28
TourismConcern Annual Report & Accounts Year ended 31st March 2006

TourismConcern€¦ · destinations. The ensuing report was the first to address such issues and continues to be widely used. Reaching the public The launch of the campaign in August

  • Upload
    others

  • View
    0

  • Download
    0

Embed Size (px)

Citation preview

Page 1: TourismConcern€¦ · destinations. The ensuing report was the first to address such issues and continues to be widely used. Reaching the public The launch of the campaign in August

TourismConcern

Annual Report & AccountsYear ended 31st March 2006

Page 2: TourismConcern€¦ · destinations. The ensuing report was the first to address such issues and continues to be widely used. Reaching the public The launch of the campaign in August

ContentsLetter from the Chair Staff/Volunteers Director’s Report

1 Putting pressure onindustrySun, Sand, Sea and Sweatshops no more!Reaching the public ExhibitionIndustry relationsLabour auditFair Trade in Tourism

2 Tourism and human rightscampaignPost-tsunami reconstruction and tourism: a second disaster?Working to Make Tourism Poverty HistoryUnacceptable development in the Bahamas

3 Winning the support ofholidaymakersOUTREACH ACTIVITIES 2005-2006Getting holidaymakers on boardAvoid guilt tripsGap years: the new colonialism?Behind The Smile touring exhibition Make Poverty History Talking TravelBroadening the message

4 An unrivalled informationsourceThe Ethical Travel GuideWebsiteResources

5 In the mediaThe changing face of newsTsunami reconstruction hits the headlines

7 Moving forward

8 Financial ReviewStatement of Financial Activities Balance SheetAbout Tourism Concern’s accountsFunding sourcesTreasurer’s ReportHow the money is spent

Tourism Concern fights

exploitation in

tourism, particularly in

poorer countries. We

believe everyone - from

government to tour

operators to travellers -

must help in

challenging and

changing tourism.

345

777788

11

1112

15151516161617

191919

2121

22

232425252627 COVER PHOTOGRAPHY (FROM LEFT): NICK HANNES;

MICHAEL LOMOTEY; TOURISM CONCERN; JOHN TRIBE;JOHN TRIBE; NICK HANNES

Page 3: TourismConcern€¦ · destinations. The ensuing report was the first to address such issues and continues to be widely used. Reaching the public The launch of the campaign in August

3

TOURISM CONCERN • ANNUAL REPORT AND ACCOUNTS 2006

Tourism Concern continues to be a unique campaigningorganisation with a strong impact on tourism, the world'sbiggest service industry employing more than 200 millionworkers. Our emphasis on advocacy and ensuring that tourismbenefits local communities distinguishes us from the growingnumber of organisations that support responsible tourism.Our strap-line “Fighting Exploitation in Tourism” explains the

focus of our work, drawing attention to injustice and challengingcompanies to accept responsibility for the effect their operations have on thecommunities they operate in.

We are delighted that the international Fair Trade Labelling Organisation is workingwith us on a feasibility study to deliver a fair trade label for tourism. This is atremendous achievement. Our Sun, Sand, Sea and Sweatshops campaign has resultedin a comprehensive labour audit and our photographic exhibition, Behind the Smile: thetsunami of tourism, continues on its world tour.

Tourism Concern has never wanted to put tourists off from travelling through guilt, sowe were thrilled when a leading advertising agency revitalised our key message. Ourcode of conduct on how to “Avoid Guilt Trips” is on the website and the T-shirtscontinue to sell well.

Sadly, our anxieties about the impact of post-tsunami reconstruction were confirmedthrough extensive research. Our report “Post-tsunami reconstruction and tourism: asecond disaster?” highlights the plight of the communities most affected and giveslocal people a voice.

We remain an important centre for information, constantly responding to requests fromthe media, members and organisations across the globe. Our website is still an importantsource for our expanding global network. Back home our library serves students andothers seeking to understand how tourism can benefit communities in host countries.

We continue to pursue funding streams that will make us less reliant on major funders.The challenge is great but Tourism Concern is rising to it, seeking patrons and donors,industry support and selling our exceptional knowledge through consultancy.

On behalf of the trustees, I would like to extend a huge thanks to the staff andvolunteers whose work, dedication and abundant energy make Tourism Concern whatit is: a very small charity with a great big voice, being heard across the world.

Best wishes.

Lette

rfrom

theC

hair

Page 4: TourismConcern€¦ · destinations. The ensuing report was the first to address such issues and continues to be widely used. Reaching the public The launch of the campaign in August

Tourism Concern CouncilCorinne Attwood , Stroma Cole (Chair from February 2006), Roger Diski, Roy Graff,Matt Gorman, Neville Linton, John Sparrowhawk (Chair up until January 2006), PeterStone, Matthew Thomson, Brian Wade, Nia Wagenaar

StaffDirector Patricia BarnettInformation Officer/Webmaster Francesca LeadlayOutreach Officer Michael LomoteyCampaigns Officer Kelly HaynesFinance Officer Alan NguyenProgramme Manager Guyonne James

Special thanksOrely MinelliChristine FranklinPaul SmithAnn NoonLee ViesnikAlison JarvisPeter Bishop

Volunteers (April 2005-March 2006 only)

Many thanks to our supportive volunteers:Abigail Peel, Abigail Sampson, Alison Rice, Amanda Statham, Angela Kalisch, BegonaMendez, Cath McCoy, Chris Ball, Chris Gourley, Chris Sandbrook, Claire Armstrong,Claire Fitchett, Dave Tucker, David Callagher, Elisa Calcaterra, Felicia Simpore, HelenClegg, James Lloyd, People and Planet, Jamie Tinklepaugh, Jean Sinclair, JonoGurney, Julie Jones, Lina Spyrou, Linda Hartley, Lisa Fox, Livia Puggini, LizzieEdwards, Lola Pardo, Luciana Lago, Manda Brookman, Cornwall Sustainable TourismNetwork, Margery Hancock, Maria Barry, Michaela Hiden, Michelle Higginson, MilaMartins, Monica Vecchi, Naomi Barber, Natalie Prensa, Nicky Brown, Oona Bradley,Pamela Nowicka, Patrick Hourmant, Patrick Porterfield, Pauline Cooksey, Paulo Arias,Peter Webster, Rebecca Donaldson, Rosalina Babourkova, Rosanne Oomkens, SaraWinnington, Sarah Breckenridge, Sarah Horner, i-to-i, Sarah Myers, Sean Touhig,Silvija Stojkovic, Simon Power, Stella Marie-Abrahams, Su Reece, Sue Wheat, UpmaArora, Victor Seedman, Virgina Gravalos, Dave Tulacz

4

TOURISM CONCERN • ANNUAL REPORT AND ACCOUNTS 2006

˘

Page 5: TourismConcern€¦ · destinations. The ensuing report was the first to address such issues and continues to be widely used. Reaching the public The launch of the campaign in August

TOURISM CONCERN • ANNUAL REPORT AND ACCOUNTS 2006

5

Dire

ctor’s

Re

port:M

ovingforw

ard

The extraordinary dynamics of Make Poverty Historydominate this past year.

Our huge banner stressing that we canMakeTourismPovertyHistory filled us with pride aswe marched with tens of thousands in Edinburghto argue our case with the G8 leaders that theyhad to undertake to work seriously for thebenefit of the poor.

Increasingly the tourism industry has begun touse our language and argue that it is workingtowards practising socially responsibletourism. Tourism Concern's focus on theworking conditions of people employed by mainstreamhotels used by the biggest UK operators has led to the issue being taken up bythe travel companies. When one of those big operators invited me to what wasprobably the first-ever meeting by a key player to consult about its future directionin the field of social responsibility, I again felt proud about the progress we'dhelped to achieve. Around the table were representatives with a wide variety ofinterests – several opposed to the interests of the operator.

This has been a year when we too have worked with people and organisations froma broad spectrum. The TUC hosted our annual general meeting at which we wereprivileged to host a Sri Lankan hotel owner who, together with his village,successfully challenged the forced displacement of the community from their beachto an area two kilometres away – all in the name of developing up-market tourism.We've worked with church and women's groups, spoken at conferences at differentends of the world and been very heartened to receive feedback that shows howpowerful our work and our website are and how dynamically the latter is beingused by all sorts of people.

But we will only believe in real change when we see it happening. We haveachieved a great deal this year with our campaign work, but we will only besatisfied when we are sure that it improves the lives of the people living in thedestinations we visit on holiday.

Patricia [email protected]

Page 6: TourismConcern€¦ · destinations. The ensuing report was the first to address such issues and continues to be widely used. Reaching the public The launch of the campaign in August

Putting

pre

ssureon

industry

1

6

TOURISM CONCERN • ANNUAL REPORT AND ACCOUNTS 2006

Tanzania: porters on Kilimanjaro

PHOTO BY NICK HANNES

Page 7: TourismConcern€¦ · destinations. The ensuing report was the first to address such issues and continues to be widely used. Reaching the public The launch of the campaign in August

Sun, Sand, Sea andSweatshops no more!

Three years of hard campaigning onlabour conditions came to an end

in December and we are delighted at thesuccess we have achieved. This ground-breaking campaign, funded by theEuropean Commission and the JosephRowntree Charitable Trust, has putlabour conditions on the agenda of anindustry that previously refused toacknowledge human rights abuses astheir responsibility.

Our first objective was to show thatthere was systematic abuse of tourismworkers. By researching seven differentdestinations, we uncovered widespreadand endemic abuse and were able toshow the devastating effect this abusewas having in the communities in thosedestinations. The ensuing report was thefirst to address such issues and continuesto be widely used.

Reaching the public

The launch of the campaign in August2004, backed by the TUC, hit theheadlines and we continued to build onthis media exposure with a series ofevents, workshops and conferencesaimed at raising awareness among thepublic.

Critical to putting pressure on the touroperators was our postcard campaign.The operators told us that theircustomers didn't care about labour abuseso they saw no reason to act. Thepostcard petition got the public involved

by asking them to let the tour operatorsknow that they do care. Nearly 7000signed postcards were sent and theycontinue to arrive.

Exhibition

We had an amazing reaction to ourphotographic exhibition which, morethan anything, has enabled the travellingpublic to understand the impact ofabusive labour conditions. Thesestunning images have been shown allover the world, in Germany, Italy, Chinaand Brazil. Currently, the exhibition istouring with our partners in Belgiumwho have added their own section ofstriking pictures from Tanzania byphotographer Nick Hannes.

Industry relations

We continued putting pressure on thetour operators to prioritise corporatesocial responsibility and labourconditions. By the time the campaignfinished, every member of theFederation of Tour Operators (FTO),which includes all the major operators inthe UK, had published a social policy ontheir website. Each one mentions labourconditions as an area of concern. FirstChoice published the first ever socialreport from a tour operator inNovember and came to TourismConcern to discuss it. Tricia Barnett wasalso invited to their stakeholder meeting.Of course there is a huge amount still tobe done to ensure that these fine wordstranslate into protection for workers onthe ground. Nevertheless, workers' rights

7

1 • PUTTING PRESSURE ON INDUSTRY

1P

uttingp

ressure

onind

ustry

Page 8: TourismConcern€¦ · destinations. The ensuing report was the first to address such issues and continues to be widely used. Reaching the public The launch of the campaign in August

8

are now an established part of touroperators' corporate socialresponsibility, a responsibilitywhich they can no longer deny.

Labour audit

In April 2005, the labour auditwas successfully piloted in Egypt. Wehad developed this tool to enable thetourism industry to evaluate labourconditions within the hotels they wereusing. This is the first step to addressingthe abuse that pervades the industry.Although we intend to develop thelabour audit independently, the work wehave done and the skills we have gainedin this area will support our fair tradework.

In conclusion

We have put labour conditions on theagenda of the tourism industry but thereis a long way to go before workers stopbeing exploited. Nevertheless, the finalevaluation report that was sent to theEU was very positive not just about thesuccesses of the project but also TourismConcern's role within it.

“The project has consolidated andexpanded an extensive network of NGO's,a range of civil society organisations andtrade unions while further enhancing theposition of Tourism Concern as a leadingand committed campaigning organisationfor just and equitable tourism in the UKand around the world.” Raoul Bianchi,author of the project evaluation report.

TOURISM CONCERN • ANNUAL REPORT AND ACCOUNTS 2006

Putting

pre

ssureon

industry

1

Fair Trade in Tourism

Tourism Concern has been working todevelop and promote the principles offair trade tourism for many years. Thisyear we have taken the first steps in aproject that will finally provideconsumers with a reliable andmeaningful fair trade in tourism label.We have been in discussions with theFairtrade Foundation in the UK and theFairtrade Labelling Organisations (FLO),the umbrella organisation for thecertification of Fairtrade. We will beworking together with our partners inEurope and destinations all over theworld to develop a Fairtrade certificationprocess for tourism. This will ensure thatlocal people and their communitiesbenefit from tourism and that ourholidays actively support host economiesand encourage consumer choice.

We are in the process of a feasibilitystudy and the project itself is planned tostart later this year. The label will not beseen on holidays for a while yet but wehope that by 2008 you too will be ableto buy a Fairtrade holiday.

Guyonne James attending a UNEP (UnitedNations Environment Programme) in Rio de Janeiro

Page 9: TourismConcern€¦ · destinations. The ensuing report was the first to address such issues and continues to be widely used. Reaching the public The launch of the campaign in August

Top: Porters sufferfrom extremely lowwages, food shortage,inadequate clothingand lack of propersleeping bags or tents.The porters sharingthis tent will not beprotected at 5,800mwhen it is -20°outside.

Middle: Porters carrya tower of piled upplastic chairs to offertourists a comfortableseat during meals.

Bottom: Around6,000 men try to getwork as porters despitethe fact that everyyear some of them willdie from altitudesickness, extreme coldor accidents.

PHOTOS BY NICK

HANNES

9

1 • PUTTING PRESSURE ON INDUSTRY

Page 10: TourismConcern€¦ · destinations. The ensuing report was the first to address such issues and continues to be widely used. Reaching the public The launch of the campaign in August

Tourism

andhum

anrig

htsc

amp

aign

2

10

Local fishermanin Arugam Bay,Sri Lanka

PHOTO BY

RAHEEM HANIFFA

Childrenfrom Pottuvil,the nearesttown toArugam Bay

PHOTO BY

RAHEEM

HANIFFA

Page 11: TourismConcern€¦ · destinations. The ensuing report was the first to address such issues and continues to be widely used. Reaching the public The launch of the campaign in August

Post-tsunami reconstructionand tourism: a seconddisaster?

An equally big effort was devoted toextensive research, both in the office

and on the ground, into the consequencesof the tsunami on people in South andSouth East Asia. More than nine monthsafter the disaster, Tourism Concern foundthat because of land disputes related to theredevelopment of tourism, thousands ofpeople remained homeless.

We produced a report in October that notonly questioned whether the huge amountof aid from international donors was reallygetting through to the people who neededit, but also whether the tsunami hadopened up an opportunity to governmentsand developers to use the cleared land forinappropriate tourism developments.

The report included first-hand accountsfrom vulnerable people who had beenrelocated against their will and away fromtheir livelihoods. To give just one example,beachside fishing settlements in TamilNadu in India were moved more than2kms inland.

Our recommendations included the needfor governments, aid organisations and thetourism industry to act urgently to reviewthe reconstruction work in relation to landissues and tourism development.

To highlight the serious nature of thereport's findings, we invited RaheemHaniffa (pictured) to the UK as our guestto talk at meetings and to the press aboutthe problems. Raheem runs a guesthouse,the Arugam Bay Hillton, on Sri Lanka's

2 • TOURISM AND HUMAN RIGHTS CAMPAIGN

11

2T

ourismand

human

rights

cam

paig

n

east coast. At a series of protests togetherwith his fellow villagers, he successfullychallenged the Sri Lankan government'sproposed post-tsunami US$80 millionredevelopment of the bay that would haveforced the 2000 villagers to move inland.The government did not even own theland.

Working to Make TourismPoverty History

On 2nd July last year, Tourism Concernjoined over 500 campaign groups inEdinburgh and marched through the citycalling on world leaders to act to end globalpoverty. As development and tourism areenmeshed, it was natural for TourismConcern to become a member of the MakePoverty History coalition to demand thatthe G8 countries increase aid, cancel debtand change the rules of world trade so thatthey favour the interests of the poor.

Page 12: TourismConcern€¦ · destinations. The ensuing report was the first to address such issues and continues to be widely used. Reaching the public The launch of the campaign in August

12

Our staff made a major commitment injoining the MPH campaign as the maincoalition players were the country’s biggestdevelopment agencies, with workers andresources specifically allocated todeveloping the campaign. Taking an activerole as a small specialist NGO was a toughchallenge which we believe we tackledexceptionally well. We took ourphotographic exhibition Behind the Smile:the tsunami of tourism and the reactionwas astonishing with people queuing up tooffer their support.

Unacceptable development inthe Bahamas

The community of Bimini, a Bahamianisland 50 miles east of Florida, felt isolatedin their struggle to stop a majorenvironmentally damaging tourism project

2

Tourism

andhum

anrig

htsc

amp

aign

TOURISM CONCERN • ANNUAL REPORT AND ACCOUNTS 2006

on their island. But when word got outthat they were challenging the HiltonGroup, Tourism Concern agreed tosupport them. Having destroyed hundredsof metres of mangroves and coastline, thesemi-industrial development includes acasino, marinas, golf course and condos.

Persistent campaigning eventually resultedin a request by the consultant to Hilton tomeet with us to discuss corporate socialresponsibility.

What with the islanders of Mandhoo inthe Maldives getting upset aboutunacceptable environmental damage whichinvolved the Hilton, Tourism Concern isbeginning to wonder if this is becoming abit of a habit for the hotel group, eventhough it has a published commitment tosocial and environmental responsibilities.

Children get involvedwith activities at theMake Poverty History eventon 2nd July 2005 in Edinburgh

PHOTO BY MICHAEL LOMOTEY

Page 13: TourismConcern€¦ · destinations. The ensuing report was the first to address such issues and continues to be widely used. Reaching the public The launch of the campaign in August

13

Top: : A crowd triesto stop bulldozersdigging up Biminifor a luxury tourismresortPHOTO BY GRANT

JOHNSON

Middle (L): Protestsagainst the BiminiBay tourismdevelopment whichthreatens communityresources and theecology of BiminiPHOTO BY GRANT

JOHNSON

Middle (R): Massivetourism developmenton the island ofBimini will devastatethis ecological jewelforever.

Bottom: The megatourism developmenthas destroyedhundreds of metres ofmangrove forest.PHOTO BY GAIL WOON

2 • TOURISM AND HUMAN RIGHTS CAMPAIGN

Page 14: TourismConcern€¦ · destinations. The ensuing report was the first to address such issues and continues to be widely used. Reaching the public The launch of the campaign in August

Winning

thesup

portof

holidaym

akers

3

14

PHOTO BY FRANCESCA LEADLAY

Page 15: TourismConcern€¦ · destinations. The ensuing report was the first to address such issues and continues to be widely used. Reaching the public The launch of the campaign in August

OUTREACH ACTIVITIES2005-2006

Getting holidaymakers on board

The current UK market for overseasholidays is huge. Reaching the millionsof people travelling around the world isa big challenge for Tourism Concern'soutreach department.

However we have seen signs, for instancethe numerical increase in ethical touroperators and the demand for ethicalholidays, that point to the success andgrowing awareness of our work.

Avoid guilt trips

Our Avoid Guilt Trips slogan fronts acampaign designed to show people howbest to have a positive effect whiletravelling. The focus is to alert people tothe issues on which we campaign and wehave produced practical tips on how toavoid having a holiday with negativeimpacts on host peoples and theirenvironment. We were particularlydelighted with the production of threestriking Avoid Guilt Trips t-shirts whichhave proved really popular and can bepurchased online.

15

Gap years: the newcolonialism?

As part of our Avoid Guilt Tripscampaign, Tourism Concern followed upa successful two-day conference foryoung people going travelling, and inparticular gap year volunteers, thatresulted in the development of a code foryoung travellers and a video made withVSO, with a second event last December.It included a debate to explore whethergap years were a new form ofcolonialism. Resiato Martyn from Kenyaargued that “volunteer tourism is justanother colour bandage on the wound oftourism”. Because of the way theindustry markets itself using negativestereotypes of people from poorercountries, young people believe they havean important role to perform therebyperpetuating colonialism. The oppositiondisagreed, arguing that internationalvolunteering offers meaningfulopportunities for both the beneficiaryand the volunteer and that participantsfound it profoundly life changing.

It was decided that Tourism Concernwould look into developing a code ofconduct for the internationalvolunteering industry.

3W

inningthe

supp

ortofholid

aymake

rs3 • WINNING THE SUPPORT OF HOLIDAYMAKERS

Page 16: TourismConcern€¦ · destinations. The ensuing report was the first to address such issues and continues to be widely used. Reaching the public The launch of the campaign in August

Behind The Smile touringexhibition

The powerful photographs and storiesproduced as part of the Sun, Sand, Seaand Sweatshops campaign were so wellreceived that we produced two touringversions of the exhibition which took in,among others, London and LeedsMetropolitan Universities.

Our exhibition has been shown inGermany, in Hong Kong at thealternative dialogue on fair trade at theWorld Trade Organisation, and waspraised in Brazil at the World SocialForum. It featured at a large LondonGap Year show, a Fair Trade Fair in Italyand was the subject of a talk that anoutreach speaker delivered in Turin earlyin 2006.

16

3

Behind The Smile also received criticalacclaim at various summer festivals, mostnotably the Make Poverty Historygathering for the G8 summit inEdinburgh.

Make Poverty History

We became a member of the MakePoverty History (MPH)coalition and got involvedin several of the events inthe UK. Both TourismConcern and MPHexpose how globalinjustices have increasedthe gap between theworld's rich and poor.

Talking Travel

The Talking Travelspeaker programmehas continued toensure that TourismConcern's message tothe UK public has

been informed and engaging forholidaymakers concerning the impactstourism can have on destinations. We

Winning

thesup

portof

holidaym

akers

TOURISM CONCERN • ANNUAL REPORT AND ACCOUNTS 2006

Avoid Guilt Trips t-shirts, volunteersand staff at WOMAD

Visitors to our MPH marquee at MPH rally

Page 17: TourismConcern€¦ · destinations. The ensuing report was the first to address such issues and continues to be widely used. Reaching the public The launch of the campaign in August

Top: Photo exhibitionat Camden GreenFair.

Middle: Behind TheSmile at Oxfam headoffice.

Below: ResiatoPatiat-Martynarguing her case thatgap years are a newform of colonialism atthe December AvoidGuilt Trips event

PHOTOS BY MICHAEL

LOMOTEY

believe that some of the growth indemand for fairer travel products andservices are a result of the last few yearsof our outreach work.

Volunteer speakers delivered over 30different talks that were attended bynearly 500 people this year. TalkingTravel speakers also made presentationsat larger events, conferences and anNGO development course.

Luciana Lago, one of our members andspeakers, was motivated to organise anexhibition at Oxfam's head office inOxford. “The exhibition raisedawareness about tourism issues withinOxfam and I am positive that we leftsome seeds on the ground.” Anunexpected outcome was a talk to seniorOxfam staff by Patricia Barnett, TourismConcern's director. Tricia raised concernsabout tourism and poverty and openedpeople's minds and hearts to this matter.

Broadening the message

We have continued to argue thatmainstream tourism has been packagedtoo narrowly by the tourism industryand is not seen as something that istraditionally taken up by Black andMinority Ethnic (BME) sections of UKsociety. This has opened up newopportunities for Tourism Concern butalso highlighted our limited capacity toaddress and fully tackle the issues raised.Thus there are gaps in the understandingof development issues in the BMEmarket that represent an opportunity fora targeted development awarenessprogramme.

17

3 • WINNING THE SUPPORT OF HOLIDAYMAKERS

Page 18: TourismConcern€¦ · destinations. The ensuing report was the first to address such issues and continues to be widely used. Reaching the public The launch of the campaign in August

An

unrivalled

information

source

4

18

PHOTO BY TARA MOLONEY

Page 19: TourismConcern€¦ · destinations. The ensuing report was the first to address such issues and continues to be widely used. Reaching the public The launch of the campaign in August

The Ethical Travel Guide

This year, Orely Minelli extensivelyresearched the listings for our newEthical Travel Guide, published in spring2006. The book is a natural successor toThe Good Alternative Travel Guide(2002) and has the potential totransform the lives of tourism projectowners and workers whose enterprisesare featured. David Kereto started asimple Maasai-owned campsite in Kenyain 2000 with just a few tents. Since hisinitiative featured in The GoodAlternative Travel Guide, the campsitehas vastly increased its capacity and theprofits fund local development projects.

Readers of The Ethical Travel Guide canfeel confident that their holiday, chosenfrom more than 300 places in over 60countries, will directly benefit the localcommunity. Tourism projects worldwidecompleted our detailed questionnaireand only those that met our strictcriteria were included in the guidebook.Initiatives demonstrated how theirenterprises benefited the localcommunity and their commitment tocommunity investment. We wouldwelcome your comments and feedbackon any issue addressed in the guide.Tours and holidays do not pay to belisted but we cannot endorse a directoryentry because we are unable to inspecteach one.

Website

Our website gives a comprehensiveoverview of ethical tourism and featuresinformation on our campaigns, online

resources and much more. In March2006, we launched our new online shopto sell our popular Avoid Guilt Tripst-shirts. The shop has proved a successfulway of marketing our resources andselling to a wider international audience.Website visits have risen once again to anaverage of 12,357 a month, up from11,333 last year and 8,750 two years ago.

Resources

We continue to sell wide-rangingresources and materials on tourism-related issues, including information andteaching packs, reports, videos andbooks. Many of the titles we sell are bypublishers that do not ordinarily supplyto the UK. Most of our stock is now onpermanent sale, so buy your copy ofCorporate Futures and Tourism as FairTrade: NGO Perspectives while stocks last!

19

4 • AN UNRIVALLED INFORMATION SOURCE

4A

nunrivalle

dinform

ationsourc

e

Page 20: TourismConcern€¦ · destinations. The ensuing report was the first to address such issues and continues to be widely used. Reaching the public The launch of the campaign in August

20

Inthe

me

dia

5

PHOTO BY PETER BISHOP

Val Pite draws the winning ticket for a holiday toSri Lanka donated by Intrepid as part of TourismConcern’s fundraising drive

PHOTO BY STEVE BLUNT

Page 21: TourismConcern€¦ · destinations. The ensuing report was the first to address such issues and continues to be widely used. Reaching the public The launch of the campaign in August

The changing face of news

As we are all aware, there has been adramatic transformation in the way thatwe access news. Naturally this has hadan impact on where and how TourismConcern is featured in the media. Thetraditional channels of radio, television,newspapers and magazines are nowcomplemented by blogs, on-linenewspapers, pod casts, web-basedmagazines and all manner of non-printcommunication.

Tsunami reconstruction hitsthe headlines

Tourism Concern has had a very goodyear for media coverage – both old andnew. Particularly strong feedback camein the shape of reports on our campaignon post-tsunami reconstruction anddisplacement. These included a featurein the TSSA union's journal, a TravelMole article which reported that“Tourism Concern has launched awithering attack on authorities intsunami-hit regions as communitiesstruggle to get back on their feet”, andthe Telegraph led with “Tens ofthousands of people displaced by theIndian Ocean tsunami remain homelessbecause of ongoing disputes over therebuilding of tourist facilities, the Britishpressure group Tourism Concern claimstoday.” Importantly, the story alsogained attention in Sri Lanka andThailand.

5In

them

ed

ia

21

5 • IN THE MEDIA

Page 22: TourismConcern€¦ · destinations. The ensuing report was the first to address such issues and continues to be widely used. Reaching the public The launch of the campaign in August

Fair Trade Tourism

Probably Tourism Concern's biggestchallenge is to see whether Fairtradetourism can be developed as a viable,marketable label that brings equity tothose who help provide our holidays.Work will take place this coming year ona feasibility study that has been initiatedby FLO, the international fair tradelabelling organisation. Together withpartners from Europe and the South, weshall continue to encourage this veryimportant process.

Corporate Group

Following a stream of requests fromsmall tour operators for advice abouthow they can practise more sociallyresponsible tourism, Tourism Concernwill be starting a new corporate groupfor small and medium-sized companies.The aim of the group will be to sharebest practice.

The Ethical Travel Guide

With The Ethical Travel Guide due to bepublished in May 2006, we anticipatedstrong consumer interest. Polly Pattullo,the author of Last Resorts, an absorbinginsight into tourism in the Caribbean,has written a lively, readableintroductory essay analysing why such aguide is needed, and Orely Minelli, whohas put together the listings, hasresearched over 300 initiatives fromaround the world that benefit localpeople.

Gap Year

Tourism Concern has long been aware ofthe unregulated growth of internationalvolunteering and gap year companies.We would very much like to respond torequests for support from some of themore ethical companies to create a newcode of practice and anticipatebeginning this in the coming year.

Post-tsunamireconstruction and tourism

Following on from Tourism Concern'sresearch which highlighted the humanrights injustices resulting from thetsunami, we aim to be able to work withgrassroots groups in tsunami-hit areas.The objective will be to support theirwork to build up the strength of thosewho have suffered so that they will beable to demand their rights.

Marketing

It is tough getting the message out to thepublic in order not only to encouragechanges in tourists' thinking andbehaviour but also to stimulate people tojoin Tourism Concern! We will thereforebe looking at new ways to extend ourmessage into the public arena.

Thanks

Our sincere thanks to LondonMetropolitan University for its generoushosting of our premises and to BritishAirways for kindly donating flights tosupport our work.

6

Moving

forward

22

TOURISM CONCERN • ANNUAL REPORT AND ACCOUNTS 2006

Page 23: TourismConcern€¦ · destinations. The ensuing report was the first to address such issues and continues to be widely used. Reaching the public The launch of the campaign in August

7F

inancialR

evie

w

23

8 • FINANCIAL REVIEW

Statement of Financial Activities for the year ended 31st March 2006

2006 2005

INCOMING RESOURCES Unrestricted Restricted Total TotalFunds Funds Funds Funds

£ £ £ £

Grants receivable 8,750 43,652 52,402 161,255

Memberships 26,951 26,951 29,932

Donations and fundraising 25,399 25,399 17,694

Donated facilities and benefits in kind 18,400 18,400 -

Sale of resources 7,517 7,517 3,384

Research and activities 7,751 7,751 13,400

Other income 2,030 2,030 1,996

TOTAL INCOMING RESOURCES 78,398 62,052 140,450 227,661

RESOURCES EXPENDED

Fundraising and Publicity 1,747 1,746 3,493 1,141

Charitable activities 60,129 166,553 226,682 221,311

TOTAL RESOURCES EXPENDED 61,876 168,299 230,175 222,452

Net Incoming/(Outgoing) Resources for the year 16,522 (106,247) (89,725) 5,209

Fund balances brought forward 27,703 106,247 133,950 128,741

Fund balances carried forward 44,225 0 44,225 133,950

Page 24: TourismConcern€¦ · destinations. The ensuing report was the first to address such issues and continues to be widely used. Reaching the public The launch of the campaign in August

7

Financ

ialRe

view

24

TOURISM CONCERN • ANNUAL REPORT AND ACCOUNTS 2006

Balance Sheetat 31st March 2006

2006 2006 2005 2005£ £ £ £

FIXED ASSETS

Total Fixed Assets 2,606 3,401

CURRENT ASSETS

Debtors and prepayments 35,150 108,176

Cash at bank and in hand 30,190 44,062

TOTAL CURRENT ASSETS 65,340 152,238

CREDITORS

Amounts falling due within one year 23,721 21,689

NET CURRENT ASSETS 41,619 130,549

NET ASSETS 44,225 133,950

CAPITAL AND RESERVES

Restricted funds 0 106,247

Unrestricted funds 44,225 27,703

44,225 133,950

These reports are a summary of information extracted from the financial accounts of TourismConcern, which are available upon request.

Page 25: TourismConcern€¦ · destinations. The ensuing report was the first to address such issues and continues to be widely used. Reaching the public The launch of the campaign in August

7F

inancialR

evie

w

25

8 • FINANCIAL REVIEW

About Tourism Concern’s accounts

Tourism Concern has two types of income:

Unrestricted General Funds – funds which can be used in accordance with thecharitable objectives at the discretion of the trustees.

Restricted Funds – funds that are raised for specific projects, or spent on aspecific project at the request of the donor.

Copies of Tourism Concern’s full accounts are available on request.

Sources of Funds

We are grateful to the following funders for their support and generosity.Without them, none of our work would be possible.

Ajahma Charitable TrustAW.60 Charitable TrustCatholic Agency for Overseas Development (CAFOD)Development Education Association (DEA)European CommissionThe Methodist Relief & Development FundThe Morel TrustThe NST Development Trust

Other Sources of Income

Tourism Concern MembershipsDonationsDonated facilities and benefits in kindResource salesResearch and activitiesBank interest

Page 26: TourismConcern€¦ · destinations. The ensuing report was the first to address such issues and continues to be widely used. Reaching the public The launch of the campaign in August

7

Financ

ialRe

view

26

TOURISM CONCERN • ANNUAL REPORT AND ACCOUNTS 2006

Treasurer’s ReportTourism Concern’s income for the year to 31st March, 2006 was lower than for theprevious year and as a result the organisation had to use up a large part of its reserves inorder to maintain its operations. Income from members and donations held up wellbut new project finance was much lower.

In line with many small, campaigning organisations in the UK, it has becomeincreasingly difficult to find funding for core work and campaign work.

Reserves at 31st March, 2006 (£44,225) represented three months average expenditure(including fixed salary costs). The trustees have been active in seeking to ensure thatmore funds are obtained in order to finance projects which the trustees feel need to beundertaken. Tourism Concern has taken serious action and has developed a businessplan and engaged the help of a professional fundraiser. Some success in fund raising hasbeen achieved over the last few months but more is still required. We are continuing todevelop relevant projects for which our fundraiser is actively seeking support.

Part of these unrestricted reserves will be used to fund Tourism Concern’s human rightscampaigns and fundraising activities.

During the year staff numbers were maintained although it should be noted that twoemployees who resigned after 1st April, 2006 have not been replaced. This reflects bothour flexibility and ability to survive in tough times.

Peter Stone

Treasurer

Page 27: TourismConcern€¦ · destinations. The ensuing report was the first to address such issues and continues to be widely used. Reaching the public The launch of the campaign in August

TOURISM CONCERN • ANNUAL REPORT AND ACCOUNTS 2002

27

Incoming resources

65%

25%

How the money is spent

38%13%

11%7%

Outgoing resources

2%8%

Charitable

Activities

Support Costs

Fundraising & Publicity

Other Costs

5%

18%

Grants Receivable

Donations & Fundraising

Donated Facilities &

Benefits in Kind

Resource Sales

Other Income

19%

Membership

Page 28: TourismConcern€¦ · destinations. The ensuing report was the first to address such issues and continues to be widely used. Reaching the public The launch of the campaign in August

I would like to support Tourism Concern

Name

Address

Postcode

Email

Tel

By becoming a member:

waged £20/non-waged £12*

By making a donation:

I am happy to set up a regular monthly standing order of£3/£4/£5* or £_________ to Tourism Concern and have completed the standing order form.

I would like to make a one-off donation of: £100/£50/£25/£10* Other £_________

I am a UK taxpayer and wish to make this and all past andfuture donations as Gift Aid so that Tourism Concern mayreclaim tax.

Please make cheques payable to Tourism Concern or fill in the Visa or Standing order forms below

Name

Name of My Bank

My Bank Address

Sort Code A/C No

Standing Order Form

Please pay Tourism Concern £3 / 4 / 5 a month or other amount£______ each month until further notice.

Standing order to start on ___ / ___ / ___ until further notice (please allow one month from signature date. You may cancelthis at any time by informing us or your bank.)

To your bank: Please pay the above amount each month toTourism Concern, Sort code 08 92 99, Account No. 65130397,The Co-operative Bank, PO Box 250, Delf House, Southway,Skelmersdale, WN8 6WT.

Signed____________________ Date________________

MasterCard / Visa Number

Amount £_________ Card Expiry Date:

Signed ________________________________________

Please return to Tourism Concern, not to your own bank.

TourismConcern

Please return completed form to: Tourism Concern, Stapleton House, 277-281 Holloway Rd, London, N7 8HN *circle as appropriate

Stapleton House • 277-281 Holloway Road • London N7 8HNt: 020 7133 3330 • f: 020 7133 3331 • e: [email protected] website: www.tourismconcern.org.ukTourism Concern is a company limited by guarantee (England). Registered charity no. 1064020.Registered office as above. Registered No. 3260052.

Address card is registered to if different from above

Design

&artw

ork:PeterBishop

•Print:Lithosphere

Ltd