M O V I N G S M A R T E N E R G Y F O R W A R D S I N C E 1 8 1 6

BGE.COM/SmartEnergyNews |

AUGUST 2016

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F O R B G E C U S TO M E R S

TOP TIPS forsummer savings

1 Visit BGE.COM/SummerReady Take a virtual home tour and learn how to prepare for the summer heat, reduce energy consumption and save money.

2 Consider Budget Billing Despite changes in the weather, your energy bills remain predictable.

3 Explore the BGE Smart Energy Savers Program®

Whether you are a homeowner, business owner, this program offers a variety of options to save energy, money and the environment.

4 Join PeakRewardsSM

Help offset air conditioner demand during periods of “peak” electricity usage, thus helping reduce the likelihood of power outages. You can earn up to $200 in bill credits in your first year of participation.

5 Make the most of a BGE online account Learn how to analyze your energy usage, track your savings and update your alert notifications. Plus, receive energy savings tips than help lower your electricity bill.

6 Participate in BGE Smart Energy Rewards®

This voluntary program helps you earn summer bill credits when you reduce your electricity usage from 1–7 pm on designated Energy Savings Days.

For more information on how to make a difference in your summer cooling bill, visit BGE.COM.

These programs support the EmPOWER Maryland Energy Efficiency Act.

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DID YOU KNOW? There’s a quick way to save.

Customer Choice Customer Choice is the power to choose your own electricity and natural gas supplier. As your energy delivery company, we encourage you to visit BGE.COM/CustomerChoice, to learn more about your energy supply options, how to choose and switch and compare supply prices.

Whether you choose a new supplier or not, BGE will continue to deliver your gas and electricity, maintain the gas and power lines, restore your power after an outage and provide emergency service.

To provide you with more energy information directly from licensed gas and electricity suppliers, the Maryland Public Service Commission has authorized BGE to provide them with a customer list that only includes account names, account addresses and billing addresses. Phone numbers are not included on the list. If you do not want your information shared, you can exclude yourself from the list by visiting the supplier contact opt out section on BGE.COM/CustomerChoice or by calling 800.685.0123.

Thanks to your feedback,We’re introducing new customer tools.

NEW WEBSITE The responsive design of BGE’s new site offers an optimized online experience from any mobile device, tablet or desktop. The upgraded navigation improves access to account information and available services making it easy for you to view your usage and report and check the status of an outage — anytime, anywhere.

NEW LOOK FOR YOUR BGE BILL COMING SOON BGE’s monthly energy bill will have a new look beginning in October. Thanks to your feedback, we’ve made your bill simpler and easier to understand. Colorful graphics will provide an overview of your energy charges and usage, and detailed consumption data will be better organized and easier to find. For more information, visit BGE.COM/Billing.

Carbon Monoxide Safety Carbon monoxide poisoning is usually caused by incomplete combustion and inadequate ventilation. Signs of buildup of this colorless, odorless gas include:

• Stuffy, stale or smelly air • High humidity • Soot from fireplaces or furnaces

The best treatment for overexposure is to get lots of fresh air and immediate medical attention. To reduce your risk of carbon monoxide poisoning, gas and oil appliance manufactures recommend a yearly safety check-up. A qualified heating contractor can perform this service. For more information, visit the safety and community section on BGE.COM.

ENERGY THEFT HOTLINE Tampering with utility lines,

meters, or other BGE equipment

or installing illegal connections

creates dangerous conditions

for building occupants and

neighbors. If you know of or

suspect any gas or electric thefts,

call our BGE Energy Theft Hotline

at 800.417.0294. Information

can be given anonymously and

will be kept confidential.

Want a quick, easy way to

increase the energy efficiency of

your home and help you start saving

immediately? Schedule a Quick

Home Energy Check-up! In about

an hour, a trained Check-up

professional will walk you through

your home and identify ways you

can reduce your energy use and

save money. Your Check-up

professional will also provide and

install energy-saving measures at

no additional cost. To schedule,

visit BGESmartEnergy.com/QHEC.

This program supports the EmPOWER Maryland Energy Efficiency Act.