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October 05, 2018 Special Agent Carl Bocchicchio Tracking Individuals & Using The Insurance Services Office (ISO) Database Presented To The Organization Of Bar Investigators © 2018 NATIONAL INSURANCE CRIME BUREAU 2

Tracking Individuals & Using The Insurance Services Office ...barinvestigators.com/resources/Documents/Events/2018 Annual/ISO PPT (Carl).pdfq With over 100 year heritage, the NICB

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Page 1: Tracking Individuals & Using The Insurance Services Office ...barinvestigators.com/resources/Documents/Events/2018 Annual/ISO PPT (Carl).pdfq With over 100 year heritage, the NICB

October 05, 2018 Special Agent Carl Bocchicchio

Tracking Individuals & Using The Insurance Services Office (ISO) Database

Presented To The Organization Of Bar Investigators

© 2018 NATIONAL INSURANCE CRIME BUREAU 2

Page 2: Tracking Individuals & Using The Insurance Services Office ...barinvestigators.com/resources/Documents/Events/2018 Annual/ISO PPT (Carl).pdfq With over 100 year heritage, the NICB

q  With over 100 year heritage, the NICB is a crime prevention

organization assisting law enforcement in the prevention, detection, and prosecution of the financial crimes of vehicle theft, insurance fraud, and arson -- crimes estimated to cost the American public $30 billion annually.

q  The NICB which is a non – profit organization receives support from approximately 1,000 property/casualty insurance companies.

National Insurance Crime Bureau (NICB)

© 2018 NATIONAL INSURANCE CRIME BUREAU 3

§  The NICB was formed in 1992 from a merger between the National Automobile Theft Bureau (NATB) and the Insurance Crime Prevention Institute (ICPI). §  The NATB dates to the early 20th century, while the ICPI

investigated insurance fraud for approximately 20 years before joining forces with the NATB to form the present National Insurance Crime Bureau.

Page 3: Tracking Individuals & Using The Insurance Services Office ...barinvestigators.com/resources/Documents/Events/2018 Annual/ISO PPT (Carl).pdfq With over 100 year heritage, the NICB

§  In 1966 the FBI launched NCIC with the direct assistance from the National Automobile Theft Bureau (NATB)

§  In 2012 we celebrated our centennial anniversary §  Today we have 400 employees

q  Since 1971, the Insurance Services Office (ISO) has provided numerous products to assist Property/Casualty Insurers. One of these products is the All-Claims database. This database has become an invaluable tool for investigators responsible for investigating Insurance Fraud/Vehicle Theft in the United States. The ISO home office is located in Jersey City, New Jersey

ISO ClaimSearch Database

© 2018 NATIONAL INSURANCE CRIME BUREAU 6

Page 4: Tracking Individuals & Using The Insurance Services Office ...barinvestigators.com/resources/Documents/Events/2018 Annual/ISO PPT (Carl).pdfq With over 100 year heritage, the NICB

q  Comprehensive claims Db supported by about 93% of the P&C industry

q  Contains over 668.5 million claims with about 235,000 new ones added daily

q  Available to insurers; self insureds; law enforcement and state fraud bureaus

ISO ClaimSearch

© 2018 NATIONAL INSURANCE CRIME BUREAU 7

q  Vehicle Manufacturer •  Shipping and Assembly

q  Law Enforcement •  NCIC Mirror Image Record

ê  Active, Inactive and Purged •  Impound •  Export •  Inquiry via NLETS – Domestic/International •  License Plate Reader (LPR) •  Key – Locksmith

ISO Record Types-NICB Data Available Via ISO ClaimSearch

© 2018 NATIONAL INSURANCE CRIME BUREAU 8

Page 5: Tracking Individuals & Using The Insurance Services Office ...barinvestigators.com/resources/Documents/Events/2018 Annual/ISO PPT (Carl).pdfq With over 100 year heritage, the NICB

q  Insurance Company Records •  Property/Casualty •  Vehicle Theft •  Salvage •  Vehicle Estimate/Valuation •  Questionable Claims Submissions (Referrals)

q  Rental Fleet Records •  Active/Inactive/Missing

ISO Record Types-NICB Data Available Via ISO ClaimSearch

© 2018 NATIONAL INSURANCE CRIME BUREAU 9

q  International Records •  Canadian Thefts •  OCRA (Mexico) •  International Inquiries

q  NICB Vehicle Interest Records (NVR)

ISO Record Types-NICB Data Available Via ISO ClaimSearch

© 2018 NATIONAL INSURANCE CRIME BUREAU 10

Page 6: Tracking Individuals & Using The Insurance Services Office ...barinvestigators.com/resources/Documents/Events/2018 Annual/ISO PPT (Carl).pdfq With over 100 year heritage, the NICB

Accessing ISO ClaimSearch

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ISO Website- https://claimsearch.iso.com

ISO Main Menu

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Page 7: Tracking Individuals & Using The Insurance Services Office ...barinvestigators.com/resources/Documents/Events/2018 Annual/ISO PPT (Carl).pdfq With over 100 year heritage, the NICB

Claims Inquiry

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Name Search

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Page 8: Tracking Individuals & Using The Insurance Services Office ...barinvestigators.com/resources/Documents/Events/2018 Annual/ISO PPT (Carl).pdfq With over 100 year heritage, the NICB

Name Search

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Name Search

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Page 9: Tracking Individuals & Using The Insurance Services Office ...barinvestigators.com/resources/Documents/Events/2018 Annual/ISO PPT (Carl).pdfq With over 100 year heritage, the NICB

Name Search

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SSN Search

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Page 10: Tracking Individuals & Using The Insurance Services Office ...barinvestigators.com/resources/Documents/Events/2018 Annual/ISO PPT (Carl).pdfq With over 100 year heritage, the NICB

SSN Search

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SSN Search

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Page 11: Tracking Individuals & Using The Insurance Services Office ...barinvestigators.com/resources/Documents/Events/2018 Annual/ISO PPT (Carl).pdfq With over 100 year heritage, the NICB

License Plate & Driver’s License Searches

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Two Party Search

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Page 12: Tracking Individuals & Using The Insurance Services Office ...barinvestigators.com/resources/Documents/Events/2018 Annual/ISO PPT (Carl).pdfq With over 100 year heritage, the NICB

Two Party Search

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Business Name Search

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Page 13: Tracking Individuals & Using The Insurance Services Office ...barinvestigators.com/resources/Documents/Events/2018 Annual/ISO PPT (Carl).pdfq With over 100 year heritage, the NICB

Vehicle Records

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Searching by Vehicle Identification Number

Manufacturer’s Shipping & Assembly

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Page 14: Tracking Individuals & Using The Insurance Services Office ...barinvestigators.com/resources/Documents/Events/2018 Annual/ISO PPT (Carl).pdfq With over 100 year heritage, the NICB

Manufacturer’s Shipping & Assembly

© 2018 NATIONAL INSURANCE CRIME BUREAU 27

VIN Decoding

© 2018 NATIONAL INSURANCE CRIME BUREAU 28

Page 15: Tracking Individuals & Using The Insurance Services Office ...barinvestigators.com/resources/Documents/Events/2018 Annual/ISO PPT (Carl).pdfq With over 100 year heritage, the NICB

VIN Decoding

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5 G T D N1 3 6 5 6 8 107705

5GTDN136568107705

Manufacturer’s Shipping & Assembly

© 2018 NATIONAL INSURANCE CRIME BUREAU 30

Page 16: Tracking Individuals & Using The Insurance Services Office ...barinvestigators.com/resources/Documents/Events/2018 Annual/ISO PPT (Carl).pdfq With over 100 year heritage, the NICB

Manufacturer’s Shipping & Assembly

© 2018 NATIONAL INSURANCE CRIME BUREAU 31

Vehicle Theft Records

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NCIC Active Theft

Mirror Image of NCIC active theft records are entered into ISO but are not

viewable by Law Enforcement Users.

Page 17: Tracking Individuals & Using The Insurance Services Office ...barinvestigators.com/resources/Documents/Events/2018 Annual/ISO PPT (Carl).pdfq With over 100 year heritage, the NICB

Vehicle Theft Records

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Insurance Company Unrecovered Theft Claim

Vehicle Theft Records

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Insurance Company Unrecovered Theft Claim

Page 18: Tracking Individuals & Using The Insurance Services Office ...barinvestigators.com/resources/Documents/Events/2018 Annual/ISO PPT (Carl).pdfq With over 100 year heritage, the NICB

Vehicle Theft Records

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NCIC Inactive Theft

Vehicle Theft Records

© 2018 NATIONAL INSURANCE CRIME BUREAU 36

NCIC Inactive Theft

Page 19: Tracking Individuals & Using The Insurance Services Office ...barinvestigators.com/resources/Documents/Events/2018 Annual/ISO PPT (Carl).pdfq With over 100 year heritage, the NICB

Vehicle Theft Records

© 2018 NATIONAL INSURANCE CRIME BUREAU 37

NCIC Purge Record

Vehicle Theft Records

© 2018 NATIONAL INSURANCE CRIME BUREAU 38

NCIC Purge Record

Page 20: Tracking Individuals & Using The Insurance Services Office ...barinvestigators.com/resources/Documents/Events/2018 Annual/ISO PPT (Carl).pdfq With over 100 year heritage, the NICB

Verifying NCIC Purge Record

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Vehicle Salvage Record

© 2018 NATIONAL INSURANCE CRIME BUREAU 40

Page 21: Tracking Individuals & Using The Insurance Services Office ...barinvestigators.com/resources/Documents/Events/2018 Annual/ISO PPT (Carl).pdfq With over 100 year heritage, the NICB

Vehicle Export Record

© 2018 NATIONAL INSURANCE CRIME BUREAU 41

Vehicle Export Record

© 2018 NATIONAL INSURANCE CRIME BUREAU 42

Page 22: Tracking Individuals & Using The Insurance Services Office ...barinvestigators.com/resources/Documents/Events/2018 Annual/ISO PPT (Carl).pdfq With over 100 year heritage, the NICB

Rental Fleet Record

© 2018 NATIONAL INSURANCE CRIME BUREAU 43

Rental Fleet Record

© 2018 NATIONAL INSURANCE CRIME BUREAU 44

Page 23: Tracking Individuals & Using The Insurance Services Office ...barinvestigators.com/resources/Documents/Events/2018 Annual/ISO PPT (Carl).pdfq With over 100 year heritage, the NICB

Law Enforcement Impound Record

© 2018 NATIONAL INSURANCE CRIME BUREAU 45

Law Enforcement Impound Record

© 2018 NATIONAL INSURANCE CRIME BUREAU 46

Page 24: Tracking Individuals & Using The Insurance Services Office ...barinvestigators.com/resources/Documents/Events/2018 Annual/ISO PPT (Carl).pdfq With over 100 year heritage, the NICB

License Plate Reader (LPR) Record

© 2018 NATIONAL INSURANCE CRIME BUREAU 47

Key Code Request Record

© 2018 NATIONAL INSURANCE CRIME BUREAU 48

Page 25: Tracking Individuals & Using The Insurance Services Office ...barinvestigators.com/resources/Documents/Events/2018 Annual/ISO PPT (Carl).pdfq With over 100 year heritage, the NICB

q  NICB began receiving information in January 2008 q  Information received from select group of locksmiths and vehicle

manufacturers authorized to obtain secure information q  14 manufacturers participating q  2.2 million transactions received in 2015

•  Locksmiths and Dealer Service Centers

q  791 Active NCIC thefts from 0-7 days after a key request •  57% had keys made at service centers •  43% had keys requested by a locksmith •  Leads sent to Agents to engage law enforcement assistance.

National Automotive Service Task Force (NASTF)

© 2018 NATIONAL INSURANCE CRIME BUREAU 49

NICB Watercraft Data

© 2018 NATIONAL INSURANCE CRIME BUREAU 50

Hull Identification Number

Page 26: Tracking Individuals & Using The Insurance Services Office ...barinvestigators.com/resources/Documents/Events/2018 Annual/ISO PPT (Carl).pdfq With over 100 year heritage, the NICB

Manufacturer’s Shipping & Assembly

© 2018 NATIONAL INSURANCE CRIME BUREAU 51

Manufacturer’s Shipping & Assembly

© 2018 NATIONAL INSURANCE CRIME BUREAU 52

Page 27: Tracking Individuals & Using The Insurance Services Office ...barinvestigators.com/resources/Documents/Events/2018 Annual/ISO PPT (Carl).pdfq With over 100 year heritage, the NICB

Manufacturer’s Shipping & Assembly

© 2018 NATIONAL INSURANCE CRIME BUREAU 53

Partial VIN Search

© 2018 NATIONAL INSURANCE CRIME BUREAU 54

1A345678

Page 28: Tracking Individuals & Using The Insurance Services Office ...barinvestigators.com/resources/Documents/Events/2018 Annual/ISO PPT (Carl).pdfq With over 100 year heritage, the NICB

q  The Component Search section of Claims Inquiry has been reorganized to improve the process of searching by component ID

q  The Component Type field will allow you to choose a general component category to search by. You will also have the option to specify a single component that falls under this component type in the Component Sub-Type field

Component Parts Search

© 2018 NATIONAL INSURANCE CRIME BUREAU 55

q  Enter the component ID, component type, and (optionally) the component sub-type. You can also keep the Component Sub-Type field at its default All

Component Parts Search

© 2018 NATIONAL INSURANCE CRIME BUREAU 56

Page 29: Tracking Individuals & Using The Insurance Services Office ...barinvestigators.com/resources/Documents/Events/2018 Annual/ISO PPT (Carl).pdfq With over 100 year heritage, the NICB

Component Parts Search

© 2018 NATIONAL INSURANCE CRIME BUREAU 57

q  You may also utilize a wildcard search for the component ID. You must use at least 3 characters followed by an asterisk *

q  A wildcard search allows you to retrieve a specific set of results. For example, search for M069* type: chassis/frame

Component Wildcard Search

© 2018 NATIONAL INSURANCE CRIME BUREAU 58

Page 30: Tracking Individuals & Using The Insurance Services Office ...barinvestigators.com/resources/Documents/Events/2018 Annual/ISO PPT (Carl).pdfq With over 100 year heritage, the NICB

Secondary Vehicle Identification Number (SVIN)

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SVIN for Watercraft

© 2018 NATIONAL INSURANCE CRIME BUREAU 60

Page 31: Tracking Individuals & Using The Insurance Services Office ...barinvestigators.com/resources/Documents/Events/2018 Annual/ISO PPT (Carl).pdfq With over 100 year heritage, the NICB

CargoNet

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Special Agent Carl Bocchicchio

National Insurance Crime Bureau (404) 831-1112

[email protected]

© 2018 NATIONAL INSURANCE CRIME BUREAU

Thank You! Any Questions?