TRABAJON DE JOSY

8/8/2019 TRABAJON DE JOSY

1/51

SUBSCRIPTION LETTER BLOKED STYLE. OPEN PUNCTUATION

15 Av. 10-48, zona 20

Guatemala, Guatemala

July 2, 2011

THE SUNSET HERALD

P.O.B. 501

Miami, Fla. 33703

U.S.A.

ATTENTION TO: INTERNATIONAL DEPT.

Gentlemen

I am enclosing a Money Order in the amount of $40 to pay for a subscription to

your daily newspaper The Sunset Herald" for one year, beginning with the issue of

July 15 of the present year.

Please send the receipt to my address but I would like to receive the newspaper at

the school since my students have manifested me their desire to read and

comment the interesting reports you publish in the Herald.

The address is:

National Secretarial School

10 calle 12-00, Zona 1

Guatemala, Guatemala 01001

Thanking you for your prompt attention,

very truly yours

Maria Tan

ENC. Money Order for $40


2/51

LETTER OF SUBSCRIPTION SEMI-BLOKED STYLE. OPEN PUNCTUATION

47 North Salem

Winston Salem, N.C. 29730

July 14, 2011

Business Report Printing

P.O.B. 978

Portland, Oregon 02180

Gentlemen:

SUBJECT: Two Years Subscription

I would like to subscribe myself for two years to your monthly magazine The

Art of Writing Letters, beginning with the August issue.

Please mail this magazine in an envelope because I am interested in the

pictures it contains and I do not want them to be damaged since I need them for

my professional activities.

A Postal Money Order for $50.00 is enclosed. Please send the magazine to

the address shown in the heading.

Sincerely yours

Donna Dreye

ENC. One Postal Money Order


3/51

RECEIPT

The Sunset Herald RECEIPT No. 0016 US$_____40.00______

Received from_____________Maria Jan_____________________________________________

The amount of___________Forty Dollars____________________________________________

For _____Subscription to The Uunset Herald, paid with Money Order No. 4917B2011_______

________Global Bank____________________________________________________________

__Miami___July 10, 2011 ___ ______James Royal_______

City Date James B. Royal

Sales Manager


4/51

DIALOGUE

Mr. James: Ms. Dandrut, please call Mr. Roges from the Nelson Company.

Ms. Dandruf: Yes Mr. James. (Ms. Dandruf contacts Mr. Roges)

Ms. Dandruf: Mr. James, Mr. Rogers is on line one.

Mr. James: Thank you Ms. Dandruf. Hello Mr. Roges, this is just to ask you

it you would accept a purchase order to be paid in two

payments.

Mr. Roges: Of course Mr. James. Do not hesitate in sending it at your

convenience. I will take care of it as soon as I can.

Mr. James: Thank you very much. I knew you would approve it.


5/51

ORDER LETTERSEMI-BLOKED STYLE. STANDARD PUNCTUATION.

GRAND PUBLISHING COMPANYMONSERRAT SHOPPING CENTER

P.O. Box 222, Guatemala City, Guatemala

August 3, 2012

The Nelson CompanyTower Parkway Bldg.New Heaven, Connecticut 06441U.S.A.

Gentlemen

We urgently need the following items to have in stock to satisfy our

customers.

4 dozen Peliqan Typewriter Ribbon.13 m . 1/2 inch width and10m. 11 yards length

10 dozen Black Ink Cartridge for Bubble Jet printer.Models 770, 850H, 880C

10 dozen 25 packs of 10 CD-RW Rewritable, TechBrand,700M /80 Minutes

3 dozen Chase Pens. Assorted colors.

We are enclosing a check for $350.50 to cover 50% of the cost of the

merchandise and shipping charges.

We will appreciate your prompt service.

Very truly yours

Edward JamesPurchasing Department

ENC. a check for $350.50

Grand Publishing Company - PBX: (502) 584-2140 Fax:(502) 584-2150 - e-mail: [email protected]


6/51

DIALOGUE

Ms. Stevens: Mr. Jansen, we at our school have inkjet printers and would

like to know whether you would accept them as part of the

payments of a purchase order for IBIM equipment that we

would like to buy from your company.

Mr. Jansen: Before giving you my answer let me discuss the matter with my

colleagues.

Ms. Stevens: When do you think l could have the answer?.

Mr. Jansen: In two days.


7/51

ORDER LETTERMODERN SECRETARIAL SCHOOL

720 Elgin AvenueGuatemala City, Guatemala

August 5, 2010

Jones Stationery Supply14 Evergreen CircleFayetteville, Ark 72701U.S.A.

ATTENTION TO: PUBLISHING DEPT.

Gentlemen:

I am interested to change my inkjet printing equipment for the new line of laser

IBIM printers that appeared in the last issue of your catalog.

I understand a free demonstration on the use and maintenance of the equipment is

given when placing an order; so I will appreciate all the information concerning this

matter.

Please send me by sea freight COD ten units with the corresponding invoice

according to the prices and discounts shown in the catalog.

I will appreciate if you send me an e-mail informing me of the bill of lading number

in order to track the shipment.

Sincerely yours,Marcia StevensPrincipal

p.c.

Moder Secretarial School Telefax: (502) 253-8889

e-mail: [email protected]


8/51

CARDER ACKNOWLEDGING AN ORDER


9/51

DIALOGUE

Telephone conversation

Mr. Grant: Mr. James, I knew you would like to purchase the Chase Pen. I am

sure you will be very pleased with this product.

Mr. James: Yes Mr. Grant. I know the Chase Pen has been improved which will

be of benefit to our work.

Mr. Grant: I am glad to hear that. Next year I would expect to receive ia new

purchase order for this item from you.

Mr. James: l guarantee it.


10/51

ACKNOWLEDGMENT LETTER

THE NELSON COMPANY

TOWER PARKWAY BLDG

NEW HEAVEN, CONECTICUT 06441

August 11, 2012

Mrs. Edward James

Purchasing Department

P. O. B. 222

Guatemala City, Guatemala

Dear Mr. James

Subject: Order No. 240

Thank you for your order received this morning for three dozen of

Chase Pens. The pen is available in two models; the school model at

$ 5.50 each pen and the executive model with a golden band on the cap 5 at

$15.25 the unit.

I shall appreciate it if you will let me know on the enclosed card which model

you prefer. After I receive the card, I will ship promptly the model you have chosen.

I hope that you will pardon this slight delay in filling your order, but I want to

be sure that you get the pens you like.

Yours Very Truly,

Robert Grant

Sales Manager

The Nelson Company - Sales Department:Tel. (427) 589-6951 ext. 2230 - Fax: (427) - 589-6950

Web site: http://www.nelsonconh.com- e-mall: [email protected]


11/51

DIALOGUE

Ms. Stevens and Mr. Taylor talk on the phone.

Ms. Stevens: Mr. Taylor, I received your letter and let me tell you that I was

assured that you distribute IBIM equipment.

Mr. Taylor: l'm sorry Mr. Stevens but you were probably misinformedabout that. It has been just two months since we stopped thedistribution of this line.

Ms. Stevens: I understand.

Mr. Taylor: As I stated it in my letter we would like to know whether youdecide to purchase some other equipment from our company.

Ms. Stevens: Thank you, lll get back to you on that.


12/51

ACKNOWLEDGMENT LETTER (REFUSAL)JONES STATIONERY SUPPLY14 Evergreen CircleFayetteville, Ar. 72701

August 12, 2010

Mrs. Marcia Stevens, PrincipalModern Secretarial School780 Elgin AvenueGuatemala City Guatemala

Dear Mrs. Stevens:

Thank you for your recent order for the IBIM laser printers.

We are sorry to inform you that we are not the distributors of that line anymore therefore we will not be able to fulfill the order you have placed with us.

With our compliments we are sending you a small supply of the publicationTelephone Communication Techniques" which we are sure will be of particularinterest to the students of your institution.

If you would like to order some other office equipment from our company weare definitely interested in serving you.

Yours truly,Donald Taylor

Assistant Manager

Customer Service: (361) - 543-7525 - Fax: (361) - 543-5490e-mail: [email protected]


13/51

INVOICETHE NELSON COMPANYTOWER PARKWAY BLDG

NEW HEAVEN, CONNECTICUT 06441U.S.A.

August 19, 2012

Invoice No. 432

Mr. Edward JamesP.O. Box 222Guatemala City, Guatemala

CAT. No. QUANTITY DESCRIPTION UNIT PRICE AMOUNT

RM-0289

GK-1022

RS-0431

EQ-0098

4 DOZEN

10 DOZEN

10 DOZEN

36 UNITS

Peliqan Typewriter Ribbon.13 mm. 1/2 inch width and10m. 11 yards length

Black Ink Cartridge forBubble Jet printer.Models 770, 850H, 880C

25 packs of 10 CD-RWRewritable TechBrand,700MB/80 minutes

Chase Pens. Assorted colors.Executive model

Shipping charges

Insurance charges

TOTAL

$.5.00

$.10.75

$.17.25

$.10.00

$.20.00

$.107.50

$.172.50

$.360.00

$.25.00

$.30.00

$.715.00

I When making remittances please refer to the Invoice NumberHave any questions? Send us an e-mail at [email protected]


14/51

STATEMENT OF ACCOUNTJONES STATIONERY SUPPLY STATEMENT OF ACCOUNT14 Evergreen Circle Month: August 2010Fayetteville, Ar. 72701

September 6, 2010

Mr. William BeckerRD. 57Waverly, N.Y. 14892

DATE DESCRIPTION CHARGES CREDITS BALANCEAug.1,2010

Aug.7,2010

Aug.11,2010

Aug.18,2010

Aug.22,2010

Aug.28,2010

Aug.31,2010

Balance Brought Forward

Our Invoice No. 189

Your purchase

Credit memorandum No. 49

Your order

Payment on Account

Amount due to date

$.431.70

$.215.85

$.615.00

$.116.00

$.125.00

$.125.00

$.556.70

$.772.55

$.656.55

$.1,271.55

$.1,146.55

$.1,146.55


15/51

STATEMENT OF ACCOUNTBANK OF COMMERCE

1900 East StreetIndiana, PA 1 7705.

STATEMENT OF ACCOUNTMonth: September 2012Account Number093082

Mr. Joseph Brown325 Main StreetIndiana, PA 17705

DATE CHECKS ANDDEBITS

DEPOSITS ANDCREDITS

BALANCE

09-01-2012

09-07-2012

09-15-2012

09-20-2012

09-22-2012

09-30-2012

09-30-2012

No. 886040 - $ 120.00

No. 886041 - $ 45.50

No. 886042 - $ 200.00

Balance forward

$ 500.00

Interest payment -$20.00

Your balance

$. 635.50

$. 515.50

$. 1015.50

$. 970.00

$. 770.00

$. 790.00

$. 790.00


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19/51

COLLECTION LETTERHARRISBURG

FOOD COMPANY720 grant street

Richmond, California 94805

September 2, 2014

Mrs. Alice Harris325 Grand RoadBerkley, California 94579

Dear Mrs. Harris:

Subject: Account Reminder

Enclosed you will End your statement of account dated July 31, 2014showing a total net balance in the amount of $200.50.

In an effort to cooperate with you, we have asked our Credit Department torelease, for immediate shipment, all your outstanding orders. Therefore, I wouldlike to request your cooperation by forwarding us a check in the amount of $200.50which will settle your account, thus avoiding any further problems in the processingof your future orders.

If we can be of any assistance, please do not hesitate to let us know.

Very truly yours,Rose ArnoldCredit Manager

Harrisburg Food Company-Telephone: (314)-437-2190 - Fax: (314)-437-2198


20/51

COLLECTION LETTEROXFORD MACHINERY FACTORY

21 SOUTH WEST AV NUEAMSTERDAM, NEW YORK 12010

September 4, 2010

Mr. Alfred Curry2714 Sunshine RoadWashington D.C. 20521

Dear Mr. Curry:

Your account is now long overdue. We have been expecting a remittance from youfor some time, and you will admit that we have been patient. We so like toaccommodate our customers whenever possible.

We are preparing a list of our preferred customers and are planning to submit it tothe printer next month, but we shall be forced to omit your name unless we have aremittance from you by the end of this month.

If your check is already in the mail, please disregard this letter.

Cordially yours,Edward JonesCredit Manager

Oxford Machinery Factory e-mail: [email protected]: (564) 618-7158 Fax: (564) 618-7162

DIALOGUEMr. Curry calls Mr. Jones on the telephone

Mr. Curry: Mr. Jones, l just received your collection letter dated on September4th. It really is embarrassing for me to inform you that we will not beable to pay by now the balance overdue with your company.

Mr. Jones: I am very sorry to hear that Mr. Curry.

Mr. Curry: I am too, but as you know we have had financial problems. I hope youunderstand and ask you to give us some more time to comply withour obligation, since in the past we have been always on time with thepayments.

Mr. Jones: Let us hope that you will be able to overcome those problems verysoon so that we can make business with you again. We trust you andhope to have your payment as soon as you overcome your problems.


21/51

DIALOGUE

Mr. Arnold and Ms. Harris talk over the phone.

Mr. Arnold: Did you receive my letter of September 2?

Ms. Harris: Yes, and believe me, l wasnt sure about my debt amount. Iappreciate your reminder and kindness in releasing my outstandingorders. A check is on the mail to cancel the pending payment.

Mr. Arnold: lm glad to hear that. It is always a pleasure to work with you.

Ms. Harris: Thank you again.


22/51

REMITTANCE LETTERSEMI-BLOCKED STYLE. STANDAR PUNCTUATION

325 Grand RoadBerkley, Cal. 94579September 9, 2014

Mrs. Rose Arnold, Credit Manager720 Grant StreetRichmond, Cal. 94805

Dear Mrs. Arnold:

I am terribly sorry because I have not paid.my bill for $200.50, but I was not sureabout the amount I owed you. I was expecting my statement of account to knowthe exact amount I had pending of payment.

I am enclosing a check in the amount of $100.50 and will send another one for therest of the debt by the end of the month to settle my account.Please excuse this oversight and I will take steps to see that my bills are paid ontime in the future.

Very Cordially yours,Alice Harris

Enc. one check for $100.50


23/51

REMITTANCE LETTER

2714 Sunshine RoadWashington, D.C. 20521

September 26, 2010

Mrs. Edward Jones, Credit Manager21 South West Avenue

Amsterdam, New York 12010

Dear Mr. Jones:

I regret very much that it was necessary for you to write me about my past-dueaccount. I apologize for not having answered your letter before, but I was out of thecity in a business trip trying to solve financial problems. I didn't learn about yourcollection letter until now, when I returned to my office and read all thecorrespondence received during my absence.

I spoke with you over the phone a few days ago and I am very thankful for yourpatience and comprehension on this issue. I am enclosing a check on the NEWYORK BANK FOR THREE HUNDRED DOLLARS to pay for the total debt I havewith you.

Very sincerely yours,Alfred Curry

ENC. Check No. 987 for $300.


24/51

CLAIM LETTER

PHIL SMITH BOOK STORE80 MAIN STREET

BUFFALO, N.Y. 14227

September 17, 2011

Lincoln Bookstore17 Stonehill Drive pBoston, Mass. 02180

Attention to: Mr. Ronald Jones

Gentlemen;

In our letter dated August 31 we placed an order for 20 copies of your most recentencyclopedia The Life in Space".

We received the shipment and sent you the check for the total amount of yourinvoice. However while unpacking we realized that the order was incomplete,instead of the 20 copies there were only 18 and also some of them were torn up.

We look forward to the visit of your representative or news from you telling us whatyou will do about our claim.

Yours truly,Benton RogersManager


25/51

CLAIM LETTERFULL BLOCKED STYLE. OPEN PUNCTUATION

234 Banne Ave.

El Paso, Texas 79904September 18, 2011

Regents Agency138 Flager St.Chicago III, 79582

Attention to: Claim Dept.

Gentlemen:

On September 15 I received your bill for $75.25 for my last order for a silk bluedress sent to me two weeks ago.

Apparently some mistake has been made in charging me the complete price as Imade a down payment of $25; therefore my bill should be for only$50.25 according to the invoice I have.

Kindly give this letter your prompt attention and look over my credits to have theright statement.

Sincerely yours,Mary Anne Wagner


26/51

DIALOGUE

Between a Storekeeper and a General Manager

The Storekeeper: Mr. Manager, l just received five boxes containing

merchandise that we didnt order.

The General Manager: Where those boxes came from?

The Storekeeper: From Moon City and it is the first time that something isreceived from there. Do you want me to return the boxesto the sender?

The General Manager: Yes, please.

LETTER NOTIFYING THE RETURN OF MERCHANDISE

March 15, 2011

Mr. Henry ZulayMoon CityBelmont, MA 04895

Dear Mr. Zulay,

This is to inform you that recently we received the following merchandise from yourcompany,

50 multipliers 100T25 reproduction sets XM40 transparent panels 4x4mts.

This merchandise was ver ordered by us, and I presume that it was ipp)to ourcompany by mistake. Unfortunately we are not interested in this merchandise.Therefore we are returning it to you. Fortunately the shipping company has beenwilling to transport the merchandise on the COD basis which has made theoperation easy. The arrangement includes insurance coverage to be paid by you.

Please acknowledge receipt of the shipment.

Very truly yours,

Eugene CollinsStorekeeper


27/51

DIALOGUE

Mr. Jones: Please, accept our apologies for the mistake made in the shipment ofthe material you ordered.

Mr. Rogers: Although it is nothing very serious, it is important for us to receive ourorder complete.

Mr. Jones: I agree with you and l will see that in the future this mistake is notrepeated.

Mr. Rogers: l appreciate your interest in this matter.

Mr. Jones: We already made the arrangements to complete your order andrepleace the damaged books.

Mr. Rogers: l am glad to hear that. Thanks for your concern.


28/51

ADJUSTMENT LETTER(Valid complaint)

LINCOLN BOOKSTORE17 Stonehill Drive

Boston, Massachusetts 02180

September 24, 2011

Mr. Benton Rogers, Manager80 main StreetBuffalo, New York 14227

Dear Mr. Rogers:

Subject: Visit of Mr. John Wiston

We received your letter dated September 17 in which we learned with regret thatyour order was incomplete and some of the books were torn up.

We are very sorry and want to apologize for the mistake made. Our ShippingDepartment has been completely reorganized and the employee who was incharge of your order did not finish filling it. The new staff did notorealized that theorder was not complete and delivered it.

We want to inform you that our representative, Mr. John Wiston, will be glad to visityour bookstore next Tuesday, September 30 to give a solution to this problem.

Cordially yours,

LINCOLN BOOKSTOREMartin KnoxSales Manager

Lincoln Bookstores-Phone: (617)-987-5497-Fax: (617)-987-5499-e-mail:[email protected]


29/51

ADJUSTMENT LETTER(Valid complaint)

Full blocked style. Standard punctuation

REGENTS AGENCY138 Flager StreetCHICAGO, ILLINOIS 79552

September 24, 2011

Miss Mary Anne Wagner234 West Banne AvenueEl Paso, Texas

Dear Miss Wagner:

In answer to your letter about your bill for $ 75.25 instead of $50.25, we havecarefully reviewed our credit records to seek for the right amount.

You have indeed made a down payment of $25 for the dress, but at a later dateyou ordered a pair of leather shoes for $25.

We regret very much that we did not show this on our statement sent to you, and ofcourse the amount due was different.

We trust that you will be satisfied with this explanation, and let 5 me tell you that itwill always be a pleasure to serve you in your further orders.

Truly yours,Margaret Cleveland

Accounting Department


30/51

DIALOGUE

Ms. Wagner: Thank you very much for your explanation.

Ms. Cleveland: l see that you are satisfied with the clarification presented in

my letter.

Ms. Wagner: Yes, and l remembered my request for the shoes.

Ms. Cleveland: lt will be a pleasure to receive new orders from you.


31/51

SALES LETTERCIRCULAR

GUAT TRAVEL AGENCY79 CENTRAL AVENUE

GLENDSIDE, PHILADELPHIA 19144

March 29, 2012

Dear Traveler:

The great European Winter is almost at your door, the miracle of the Old Continentis now in your hands, your dream of visiting: Spain, France, Germany, Italy andHolland can come true if you join our 40-day trip.

The GUAT Travel Agency offers you for a limited time, the 40-day tour to themost important cities of Europe, visiting the great museums, the gorgeous markets,the attractive places and historic buildings. All these things will be enjoyable for youat the reduced price of $1,500 including airplane ticket and your transportationfrom one city to another.

We will leave from Philadelphia for our winter trip on November 17. If you wantmore information on this wonderful tour, a telephone call, an e-mail or a personalvisit will give you all the additional details. You may also visit our web site for morewonderful tours!

Cordially yours,Sue LivingstonPublicity Manager


32/51

DIALOGUE

Mr. Lewis: (By phone) Hello Mr. Lavy I would like to know whether your companyhas cancelled the advertisement on new products since for a longtime I have not received the circulars you used to send in this regard.

Mr. Lavy: You are right Mr. Lewis we indeed have cancelled such proceduredue to its high costs.

Mr. Lewis: Does that mean that you will release no information on new products?

Mr. Lavy: Not necessarily. We will let you have that information by regular letterdepending on the nature of the new acquisitions. For that purpose wehave already in our tiles the activities developed by your companyand its requirements.


33/51

LETTER OFFERING A NEW PRODUCTO

MACHINERY INCURPORATED589 Beacon Blud., N.lll.San llntonio, Til 92569

May 4, 2012

Mr. Lukas Lewis75 Pinetree St.Carmel, CA 04586

Dear Mr. Lewis:

This is to inform you that recently we received a shipment of new equipment thatcould be of interest to you. It is the K Perforator, which is now available in ourstore. Since you are in our roll of privileged customers, we are presenting an offerof this equipment to you at a very special price, US$55O per unit. As you can seethe price is not very high compared with the advantage of the machine, describedin the enclosed brochure.

If you decide to buy it, have in mind that you can also enjoy our plan to pay it ininstallments with a very low surcharge.

On the other hand if you are interested, we can arrange for a demonstration onhow this machine operates.

Very truly yours,Thoms LavySales Manager

Enclousure

Machinery incorporated - Telefax: (987]-582-5457 - email: [email protected]


34/51

DIALOGUE

Mr. Frozen: Mr. Keats, the Board of Directors has decided to revise thecompanys price list as of June 1st.

Mr. Keats: lt was about time since the costs of operation have increased

considerably.Mr. Frozen: Yes, we were concerned about this issue and were waiting for theEast financial report to make the final decision.

Mr. Keats: Well, in that case we will prepare at circular letter to be sent to ourcustomers for them to know that very soon they will have in theirhands a revised price list.

LETTER ANNOUNCING A REVISION IN PRICE LIST

Office Supplies903 Brandon St.

Savannah, GA 02598May 15, 2012

Dear Customer:

During the past three years we have been receiving your purchase orders and ifyou have noticed it, no changes have been operated in the prices for themerchandise you have bought from us.

We are sure that you are aware that nowadays the costs of operation of anycompany have increased signihcantly which makes it necessary to revise any pricecatalogue or list.

In a recent meeting of the Board of Directors of this company, it was decided thatthe policy on prices must be revised. Therefore it is anticipated that a new price listwill be published as of June 1st reflecting increase in the prices of some products.Of course, whenever it is possible we will continue with our policy of discounts andspecial prices.

We invite you to visit our web site http://www.offsup.com where you will find thenew price list and a comprehensive catalog of all our products.

We look forward to continue our business relationship with you.

Sincerely,Daniel KeatsGeneral Manager

Office Supplies - http://www.oifsup.ccm - e-mail: [email protected]: (532) - 754-8120 - Fax: (542) - 754-9025


35/51

DIALOGUEBETWEEN THE CHIEF ENGINEER AND A GENERAL MANAGER

The Chief Engineer: We are taking care of the final details to have the newinstallations of the Company finished.

The General Manager: lt seems to me that the premises have been designedadequately.They will undoubtedly satisfy our customers.

The Chief Engineer: l am sure about that. We have introduce innovationsusing the most advanced technology.

The General Manager: For the future we have to keep it in mind that technologydoes not stop and that we have to keep an eye on newdevelopments.

LETTER OF INVITATIONELECTRONICS CITY4th avenue No. 234, N. E.Magic City, Paradise State 30005

April 23, 2012

Dear Customer,

It is a pleasure to announce you the opening of our new installations. We invite youcordially to visit us. The company is located now at the following address:

4th. Avenue No. 234, N.E.Magic City, Paradise State 30005

We will be very glad to show you our new facilities. In this regard the company isvery grateful for the suggestions received from our customers, to include detailsthat will facilitate the attention to the public and to carry out the operations moreeficiently.

So, our company possesses now a new image with an improved and morepleasant environment that we are sure will make you feel as at home.

We are happy to share with you this achievement and hope you will visit us soon.

Sincerely,Peter LopezStore Manager

Electronic City-Phone(304)987-5437-Fax(304)987-5490e-mail: [email protected]


36/51


37/51

WE ARE HIRING AN

EXECUTIVE ASSISTANT

The Best company, one of Cambridges largest and fastest growing companies, is

seeking a full-time Executive Assistant for our Corporate office. Duties include butare not limited to, phone attention, generating reports, word processing, schedulingand event planning. This position is part of an Executive Assistant team, supportingseveral executives.

Must have experience with word processing, spreadsheet and e-mail. The rightcandidate would possess excellent interpersonal skills and have the ability tohandle personal and confidential information. Must be flexible, well organized,detailoriented and be able to multi-task.

Work hours for this position are 8:0Oam to 5:0Opm (we will consider otherschedules), Monday through Friday. We offer a very competitive salary, accordingto experience and a generous benefits package, including medical, dental,prescription, retirement fund, vacation time and more.

All interested candidates should send a resume to:[email protected]


38/51

DIALOGUE

Jane: Hi Tod! I was wondering if you are still looking for a new job.

Tod: Yes Jane, the reason is that even though l cannot complain aboutthe company l am working for, l dont see a possibility of getting apromotion.

Jane: Well, in that case, let me tell you that this morning l read in TheContinental Herald that an insurance company is looking for anaccountant and l thought of you.

Tod: Was this ad in todays news paper?

Jane: Yes, it appeared in the classifieds section. l think you meet therequirements specified in the ad. Besides, the perspectives lookfine.

Tod: Thank you Jane for thinking about me. lll get the paper to find outwhat l have to do to apply for this position.

Jane: You are welcome Tod! l hope this is what you are looking for.


39/51

LETTER OF APPLICATION5023 Knox Avenue I

Augusta, Georgia 30904October 1st, 2011.

Capital Insurance CompanyP.O.B. 508

Augusta, Georgia 30904

Subject: Accountant position

Gentlemen:

An advertisement in the current issue of the Continental Herald states you areseeking for a general accountant for a commercial enterprise.

In my present position as assistant accountant of Petroil Company, I help tosupervise and coordinate the work assignment to 15 persons in our AccountingDepartment; in addition I relief the General Accountant, my supervisor, of routineofice duties.

My experience in accounting procedures has been varied as you can see from theenclosed resume.

My degree as Public Accountant, plus a semester of graduate studies in the sameHeld have given me the skills to full a position as the one that you are offering.

May I have an interview? You may write me, or call me either at it my home after6:30 p.m. or at the ofice between 8:30 and 5 p.m.

Thanking for your kind attention,

Yours very sincerely,Tod Koontz

enc. Resume


40/51

LETTER OF APPLICATION

4590 Richmond Blvd.Abiline, Texas 47445October 8, 2011.

Texas Star News pP.O.B. 397 Houston, Texas

Gentlemen:

In yesterdays newspaper I read your advertisement asking for a Bilingual,Spanish-English, Secretary.

I am twenty-Hve years old, graduated as a Bilingual Secretary from Parkhill Schoolin 2004. I have worked at the Bluestone Company in El Paso, Texas for threeyears, and now I am working at The Green Gardens Insurance Company.

My speed in Shorthand is 90 words per minute, and in typing 80 words per minute.As the secretary to the manager, I have had experience in translating from Englishto Spanish and vice versa, as well as performing all the clerical work.

I am enclosing curriculum vitae for your knowledge. Any reference or additionalinformation you may need I will be glad to furnish it to you.

Could you grant me an interview at any date and time you consider convenient?

Yours cordially yours,

Sue Maler

enc. Curriculum Vitae


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43/51

REFERENCE LETTER

Guatemala, October 9, 2011

TO WHOM IT MAY CONCERN

Ms. Lesbia Gmez is interested in a position in sales promotion or advertisingwork. He has had several years of practical experience, and in my opinion there isno question that he will be very loyal to the Erm that may make use of his services.

He has completed a fruitful year acting as a public-relations agent for a well-knownelectric-clock company in this city.

I give him my approval and recommendation Hithout reserve.

Sincerely,Maribel MndezLicenciada


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REFERENCE LETTERClosed punctuation

THE GREEN GARDENSINSURANCE COMPANY

October 10, 2011

PAN AM Insurance Co.123 Hope St.Grand Rapids, Mich. 48103

Gentlemen:

As manage: of the Green Gardens Insurance Company, and boss to Miss SueMaler, I am pleased to tell you that I know Miss Maler since she has been workingfor our company for two years and six months. She is a very efdcient secretary andan excellent person; as a secretary to the manager she has been doing a great job.

Our company is sorry for having her go, but let us assure you that your companywill make a great acquisition by hiring her.

Sincerely,Wayne ThompsonManager

.The Green Gardens Insurance Company-1234 Sheridan Street, El Paso, Texas

79940 PBX: (426)-517-4357-Fax(426)-517-4385-email: [email protected]


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DIALOGUE

Mr. Richards: Mr. Thompson, will you please confirm a detail concerning yourreference letter on Ms. Maler?

Mr. Thompson: With much pleasure.

Mr. Richards: Is she a sociable person?

Mr. Thompson: Yes, and possesses excellent human relations.

Mr. Richards: Thank you Mr. Thompson for your cooperation.

Mr. Thompson: No problem, I hope Ms. Maler gets the position shes applyingfor.


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LETTER APPLYING FOR CREDITP.O.B. 999

Guatemala City, GuatemalaOctober 5, 2010

National Gas Station540 Roosevelt Blvd.Guatemala, Guatemala

Gentlemen:

I would like to apply for credit with your firm. For about six months I have beenbuying from you on a cash basis. I find this inconvenient because of the additionaltime it involves; therefore I would like to arrange to pay you on a monthly basis.

I have used this system for a long time with the following firms that could supplyyou the necessary information and references about my solvency with them.

Grand Supermarket Golden DrugstoreNorth Shopping Center 310 Roosevelt Blvd.

Metropol BankThe Tower Bldg.Central Zone

If you wish any further references to consider my request, I shall be glad to furnishthem to you.

Sincerely yours,Steven Livingston


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DIALOGUE

Mr. Livingston: Mr. Manager, as of today, l have not received your answer tomy application for credit. ls there anything ANLOIJQ with it?

Mr. Manager: No Mr. Livingston. We have not been able to answer yourapplication due to the tact that during the last three months wehave received quite a number of applications similar to yoursand it takes time to examine them.

Mr. Livingston: I understand that but, would it be possible that you examinemine with some priority?

Mr. Manager: We will do our best. I assure you that we will notify you of ourdecision as soon as we can.

LETTER APPROVING CREDITNATIONAL GAS STATION

540 Roosevelt Boulevard Zona 7Guatemala City, Guatemala

October 29, 2010

Mr. Steven LivingstonP.O.B. 999Guatemala, Guatemala

Dear Mr. Livingston:

Subject: Application for credit

In response to your letter dated October 5, we are very pleased to inform you thatyour application for credit at our gas station has been approved.

The information we have received from the companies you included as referenceswas so favorable that we are proud to count you among our customers.

Looking forward to serve you.

Cordially yours,Charles GrayManager

National Gas StationCustomer Service Phone: (582)-1591-1858-Fax: (582)-1581-18

e-maiI:[email protected]


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LETTER REFUSING APPLICATION FOR CREDITNATIONAL GAS STATION

540 Roosevelt Boulevard Zona 7Guatemala City, Guatemala

October 29, 2010

Mr. Steven LivingstonP.O.B. 999Guatemala, Guatemala

Dear Mr. Livingston:

We are very sorry to inform you that for the moment we are not approving creditaccounts due to the fact that we are bringing to a close a series of operations.

Your request has been included in the list of matters pending of resolution. As soonas we have the opportunity, your request will be given every consideration.

In the meantime, please come by our station, we will be very happy to serve you.

Yours truly,

Charles GrayManager

National Gas StationCustomer Service Phone: (582)-1591-1858-Fax: (582)-1581-18

e-maiI:[email protected]


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DIALOGUE

Mr. Gray: This is the manager of National Gas Station calling Mr. Livingston toconfirm the contents of a letter l sent him refusing his application forcredit.

Mr. Johnson: Mr. Livingston is not in right now and let me tell you that l know he isnot interested in that application any more.

Mr. Gray: Well, l feel better because in spite of our efforts it was not possible toapprove his application.

Mr. Johnson: Anyhow, l will tell Mr. Livingston that you called him. Thank you foryour concern.


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MEMORANDUM NUMBER 18

TO: All the Typing TeachersFROM: Marilyn Taylor, PrincipalSUBJECT: King Typewriter Companys demonstrationDATE: October 16, 2012

This memorandum is an invitation to all the Typing Teachers to attend the lectureand demonstration that will be given by the King Typewriter Company", on Friday24 at 9 a. m. in our Conference Room.

In this demonstration experts will talk about how to use the new typewriter; it is ameeting in which you will have the opportunity to learn the maintenance service ofthe King Machine", and also a variety of works that you can do with it.

At the end of the demonstration, time will be provided to everyone to ask questionsto the lecturers.

I need not to ask you for your cooperation, to make this event a great success. Youwill never regret having come to this demonstration.Please inform your students and tell them to attend this event.


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INTER-OFFICE MEMORANDUM

DATE: Guatemala October 11, 2012.

TO: All Sales Agents

FROM: Sales Manager

SUBJECT: Great Christmas Promotion

Now that Christmas is approaching, we need to have a special promotion of all ourproducts from the different departments. Special emphasis will be placed on ourElectrical Appliances.

The company has decided to grant a 10% discount on purchases made fromNovember 17 to December 24 as an attraction to increase our sales and thenumber of customers.

To discuss all the aspects of this plan you are requested to attend a meeting onMonday 20 at 9 a. m. at the conference room. Please bring suggestions.

Documents

TRABAJON DE JOSY