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Train-the-Trainer Session - 500 Presented by: Kimbereley Brown

Train-the-Trainer Session - 500 Presented by: Kimbereley Brown

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Page 1: Train-the-Trainer Session - 500 Presented by: Kimbereley Brown

Train-the-TrainerSession - 500

Presented by:

Kimbereley Brown

Page 2: Train-the-Trainer Session - 500 Presented by: Kimbereley Brown

Session Agenda

• How to Motivate Students

• Trainer vs. Facilitator

• Facilitation/Presentation Techniques

• Using Visual Aids

• 10 Steps to a Successful Training

Page 3: Train-the-Trainer Session - 500 Presented by: Kimbereley Brown

How to Motivate Students

• You cannot not motivate other people

• All people are motivated

• People do things for their reasons, not your reasons

Page 4: Train-the-Trainer Session - 500 Presented by: Kimbereley Brown

How to Motivate Students (cont.)

Five Ways to Squelch Motivation

• Have Little Personal Contact• Get Participants in a Passive Mood and Keep them

there. • Assume the Class Will Apply What is Taught• Be Quick to Criticize• Make Participants Feel Stupid for asking Questions

Page 5: Train-the-Trainer Session - 500 Presented by: Kimbereley Brown

How to Motivate Students (cont.)

Basic Principles of Motivation

• Create the Need to Learn

• Develop a Sense of Personal Responsibility

• Create and Maintain Interest

Page 6: Train-the-Trainer Session - 500 Presented by: Kimbereley Brown

How to Motivate Students (cont.)

• Structure Experiences to Apply Content to Life

• Give Praise, Recognition, Encouragement and Approval – Recognition should flow like a RIVR:

Random IntermittentVariableReinforcement

Page 7: Train-the-Trainer Session - 500 Presented by: Kimbereley Brown

Three Learning Styles

• Visual

• Auditory

• Kinesthetic

Page 8: Train-the-Trainer Session - 500 Presented by: Kimbereley Brown

Group Involvement

We Retain: • 10% of what we read• 20% of what we hear• 30% of what we see• 50% of what we hear and see • 70% of what we say • 90% of what we say and do

Page 9: Train-the-Trainer Session - 500 Presented by: Kimbereley Brown

Class Involvement Exercise

Who’s Who?

Page 10: Train-the-Trainer Session - 500 Presented by: Kimbereley Brown

Training Roles

• Administrator Role

• Trainer/Instructor

• Facilitator

Page 11: Train-the-Trainer Session - 500 Presented by: Kimbereley Brown

Training Roles

As an ADMINISTRATORADMINISTRATOR you should:• Introduce activities and state learning objectives• Give content overviews• Provide clear and complete instructions• Make bridges between activities and topics• Keep participants focused• Manage differences about schedule, content and

procedures

Page 12: Train-the-Trainer Session - 500 Presented by: Kimbereley Brown

Training Roles (cont.)

As a Trainer/InstructorTrainer/Instructor you should: • Present, explain or answer questions about concepts

and skills.• Provide relevant examples to clarify learning points. • Ask questions to ensure participant understanding of

content• Provide skills practice• Provide balance feedback and recognition to coach

skill use

Page 13: Train-the-Trainer Session - 500 Presented by: Kimbereley Brown

Training Roles (cont.)

As a FACILITATOR FACILITATOR you should: • Ask application-related questions• Foster the exchange of participant ideas,

opinions, and feelings about program concepts and skills

• Allow participants’ concerns to surface• Guide productive discussions and allow

participants to arrive at their own conclusions.

Page 14: Train-the-Trainer Session - 500 Presented by: Kimbereley Brown

Evaluation & Follow-up

The Four Levels of Evaluation

• Level #1-Reaction

• Level #2-Learning

• Level #3-Behavior

• Level #4-Results

Page 15: Train-the-Trainer Session - 500 Presented by: Kimbereley Brown

Breaking the Ice

What is your favorite ice breaker?

Page 16: Train-the-Trainer Session - 500 Presented by: Kimbereley Brown

Facilitation/Presentation Techniques

• Establish and uphold ground rules. • Show Interest• Listen for content and feelings• Look for non-verbal cues• Use humor as appropriate• Control distractions• Maintain eye contact with participants• Link skills to organizational issues and/or training

Page 17: Train-the-Trainer Session - 500 Presented by: Kimbereley Brown

Controlling the Group Learning Experience

Use these tips to ensure your words are reaching all students in your class:

• Use simple sentences• Give step-by-step instructions• Make smooth transitions• Speak clearly and audibly • Use visual aids effectively• Check for understanding – “Repeat It”• Ask participants to summarize

Page 18: Train-the-Trainer Session - 500 Presented by: Kimbereley Brown

Using Visual Aids

• A Pre-Prepared Trainer is a more confident trainer.

• Careful planning is needed when presenting with projected visuals or Hands-On training

Page 19: Train-the-Trainer Session - 500 Presented by: Kimbereley Brown

Using Visual Aids (cont.)

Consider these options to meet the training needs of all employees.

• Computer Based Training and Web Based Training

• Conference Calls

• Webinars-Microsoft Live Meeting

Page 20: Train-the-Trainer Session - 500 Presented by: Kimbereley Brown

10 Steps to A Successful Training

• Prepare forms necessary for training• Call/email participants 24 hours in advance• Prepare a list of both general and specific

needs• Plan for your training to be an active occasion

for your participants• Plan each training like a Journey!

Page 21: Train-the-Trainer Session - 500 Presented by: Kimbereley Brown

10 Steps to a Successful Training (cont.)

• Have an agenda to show training objectives

• Prepare your presentation materials• Know your topic inside & out!• Plan your training• Prepare your room