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International Telecommunication Union ITEXPO Miami, 21 January 2010 Total Conversation Communication for all with SIP based Multimedia calls Gunnar Hellström, ITEXPO, Miami Jan 2010

Total Conversation Communication for all with SIP based Multimedia calls

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Total Conversation Communication for all with SIP based Multimedia calls. Gunnar Hellström,. ITEXPO, Miami Jan 2010. Total Conversation puts the user in the center of the communication society. The way you call every day must also be the way you call in emergency. - PowerPoint PPT Presentation

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Page 1: Total  Conversation Communication for all with SIP  based  Multimedia  calls

InternationalTelecommunicationUnion

ITEXPO Miami, 21 January 2010

Total ConversationCommunication for all with SIP based Multimedia calls

Gunnar Hellström,

ITEXPO,Miami

Jan 2010

Page 2: Total  Conversation Communication for all with SIP  based  Multimedia  calls

InternationalTelecommunicationUnion

ITEXPO Miami, 21 January 2010

2

Total Conversation puts the user in the center of the communication society.

Text, Sign & Caption

Relay Services

user with communication disability

Emergency services 112,

911,...Users with Total Conversation or

Real-time text Devices

Voice telephone users

The user in the center of inclusive communication

The way you call everyday must also be the way you call in emergency

Relay services for mode conversion when users have no common way of communication

When all have interoperable Total Conversation. many calls can go direct

Same terminal for all contacts

Voice user communicationdirect or via relay services

Page 3: Total  Conversation Communication for all with SIP  based  Multimedia  calls

InternationalTelecommunicationUnion

ITEXPO Miami, 21 January 2010 3

Total Conversation, communication in many ways

Enables consistent voice, text and video communication at the same time and in real time.

Media:Audio for speech.Video for sign language, lip reading, and general showingReal-time text for good text contact for part or whole conversation

An open standardised concept, originally from ITU, now also in IETF, ETSI and 3GPP standards.

Defined in ITU-T F.703The base for conversational services for all.Appreciated in implementations with thousands of

users.General concept, but SIP is the main

implementation environmentA small but important extension of the videophone

concept by adding real-time text.Now supported to grow through the EU deployment

project REACH112.Real-time text: Text is sent at the same flow as it is typed. Near character-by-character. Gives good contact and efficient dialogue in intensive calls.

Page 4: Total  Conversation Communication for all with SIP  based  Multimedia  calls

InternationalTelecommunicationUnion

ITEXPO Miami, 21 January 2010 4

Call with media: Real-time text, video, voice.-desirable for all-essential for people with disabilities

-desirable for everyday calls-essential for emergency calls

Example: A deaf-blind woman in a Total Conversation call, producing sign-language and receiving text.

(click to play)

Total Conversation example

Page 5: Total  Conversation Communication for all with SIP  based  Multimedia  calls

InternationalTelecommunicationUnion

ITEXPO Miami, 21 January 2010 5

Old PSTN network

Traditional Textphones

PSTN Phones

VoIP Phones(voice only)

SIP with RFC4103

for Real-time Textvideo

and audio

PSTNTo IP

GatewayGATEWAY

Text, video and Voice VoIP Phone

Computer, PDA, other Text device with Textphone capability(directly or indirectly)

Mobile phone

IP text device

Other Networks( closed systems,

other standards)

IP network

Personal Computers(text, voice and video)

VoIP Mobile phone with RTT

OtherProtocols

Total Conversation Interoperability

GATEWAYPSTN

112

Focus on SIP, allow variations through gateways

Page 6: Total  Conversation Communication for all with SIP  based  Multimedia  calls

InternationalTelecommunicationUnion

ITEXPO Miami, 21 January 2010 6

REACH112 EU Project Network with interoperable Total Conversation services

Internet

Sweden TC

Netherlands TC(Trials)

Spain TC(Trials)

France TCUK TC

TC SIPTC S

IP

TC SIP

TC

SIP

TC SIP

Type Talk(V.21)

RTT Service

Text Relay(V.21)

Video Relay

SIP

PSAP

PSAP

PSAP

Video Relay

PSAP

SIP

Video Relay

PSAP

Key

Gateway

PSTN Text Terminal

Mobile TC User

Mobile Text User

Static TC User

TC Call Center Agent

RTT Service

Multiple providersMultiple manufacturersInteroperability by using same interchange protocolSIP with T.140/RFC 4103 real-time text,video and audio.SIP peeringNo isolated islands

Page 7: Total  Conversation Communication for all with SIP  based  Multimedia  calls

InternationalTelecommunicationUnion

ITEXPO Miami, 21 January 2010 7

SIP at the heart of Total Conversation

• Media negotiation for all three media carried in SDP.• RTP based media may go directly between terminals.

Video, Real-time text and Audio.• Connection possible with

subsets of media • Firewall and router passing through mature

technologies. – SIP-aware routers– Remote SIP Connectivity

Page 8: Total  Conversation Communication for all with SIP  based  Multimedia  calls

InternationalTelecommunicationUnion

Gunnar Hellströ[email protected]

www.omnitor.se

ITU-T Workshop on AccessibilityGeneva, 2 November 2009

8

Acknowledgement: Some pictures and video clips were provided from the Telecommunication Access Rehabilitation Engineering Research Center of the University of Wisconsin, funded by NIDRR.