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TopshopispartoftheArcadiaGroup,aBritishmultifashionhouseownedbySirPhillipGreen.Topshopwasfoundedin1964asayouthfashionbrand.Firstretailinginsideadepartmentstore
calledPeterRobinsoninSheffield.It’ssuccesswithinthedepartmentstoreleadtoTopshopopeningitsfirstindependentstorein1970.Thatsameyearthebrandlauncheditsfirstmenswearrange
(Topman).In1973Topshopannouncedadivisionwithinitswomenswearcollection;splittingitintotwo
collections.Onetobeknownas‘Topshop’andtheother‘PeterRobinson’TheaimofthisdivisionwasforTopshoptofocusonayoungertargetaudience(14-25yearolds)andforthePeterRobinson
collectiontotargettheover25’s.
Topshopisnowknownasaverysuccessfulyoung,trendyandmustgotostore.Topshopstoresarecontinuouslygrowinginprofitandsales,mosthighstreetsacrosstheUKnowhaveaTopshopstore
ordepartment.Topshopcurrentlyhaveover300storesintheUK,itsflagshipstorelocatedonOxfordSt,London.
(Arcadia,2017)
DEMOGRAPHICS
Majoringinup-to-theminuteaffordablefashion;Topshop’sirreverentandbraveapproachhasendearedthebrandtofashionconsciousshoppersandindustryinsidersalike.Appealingto
professionals,studentsandhighprofileA-Liststarsalike.Topshopuniteswomenthroughtheirdesireforthelatestforwardthinkingtrends.Shopperscanenjoyboththestoresexclusivecultstatus
andaccessibility.
“Officiallyourtargetmarketis16-30-year-oldwomen,butinternallywetargeteveryonewholovesfashion,regardlessofageorincome.Ithinkthebiggestchange(inthehighstreetsincethe1970s)isonetheconsumershavedriven,inthattheyaremuchmorefashion-savvythesedays,anddemand
muchmorethantheydid.Theimpactofthemediahasmeantthateveryoneknowswhatthecelebritiesarewearing,wheretheygotit,whatthedesignersareshowingonthecatwalkandson
on,sotheywantabitofittoo.”–JaneShepherdson,previousbrandmanagerforTopshop.
Topshophasavarieddemographicduetoitsappealtoawiderangeofindividualsinavariedprofessionsorpointsoflife.Withthisismindtheyofferavarietyofproductsandservicesinordertoaccommodateforthediverseaudiencetheydrawin.Toreachovertheirdifferencemarketsthey
havethreekeylines:‘mainline’,‘boutique’and‘unique’.Theseallhavevariedpricepoints,demonstratingtheirvariedaudiences.
CUSTOMERPROFILE
Name:SophieEvansGender:Female
Age:20Occupation:FullTimeStudent
Personality:Outgoing,BubblyandConfident.Hobbies:Sophielikestokeepfitanactivewithpalliatesandyoga,attendingweeklysessionswithfriends.Whensheisn’tstudying,sheenjoysdaytripsintothecity:visitingmuseumsandexhibitions.Sophietakesprideinherappearance,andlikestokeepuptodateon
currenttrends.Sheishoweverconsciousandawareofwhatimpactherloveforfastfashionmaymeanforfuturegenerations.
Shopping:Sophielikestoshopwithavarietyoffastfashionbrands.Theseinclude,Mango,Zara,ASOSandTopshop.
FLAGSTORE-OXFORDCIRCUS
Withthreefloorsand90,000squarefoot(equivalentof1,800Londonbusses)TopshopOxfordCircusismorethanjustanaveragestore.
Asthefoundingflagship,theuniqueshoppingexperiencesetsthebarforeverythingthebrandstandsfor.Continuallyevolving,it’stheultimatesourceforstylinginspirationandthelatesttrends,with1000sofpiecesavailable(includingover50partnerbrands).Withthreefloorsofaffordablefashion,newdesignersandcatwalklooksandaccessories;OxfordCircus
isabeaconofstyle.
EXSISTINGGARMENTS