SPRING 2016

TPM FMSNEWSLETTERPREPARING THE BUILDING FOR THE PEOPLE,AND THE PEOPLE FOR THE BUILDING

(Pictured)INOVA Health System, Women's & Children's Hospital© Eric Taylor Photography

INOVA HEALTH SYSTEM WOMEN'S HOSPITAL & CHILDREN'S HOSPITALNEW FACILITY BRINGS WORLD CLASS CARE TO RESIDENTS OF NORTHERN VIRGINIA AND BEYOND

Early this year, INOVA Health System celebrated the opening of the new 660,000 SF Women’s Hospital and Children’s Hospital on their Fairfax Medical Campus. The opening marked the conclusion of INOVA’s largest phase in their multi-year capital improvement initiative.

The Women’s Hospital, the only dedicated hospital in Virginia of its kind, boasts private patient rooms, over thirty labor and delivery rooms, six C-section rooms, a high-risk perinatal unit and several patient focused spaces such as an outdoor garden area. The Level IV Children’s Hospital features a 108 bed neonatal intensive care unit, a pediatric oncology unit, 116 private pediatric rooms and a rehabilitation center as well as dedicated family spaces and indoor/outdoor play areas where families can focus on healing together.

MAKING THE TRANSITIONOver a two-day period in January, the TPM team successfully executed clinical and patient moves into the new facility. The move was the culmination of over two and a half years of planning and involved the relocation of GYN operating rooms, C-section operating rooms, 91 neonatal intensive care babies, 68 women’s patients (many with newborn babies) and 56 pediatric patients. To prepare for the hospital’s activation and occupancy, Gilbane’s transition planning and management experts developed a detailed transition plan that included the tasks, time frames and responsibilities for every activity required to ensure a successful transition. Transport team pushes a NICU baby along the move route, color coded shirts signify individual roles for the day

Semi-private neonatal intensive care units in the new Children's Hospital© Eric Taylor Photography

PREPARING THE BUILDING FOR THE PEOPLE, AND THE PEOPLE FOR THE BUILDING

GILBANE TPM/FMS

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INOVA Health System, Women's & Children's Hospital© Eric Taylor Photography

As part of the planning phase, TPM assisted INOVA in the process redesign of patient care departments in the new facility. Much of the redesign stemmed from the amount of time that had lapsed from project conception to completion, rendering many of the technologies and processes in the original design now obsolete. Transition project executive Eric Trutenko, served as the liaison between the client team and end-users. Eric’s efforts helped the client receive a facility best suited to their needs, while keeping them attuned to the costs of making design changes late in the construction process.

Transition manager Jonathan Polovoy, oversaw the activation process, carefully sequencing all installation activities, planning the logistics of the patient moves, evaluating timing, elevators, routes and staffing where needed. Transition planner Kasia Jaskowska, assisted Jonathan with the activation process, specifically

managing the delivery schedules while also leading move efforts in the occupancy of approximately 100 offices over a five-day period.

Clinical consultant Chee Hamilton, worked closely with the client to ensure staff readiness. Chee provided training and orientation, assisted in the patient move planning process and oversaw several mock patient move exercises. TPM project executive Teri Boteler, provided key oversight to the team, while managing ongoing client relations throughout the project.

TPM team members Robert McFarlane, Michael Cakmes, Ron Pinedo and Rick Edwards assisted the core project team during the moves. They staffed the command center, distributed final patient census information and helped manage movers as relocated contents entered the building.

(left to right) TPM team members Kasia Jaskowska, Chee Hamilton, Robert McFarlane, Jonathan Polovoy and Eric Trutenko pose for a picture during the OR moves

The pediatric team celebrates the arrival of the first patient in the new hospital.

PREPARING THE BUILDING FOR THE PEOPLE, AND THE PEOPLE FOR THE BUILDING

GILBANE TPM/FMS

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PROGRAM REWARDS INNOVATIVE THINKINGTAKING A CLOSER LOOK AT THE TPM/FMS INNOVATION COMMITTEE

To help foster innovative ideas, TPM/FMS employees formed the Innovation Committee in May 2015. This past February the committee launched their new innovative idea submittal process. This process details what qualifies as an innovative idea and the steps to take when submitting them.

Ideas posted to the Gilbane Innovation Portal throughout the year will be analyzed by the Innovation Committee against a set list of criteria. The committee will select the best TPM/FMS innovative idea annually and the employee who submitted the idea will be awarded a plaque and a $500 gift card.

Innovative ideas do not necessarily mean technology based, they can be anything that provides enhanced value to our customers or improves work processes. Ideas are not limited to TPM or FMS services, they can be applied company-wide. Remember, through innovative thinking, Gilbane will lead and stand out above the rest!

At the March management meeting, I formally introduced the new models for doing "One Company" business with the TPM/FMS business unit. As mentioned in our winter newsletter, profit earned on TPM or FMS work performed in collaboration with a business unit will accrue to the respective business unit.

This effort is off to a tremendous start with the recent TPM project award for Northwestern Mutual in Milwaukee, Wisconsin. We have received leads for prospective business on a consistent basis from several business units and we are eager to continue working together as the year progresses. Please keep those leads coming!

HAVE YOU SEEN OUR NEW PORTAL?On March 15th, the new TPM/FMS Portal went live on Gilbane’s intranet. I am excited to have this new platform to communicate with everyone in support of our "One Company" approach. The new portal has a two-layer design, with the top being accessible to all Gilbane employees, and the bottom intended for TPM/FMS employee access only.

The top layer provides an all-encompassing look at what TPM and FMS have to offer. Here you will find Doer-Seller materials to support initial conversations with clients who may benefit from our services, highlights of our latest project awards, project updates and miscellaneous information regarding industry trends affecting our lines of business.

The bottom layer is designed for our internal TPM and FMS staff, allowing us to communicate on a consistent basis in support of our increasingly virtual environment. It is a one-stop resource for all business development and operational needs. The People tab highlights our employees and their accomplishments including promotions, anniversaries, birthdays and new hire information. Other tabs address employee engagement, the innovation portal, community outreach and peer group updates and activities.

Many thanks to Josie Justiniano, Tina Prencipe and Karen Poquette for pulling everything together to go live in just three short months! We appreciate your feedback as we continue to add new things to the portal. Did we miss anything? Was there something you found to be extremely helpful? Let us know!

A WORD FROM THE DIRECTORONE COMPANY BUSINESS MODEL UPDATE

The roots of great innovation are never just in the technology itself. They require new ways of seeing. As Einstein put it, 'The significant problems we face cannot be solved at the same level of thinking we were at when we created them.'

– David Brooks, ColumnistNew York Times

PREPARING THE BUILDING FOR THE PEOPLE, AND THE PEOPLE FOR THE BUILDING

GILBANE TPM/FMS

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It is no secret that transitioning from construction to operations is a vital step to a successful "Day One" in any new or renovated facility. The FMS team has set themselves apart by providing facility managers with innovative enhanced turnover to operations (eTOP) services. eTOP is the process of capturing and normalizing documents, digital images and critical facility management data and loading it into a client’s facility management system. The client’s facility operations and maintenance departments then use the uploaded information to support and sustain operations in their new facilities.

Leading up to the initial transition, facilities managers may be faced with several challenges including the creation of preventative maintenance work order tasks and schedules, having accurate construction operations building information exchange (COBie) data and capturing all warranty, operational and maintenance information. Our eTOP services minimize these challenges by providing the time and the resources needed to get accurate, reliable data and maintenance processes in place.

eTOP IN ACTIONOur FMS team is currently working with the Northwestern Mutual facilities department where our eTOP expertise is being implemented on their new headquarters tower currently under construction in Milwaukee, Wisconsin. With the key word in eTOP being "enhanced", the services FMS is providing to this client is the difference between a basic turnover and enhanced turnover:

� Evaluating the client’s current Archibus data and developing a naming and standards guideline

� Barcode tagging all maintainable assets and adding the barcode values to COBie data

� Developing preventative maintenance procedures, tasks and schedules

� Preparing and linking documents such as O&M manuals to records in Archibus

The FMS team captured and uploaded the data with 100% accuracy, earning them high customer satisfaction ratings from Northwestern Mutual. They even provided the client with recommendations for methods to maximize the capabilities of their facility management system.

FMS' ability to perform eTOP services is adding value to our clients across the country. FMS also provides other facilities management solutions including:

� BIM to FM

� CAD Integration

� Configuration

� Facility Assessment

� Hosting

� Implementation

� Integration

� Supplemental Staffing

� Training

SUB Barcode Eqt ID (Drawing) Drawing Annotation Description Floor Room ManufacturerACME 12DES1000001 VHP-24-106 VHP-24 High Efficiency Heat Pump Units Level 1 106 TraneACME 12DES1000002 VHP-120-B-103E VHP-120-B High Efficiency Heat Pump Units Level 1 103E TraneACME 12DES1000004 VHP-120-A-103E VHP-120-A High Efficiency Heat Pump Units Level 1 103E TraneACME 12DES1000005 VHP-36A-240C VHP-36A High Efficiency Heat Pump Units Level 2 240C TraneACME 12DES1000006 VHP-42-217 VHP-42 High Efficiency Heat Pump Units Level 2 217 TraneACME 12DES1000007 VHP-42-151 VHP-42 High Efficiency Heat Pump Units Level 1 151 TraneACME 12DES1000009 VHP-42-219 VHP-42 High Efficiency Heat Pump Units Level 2 219 TraneACME 12DES1000010 VHP-48-262 VHP-48 High Efficiency Heat Pump Units Level 2 262 TraneACME 12DES1000011 VHP-48-266 VHP-48 High Efficiency Heat Pump Units Level 2 266 TraneACME 12DES1000012 VHP-42-250 VHP-42 High Efficiency Heat Pump Units Level 2 250 TraneACME 12DES1000013 VHP-60-132 VHP-60 High Efficiency Heat Pump Units Level 1 132 TraneACME 12DES1000014 VHP-42-258A VHP-42 High Efficiency Heat Pump Units Level 2 258A TraneACME 12DES1000015 VHP-60-111 VHP-60 High Efficiency Heat Pump Units Level 1 111 TraneACME 12DES1000017 VHP-60-115 VHP-60 High Efficiency Heat Pump Units Level 1 115 TraneACME 12DES1000018 VHP-24-100A VHP-24 High Efficiency Heat Pump Units Level 1 100A TraneACME 12DES1000019 VHP-24-240C VHP-24 High Efficiency Heat Pump Units Level 2 240C TraneACME 12DES1000020 VHP-36-266 VHP-36 High Efficiency Heat Pump Units Level 2 266 TraneACME 12DES1000021 VHP-24-103E VHP-24 High Efficiency Heat Pump Units Level 1 103E TraneACME 12DES1000022 VHP-24-223 VHP-24 High Efficiency Heat Pump Units Level 2 223 TraneACME 12DES1000023 VHP-42-136 VHP-42 High Efficiency Heat Pump Units Level 1 136 TraneACME 12DES1000025 VHP-36-235 VHP-36 High Efficiency Heat Pump Units Level 2 235 TraneACME 12DES1000026 VHP-42-123 VHP-42 High Efficiency Heat Pump Units Level 1 123 TraneACME 12DES1000027 VHP-48-214 VHP-48 High Efficiency Heat Pump Units Level 2 214 TraneACME 12DES1000028 VHP-60-118 VHP-60 High Efficiency Heat Pump Units Level 1 118 TraneACME 12DES1000029 VHP-12-256 VHP-12 High Efficiency Heat Pump Units Level 2 256 TraneACME 12DES1000030 VHP-36-147B VHP-36 High Efficiency Heat Pump Units Level 1 147B TraneACME 12DES1000032 VHP-12-176 VHP-12 High Efficiency Heat Pump Units Level 1 176 TraneACME 12DES1000034 VHP-120-176A VHP-120 High Efficiency Heat Pump Units Level 1 176A TraneACME 12DES1000035 VHP-18-103D VHP-18 High Efficiency Heat Pump Units Level 1 103D TraneACME 12DES1000036 VHP-24-147B VHP-24 High Efficiency Heat Pump Units Level 1 147B TraneACME 12DES1000038 CAV-8-105C CAV-8 Outside Air VAV Terminal Units Level 1 105C TraneACME 12DES1000040 CAV-5-237 CAV-5 Outside Air VAV Terminal Units Level 2 237 TraneACME 12DES1000044 CAV-5-174 CAV-5 Outside Air VAV Terminal Units Level 1 174 TraneACME 12DES1000045 CAV-5-147 CAV-5 Outside Air VAV Terminal Units Level 1 147 TraneACME 12DES1000047 VAV-16-201C VAV-16 Outside Air VAV Terminal Units Level 2 201C Trane

FMS eTOP SERVICES,THE 'NEW NORMAL'

ENHANCED TURNOVER TO OPERATIONS ADDS VALUE FROM DAY ONE

Gilbane's enhanced turnover service saved my team time and cost in capturing the data and documents in Archibus which is needed to manage the new HQ Tower building. One less thing for us to think about when we open the new facility. I know the information is complete, accurate and timely. Well worth the additional investment to the construction project.

– Scott Wollenzien, Facilities ManagerNorthwestern Mutual

FMS team members in action at the Northwestern Mutual Headquarters project in Milwaukee, Wisconsin

If you are interested in learning more about all of the services our FMS team

can provide please contact Randy Smith

PREPARING THE BUILDING FOR THE PEOPLE, AND THE PEOPLE FOR THE BUILDING

GILBANE TPM/FMS

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NOAA MOVES TO GRANDVIEW, MISSOURITPM LEADS RELOCATION OF NEARLY 1.8 MILLION GOVERNMENT ASSETSIn the Spring of 2012, TPM was retained by the General Services Administration (GSA) to develop a transition move plan, project budget and transition schedule for the relocation of the National Oceanographic and Atmospheric Administration’s (NOAA) 312,000 SF National Logistics Support Center (NLSC) and National Reconditioning Center (NRC) from the GSA Bannister Federal Complex in Kansas City, Missouri. Operations from the NLSC and NRC supported the functioning of all NOAA and National Weather Service equipment around the world, and therefore, required immediate response for equipment maintenance and replacement. At that time, the destination of the new space was unknown; however, GSA anticipated that NOAA would vacate the facility in 2013.

TPM’ s services included working with GSA and NOAA staff to develop an initial transition move plan, move budget and move vendor request for proposal, along with the detailed move planning of warehouse, office and workshop spaces full of highly technical equipment requirements. Due to congressional funding delays, the relocation project was placed on hold for a while, during which locations other than Kansas City were considered.

In mid-2014 it was determined that these NOAA mission-critical tasks must remain in the Kansas City area and a new development site directly north of the new GSA Honeywell National Nuclear Security Administration facility in Grandview, Missouri was eventually selected. GSA hired KHBottSpec, managed by Kessinger Hunter, who then engaged Burns & McDonnell to design-build the 222,500 SF single-story facility. TPM was re-engaged in the project, which then had a firm building vacate deadline of December 31, 2015, a very tight time frame.

TPM provided design phase review, construction management oversight and led all relocation activities. The project was directed by transition managers, Julie Scarbrough and Mike Berry, with assistance from assistant transition manager, Michael Cakmes, and area manager, Murray Walker. During the construction phase, Mike Berry represented GSA on-site working with the General Contractor to monitor construction activities ensuring the project remained on schedule, under budget and in conformance with the lease. Additionally, Mike’s experience in environmental remediation alleviated a potentially serious issue during the drywall installation process. Heavy rains

in Spring 2015 caused a few construction challenges, but the team worked smarter to keep everything moving along.

The move plan focused on maintaining the combined 1.8 million item asset inventory worth nearly $90 million, in addition to NLSC’s shipping, receiving and warehouse operations and NRC’s highly technical repair functions, with no downtime during relocation. The operations included replications of major NexRad radars, as well as transmitters and pedestals used for testing and quality control requiring multi-vendor planning for power and data disconnects, hauling, rigging, hazardous materials, recalibration, testing during relocation and FF&E coordination.

TPM’s detailed relocation plans developed in 2012 were tweaked for 2015 conditions, and successfully implemented over the course of only seven (7) move weeks in November and December 2015. Superior Moving and Storage of Kansas City provided exceptional service throughout the course of the moves.

TPM garnered high praise from GSA and NOAA stakeholders and enjoyed celebrating the official grand opening of the new facility in March 2016.

The National Oceanographic and Atmospheric Administration's new National Logistics and Reconditioning Center located in Grandview, Missouri

PREPARING THE BUILDING FOR THE PEOPLE, AND THE PEOPLE FOR THE BUILDING

GILBANE TPM/FMS

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TPM PRESENTS AT ACE SUMMIT & REVERSE EXPOADDRESSES PROJECT SOLUTIONS AND SUCCESSESIn early February, TPM team members attended and presented at the ACE Summit and Reverse Expo in Atlanta, Georgia. TPM director of healthcare Teri Boteler, and senior transition manager Robyn McKeldin, addressed the topic “Capital Equipment Track: Project Solutions and Successes, From Planning to Activation” with Gloria Cascarino, senior associate and director of medical equipment planning from Francis Cauffman Architects.

Teri and Robyn walked the attendees through the history of healthcare information technology and how considerable quantities of industry and government standards have increasingly impacted this critical aspect of healthcare facility activation.

They provided resources for understanding IT clinical terminology, as well as device selection and integration. They pointed out the criticality of knowing what systems clinicians need to be involved in planning and cautioned about developing tight vendor scopes and timelines. The two recommended the development of a help desk phone tree for integrated systems as well as the careful identification of operational costs beyond start-up of the systems. Finally, they introduced the “Golden Rule”, a detailed technical dress rehearsal prior to transition of live operations.

The presentation was attended by approximately 100 participants from various architecture firms, construction companies and healthcare systems. TPM plans to increase speaking engagements to educate the industry and as a method for business development.

FMS ATTENDS IBM INTERCONNECT 2016

EXHIBITS AS IBM GOLD LEVEL BUSINESS PARTNER

(left to right) Gloria Cascarino, Teri Boteler and Robyn McKeldin present at the ACE Summit & Reverse Expo

in Atlanta, Georgia

Members of the FMS team recently attended the IBM InterConnect Conference in Las Vegas. With over 2,000 sessions, this premier cloud & mobile conference provided the team with insightful breakout sessions, hands-on labs and the ability to network with hundreds of attendees.

As an IBM Gold Level Business Partner, FMS was invited to showcase how they can help efficiently manage all aspects of the operating performance of a facility, including preventative and on-call maintenance, energy, space and asset management.

FMS reconnects annually with the IBM sales team and various IBM/TRIRIGA clients at this conference to publicize their Gold Level TRIRIGA Partner status and develop new TRIRIGA software opportunities. With support from Randy Smith, Don Conover, Larry Novida, Angela Asher, Brandon Petersheim and Michael Cakmes the team carried out another outstanding exhibit.

On the last night of the event, the team headed over to the MGM Grand Arena where they watched Elton John perform live!

(left to right) Angela Asher, Michael Cakmes, Brendon Petersheim, Don Conover and Randy Smith pose for a quick photo at the Gilbane FMS exhibit in Las Vegas, Nevada

PREPARING THE BUILDING FOR THE PEOPLE, AND THE PEOPLE FOR THE BUILDING

GILBANE TPM/FMS

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STAY CONNECTED!Make sure you stay informed on everything that's happening with the TPM and FMS team! From innovative new technology to fun ways we're supporting the communities where we live and work. Follow us on LinkedIn!

NEW PROJECT AWARDS

TRANSITION PLANNING & MANAGEMENT � Northwestern Mutual Headquarters

� Robert A. Young Federal Building

� Bergen County Justice Center

� Martin Luther King Jr. Memorial Library

� Purple Wave

� TruHome Solutions

FACILITY MANAGEMENT SERVICES � Metro Health Systems

� University of Iowa Children's Hospital

� Winthrop Schools (Additional)

� California Department of Corrections

� Michigan State University

THOMAS & WILLIAM GILBANEPROJECT ACHIEVEMENT AWARDMEMBERS OF TPM AND FMS RECEIVE HONORABLE MENTIONThe Thomas and William Gilbane Project Achievement Award recognizes team excellence on projects embodying Gilbane’s core values, commitment to quality and the Gilbane family legacy of excellence in the construction industry.

This award was established as a means to provide formal recognition for project teams that have excelled in all aspects of project performance. Completed projects meeting all eligibility requirements are evaluated on a rolling basis throughout the year and are judged against the following four criteria; leadership, quality, safety and client focus/satisfaction.

The Gilbane project team who worked on the Ohio State University Chemical and Biomolecular Engineering and Chemistry (CBEC) building truly embraced Gilbane’s “One Company” approach in delivering construction, transition planning and eTOP services to the client. Congratulations on a job well done to the entire Gilbane construction project team as well as TPM’s Tina Ayers and FMS’ Don Conover and Gus Puente.

CLIENTThe Ohio State University

LOCATIONColumbus, Ohio

ARCHITECTStantec, Inc.

SQUARE FOOTAGE235,000 LEED Silver

SERVICES PROVIDEDConstruction Management at Risk

Transition Planning & Management

Enhanced Turnover to Operations (eTOP)

OSU's Chemical and Biomolecular Engineering and Chemistry Building located on their Columbus, Ohio campus

OSU students working in their new laboratory

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GILBANE TPM/FMS

PREPARING THE BUILDING FOR THE PEOPLE, AND THE PEOPLE FOR THE BUILDING