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Tourism Tattler - April 2015

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This is a free sample of Tourism Tattler issue "April 2015" Download full version from: Apple App Store: https://itunes.apple.com/us/app/id793100030?mt=8&at=1l3v4mh Google Play Store: https://play.google.com/store/apps/details?id=com.presspadapp.tourismtattler Magazine Description: The Tourism Tattler is the Official Tourism Trade Journal of the Southern Africa Tourism Services Association (SATSA) and the African Travel & Tourism Association (ATTA), the Regional Tourism Organisation of Southern Africa (RETOSA), the National Accommodation Association of South Africa (NAA-SA) and the Seychelles Hospitality & Tourism Association (SHTA). The magazine is distributed internationally but focuses content on travel and tourism issues in and to Africa. You can build your own iPad and Android app at http://presspadapp.com

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APRIL 2015 03Tourism Tattler Trade Journal

EDITORIAL04 Accreditation05 Cover Story06 Article Comments ACCOLADES08 Tourism Expert Honoured09 South Coast Swings Major Awards BUSINESS10 SATSA Market Intelligence Report CONSERVATION12 The Business of Conservation EVENTS16 Venue Review: Spier

PUBLISHERTourism Tattler (Pty) Ltd.PO Box 891, Umhlanga Rocks, 4320KwaZulu-Natal, South Africa.Company Reg.No.: 2006/015252/07Website: www.tourismtattler.com

EXECUTIVE EDITOR Des LangkildeTel: +27 (0)32 815 0414 Cell: +27 (0)82 374 7260Fax: +27 (0)86 651 8080E-mail: [email protected]: tourismtattler

Issue 04 (April) 2015

Disclaimer: The Tourism Tattler is published by Tourism Tattler (Pty) Ltd and is the official trade journal of the Southern Africa Tourism Services Association (SATSA). The Tourism Tattler digital e-zine, is distributed free of charge to bona fide tourism stakeholders. Letters to the Editor are assumed intended for publication in whole or part and may therefore be used for such purpose. The information provided and opinions expressed in this publication are provided in good faith and do not necessarily represent the opinions of Tourism Tattler (Pty) Ltd, SATSA, its staff and its production suppliers. Advice provided herein should not be soley relied upon as each set of circumstances may differ. Professional advice should be sought in each instance. Neither Tourism Tattler (Pty) Ltd, SATSA, its staff and its production suppliers can be held legally liable in any way for damages of any kind whatsoever arising directly or indirectly from any facts or information provided or omitted in these pages or from any statements made or withheld or from supplied photographs or graphic images reproduced by the publication.

Adv. Louis NelDes LangkildeGerhard Damm

Contents

HOSPITALITY19 Hotel industry must embrace technology LEGAL20 Risk in Tourism - Part 9 MARKETING22 Dispelling Negativity in Marketing23 10 Tips for Tavel Consultants NICHE TOURISM25 Taking Responsible Tourism to China26 Ecotourism: A Case Study. TRADE NEWS Visit our website for daily travel news

02 Spier Wine Farm06 World Travel Market Africa07 SATIB Insurance Brokers11 City Lodge

EDITORIAL CONTRIBUTORS

MAGAZINE SPONSORS

15 Grootbos Private Nature Reserve21 Travelogic21 Southen Africa Tourism Services Assoc.28 National Sea Rescue Institute

IN THIS ISSUE

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NICHE TOURISM: Ecotourism – A Case Study .

20

Judy LainDorria WattLianne Osterberger

Martin Jansen van VuurenNikki TilleyRian Bornman

BACK ISSUES (Click on the covers below).

MAGAZINE ADVERTISINGADVERTISING DIRECTOR Bev LangkildeTel: +27 (0)32 815 0414 / (0)31 813 5326Fax: +27 (0)86 656 3860Cell: +27 (0)71 224 9971E-mail: [email protected]: bevtourismtattler

SUBSCRIPTIONSwww.tourismtattler.com/subscribe

ONLINE ADVERTISINGBANNER ADSwww.tourismtattler.com/advertising_ratesBUSINESS DIRECTORY LISTINGSwww.tourismtattler.com/business-directory

EVENTS : Venue Review – Spier Wine Farm.

CONSERVATION: The Business of Conservation.

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