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Tourism Tattler - February 2015

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This is a free sample of Tourism Tattler issue "February 2015" Download full version from: Apple App Store: https://itunes.apple.com/us/app/id793100030?mt=8&at=1l3v4mh Google Play Store: https://play.google.com/store/apps/details?id=com.presspadapp.tourismtattler Magazine Description: The Tourism Tattler is the Official Tourism Trade Journal of the Southern Africa Tourism Services Association (SATSA) and the African Travel & Tourism Association (ATTA), the Regional Tourism Organisation of Southern Africa (RETOSA), the National Accommodation Association of South Africa (NAA-SA) and the Seychelles Hospitality & Tourism Association (SHTA). The magazine is distributed internationally but focuses content on travel and tourism issues in and to Africa. You can build your own iPad and Android app at http://presspadapp.com

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FEBRUARY 201502 Tourism Tattler Trade Journal

in 5-Star LuxuryThe Natural Choice

Tel: +27 (0)28 384 8000 | Fax: +27 (0)28 384 8042 | [email protected] | www.grootbos.com

Celebrating Diversity

FEBRUARY 2015 03Tourism Tattler Trade Journal

EDITORIAL04 Accreditation05 Cover Story06 Article Comments BUSINESS08 SATSA Market Intelligence Report10 Importance of Credibility in Tourism CONSERVATION12 Shark Egg Case Monitoring Project EVENTS15 Testing the German waters HOSPITALITY24 Property Review: Grootbos

PUBLISHERTourism Tattler (Pty) Ltd.PO Box 891, Umhlanga Rocks, 4320KwaZulu-Natal, South Africa.Company Reg.No.: 2006/015252/07Website: www.tourismtattler.com

EXECUTIVE EDITOR Des LangkildeTel: +27 (0)32 815 0414 Cell: +27 (0)82 374 7260Fax: +27 (0)86 651 8080E-mail: [email protected]: tourismtattler

Issue 02 (February) 2015

Disclaimer: The Tourism Tattler is published by Tourism Tattler (Pty) Ltd and is the official trade journal of the Southern Africa Tourism Services Association (SATSA). The Tourism Tattler digital e-zine, is distributed free of charge to bona fide tourism stakeholders. Letters to the Editor are assumed intended for publication in whole or part and may therefore be used for such purpose. The information provided and opinions expressed in this publication are provided in good faith and do not necessarily represent the opinions of Tourism Tattler (Pty) Ltd, SATSA, its staff and its production suppliers. Advice provided herein should not be soley relied upon as each set of circumstances may differ. Professional advice should be sought in each instance. Neither Tourism Tattler (Pty) Ltd, SATSA, its staff and its production suppliers can be held legally liable in any way for damages of any kind whatsoever arising directly or indirectly from any facts or information provided or omitted in these pages or from any statements made or withheld or from supplied photographs or graphic images reproduced by the publication.

Adv. Louis NelDr. Peter E. Tarlow

Contents

LEGAL18 Risk in Tourism - Part 7 MARKETING19 Trends to boost hotel marketing 20 Tourism Challenges - Part 2 NICHE TOURISM22 Responsible Tourism Practices RISK27 Crises Management TRADE NEWS Visit our website for daily travel news

02 Grootbos Private Nature Reserve05 BayTown.co.za06 World Travel Market Africa07 SATIB Insurance Brokers

EDITORIAL CONTRIBUTORS

MAGAZINE SPONSORS

09 Comair / kulula.com14 OTM-India17 White Shark Projects28 National Sea Rescue Institute

IN THIS ISSUE

10

NICHE TOURISM: How to apply Responsible Tourism Practices.

22

Martin Jansen van VuurenNikki Tilley

RJ Friedlander

BACK ISSUES (Click on the covers below).

MAGAZINE ADVERTISINGADVERTISING DIRECTOR Bev LangkildeTel: +27 (0)32 815 0414 / (0)31 813 5326Fax: +27 (0)86 656 3860Cell: +27 (0)71 224 9971E-mail: [email protected]: bevtourismtattler

SUBSCRIPTIONSwww.tourismtattler.com/subscribe

ONLINE ADVERTISINGBANNER ADSwww.tourismtattler.com/advertising_ratesBUSINESS DIRECTORY LISTINGSwww.tourismtattler.com/business-directory

HOSPITALITY: Property Review: Grootbos Private Nature Reserve.

BUSINESS: The Importance of Credibility in Tourism.

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