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TORFP #111:
EPA IT Architectural Planning Support
August 5, 2008
Information Technology Solutions (ITS) – Business Information Strategic Support (BISS)
04/19/23Use or disclosure of data contained on this sheet is subject to the “Notice of Restrictions”
contained in the transmittal email accompanying this proposal Page 2
Table of Contents
• Introduction 2
• Technical Approach 4
• Schedule of Milestones and Deliverables
17
• Customer and Stakeholder Feedback
19
• Staffing Approach 20
• Task Level Experience 24
• Performance Measures 28
• Quality Assurance 29
• Summary 30
04/19/23Use or disclosure of data contained on this sheet is subject to the “Notice of Restrictions”
contained in the transmittal email accompanying this proposal Page 3
IntroductionUnderstanding the Objective
“ … provide support for the planning, development, documentation, and ongoing support of the EPA Information Technology Architecture function.”
Goals Underlying this Objective
• Support Program Management processes
• Support the development and maintenance of critical architecture artifacts
• Facilitate the communication and documentation necessary to manage the program’s outreach
• Provide in-depth expert analysis for new and evolving technology mandates
04/19/23Use or disclosure of data contained on this sheet is subject to the “Notice of Restrictions”
contained in the transmittal email accompanying this proposal Page 4
IntroductionUnderstanding the Objective
Value of the SRA Team
• No learning curve is required
• SRA has “hands-on” experience with EPA’s infrastructure and its policies and procedures
• We can bridge the gap between technology and policy
• Our team cohesiveness minimizes risk
• ITS-BISS cross-contract coordination and support brings a broad perspective
• Support for PMO, HPO and ITILOB has been ongoing since inception
• In-house expertise augmented with sub-contractor specialties brings depth and breadth
Themes for Realizing SRA’s Value
Build on what is already developed Produce “living” artifacts Leverage SRA’s resources and
presence in other EPA IT areas Apply knowledge gained through hands-
on EPA experience with: Wiki development Portal design and development Collaboration tools Business Intelligence products Identity Management solutions Lotus Notes email implementation
plan Geospatial tool suites
Our commitment to the partnership allows you to fulfill your agreements with stakeholders
Technical ApproachStatement of Work: Overview of Task Areas
TASK AREA 1: Program Management
Facilitate program management processes
Task 1: Stakeholder Requirements Analysis
Task 2: Change Management Process Improvements
Task 3: Governance Committee Support
Stakeholder CommunityOffices and Regions, Programs and Labs
Governance Committees OTOP
TASK AREA 2: IT Infrastructure Analysis and Architecture DevelopmentSupport development of architecture artifacts
Task 1: Infrastructure Requirements AnalysisTask 2: IT Architecture Development
TASK AREA 4: Special Studies and AnalysesProvide in-depth expert analysis
Task 1: Collaboration, Communication, and Content Technologies StudyTask 2 Technology-Specific Studies
TASK AREA 3: Outreach and CommunicationCommunicate architecture to stakeholders
Task 1: IT Architecture Web Site ManagementTask 2: Stakeholder Communication
04/19/23Use or disclosure of data contained on this sheet is subject to the “Notice of Restrictions”
contained in the transmittal email accompanying this proposal Page 5
04/19/23Use or disclosure of data contained on this sheet is subject to the “Notice of Restrictions”
contained in the transmittal email accompanying this proposal Page 6
Technical ApproachTask Area 1: Program Management
• Task 1: Gather and Analyze Stakeholder Requirements– Consult with Agency program
officials and IT practitioners to understand their strategies, business requirements and plans
– Help ensure that the IT Architecture accommodates stakeholder needs
– Ensure that proposed infrastructure optimally supports the Agency’s business, data and applications
Achieving the Goals Map existing business
requirements to architecture Collect additional requirements Conduct gap analysis Propose solutions to fill gaps
04/19/23Use or disclosure of data contained on this sheet is subject to the “Notice of Restrictions”
contained in the transmittal email accompanying this proposal Page 7
Technical ApproachTask Area 1: Program Management (2)
• Task 2: Develop Change Management Process Improvements
– Identify and document the principles upon which EPA’s IT infrastructure change is based
– Develop, document and recommend improvements to the IT Architecture change process
– Assist in administering those processes
• Task 3: Provide Administrative and Subject Matter Support for Governance Committees
– Prepare proposals and presentations to be delivered to Agency IT governance bodies and other senior management officials or groups
– Provide administrative support and subject matter expertise to the Quality Technology Subcommittee (QTS) of the Quality and Information Council (QIC)
– Provide administrative support and subject matter expertise to the IT Standards Committee
Achieving the Goals
Task 2 Review QTS action items for IT
Standards Committee Recommend approach for
architecture change management based on OTOP requirements and constraints
Document approved processTask 3 Leverage pool of experts for
subject matter expertise Follow meeting support best
practices Make best use of graphics team Incorporate IT Technology
branding as appropriate
04/19/23Use or disclosure of data contained on this sheet is subject to the “Notice of Restrictions”
contained in the transmittal email accompanying this proposal Page 8
Technical ApproachTask Area 1: Program Management (3)
Relevant Accomplishments• Supported IT and Security
Architecture Task Order 15 from 9/2005 to 9/2007
• Supported the formulation of IT Standards Committee and assisted with meetings
• Facilitated IMO and IRM data calls for OEI IT strategic planning
• Providing QTS meeting assistance since 2002
• Providing program management support for other technology programs such as PMO, BIAC
• Conducted ITIL maturity assessment for NCC
• Proven use of industry leading expertise for special studies (e.g., wireless)
Critical Success Factors Stakeholder requirements are mapped to
IT Architecture Underlying principles for IT Change
Management are documented IT Change Management is represented
by process diagrams Procedures are developed for administering
change management principles Proposals and presentations clearly
articulate the purpose of the communication and deliver the intended message
Materials are produced on-time and, when necessary, delivered in advance of the meetings
Meeting agenda, presentations, minutes and attendee lists are published to the Web site
04/19/23Use or disclosure of data contained on this sheet is subject to the “Notice of Restrictions”
contained in the transmittal email accompanying this proposal Page 9
Technical ApproachTask Area 2: IT Infrastructure Analysis
and Architecture Development
• Task 1: Analyze Infrastructure Requirements and Make Recommendations
– Analyze the set of technologies currently implemented within EPA to identify trends, issues and opportunities
– Evaluate current, planned and prospective IT infrastructure components and their interrelationships
– Recommend specific courses of action with respect to technology acquisition, implementation, integration or retirement
– Study specific IT infrastructure issues in detail and recommend specific courses of action to OTOP
Achieving the Goals Document technology
requirements using SRA’s Requirements Traceability Matrix
Use experts from the SRA Team to advise on technology issues
Update Standards Profile Deliver White Papers and
Alternatives Analysis with recommendations on specific technology questions
Rely on our proven ability to collaborate with other EPA contractors and coordinate with the EA team
04/19/23Use or disclosure of data contained on this sheet is subject to the “Notice of Restrictions”
contained in the transmittal email accompanying this proposal Page 10
Technical ApproachTask Area 2: IT Infrastructure Analysis
and Architecture Development (2)
• Task 2: Develop IT Architecture– Devise and/or improve the
architectural models and frameworks used to describe and plan EPA’s IT infrastructure
– Develop and maintain documentation related to the EPA IT architecture, including baselines, targets, plans, reference models and standards profiles
– Develop a vision of the future state of EPA’s IT infrastructure that reflects the plans and requirements of EPA senior management
– Identify gaps or shortcomings in EPA’s existing infrastructure and describe the changes in the Agency’s IT needed to overcome them
Achieving the Goals
Develop model/framework for IT Architecture based on TRM and Standards Profile
Identify delta between existing IT standards and requirements
Develop “living” architecture that is pro-active, not reactive
Ensure conformance to applicable EA requirements
Conduct a pilot of mapping the technology layer and applications layer of the architecture for a single program
Technical ApproachTask Area 2: IT Infrastructure Analysis
and Architecture Development (3)
Relevant Accomplishments• Supported IT and Security
Architecture Task Order 15 from 9/2005 to 9/2007
• Supported development and documentation of Technical Reference Model and Standards Profile
• Supported numerous technology assessments (e.g., MS Office, Portal, ETL, WAM, Linux, NOS)
• Provided architecture support across Agency (e.g., EA, RSA, OPPT, OAR, Applications Architecture)
04/19/23Use or disclosure of data contained on this sheet is subject to the “Notice of Restrictions”
contained in the transmittal email accompanying this proposal Page 11
Critical Success Factors
EPA IT Architecture contains a set of technologies that addresses EPA technology needs
Recommendations are clear, concise and present specific actions to address emerging requirements
Documentation clearly and concisely describes the vision for the EPA IT Architecture
The EPA IT Architecture addresses the requirements of key EPA stakeholders
The EPA IT Architecture is not “shelf-ware” but a “living” entity
04/19/23Use or disclosure of data contained on this sheet is subject to the “Notice of Restrictions”
contained in the transmittal email accompanying this proposal Page 12
Technical ApproachTask Area 3: Outreach and Communication
• Task 1: Manage IT Architecture Web Site
– Maintain a Web site that conveys relevant information on EPA’s IT technical reference model, IT standards, infrastructure overviews, and architectural plans to Agency stakeholders
– Update the existing prototype Web site to include information that has become available since its development and to ensure that its look and feel complies with OTOP requirements for Intranet Web content
• Task 2: Communicate with Stakeholders
– Communicate the purpose, principles, components and value of the Agency IT Architecture to Agency program officials and IT managers
Achieving the Goals Implement Web Site changes
based on new requirements Coordinate with OTOP staff to
deploy application Build second phase of Web Site to
incorporate “living” architecture Prepare templates for
communications materials Prepare communication materials
as requested
Technical ApproachTask Area 3: Outreach and Communication (2)
04/19/23Use or disclosure of data contained on this sheet is subject to the “Notice of Restrictions”
contained in the transmittal email accompanying this proposal Page 13
Critical Success Factors
The IT Architecture Web Site is updated to include the most recent information
The IT Architecture Web Site conforms to OTOP requirements
The IT Architecture Web Site allows the chief architect to communicate with EPA stakeholders
Communications materials clearly and concisely deliver the IT Architect’s message
Communications materials conform to OTOP standards
Relevant Accomplishments
• Developed prototype IT Architecture Web Site
• Developed interactive Standards Profile based on the Technical Reference Model
• Developed EPA Portal applications
• Developed ColdFusion applications for EPA and IRS
• Led communications efforts for offices across EPA
04/19/23Use or disclosure of data contained on this sheet is subject to the “Notice of Restrictions”
contained in the transmittal email accompanying this proposal Page 14
Technical Approach Task Area 4: Special Studies Projects
• Process serves as SRA’s standard, CMMi® Level III approach for technology analysis and business case services
• SRA will modify the approach based on the specific requests of the study
• Ensures a consistent methodology to streamline the management of studies
Establish Objectives
Start
Statement of WorkRequirements
Select Evaluation Criteria
Evaluation ObjectivesList of Stakeholders
Identify Alternatives
Evaluate Alternatives
Decide on Solution
Present Recommendation
List of Leading Alternatives
Evaluation Results
Client Approval
Loop BackIdentify more alternativesif the objectives can not
be satisfied
Loop BackRevise evaluation criteriaor methods if inadequate
for evaluation
Peer Review RecordsCM Records
Certification / Release Form
ReferenceDocuments
Loop BackRe-analyze decision if
it does not meet customerexpectations
Evaluation CriteriaTools
Evaluation CriteriaEvaluation MethodsScoring Approach
Tools
Evaluation CriteriaEvaluation MethodsScoring Approach
ToolsRationale
Analysis and Recommendations ReportRecommendations Briefing
Technical Approach Task Area 4: Special Studies Projects (2)
• Task 1: EPA Strategic Directions for Collaboration, Communications and Content
– Conduct Requirements Verification Interviews
• Baseline Environment• Business and Technical Requirements• Assumptions and Constraints
– Perform Gap Analysis of Current Environment
– Develop and Assess Recommendations
– Deliver Summary Presentation• Executive Summary• Introduction - Project Scope and
Objectives• Baseline Environment Description • Key Business Drivers and Detailed
Requirements• Recommended Architecture, Migration
and Deployment Strategy • Potential Vendors and Ability to Meet
Architecture Requirements• Summary and Conclusion
• Burton Group will utilize the Collaboration and Content Management Reference Architecture
04/19/23Use or disclosure of data contained on this sheet is subject to the “Notice of Restrictions”
contained in the transmittal email accompanying this proposal Page 15
Technical Approach Task Area 4: Special Studies Projects (3)
04/19/23Use or disclosure of data contained on this sheet is subject to the “Notice of Restrictions”
contained in the transmittal email accompanying this proposal Page 16
04/19/23Use or disclosure of data contained on this sheet is subject to the “Notice of Restrictions”
contained in the transmittal email accompanying this proposal Page 17
Technical Approach Task Area 4: Special Studies Projects (4)
• Relevant Accomplishments• Active Directory Study
• ICIS Alternatives Analysis
• Portal Vendor Evaluation
• Microsoft Office Evaluation
• TRI Technology Assessment (Gartner)
• Identity Management (Burton)
• Extract, Transform & Load Assessment (Mimno, Myers & Holum)
• OPM Network O&M Support
Critical Success Factors All studies include participants
pulled from SRA’s ITS-BISS Team with specific experience for the identified subject
Proposed solutions address the specific situation at EPA and include implementable next steps
The approaches align with all known tangential IT projects at EPA
The results speak to impact to the end users
04/19/23Use or disclosure of data contained on this sheet is subject to the “Notice of Restrictions”
contained in the transmittal email accompanying this proposal Page 18
Technical ApproachSchedule of Milestones and Deliverables
Deliverable Number and Name Version Date*
1. Work Plan Draft August 28, 2008
Final Within 10 working days of receipt of comments
2. IT Architecture Web Site Draft October 1, 2008
Final Within 10 working days of receipt of comments
3. EPA Information Technology Target Architecture Draft November 1, 2008
Final Within 10 working days of receipt of comments
4. Study and Analysis: EPA Strategic Direction for Collaboration, Communication, and Content Technologies
Draft April 14, 2009
Final Within 10 working days of receipt of comments
5. Technology-Specific Studies, Analyses, Guidance and Plans
Draft To Be Determined
Final To Be Determined
*Deliverable due dates assume a Task Order award date of August 12, 2008. Due Dates will be adjusted accordingly if Task Order is awarded after August 12, 2008.
04/19/23Use or disclosure of data contained on this sheet is subject to the “Notice of Restrictions”
contained in the transmittal email accompanying this proposal Page 19
Technical ApproachTask Area Products and Outputs
• Task Area 1: Program Management
– Gap analysis identifying infrastructure gaps
– IT Architecture change management process flow diagrams
– Roles and Responsibilities matrix for IT Architecture change management
• Task 2: IT Infrastructure Analysis and Architecture Development
– Requirements Traceability Matrix
– Updated Standards Profile
– Specific technology recommendation white papers
– IT Architecture draft framework
• Task 3: Outreach and Communications– Ongoing Web Site updates
– Phase 2 Web Site incorporating Target IT Architecture
– Communications materials templates
• Task 4– Study Scope Document
– Draft Study Report
– Final Study Report
– Additional products as outlined in the approved scope document
04/19/23Use or disclosure of data contained on this sheet is subject to the “Notice of Restrictions”
contained in the transmittal email accompanying this proposal Page 20
Technical ApproachCustomer and Stakeholder Feedback
• Maintain ongoing customer and stakeholder involvement– Deliver meeting minutes, analysis of stakeholders’ input and
responses to stakeholder questions in a timely manner to maintain ongoing dialogue
– Produce “Deliverable Requirements Specification” document for each contractual deliverable and other significant Task Order products
• Introduce new opportunities for IT Architecture stakeholder input– Validate customer requirements through iterative process
– Include feedback page for IT Architecture Web site
– Develop collaborative workspace for asynchronous discussion of ongoing topics
• Schedule regular status reports with TOPO– Establish recurring meeting schedule with TOPO to discuss the status
of current sub tasks and planned future tasks
– Plan monthly meetings with TOPO to discuss financial status reports
• Adhere to a “Draft – Review – Finalize” deliverable process with internal QA occurring before Draft is delivered
04/19/23Use or disclosure of data contained on this sheet is subject to the “Notice of Restrictions”
contained in the transmittal email accompanying this proposal Page 21
Staffing ApproachOverview
• Key Personnel– Project Manager:
Stephanie Cammarata
– Technology, IT Architecture, and Communications Lead: David Ahern
– Special Studies Manager: David Matta
– Collaboration, Communication, and Content Analysis Lead: Karen Hobert
• Specialized Core Staff– Solution Architect: Jerry Bennett
– Communication and Outreach Specialist: Kate Sijthoff
• Team of Industry Leading Subject Matter Experts
• Pool of Mid-Level and Junior Analysts
SRA combines an unmatched knowledge of EPA with a significant depth of EPA qualifications
SRA ensures no learning curve as we continue to provide core resources that have supported the technology in the past
Specialized dedicated expertise will augment the key staff for technology-focused studies, analyses and planning
Teaming partners such as Burton Group and Gartner further augment SRA’s access to industry leading experts
SRA staffs core competency personnel to an appropriate level of management and support activities
Staffing ApproachKey Personnel
Key Personnel Experience Stephanie Cammarata
SRA Project Manager Senior Management Analyst 30 years experience B.S., M.S.E, Ph. D.
Supporting EPA Business Intelligence and Analytics Center in the areas of requirements management, outreach and communication, application administrative support, strategic business planning
Conducted ITIL modeling of NCC Strategic Plan and managed Maturity Assessment of NCC IT Service Management processes
Conducted analysis and provided meeting support for IMO and IRM Branch Chief Work Group to produce IRM Strategic Plan
Facilitated and provided meeting support for EPA’s IT Standards Committee Designed structure and developed content for IT Architecture Web site Supported development of the Technology Architecture component of EPA’s EA submission to OMB, including
Baseline TA, Target TA, Technical Reference Model (TRM), Standards Profile and Sequencing Plan David Ahern
SRA Technology, IT Architecture and Communications Lead
Management Analyst 9 years experience B.S.
Developed prototype of IT Architecture Web Site Part of development team that developed application for HPO and ITILOB data collection Proficient with application development in several programming languages, database development, business
intelligence systems, Windows and Unix platform administration, and desktop support Developed PMO activities for Business Intelligence and Analytics Center Developed OMB 300 submissions for several EPA offices, including OEI, ORD and OW
David Matta SRA Special Projects Manager Senior Software Engineer 15 years experience MS Certified Processional B.S.
Experienced design, implementation and management of large scale IT systems Provides program support for multiple EPA programs Extensive experience with EPA’s current technologies A strong understanding of the direction of future Agency trends Development of high-level vision and goals, mid-level business requirements and processes, and detailed
technical specifications Development of functional prototypes and production systems Full system testing, including integration, system and user acceptance testing
Karen Hobert Burton Group Lead Collaboration
Communication & Content Consultant
Senior Consultant 18 years experience B.A.
Collaboration and content management platforms, application interfaces, enterprise data management, and business process workflow analysis
Experienced within the software and collaboration applications industry Application development; J2EE, Microsoft SharePoint and .NET Enterprise data management, and server technologies Consultant on application platform collaboration, IT strategy, and IT planning
04/19/23Use or disclosure of data contained on this sheet is subject to the “Notice of Restrictions”
contained in the transmittal email accompanying this proposal Page 22
04/19/23Use or disclosure of data contained on this sheet is subject to the “Notice of Restrictions”
contained in the transmittal email accompanying this proposal Page 23
Staffing ApproachSpecialized Core Staff
Specialized Core Experts Expertise
Jerry Bennett Solution Architect/Technologist 15 years experience B.S., M.S.
Provided project management and architecture analysis and development support for EPA’s Research and Science Architecture (RSA)
Experience leading large-scale information systems analysis, design, development and implementation efforts
PMI-certified Project Management Professional (PMP) and Information Technology Infrastructure Library (ITIL) Foundations
Extensive work as a systems engineer and architect Program Manager for a major reengineering and systems renewal effort for a
Wall Street Securities Clearance and Settlement house Kate Sijthoff
Communications & Outreach Specialist 10 years experience B.S., M.S.
Experience in designing and managing communication and outreach efforts for environmental and information technology initiatives
Adept at developing, implementing and evaluating strategic communication and outreach efforts
Skilled at conveying complex environmental and information technology information to general audiences
Supported organizational strategic planning efforts for EPA’s Office of Environmental Information and the Land Revitalization Team
04/19/23Use or disclosure of data contained on this sheet is subject to the “Notice of Restrictions”
contained in the transmittal email accompanying this proposal Page 24
Staffing Approach SRA’s Industry Leading Subject Matter Experts
Technology Subject Matter
Expert Resource Qualifications
Collaboration Mike Gotta Burton Group
Experienced in unified communications, collaboration, social software and networking, strategies for collaboration
Content Management Craig Roth Burton Group
Burton Group Vice President; emphases on enterprise portals, collaborative applications, content management, and content globalization
Data Warehousing Peter Mimno Mimno, Myers & Hollum
Industry’s leading ETL and Business Intelligence expert; conducts seminars for the Data Warehousing Institute on Enterprise Data Warehouse, ETL, and BI
Geographic Information Systems
Jeff Burka Indus
Published dozens of GIS papers; frequent presenter at ESRI conference; lead developer on RCAGIS (DOJ) and Geo-One-Stop TP (DOT) projects
Government Security Regulations
Daniel Blum Burton Group
Internationally recognized expert in the areas of security, directory services, federated identity and electronic messaging; spearheaded the GSA e-authentication initiative
High Performance Scientific Computing
Dr. Roger Foster HPTi
Led NASA study on Grid Computing for Earth Science Applications and DARPA feasibility study of HPC virtual ocean simulations; author of more than 75 related papers and articles
Identity Management Randall Gamby Burton Group
Regular speaker at Catalyst conferences on ID management and directory services; 20 years of systems engineering, information security, and ID management experience
Identity Management Alexis Bor SRA
Extensive experience in implementing directory systems; leadership positions on many standards groups; delivered papers and presentations at national and international forums
Information Assurance Dan Chandler SRA
Extensive experience in Information Assurance (IA) and Critical Infrastructure Protection (CIP) as well as policy and program development, execution and implementation
Infrastructure Architect Guy Creese Burton Group
Burton Group Vice President; emphases on content analytics, enterprise search, records management, and information architecture
Network & Telecom Jimmy Smith SRA
Extensive experience in designing, implementing and developing large distributed information systems; lead telecommunication architect that included a nationwide ATM
Quality Assurance Homan Farahmand Burton Group
Experienced in planning Global IT infrastructure and operations; collaboration, content, identity and security management; performance metrics, and IT financial management
Voice Over IP Irwin Lazar Burton Group
CISSP; numerous published articles on VOIP and various other networking topics; regular speaker at Networld+Interop, VoiceCon, SuperComm, and NetworkingDecisions
WAN James Berry SRA
Experienced technical project and network operations manager; manages specifications for hardware, purchasing, testing, and solution implementation; lead Systems Engineer
Web Services Gene Pfeifer Gartner
Gartner Vice President; emphasis in intranets, extranets, e-business infrastructures, e-business transformation and portals; managed all aspects of IT for Frito Lay and Texas Instruments
04/19/23Use or disclosure of data contained on this sheet is subject to the “Notice of Restrictions”
contained in the transmittal email accompanying this proposal Page 25
Task Level ExperienceOverview
• SRA has provided Technology Architecture and related analysis and assessment support under the ITS-BISS contract and other vehicles
– SRA began supporting EPA at the inception of the Technology Architecture initiative; we understand the history, customer, technology and support requirements
– As the Agency’s PMO support contractor, we support the evaluation, implementation and management of the suite of enterprise tools
– Through our Creative Services Team, SRA is a leading provider of communication and outreach support within OEI and across the Agency
– Expert periodic consultants augment our core staff for on-demand consultation and emerging requirements support
• SRA has demonstrated success providing specialized expertise on a number of engagements
– Identity and Access Management (Burton Subject Matter Experts)
– TRI Assessment (Gartner Subject Matter Experts)
– ITIL Maturity Assessment (SRA Subject Matter Experts)
04/19/23Use or disclosure of data contained on this sheet is subject to the “Notice of Restrictions”
contained in the transmittal email accompanying this proposal Page 26
Task Level Experience: SRAEPA Office of Technology Operations and Planning
ITS-BISS TO 15 Information Technology and Security Architecture SupportOffice of Environmental Information, Office of Technology Operations and Planning, Mission Investment Solutions Division
Dollar Value: $453K
PoP: 9/6/05 – 9/30/07
Contract Type: CPIF
Contract Number: EP-W-05-024
TOPO: Jody Zeugner, OEI/OTOP/MISD, (919) 541-2606
Size and Scope Relevance Complexity Relevance Results Relevance
Provided support to IT Chief Architect preparing components of EPA’s IT architecture
TRM and Standards Profile addressed all of EPA’s current technologies across the entire Agency
Technology Architecture Change Management process address program management needs of an evolving architecture
Conducted special studies as requested by IT Chief Architect
Developed TRM as a framework to categorize the complexity of all of EPA’s existing technologies
Standards Profile documented existing standards for all of EPA’s technologies
TACM process addressed managing the evolving complexity of EPA’s technology architecture
Developed Technical Reference Model and Standards Profile
Developed Technology Architecture Change Management process
Developed prototype IT Architecture Web Site
Provided support for Agency stakeholder meetings
Prepared a special study on host operating systems at EPA, focusing on Network Operating Systems
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Task Level Experience: SRA Office of Personnel Management (OPM)
OPM Analysis, Alternatives, and Recommendations (AAR) StudyNetwork Management Group
Office of Personnel Management
Dollar Value: $500K
PoP: 9/27/06 – 8/31/07
Contract Type: T&M
Contract Number:
TO BPC510600040
TOPO: Brad Eggers, Contracting Officer Representative, (202) 606-4140 ([email protected])
Size and Scope Relevance Complexity Relevance Results Relevance
Design a target technical architecture for the OPM network that meets the requirements of the system owners, including the Federal Investigative Services Division (FISD) suite of applications as they modernize key applications
Ensure that the OPM network and systems infrastructure are highly available, secure and responsive for all users, in compliance with all federal requirements, and scalable to meet current and growing program needs
Developed, piloted and implemented configuration management and change management processes
Gap analysis of the existing network and server infrastructure and development a roadmap to move OPM up the ITIL ladder from 0 to 4
Provided a wide range of architecture support for the PMO, systems engineering, operations (network and server), security, and Federal Investigations Services Division (FISD) program
Assessed technologies supporting the “as is” architecture and proposed a “to be” architecture for the network and servers to support OPM’s FISD program
Developed the pilot for change and configuration management that focused on making improvements to network stability and documentation
SRA met all of the project goals for networks, network assessments, and modernization in the first year
SRA’s modernization plan has met with positive review from both the IT organization and FISD
Provided a high-level implementation view that met with agreement from both network engineering and operations at OPM
The SRA Team was able to compile the first comprehensive accounting of IT costs in support of the FISD at OPM
All technical recommendations have met with client approval
The CIO has said, “I couldn’t be more pleased with the work your team has done, not only from a technical perspective but in truly understanding our organization.”
Task Level Experience: Burton GroupBHP Billiton
Collaboration ArchitectureBHP Billiton (BHPB)
Borke Place
600 Borke Street
Melborne, 3000 Australia
Dollar Value: $180K
PoP: November 2007- March 2008
Contract Type: Fixed Price
Contract Number: Refer to BHP Billiton Collaboration Architecture for reference
POC: Ian Hoyle, Chief Architect, [email protected], +1(61) 3-9609-3015
Size and Scope Relevance Complexity Relevance Results Relevance
• Over the past several years, BHP Billiton has ‘standardized’ much of its enterprise collaboration and content management infrastructure on two ‘super platforms’: SAP and Microsoft, as well as EMC/Documentum’s enterprise content management solution. SAP Portal is the enterprise standard platform for global access to enterprise content. Microsoft provides the global infrastructure support in the form of Windows networking, Active Directory and electronic messaging (Exchange). EMC/Documentum is the enterprise document management solution, also supporting Web access to shared folders and content via eRooms.
• Deployment of these multiple, often competing platforms and solutions has led to a confusing strategy with regards to key productivity components needed at the enterprise level
• BHP Billiton Limited has approximately 38,000 employees and 80,000 contractors working in more than 100 operations in approximately 25 countries. As a global company, BHPB occupies industry leader or near industry leader positions in major commodity businesses, including aluminum, energy coal and metallurgical coal, copper, manganese, iron ore, uranium, nickel, silver and titanium minerals, and have substantial interests in oil, gas, liquefied natural gas and diamonds.
• BHPB requested an independent assessment of its current enterprise collaboration and content management infrastructure
• The work was completed as promised including architecture development and answering key questions such as:
1. How best to integrate SAP, Microsoft and Documentum, when these vendors appear to be competing with one another in certain areas, such as collaboration, content management and other areas.
2. Whether Microsoft’s SharePoint should replace existing solutions.
3. Whether to use Java or .Net for application development.
4. What are the optimal Web content management tools for the BHP Billiton environment?
5. Determining whether to continue to expand use of the Verity K2 Search engine or to deploy IDOL, FAST, SAP TREX or others.
6. How to integrate Documentum with the Microsoft Office desktop.
7. What trade-offs exist with various approaches to integrating these environments?
04/19/23Use or disclosure of data contained on this sheet is subject to the “Notice of Restrictions”
contained in the transmittal email accompanying this proposal Page 28
04/19/23Use or disclosure of data contained on this sheet is subject to the “Notice of Restrictions”
contained in the transmittal email accompanying this proposal Page 29
Performance Measures
Desired Outcomes
Required ServicesPerformance
MeasureAcceptable Quality
Level (AQL)Surveillance Method
Award Fee Determination
OTOP Chief IT Architect seeks support for the planning, development, documentation, and ongoing support of the EPA Information Technology Architecture function
1. Provide Program Management Support for the IT Architectural Program
2. Develop architecture artifacts including baselines, targets, plans, reference models and standards profiles
3. Support outreach and communication via the IT Architecture Web Site and other communication vehicles
4. Provide special studies support in the form of analyses, guidance and planning
Quality of Project Deliverables
Each project deliverable must meet or exceed the acceptance criteria and expectations of the TOPO and his stakeholders established for that deliverable
TOPO and key stakeholders review the draft deliverables and document comments on the Deliverable Receipt and Acceptance Form. SRA will prepare final deliverables based upon comments received from the TOPO on the receipt and acceptance form.
Two-thirds of Award Fee are allocated to Quality and Timeliness of Deliverables measures.
- TOPO will weight the priority for each deliverable for that award fee period
- Award fee will be allocated per deliverable based on the assigned weights
- If SRA meets both the Quality and Timeliness measures for a deliverable, it receives the fee allocated to the deliverable
- If it does not meet both, it forfeits the fee allocated to the deliverable
Timeliness of Deliverables
Deliverables must be delivered within the scheduled timeframe as agreed upon between the SRA PM and the EPA TOPO. TOPO may grant an excusable delay if caused by events outside of SRA control and if requested prior to the scheduled due date.
TOPO reviews the Project schedule and compares actual delivery date to scheduled delivery date
Customer Satisfaction
The TOPO rates SRA at least Satisfactory (Score of 3) on all questions on the SRA Customer Satisfaction Survey
TOPO completes the SRA Customer Satisfaction Survey (CSS) at end of each Award Fee period
One-third of the Award Fee is reserved for an acceptable customer satisfaction survey result.
- If the TOPO rates SRA at least satisfactory in all categories, it will receive the remaining one-third of the award fee for that period
- If not, it forfeits the remaining one-third of the award fee
04/19/23Use or disclosure of data contained on this sheet is subject to the “Notice of Restrictions”
contained in the transmittal email accompanying this proposal Page 30
Quality Assurance
SRA’s corporate commitment to quality is reflected in its Enterprise Life cycle Integration and Technology Engineering (ELITE®) Standard Engineering methodology, the basis for our independent rating as a Capability Maturity Model Integration (CMMI) Level 3 company
Project Activities
Initiation Planning Execution Close-Out
Quality Assurance Activities
Conduct kick off meeting, key
player commitment & involvement
Confirm requirements, review project
plan
Work product inspection,
internal process audits
Program library, document lessons
learned
Draft Work Product
Conduct Peer Review
Incorporate Edits
Conduct QA Review
Submit draft to client
Client Review
QA Confirms Client Edits
Incorporate Edits
Submit final to client
1
2
3
4
5
6
7
8
9
Control
Regular schedule and budget
reviews
04/19/23Use or disclosure of data contained on this sheet is subject to the “Notice of Restrictions”
contained in the transmittal email accompanying this proposal Page 31
Summary
Understanding the Objective
… Ensures efficient and focused task order execution
Technical Approach
… Articulates a systematic approach to the IT Architecture Program
Staffing Approach
… Demonstrates breadth in our staff and depth in our expertise
Task Level Experience
… Shows successful execution of related projects
Performance Measures
… Demonstrate our commitment to succeed
A partnership with the SRA Team enables you to achieve the vision and fulfill the goals of the EPA IT Architecture Program