Traditional Safety or Behavior-Based Safety Basics Overview
WELCOME! Doug Handy (Douglas R. Handy, CSP) (2014 Award of
Excellence recipient)
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Presentation Goal and Objectives Upon presentation completion,
you should have the ability to: Know some basics about Traditional
& Behavior Based Safety processes. Describe the Fundamentals of
Human Behavior Understand that Behavior Based Safety enhances, and
does not replace Conventional/Traditional Safety Quantify
Behavioral Risk from a Systems Perspective Identify Best
Opportunities for Behavioral Risk Reduction Understand the
importance of Feedback and how it applies to Human Behavior and
Behavioral Based Safety.
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Behavior Based Safety vs. Traditional Safety During the next
few slides please think about and ask yourself: Where is the
Traditional Safety in this process What does Traditional Safety do
in this process (We will discuss as we go along)
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Risk Iceberg
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Measurement Effectiveness Effort Incident Harm Claim Cost
Return on Investment System Variance Process Failure Risk Proactive
Reactive The Loss Cost Stream Damage Control Process Control
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System Variance Environment Capability Motivation Optimized
System What We Have - Physical What We Know - Training & Skills
What We Do - Behaviors Thorough examination &
understanding
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Traditional Safety mainly focuses on: Environment and
Capability systems Physical items Physical system and processes
Guarding, Egress, PPE, etc Key drivers are generally: OSHA &
Regulatory requirements Costs & profits Inspections &
Competitions (within) Traditional Safety Focus
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Video
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Behavior Safety Focus Behavior Safety mainly focuses on:
Motivation systems Choice and ABCs of Human Behavior Can be set to
focus on specific behaviors within methods and processes Bending at
the knees not just lifting properly, etc Using every step not just
on avoiding slips and falls, etc
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Behavioral Safety F A process that aims to create optimum
performance in behaviors known to prevent incidents by: Involving
everyone Measuring performance through observation Adjusting
systems to support the right performance Primarily delivering
reinforcing consequences when specific safe behaviors are observed
Celebrating performance improvement
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"It's not what you look at that matters, it's what you see."
Henry David Thoreau
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The ABCs of Human Behavior Antecedent Cues or signals to do
something Behavior What we can see someone do Consequence What we
get from what we do 13
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1.We get what we want 2.We avoid what we dont want 3.We get
what we dont want 4.We dont get what we want The Four Consequences
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Consequence Strength Factors The more closely the consequence
follows the behavior, the more likely it will influence repetition
Promptness - Immediacy The more likely the consequence, the more
likely it will influence repetition Probability - Certainty The
more important the consequence is perceived to be, the more likely
it will influence repetition Pertinence - Perceived Value 15 Apply
equally to reinforcement and punishment
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Consequence Forms Health / Wealth Status enhancement Tangible
Speed Effort Expended Comfort Success Work Process Approval
Acceptance Appreciation Social
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Improving Performance Removal of barriers, in the existing
system, to the performance we want Environment Discrepancies
Capability Discrepancies Engaging opportunities that accelerate
progress toward performance we want Work Process Consequences
Tangible Consequences Creating new opportunities that not just
increase the right behavior but enhance the system Social
Consequences
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Speeding 1. Need 2. Search for Options 3. Choose Action 4. Act
5. Consequences 6. Reassess Need I need to get to work on time I
can speed or I can follow the posted speed limit I decide to exceed
the posted speed limit I exceed the posted speed limit I get to
work on time! I passed others! I went fast! Its Monday morning
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I get a $200 speeding ticket in a construction zone Have to
tell spouse. Speeding 1. Need 2. Search for Options 3. Choose
Action 4. Act 5. Consequences 6. Reassess Need I need to get to
work on time I can speed or I can follow the posted speed limit I
decide to exceed the posted speed limit I exceed the posted speed
limit On Tuesday morning
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1. Need 2. Search for Options 3. Choose Action 4. Act 5.
Consequences 6. Reassess Need I decide to stop at all stop signs I
stop at all stop signs I need to get to work on time I can stop at
stop signs or not stop I get to work unharmed The next morning The
Stop Sign
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Speeding & Stopping What is the difference? 21
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Consequence is King!! Consequences determine our behaviors In
Traditional and BBS processes consequences really determine our
behaviors, habits and decisions while at work (& off the job)
In BBS process the focus consequence is the feedback provided
Individual feedback (Recognition or Accountability) Group feedback
(Recognition or Accountability)
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BREAK
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Video
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What We Need To Know To Change Performance The behavior we want
to addressThat it is stated it so that people understand itThat we
can measure performance in it accuratelyHow much performance
improvement we need to makeWhat is standing in the way of the
improvement needed
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Activity Penny Pitch Exercise
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Sample Behavior Based Observation Form (Simple) XXX Co.
Observer: ______________________________________ Date :
____________ Work Area: ____________________________________
No.BehaviorSafeAt RiskComments 1Aisle Ways Clear of Obstructions
2Wearing Safety Glasses 3Wearing Safety Shoes 4 Wearing Hardhat
when using Overhead Crane 5 Wearing Gloves during Material Handling
Notes:
______________________________________________________________
_________
_____________________________________________________________________________________________
_________________
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Sample Behavior Based Observation Feedback Form (Simple)
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IIII II IIII II III I I 10 9 9 7 1 12 3 9 9 7 2 3 2011-9-23
1:35pm Larry Peterson X Driver did a fantastic job of Carrying
package in his Powerzone Demonstrated the proper use of the
handrail while entering and exiting the Pkg car. Explained how
using the handrail reduces exposures to SFs and reduces the loads
on the Ankles, Knees, Hips and Lower Back! Driver did a fantastic
job of using Flashers Driver did a good job of selecting safe
parking areas. Demonstrated proper use of the horn while backing
and explained the benefits to reducing pedestrian type crashes.
Driver did a fantastic job of only backing when necessary. 1)
Driver did a great job of using his turn signals during the entire
observation process. 2) Demonstrated and reviewed the proper
Walking at a Brisk Pace vs. running with the driver; discussing how
the method reduces Slips, Trips and Falls and keeps the driver safe
throughout his career.
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Behavioral Safety Process... A systematic, data-driven approach
Managing peoples work activities Focuses positive reinforcement on
productive behavior Method to reach high performance Arrange
organizational systems to support safety Are contagious and often
spread to other areas of performance such as quality, productivity,
compensation, etc.
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Behavior-Based Safety is NOT A replacement for Traditional
Safety systems and approaches Some of these may always be needed A
quick fix to flawed systems A substitute safety program A safety
cop Limited to incident reduction/investigation A one time safety
project One & Done. Safety on its own with no consideration for
Quality, Production & Customer Service .