Train the Trainer 3

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    TrainingNeeds

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    It exists when the actual condition differs

    from the desired condition in the human, or

    people aspects of organizationperformance.

    More specifically, it covers the range ofhuman knowledge, skills and attitudes that

    can bring about the desired performance

    and change in behavior.

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    It is the gap between the present or actualperformance and the preferred performancethat can be narrowed through training.

    It is an outline of desired skills and abilities

    to be developed over time to improve the

    performance of the organization.

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    A may be due to:

    PROBLEM

    IMPROVEMENT

    MAINTENANCE NEEDS

    Needs are examined in thecontext of the organization,

    job or position and theindividual jobholder.

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    1. Avoids training programs for training

    programs sake.

    2. Makes evaluation of training easier.3. Easier to sell training to management

    and trainees.

    4. Makes training content relevant andsystematic.

    5. Basis for future development activities.

    Import

    ance of Identifying

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    1. To enable people to be more productive

    in their present jobs and be ready forbigger or more responsibilities.

    2. The success of the organizationrequires that everyone perform at his

    optimum level.

    We Need to Determine

    For Various Reasons:

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    3. All GOOD people, regadless of

    organization level, can do a good job,

    want to do a good job and will do a good

    job if they are given a choice.

    4. Time, money and effort can be wastedthrough training that is not based on

    valid present or emerging needs.

    We Need to Determine

    For Various Reasons:

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    Getting C L U ESto

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    An individual has

    A group / team has Must be met immediately

    Can be met in the future

    Call for formal training activities Call for informal training activities

    Call for on-the job instruction

    Kinds of

    Training Needs may be categorized in terms ofthose which:

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    Call for off-the-job instruction

    The company can meet best within itself The company can meet best through

    outside resource

    The individual can meet only by himself

    The individual can meet only in concert

    with others.

    Kinds of

    Training Needs may be categorized in terms ofthose which:

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    1. To find out what the present level ofperformance is.

    2. To determine why present performance is

    what it is.3. To find out who the trainees are.

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    4. To asess the organization climate or work

    environment within which the trainee

    operates.

    5. To examine the systems and procedure

    employed with a view towards identifying

    ways of working smarter instead of harder.

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    6. To establish behavioral objective.

    7. To establish guidelines and make decisions

    regarding the kind of training to be done.

    8. To involve line managers and others whosesupport and inputs are important to the

    success of your training efforts.

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    I.

    SYSTEM

    MAPPING

    COMMITMENT

    FROM TOP

    IDENTIFY

    INDICATIONS

    DESIGNINSTRUMENT

    & PROCESSING

    FOR DATA

    COLLECTION

    II.

    ISSUEIDENTIFICATION

    CONDUCT

    NEEDS

    ASSESSMENT

    ANALYZE DATA

    III.

    CLARIFICATION

    & STATEMENTOF NEED

    PRIORITIZE

    NEEDS

    DEVELOPING

    TRAINING

    GOALS AND

    OBJECTIVES

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    Behavioral

    Objective

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    A way of describing the desired results

    of a training course in terms of what the

    trainee should be able to do at the end ofthe training.

    It must be stated clearly and precisely so

    that everyone who reads it will knowexactly what the desired outcome of the

    training program is.

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    The main advantage of behavioral

    objectives is their exactness in giving

    directions to the training course.

    Clearness of goals also makes it easier

    for trainers to communicate among

    themselves and cooperate on a

    training program.

    W h y U s e

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    Behavioral objectives are action-

    oriented since they focus on what the

    trainee should be able to do after the

    training program.

    Behavioral objectives are people-

    oriented since they focus on the learner.

    W h y U s e

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    Behavioral objectives are productivty-oriented

    since they focus on performance levels and

    standards the trainee is expected to achieveafter the training program.

    Behavioral objectives are results-orientedsince they anchored on the vision, mission,

    values, goals and objectives of the

    organization.

    W h y U s e

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    B e h a v i o r a l

    O bj e c t i v e s

    W r i t i n g