Top Tips – with thanks to the Royal Devon

and Exeter Foundation Hospital Trust

Releasing Time to CareThe Productive Ward

Getting Started - Executive Support

Set up the steering committee – Sign up the multidisciplinary senior team - even the Finance Director.

Make them aware physical participation required – they need to visit the wards from time to time.

Put a no blame culture in place. Their support will be invaluable.

Releasing Time to CareThe Productive Ward

Getting Started - Equipment

Camera (needn’t be costly). A3 laminator. A4 colour printer. Access to A3 printing black and white, and colour. Dymo Letra tag (or similar). Pedometer – make sure it’s high quality. Lightweight A3 clipboard. Other items will be required ensure procurement

involved

Releasing Time to CareThe Productive Ward

Knowing How We Are Doing

Data Nominated contact in

Information Services. Ensure data is available

before starting other modules.

Appropriate Safety Crosses.

Releasing Time to CareThe Productive Ward

Activity Follow What’s it like? - It’s easy and interesting!

- Positive Experience. - Ensure staff aware it’s ‘no blame’.- Follower to do a maximum 1 or 2

hours at a time. Carrying out….

- Management/Support Services to assist.

Releasing Time to CareThe Productive Ward

Well Organised Ward

Waste Walk – get on outsiders opinion e.g. the armed forces often do lean work

Methodical approach to photos. Video a waste walk. Always complete Waste Walk Sheet. Allocate 5S day with team. Facilities management involvement

essential. Visual Management. Releasing Time to Care

The Productive Ward

Patient Status at a Glance

Photograph current practice

Agree Symbols. Establish Working Party. Make semi permanent

in first instance. Magnetic boards /

Ricardo tape.Releasing Time to CareThe Productive Ward

Training events

Focus on practical implications. Give brief overview of Lean

principles. Take a ‘teach it at 10 o’clock, do

it at 11 o’clock principle’. Do propose some solutions. Ask wards to present their own

successes.

Releasing Time to CareThe Productive Ward

Final word….

‘A great life isn’t about great big things....

it’s about small things

that make a big

difference’ Ikea 2008

Releasing Time to CareThe Productive Ward