Train The Trainer Presentation

Content

• Introduction• The Trainer• Preparation• The Training Session.

• Learning Styles• Coaching• Listening • Questioning Techniques

Introduction

• Objective of the session• Training to be given• Vehicle for the training (verbal, practical, visual)• The trainer• Assessment method (practical, Q & A, discussion)• Time allocated

Introduction

• As a trainer you will gain from the training session as well as the trainee.

• It is part of your development.

The Trainer’

• Personal skills• Communication skills• Motivational skills• Organisational skills• Knowledge and experience

The Trainer’

• Appearance• Body Language• Listens• Patient• Humour• Understanding• Concise

The Trainer’

•Clear Voice•Clear Projection•Good Leader•Enthusiastic•Determined •Willing

The Trainer’

•Plans ahead•Logical•Methodical•Experienced•Credible•Enjoys training!

Preparation

•5 P’s▫Proper▫Preparation▫Prevents▫Poor▫Presentation

•Define objective of the training session•Ask the trainee to read appropriate

literature, if necessary

Preparation

•Gap Analysis ▫Identify the trainees experience/knowledge▫Identify the trainees needs

•Adopt training style▫Tell▫Sell▫Participate▫Delegate

The Training Session

• Handouts should not have too much information on the one sheet.

• It is important that the trainee understands the background to the topic therefore use open questions, for example, ‘…explain to me why we do it this way?….’

• Feedback is vital, therefore always ask ‘…do you understand so far?….’, etc.

• Be aware of learning styles - important as to how you put across the information to the individual(s)▫Activist, Reflectors, Theorists, Pragmatists

The Training Session

Example of a Poor Slide• Too much information on a slide can be very off-

putting. Always use bullet points with short concise information that will get the information across to the trainee(s). It is human nature to scan over the words on a slide so if you have too many you will loose the impact compared to a few words that will say the same thing!

• The next slide shows a good example of a slide for a presentation that will have less text but it will say exactly the same thing and have more impact on the trainee than this slide.

The Training Session

•Example of a Good Slide

•Use bullet points to get across information.

•Use a maximum of 1-2 lines.

Learning Styles

• Activist▫need challenges, new topics, ideas, etc▫don’t like to sit and listen for more than an

hour at one time▫hands-on, get in amongst it, make mistakes,

have fun▫ like to mix with other activists

• Reflectors▫need time to consider, assimilate and prepare▫require relevant information on the topic▫ like to listen to a wide cross-section of views

on the subject▫don’t like to be put under pressure or have to

improvise

Learning Styles• Theorists

▫ like to ask questions▫ training session objectives has to have clear

structure and purpose▫ don’t like complex ideas and concepts that may

stretch them▫ approaches and concepts to be explored must be

sound and valid▫ comfortable with similar calibre of people

• Pragmatists▫ like hands-on practical experiences▫ enjoy practical tips and techniques▫ like to tackle REAL problems they encounter day to

day▫ comfortable listening to experts with the answers

Coaching

•Definition: Process of brining out the best in people.

•Coaching can take place informally or formally.

•Coaching is mainly about listening and asking questions.

Coaching

•Effective coaching must have the following key competencies▫ questioning skills non-judgmental▫ giving praise/recognition candid and

challenging▫ building rapport encouraging and

supportive▫ creating trust getting to the point▫ observational skills objective

Listening

• Active listening - often we unconsciously show the speaker we are not listening. It is an extremely easy way to insult somebody!

• A good listener has a powerful appeal. Listen without judgement, put yourself in the speakers position. Summarise at the end, this will force you to listen.

• Listen……think……then reply!

Questioning Techniques

• Closed questions▫ is the essay finished?▫ were there any deviations?

• Open questions▫ tell me where we are we with the essay?▫ How did the analysis go?

Questioning Techniques

• Leading Questions▫ Are you good at….?▫ You had a problem with that, didn’t you….?

• Reflective or Summarising Questions▫ Can I summarise what you have told me…..….Is that

correct?• Follow up or Probe Questions

▫ Tell me more about…...?▫ Can we go into this in a bit more detail….?

Questioning Techniques

• Link or Bridging Questions▫ Thanks that was useful. Can we now go into the…..?

• Final or Catch-All Questions▫ Is there anything that we should consider….?

Summary

• Be prepared▫ objective of the training session▫ understand your presentation skills▫ understand the trainee’s knowledge▫ ensure they understand▫ ask questions▫ listen to their questions