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Tourism Tattler - May 2015

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This is a free sample of Tourism Tattler issue "May 2015" Download full version from: Apple App Store: https://itunes.apple.com/us/app/id793100030?mt=8&at=1l3v4mh Google Play Store: https://play.google.com/store/apps/details?id=com.presspadapp.tourismtattler Magazine Description: The Tourism Tattler is the Official Tourism Trade Journal of the Southern Africa Tourism Services Association (SATSA) and the African Travel & Tourism Association (ATTA), the Regional Tourism Organisation of Southern Africa (RETOSA), the National Accommodation Association of South Africa (NAA-SA) and the Seychelles Hospitality & Tourism Association (SHTA). The magazine is distributed internationally but focuses content on travel and tourism issues in and to Africa. You can build your own iPad and Android app at http://presspadapp.com

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Page 1: Tourism Tattler - May 2015
Page 3: Tourism Tattler - May 2015

MAY 2015 03Tourism Tattler Trade Journal

EDITORIAL04 Accreditation05 Cover Story06 Competition ACCOLADES08 Safari Awards 2016 ATTRACTIONS10 Safari Awards 2016 BUSINESS11 Interview with Kuoni Group12 SATSA Market Intelligence Report13 SA Tourism Business Performance14 Streamline your TO Business16 Benefits of Visa Facilitation17 SA's Immigration Debacle CONSERVATION18 Rhino Conservation Awards19 Supporting Africa Conservation

PUBLISHERTourism Tattler (Pty) Ltd.PO Box 891, Umhlanga Rocks, 4320KwaZulu-Natal, South Africa.Website: www.tourismtattler.com

EXECUTIVE EDITOR Des LangkildeCell: +27 (0)82 374 7260Fax: +27 (0)86 651 8080E-mail: [email protected]: tourismtattler

Issue 05 (May) 2015

Disclaimer: The Tourism Tattler is published by Tourism Tattler (Pty) Ltd and is the official trade journal of the Southern Africa Tourism Services Association (SATSA). The Tourism Tattler digital e-zine, is distributed free of charge to bona fide tourism stakeholders. Letters to the Editor are assumed intended for publication in whole or part and may therefore be used for such purpose. The information provided and opinions expressed in this publication are provided in good faith and do not necessarily represent the opinions of Tourism Tattler (Pty) Ltd, SATSA, its staff and its production suppliers. Advice provided herein should not be soley relied upon as each set of circumstances may differ. Professional advice should be sought in each instance. Neither Tourism Tattler (Pty) Ltd, SATSA, its staff and its production suppliers can be held legally liable in any way for damages of any kind whatsoever arising directly or indirectly from any facts or information provided or omitted in these pages or from any statements made or withheld or from supplied photographs or graphic images reproduced by the publication.

Adv. Louis NelAndrew CampbellDorria WattGrant TheisJean Francois Mourier

Contents

EVENTS20 Seychelles Biggest Event22 Eco-Conferencing Venue Selection HOSPITALITY25 Thrivability in Green Hotels26 Property Review - Hotel Verde28 Fostering Sustainable Hospitality29 Reviving Legends30 Franchising for Hotel Expansion LEGAL31 Risk in Tourism - Part 10 MARKETING32 Guest Feedback Myths33 Pros & Cons of Booking Restrictions TECHNOLOGY34 Must Have Apps for Travellers TRADE NEWS Visit our website for daily travel news

02 Hotel Verde Cape Town06 Southen Africa Tourism Services Assoc.07 SATIB Insurance Brokers09 Africa Travel & Tourism Association10 White Shark Projects

EDITORIAL CONTRIBUTORS

MAGAZINE SPONSORS

15 Travelogic15 Sprout Consulting21 Spier Wine Farm29 South Coast Tourism36 kulula.com

IN THIS ISSUE

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Kagiso MosueKirsten BohleLinda PettitLindsay de HeerMarcelo Risi

Martin Jansen van VuurenNikki TilleyRaynique DucieRJ Friedlander

BACK ISSUES (Click on the covers below).

MAGAZINE ADVERTISINGADVERTISING DIRECTOR Bev LangkildeCell: +27 (0)71 224 9971Fax: +27 (0)86 656 3860E-mail: [email protected]: bevtourismtattler

SUBSCRIPTIONSwww.tourismtattler.com/subscribe

EVENTS : Eco-Conference Venue Selection HOSPITALITY: Thrivability in Green Hotels

BUSINESS: Streamlining Tour Operators BUSINESS: SA's Immigration Debacle

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