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Copyright 2015

Top Tips on Consumer Engagement (Mando)

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Page 1: Top Tips on Consumer Engagement (Mando)

Copyright 2015

Page 2: Top Tips on Consumer Engagement (Mando)

Show me the Money

Copyright 2015

Brands saw their cash prizes redeem over 6x more than other prizes.

Higher the cash, higher the redemption rate, €6 cashback or MBG can create huge increases in engagement.

Page 3: Top Tips on Consumer Engagement (Mando)

Tap into what Matters

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Animal and child promotions saw the highest redemption rates.

Page 4: Top Tips on Consumer Engagement (Mando)

What People Love

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People love being rewarded with their hobbies.

Page 5: Top Tips on Consumer Engagement (Mando)

Stay Relevant to what you are

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Reward Synergy- redeems high.

(Baking- baking tins)

Page 6: Top Tips on Consumer Engagement (Mando)

Be Easy

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Easier the mechanic, the more likely the redemption. Particularly, necessary for personalisation.

The Prominions!

Page 7: Top Tips on Consumer Engagement (Mando)

Reward the Many

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More prizes, more believability of win, more engagement.

More top tier prizes, higher the redemption rate.

MANDOTIZE your Prospects

Page 8: Top Tips on Consumer Engagement (Mando)

Show me the Coupon

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Coupons redeem much higher than vouchers!

Page 9: Top Tips on Consumer Engagement (Mando)

Be Specific

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Specific prizes leads to higher redemption.

E.G Cinema Ticket for the Hobbit witnessed far greater redemptions than cinema ticket.

Page 10: Top Tips on Consumer Engagement (Mando)

Women work Harder

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Women have redeemed up to 7x more on promotions.

Page 11: Top Tips on Consumer Engagement (Mando)

Young Super Fans Break the Mould

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Young fans can redeem 6x more than usual.

Page 12: Top Tips on Consumer Engagement (Mando)

Every country is Different

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Territory Difference to UK in Redemptions

Italy reduction of 50%

Spain reduction of 75%

Portugal reduction of 75%

Australia increase of 125%

Austria increase of 125%

Netherlands increase of 150%

France increase of 150%

Poland increase of 200%

Germany same as UK

Page 13: Top Tips on Consumer Engagement (Mando)

Communicate the Message

Copyright 2015

Highly original POS create high redemption rates.