TRAINING CALENDAR · 2018-03-07 · SNEF Corporate Learning Centre @ Tanglin TRAINING CALENDAR FOR JULY TO DECEMBER 2018 Details And Type Of Courses Available EVENT MANAGEMENT Jul

TRAINING CALENDAR

JULY TO DECEMBER 2018

Dear Valued Customers,

Welcome to SNEF Corporate Learning Centre!

It is a pleasure to be of service to all of you! I am pleased to announce that we have added newcourses to our repertoire of classes available. We now offer training and consultancy services tobetter help organizations transform and train their human capital.

Enclosed is the training calendar of our course offerings for the public. We are pleased to inform youthat SNEF Corporate Learning Centre also conducts group or in house training for employers as well.For more information, do give us a call on our training hotline at 68276927 or email us [email protected].

My team and I look forward to receiving you at SNEF Corporate Learning Centre!

Yours faithfully,

Stephen Yee MPM (Double Distinction), BSc Econs (Hons), PMC, ACTA

Assistant Executive Director and Senior Group Director of TrainingSingapore National Employers Federation Email: [email protected]

Our VisionResponsible Employers,

Sustainable Business

Our MissionTo advance tripartism and

enhance labour market flexibility to enable

employers to implement responsible employment

practices.

SNEF Corporate Learning CentreWebsite: www.snef.org.sg

Singapore National Employers Federation19 Tanglin Road #10-01 - #10-07, Tanglin Shopping Centre, Singapore 247909

TEL: 65 6827 6927 I FAX: 65 6827 6952 I Website: www.snef.org.sg

Details And Type Of Courses Available

BUSINESS EXCELLENCE Jul Aug Sep Oct Nov Dec

Cost Reduction for Extensive Savings# 2 days

Mastering Change Management# 2 days

Managing Stakeholders# 2 days


BUSINESS DESIGN THINKING Jul Aug Sep Oct Nov Dec

Business Design Thinking - Customer By Design - New! 3 days Please call our training hotline for more information


BUSINESS WRITING SKILLS Jul Aug Sep Oct Nov Dec

Effective Business Report Writing Skills# 1 day 29 28

Effective Business Writing for Admin & Support Staff 2 days 5-6 4-5 29-30 18-19

Effective Business Writing for Managers 2 days 19-20 18-19 15-16 11-12

How to Write Minutes of Meetings 1 day 3 24 27

Secrets Of Written Persuasion# 1 day 11 14

Write Right Grammatically# 1 day 21 12

Writing Effective E-Mails 1 day 14 16 13


COMMUNICATION SKILLS Jul Aug Sep Oct Nov Dec

Develop Impactful Presentation 1 day 29 14

Effective Telephone Techniques 1 day 24 10 12

Giving Feedback Effectively - A Supervisory Power Tool 1 day 1 17 5

How to Influence People# 1 day 15 24

Interpersonal Communication Skills 1 day 18 30 17 23

Keys To Instant Rapport - Effective Communication for Better Working Relationship# 1 day 19 6

Negotiating for Success 2 days 20-21 6-7

Speak Like a Pro 1 day 5 14

Winning Presentation for Business 1 day 6 10


CONVERSATIONAL ENGLISH Jul Aug Sep Oct Nov Dec

Basic Conversational English at the Workplace5 days (once a

week)


CUSTOMER SERVICE Jul Aug Sep Oct Nov Dec

Customer Focused Service Excellence 2 days 2-3 12-13

Handling Difficult Customers Professionally 2 days 12-13 25-26 25-26 15-16

Handle Complaints Tactfully over Email # 2 days 28-29 4-5 20-21

Keys to Customer Loyalty # 1 day 21 12

Managing Anger Effectively During Challenging Situations for Service Personnel # 1 day 20 12

Managing Stress for Customer Service Personnel 1 day 4 26 12

Turning Distressed Customers into Delighted Customers - A Service Recovery

Programme#

1 day 27 14 3

PRIDE in Service 2 days 6-7 13-14

Non-Member Price

(Inclusive 7% GST)

Full Fee Full Fee

$3,049.50 $3,049.50

$321.00

$481.50$374.50

NON-WSQ PROGRAMMES Courses with funding support of $2 per training hour. With effect from 1 July 2015, if companies wish to enjoy the funding for these courses, they will have to:

(1) Submit Training grant application and (2) Create ad-hoc claims after the course to claim the funding via www.skillsconnect.gov.sg. #Courses without funding support.

$749.00

$428.00

$428.00

$428.00

$481.50

$481.50

$267.50

$267.50

$481.50

$428.00

$374.50

$449.40

Full Fee

Member Price

(inclusive 7% GST)

Full Fee

$321.00

$321.00

$321.00

$321.00

$588.50

$449.40

$428.00

Non-Member Price

(Inclusive 7% GST)

$342.40

$374.50

$374.50

$321.00

$267.50

Course

Duration

$342.40

$214.00

Full Fee

$374.50

$321.00

Non-Member Price

(Inclusive 7% GST)Course

Duration

Non-Member Price

(Inclusive 7% GST)

Non-Member Price

(Inclusive 7% GST)Course

Duration

$374.50

$428.00

$214.00

Course

Duration

Full Fee

$267.50

$214.00

Full Fee

$374.50

Member Price

(inclusive 7% GST)

$321.00

Full Fee

$428.00

$267.50

$642.00

Member Price

(inclusive 7% GST)

$428.00

$374.50

Course

Duration

Member Price

(inclusive 7% GST)

Non-Member Price

(Inclusive 7% GST)

Full Fee Full Fee

Course

Duration

Member Price

(inclusive 7% GST)

$481.50 $588.50

$481.50

$321.00

$599.20

$599.20

Full Fee

Member Price

(inclusive 7% GST)

Full Fee

$535.00

$321.00

$481.50

$374.50

Please call our training hotline for more information


NN

SNEF Corporate Learning Centre @ Tanglin TRAINING CALENDAR FOR JULY TO DECEMBER 2018

Page 1



EVENT MANAGEMENT Jul Aug Sep Oct Nov Dec

Event Management and Marketing Using Social Media # 1 day 3


FINANCIAL MANAGEMENT Jul Aug Sep Oct Nov Dec

Administer Goods & Services Tax (GST) in Singapore 1 day

Effective Cash Flow Management, Budgeting & Analysis 1 day

Effective Costing & Budgeting Management 1 day

Financial Management for Non-Financial Personnel 1 day

Understanding Financial Statements 1 day

Details And Type Of Courses AvailableCourse

DurationWORLDATWORK PROGRAMS Jul Aug Sep Oct Nov Dec

GR1 - Total Rewards Management # 2.5 Days 12 - 14

GR2 - Quantitative Methods# 2.5 Days

GR3 - Job Analysis, Design & Documentation# 2.5 Days

GR4 - Base Pay Management# 2.5 Days 15 - 17

GR6 - Variable Pay# 2.5 Days 18 - 20

GR7 - International Total Remuneration# 2.5 Days

GR9 - Strategic Communication in Total Rewards# 2.5 Days

GR17: Market Pricing (Conducting a Competitive Pay Analysis)# 2.5 Days 30 - 1

C8 - Business Acumen for Compensation Professionals# 2.5 Days 2 - 4

T7 - International Financial Reporting Standards for Compensation Professionals* 2.5 Days 12 - 14


HUMAN RESOURCES / INDUSTRIAL RELATIONS Jul Aug Sep Oct Nov Dec

Conducting Effective Exit Interview - Key to Retention Strategies 1 day 4 22

Effective Drafting of HR Documents 1 day 13 2

Effective Orientation - First Step in Retention of Talent# 1 day 27

Emerging Role of HR as Business Partner 1.5 days 10-11 28-29

Employment Act 2 days 9-10 14-15 17-18 22-23 19-20 3-4

Employment ClaimsTribunall# 0.5 day 18 12 14

Employment (Part-time Employees) Regulations 0.5 day 24 (AM)

Discipline and Grievances Handling 1 day 17 7

HR Policies And Procedures 1 day 31

HR Capability Training# 2 days 19-20 22-23

Managing Your Foreign Work Force Effectively (Work Permit Holders) 1 day 29 1

Managing Multi-Generational Workforce# 1 day 24

Payroll Administration 3 days 5,6,9 13,14,17 15,16,19

Performance Appraisal / Management Skills 1 day 4

Performance Appraisal and Re-Career# 1 day 23

Singapore Industrial Relations Negotations 1 day 6

Singapore Industrial Relations Law and Practice 1 day 3

Termination, Dismissals, Retrenchment & Transfers 1 day 10

The Retirement and Re-employment Actl# 0.5 day 1 2

Training Needs Analysis - A Practical Approach using ACTION™ Model# 2 days 16-17 1-2

Tripartite Mediation# 0.5 day 27 30 12

Work Injury Compensation and Group Employees' Benefits# 1 day 14 5

Writing Result and Competency-Based Job Description# 1 day 25

Member Price

(inclusive 7% GST)

Full Fee

Non-Member Price

(Inclusive 7% GST)

$513.60

$1,877.32

$214.00

$1,877.32

$2,059.75

$2,059.75

$1,877.32

$321.00

Full Fee

$214.00

$214.00

$208.65

$513.60

$299.60

$2,059.75

$406.60

$2,059.75

$2,059.75

$2,059.75

$1,877.32

$214.00

$214.00

$267.50 $374.50

$299.60

$321.00

$406.60

$535.00

$321.00

$321.00

Non-Member Price

(Inclusive 7% GST)

$321.00

$2,059.75

$2,059.75

$2,059.75

Non- SME $599.20 / SME $385.20

$374.50

Course

Duration

$214.00

$299.60

$2,059.75

Full Fee

Full Fee

$321.00

$1,877.32

$321.00

$321.00

Member Price

(inclusive 7% GST)

$321.00

Course

Duration

$535.00

Course

Duration

Non-Member Price

(Inclusive 7% GST)

Full Fee

$428.00

Full Fee

Full Fee

$1,877.32

$1,877.32

$214.00

Non-Member Price

(Inclusive 7% GST)

Full Fee

$214.00

Member Price

(inclusive 7% GST)

$1,877.32

$299.60 $406.60

$1,877.32

$406.60

$208.65 $315.62

$1,877.32

Member Price

(inclusive 7% GST)

$214.00

$299.60 $406.60

$406.60

$374.50 $481.50

$321.00

$321.00

$267.50

$588.50 $695.50

$321.00

$695.50

$214.00

$315.62

$620.60

$321.00

$347.75

$428.00

$214.00


Page 2



INNOVATION & MIND ENHANCEMENT Jul Aug Sep Oct Nov Dec

Apply the Power Of ( NLP) Neuro Linguistic Programming Techniques at Work 1 day 24 24

Critical Thinking – Sun Tzu’s Art of War Style# 1 day 7 29 12

Creativity & Innovation @ Work# 1 day 17 16

Design Thinking for Problem Solving and Strategic Innovation # 1 day 21 21

Memory Empowerment for Professionals & Executives# 1 day 21 7

Using Emotional Intelligence for managing oneself and others# 2 days 23-24 29-30


IT COURSES Jul Aug Sep Oct Nov Dec

Advance Formatting with Microsoft Word 1 day 5 3 14 8 7 3

Digital Marketing 2 days 23-24 16-17 20-21 25-26 15-16 13-14

Data Visualisation with Excel Dashboards 1 day 2 27 19 3 28 12

Designing Impactful Executive Presentation Using PowerPoint 1 day 24 24 21 17 9 5

Effective Excel Data Analysis Skills 1 day 20 6 24 26 14 10

Impressive Images and Diagrams in PowerPoint 1 day 16 10 26 19 23 17

Jazz Up Your PowerPoint Presentations with Multimedia 1 day 10 24 28 12 16 7

Leveraging Functions and Formulas using MS Excel 1 day 4 16 7 10 5 24

Personalise Your PowerPoint Presentations 1 day 25 17 27 15 9 26

Reporting with Pivot Table and Pivot Chart 1 day 13 8 17 24 26 19

Visual Basic Application for Excel 2010 2 days 2-3 7-8 5-6 10-11 19-20 24-26

Visual Basic Application for Excel 2013 2 days 11-12 1-2 3-4 24-25 12-13 5-6


IT COURSES Jul Aug Sep Oct Nov Dec

Financial Modelling Using Microsoft Excel (MS EXCEL 2010) 2 days 26-27 20-21 27-28 15-16 8-9 13-14

Financial Modelling Using Microsoft Excel (MS EXCEL 2013) 2 days 26-27 20-21 27-28 15-16 8-9 13-14


LEADERSHIP & TEAMBUILDING Jul Aug Sep Oct Nov Dec

Leadership Effectiveness 2 days 10-11 26-27

Leadership with Mentoring 2 days 9-10 17-18 3-4

Positive Leadership- Leading with a Difference# 2 days 19-20 8-9 10-11

The Management & Leadership Aspects of Secretarial & Administrative Practices 1 day 20 19 7

The Power and Passion of Teambuilding# 1 day 13 19 21


MANAGEMENT Jul Aug Sep Oct Nov Dec

Effective Stress & Anger Management In The Workplace # 1 day 19 12 14

Effective Time Management In The Workplace # 1 day 30 10 10

Enhance Relationships with Assertiveness and Persuasion 2 days 10-11 26-27

Essential Skills and Strategies for Effective Supervision 1 day 6 26 13

Handling Difficult and Challenging People At The Workplace# 1 day 15 12 6

Managing Change Initiatives with Measuring and Motivating Tools /Techniques 2 days 12-13 15-16

Maximizing Performance Through Coaching# 2 days 12-13 28-29

Positive Productivity for Secretarial & Administrative Professionals 2 days 9-10 6-7 28-29 $342.40

$481.50

$321.00

$267.50

Full Fee

$342.40

$481.50

$428.00

$374.50

$374.50

$781.10

Member Price

(inclusive 7% GST)

$342.40

Full Fee

$321.00

Member Price

(inclusive 7% GST)

$674.10

$321.00

$321.00

$535.00

Member Price

(inclusive 7% GST)

$642.00

$781.10

$321.00

$513.60

$374.50

Full Fee

Full Fee

$267.50

$428.00

Non-Member Price

(Inclusive 7% GST)

$428.00

$374.50

Fees include 7% GST

Full Fee

374.5

$449.40

267.5

$481.50

$374.50 $481.50

267.5 374.5

$481.50

Full Fee

$374.50

Course

Duration

Non-Member Price

(Inclusive 7% GST)

$267.50

$428.00

Full Fee

Member Price

(inclusive 7% GST)

$214.00

$535.00

$321.00

Course

Duration

Course

Duration

$321.00

$321.00

Non-Member Price

(Inclusive 7% GST)

$321.00

$727.60

$321.00

Full Fee

$674.10

$321.00

$267.50

$428.00

$374.50

$374.50

$374.50

$481.50

$374.50

Course

Duration

Non-Member Price

(Inclusive 7% GST)Full Fee

Course

Duration

SINGAPORE NATIONAL EMPLOYERS FEDERATION NPOPOPOPOPOPO * TVS-SDF Support SINGAPORE NATIONAL EMPLOYERS FEDERATION POPOPOPOPOPO * TVS-SDF Support

Page 3



MARKETING & SALES Jul Aug Sep Oct Nov Dec

Building a SMART Marketing Plan 2 days 6-7

Effective Sales Conversations for Managing Major Accounts 2 days 6-7 22-23

Effective Sales Negotiation 1 day 19 5

How Social Media Can Help Boost Your Business 2 days

Increase Sales Through Customer Service Professionals 1 day 24

Persuasive Selling Secrets - New! 1 day 24 26

Professional Selling Techniques 2 days 16-17 22-23

Secrets of B2B Marketing 2 days

Strategic Sales Planning & Prospecting 2 days 12-13 18-19

Using Video Marketing to Skyrocket Your Sales 2 days


PERSONAL DATA PROTECTION ACT (PDPA) Jul Aug Sep Oct Nov Dec

Non-WSQ Practical Implementation of Personal Data Protection Act (PDPA)# 1 day 4 15 14


PROCUREMENT & SUPPLY CHAIN MANAGEMENT Jul Aug Sep Oct Nov Dec

Effective Stores and Inventory Management# 1 day 13 12

Effective Supply Chain Management 1 day 24 17

Procurement Operations - Improve Purchasing Efficiency# 1 day 2 1


PROFESSIONAL EXCELLENCE Jul Aug Sep Oct Nov Dec

Be Motivated, Stay Motivated For Work Success# - New! 1 day 1

Business Decorum and Western Dining Etiquette# - New! 1 day

Confidence Anywhere, Anytime 1 day 12 5

Developing Deep Focus At Work# - New! 1 day

Developing Resilience at the Workplace# - New! 1 day 28 29

Energize & Revitalize For Secretaries, Admin & Support Staff # - New! 2 days 6-7

Outsmart Your Obstacles At Work & In Life#

- New! 1 day 13 23

The Art of Networking - Building Relationships for Career Success#

- New! 1 day 8


SAFETY & HEALTH Jul Aug Sep Oct Nov Dec

Safety Committee Members Training 3 days 26-28 19-21

Working with Chemical/Hazardous Substances 1 day 20 17


TRAINING AND DEVELOPMENT Jul Aug Sep Oct Nov Dec

On-the-Job Training (OJT) Programme at Workplace# 2 days 27-28

Train-the-Trainer Workshop# 2 days 30-31 1-2


P-MAX PROGRAMME Jul Aug Sep Oct Nov Dec

Building Human Capital in an SME Environment 2 days 2-3, 12-13, 18-19 16-7, 20-21, 30-31 13-14, 24-2510-11, 22-23,

30-315-6, 12-13, 26-27 3-4, 19-20

Engaging Newly Hired PMEs in an SME 1 day 9, 20, 30 13, 24, 30 3, 19, 27 5, 17,30 9, 19, 29 10, 18

$321.00 $428.00

$588.50

$321.00 $428.00

$588.50

Full Fee

$535.00

$321.00

$374.50

$481.50

Full Fee

Course

Duration

Member Price

(inclusive 7% GST)Full Fee

$481.50

$481.50

Member Price

(inclusive 7% GST)

Full Fee

$642.00$535.00

$321.00

$353.10

Member Price

(inclusive 7% GST)

Member Price

(inclusive 7% GST)

$481.50

$374.50

Non-Member Price

(Inclusive 7% GST)

$374.50

$481.50 $588.50

$374.50

$321.00

Member Price

(inclusive 7% GST)

Full Fee

Full Fee

$321.00

$535.00

$588.50

$588.50

$374.50

Non-Member Price

(Inclusive 7% GST)Full Fee

$481.50

Full Fee Full Fee

$321.00

$481.50

$267.50

$556.40

Non-Member Price

(Inclusive 7% GST)

$321.00

$428.00

$481.50

$428.00

Full Fee

Full Fee

$321.00 $428.00

Course

Duration

$642.00

$267.50


Course

Duration

$428.00

$481.50

$428.00

Fees include 7% GST

$428.00

$214.00

$449.40

Non-Member Price

(Inclusive 7% GST)

$321.00

$428.00

Full Fee

Course

Duration

$535.00

Fees include 7% GST

Full Fee

Non-Member Price

(Inclusive 7% GST)

$53.50

Course

Duration

$1,605.00 $160.50

Fee after 90% funding

Course

Duration

Course

Duration

$449.40





P-MAX Programmes @ 90% of course fees subsidised

Page 4



BUSINESS MANAGEMENT (BM) WSQ - CAT B (PME) Jul Aug Sep Oct Nov Dec SCs/ PRs

SMEs/

SCs ≥ 40

yrs

WTS

Apply Basic Negotiation Skills & Techniques 1 day 5 5 $321.00 $189.75 $51.00 $36.00

Display Critical Thinking and Analytical Skills 2 days 6-7 8-9 10-11 $481.50 $256.50 $76.50 $54.00

Evaluate and Interpret Financial Reports 2 days $695.50 $455.50 $110.50 $78.00

Fundamentals of Job Redesign 1 day 2 5 2 $374.50 $254.50 $59.50 $42.00

Innovating for Organisational Success 2 days $695.50 $455.50 $110.50 $78.00

Manage Budgeting and Forecasting Processes for the Business Unit 3 days $642.00 $342.00 $102.00 $72.00

Manage External Service Providers 2 days 1-2 $481.50 $256.50 $76.50 $54.00

Manage Innovation in a Business Function 2 days $481.50 $256.50 $76.50 $54.00


PERSONAL DATA PROTECTION ACT (PDPA) Jul Aug Sep Oct Nov Dec SCs/ PRs

SMEs/

SCs ≥ 40

yrs

WTS

BM WSQ: Fundamentals of the Personal Data Protection Act 2 days 12-13, 23-24 6-7, 23-24 13-14, 20-21 4-5, 18-19 8-9, 15-16 6-7, 17-18 $535.00 $295.00 $85.00 $60.00

Fee after funding

(include 7% GST)

Fee after funding

(include 7% GST)


WSQ PROGRAMMES WITH HIGHER FUNDING

Course

Duration

Full fee

(include

7% GST)

Full fee

(include

7% GST)

Course

Duration




Absentee Payroll : 80% of hourly basic salary, capped at $4.50 per hour

Absentee Payroll : 80% of hourly basic salary, capped at $4.50 per hour Enhanced Absentee Payroll for SMEs: 80% of hourly basic salary, capped at $7.50 per training hour. SMEs are defined as companies with : (i) at least 30% local shareholding; AND (ii) Group annual sales turnover of not more than $100 million OR Group employment size of not more than 200 employees. Absentee Payroll under Workfare Training Support Scheme : 95% of hourly basic salary

Page 5



EMPLOYABILITY SKILLS (ES) WSQ - CAT B (RnF) Jul Aug Sep Oct Nov Dec SCs/ PRs

SMEs/

SCs ≥ 40

yrs

WTS

Adapt to Change 2 days 23-24 1-2 $235.40 $59.40 $37.40 $26.40

Communicate and Relate Effectively at the Workplace 2 days 2-3 8-9 4-5 $235.40 $59.40 $37.40 $26.40

Comply with Workplace Safety & Health Policies & Procedures 1 day 6 5 $149.80 $37.80 $23.80 $16.80

Demonstrate Initiative & Enterprising Behaviours 2 days 3-4 6-7 $235.40 $59.40 $37.40 $26.40

Develop Personal Effectiveness at Operations Level 2 days 16-17 26-27 $235.40 $59.40 $37.40 $26.40

Develop Personal Effectiveness at Supervisory Level 2 days 6-7 10-11 $256.80 $64.80 $40.80 $28.80

Facilitate Effective Communication and Engagement at the Workplace 2 days 19-20 20-21 8-9 $256.80 $64.80 $40.80 $28.80

Foster Initiative & Enterprise in Team 2 days 16-17 22-23 $256.80 $64.80 $40.80 $28.80

Foster Team Adaptability 2 days $256.80 $64.80 $40.80 $28.80

Maintain Workplace Safety & Health Polices & Procedures 3 days 17-19 14-16 $321.00 $81.00 $51.00 $36.00

Solve Problems & Make Decisions at Operations Level 2 days 16-17 4-5 13-14 $235.40 $59.40 $37.40 $26.40

Solve Problems & Make Decisions at Supervisory Level 2 days 9-10 13-14 20-21 $256.80 $64.80 $40.80 $28.80


EDGE (EXECUTIVE DEVELOPMENT & GROWTH FOR EXCELLENCE) - CAT B (PME) Jul Aug Sep Oct Nov Dec SCs/ PRs

SMEs/

SCs ≥ 40

yrs

WTS

Apply Emotional Competence to Manage Self and others in a Business Context 2 days 9-10 6-7 20-21 $481.50 $256.50 $76.50 $54.00

Apply Systems Thinking in Problems Solving and Decision Making 2 days 19-20 29-30 $481.50 $256.50 $76.50 $54.00

Contribute to the Design and Development of a Productivity Framework 2 days $481.50 $256.50 $76.50 $54.00

Contribute towards a Learning Organisation 2 days $481.50 $256.50 $76.50 $54.00

Develop a Work Team 2 days 5-6 11-12 $481.50 $256.50 $76.50 $54.00

Develop Personal Effectiveness at Managerial Level 2 days 16-17 4-5 $481.50 $256.50 $76.50 $54.00

Develop Professional Image and Competence to Achieve Personal Career Goals 2 days $481.50 $256.50 $76.50 $54.00

Facilitate the Implementation of a Productivity Framework 2 days $481.50 $256.50 $76.50 $54.00

Lead Workplace Communication and Engagement 2 days 24-25 24-25 1-2 $481.50 $256.50 $76.50 $54.00

Manage Cross Functional and Culturally Diverse Teams 2 days 13-14 26-27 $481.50 $256.50 $76.50 $54.00

Manage Workplace Safety and Health System 3 days 3-5 $642.00 $342.00 $102.00 $72.00

Solve Problems & Make Decisions at Managerial Level 2 days 2-3 18-19 17-18 $481.50 $256.50 $76.50 $54.00

Fee after funding

(include 7% GST)

Full fee

(include

7% GST)

Full fee

(include

7% GST)

Fee after funding

(include 7% GST)

Please call our training hotline for more information.



Course

Duration

Course

Duration

Page 6



GENERIC MANUFACTURING SKILLS (GMS) WSQ Jul Aug Sep Oct Nov Dec SCs/ PRs

SMEs/

SCs ≥ 40

yrs

WTS

WSQ Certified Associate Operations Executives (AOE) - CAT B (PME)

Apply Management Level Planning Skills 2 days 16-17 $535.00 $310.00 $85.00 $60.00

Apply Project Management Skills 4 days 2-5 $642.00 $342.00 $102.00 $72.00

Manage Process Improvement 3 days 3-5 10-12 $481.50 $256.50 $76.50 $54.00


Productivity Improvement - CAT B (PME) Jul Aug Sep Oct Nov Dec SCs/ PRs

SMEs/

SCs ≥ 40

yrs

WTS

Implement Business Process Reengineering 3 days $481.50 $256.50 $76.50 $54.00

Implement Lean Six-Sigma 3 days 25-27 29-31 $481.50 $256.50 $76.50 $54.00


WSQ Certified Operations Specialist (COS) - CAT B (RnF) Jul Aug Sep Oct Nov Dec SCs/ PRs

SMEs/

SCs ≥ 40

yrs

WTS

Apply 5S Techniques 2 days 10-11 5-6 $406.60 $104.85 $64.60 $45.60

Apply Quality Systems 2 days 1-2 $406.60 $109.10 $64.60 $45.60

Apply Teamwork in the Workplace 2 days 19-20 $406.60 $109.10 $64.60 $45.60

Apply Workplace Safety and Health Policy 2 days $406.60 $113.35 $64.60 $45.60


WSQ Certified Operations Professional (COP) - CAT B (RnF) Jul Aug Sep Oct Nov Dec SCs/ PRs

SMEs/

SCs ≥ 40

yrs

WTS

Supervise Quality Procedures 2 days 20-21 $481.50 $209.50 $81.50 $54.00

Supervise Team at Work 3 days $535.00 $135.00 $85.00 $60.00

Supervise Work Improvement Processes 2 days 6-7 $481.50 $209.50 $81.50 $54.00


Generic / Logistics / Productivity - CAT B (RnF) Jul Aug Sep Oct Nov Dec SCs/ PRs

SMEs/

SCs ≥ 40

yrs

WTS

Apply Continuous Process Improvement Techniques 2 days $406.60 $151.60 $64.60 $45.60

Apply Innovation in the Workplace 2 days $406.60 $134.60 $64.60 $45.60

Operate Basic Measuring Devices 2 days $406.60 $109.10 $64.60 $45.60

Perform Basic Productivity Practices 2 days $406.60 $134.60 $64.60 $45.60

Perform Stock Control and Housekeeping Operations 2 days $406.60 $179.99 $73.35 $45.60

Perform Warehouse Operations 2 days $406.60 $109.10 $64.60 $45.60

Use Hand Tools 2 days $406.60 $113.35 $64.60 $45.60

Fee after funding

(include 7% GST)

Course

Duration

Full fee

(include

7% GST)

Full fee

(include

7% GST)

Full fee

(include

7% GST)



Full fee

(include

7% GST)

Full fee

(include

7% GST)

Fee after funding

(include 7% GST)

Fee after funding

(include 7% GST)

Fee after funding

(include 7% GST)

Fee after funding

(include 7% GST)

Course

Duration

Course

Duration

Course

Duration


Course

Duration


Page 7



HUMAN RESOURCE WSQ - Level 2 : CAT B (RnF) ; Level 3, 4 & 5 : CAT B (PME)

Course Level &

Course

Duration

Jul Aug Sep Oct Nov Dec SCs/ PRs

SMEs/

SCs ≥ 40

yrs

WTS

CERTIFIED HR PROFESSIONAL (RESOURCING)

Plan and Conduct Interviews to Facilitate Hiring Decisions

(CU title: Conduct Interview & Make Hiring Decisions)

(Level 3)

2 days27-28 8-9 5-6 $449.40 $239.40 $71.40 $50.40

Develop and Implement Recruitment and Selection Strategies (Level 4)

3 days23-25 24-26 $609.90 $324.90 $96.90 $68.40

Develop a Winning Employer Brand to Attract & Retain Top Talent

(CU title: Develop and Communicate Employer Brand Position)

(Level 5)

2 days17-18 28-29 $481.50 $256.50 $76.50 $54.00

Implement Recruitment & Selection Methods(Level 3)

3 days12-14 19-21 $609.90 $324.90 $96.90 $68.40

CERTIFIED HR PROFESSIONAL (REMUNERATION & BENEFITS)

Develop Strategies for Total Remuneration(Level 5)

3 days15-17 19-21 $609.90 $324.90 $96.90 $68.40

Implement & Evaluate Remuneration Programmes(Level 4)

3 days25-27 3-5 $609.90 $324.90 $96.90 $68.40

Implement International Compensation Programme(Level 4)

3 days18-20 24-26 $609.90 $324.90 $96.90 $68.40

Implement Wage Restructuring(Level 4)

2 days27-28 13-14 $556.40 $316.40 $88.40 $62.40

CERTIFIED HR PROFESSIONAL (TALENT

MANAGEMENT)

Implement Talent Management Programmes(Level 4)

2 days27-28 22-23 $556.40 $296.40 $88.40 $62.40

Develop a Framework & Strategies for Succession Management (Level 5)

2 days6-7 $556.40 $296.40 $88.40 $62.40

Develop Strategies for Career Planning (Level 5)

2 days20-21 $609.90 $339.90 $96.90 $68.40

Develop Strategies for Talent Management (Level 5)

2 days13-14 15-16 $556.40 $296.40 $88.40 $62.40

CERTIFIED HR PROFESSIONAL (PERFORMANCE MANAGEMENT)

Administer Performance Review Process(Level 2)

3 days29-31 $609.90 $167.90 $96.90 $68.40

Implement Performance Management Programme(Level 4)

3 days3-5 $609.90 $324.90 $96.90 $68.40

Develop A Strategic Approach to Performance Management

(CU title: Develop Strategies for Performance Management )

(Level 5)

3 days18-20 $609.90 $324.90 $96.90 $68.40

Full fee

(include

7% GST)

Fee after funding

(include 7% GST)

Page 8



HUMAN RESOURCE WSQ - Level 2 : CAT B (RnF) ; Level 3, 4 & 5 : CAT B (PME)

Course Level &

Course

Duration

Jul Aug Sep Oct Nov Dec SCs/ PRs

SMEs/

SCs ≥ 40

yrs

WTS

OTHER HR MODULES

Analyse & Present Research Information(Level 3)

2 days2-3 22-23 $449.40 $239.40 $71.40 $50.40

Administer a Recruitment and Selection Process(Level 2)

3 days11-13 21-23 $556.40 $140.40 $88.40 $62.40

Process Human Resource Information(Level 2)

2 days3-4 30-31 $353.10 $115.10 $56.10 $39.60

Provide Learning Administration Services (Level 2)

2 days4-5 $449.40 $177.40 $71.40 $50.40

Payroll Management (CU title: Manage Payroll)(Level 3)

2 days6-7 12-13 $449.40 $239.40 $71.40 $50.40

Align Human Resource Services with Business Needs(Level 4)

2 days15-16 3-4 10-11 $556.40 $301.40 $88.40 $62.40

Basics of Age Management

(CU title: Implement Fair Employment Practices)

(Level 4)

1 day25 1 26 29 26 4 $374.50 $254.50 $59.50 $42.00

Define Job Profiles(Level 4)

2 days16-17 8-9 $556.40 $301.40 $88.40 $62.40

Develop and Evaluate Employee Communications Plan (Level 4)

2 days3-4 $449.40 $239.40 $71.40 $50.40

Develop and Evaluate Strategies for Learning and Development (Level 4)

2 days23-24 15-16 $449.40 $239.40 $71.40 $50.40

Develop and Implement Grading and Salary Structure(Level 4)

2 days14-15 8-9 $556.40 $296.40 $88.40 $62.40

Develop Human Resource Policy Framework(Level 4)

2 days29-30 12-13 $556.40 $301.40 $88.40 $62.40

Develop Workplace and Business Relationships(Level 4)

2 days2-3 $481.50 $256.50 $76.50 $54.00

Develop and Evaluate a Framework for Managing Conflict, Grievances and Disputes (Level 5)

2 days16-17 17-18 $609.90 $339.90 $96.90 $68.40

Develop and Evaluate Organisation Learning Culture (Level 5)

2 days11-12 $663.40 $393.40 $105.40 $74.40

Develop Strategies and Policies for Employee Relations(Level 5)

2 days30-31 8-9 $609.90 $339.90 $96.90 $68.40

Ensure Compliance with Relevant Laws & Regulations(Level 3)

2 days3-4 11-12 $449.40 $239.40 $71.40 $50.40

Establish Human Resource Needs of a Small to Medium Enterprise(Level 4)

2 days2-3 $556.40 $296.40 $88.40 $62.40

Implement and Evaluate Risk, Crisis Management and Contingency plans (Level 4)

2 days31 Jul - 1 Aug $481.50 $256.50 $76.50 $54.00

Implement and Manage Diversity in the Workplace(Level 4)

2 days18-19 $481.50 $256.50 $76.50 $54.00

Implement Manpower Planning Processes (Level 4)

2 days1-2 $481.50 $256.50 $76.50 $54.00

Implement Strategies to Employ, Retain and Re-Employ Older Employees(Level 4)

2 days27-28 13-14 $609.90 $354.90 $96.90 $68.40

Lead Organisational Design (Level 5)

2 days5-6 21-22 $556.40 $316.40 $88.40 $62.40

Manage Grievances, Discipline and Disputes

(CU title: Resolve Grievances and Dispute)

(Level 4)

2 days5-6 12-13 13-14 $556.40 $296.40 $88.40 $62.40

Manage Human Resource Analytics (Level 4)

2 days10-11 $535.00 $295.00 $85.00 $60.00

Measure Human Resource Functional Effectiveness(Level 4)

2 days19-20 12-13 $556.40 $301.40 $88.40 $62.40

Support Change Processes(Level 3)

2 days23-24 27-28 $449.40 $239.40 $71.40 $50.40

Workplace Health Promotion (WHP) Facilitator Course: Implement Employee Health and

Well-Being Programmes in the Workplace (CU title: Implement Employee Health and Well-

Being Programmes in the Workplace)

(Level 3)

2.5 days$481.50 $256.50 $76.50 $54.00Please call our training hotline for more information

Full fee

(include

7% GST)

Fee after funding

(include 7% GST)

Page 9



IT COURSES - ES-ICDL Certified IT Expert Series WSQ - CAT B (RnF) Jul Aug Sep Oct Nov Dec SCs/ PRs

SMEs/

SCs ≥ 40

yrs

WTS

ES WSQ - Perform Project Planning Functions (MS Project 2010) (ICDL Certification

Module: Project Planning)2 days 24-25 20-21 18-19 22-23 20-21 18-19 $642.00 $370.00 $242.00 $72.00

ES WSQ - Demonstrate Secure Use of IT(ICDL Certification Module: IT Security) 2 days 23-24 7-8 13-14 25-26 22-23 18-19 $428.00 $156.00 $68.00 $48.00

ES WSQ - Perform Web Editing Functions (Adobe Dreamweaver) (ICDL Certification

Module: Wed Editing)3 days 5,6&9 1-3 10-12 12,15&16 14-16 7-11 $674.10 $266.10 $107.10 $75.60

ES WSQ - Perform Image Editing Functions (Adobe Photoshop) (ICDL Certification

Module: Image Editing)3 days 16-18 13-15 18-20 17-18 21-23 12-14 $674.10 $266.10 $107.10 $75.60

ES WSQ - Use Primary Functions and Application of a Tablet (ICDL Certification Module:

Digital Citizen Tablet Fundamentals)2 days 30-31 20-21 24-25 25-26 27-28 20-21 $385.20 $113.20 $61.20 $43.20


IT COURSES - ES-ICDL CORE MICROSOFT OFFICE WSQ - CAT B (RnF)Course

DurationJul Aug Sep Oct Nov Dec SCs/ PRs

SMEs/

SCs ≥ 40

yrs

WTS

ICDL Perform Spreadsheet Functions (Excel 2010) 2 days 12-13, 23-24 10&13, 23-24 3-4, 20-21 9-10 13-14 10-11 $299.60 $75.60 $47.60 $33.60

ICDL Perform Word Processing Functions (Word 2010) 2 days 5-6 1-2 3-4 9-10 1-2 6-7 $299.60 $75.60 $47.60 $33.60

ICDL Perform Presentation Functions (PowerPoint 2010) 2 days 2-3 10&13 6-7 1-2 15-16 11-12 $299.60 $75.60 $47.60 $33.60

ICDL Perform Database Functions (Access 2010) 2 days 13&16 6-7 14&17 4-5 9&12 3-4 $299.60 $75.60 $47.60 $33.60

ICDL Perform Spreadsheet Functions (Excel 2013) 2 days3-4, 11-12, 17-18,

25-26

3&6, 14-15, 20-21,

28-29

4-5, 10-11, 18-19,

25-26

1-2, 8-9, 17-18, 24-

25

1-2, 12-13, 20-21,

26-27

3-4, 13-14, 20-21,

27-28$321.00 $81.00 $51.00 $36.00

ICDL Perform Word Processing Functions (Word 2013) 2 days 30-31 27-28 14&17 18-19 12-13 14&17 $321.00 $81.00 $51.00 $36.00

ICDL Perform Presentation Functions (PowerPoint 2013) 2 days 9-10, 19-20 1-2, 16-17 7&10, 18-19 3-4, 18-19 9&12, 26-27 13-14, 27-28 $321.00 $81.00 $51.00 $36.00

ICDL Perform Database Functions (Access 2013) 2 days 5-6 10&13 3-4 19&22 1-2 12-13 $321.00 $81.00 $51.00 $36.00

ICDL Perform Word Processing Functions (Word 2016) 2 days 2-3 14-15 27-28 12&15 1-2 5-6 $374.50 $94.50 $59.50 $42.00

ICDL Perform Spreadsheet Functions (Excel 2016) 2 days9-10, 18-19, 24-

25, 30-31

7-8, 16-17, 21&23,

30-31

5-6, 12-13, 20-21,

27-28

4-5, 11-12, 22-23,

30-31

7-8, 14-15, 22-23,

29-30

5-6, 11-12, 18-19,

27-28$374.50 $94.50 $59.50 $42.00

ICDL Perform Presentation Functions (PowerPoint 2016) 2 days 2-3, 16-17 3&6, 20-21 3-4, 17-18 1-2, 22-23 5&7, 19-20 3-4, 18-19 $374.50 $94.50 $59.50 $42.00

ICDL Perform Spreadsheet Functions (Excel 2013) 3 days 2-4, 20,23&24 7,8&10, 23,24&27 6,7&10, 19-21 2-4, 16-18 1,2&5, 16,19&20 6,7&10, 19-21 $481.50 $121.50 $76.50 $54.00

ICDL Perform Word Processing Functions (Word 2013) 3 days 9-11 15-17 3-5 1-3 7-9 3-5 $481.50 $121.50 $76.50 $54.00

ICDL Perform Presentation Functions (PowerPoint 2013) 3 days 4-6 10,13&14 6,7&10 24-26 12-14 4-6 $481.50 $121.50 $76.50 $54.00

ICDL Perform Database Functions (Access 2013) 3 days 2-4 20,21&23 12-14 4,5&8 7-9 18-20 $481.50 $121.50 $76.50 $54.00

ICDL Perform Word Processing Functions (Word 2016) 3 days 13,16&17 20,21&23 5-7 3-5 26-28 19-21 $572.45 $164.45 $90.95 $64.20

ICDL Perform Spreadsheet Functions (Excel 2016) 3 days 11-13, 19,20&23 1-3, 17,20&21 3-5, 17-19 1-3, 24-26 5,7&8, 19-21 4-6, 17-19 $572.45 $164.45 $90.95 $64.20

ICDL Perform Presentation Functions (PowerPoint 2016) 3 days 27,30&31 29-31 17-19 18,19&22 1,2&5 5-7 $572.45 $164.45 $90.95 $64.20

Full fee

(include

7% GST)

Course

Duration

Fee after funding

(include 7% GST)

Full fee

(include

7% GST)

Fee after funding

(include 7% GST)

Page 10



IT COURSES - ES-ICDL ADVANCED MICROSOFT OFFICE WSQ - CAT B (RnF)Course

DurationJul Aug Sep Oct Nov Dec SCs/ PRs

SMEs/

SCs ≥ 40

yrs

WTS

ICDL Perform Advanced Spreadsheet Functions (Advanced Excel 2010) 2 days 12-13, 23-24 10&13, 23-24 3-4, 20-21 22-23 19-20 17-18 $321.00 $81.00 $51.00 $36.00

ICDL Perform Advanced Presentation Functions (Advanced PowerPoint 2010) 2 days 10-11 15-16 11-12 18-19 26-27 14&17 $321.00 $81.00 $51.00 $36.00

ICDL Perform Advanced Database Functions (Advanced Access 2010) 2 days 27&30 29-30 20-21 15-16 21-22 20-21 $321.00 $81.00 $51.00 $36.00

ICDL Perform Advanced Spreadsheet Functions (Advanced Excel 2010) 3 days 16-18 17,20&21 26-28 29-31 21-23 26-28 $513.60 $129.60 $81.60 $57.60

ICDL Perform Advanced Word Processing Functions (Advanced Word 2010) 3 days 19,20&23 23,24&27 10-12 25,26&29 28-30 12-14 $513.60 $129.60 $81.60 $57.60

ICDL Perform Advanced Database Functions (Advanced Access 2013) 2 days 9-10 20-21 27-28 11-12 19-20 24&26 $374.50 $94.50 $59.50 $42.00

ICDL Perform Advanced Spreadsheets Functions (Advanced Excel 2013) 2 days 3-4, 11-12, 25-26 3&6, 14-15, 28-2910-11, 18-19, 25-

268-9, 17-18, 24-25 1-2, 12-13, 26-27 3&4, 13-14, 20-21 $374.50 $94.50 $59.50 $42.00

ICDL Perform Advanced Presentations Functions (Advanced PPT 2013) 2 days 16-17, 30-31 10&13, 23-24 10-11, 24-25 8-9, 23-24 7-8, 19-20 6-7, 21&24 $374.50 $94.50 $59.50 $42.00

ICDL Perform Advanced Database Functions (Advanced Access 2013) 3 days 23-25 24, 27&28 24-26 29-31 26-28 20,21&24 $529.65 $133.65 $84.15 $59.40

ICDL Perform Advanced Spreadsheets Functions (Advanced Excel 2013) 3 days6,9&10, 17-19,

27,30&31

6-8, 16,17&20, 29-

3111-13, 21,24&25

9-11, 18,19&22,

29-31

7-9, 16,19&20, 28-

3010-12, 26-28 $529.65 $133.65 $84.15 $59.40

ICDL Perform Advanced Presentations Functions (Advanced PPT 2013) 3 days 11-13 24,27&28 17-19 29-31 14-16 26-28 $529.65 $133.65 $84.15 $59.40

ICDL Perform Advanced Word Processing Functions (Advanced Word 2013) 3 days 4-6, 25-27 6-8, 29-31 10-12, 24-26 5,8&9, 22-24 1,2&5, 21-23 3-5, 20,21&24 $529.65 $133.65 $84.15 $59.40

ICDL Perform Advanced Spreadsheet Functions (Advanced Excel 2016) 2 days9-10, 18-19, 30-

317-8, 16-17, 30-31

12-13, 20-21, 27-

28

11-12, 22-23, 30-

3114-15, 22-23, 29-30 11-12, 18-19, 27-28 $406.60 $117.60 $64.60 $45.60

ICDL Perform Advanced Presentations Functions (Advanced PPT 2016) 2 days 9-10, 26-27 3&6, 30-31 5-6, 20-21 15-16, 30-31 12-13, 29-30 10-11, 24&26 $406.60 $117.60 $64.60 $45.60

ICDL Perform Advanced Spreadsheet Functions (Advanced Excel 2016) 3 days4-6, 13,16&17, 24-

261-3, 13-15, 27-29

7,10&11, 17-19,

24-26

4,5&8, 15-17,

25,26&29

5,7&8, 15,16&19,

27-297,10&11, 20,21&24 $588.50 $180.50 $93.50 $66.00

ICDL Perform Advanced Presentations Functions (Advanced PPT 2016) 3 days 18-20 14-16 26-28 15-17 26-28 10-12 $588.50 $180.50 $93.50 $66.00

ICDL Perform Advanced Word Processing Functions (Advanced Word 2016) 3 days 11-13, 23-25 1-3, 24,27&28 12-14, 24-26 10-12, 25,26&29 12-14, 28-30 13,14&17, 26-28 $588.50 $180.50 $93.50 $66.00


LEADERSHIP & PEOPLE MANAGEMENT (LPM) WSQ - CAT B (PME) Jul Aug Sep Oct Nov Dec SCs/ PRs

SMEs/

SCs ≥ 40

yrs

WTS

Foster Business Relationships to Facilitate Change(Level 5)

3 days24-26 $1,070.00 $710.00 $170.00 $120.00

Leadership for Results(Level 5)

2 days9-10 8-9 $695.50 $455.50 $110.50 $78.00

Cultivate Workplace Relationships to Optimise Team Performance(Level 4)

2 days5-6 24-25 17-18 $481.50 $256.50 $76.50 $54.00

Leading Teams Toward Organisational Excellence(Level 4)

2 days27-28 6-7 $481.50 $256.50 $76.50 $54.00

Manage Team Success(Level 4)

2 days27-28 19-20 $481.50 $256.50 $76.50 $54.00

The Facilitative Leader of Self-Managed Teams(Level 4)

2 days10-11 13-14 $481.50 $256.50 $76.50 $54.00

Achieve Result Through Your Team(Level 3)

2 days10-11 10-11 $428.00 $228.00 $68.00 $48.00

Build Positive Team Relationships(Level 3)

2 days11-12 $428.00 $228.00 $68.00 $48.00

Creative Leadership and Self Development Skills(Level 3)

2 days30-31 15-16 3-4 $428.00 $228.00 $68.00 $48.00

Implement Innovative Change(Level 3)

2 days26-27 25-26 $428.00 $228.00 $68.00 $48.00

Powerup Your People Through Encouragement(Level 3)

2 days16-17 8-9 $428.00 $228.00 $68.00 $48.00

Fee after funding

(include 7% GST)

Course Level

& Course

Duration

Fee after funding

(include 7% GST)

Full fee

(include

7% GST)

Full fee

(include

7% GST)

Page 11



LOCAL DATING INDUSTRY PROGRAMME - CAT B (PME) Jul Aug Sep Oct Nov Dec

Establish and Manage a Dating Business 3 days 23-25

Provide Personalised Dating Services 2.5 days 1-3

Organise a Dating Event 2 days 20-21 28-29


SAFETY & HEALTH (GMS WSQ) - CAT B (PME) Jul Aug Sep Oct Nov Dec SCs/ PRs

SMEs/

SCs ≥ 40

yrs

WTS

Develop a Risk Management Implementation Plan 2 days 30-31 30-31 20-21 $321.00 $171.00 $51.00 $36.00


SERVICE EXCELLENCE COMPETENCY FRAMEWORK (SVCF) WSQ - CAT B (RnF) Jul Aug Sep Oct Nov Dec SCs/ PRs

SMEs/

SCs ≥ 40

yrs

WTS

Coach Service Performance 2 days 7-8 15-16 6-7 $535.00 $263.00 $135.00 $60.00

Contribute to Customer Service Over Various Platforms 1 day 18 12 14 $321.00 $185.00 $121.00 $36.00

Engage in Service Innovation Initiatives 2 days 6-7 17-18 10-11 $428.00 $156.00 $68.00 $48.00

Establish relationships for Customer Confidence 2 days 13-14 22-23 $535.00 $263.00 $135.00 $60.00

Implement Operations for Service Excellence 2 days 23-24 25-26 13-14 $428.00 $156.00 $68.00 $48.00

Project a Positive and Professional Image 1 day 11 26 26 $321.00 $185.00 $121.00 $36.00

Provide Go-the-Extra-Mile Service 2 days 12-13 24-25 15-16 $428.00 $156.00 $68.00 $48.00

Respond to Service Challenges 2 days 16-17 11-12 5-6 $428.00 $156.00 $68.00 $48.00

Role Model the Service Vision 2 days 2-3 12-13 $535.00 $263.00 $135.00 $60.00

Work in a Diverse Service Environment 2 days 5-6 6-7 19-20 $428.00 $156.00 $68.00 $48.00

Certified Service Professional (classroom learning) 4 days $642.00 $162.00 $102.00 $72.00

Certified Service Professional (flipped learning) 3 days $535.00 $135.00 $85.00 $60.00


SERVICE EXCELLENCE COMPETENCY FRAMEWORK (SVCF) WSQ - CAT B (PME) Jul Aug Sep Oct Nov Dec SCs/ PRsSMEs/

SCs ≥ 40 WTS

Foster Service Innovation 2 days 27-28 8-9 $535.00 $295.00 $85.00 $60.00

Optimise Workforce for Service Excellence 2 days 13-14 22-23 4-5 $535.00 $295.00 $85.00 $60.00

Full fee

(include

7% GST)

Full fee (include 7% GST)Course

Duration

Course

Duration

$369.15

$477.22

Fee after funding

(include 7% GST)

Fee after funding

(include 7% GST)


Course

Duration

Full fee

(include

7% GST)

Fee after funding

(include 7% GST)

$330.63

Full fee

(include

7% GST)

Course

Duration

Page 12

The Globally Recognized and Distinguished Designation

SNEF, together with WorldatWork the leading nonprofit professional association in compensation and total rewards, dedicated to knowledge leadership in

total rewards, compensation, benefits, and work-life, is proud to present the Global Remuneration Professional Programme (GRP) designation. Worldatwork

designations are globally recognized symbols for a foundation of knowledge spanning across borders. The GRP designation is designed specially for

management, finance, compensation, benefits and total rewards professionals operating in a multinational or global environment. Worldatwork programs

serve those who design and deliver total rewards programs to cultivate engaged, effective workforces that power thriving organizations.

Attention: Management staff, HR Professionals, Compensation & Benefits Professionals, GRP Graduates & Employers.

Facilitate your Management team, Finance, HR or Compensation & Benefits staff to obtain both Internationally Recognized Professional Designations.

Certification equips them with the relevant knowledge and skills to successfully implement the strategic total rewards approaches deployed by large

FORTUNE 1000 companies and many other leading organizations in Total Rewards.

2017 GRP Certification/Designation Modules:

GR 1 : Total Rewards Management

GR 2 : Quantitative Methods

GR 3 : Job Analysis, Documentation and Evaluation

GR 4 : Base Pay Administration and Pay for Performance

GR 6 : Variable Pay (Improving Performance with Variable Pay)

GR 7 : International Remuneration (An overview of Global Rewards)

GR 9 : Strategic Communication in Total Rewards

GR17: Market Pricing (Conducting a Competitive Pay Analysis)

C 8 : Business Acumen for Compensation Professionals

T 7 : International Financial Reporting Standards for Compensation Professionals

2018 Dates (2½ days):

12 – 14 Jul

17 – 19 May

19 – 21 Apr

28 – 30 Jun, 15 – 17 Nov

18 - 20 Oct

10 – 12 May

21 – 23 Jun

30 Jul – 1 Aug

2 – 4 Aug

12 – 14 Nov

Since 1976, WorldatWork has offered premier human resources education,

training and certification. The Global Remuneration Professional™ (GRP) is an

internationally-recognized global compensation designation. As companies

continue to globalize, this professional designation program provides the skills

and knowledge to manage total rewards programs in multiple countries. Not only

will a particpant of the program have the know-how to deliver rewards programs

within a global context, they will be able to align these programs to the

organization’s goals.

Course fees before GST, includes:

• 2 day seminar/workshop conducted by

WorldatWork professional trainers,

• a ½ day exam,

• a study file with course materials,

• 2 Lunch, and 3 breakfast, & 2 tea-breaks.

SNEF / Worldatwork member enjoy the lowest

rates of: $1,754.50 per module

Non-member: $1,925 per module

You need not take the modules in sequence. Each GRP module is 2½ days seminar and with exam.

TO REGISTER: Simply go online to www.snef.org.sg Select the “Training” folder and click on the topic: Global Remuneration Professional

Or simply email SNEF at: [email protected] or [email protected] - Or call us at 68276927.

An initiative of the Singapore National Employers Federation (SNEF), and supported by Workforce Singapore (WSG), SAPPHIRE offers a menu of 5 programmes to drive workplace transformation through integrating human resource, industrial relations and productivity practices, for companies to Transform and Grow. Since 16th Feb 2017, we have 70 companies on board SAPPHIRE.

For more information, visit our website at http://sapphire.snef.org.sg Contact us at (65) 6290 7698 or email: [email protected]

We are located at 60 Paya Lebar Road, #13-45, Paya Lebar Square (Lobby 2), Singapore 409051

Supporting Partner

Fee and Funding for ALL companies registered in Singapore Each programme project value for 100 hours of consultancy is worth $10,000.

Companies only need to pay the subsidised fee (including GST) of $3,210

after 70% funding from Workforce Singapore (WSG).

PROGRAMME CONCEPT

Hiring SMEs Job-seeking PMETs

Receive a one-off

Assistance Grant of $5,000

upon completion of programme

SMEs

(1-Day)

PMETs

(2-Day)

Complete respective workshops for

SMEs and newly-hired PMETs

SMEs to retain PMET(s) and complete six-months

follow-up with SNEF

http://www.p-max.sg

6827-6977

[email protected] Scan the QR Code to find out more

about the programme, resources

available and upcoming events!

Administered by the Singapore National Employers Federation (SNEF) and supported by the Workforce Singapore (WSG),

P-Max is a place-and-train programme which will assist Small and Medium Enterprises (SMEs) to recruit, train, manage and

retain their newly-hired PMETs, encourage the adoption of progressive HR practices within SMEs, and to help place

job-seeking PMETs into suitable SMEs job roles. This place-and-train programme will be available for application till 31 Dec

2019.

Job-seeking PMETs will be

screened and matched into

suitable positions in hiring SMEs by

SNEF and several partners

SMEs with newly-hired positions

are also eligible to participate

SME Management/PMETs’

supervisors/HR Representatives

and their newly-hired PMETs will

attend the respective SME and

PMET workshops

Both workshops will enjoy 90%

WSG course fee funding

SMEs that successfully complete

the six-month follow-up and retain

their newly-hired PMET employee

will be eligible for a one-off

assistance grant of S$5,000

90% course fee funding from WSG

A Place-and-Train Programme

for Professionals, Managers,

Executives and Technicians

(PMETs)

Administered By: Supported By:

Administered by the Singapore National Employers Federation (SNEF), in collaboration with the Workforce Singapore (WSG), the Professional Conversion Programme (PCP) for Professional Executives was developed as part of the Adapt and Grow Initiative to help reskill mid-career Professionals, Managers, Executives and Technicians (PMET) with necessary competencies to take up roles in areas such as HR management, leadership and management, sales and marketing, project management, business development and operations across various sectors. The participants will go through 3 to 6 months of classroom training and structured On-the-Job Training (OJT) at the hiring company. The PCP for Professional Executives will help companies alleviate manpower challenges. Through structured training plan, companies are also able to align training according to specific business and industry needs. This two-year conversion programme will be available for application till 31 Dec 2018.

** For Singaporean PMETs age 40 yrs old & above, and/or long-term unemployed and actively seeking employment for 6 months or more are eligible for up to 90% salary support grant

PCP

FUNDING

COURSE

FEE

Up to 70%* course fee funding capped at $6,000 *SMEs or trainees eligible for Mid-Career Enhanced Subsidy can be funded at

up to 90% via SkillsConnect Portal, capped at $6,000

SALARY

SUPPORT

Standard Rate:

Up to 70% of monthly basic salary capped at $4,000 per month

Enhanced Rate: Up to 90% of monthly basic salary capped at $6,000 per month**

3-month PCP

Undergo structured On-the-Job Training (OJT) plan

Attend a minimum of 12-day classroom training relevant to PMET’s job scope

Receive salary support up to 3 months

6-month PCP

Applicable to PMETs that are Mature (age 40 &

above) and/or long-term unemployed for 6 months or

more

Up to 100% structured On-the-Job Training (OJT) plan

OJT plan to be approved by WSG

Receive salary support up to 6 months

For more information, please contact us:

[email protected]

6827-6977

• High funding* for Singaporeans/Singapore PR: 50% funding, capped at $15/hour. • Higher funding* for SMEs and Singaporeans aged 40 years & above: 90%, capped at $50/hour. • Workfare Training Support (WTS)* Singaporeans aged > 35 years & earning < : 95% • Absentee payroll funding* available: 80% of hourly basic salary, capped at $4.50 per hour or $7.50 per hour for SMEs.

95% of hourly basic salary under WTS.

Executive Development and Growth for Excellence (EDGE)

For more detail and registrations, please visit www.snef.org.sg under Training homepage, EDGE.

Enquiries: [email protected], Tel: 6827 6929

Contribute towards a Learning Organisation [ Available only for in-house training ]

Develop Personal Effectiveness at Managerial Level

Lead Workplace Communication and Engagement

Manage Cross Functional and Culturally Diverse Teams

Solve Problems & Make Decisions at Managerial Level

Manage Workplace Safety & Health System

Develop a Work Team

* Terms and conditions apply.

Course Duration Full fee

(include 7% GST)

Fee after funding (include 7% GST) :

Singaporeans/ PRs SMEs/

Singaporeans ≥ 40 yrs WTS

3 days (24 hours) $642.00 $342.00 $102.00 $72.00

2 days (16 hours) $481.50 $256.50 $76.50 $54.00

Apply Emotional Competence to Manage Self & Others in a Business Context

Develop Professional Image and Competence to Achieve Personal Career Goals [ Available only for in-house training ]

$2,000/month

Operations Supervisory

For those who take instructions and are not responsible to supervise others.

For those who are responsible to supervise the work of others in their unit.

The Workplace Skills Series are offered at two Occupational levels :

For Enquiries: [email protected], [email protected] or call 6827 6929, 6827 6927. For Registration: www.snef.org.sg and click on ‘TRAINING’, ‘Employability Skills WSQ (Workplace Skills)’

SMEs are defined as companies with: (i) at least 30% local shareholding; AND (ii) (ii) group annual sales turnover of not more than $100 million OR Group employment size of not more than

200 employees.

80% Course Fee Subsidy, cap $17/hr

90% Course Fee Subsidy, cap $25/hr for SMEs / Singapore Citizens aged ≥ 40 yrs

95% WTS funding for Singaporeans aged 35 years & above, earning < $2,000/month

* Absentee payroll is applicable

Details And Type Of Courses Available Course

Duration

Full fee (include 7%

GST)

*Fee after funding (include 7% GST) :

EMPLOYABILITY SKILLS (ES) WSQ - Workplace Skills SCs/ PRs SMEs/ SCs ≥ 40

yrs WTS

Operations Level

Adapt to Change 2 days $235.40 $59.40 $37.40 $26.40

Communicate and Relate Effectively at the Workplace 2 days $235.40 $59.40 $37.40 $26.40

Comply with Workplace Safety & Health Policies & Procedures 1 day $149.80 $37.80 $23.80 $16.80

Demonstrate Initiative & Enterprising Behaviours 2 days $235.40 $59.40 $37.40 $26.40

Develop Personal Effectiveness at Operations Level 2 days $235.40 $59.40 $37.40 $26.40

Solve Problems & Make Decisions at Operations Level 2 days $235.40 $59.40 $37.40 $26.40

Supervisory Level

Develop Personal Effectiveness at Supervisory Level 2 days $256.80 $64.80 $40.80 $28.80

Facilitate Effective Communication and Engagement at the Workplace 2 days $256.80 $64.80 $40.80 $28.80

Foster Initiative & Enterprise in Team 2 days $256.80 $64.80 $40.80 $28.80

Foster Team Adaptability 2 days $256.80 $64.80 $40.80 $28.80

Maintain Workplace Safety & Health Polices & Procedures 3 days $321.00 $81.00 $51.00 $36.00

Solve Problems & Make Decisions at Supervisory Level 2 days $256.80 $64.80 $40.80 $28.80

*Terms & conditions apply.

SMEs are defined as companies with :

(i) At least 30% local shareholding; AND

(ii) Group annual sales turnover of

not more than $100 million OR

Group employment size of

not more than 200 employees.

In order to enjoy the funding, participants need to fulfill the following :

1. Singapore Citizens or Permanent Residents (PR) of Singapore

2. Attain at least 75% course attendance

3. Successfully complete assessment & certified as competent

4. Have not enjoyed funding for same course before

5. For company-sponsored participants, training is fully sponsored

by companies, which are registered or incorporated in Singapore

Leadership & People Management (LPM) WSQ

Course

Awarded with Statement of Attainment (s) – SOA(s) upon successful completion of course Full fee

Fee after training grant

SCs/ PRs SMEs/

SCs≥40 yrs WTS

LPM Level 5 (for Dept Head, Deputy Director & Senior Manager) – 2 / 3 days per course: include classroom training & assessment Foster Business Relationships to Facilitate Change (3 days) SOA: Foster Business Relationships and Organisational Diversity, SOA: Facilitate Innovation and Lead Managers to Manage Change

$1070.00 $710.00 $170.00 $120.00

Leadership for Results (2 days) SOA: Monitor Divisional Performance and Develop Reward Strategies to Facilitate Achievement of Results

$695.50 $455.50 $110.50 $78.00

LPM Level 4 (for Manager) – 2 days per course: include classroom training & assessment Cultivate Workplace Relationships to Optimise Team Performance

SOA: Cultivate Workplace Relationships and Diversity $481.50 $256.50 $76.50 $54.00

Leading Teams Toward Organisational Excellence

SOA: Lead Team Leaders to Develop Business Strategies and Governance Management $481.50 $256.50 $76.50 $54.00

Manage Team Success

SOA: Monitor and Reward Performance Across Teams to Manage Achievement of Results $481.50 $256.50 $76.50 $54.00

The Facilitative Leader of Self-Managed Teams

SOA: Develop Self to Maintain Professional Competence at Managerial Level $481.50 $256.50 $76.50 $54.00

LPM Level 3 (for Supervisor, Assistant Manager & Team Leader) – 2 days per course: include classroom training & assessment Achieve Result Through Your Team

SOA: Monitor and Reward Performance in a Team to Support Achievement of Results $428.00 $228.00 $68.00 $48.00

Build Positive Team Relationships

SOA: Build Team Relationships $428.00 $228.00 $68.00 $48.00

Creative Leadership and Self Development Skills

SOA: Develop Self to Maintain Professional Competence at Supervisory Level $428.00 $228.00 $68.00 $48.00

Implement Innovative Change

SOA: Lead Team to Implement Change $428.00 $228.00 $68.00 $48.00

Powerup Your People Through Encouragement

SOA: Develop and Motivate Team Members through Capability Development $428.00 $228.00 $68.00 $48.00

~ 50% Course Fee Subsidy, cap $15/hr ~ 90% Course Fee Subsidy, cap $50/hr for SMEs or Singapore citizens aged ≥ 40 yrs

~ 95% WTS funding ~ Absentee payroll is applicable

* All fees are inclusive of 7% GST

Companies are to submit application

via www.skillsconnect.gov.sg

to enjoy the funding

Register online at www.snef.org.sg

To search for the course title, click on ‘Training’,

‘Leadership & People Management WSQ’ category

Enquiries:

Jackie Tan 6827 6917 or

email: [email protected]

Equip your workforce with vital industry skills and knowledge now!

WORKPLACE PRODUCTIVITY

WSQ CERTIFIED OPERATIONS PROFESSIONAL

Supervise Quality Procedures ($81.50) Gain awareness of skills and knowledge to supervise quality control teams

Supervise Teams at Work ($85.00) Acquire the skills and knowledge in supervising team at the workplace

Supervise Work Improvement Processes ($81.50)

Acquire supervisory skills and knowledge in supervising and implementing work improvement

process

Apply 5S Techniques ($64.60) Demonstrate skills and knowledge to organize and maintain work area in an

orderly manner using 5S techniques

Apply Quality Systems ($64.60) Plan & carry out daily work to meet requirements so as to improve and main-

tain quality

Apply Teamwork in the Workplace ($64.60) Participate, communicate, develop team culture and improve team perfor-

mance

Apply Workplace Safety and Health Policy ($64.60) Plan daily work to comply with WSH requirements and implement risk control

Manage Process Improvement ($76.50) Achieve organizational set goals using a variety of process improve-

ment methodology.

Apply Management Level Planning Skills ($85.00) Knowledge and skills on the planning processes,

approaches to plan and how to plan.

Apply Project Management Skills ($102.00) Achieve project goals and objectives, and managing the phases of pro-

ject life cycle

WSQ CERTIFIED OPERATIONS SPECIALIST

Productivity Improvement

Implement Business Process Reengineering ($76.50) Identify processes for reengineering to implement the change to meet business

objectives

Implement Lean Six-Sigma ($76.50) Applying strategies, methods and tools used for

developing and implementing lean six sigma project plans

Operate Basic Measuring Devices

Use Hand Tools

Perform Stock Control and Housekeeping Operations

Perform Warehouse Operations

WSQ CERTIFIED ASSOCIATE OPERATIONS EXECUTIVE

For more information and enquiries on the above programmes, you may call Veena at 6827 6973 or [email protected]. To register for any of the classes listed, please visit our website at www.snef.org.sg and choose the category ‘Generic Manufacturing Skills (GMS) WSQ’.

SNEF Corporate Learning Centre 19 Tanglin Road, Tanglin Shopping Centre, #10-01/07 Singapore 247909 www.snef.org.sg

UP TO 90% funding

(incl. GST) for Singapo-

rean/PR employees. ABSENTEE PAYROLL: 80% OF HOURLY BASIC SALARY, CAPPED AT $4.50 PER HOUR

ENHANCED TRAINING SUPPORT FOR SMEs: 80% OF HOURLY BASIC SALARY,CAPPED AT $7.50 PER HOUR

COMPANIES CAN

CLAIM UNDER PIC

SCHEME

!! ! ! ! ! ! !!

!

SINGAPORE NATIONAL EMPLOYERS FEDERATIONResponsible Employers, Sustainable Business

Disclaimer: The SNEF Training Calendar is subject to changes. SNEF reserves the right to make changes to the calendar without prior notice.

For more information on our training programmes, please contact us: 6827 6927

[email protected] www.snef.org.sg

SNEF also offers customised in-company training programs for your organization. We have a pool of more than 50 in-house associate

trainers/consultants who are prepared to meet your training objectives & needs.

For more information, please contact: Joshua Balakrishnan:

Dave Or: Shirlyn Tan: Darren Lim: Andrew Ng:

6827 6925 6827 6921 6827 6906 6827 6930 6827 6904

[email protected] [email protected] [email protected] [email protected] [email protected]

Updated and printed on 5th March 2018 www.snef.org.sg/training