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TQCSI Auditor Training “CAPABILITY DESCRIPTIONS”

TQCSI Auditor Training “CAPABILITY DESCRIPTIONS”

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Page 1: TQCSI Auditor Training “CAPABILITY DESCRIPTIONS”

TQCSI Auditor Training

“CAPABILITY DESCRIPTIONS”

Page 2: TQCSI Auditor Training “CAPABILITY DESCRIPTIONS”

TQCSI Auditor Training

Scope?

• Capability Description?

• Capability Statement?

• Scope of Certification?

• doesn’t really matter what it’s called, most people refer to it as “Scope of Certification” but more correctly it is “Capability Description”.

Page 3: TQCSI Auditor Training “CAPABILITY DESCRIPTIONS”

TQCSI Auditor Training

Where Does It Appear?

• TMLA (Certification Contract)

• Certificate of Registration

• Schedule of Certification

• TQCSI Register (website)

• JAS-ANZ Register (website).

Page 4: TQCSI Auditor Training “CAPABILITY DESCRIPTIONS”

TQCSI Auditor Training

Contract Review

Information derived from:

• Enquiry Form (TQCSIF-08)

• Application Form (TQCSIF-12)

• previous certificate (for transfers)

• EMS Pre-Assessment Review (TQCSIF-92)

• visit/interview.

Page 5: TQCSI Auditor Training “CAPABILITY DESCRIPTIONS”

TQCSI Auditor Training

Confirmation

Audit Team Leader:

• Stage 1 Audit (when confirming Codes)

• again at Stage 2 Audit

• Triennial Audit

• whenever changed.

Page 6: TQCSI Auditor Training “CAPABILITY DESCRIPTIONS”

TQCSI Auditor Training

Approval

• GM is responsible for ensuring it has been correctly worded and coded

• CAP approval

• can be changed by CAP.

Page 7: TQCSI Auditor Training “CAPABILITY DESCRIPTIONS”

TQCSI Auditor Training

What it is

• same scope for all programs

• summary of all major activities

• must identify significant differences between sites (eg factory and branches wholesaling)

• must reflect NACE/F Codes.

Page 8: TQCSI Auditor Training “CAPABILITY DESCRIPTIONS”

TQCSI Auditor Training

What it isn’t

• marketing medium

• detailed list of products and services

• client’s decision!

Page 9: TQCSI Auditor Training “CAPABILITY DESCRIPTIONS”

TQCSI Auditor Training

Products & Services

Nuts contains fields for:

• products & services

• technologies used

• included on Client Details Report and in TQCSI Trading

• clients can amend so auditors must check.

Page 10: TQCSI Auditor Training “CAPABILITY DESCRIPTIONS”

TQCSI Auditor Training

Schedule

• Schedule of Registration on website

• automatic if more than three sites

• can also be selected by RO if client requests

• lists addresses, scope of certification, products/services and technologies used

• can be printed to accompany certificate (tenders, etc).

Page 11: TQCSI Auditor Training “CAPABILITY DESCRIPTIONS”

TQCSI Auditor Training

Wording

• The registration covers the………….

• manufacturing of group types………

• only say for a specific industry sector if that is all they do

• manufacturing (all sectors) vs production (for food industry).

Page 12: TQCSI Auditor Training “CAPABILITY DESCRIPTIONS”

TQCSI Auditor Training

Examples

• The registration covers the design, manufacturing and overhaul of sub-assemblies for heavy, off highway equipment at Adelaide and their repair and service exchange at Mackay, Singleton and Perth.

• The registration covers the supply of modular buildings for sale and hire.

• The registration covers commercial cleaning.

Page 13: TQCSI Auditor Training “CAPABILITY DESCRIPTIONS”

TQCSI Auditor Training

Examples

• The registration covers the preparation and delivery of ready to eat meals.

• The registration covers the production of bakery products.

• The registration covers acute surgical and medical hospital operations, inpatient and day rehabilitation services.

Page 14: TQCSI Auditor Training “CAPABILITY DESCRIPTIONS”

TQCSI Auditor Training

Common Issues

Page 15: TQCSI Auditor Training “CAPABILITY DESCRIPTIONS”

TQCSI Auditor Training

More Common Issues

• limiting to an industry sector (eg manufacturing mirrors for the automotive industry)

• limiting to a specific product (eg production of chocolate cake).

Page 16: TQCSI Auditor Training “CAPABILITY DESCRIPTIONS”

TQCSI Auditor Training

Audit Report

• Capability Description is only required for Stage 1, Stage 2 & Triennial Audits

• or if a change is required.

Page 17: TQCSI Auditor Training “CAPABILITY DESCRIPTIONS”

TQCSI Auditor Training

$$$

• changing scope of certification at CA will normally incur a fee.

Page 18: TQCSI Auditor Training “CAPABILITY DESCRIPTIONS”

TQCSI Auditor Training

TQCSI

Thank you!