Towards Technological Innovation through Human-centered Design Céline Mougenot Apple, Google, Samsung, Microsoft and IBM have been designated as the most innovative companies in the world [Global Innovators Survey, Boston Consulting Group, 2014]. The analysis of the most innovative companies process shows that “ideation” and “concept development and prototyping” are two key factors of innovation leverage and economic success (Fig. 1). In a context of global competition, our research aims at understanding how to leverage innovation, specifically in the phases of “ideation” and “concept development and prototyping”, and to provide designers / engineers with novel methodologies and tools that can enhance their creativity and lead to the design of innovative, user-friendly and enjoyable technological products. IDEATION | Project: Collaboration in Ideation Sessions in Japan and in France Creativity and innovation require collective efforts and collaboration between diverse people, with development of a “culture of collaboration”. This research aims at understanding relations between collaboration and creativity in creative engineering design. This research follows a comparative approach on the dynamics of interactions in creative design projects across two similar engineering universities in France, i.e. Telecom ParisTech, and in Japan, i.e. Tokyo Tech. “Ideation sessions” were organized in both countries (Fig. 2). The experiments used videos of group work during a creative design task and interviews. Data were analysed using combined methods for understanding creativity and collaboration [Detienne et al., 2012]. The findings serve as “best practices” guideline for creative grlobal collaboration and for designing software that facilitate design ideation. CONCEPT DEVELOPMENT AND PROTOTYPING | Project: A Mixed Reality interface for Co-design with Final Users Designing together with the final users (“co-design”) is shown to generate better and user-friendlier products and user experience than “mediated design”, in which final users are involved at the end of the design process [Sanders, 2008]. Our system allows anyone to interact with a 3D model of a product and modify the model based on his or her own impressions and preferences. The system is based on Virtual Reality and can be controlled through 3D-printed Tangible User Interfaces (Fig. 3). The user can easily change the physical properties of the product and get a realistic impression of the User Experience with the product. This work received the Best Paper Award at the 12 th International Conference on Product Lifecycle Management. Fig. 2: ideation sessions in France and in Japan Fig.1: Factors of success at innovative companies [Boston Consulting Group, 2014 annual survey] Fig.3: Mixed reality system for co-design

Towards Technological Innovation through Human-centered …Towards Technological Innovation through Human-centered Design Céline Mougenot Apple, Google, Samsung, Microsoft and IBM

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Towards Technological Innovation through Human-centered Design

Céline Mougenot

Apple, Google, Samsung, Microsoft and IBM have been designated as the most innovative companies in the world [Global Innovators Survey, Boston Consulting Group, 2014]. The analysis of the most innovative companies process shows that “ideation” and “concept development and prototyping” are two key factors of innovation leverage and economic success (Fig. 1).

In a context of global competition, our research aims at understanding how to leverage innovation, specifically in the phases of “ideation” and “concept development and prototyping”, and to provide designers / engineers with novel methodologies and tools that can enhance their creativity and lead to the design of innovative, user-friendly and enjoyable technological products.

IDEATION | Project: Collaboration in Ideation Sessions in Japan and in France

Creativity and innovation require collective efforts and collaboration between diverse people, with development of a “culture of collaboration”. This research aims at understanding relations between collaboration and creativity in creative engineering design. This research follows a comparative approach on the dynamics of interactions in creative design projects across two similar engineering universities in France, i.e. Telecom ParisTech, and in Japan, i.e. Tokyo Tech. “Ideation sessions” were organized in both countries (Fig. 2). The experiments used videos of group work during a creative design task and interviews. Data were analysed using combined methods for understanding creativity and collaboration [Detienne et al., 2012]. The findings serve as “best practices” guideline for creative grlobal collaboration and for designing software that facilitate design ideation.

CONCEPT DEVELOPMENT AND PROTOTYPING | Project: A Mixed Reality interface for Co-design with Final Users

Designing together with the final users (“co-design”) is shown to generate better and user-friendlier products and user experience than “mediated design”, in which final users are involved at the end of the design process [Sanders, 2008]. Our system allows anyone to interact with a 3D model of a product and modify the model based on his or her own impressions and preferences. The system is based on Virtual Reality and can be controlled through 3D-printed Tangible User Interfaces (Fig. 3). The user can easily change the physical properties of the product and get a realistic

impression of the User Experience with the product. This work received the Best Paper Award at the 12th International Conference on Product Lifecycle Management.

Fig. 2: ideation sessions in France and in Japan

Fig.1: Factors of success at innovative companies [Boston Consulting Group, 2014 annual survey]

Fig.3: Mixed reality system for co-design