Tower brochure 2011towerhydrographics.com/TowerBrochure2011.pdf · Tower Software Ltd. Brochure Pack 1. Company Profile Page 2 2. Client List Page 3 3. Tower Software Overview General

The Old Post Office, High Street, Brinkley, Newmarket, Suffolk, CB8 0SF. UK

Tel: +44 (0)1638 508000

Email: [email protected] Website: www.towerhydrographics.com

Page 1 of 22 Tower Software Ltd.

Brochure Pack

1. Company Profile Page 2

2. Client List Page 3

3. Tower Software Overview

General Page 4

Online Navigation Software Page 5

Post Processing Software Page 6

4. Standard Software Features and Functionality Page 7

5. Online Software

Dredging Page 9

Hydrographic/Bathymetric Surveying Page 11

Pipelay and Tug Management Page 13

6. Post Processing Software

Database Creation and Editing Page 15

Digital Terrain Modelling Page 17

Charting Page 18

7. Hardware and Equipment Supply

PC Hardware Page 20

Survey equipment Page 20

Dredging equipment Page 20

Monitoring and electronics Page 20

8. Tower Support Services

Software Support Page 21

Training Page 22

Personnel Supply Page 22

Installations Page 22


Tel: +44 (0)1638 508000


Page 2 of 22

Tower Software Ltd.

Company Profile

Tower Software Limited was first established in 1984 as Tower Computer

Systems, to supply custom-built software to the Hydrographic Surveying

Industry. The Company was renamed in 2004.

Applications to date include :

Hydrographic Surveying

Dredging control

Pipelay support

Pipeline inspection

Trenching support

Subsea engineering

Cable installation and support

EEZ surveys

Marine civil engineering

Search and recovery

General navigation.

In addition to the software, Tower designs and manufactures dredging hardware

(angle, draft, and tide sensors, and winch monitoring systems), and designs and

supplies remote monitoring and electronic control systems.

Tower also supplies marine computers and surveying hardware (GPS equipment, echo

sounders, etc),, and has a team of engineers for installation and support.

Tower has a team of experienced surveyors and programmers for the provision of

after- sales support.

Tower supplies survey personnel to support the software, and carries out training, both

in the software and in associated industry applications.


Tel: +44 (0)1638 508000



Client List

Tower's current client list includes:

Jan De Nul N.V. of Belgium, for their dredging fleet.

UK Dredging, for all their surveying and dredging fleet.

Detlef Hegemann of Germany and the Netherlands, for their dredging fleet.

Dharti Dredging of India, for all their surveying and dredging fleet.

Dredging Corporation of India, for their dredging fleet.

WA Dredging Pty Ltd of Australia

Punj Lloyd Ltd of India

Port of Southampton

Port of Dover

Port of Dublin

Medway Ports

Forth Ports

Portland Port Authority

CEFAS

Land & Water Ltd

Reservoir Aggregates Ltd

Alfred McAlpine Civil Engineering

Toa Corporation of Japan

TotalAMS of Australia

Numerous surveying organisations, for personnel and equipment.

Previous large Tower clients include Oceaneering International, NeSA Construction

Services Division, Wimpol, UDI, and Geodetic (all since taken over).


Tel: +44 (0)1638 508000



Tower Software Overview

General Overview

Tower tailors all software to the requirements/specifications of the client as closely as

possible. Tower software is written for Microsoft Windows XP, Vista, and 7 and

conforms to Windows standards as much as possible. The software is designed to be

totally flexible, configurable, and intuitive. Emphasis is also placed on continuity

between the online and offline systems.

Tower is managed by hydrographic surveyors who have wide ranging experience and

expertise in all the disciplines below ensuring that the application in each case is fully

appreciated and understood, and therefore reflected in the software products and

support.

All software is personalised to the client with their logo and company name displayed.

Tower software covers the following applications:

• Online Navigation Software

� General Navigation

� Civil Engineering

� Ports and Harbours

� Hydrographic Surveying

� Geophysical & Oceanographic Surveys

� Cable Installation & Support

� Dredging

� Pipelay & Tug Management

� Underwater Operations / Offshore Engineering

� ROV Inspection

• Post Processing Software

� Database Creation and Data Editing

� Digital Terrain Modelling (DTM) with Volume

Planes/Calculations, Sections and Contouring

� Charting

� Utility Programs


Tel: +44 (0)1638 508000



Online Software Overview

The Tower on-line package is designed to carry out real-time data acquisition from

both surface and underwater sensors and to navigate surface vessels and underwater

vehicles.

Tower software includes a choice of add-on modules for specific tasks and a variety of

utility routines/modules for specialised equipment. There are calibration and data

management routines, geodetic calculations, and other specialised computations.

The software's success is based on its total configurability and ease of use. The

operator does not have to be a Windows expert to get around the software easily

(choice of pull down menus, hotkeys and icons).

Everything about the software is configurable. For example, all I/O's (Inputs &

Outputs from peripheral equipment & sensors, etc), printouts, data logging and screen

formats & layouts are totally designable. Drivers and formats already exist for most

survey peripheral devices and can be easily imported into the system for use, and any

new ones can easily be designed. Due to this total configurability, the software can be

interfaced to any kind and number of peripheral equipment and sensors.

Tower software can be made as simple or as complicated as the user wishes, due to its

flexibility and configurability. For example, screens can be designed to show almost

nothing, or can show everything from survey lines, coastlines, navigational aids,

legend data etc. to colour banded terrain models, charts, CAD drawings, and

GeoTiff's.

The Tower online software currently has the following options:

� Hydrographic/Bathymentric Surveys

� Cable Installation & Support

� Dredging

� Geophysical & Oceanographic

� Pipelay & Tug Management

� Underwater Operations

� ROV Inspection


Tel: +44 (0)1638 508000


Page 6 of 22

Tower Software Ltd.

Post Processing Software Overview

Tower has a comprehensive post processing suite with full data editing and charting

facilities. The Tower Menu/Applet program, which is personalised to the client with

their logo, is also included. This program acts as a focal point for the user to call all

the Tower software products via icons, menus, or an applet in the Windows system

tray.

• The suite consists of the following programs:

� Translator - for database creation using Microsoft Access of raw,

corrected and processed data.

� Editor - for editing of track and bathymetry data as an interactive

MDI (Multiple Document Interface).

� DTM - for creation of digital terrain models, volume planes,

volume calculations, sections, contouring etc.

� Chart Editor - for creation of multi box charts with built-in CAD,

enabling export in all common formats.

� Tidal Times - for calculation of predicted tides and analysis and

editing of observed tidal data.

� Digitiser - for generation of coastline, soundings and symbol files

either via a digitising tablet or manually.


Tel: +44 (0)1638 508000



Standard Online Software Features and Functionality

The following outlines the standard features available within the online

navigation software.

The Tower online software provides the user with a totally designable system so

that its usage and presentation meets their own needs and requirements.

Hardware: The following are the recommended minimum

requirements.

• Pentium IV Processor.

• 1024 Mb RAM.

• 80GB Hard Drive.

• 2 Com ports, USB or RS232.

• Monitor, keyboard and mouse.

• Optional extras: RS232 multi-port

interface card, network card and multi

screen card (dual graphics).

Co-ordinated Database Information: Options are available for the following.

• Coastlines.

• KP Lines.

• Run/Survey Lines.

• Waypoints.

• Features.

• Charts.

• Hazards.

• Events.

• Tide Gauges.

Geodetic Parameters: • Tower supports any spheroid.

• All common projections are supported

as standard.

Equipment Drivers/Formats: • The Tower software can be interfaced

to all modern equipment and sensors

for both input and output.

• Tower can receive all RS232 (or

converted RS422 etc.) data and output

in RS232. Also option for analogue

data reception via Pico boards.

• A library of commonly used drivers

and formats is issued with the software.

• The software provides the means for

the user to design new drivers and

formats when required.

Offsets: • Any number of vessel/dynamic/antenna

offsets can be defined.

• Option to have offsets as primary,

secondary and tertiary steered points.

Vessels: • Tower can track any number of vessels.

• Vessel shapes are all fully designable.

• Up to four navigation systems can be

defined.

Line Running: • Option to use KP or survey lines.

• Option to import KP lines.

• Option to enter data in grid or

geographical formats, and to set

required geographical format.

• KP lines split into segments, straights

and/or curved. Entry of turning point

descriptions and selection of line style

attributes and colour. Full KP line

QC/QA facility with insert, delete and

re-calculate options. Also option for

parallel lines.

• Survey lines can be generated

individually or en-bloc (several en-bloc

options exist).

• All common line running calculations

are available.

Targets: • Three active targets, range/bearing can

be calculated from all steered points and offsets.

• An extensive choice of target options

are available from either the

waypoint/feature/event files or user

defined.

• Waypoints can be automatically

generated from the KP line file.

• Target size, label and attributes are set

by the user.


Tel: +44 (0)1638 508000


• Symbols for targets are either designed

by the user, or selected from the

standard list available.

Logging: • Logging formats are fully designable

by the user for client/job requirements.

Standard logging formats are available.

• File/logging management is controlled

by the user for the above.

• Up to three main logging files can be

used. All are saved as CSV files

(comma separated variable).

• A secondary logging facility exists as a

backup, either to another file pathname

on the same PC or to a networked PC.

Fixing: • Fixing can be carried out either

manually (keyboard hotkey/icon or

external fix closure) or automatically

using either time, distance or

navigation update/cycle.

• Fix number can be reset by the user.

Charts: • Charts can be generated individually or

automatically as specified along the

defined route/KP line file.

• Charts can be plotted online without

interrupting the cycle.

• Options to plot any or all of the

database information, to plot primary

steeredpoint and any other offsets,

specify pen numbers from the carousel

(colours), orientate

annotation/labelling, specify frequency

of plotting rate, plot text/legend

information, plot either grid or

geographical (or both) annotation.

Printing: • Printout formats are fully designable by

the user. Standard formats are

available.

• Printer and printout configuration can

be set by the user.

Displays: • Displays are totally designable by the

user. Standard screen formats are

available.

• Screen graphical/text/variable items,

font size and colours are fully

configurable.

• Options to show plan, helmsman

left/right indicator, attitude, transverse

and long profiles.

Page 8 of 22

• Both surveyor and helmsman have

complete control over their screens.

• Total manoeuvrability around the

online screen whilst surveying is

activated.

• QC and warning messages shown at

bottom of screen.

• Full zooming in and out facilities via

icons, hotkeys, menus and plan window

zoom box. Also screen panning option

via keyboard number pad and icon.

Cursor position in grid or geographicals

displayed on screen with mouse, also

option for scribing and displaying a

range/bearing azimuth.

• Option to skew the screens using a

specified angle or orientated to the

selected line.

Utilities: • Options for datum shifts, grid/geog

calculations, true and grid

range/bearing computations, recompute

data, interface test, full or selectable

parameter dump, internal and external

display toolbar design and KP

computations.

Other Facilities: • Extensive file management options, for

loading, saving, importing files either

individually or en-bloc.

• Choice of software manoeuvrability,

via icons, hotkeys and menus.

• Online eventing facility.

• Online averaging/meaning facility.

• Quick toggling of navigation system

for primary computations.

• Automatic ranging and re-centring of

echosounder data within long profile

window.

• Simulation facility for testing and

training.

• Option for manual gyro entry.

• Computer clock can be synchronised

and updated from satellite navigation

system.

• Full gating and rejection criteria

options for all navigation systems and

sensors.

• Option for varying levels of password

protection of software menus and

facilities.

• Screen dump facility.

• Help options with hotkey summary,

help contents and context sensitive help

on F1 key.


Tel: +44 (0)1638 508000



Online Software

Dredging

This program is designed to carry out real-time data acquisition for dredging

and dredge support operations.

Tower has been involved in the dredging industry since 1990 with Jan de Nul

N.V. and Forth Ports and, more recently, with Dover Harbour Board, Land &

Water, UK Dredging, Detlef Hegemann, Dharti Dredging and Construction,

Dredging Corporation of India, Toa Corporation, and WA Dredging Pty. Tower

specialises in the supply of tailored dredging software and supplies dredging

experienced survey personnel to support the software where required. The

support team at Tower has many years experience both offshore and onshore in

the industry, ensuring that the best possible service is provided.

In addition to the standard features, this program has the following capabilities:

• Dredging progress can be accurately monitored in real time by loading and

displaying a colour banded 3-D model (DTM – Digital Terrain Model) of the

seabed, and updating it from the dredgehead positions.

• Options for trailer dredgers, cutter dredgers, backhoe dredgers/excavators,

ploughs, and cranes.

• A theoretical or ‘design’ model can also be superimposed to enable operators to

assess when the desired datum has been achieved.

• The models can be colour-banded relative to each other, or relative to a local tide

datum, for ease of monitoring.

• The dredgehead positions can be measured and adjusted for tide and draft before

displaying over the model and updating it.

• Profiles can be drawn across and along the track through the dredgeheads, and

will show the following:

� Both actual and theoretical seabed models.

� The vessel in profile.

� The dredgehead positions.

• Specialised cutter-dredger routines allow for spud and cutterhead calculations, and

a transverse profile can be drawn around the curve, which the head will follow.


Tel: +44 (0)1638 508000



Dredging (continued)

• Backhoe/excavator routines can interface to Trimble, ScanLaser, or Prolec

systems, or can read from Tower’s own angle sensor system.

• Crane routines can calculate and display XYZ of grab and open/close status, using

Tower’s winch-monitoring system.

• Dredging dump option. Size of dump can be specified and DTM is updated on

icon press or menu click.

• There are checks to ensure the model is updated only when desired.

• Data can be transmitted to other vessels e.g. other dredgers and dump barges, so

all digging and dumping can be seen by everyone, and all vessel positions can be

monitored.

• Multiple tide gauges can be used.

• DXF display routines are available to show soundings and coastline files.

• There are options for network protocol routines to enable the transfer of data

between the Tower Online Dredge software and the IHC/Imtech ECDIS/IMS

system. The system allows for the bi-directional transfer of survey data as well as

the sending of geodetic data, waypoints, digital terrain models (DTM’s) and

volume planes/profiles from the Tower system.

• Other display windows can be added to the screen, such as

� Colour legend.

� Attitude display to compare gyro, course made good and design

heading.

� Histograms for cross-course and position quality.


Tel: +44 (0)1638 508000



Hydrographic/Bathymetric Surveying

This program is designed to carry out real-time data acquisition for bathymetric

and geophysical survey operations.

The Tower management and support team are all qualified and experienced

Hydrographic Surveyors and/or Engineers, ensuring that the Hydrography

application is fully appreciated and understood, and therefore reflected in the

software products and support.

In addition to those standard features, this real-time program has the following

capabilities:

• Echosounder and heave data can be logged as quickly as it is received.

• Fix marks and various annotations can be sent to the echosounder and other

devices.

• A profile window can be displayed to show sensor data as gathered.

• DXF display routines are available to show soundings and coastline files.

• Multiple tide gauges can be used, or tides can be calculated from the GPS.

• Data can be adjusted in real-time for latency.

• Option for GeoTiffs to be displayed online to confirm pock marks, seabed objects

and general seabed topography (mosaicing of side scan sonar data/records).

In addition to those standard features already outlined, the data processing

program has the following capabilities:

• Manual or automatic editing of sensor data to remove spikes and anomalies.

• Selection of soundings to create a reduced data set (eg. shoalest soundings) before

further processing for charting and DTM creation.


Tel: +44 (0)1638 508000


Page 12 of 22

Tower Software Ltd.

Hydrographic/Bathymetric Surveying (continued)

• Adjustment of echosounder data for the following:

� Tides.

� Heave.

� Change of datum or vessel offset.

� Change of sound velocity.

� Time de-skewing for navigation delays.

• Output of soundings in Admiralty or engineering style, and chart production to

Admiralty standards.

• DTM routines to create contours, sections, volumes, and 3-D models.

• In-built CAD routines to edit and plot background data as well as track and

soundings.

• Batch processing of charts.


Tel: +44 (0)1638 508000



Pipelay and Tug Management

This program is designed to carry out real-time data acquisition for Pipelay and

Pipelay Support operations.

The Tower management and support team are all qualified and experienced

Hydrographic Surveyors and/or Engineers and have considerable experience in

the Oil and Gas industry for Pipelay, ROV Pipelay support, Trenching, ROV

inspection and Underwater Operations etc. This ensures that the applications are

fully appreciated and understood, and therefore reflected in the software

products and support.

In addition to the standard features, this program has the following capabilities:

Barge Control & Tug Management:

• Selection of barge type (Dynamically Positioned or Anchor).

• DP output setup.

• Input of up to 16 fairlead offsets for on-line display.

• Set up of anchor handling tugs, names, interfacing (via telemetry), shapes and

offsets for on-line display.

• Setup of anchor status file. Up to 16 anchors, anchor status (stacked, deployed,

running, proposed etc.), anchor proposed and drop positions, output of anchor

positions via telemetry to tugs, anchor range/bearing to fairleads etc. for on-line

display.

• Ability to handle simultaneous anchor operations.

• Generation of barge track.

• Calculation of touchdown position.

• Telemetry to tugs includes respective anchor number and position, barge position

and gyro.

• Option to display profile of barge with stinger position/angle and pipe catenary to

seabed.


Tel: +44 (0)1638 508000



Pipelay and Tug Management (continued)

• On-line display routines include the following:

� Option to display all fairleads and AHT’s (Anchor Handling Tugs).

� Graphical representation of anchor wires being run etc.

� Option to use mouse to define E/N on screen for proposed anchor

positions and automatic input into proposed anchor position/target

file.

Anchor Handling Tug (AHT):

• AHT has independent computer and navigation installation.

• AHT setup including, name, navigation, vessel shape, vessel offsets (stern roller

etc.)

• Interfacing to barge via telemetry, Transmission of position and gyro.

• Independent Helmsman/Tug Master display with full environmental database.

• Display of barge shape/position/heading, full anchor pattern and anchor status.

• Anchor proposed target/drop locations automatically updated on reception from

barge.


Tel: +44 (0)1638 508000



Post-Processing Software

Database Creation & Editing

The database and editing utilities are designed to manage and

graphically/numerically edit the acquired data. The capabilities of these suites

include the following:

Database - Translator Program:

• Interacts with Microsoft Access for database creation.

• The database contains raw and edited data, so the original data is never lost.

• Raw data in any defined ASCII format can be loaded from individual files or

blocks of files.

• Databases can be merged, sorted, loaded and saved.

• Data can be exported in formats suitable for DTM's, charting, reporting and for

use in other databases and spreadsheets.

Data Editing - Editor Program:

• Data can be edited numerically, by directly accessing and querying the database,

or graphically, within limits set by querying the database.

• The graphical editing comprises three options - track, profile and bathymetry

editing.

• The editing suite is an MDI (Multiple Document Interface) which allows any or

all of the above three options to be displayed simultaneously, and so that they

interact with one another. The Editing suite is fully 'Data Aware', so that the

three options update each other through the database.

• Facilities common to all three options are:

� Move points.

� Remove/replace points (single or en-bloc).

� Smoothing and meaning.

� Zoom in/out.

� Pan left/right, fast or slow.

� Look at database information for point.


Tel: +44 (0)1638 508000



Database Creation & Editing (continued)

• Facilities specific to each option are :

• Track Editing :

� Align to line bearing.

� Show E/N grid.

� Show text (from choice list) relating to point nearest cursor.

� Gating and velocity checks.

• Profile Editing :

� Choice of any logged data for the y-axis of the graph (the x-axis

being KP or distance run).



• Bathymetry Editing (In Profile):

� Choice of either or both echosounder channels.

� Inclusion of tide, heave and offset corrections.

� Show fix marks if wanted.



� Show theoretical profile from design file.

� Show deleted points, to allow for reinstatement.

� Export of selected data, in either ASCII or DXF format.

� Correction of soundings for velocity, time error, and offset error.


Tel: +44 (0)1638 508000


Page 17 of 22

Tower Software Ltd.

DTM-Digital Terrain Modelling

This program is designed to create models of the seabed, from which to calculate

volumes, sections, and contours, compare with other models, and export for use

in other programs. The capabilities of the DTM suite include the following:

• Creation of triangular DTM from the edited database.

• Creation of triangular DTM from imported ASCII files.

• Import/export of DTM’s in various formats.

• Creation of 3-D model for displaying in Tower’s navigation program and for

export to other applications.

• Merging, replacing, and comparing DTM’s.

• Graphical editing of triangles and depths within DTM.

• Creation of break areas within DTM.

• Creation of theoretical model by polygon design, and from text and drawing files.

• Creation of theoretical model by designing cross-sections along a route.

• Import/export of theoretical models.

• Calculation of volumes by comparing theoretical to actual model.

• Design and calculation of cross-sections through DTM, either individually or en

bloc.

• Printing of cross-sections, with overlays from other surveys and from theoretical

models.

• Calculation of volumes from cross-sections using Simpson’s Rule.

• Creation and editing of contours.

• Creation of colour drawings from soundings and contours.


Tel: +44 (0)1638 508000



Charting

This program enables the design and production of multi-box survey charts

using the built-in CAD package. The capabilities of the charting suite include the

following:

• Single and/or multi-box charts which can be designed and drawn, at any scale and

with any grid or axis intervals.

• The Charts can include:

� Plan/track charts

� Long profiles

� Cross Profiles

• The plan/track charts provide the user with the options to show any of the

following:

� Grids and graticules, with choices for colours, text style, and grid

style.

� Background information – this includes coastlines, features, KP

lines and flags, survey lines, and contours, with choices for colours,

text style, and line style.

� Track data and annotations, with choices for colours, text style, and

line style.

� Bathymetry in engineering or Admiralty style, at any interval or

angle, and with choices for colours and overwriting checks.

• The long profile charts can show the following:

� Data from more than one survey file and more than one design file,

with choices of colours and line style.

� Tables of text from these files.

• The cross-profile charts can show the following:

� Sections from more than one survey file and more than one design

file, with choices of colours and line style.

� Sections as created by the DTM program.


Tel: +44 (0)1638 508000



Charting (continued)

• Other facilities include:

� Text boxes can be drawn anywhere, with any text and/or values

from the database.

� A chart overview box can be created.

� Volume calculations by Simpson’s Rule can be carried out from

the lines in the database.

• The charting program includes a CAD package with all the standard features that

would be expected. These include the following:

� Complete data editing.

� Text, label and symbol creation.

� Character sizes, label directions, line types and pen colours are

fully variable.

� General data layering.

� Export in DXF or all other common CAD formats.

� Chart output to all common plotters.


Tel: +44 (0)1638 508000


Page 20 of 22

Tower Software Ltd.

Hardware & Equipment Supply

Tower offers a full hardware and equipment service in the following areas

• PC Hardware

• Survey equipment

• Dredging equipment

• Monitoring and electronics

PC Hardware

Tower can provide the PC hardware required for all survey applications. Tower’s in-

house engineers ensure equipment is correctly maintained and tested, and are fully

conversant with all aspects of PC hardware, configurations, and interfacing to

peripheral equipment.

Survey Equipment

Tower can provide a full range of Hydrographic Survey equipment, including

Differential and RTK GPS, GPS-derived heading, Gyrocompass, Data Telemetry,

Echo sounders, and tide gauges..

Dredging Equipment

Tower designs and manufactures a range of dredger, excavator, and crane sensors.

These include angle sensors with protective housings rated up to 30 metre water

depth, draft sensors, tide sensors, and crane winch monitoring systems.

Monitoring and electronics

Tower designs and manufactures telemetry equipment using 3G mobile phone

technology, for remote data transmission, remote access to the computer, and remote

monitoring. This enables access to the surveying and dredging systems from

anywhere in the world, and also supplies a low-cost option for transmitting RTK

corrections or tidal data. Tower can also supply line-of-sight radio telemetry

equipment, where there is no mobile phone coverage.

Tower has in-house electronics and control system engineers to design and build

turnkey systems for controlling all survey and dredging equipment.


Tel: +44 (0)1638 508000



Tower Support Services

Services provided by Tower Software Ltd:

• Software Support

• Training (Software and Survey Applications)

• Staff & Freelance Personnel Supply

• Equipment Installation

Software Support

Tower considers software support to be of paramount importance and therefore

supplies Clients with a software support and maintenance agreement. Like the

software products, this is tailored to suit the individual Client’s professional and

budgetary requirements. A free support period of 6 months is provided to the client

after purchase.

Tower supplies worldwide support by phone and email. Tower takes great pride in its

excellent reputation for after sales support. All clients are supported efficiently and

promptly, no matter how small they are.

Tower’s support staff are qualified and experienced hydrographic surveyors and

engineers, enabling effective support for both the product and the various applications

undertaken.

Any or all of the following can be included in a support package:

• 24 hour, 365 days a year support service.

• Constructive problem solving/troubleshooting for software products.

• Assistance with survey application problems and queries.

• Minor modifications and bug fixes implemented promptly, with software

upgrades.

• Site visits, if required for further installations, problem solving and

modifications.

• Continual cycle of software development, based on client feedback and in

house expertise. New versions automatically dispatched to existing clients.

• Regular communication with Client regarding present and future

requirements/developments.


Tel: +44 (0)1638 508000


Page 22 of 22

Tower Software Ltd.

Tower Support Services (continued)

Training

Tower can and does provide a comprehensive training service, and has a dedicated

training room/centre. Training is offered both in the company’s software products and

the various applications undertaken.

Post-Installation Software Training

Tower supplies training free of charge with all software sales. Extra training can be

supplied after this, but is rarely required. When training a new client the content is

always geared to their individual application with typical scenarios and experiences.

Survey & Client Personnel Training

Tower will willingly train personnel for its clients.

Tower undertakes regular training courses for in-house staff and freelancers on both

the software products and survey applications, to ensure that all Tower personnel have

the necessary knowledge that a client would expect.

Experienced Survey Personnel Supply

Tower has a pool of both staff and freelance personnel (Party Chiefs, Surveyors,

Survey Engineers, Data Processors, Report Co-ordinators etc.) who are experienced in

the software and equipment provided, as well as the survey applications undertaken.

All personnel benefit from regular training courses on Tower software, equipment and

applications.

Installation Services

Tower engineers can install and configure all equipment and software supplied by

Tower. This can range from installing and calibrating dredger sensors, to designing,

fabricating and installing mounting brackets, to installing cabling and electronic

control systems, and to setting up all aspects of the software.

Documents

Tower brochure 2011towerhydrographics.com/TowerBrochure2011.pdf · Tower Software Ltd. Brochure Pack 1. Company Profile Page 2 2. Client List Page 3 3. Tower Software Overview General