda

Day 1 Agenda

AM - Pentingnya Komunikasi di Tempat Kerja

- Masalah-Masalah dalam Komunikasi

- Teknik Horenso - Aplikasi Metode Hokoku - Tujuh (7) Hal Penting dalam

Hokoku

PM - Aplikasi Metode Renraku - Tujuh (7) Hal Penting dalam

Renraku - Aplikasi Metode Sodan - Langkah-Langkah Sodan - Tujuh (7) Hal Penting dalam

Sodan - Identifikasi Level Horenso - Wrap Up

Effective Warehouse and Inventory Management – 1 Day

Participants

Logistic and Warehouse person

Everyone interested in Warehouse and

Inventory Management

Max participant is 20 persons

Objective

Pengelolaan fungsi gudang yang baik

sangat berperan penting dalam

kesuksesan suatu Perusahaan

Curriculum

Konsep Manajemen Strategi dalam

Pengelolaan Warehouse

Manajemen dan Security Warehouse

Sistem Administrasi Operasional

Warehouse

Material Handling

Cross Docking

Receiving & Put Away

Sistem dan Penerapan Manajemen

Logistik

Advance Inventory Management

Turn Over, Stock Cover

Inventory Cycle

Inventory Planning & Control

Analisis Data dan Klasifikasi ABC

Inventory Cost & Economic Order

Quantity (EOQ)

Material Requirement Planning

Sistem Kanban dan Just-In-Time

Studi Kasus dan Simulasi

Learning Outcome

Peserta dapat memahami pentingnya

pengelolaan inventory yang efisien dan

efektif sebagai unsur penunjan operasi,

mampu merencanakan &

mengendalikan inventory untuk

menjamin kontinuitas operasi pada

tingkat biaya yang optimum




Case Study - 10%

Training Language

Indonesia

English


Workbook


Training Agenda

Day 1 Agenda

AM - Konsep Manajemen Strategi dalam Pengelolaan Warehouse

- Manajemen dan Security Warehouse

- Sistem Administrasi Operasional Warehouse

- Material Handling - Cross Docking - Receiving & Put Away - Sistem dan Penerapan

Manajemen Logistik

PM - Advance Inventory Management

- Turn Over, Stock Cover - Inventory Cycle - Inventory Planning & Control - Analisis Data dan Klasifikasi ABC - Inventory Cost & Economic

Order Quantity (EOQ) - Material Requirement Planning - Sistem Kanban dan Just-In-Time - Studi Kasus dan Simulasi - Wrap Up

Penyelesaian Perselisihan Hubungan Industrial (Demo, Mogok, Strike & Huru Hara) – 1 Day

Participants

People Managers

Human Resources/ Industrial Relation


Objective

Untuk memberikan pembekalan dan

pemahaman seluk-beluk mengenai

Perselisihan Hubungan Industrial dan

bagaimana cara menanganinya sesuai

dengan UU yang berlaku

Curriculum

Sarana Hubungan Industrial

Kewajiban Membuat Peraturan

Perusahaan

Isi Peraturan Perusahaan

Perjanjian Kerja Bersama (PKB)

Isi PKB

Pengelolaan Lebih Dari Satu SP di

Perusahaan

Tatib Perundingan

Sharing PPHI: Senyatanya dan

Seharusnya

Proses di PPHI

Mogok Kerja (Strike)

Penyelesaian Perselisihan Hubungan

Industrial – UU No. 2 tahun 2005

Learning Outcome

Mendapatkan pemahaman dan

pendalaman agar proses penyelesaian

hubungan industrial dapat berjalan

dengan baik




Training Language

Indonesia

English


Workbook


Training Agenda

Day 1 Agenda

AM - Sarana Hubungan Industrial - Kewajiban Membuat Peraturan

Perusahaan - Isi Peraturan Perusahaan - Perjanjian Kerja Bersama (PKB) - Isi PKB - Pengelolaan Lebih Dari Satu SP

di Perusahaan

PM - Tatib Perundingan - Sharing PPHI: Senyatanya dan

Seharusnya - Proses di PPHI - Mogok Kerja (Strike) - Penyelesaian Perselisihan

Hubungan Industrial – UU No. 2 tahun 2005

Kupas Tandas Mengenai Perjanjian Kerja (PKWT/PKWTT), PP, PKB, dan Outsourcing (Kapita Selekta) – 1 Day

Participants

People Managers



Objective


pemahaman seluk-beluk Perjanjian

Kerja, PP, PKB, dan Outsourcing kepada

Peserta

Curriculum

Perjanjian Kerja, PKWT & PKWTT

PKWT Vs PKWTT

Syarat untuk PKWT

Outsourcing Pekerjaan

Outsourcing Pemborongan Pekerjaan

Outsourcing Penyedia Jasa Pekerja

Kewajiban Membuat Peraturan

Perusahaan

Isi Peraturan Perusahaan

Perjanjian Kerja Bersama (PKB)

Isi PKB

Learning Outcome

Mendapatkan pemahaman mengenai

Perjanjian Kerja, Outsourcing, PP dan

PKB




Training Language

Indonesia

English


Workbook


Training Agenda

Day 1 Agenda

AM - Perjanjian Kerja, PKWT & PKWTT

- PKWT Vs PKWTT - Syarat untuk PKWT - Outsourcing Pekerjaan - Outsourcing Pemborongan

Pekerjaan - Outsourcing Penyedia Jasa

Pekerja

PM - Kewajiban Membuat Peraturan Perusahaan

- Isi Peraturan Perusahaan - Perjanjian Kerja Bersama (PKB) - Isi PKB

Pemutusan Hubungan Kerja (PHK) – 1 Day

Participants

People Managers



Objective


pemahaman seluk-beluk PHK kepada

Peserta

Curriculum

Mengapa PHK Rawan?

Hubungan Kerja

Pengakhiran Hubungan Kerja

Pengadilan Hubungan Industrial

Jenis/Kategori PHK

Asas PHK dalam UU 13 2003

Tiga Langkah Wajib Sebelum PHK

Tujuh (7) Jenis PHK yang Tidak Dapat

Dilakukan oleh Perusahaan

PHK yang Tidak Memerlukan Penetapan

Skorsing

PHK atas Kesalahan Berat

Alasan Pengusaha Melakukan PHK

Faktor-Faktor yang Menyulitkan PHK

Permasalahan PHK dan Solusi

Learning Outcome

Mendapatkan pemahaman serta proses

yang perlu dilakukan jika terjadi PHK

agar tidak menimbulkan suatu

permasalahan




Training Language

Indonesia

English


Workbook


Training Agenda

Day 1 Agenda

AM - Mengapa PHK Rawan? - Hubungan Kerja - Pengakhiran Hubungan Kerja - Pengadilan Hubungan Industrial - Jenis/Kategori PHK - Asas PHK dalam UU 13 2003 - Tiga Langkah Wajib Sebelum

PHK - Tujuh (7) Jenis PHK yang Tidak

Dapat Dilakukan oleh Perusahaan

PM - PHK yang Tidak Memerlukan Penetapan

- Skorsing - PHK atas Kesalahan Berat - Alasan Pengusaha Melakukan

PHK - Faktor-Faktor yang Menyulitkan

PHK - Permasalahan PHK dan Solusi

The Maximizer – 1 Day (Based on Growth Mindset model – Motivation/Proactivity training)

Participants

Staff or worker/ team member


Objective

Understand today’s business: V.U.C.A.

time (Volatile, Uncertain, Complex,

Ambiguous)

Perceive V.U.C.A. as opportunity to grow

not a threat

Understand how to develop a growth

mindset

Curriculum

What is V.U.C.A.

New strategy: growth mindset

New approach: Collaborative

intellegence

Asking the right question

Learning Outcome

Awareness of today’s business

challenge

Understand the importance of having a

growth midnset in dealing with change

Improve ability in dealing with change

and work challenges



Role Play / Work Group – 70%

Training Language

Indonesia


Workbook


Training Agenda

Day 1 Agenda

AM - V.U.C.A. game - New challenge new strategy - About growth mindset - A case of growth mindset

PM - Asking the right questions game - Focus on what you can do - Maximize resources, maximize

opportunity to succeed. - A case of change

Time Essentials: Prioritizing for Performance – 1 Day

Participants

People Managers or individual

contributors.


Objective

Help participants understand how to

prioritize in hectice situation

Identify all resources that boost

productivity and increase performance

Curriculum

A case of one hectice day

Identify importance, urgency and 4

responses.

Time management using Eissenhower’s

matrix

Productivity resources

Asking the right questions

Learning Outcome

Improve participants’ prioritizing skills

Increase awareness of time

management and productivity




Training Language

Indonesia


Workbook


Training Agenda

Day 1 Agenda

AM - One hectice day (case) - What is important and

urgent stuff? - How to prioritize for

maximum performance. - Participant’s case (practice)

PM - Preparation to productivity to performance

- What is eissenhower’s matrix

- Resources that boost productivity

- Asking the roght questions (practice)

Driving Team Productivity – 2 Days

Participants

Supervisor up to Middle Manager


Objective

Help participants understand how to

perceive today’s business challenge

(Volatile, Uncertain, Complex,

Ambiquous (VUCA time).

Identify crucial factors to response

today’s V.U.C.A. time.

Shaping growth mind set for innovative

team result

Practice Plan Do Check Act cycle.

Curriculum

V.U.C.A. time: today’s business

challenge

Leader as gardener

Why growth mind set help team adapt

and succeed

Collaborative intellegence for

innovation

Plan Do Check Act for higher

performance

Learning Outcome

Improve leader’s ability to adapt and

succeed in V.U.C.A. time

Improve leader’s ability to shape a

growth mindset of team member.

Increase ability to innovate.




Training Language

Indonesia


Workbook


Training Agenda

Day 1 Agenda

AM - VUCA Time (Game & Dicussion)

- New approach: leader as a gardener

- Shaping a growth mindset culture

PM - Priority & productivity - A case of a hectic day - Eissenhower’s matrix - Participants case of priority

& productivity.

Day 2 Agenda

AM - PDCA for higher team performance

- Effort impact matrix - Participant’s case

PM - Creating an innovative team: psychological safety

- Let’s innovate: Asking the right questions

- The art of delegation: why, when and how.

Documents

TRAINING CATALOGUES · Behavioural Competencies Developing Questions STAR Approach Practice Learning Outcome Improve partipants’ interviewing skills Increase self-confidence in